Vblock Upgrade Guide

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VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

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www.vce.com

VCE Vblock™ Systems 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide Document Version 1.8 October 2013

© 2012 VCE Company, LLC. All Rights Reserved.

C

1 © 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

Revision history

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Revision history Date

Document revision

Author

Description of changes

June 2011

1.0

Barrie Byron

Initial release.

June 2012

1.1

Kathleen Woodward



Updated for EMC Symmetrix VMAX and VCE branding.



Added information about VCE Vblock System Data Protection.

Kathleen Woodward



Updated links from EMC Powerlink to support.emc.com.



For Vblock Systems Releases 3.0.1 and later, changed the name of Cisco Fabric Manager to Cisco Data Center Network Manager (DCNM) for SAN.



Added a step to the upgrade procedures for upgrading the Cisco Fabric Manager software.



Added information about engaging EMC Customer Support when upgrading EMC components.



Updated for Vblock System 100.



Revised links to Cisco and EMC documentation.



Updated for VCE Vblock System naming conventions.



Removed Vblock System 100 and created the Vblock System 100 Software and Firmware Upgrade Guide.



Updated for VCE rebranding.



Updated with information about upgrading Vblock System 3.5 releases.

August 2012

November 2012

February 2013

2

1.2

1.3

1.4

Kathleen Woodward

Kathleen Woodward

April 2013

1.5

Kathleen Woodward



Updated with information about upgrading EMC RecoverPoint.

June 2013

1.6

Kathleen Woodard



Updated with information about upgrading from Vblock System release 2.5.16 to release 3.5.7.

August 2013

1.7

Kathleen Woodward



Moved information about upgrading from Vblock System release 2.5.16 to release 3.5.7 to its own document.

October 2013

1.8

Kathleen Woodward



Updated with the latest release information.



Removed 2.4.x and 2.5.x information.

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Table of contents

Table of contents When to use this guide ........................................................................................................................... 4 Accessing VCE documentation .............................................................................................................. 5 Upgrade prerequisites ................................................................................................................................ 6 Prerequisite skills .................................................................................................................................... 6 EMC component prerequisites ............................................................................................................... 6 Computer prerequisites .......................................................................................................................... 6 Prerequisite tasks ................................................................................................................................... 7 Upgrade best practices and planning ..................................................................................................... 8 Estimating upgrade time ............................................................................................................................ 9 Upgrading Vblock System Releases within the same release ............................................................. 10 Upgrading Vblock Data Protection components ................................................................................... 12 Upgrading the data protection system that contains EMC Avamar and/or and Data Domain ............. 12 Upgrading the data protection solution that contains EMC VPLEX ..................................................... 12 Upgrading the data protection solution that contains EMC RecoverPoint ........................................... 13 Monitoring component upgrades ............................................................................................................ 14

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

3

Introduction

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Introduction This document describes the best practices for upgrading Vblock™ Systems to the current software releases in the same release family. This document includes a list of the Vblock System components and the sequence of the upgrade procedure. These upgrade instructions apply to the following Vblock Systems: •

Vblock System 700 family



Vblock System 300 family



Vblock 0, Vblock 1, Vblock 1U System

This document also provides the approximate time that is required to upgrade each device and outlines strategies to minimize system downtime. To suggest documentation changes and provide feedback on this book, send an email message to [email protected] Include the name of this book and the topic name where your comment applies.

When to use this guide Use this guide to incrementally upgrade from one release to another in the same release family. From this release

To this release

On these Vblock Systems

4.0.x

4.0.x

3.5.x

3.5.x

3.0.x

3.0.x

Vblock System 700 family Vblock System 300 family Vblock System 0, 1, and 1U

For information about upgrading to other releases on other platforms, see the VCE Vblock System Upgrade Roadmap. Refer to Accessing VCE documentation.

4

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Introduction

Accessing VCE documentation Select the documentation resource that applies to your role: Role

Resource

Customer

support.vce.com A valid username and password are required.

VCE Partner

www.vcepartnerportal.com/resourcelib-vce.asp?loc=331 A valid username and password are required.

