UTStarcom Training Courses Catalog

Technical Training Solutions 2008-2009 Catalog

www.utstar.com/Training

Table of Contents

INTRODUCTION

3

IPTV COURSES

7

RollingStream® IPTV System Courses

7

BROADBAND COURSES

19

iAN8K Broadband Access

19

GEPON

26

NetRing® System

30

NGN COURSES

35

mSwitch® System Courses

46

8250 Personal Communications Management System Courses

63

Implicity™ IP Messaging Solution Courses

68

AccessGuard 500™ System Courses

72

GLOBAL LOCATIONS

74

© 2008 UTStarcom Incorporated. All rights reserved. Technical Training Solutions June, 2008

2 ONLINE: www.utstar.com/Training |

[email protected]

Introduction Training Solutions from UTStarcom You can have the best product, a sophisticated infrastructure, and the latest technology; but to thrive in today’s marketplace, you need a highly-skilled workforce that is prepared to meet your business and operational objectives. Training is essential to creating and maintaining an effective workforce. UTStarcom can deliver training when and where you need it most - via the desktop, Internet, in the lab, in the field, or in the classroom. The expertise of our course development and delivery specialists ensures that your learning program achieves targeted, measurable results. Learning Solutions from UTStarcom Learning solutions align competence investment with operator strategy and business goals for increased Return on Investment (ROI). Two components of the Learning Solutions service are also offered as stand-alone services: Structured Knowledge Transfer (SKT) and Competence Consulting. SKT is an on-the-job program that focuses on mentoring individual employees in their actual work environment for optimized competence transfer. Competence Consulting is a service that analyzes an operator's training and performance needs based on the operator's business requirements. The outcome is a Competence Gap Analysis Report. UTStarcom offers training anytime, anywhere - at our education centers, customer sites, online through the virtual classroom, or by self-paced training through a web portal. Practical training on equipment can also be delivered remotely through Remote Training Lab. Blended Training As an alternative to training using single product types and delivery methods, we develop many of our packages using a blended training concept. Blended training involves a multi-faceted approach using multiple types of training products, delivery, and optimally information systems support. It actually begins with the development process; balancing the knowledge and skills requirements, appropriate training methodology, and suitable delivery methods resulting in a mixed or blended training approach. Customized Training In today’s day and age, it’s imperative to be able to mold a solution that best fits your customer’s needs as network requirements vary from customer to customer, and the “one size fits all” approach might not be feasible in every situation. We at UTStarcom fully understand this and have the capabilities and expertise to develop customized training courses that take into account your specific network, systems, resources, and capabilities.

3

ONLINE: www.utstar.com/Training |

[email protected]

Courses UTStarcom has a wide selection of different training solutions to suit your needs. Available in customizable on-site classes and professionally run public classes, whether it is live in person training or live via the web; we have the curriculum that is right for you. Course Benefits Learn from instructors who are subject matter experts with experience in helping others grasp technical concepts and skills Gain a thorough understanding of UTStarcom solutions Go beyond written publications to pursue “hidden details” and get answers that meet your personal job-related needs Practice applying course Contents in a training environment where “mistakes” can be rectified without jeopardizing equipment or your reputation Available courses are aligned with the solutions portfolio. IPTV Our IPTV product family enables the delivery of Broadcast TV and VOD services over an IP network along with a plethora of value-add applications, such as time-shift TV, video conferencing, distance learning, IP Surveillance, and many more. UTStarcom’s IPTV solution lays the framework for several applications that can be custom designed for operators, effectively differentiating its services and increasing its ARPU potential – especially imperative in highly competitive market environments. BROADBAND Our Broadband product family includes various IP-based broadband access technologies including IP DSL, GEPON, industry leading MSAN and next generation optical transport and edge aggregation solutions (MSTP). UTStarcom’s broadband solutions offer the benefit of converged access, via the MSAN approach, with an integrated TDM migration, POTS termination, DSL, Media Gateway, and GEPON access on the same platform, thus reducing the operator’s capital expenditure (CAPEX) and operating expenditure (OPEX) substantially. NGN Our NGN product family includes IP Telephony solutions for next generation voice and data networks. Applications supported by UTStarcom include PSTN emulation, Voice over Broadband (VoBB) and Fixed Mobile Convergence (FMC), among others. Besides providing the operator the benefit of reduced recurring operating expense (OPEX), UTStarcom’s NGN solution is an application enabler and provides the additional benefit of an integrated back end system for all of UTStarcom’s solutions, including NGN, Broadband and IPTV --thus enabling a true converged triple play service delivery of voice, data, and video.

4 ONLINE: www.utstar.com/Training |

[email protected]

IPTV

I P T V B R O A D B A N D

N G N

5

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

RollingStream® IPTV System The RollingStream IPTV system is an end-to-end all-IP based solution that features a suite of products and services that enable telecom operators, as well as cable and satellite service providers, to deliver triple play, broadcast-quality television and on-demand entertainment services to residential and commercial premises. From its inception, the RollingStream IPTV System was designed with the scalability, reliability, and bandwidth efficiency required to enable operators to offer new services that represent new revenue opportunities over existing network infrastructures. These include broadcast TV, timeshift TV, high definition VOD, Internet gaming, and interactive services. The RollingStream product family includes: a streaming and storage server system (MediaStation); an encoder/transcoder for assimilating disparate video signals onto a unified distribution system; a set-top box (Media Console) that resides in the end-user premise and can provide Internet access, broadcast TV, video on demand, nPVR and other valueadded services; and a network management system that can enable nonstop, system-wide operation.

