Weblogic Wonders FileNet Training

July 21, 2012

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FileNet Overview Introduction to Content Engine Introduction to Process Engine Introduction to Aplication Engine FileNet in General Case Studies & Excercises Queries

1

Storage

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How do I manage all the content? Let it be in store

Paper Form

Reception

Internal Office Staff

2

How do I search one document from so many?

Please wait while we find your document I need my document

3

Customer Service

Manual Receiving Manual Verification

Web

Mail

Paper Forms

Problems Faced during Information Retrieval

Documents, Forms & Images

Manual Storage

Organization's Environment

Lots of Unstructured Content

Missing Information

Compliance Issues

Users & Data Sources

Users

Various Departments Global Offices

Cost & Effort

Time Consumed

5

Forms Web Pages

Collaborate Create, access, and manage

Electronic Documents

Print Output

Search Photos, Graphics, Video

Lifecycle management

Paper Documents & Files

Archive Email

Enterprise Applications (Invoices, Statements, etc.)

Secure Databases Fax

ENTERPRISE WIDE 6

“Enterprise Content Management: the technologies, tools, and methods used to : • Capture • Manage • Store • Preserve & • Deliver content across an enterprise.” Deliver Content Across Enterprise Storage

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Reception

Capture

How do I manage all the content? Let it be in store

Store & Preserve

Internal Office Staff

Manage

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CAPTURE

COLLABORATION

STORE FileNet Repositories

Collaborative Reviews | Information Sharing | Team rooms | Discussion Forums (FileNet TCM)

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Indexing

MANAGE

DELIVER t

ne ss ag an M s es PM oc B Pr et

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Fi an le ag N et em R en M

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Categori zation

Bu

Email Management (FileNet eMail Manager)

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Document Imaging (FileNet Capture) Forms Processing (FileNet Forms Manager)

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Office Documents | Forms | Rich Media

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e-Forms | XML | CAD Drawings Paper | Optical

PRESERVE

Paper | Internet | Extranet | Intranet | Portal | E-Mail | Fax | Mobile Devices (FileNet WCM)

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Auditable Transactions

Consistency and control

Human Resources

Automate, streamline, and optimize

Web Content Review & Approval

Simulate and analyze Handle exceptions

Regulatory Compliance

Activating content Contract Review Customer Service

ENTERPRISE WIDE 10

ERP

CRM

Data Warehouse

Legacy Applications

People to people Multiple repositories Systems to people

Employees

Suppliers

Virtual Content Management Systems to systems

Customers

Email Other Content Sources

Partners

3rd Party Applications

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ERP

CRM

Data Warehouse

Legacy Applications

Process

Content

Employees

Suppliers

Process Customers

Partners

Connectivity

Email Other Content Sources

3rd Party Applications

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Increased Efficiency 

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Data Entry • Reduce Manual Data Entry / reuse data once entered • Improve time to capture data • Eliminate / reduce errors • Multi-Channel Integration • Better customer experience Process Automation • Reduction of cycle time • Lower cost / higher volumes of transactions • Effective SLA tracking • Process Monitoring and escalations • Equitable distribution of work • Real time visibility to processes

Process Optimization • Simulate processes • Eliminate Process Bottlenecks • Re-engineer processes • Increase ROI on existing systems

Enhanced Effectiveness 

Handle exceptions faster and better • Better monitoring and capture of exceptions • Auto-approvals • Straight through processing

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Improved Decision Making • Better review process results in better decisions • Faster decisions because of availability of all data

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Consistent Execution • Process driven rather than people driven • Better and predictable customer Supportsexperience Agility

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Improved Regulatory Compliance •

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Flexible system enables faster regulatory compliance

Supports changing market demands •

Facilitates implementation of newer processes and business models 13

1.

APIs provide extensible Platform for development and cross repository queries

2.

J2EE compliant application server

3.

Highly scalable

4.

Object-oriented, extensible metadata model for data representation

14

1.

Workflow enabled architecture

2.

Email Notification

3.

Rules Connectivity Framework

4.

5. 6.

Process Task Manager – configure and manage process services Workflow database Component Integrators provides extensible Integration framework

15

1.

Workplace:

2.

Content and Process API

3.

1. Build using WAT framework 2. Leverages XSL for rendering 3. Graphic interfaces – PTM, PD, PCC , PA, etc

Workplace Configuration and Customization 16

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Demo on Workplace

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Demo on Customization

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  

   

FileNet Overview Introduction to Content Engine Introduction to Process Engine Introduction to Aplication Engine FileNet in General Case Studies & Excercises Queries

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20

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My Workplace Browse Create/Modify Folders Create/Modify/Append/Annotate Documents Level of Customization Security

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Type of Search Templates

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MMC console Administrative console Creation of Document Class, Custom Object classes

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Q&A

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