What is a Loosely Structured Organization

FIM Quiz – 1 {Roles and Skills of Manager in Loosely Structured Organization} What is a Loosely Structured Organization? A Loosely Structured Organization does not have well documented and established rules, stringent policies and procedures for business processes, well defined communication channel, bureaucracy and central leadership. A Loosely Structured Organization keeps employees at the nucleus of organization, promotes individuals creativity, believes that employees should manage themselves and their resources, de-emphasizes the formal procedures and de-centralizes the jobs. Roles and Skills of a Manager in Loosely Structured Organization A manager in Loosely Structured Organization is nothing but an Enabler. At the outset of subject we could think of him performing following roles – 1.

Promote Creativity When lot of people come together to work for a non-profit organization such as Apache, Wikipedia their objective is very clear and which is – To Help Community. They are not working for a reward and are hence highly motivated to give their best. Manger should show respect and promote the creative ideas people come up with. In such a rapidly changing environment managers need to be very adaptive and innovative to new ideas.

2.

Practice Personal Power (Expert & Charismatic power), Positional Powers (Legal, Rewards, Penalty) are not an option here As this type of organization believes in de-centralization of jobs and believes in employees to be their own managers, a designated manager should avoid using legal power. However, his expert and charismatic power are the ones which would be most welcomed by team members and would serve the purpose.

3.

Practice State-Of-The-Art Communication Techniques Such organizations are most of the time virtual organizations and hence would need a manager to be well versed with mostly being used digital communication means such as Skype, Office Communicator, Webex, Bomgar, video and Teleconferences etc.

4.

Promote Flat and Open Communication This type of organization does not believe in vertical communication channel and manger should promote open and horizontal communication for effective coordination and reducing the total turnaround time.

5.

Manage Chaos As employees/team members have a big say in such organization, it is very likely that situations would be there when team members would be having disagreements with each other and it could stall the overall progress. Manager should be right on the target to tackle such situations with proper tools and methodologies suiting to the situation and ensure the continued growth of the project.

6.

Promote Teamwork In this type of organization, progress is all team work based and nothing could be achieved without it. From the very definition of Team, it is a group of people who work together to achieve a common goal. However, situation is likely when team members would find themselves spending more time in arguments and hampering the overall productivity of team. A manger should be wary of such situation and deal appropriately. He should continuously spread awareness about the importance of team and the goal they all are working for.

7.

Target For A Substitute Product, Be a Visionary and Help Community Goal of such organizations would not meet if they can’t create a substitute product in the market. A manager should right be targeting on the bull’s eye to ensure that the product they create works as a substitute product for existing costly options available in the market. When invited to speak at IBM, Open Source proponent Richard StallMan, founder of Free Software Foundation, said his vision is that “everyone will be able to obtain a good software system for free – just like air”.

Shailendra Malik, EPGP-06-63