6

ONLINE: www.utstar.com/Training |

[email protected]

IPTV Courses I P T V

®

RollingStream IPTV System Courses Table of Contents: ROLLINGSTREAM® IPTV SYSTEM INTRODUCTION & ARCHITECTURE ............................ 8 ROLLINGSTREAM® IPTV SYSTEM SUBSCRIBER & BPM PROVISIONING ......................... 9 ®

ROLLINGSTREAM IPTV SYSTEM CONTENT PROVISIONING (VOD AND TV ) ............... 10 ROLLINGSTREAM® IPTV SYSTEM EPG CUSTOMIZATION ................................................ 11 ROLLINGSTREAM® IPTV SYSTEM MEDIA STATION AND BACKEND SERVERS ADMINISTRATION.................................................................................................................. 12 ROLLINGSTREAM® IPTV SYSTEM BOOTCAMP ................................................................. 13

B R O A D B A N D

N G N

7

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

RollingStream® IPTV System Introduction & Architecture Course Objectives:

YOU WILL LEARN

Upon successful completion of this course you will be able to identify important facts about: Overall system capabilities, scalability, manageability, operability, security, reliability, supporting technologies, hardware, software, architecture, and applications Central Media Station (CMS), Home Media Station (HMS) and Edge Media Station (EMS) Transaction Server (TS), Subscriber Location Register (SLR), Media Location Register (MLR) components, functions, content storage and distribution Operation Support System (OSS), Network Management System (NMS), OMC-M Agent functions Customer-Account-Service, Online Billing System (OBS), Media Assets Management System (MAMS), Customer Self Service (CSS), Digital Rights Management (DRM), Equipment Security Management (ESM), Prepaid Service Center (PSC), Transaction Server Event Handler (TSEH), and Set Top Box (STB) startup, boot-up and performance System operations and component interactions based upon demonstration on live system.

Who Should Attend? Target audience for this course includes sales engineers, support engineers, field engineers, system engineers, network administrators, and other technical professionals responsible for working with the RollingStream IPTV System.

Course Prerequisites: A working knowledge of data networking and telecommunications A solid understanding of Oracle, Solaris, and UNIX is helpful TCP/IP protocol and IP addressing knowledge is also recommended but not required

Significant benefits, applications, and architecture provided by the UTStarcom RollingStream IPTV System Logical and physical components of the RollingStream IPTV System and important system interactions

COURSE DETAILS Duration:

1 Day

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

Lecture/discussion

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: Product Overview System Architecture Applications and Services High Availability

Media Station Elements Network Management OSS Elements Transaction Servers

DRM CTMS Set Top Box / Media Console

8

ONLINE: www.utstar.com/Training |

[email protected]

RollingStream® IPTV System Subscriber & BPM Provisioning YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Use SAM to create and manage subscribers Use SAM to provision subscribers for different types of service (Live TV, SVOD, and VOD) Configure subscribers for prepaid and postpaid services Use BPM to create billing plans Use BPM to create service plans Use BPM to create price plans Use BPM to create tariff and reward plans

How to provision the SAM (Subscriber Account Management) and BPM (Billing Policy Management) modules of the OSS (Operations Support System) for the UTStarcom RollingStream IPTV System

COURSE DETAILS

Who Should Attend? Target audience for this course includes field and system engineers, network administrators, and other technical professionals responsible for provisioning the RollingStream IPTV System.

Course Prerequisites: Before attending this course you should have a working knowledge of data networking and telecommunications, and a basic understanding of TCP/IP protocol and IP addressing. A solid understanding of Oracle software and the Solaris™ operating system is also required. The UTStarcom RollingStream IPTV System Introduction and Architecture course is a required prerequisite.

Duration:

2 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

60%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: SAM & BPM Overview SAM Create and Modify ID's, Accounts & Subscribers

BPM Create Service, Tariff & Price Plans BPM Add Billing Parameters Creating Content Group, Channel Package, SVOD, Content Package & Free Content Assign Services to Subscribers

9

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

RollingStream® IPTV System Content Provisioning (VOD and TV)

I P T V B R O A D B A N D

N G N

YOU WILL LEARN Course Objectives:

Adding live TV channels

Upon successful completion of this course you will be able to: Describe metadata Describe the MAM subsystems and process interactions Use OSS to create programs, channels and metadata Use NMS for physical channel configuration Use the LoadService application and MAM to load VOD contents Provision Time shift TV, and TV schedules with OSS Use EPG tools to define Hotlist and Promotions View metadata using MySQL®

Setting up time-shift TV Virtual channel setup VOD provisioning and distribution management

COURSE DETAILS

Who Should Attend? Target audience for this course includes engineers responsible for provisioning content (VOD and TV).

Course Prerequisites: Before attending this course you should have a working knowledge of data networking and telecommunications, and a basic understanding of TCP/IP protocol and IP addressing. A solid understanding of Oracle® and Solaris™ is also required. The UTStarcom RollingStream IPTV System Introduction and Architecture course is a required prerequisite.