Cisco, EMC, VCE, or VMware employee

www.vceportal.com/solutions/68580567.html

VCE employee

www.vceview.com/solutions/products/ or vblockproductdocs.ent.vce.com

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

5

Upgrade prerequisites

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Upgrade prerequisites Prerequisite skills •

Understand Vblock Systems concepts and terminology



Can troubleshoot Vblock Systems



Are experienced Microsoft Windows administrator or Linux system administrator, as required by your system architecture



Understand virtual machine technology and datacenter operations

Make sure that you understand the entire upgrade process before you upgrade the Vblock System. Complete all of the planning and preparation requirements before you begin the upgrade.

EMC component prerequisites Upgrading some EMC components requires the assistance of EMC Customer Support. Use the EMC Procedure Generator for upgrade instructions and engage EMC Customer Support when necessary.

Computer prerequisites

6



Network access to the Vblock Systems and the management systems



The utilities ping, traceroute, ssh, and telnet

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Upgrade prerequisites

Prerequisite tasks •

Review the release notes and complete any required actions.



Ensure that the appropriate security policies are applied to Vblock Systems. Upgrades do not modify Vblock Systems security. Note:

Baseline security standards for Vblock Systems are available in Vblock Systems security documents. For more information, see Accessing VCE documentation.



Plan for the upgrade.



Calculate upgrade time.



Schedule adequate downtime for system maintenance.



Ensure that all safety checks have been completed.



Confirm that all components are in a ready state with no alarms.

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

7

Upgrade prerequisites

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Upgrade best practices and planning Use the following guidelines to ensure minimum impact on the production traffic.

8



Perform the upgrade during scheduled maintenance windows or non-disruptively when virtual machines are running. The best practice is to upgrade one component per maintenance window. Monitor the upgraded component for at least one day before you upgrade the next component.



Before upgrading, confirm the overall status and software version of each component. Verify that the component is in the ready state and is not generating any alarms or errors.



For components in a cluster configuration, such as fiber interconnects, network switches, and so on, upgrade the subordinate component before you upgrade the primary component. Verify the subordinate component status and path. Then upgrade the primary component and verify the status and paths of the components again to ensure that there are no new alarms.



For the Cisco UCS Blade Servers, ensure that all service profile maintenance policies for reboot are set so that the user must acknowledge each reboot (USER-ACK).



When upgrading Cisco UCS Blade Servers, migrate virtual machines to another server in the VMware ESX/ESXi cluster before rebooting the Cisco UCS Blade Server.



Create a configuration backup file for each Vblock System component before you begin the upgrade.



Do not change your system configuration during the upgrade.



If the upgrade component involves virtual machines (VMs) and Virtual Desktop Infrastructure (VDI), power off the VMs and the VDI and migrate to a different server before proceeding with the upgrade.



Some Vblock System components are optional or specific to a customer environment. If the Vblock System that you are upgrading does not have a component listed in the following table, skip that component and proceed with the next component.

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Estimating upgrade time

Estimating upgrade time Plan your upgrade using the minimum time that it takes to upgrade the software on each component. The minimum time estimates do not include the time for preparation, configuration, VM migration, backup, and download. Review the list of the components and determine the upgrade time for the components in the system. If a component is not in the system, do not estimate the upgrade time for that component. Review the Vblock Systems architecture to calculate the total time to upgrade each component. Record the total upgrade time in the Total time column in the following table. For cluster configurations, include the primary and the subordinate components in the total time. Order

Component

Software and firmware upgrade time

1.

EMC Ionix Unified Infrastructure Manager (UIM)

2 hours

2.

Cisco Unified Computing System (UCS) Manager

2 hours plus 15 minutes per blade

3.

EMC storage arrays: EMC VNX EMC VNXe EMC VMAX EMC CLARiiON EMC Celerra

1 -3 hours

4.

Vblock System Data Protection (for 3.0 Releases)

1 – 4 hours

5.

Cisco Nexus 5000 Series switches

1 hour

6.

Cisco Nexus 7000 Series switches

1 hour

7.

Cisco Fabric Manager or Data Center Network Manager (DCNM) for SAN

1 hour

8.

Cisco MDS switches

1 hour

9.

