VP Engineering Program Management In West Palm Beach FL Resume Steve Fradella

STEVE FRADELLA Lantana, Florida

www.linkedin.com/in/stevefradella

[email protected] Cell: +1 561 317 6724

EXECUTIVE PROFILE Decisive results-oriented leader with a diversified background in Strategic and Operational Planning, Product & Program Management, Business Operations, Engineering, Hardware & Software Product Development. Demonstrated success in building effective, high performance teams, in national, regional, and international leadership roles. Seeking an Executive Level position that leverages my core competencies and diverse background.

CORE COMPETENCIES Engineering/Product Development Billing/CRM/IT Systems Relationship Management Product Lifecycle/Roadmaps Pricing Management/Elasticity Marketing Oversight

Operational Planning Strategic Planning P&L/Financial Management Product Management Contract Negotiations Six Sigma Green Belt

Organizational Development Business Development Change Leadership Program Management High Volume Manufacturing Policies/Governance

KEY ACCOMPLISHMENTS      

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Responsible for the design, planning and deployment of 3G/HSPA/LTE Mobile networks across 13 Caribbean businesses. Total program budget exceeded $300M Launched development of cellular handset portfolio yielding greater than $1B in gross margin during first year of shipment Responsible for the integration of a Customer Relationship Management system into the existing IT infrastructure of 14 independent business units Negotiated Managed Service Agreement worth over $165M, producing savings of $59M over the term of the contract Sustained yearly growth of 18% in a derivative business, in a declining market, while exceeding pre-tax profit goals by 5 percentage points Designed and implemented award-winning progressive manufacturing line, resulting in a 50% improvement in quality and fourteen times improvement in cycle time, receiving South Florida Manufacturing Association Award Significantly improved team productivity, delivering to market two times the number of capital programs with two thirds less staff Outsourced maintenance software responsibilities to Russian software sub-contractor decreasing operating expenses by 27% Drove improvements to development process to achieve on-time delivery performance, while improving the time to market by 30% Drove software process improvement, organization assessed at SEI/CMM Level 5

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PROFESSIONAL EXPERIENCE MANAGEMENT CONSULTING 2014 -Present New Castle Consulting Group o Performed assessments of product portfolio, organization and supply chain o Advised on integration of Customer Resource Management tools Magnus Hi-Tech Industries o Advised on process optimization and balancing of sales portfolio to reduce revenue risk and maximize profitability. Mosaic Research Management, LLC o Advised on cellular trends in the Caribbean market, including anticipated actions/reactions by Digicel and Cable & Wireless Communications Ridgetop Research o Advised on potential impact of Cable & Wireless Communications acquisition of Columbus Networks, including under-sea assets and fixed-line broadband/TV Startup Quest® Broward o Head Mentor responsible for teaching the skills necessary to transform an idea/invention into a successful product in the marketplace  Skills taught included target market identification & selection, market validation/valuation, business case generation and funding presentation. (http://startupquest.org/careersourcebroward/mentors)

LIME/CABLE AND WIRELESS COMMUNICATIONS 2005 -2014 Vice President Engineering Program Management o Responsible for a capital budget exceeding $205m annually  Responsible for the design, planning and deployment of fixed broadband ADSL/VDSL/GPON/FTTH/FTT-DP networks across thirteen countries  Deployed and launched the first 3G/HSPA cellular network in the Caribbean market  Managed the design & deployment of billing and Customer Resource Management systems  Led organizational change programs including the merger of the Bahamas Telephone Company into the LIME Regional Business  Negotiated and executed on a Managed Service Agreement for Jamaica field operations, worth over $165M and producing savings of $59M over the term of the contract  Responsible for Governance, ensuring proper spend against approvals, adherence to timelines and delivery against quality goals. Manage the prioritization of programs. Drove linkage of program delivery to business results  Improved team productivity, two times the capital programs with two thirds less staff

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Vice President Mobile Product Manager o Responsible for Product Management of the Caribbean Cellular business  Established Handset roadmap and selection process for handsets which were deployed throughout the region to satisfy both consumer and enterprise accounts  Negotiated pricing, including support of marketing/marketing collateral in market.  Drove revenues and Gross Margin through both long term and short term promotions and propositions  Introduced Anyone World program into the Jamaica market to regain mobile market share and help boast revenues  Managed pricing throughout region, with a clear understanding of price elasticity  Launched Prepaid Blackberry, capitalizing on the large prepaid market in the Caribbean  Monetized Value Added Services (3G/HSPA, Video Streaming, Push-to-Talk, WAP, MMS, Voicemail, Content, Roaming)