Duration:

2 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

60%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: MAM Overview Metadata MAM Process Interactions and Subsystem MAM Configuration Creating Programs, Channels and Metadata

Channel Configuration in NMS MDDB EPG Tools

10

ONLINE: www.utstar.com/Training |

[email protected]

RollingStream® IPTV System EPG Customization YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify EPG components and their role in the RollingStream IPTV System Describe the EPG architecture and implementation model Use HTML/CSS/JavaScript/PHP to customize EPG pages

EPG architecture and implementation model How to customize EPG pages using: HTML/CSS/JavaScript/PHP

Who Should Attend? Target audience for this course includes field and system engineers, network administrators, and other technical professionals responsible for implementing and maintaining EPG pages using HTML/CSS/JavaScript/PHP.

Course Prerequisites: Before attending this course you should attend the System Introduction and Architecture course, with a working knowledge of HTML/CSS, PHP, and JavaScript.

Course Content: EPG Overview EPG Architecture and Implementation Model

EPG components and their roles in the UTStarcom RollingStream IPTV system

Making EPG Page Trivial Customization Making EPG Page Layout Customization Designing New EPG Page Redesigning EPG

COURSE DETAILS Duration:

3 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Advanced

Hands-On:

50%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

11

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

I P T V B R O A D B A N D

N G N

RollingStream® IPTV System Media Station and Backend Servers Administration YOU WILL LEARN Course Objectives:

Location and analysis of log files

Upon successful completion of this course you will be able to: Navigate the Media Station system via the NMS GUI Use NMS to verify the MS configuration and key performance statistics of the MS blade servers Verify the running state of the blade server processes via NMS or command line interface Identify, locate and analyze key log files for MS components View and clear MS component alarms Provision system administrative functions such as log management and password management Identify the system boot-up process order Locate and analyze important log files for the TS processes Use NMS to verify TS cluster configuration Use NMS to start and manage the TS processes Troubleshoot TS process faults

Using Oracle® and MySQL® software to analyze and find faults

Who Should Attend? Target audience for this course includes field and system engineers, network administrators, and other technical professionals responsible for administering the Media Station and backend servers

Course Prerequisites: System Introduction & Architecture Course Good knowledge of data networking TCP/IP, UDP, unicast and multicast knowledge Good understanding of SolarisTM, Linux®, Oracle® and MySQL® software

Troubleshooting techniques for the Media Station and backend servers System process boot-up sequence Managing the TS processes from the OMC-M

COURSE DETAILS Duration:

3 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

60%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: Navigating the NMS GUI Fault Management Inventory Management Topology and System Management

TS Cluster Configuration Managing TS Processes Key TS Logs and Files

12

ONLINE: www.utstar.com/Training |

[email protected]

RollingStream® IPTV System BootCamp YOU WILL LEARN Significant benefits, applications, and architecture provided by the UTStarcom RollingStream platform Logical and physical components of the RollingStream platform and important system interactions How to provision the SAM (Subscriber Account Management) and BPM (Billing Policy Management) modules of the OSS (Operations Support System) for the UTStarcom RollingStream platform How to add live TV channels How to setup time-shift TV How to setup virtual channels How to manage VOD provisioning and distribution EPG components and their roles in the UTStarcom® RollingStream system EPG architecture and implementation model How to customize EPG pages using: HTML/CSS/JavaScript/PHP How to locate and analysis of log files How to use Oracle® and MySQL® software to analyze and find faults Troubleshooting techniques for the Media Station and backend servers System boot-up process orders Managing the TS processes from the OMC-M

COURSE DETAILS Duration:

10 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

60%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

I P T V B R O A D B A N D

N G N

Continue on next page . . .

13

ONLINE: www.utstar.com/Training |

[email protected]

RollingStream® IPTV System BootCamp (continued)

I P T V B R O A D B A N D

N G N

Course Objectives : Overall system capabilities, scalability, manageability, operability, security, reliability, supporting technologies, hardware, software, architecture, and applications Central Media Station (CMS), Home Media Station (HMS) and Edge Media Station (EMS) Transaction Server (TS), Subscriber Location Register (SLR), Media Location Register (MLR) components, functions, content storage and distribution Operation Support System (OSS), Network Management System (NMS), OMC-M Agent functions Customer-Account-Service, Online Billing System (OBS), Media Assets Management System (MAMS), Customer Self Service (CSS), Digital Rights Management (DRM), Equipment Security Management (ESM), Prepaid Service Center (PSC), Transaction Server Event Handler (TSEH), and Set Top Box (STB) startup, bootup and performance System operations and component interactions based upon demonstration on live system Use SAM to create and manage subscribers Use SAM to provision subscribers for different types of service (Live TV, SVOD, and VOD) Configure subscribers for prepaid and postpaid services Use BPM to create billing plans, service plans, price plans, tariff and reward plans Describe metadata Describe the MAM subsystems and process interactions Use OSS to create programs, channels and metadata Use NMS for physical channel configuration Use the LoadService application and MAM to load VOD contents Provision Time shift TV, and TV schedules with OSS Use EPG tools to define Hotlist and Promotions View metadata using MySQL® software Identify EPG components and their role in the RollingStream IPTV system Describe the EPG architecture and implementation model Use HTML/CSS/JavaScript/PHP to customize EPG pages Navigate the Media Station system via the NMS GUI Use NMS to verify the MS configuration and key performance statistics of the MS blade servers Verify the running state of the blade server processes via NMS or command line interface Identify, locate and analyze key log files for MS components View and clear MS component alarms Provision system administrative functions such as log management and password management Identify the system boot-up process order Locate and analyze important log files for the TS processes Use NMS to verify TS cluster configuration Use NMS to start and manage the TS processes Troubleshoot TS process faults Continue on next page . . .