Cisco Nexus 1000V Series switches

1 hour

10.

AMP: Cisco UCS C-Series Rack Servers

1 hour

11.11

Cisco Catalyst switches and routers

1 hour

12.

VMware vCenter Server and ESX/ESXi virtualization

1 hour plus 30 minutes per blade

1

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

Total time

9

Upgrading Vblock System Releases within the same release

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Upgrading Vblock System Releases within the same release Before upgrading, read the release notes and the release certification matrices for the Vblock System release on your Vblock System. •

Vblock System Release 3.0 is based on VMware vSphere ESXi 5.0 and Cisco MDS NX-OS Release 5.2.x.



Vblock System Release 3.5 is based on VMware vSphere ESXi 5.1 and Cisco MDS NX-OS Release 5.2.x.



Vblock System Release 4.0 is based on VMware vSphere ESXi 5.1 and Cisco MDS NX-OS Release 5.2.x.

Upgrade the software and firmware in the following order: Order

Component

1.

EMC Ionix Unified Infrastructure Manager (UIM) Note: UIM must be upgraded first.

Use the documentation on support.emc.com. Select Support by Product and enter Ionix for Data Center Automation and Compliance and Ionix Unified Infrastructure Manager/Provisioning. Drill down to the installation and configuration guide for the specific UIM/P version. Each guide contains upgrade instructions. Note: Make sure all Vblock System components are upgraded before using EMC UIM to discover those components. 2.

Cisco UCS Manager and Cisco UCS Blade Server Firmware http://www.cisco.com/en/US/products/ps10281/prod_installation_guides_list.html

3.

EMC storage platforms Use the documentation on support.emc.com Select Support by Product and enter the name and model of the storage system. Select the appropriate upgrade or migration topics. Note: Upgrading some EMC components requires the assistance of EMC Customer Support. Use the EMC Procedure Generator for upgrade instructions and engage EMC Customer Support when necessary.

4.

Vblock System Data Protection solutions (optional) •

EMC Avamar



EMC Avamar and Data Domain

• EMC VPLEX See Upgrading Vblock Data Protection components. Note: Upgrading some EMC components requires the assistance of EMC Customer Support. Use the EMC Procedure Generator for upgrade instructions and engage EMC Customer Support when necessary.

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5.

Cisco Nexus 5000 Series switches http://www.cisco.com/en/US/products/ps9670/prod_installation_guides_list.html

6.

Cisco Nexus 7000 Series switches http://www.cisco.com/en/US/products/ps9402/prod_installation_guides_list.html

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Upgrading Vblock System Releases within the same release

Order

Component

7.

Cisco Fabric Manager http://www.cisco.com/en/US/products/ps10495/index.html or Cisco Data Center Network Manager for SAN (DCNM for SAN) http://www.cisco.com/en/US/products/ps9369/index.html

8.

Cisco MDS switches http://www.cisco.com/cisco/web/psa/install.html Enter your MDS switch model in the search field.

9.

Cisco Nexus 1000V Series switches http://www.cisco.com/en/US/products/ps9902/tsd_products_support_install_and_upgrade.html

10.

AMP: Cisco UCS C-Series Rack Servers http://www.cisco.com/en/US/products/ps10493/prod_installation_guides_list.html Upgrade the other management tools that are installed on the AMP.

11.

Cisco Catalyst switches and routers http://www.cisco.com/cisco/web/psa/install.html Enter your Catalyst switch model in the search field.

12.

VMware vCenter Server VMware vSphere Client VMware vSphere Hypervisor ESX/ESXi virtualization See the section “Supported VMware ESXi 5.x version information” in the VCE Vblock System Release Notes for your release.

13.

EMC CIM Server in EMC SMI-S Provider Use the documentation on support.emc.com.

14.

EMC Secure Remote Support (ESRS) Gateway Use the documentation on support.emc.com.

15.

EMC Symmetrix Management Solution (Symmetrix Management Application Server (SMAS)) Use the documentation on support.emc.com.

16.

EMC Unisphere Use the documentation on support.emc.com.

17.