Commercial Technical Director o Responsible for identifying, justifying via business case generation, and deploying network enhancements to improve customer experience and enhance revenues  Deployed replacement WAP Gateway and MMSC platforms to improve customer access to data services  Redesigned content delivery eco-system  Launched first Push-to-Talk Over Cellular system in the Caribbean market  Replaced the aging voicemail platform for the Cayman and Barbados mobile businesses, drove revenue generation with new feature set

MOTOROLA 1987 - 2004 Senior Director and General Manager 2003 – 2004 o Site General Manager responsible for the Boynton Beach Florida Cellular Design Center  450 Development Engineering, Marketing, Program Management and Product Management professionals  Delivered Key program on-time, despite site closure o Facilitated Site closure and redeployment of key personnel Senior Director of Engineering 1999 – 2003 o Directed a 500+ team of engineers, product managers, program managers and marketing professionals across eight different sites in seven countries (US, Brazil, Ireland, France, Singapore, China, Russia), with budgetary responsibility of $56M

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o Responsible for the roadmap and delivery of “Connected Devices” in the cellular portfolio  Negotiated a Joint Development Agreement with Psion UK for the development of a tablet based cellular handset utilizing the Symbian operating system  Developed and launched the Motorola Accompli 009  Keyboard based, wireless email device with a software development toolkit for application development o Responsible for the roadmap and delivery of the V-Series of cellular handsets including the V300, V400, V500, V550, V600 and V635  Platform architecture was utilized for the Motorola Razr V3 o Designed and launched Motorola’s first Color Display handset, the Motorola T720 o Designed and launched Motorola’s first EDGE based handset, the Motorola T725 o Responsible for the roadmap and delivery of the first PTT over Cellular handsets including the V551, V330, V547, V555 and V557  Drove PTT over Cellular standards in cooperation with Sony Ericsson o Drove improvements in the software engineering discipline, achieving SEI Level 5 certification in both the Boynton Beach and Telma (Russia) design centers o Outsourced maintenance software responsibilities decreasing operating expenses by 27% o On-time delivery performance, improved the time to market by 30%. Director of Product Operations 1997 – 1999 o Responsible for the Two-Way Paging Roadmap, including the PageWriter P935 and Motorola T900 series of products  Drove cost improvements to two-way product architecture to maintain product viability in a market that was rapidly being overtaken by cellular devices o Responsible for sun setting development activities on one-way paging architecture and products Director and General Manager 1996 – 1997 o Responsible for a $98m P&L for a paging derivative business  Focused on products for the fire, public safety and hospitality markets o Created Sales incentive program to increase sales by 18% in a declining market o Created credit incentive program to stimulate sales and reduce receivables Director of Quality and Service 1995 – 1997 o Responsible for driving quality improvements in all Paging Manufacturing Facilities world-wide ( North America, Mexico, Singapore, China and Ireland)  Awarded ISO9000/1 Certification in each facility o Created the Order Fulfillment Quality metric, intended to drive customer perceived quality beyond traditional manufacturing quality  Focused on accuracy of order, accuracy of billing & order to ship cycle time

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o Rationalized North America Paging Warranty Centers from six operations to four, significantly reducing operational costs and improving repair turn time. P&L for North America operation was $12m annualized o Opened warranty repair centers in Ireland, Mexico and China in support of local market needs Business Manager – Latin America Product Operations 1993 – 1995 o Identified product requirements for the Latin America market. Detailed first Paging Product Roadmap specifically for the Latin America market. Roadmap focused on an Alpha Numeric family of products, required due to an immature telephone infrastructure o Conceptualized, Designed and launched the Memo Express Alpha Numeric Pager  Awarded Design Patent for unique display application  Product was unique due to its low cost, small form factor and quick time to market  Product first launched in Latin America, a first for Motorola o Adapted North America paging products for use in Latin America Market  Customized radio receiver and language packs Development Engineering Manager 1990 – 1993 o Responsible for field failure improvement of Paging family of products  Employed statistical tools, such as Weibull Analysis, to identify field failure mechanisms. Implemented design changes to improve field performance  Drove Six Sigma quality/reliability improvements into vendor processes.  Pioneered the use of the Field Failure Family of Curves to identify true failure performance versus systemic factors o Responsible for the rapid customization and production of derivative products  Awarded two design patents for Industrial Designs utilized by Kmart o Responsible for design costs reductions, balancing cost out versus quality/reliability. Launched 900Mhz receiver based on micro-block technology, saving 15% in total manufacturing cost Manufacturing Technical Operations 1987 – 1990 o Responsible for defect reduction/manufacturing cycle time improvements for Paging line of products o Improved total manufacturing cycle time from 14 hours to