14

ONLINE: www.utstar.com/Training |

[email protected]

RollingStream® IPTV System BootCamp (continued) Who Should Attend? Target audience for this course includes all personnel in charge of configuring, provisioning, troubleshooting and maintaining the RollingStream IPTV application.

I P T V

Course Prerequisites: Web browser knowledge A working knowledge of data networking Customer lifecycle experience Knowledge of billing methodologies TCP/IP, UDP, unicast and multicast fundamentals Basic understanding of SolarisTM, Linux® operating systems, and Oracle® and MySQL® software

B R O A D B A N D

Course Content: Product Overview System Architecture Applications and Services High Availability Media Station Elements Network Management OSS Elements Transaction Servers DRM CTMS Set Top Box / Media Console

N G N

Continue on next page . . .

15

ONLINE: www.utstar.com/Training |

[email protected]

RollingStream™ BootCamp (continued)

I P T V B R O A D B A N D

N G N

Course Content (continued): SAM & BPM Overview SAM Create and Modify ID's, Accounts & Subscribers BPM Create Service, Tariff & Price Plans BPM Add Billing Parameters Creating Content Group, Channel Package, SVOD, Content Package & Free Content Assign Services to Subscribers MAM Overview Metadata MAM Process Interactions and Subsystem MAM Configuration Creating Programs, Channels and Metadata Channel Configuration in NMS MDDB EPG Tools EPG Overview EPG Architecture and Implementation Model Making EPG Page Trivial Customization Making EPG Page Layout Customization Designing New EPG Page Redesigning EPG Navigating the NMS GUI Fault Management Inventory Management Topology and System Management TS Cluster Configuration Managing TS Processes Key TS Logs and Files

16

ONLINE: www.utstar.com/Training |

[email protected]

I P T V

Broadband

B R O A D B A N D

N G N

17

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

iAN8K UTStarcom is among the pioneers in the development of next-generation IP-based DSLAM products that require neither ATM internetworking for upstream traffic nor additional ATM elements. Our IP DSLAMs reside on the edge of a service provider’s network and enable network transition from narrowband to broadband by aggregating and converging subscriber traffic onto a unified IP stream for handoff. The iAN8K series integrates the standalone functionalities of a traditional Digital Loop Carrier (DLC), a next-generation VoIP Media Gateway (MG), and our industry-leading IP DSLAM into a single convenient, multiservice access platform. The platform can empower service providers with maximum deployment flexibility for delivering single as well as multiple converged services. By integrating the features of our proven AN-2000 Multi Service Access Node (MSAN), MG platform, and IP DSLAM broadband access, the iAN8K series presents operators with an ideal strategy for incrementally migrating from TDM to IP-based voice and next-generation data services.

N G GEPON UTStarcom’s Gigabit Ethernet Passive Optical Network (GEPON) platform is designed to deliver high-speed voice, and video services to residential and business subscribers. The complete solution, comprising the Optical Line N data, Terminal (OLT) and Optical Network Unit (ONU), represents a high-speed, fiber-to-the home or building (FTTH, FTTB) alternative to copper. The GEPON platform can be an extremely cost-effective alternative to conventional access equipment, reducing points of failure and simplifying network architecture.

NetRing® Optical Transport System (MSTP) We offer a comprehensive suite of SDH/SONET transport products, supporting transmission speeds ranging from 155 Mb/s to 10 GB/s, that enable multi-speed integrated transport for TDM, 10/100/1000M Ethernet and ATM services. The integration of applications including Generic Framing Procedure (GFP), Link Capacity Adjustment Scheme (LCAS), Layer 2 Ethernet switching, and Resilient Packet Ring (RPR) technologies can greatly improve the efficiency and capacity of data transport. In addition, the product platform supports various complex network topologies and includes a sophisticated multi-service management system.

18

ONLINE: www.utstar.com/Training |

[email protected]

Broadband Courses

I P T V

iAN8K Broadband Access Table of Contents: IAN8K B1000 MSAP OVERVIEW ........................................................................................... 20 IAN8K B1000 MSAP INSTALLATION AND CONFIGURATION ............................................ 21 IAN8K B1000 MSAP MAINTENANCE AND TROUBLESHOOTING ...................................... 22 IAN8K B1000 IPDSLAM OVERVIEW ..................................................................................... 23 IAN8K B1000 IPDSLAM INSTALLATION AND CONFIGURATION ...................................... 24

B R O A D B A N D

N G N

19

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

iAN8K B1000 MSAP Overview YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Describe the iAN8K B1000 MSAP system Describe iAN8K B1000 MSAP applications Identify the differences between previous iAN-8000 releases and the iAN8K B1000 MSAP release Identify the hardware components, shelf types, and modules that comprise the iAN8K B1000 MSAP platform Describe scenarios where the iAN8K B1000 MSAP can be used Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and identify its components Identify features planned for future releases of the iAN8K B1000 MSAP platform

COURSE DETAILS

Who Should Attend? Target audience for this course includes all persons interested in learning where and how the iAN8K B1000 MSAP platform fits into a telecomm network, the technologies it supports, and the features planned for future releases.

