ZETO

Roadmap

MASTER STAMP

Establishing A Culture of HSE Excellence Presentation by M Tarmizi Munir Head, Group HSE Division, PETRONAS

Conference of Occupational Safety & Health (COSH) 2nd August 2010

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1.

PETRONAS – The Corporation

2.

HSE in PETRONAS

3.

Foundation for HSE Excellence

MASTER STAMP

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PETRONAS – from PSC Manager to Multinational Oil & Gas organisation PETRONAS Vision is to be “A Leading Oil and Gas Multinational of Choice”

199 0s

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198 0s

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197 0s •

PETRONAS (August 1974)

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200 0s

Expansion globally

Expansion domestic downstream projects International Ventures

downstream gas projects

Global Player 

PSC Operator & Project Manager - Integrated Oil and Gas Multinational

PETRONAS Manpower - from 15-man in 1974 to 39 thousand personnel in 2009

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Total Workforce 25,7 33

28,3 78

30,6 34

33,9 44

36,0 00

39,2 63

33,0 23

13,1 36 6,7 15 1 5 19 74

19 85

19 95

20 02

20 03

20 04

20 05

20 07

20 08

20 09

PETRONAS has interest in more than 30 Countries Worldwide

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UPSTREAM Algeria Benin Cuba Equatorial Guinea Ethiopia Iran Iraq Mauritania Morocco Myanmar Mozambique Nigeria Pakistan Turkmenistan Timor Leste Uzbekistan Oman

DOWNSTREAM Argentina Cambodia China Japan Italy

Philippines South Africa Thailand United Kingdom

UPSTREAM & DOWNSTREAM Australia Chad Cameroon Egypt India

Indonesia Russia Sudan Vietnam Ireland

Roadmap

1.

PETRONAS – The Corporation

2.

HSE in PETRONAS

3.

Foundation for HSE Excellence

MASTER STAMP

Roadmap

HSE in PETRONAS

Sustainable Development Risk Management Value Creation

MASTER STAMP

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HSE in PETRONAS

HSE is an Important Component of SD Framework

Economic

Shareholder Value

Product Stewardship

Social Natural Resource Use

Societal Needs

Health Safety & Environment

Biodiversity

Climate Change

Environment

MASTER STAMP

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HSE in PETRONAS

Risk Management

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Preventing injury and damage to People, Environment and Reputation

MASTER Asset, STAMP

Preventing and eliminating injuries, health hazards and damage to property and conserving the environment

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HSE in PETRONAS

Value Creation

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Minimising Business Interruptions

MASTER STAMP

Increasing productivity Reducing costs of accident (e.g. litigation, insurance)

Sustaining the company’s profitability through value creation, efficient extraction and manufacturing processes

Roadmap

1.

PETRONAS – The Corporation

2.

HSE in PETRONAS

3.

Foundation for HSE Excellence

MASTER STAMP

Foundation for HSE Excellence

Roadmap

MASTER STAMP

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Foundation for HSE Excellence

1. Technology and Standards (page 1 of 2) Improve proficiency of HSE personnel by effective information management and standardisation of tools

a tion & Inciden t No ti fic In ves tiga tion HSE Assurance

HSE Risk Management •

i HS  E    S it    e  Ad mi  ni st  r  a   t io  n  

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Action Management

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HEMP Planning • EAI HAZOP HER • CHRA JHA • HRA

MASTER STAMP

Tripod Beta

SANGEA

Foundation for HSE Excellence

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1. Technology and Standards (page 2 of 2) PETRONAS Technical Standards - Sets of recommended standard for good MASTER technical practices

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Design and Engineering Project Management Material Management Operations Management

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Maintenance Management

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Laboratory Management

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Health, Safety and Environment Quality Assurance

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Foundation for HSE Excellence

2. HSE-MS and Capabilities (page 1 of 3) HSE-MS - Standardise practices to ensure consistency in operations across the Group

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Business Controls

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Quality Management Principles (PETRONAS 5 QP’s)

HSE Manage ment System

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Identify hazards Asses the risks Set up Controls to reduce risk Plan for recovery & mitigation

Hazards & Effects Management (Risk Mgt.)

Foundation for HSE Excellence

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2.HSEMS and Capabilities (page 2 of 3)

Building technical capability in the Group Elements

Systems & Processes

Structure

Skills

Leadership

Technical Professionals

Technical Managers

Technical Executives at E1/E2 & Seeds

Networks

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Building Technical Capability

Technical NonExecutives

Technical Trade Specialists

Mindset

Foundation for HSE Excellence

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2.HSEMS and Capabilities (page 3 of 3)

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Accelerated Capability Development (ACD)

 A

Assessments

Identification of individual skill gaps and organisational technical capability levels

C

Technical Coaching

Knowledge transfer and experience; On-the-job learning / business delivery

T

Training

Opportunities for skill gap closure through focused curriculum

Foundation for HSE Excellence

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3.Mindset and Behaviour (page 1 of 4) Driving behaviour change through implementationMASTER of  STAMP Behavioural Safety Program

Behavioural Safety at Petrochemical Plant

Behavioural Safety at Refinery

Foundation for HSE Excellence

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(page 2Characters of 4) 3. Mindset and BehaviourKey

Effective HSE communications

ZET O TUAH

MASTER STAMP

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Foundation for HSE Excellence

3.Mindset and Behaviour (page 3 of 4) ZeTo Rules - A principal to ensure all activities are MASTER carried out in a safe manner  STAMP

Foundation for HSE Excellence

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3.Mindset and Behaviour (page 4 of 4) MASTER STAMP

Safety Culture Maturity Model Survey

Continually Improving Leve l5 C- operati o Leve ng l4

   t  y   e    f   s  a   g     i  n   v   o   p  r   r  e    I  m    l    t  u   c  u

Involvi ng Leve l3

Managi ng Leve l2 Emergi ng Leve l1

Devel op managem ent commitm ent

Realise the importance of frontline staff  develop and responsib personal ility

Devel consistency op fight and complacency

Engage all staff  develop - operati to co and commitment on improving to safety

  g     i  n   c  y   s   a   e  n    t   r  e    i  s   c    I  n   n  s   c  o

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Our Aspiration…

PETRONAS is aspired to strive for HSE ExcellenceMASTER

STAMP

HSE Excellence Route towards desired mindset and behaviour

Proactive

Calculative

Reactive

Pathological

Generative

HSE is business Work on problems that we still find

Believe and implement risk management

Supervision Injury Rates

Self 

Doing a lot only after incident

Team

Who cares as long as we're not caught Dependent

Independent

Interdependent

RECAP - Foundation for HSE Excellence

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Thank you

MASTER STAMP