Cisco Secure Access Control Server (ACS) http://www.cisco.com/en/US/products/sw/secursw/ps2086/tsd_products_support_series_home.html

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

11

Upgrading Vblock Data Protection components

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Upgrading Vblock Data Protection components Vblock System Data Protection solutions are optional extensions of the Vblock System and are contained in VCE cabinets. Vblock System Data Protection solutions are supported with Vblock Systems Release 3.0.3 and Release 3.5.7 and later. The following Vblock System Data Protection solutions are available with the Vblock System 300 family and Vblock System 700 family: •

EMC Avamar



EMC Avamar and Data Domain



EMC VPLEX



EMC RecoverPoint

Note:

Upgrading some EMC components requires the assistance of EMC Customer Support. Use the EMC Procedure Generator for upgrade instructions and engage EMC Customer Support when necessary.

The VCE Vblock System Gen 3.0 Data Protection Guide provides information about available data protection solutions. Refer to. Refer to Accessing VCE documentation.

Upgrading the data protection system that contains EMC Avamar and/or and Data Domain You can upgrade the Vblock System Data Protection solution that contains EMC Avamar or EMC Avamar and Data Domain independently of the Vblock System. It does not matter whether you upgrade the Vblock Data Protection solution that contains EMC Avamar or EMC Avamar and Data Domain before or after you upgrade the Vblock System. Make sure that no backups or restores are running when upgrading the Vblock System Data Protection solution that contains EMC Avamar or EMC Avamar and Data Domain. For information about upgrading the Vblock System Data Protection solution that contains EMC Avamar or EMC Avamar and Data Domain, refer to the EMC Avamar Administration Guide. For information about upgrading EMC Data Domain, see the DD OS 5.1 Administration Guide on my.datadomain.com. Note:

Authentication is required to access these documents.

Upgrading the data protection solution that contains EMC VPLEX Upgrade the Vblock System Data Protection solution that contains EMC VPLEX after you have upgraded EMC storage arrays (EMC Symmetrix VMAX or VNXe storage platforms). Make sure that no backups or restores are running when upgrading the Vblock System Data Protection solution that contains EMC VPLEX. Use the procedures listed in the EMC VPLEX Procedure Generator for upgrade instructions.

12

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Upgrading Vblock Data Protection components

Upgrading the data protection solution that contains EMC RecoverPoint Upgrade the Vblock System Data Protection solution that contains EMC RecoverPoint after you have upgraded EMC storage arrays (EMC Symmetrix VMAX or VNXe storage platforms). Make sure that no backups or restores are running when upgrading the Vblock Data Protection solution that contains EMC RecoverPoint. Use the procedures listed in the EMC RecoverPoint Procedure Generator for upgrade instructions.

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

13

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

Monitoring component upgrades After you upgrade the software and firmware, monitor the performance of the upgraded component before you upgrade the next component. About this task Monitor the system to ensure that the upgraded component does not degrade performance. Procedure 1. Upgrade the software and firmware on a component. See the component upgrade documentation for detailed upgrade instructions. 2. Monitor the upgrade logs and the system logs. 3. Verify that the component is upgraded successfully.

14

© 2011, 2012, 2013 VCE Company, LLC. All Rights Reserved.

VCE Vblock™ System 300 Family, 700 Family, and Vblock 0, 1, 1U Software and Firmware Upgrade Guide

ABOUT VCE VCE, formed by Cisco and EMC with investments from VMware and Intel, accelerates the adoption of converged infrastructure and cloud-based computing models that dramatically reduce the cost of IT while improving time to market for our customers. VCE, through Vblock Systems, delivers the industry's only fully integrated and fully virtualized cloud infrastructure system. VCE solutions are available through an extensive partner network, and cover horizontal applications, vertical industry offerings, and application development environments, allowing customers to focus on business innovation instead of integrating, validating, and managing IT infrastructure. For more information, go to www.vce.com.

Copyright © 2011, 2012, 2013 VCE Company, LLC. All rights reserved. VCE, Vblock, and the VCE logo are registered trademarks or trademarks of VCE Company, LLC. and/or its affiliates in the United States or other countries. All other trademarks used herein are the property of their respective owners.

© 2012 VCE Company, LLC. All Rights Reserved.

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