Course Prerequisites: Before attending this course you should have a general knowledge of data networking and telecommunications, TDM technologies such as PDH and SDH, signaling protocols (V5.x), the TCP/IP protocol and IP addressing.

Duration:

3 Hrs.

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led (Web available)

Course Level:

Introductory

Hands-On:

Lecture

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

Course Content: System Description Applications Hardware Components Modules Shelf Architecture

UTStarcom iAN8K B1000 MultiService Access Platform (MSAP) applications, system architecture, basic hardware components, and the new features and enhancements planned for the future

Scenarios NETMAN 4000 Management System iAN8K B1000 MSAP Roadmap

20

ONLINE: www.utstar.com/Training |

[email protected]

iAN8K B1000 MSAP Installation and Configuration YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify solutions provided and underlying technologies incorporated in the iAN8K B1000 MSAP platform Install the iAN8K B1000 MSAP shelf, associated power requirements, cabling, and common units Perform final configuration steps of the iAN8K B1000 MSAP chassis for remote management Describe common, interface, and transport modules associated with the iAN8K B1000 MSAP Access and use the UTStarcom NETMANTM 4000 NMS application to manage an iAN8K B1000 MSAP system Configure the iAN8K B1000 MSAP chassis node and board levels for TDM, POTS, IP-DSLAM, and VoIP applications Administer various aspects of an iAN8K B1000 MSAP system

How to install, connect, and configure various hardware components of the UTStarcom iAN8K B1000 Multi-Service Access Platform

COURSE DETAILS Duration:

5 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

50%

Course Prerequisites:

Location:

UTStarcom or Customer site

Before attending this course you should have a working knowledge of data networking and telecommunications. A solid understanding of TDM technologies such as PDH and SDH, signaling protocols (V5.x), the TCP/IP protocol and IP addressing is also required.

Training Material:

English

Language:

English or Spanish

Who Should Attend? Target audience for this course includes field and system engineers, network administrators, and technicians responsible for installing, configuring, and/or managing an iAN8K B1000 MSAP system.

* Verify for available releases with a Training solutions representative.

Course Content: System Overview Hardware Introduction Installation and Setup

Netman 4000 application PDH Transport SDH Transport

POTS/ISDN Services IPDSLAM Services VoIP Hardware and Application

21

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

I P T V B R O A D B A N D

N G N

iAN8K B1000 MSAP Maintenance and Troubleshooting YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify general troubleshooting practices related to the iAN-8000/iAN8K equipment Identify what kind of information and operations are useful when troubleshooting iAN-8000/iAN8K equipment Identify the different ways of transferring files to the different boards in the iAN8000/iAN8K equipment Identify the different configurations related to a VoIP and ADSL services in the iAN-8000/iAN8K platforms Troubleshoot VoIP and ADSL services Collect useful logs and traces for troubleshooting VoIP and ADSL services Locate MGCP protocol in Softswitch architecture Identify MGCP functions, applications, concepts, and components Analyze an MGCP trace for a successful call

Who Should Attend? Target audience for this course includes field and system engineers, network administrators, and technicians responsible for installing, configuring, and/or managing an iAN8K B1000 MSAP system.

Course Prerequisites: Working knowledge of data networking and telecommunications, a solid understanding of TDM technologies such as PDH and SDH, and signaling protocols (V5.x), a basic understanding of the TCP/IP protocol and IP addressing, and the iAN8K B1000 MSAP Installation and Configuration Course.

How to maintain and troubleshoot various hardware components and services of the UTStarcom iAN8K B1000 MultiService Access Platform using the appropriate Tools and software

COURSE DETAILS Duration:

5 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

50%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

Course Content: MGCP Signaling Analysis Troubleshooting Intro VoIP Troubleshooting

ADSL Troubleshooting Hardware Troubleshooting Guidelines Maintenance Practices

22

ONLINE: www.utstar.com/Training |

[email protected]

iAN8K B1000 IPDSLAM Overview YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Describe the iAN8K B1000 IPDSLAM system Describe technologies used in and applications provided by the iAN8K B1000 IPDSLAM system Identify the differences between previous iAN-8000 releases and the iAN8K B1000 IPDSLAM release Identify the hardware components, shelf types, and modules that comprise the iAN8K B1000 IPDSLAM platform Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and identify its components Identify features planned for future releases of the iAN8K B1000 IPDSLAM platform.

UTStarcom iAN8K B1000 IPDSLAM system applications, architecture, basic hardware components, and the new features and enhancements planned for the future

COURSE DETAILS

Who Should Attend? Target audience for this course includes all persons interested in learning where and how the iAN8K B1000 IPDSLAM platform fits into a telecomm network, the technologies it supports, and the features planned for future releases.

Course Prerequisites: Before attending this course you should have a general knowledge of data networking and telecommunications, xDSL technologies such as ADSL and SHDSL, ATM technologies, the TCP/IP protocol and IP addressing.

Duration:

4 Hrs.

Class Size (Students):

Min 6, Max 30

Delivery Method:

Web-based

Course Level:

Introductory

Hands-On:

Lecture

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

Course Content: System Description Technologies Applications System Capacities

System Components Shelf Architecture Modules NETMAN 4000 Management System

Data Flows Future Features and Enhancements

23

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

I P T V B R O A D B A N D

N G N

iAN8K B1000 IPDSLAM Installation and Configuration YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify solutions provided and underlying technologies incorporated in the iAN8K B1000 IPDSLAM platform Install the iAN8K B1000 IPDSLAM shelf, associated power requirements, cabling, and common units Perform final configuration steps of the iAN8K B1000 IPDSLAM chassis for remote management Describe common, interface, and transport modules associated with the iAN8K B1000 IPDSLAM Access and use the UTStarcom NetmanTM 4000 NMS application to manage an iAN8K B1000 IPDSLAM system Initially configure the iAN8K B1000 IPDSLAM chassis node and modules levels for IPDSLAM applications Administer various aspects of an iAN8K B1000 IPDSLAM system

How to install, connect, and initially configure various hardware components of the UTStarcom iAN8K B1000 IPDSLAM System

COURSE DETAILS Duration:

3 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

50%

Course Prerequisites:

Location:

UTStarcom or Customer site

Before attending this course you should have a working knowledge of data networking and telecommunications. A solid understanding of Digital Subscriber Line (DSL) technologies, ATM, the TCP/IP protocol and IP addressing is also required.

Training Material:

English

Language:

English or Spanish

Who Should Attend? Target audience for this course includes field and system engineers, network administrators, and technicians responsible for installing, configuring, and/or managing an iAN8K B1000 IPDSLAM system.

* Verify for available releases with a Training solutions representative.

Course Content: IPDSLAM Overview Technology Overview Hardware Introduction Hardware Setup

CLI Initial Setup Software Download Netman Overview IPDSLAM Initial Configuration

24

ONLINE: www.utstar.com/Training |

[email protected]

I P T V

GEPON

B R O A D B A N D

N G N

25

ONLINE: www.utstar.com/Training |

[email protected]

I GEPON P T Table of Contents: V GEPON OVERVIEW................................................................................................................ 27 GEPON INSTALLATION AND CONFIGURATION................................................................. 28

B R O A D B A N D

N G N

26

ONLINE: www.utstar.com/Training |

[email protected]

GEPON Overview YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Differentiate Passive Optical Network (PON) technologies Describe the UTStarcom GEPON: o Product family o Modules and their capabilities and features o Service applications Identify management functions provided by the GEPON management system NETMANTM 4000 OMC-D application Identify features planned for future releases of the GEPON product family

Who Should Attend?

COURSE DETAILS

Target audience for this course includes all persons interested in learning where and how the GEPON platform fits into a telecomm network, its supporting technologies, and the features planned for future releases.

Course Prerequisites: Before attending this course you should have a general knowledge of data networking and telecommunications, optical networks, xDSL technologies such as ADSL, ATM technologies, the TCP/IP protocol and IP addressing.

Duration:

3 Hrs.

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led (Web available)

Course Level:

Introductory

Hands-On:

Lecture

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: PON Technology Fundamentals GEPON Implementation

The fundamentals of GEPON technology and the different options, capabilities, and applications provided by the UTStarcom GEPON product family

GEPON Product Introduction GEPON Product Applications GEPON Roadmap

27

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

GEPON Installation and Configuration

I P T V B R O A D B A N D

N G N

YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Differentiate Passive Optical Network (PON) technologies Interconnect GEPON components Describe the UTStarcom GEPON modules, their capabilities and features Complete GEPON basic system configurations Configure UTStarcom GEPON service applications Identify NetmanTM 4000 OMC-D application as GEPON’s Management System Configure the GEPON hardware to communicate with Netman 4000 OMC-D application

Who Should Attend?

Course Prerequisites: Before attending this course you should have a working knowledge of data networking with a solid understanding of the TCP/IP protocol and IP addressing concepts. Some knowledge of Fiber Optic cabling would be useful.

PON Technology Fundamentals GEPON Hardware and Installation Initial Configuration

How to provision services with the BBS 1000(+) functioning as an L2 (level 2) switch How to enable L3 (level 3) switching capabilities to the BBS 1000(+)

COURSE DETAILS

Target audience for this course includes field and system engineers, network administrators, and other technical professionals responsible for installing, configuring, and managing the GEPON family of products.

Course Content:

How to install and configure the BBS 1000(+) using the CLI topology

Duration:

2 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

60%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Service Provisioning SNMP, RSTP and DHCP Configurations Basic Maintenance

28

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

29

ONLINE: www.utstar.com/Training |

[email protected]

NetRing® System

I P Table of Contents: T V NETRING SYSTEM OVERVIEW ........................................................................................... 31 ®

NETRING® SYSTEM INSTALLATION AND CONFIGURATION ............................................ 32

B R O A D B A N D

N G N

30

ONLINE: www.utstar.com/Training |

[email protected]

NetRing® System Overview YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify members of the NetRing MSTP (Multi-service Transport Platform) product family Identify main applications of NetRing products in the Transport network Identify key features and capabilities of NetRing MSTP product family Identify key concepts related to the Ethernet transport capabilities of the NetRing MSTP Identify the NetmanTM 6000 OMC-O application as its Network Management System

About basic hardware components, applications, key features, and capabilities of NetRing Multi-Service Transport Platform

Who Should Attend? Target audience for this course includes all persons interested in learning where and how the NetRing platform fits into a telecomm network.

Course Prerequisites: Some knowledge of SONET and SDH concepts along with Fiber Optic cabling, a basic understanding of the TCP/IP protocol and IP addressing concepts

Course Content: NetRing System MSTP NetRing Product Family SDH Chipsets

NetRing System Applications NetRing System Capabilities Ethernet Capabilities OMC-O Introduction

COURSE DETAILS Duration:

3 Hrs.

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led (Web available)

Course Level:

Introductory

Hands-On:

Lecture

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

31

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

NetRing® System Installation and Configuration

I P T V B R O A D B A N D

N G N

YOU WILL LEARN

Course Objectives: Upon successful completion of this course you will be able to: Identify technologies, major components, functions, and protocols of the NetRing platform Identify the different applications and solutions offered by the NetRing product family Review installation procedures for NetRing system hardware Complete initial configuration and verify functionality of the installed NetRing system hardware Install the NETMANTM 6000 OMC-O Client and use it to configure the NetRing system equipment

How to install and configure hardware and software for the different members UTStarcom NetRing Multi-service Transport Platform (MSTP) Important concepts about the SDH, Ethernet and TCP/IP, and switching and VLAN technologies as they relate to NetRing system

COURSE DETAILS

Who Should Attend?

Duration:

5 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Prerequisites:

Course Level:

Introductory

Before attending this course you should have a working knowledge of the UNIX® operating system, data networking, telecommunications, and a solid understanding of the TCP/IP protocol and IP addressing concepts. Some knowledge of SONET and SDH concepts along with Fiber Optic cabling is also required.

Hands-On:

50%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

Target audience for this course includes field and system engineers, network administrators, and other technical professionals responsible for installing, configuring, and managing the NetRing family of products.

* Verify for available releases with a Training solutions representative.

Course Content: Platform Overview Technology Overview NetRing 600 System Hardware Overview

NetRing 1000 System Hardware Overview NetRing 2500 System Hardware Overview NetRing 10000 System Hardware Overview

NETMAN 6000 OMC-O Introduction and Installation NetRing Initial Configuration NetRing Operation with OMC-O

32

ONLINE: www.utstar.com/Training |

[email protected]

I P T V

NGN – mSwitch® system

B R O A D B A N D

N G N

33

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

mSwitch® System UTStarcom’s mSwitch system is a unified IP-based softswitch platform, supporting multiple protocols that can enable higher level services and greater functionality across multi-access networks. This platform is capable of simultaneously delivering multiple services over wireless and wireline networks via broadband IP-based packet switching infrastructures. By utilizing the mSwitch core switching platform, service providers can deliver the functionality required for new VoIP services while continuing to enable existing subscribers to access legacy offerings. The platform is also designed to reliably transport data while simultaneously providing signaling, call control and management. The mSwitch switching solution can provide a direct end-user interface for complete IP telephony services including PSTN emulation, Voice over Broadband and others. The mSwitch core platform interoperates with IP media gateways and IADs through standard interfaces such as SIP, Megaco, SIGTRAN, MGCP and H.323. It also communicates with the PSTN via SS7 and PRI interfaces and provides Intelligent Networking (IN) services, unified messaging, and other value-added services.

8250 Personal Communication Management System Today’s consumers require an intuitive and flexible communications management system that can address all of their communication needs. The UTStarcom 8250 Personal Communications Management System allows both wireline and wireless service providers to give their customers full management of all their communications.

UTStarcom Implicity™ IP Messaging Solution N G N

People worldwide find themselves surrounded by an overabundance of messaging technologies. Every day, in addition to completing their business and personal tasks, they must log on to their email system to read those messages, log in to their instant message (IM) system to send and receive messages, and dial in to voicemail systems to collect their phone messages. While traditional messaging systems served people well in the past, today’s work and life realities drive the need for more efficient, intuitive, and less cumbersome messaging. Our Implicity messaging solution addresses that need by delivering all of those communications in one simple, intuitive system. The Implicity solution deploys an IP multimedia subsystem (IMS), enabling an architecture that provides converged, rich revenue-generating services such as voicemail, email, video mail, IM, and conferencing. Its innovative design gives subscribers easy, anytime access to their communications from any device black phone, computer, SIP Phone, softphone, cell phone or smartphone. More than just an enhanced IP-based messaging platform, Implicity is a SIP-based system that provides superior reliability on nonproprietary, industry-standard hardware.

AccessGuard 500™ The AccessGuard™ 500 system is a compact IP transaction accelerator designed to process secure IP-based transactions in excess of one million per hour. The AccessGuard 500 system consolidates various functions including security, routing, protocol handling, management and reporting into one condensed solution, while shortening the transaction time to help reduce the transaction cost. It also reduces network operation costs by using the “less secure” public Internet to provide secure transaction connections.

34

ONLINE: www.utstar.com/Training |

[email protected]

I P T V

NGN Courses mSwitch® Solutions: Class 4 PSTN Emulation solution (C4-PES) Class 5 PSTN Emulation solution (C5-PES)

B R O A D B A N D

Class 5 Voice over Broadband solution - VoBB Continuity™ FMC application server solution – FMC iPAS

N G N

35

ONLINE: www.utstar.com/Training |

[email protected]

Class 4 PSTN Emulation solution (C4-PES)

I P T V B R O A D B A N D

N G N

Core

VoIP Access

Low density PSTN Access

High Density PSTN Access

mSwitch® System to emulate the TDM C4 switch system for mainly telephony traffic routing and management. – mSwitch System – in one or multiple deployment locations – Emulate – to replace and/or to supplement (Greenfield)

36

ONLINE: www.utstar.com/Training |

[email protected]

I P T V

mSwitch® System Class 4 PSTN Emulation solution Learning Path Dual Homing and Geographical Redundancy

Transaction Server mSwitch System Overview ( Web-based )

Hardware Protection Schemes

4 Hrs.

mSwitch System PES-C4 Bootcamp

Local Number Portability

8 Days

Lawful Intercept mSwitch System Overview

mSwitch System Administration and Maintenance

3 Days

5 Days

mBOSS Billing Fundamentals

Intelligent Network

N G N

37

ONLINE: www.utstar.com/Training |

[email protected]

B R O A D B A N D

Class 5 PSTN Emulation solution (C5-PES)

I P T V

Core

B R O A D B A N D

N G N

Distributed PSTN Access

User Access

Combination of mSwitch® System core and MSAN access gateway to emulate the TDM C5 (and/or C4) mSwitch system. – mSwitch system as the core – in one or multiple deployment locations – MSAN as the access gateway – Emulate – to replace and/or to supplement (Greenfield)

38

ONLINE: www.utstar.com/Training |

[email protected]

I P T V

®

Dual Homing and Geographical Redundancy Centrex and iOperator mSwitch System Overview ( Web-based )

Hardware Protection Schemes Local Number Portability

4 Hrs.

mSwitch System PES-C4 Bootcamp

Lawful Intercept

8 Days

mBOSS Billing Fundamentals mSwitch System Overview

mSwitch System Administration and Maintenance

3 Days

Intelligent Network

B R O A D B A N D

5 Days

CSS

N G N

ESS

39

ONLINE: www.utstar.com/Training |

[email protected]

Class 5 Voice over Broadband solution - VoBB

I P T V B R O A D B A N D

N G N

Core

PSTN Access

VoBB Access

Combination of mSwitch® System core and SIP/MGCP device to simulate the traditional TDM C5 and POTS line telephony system. – mSwitch System as the core – in one or multiple deployment locations – SIP or MGCP VoIP device as the access in customer premise

40

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

41

ONLINE: www.utstar.com/Training |

[email protected]

Continuity™ FMC Application Server solution – FMC

I P T V B R O A D B A N D

Fixed / Wireline Network

Continuity FMC Solution HLR /VLR

SS7 SS7

Softswitch

MSC Gateway SG

PSTN/ PSTN/PLMN PLMN

WiFi Hotspot

WiFi/GSM

N G N

Mobile Network

Dual Mode Handset

Inter-Roaming between WiFi domain and mobile network

WiFi/GSM Dual Mode Handset

Continuity Fixed Mobile Convergence (FMC) solution is one of the mSwitch based solutions, with a trademarked name – Continuity™. Continuity FMC allows the end user to receive telephony service in different access networks but under same user profile. – Different access networks • WiFi and GSM mainly in today’s product offering – Single or dual (multiple) phones – Single or dual phone numbers – But always a logically single user profiles

42

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® Continuity™ FMC Application Server solution Learning Path Dual Homing and Geographical Redundancy Centrex and iOperator mSwitch System Overview ( Web-based )

Hardware Protection Schemes Local Number Portability

4 Hrs.

mSwitch System PES-C5/VoBB/FMC/ iPAS Bootcamp

I P T V

FMC

10 Days

Lawful Intercept 4 Days

mBOSS Billing Fundamentals mSwitch System Overview 3 Days

mSwitch System Administration and Maintenance

Intelligent Network

5 Days

CSS

ESS

B R O A D B A N D

N G N

43

ONLINE: www.utstar.com/Training |

[email protected]

iPAS

I P T V B R O A D B A N D

N G N UTStarcom’s iPAS core network provides call control, interconnection to the PSTN, mobility functions, data connectivity, and overall network operations and back end support. The core network of the iPAS solution is differentiated from the PAS™ solution in that the iPAS network interconnects with the existing Public Switched Telephone Network (PSTN) by the Signaling System 7 (SS7) interface, making it an ideal solution for areas where either extra switching capacity or the V5.2 Next Generation Integrated Digital Loop Carrier (NG-IDLC) interface is not available. Using the IP trunking capability, iPAS can operate as an independent network over a unified IP-based infrastructure.

44

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® System iPAS solution Learning Path Dual Homing and Geographical Redundancy Centrex and iOperator Hardware Protection Schemes

mSwitch System Overview ( Web-based )

Local Number Portability

4 Hrs.

mSwitch System PES-C5/VoBB/FMC/ iPAS Bootcamp

I P T V

PHS Application

10 Days

mSwitch System Overview 3 Days

Lawful Intercept

3 Days

mSwitch System Administration and Maintenance

mBOSS Billing Fundamentals

Intelligent Network

5 Days

CSS

B R O A D B A N D

ESS

N G N

45

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® System Courses I P Table of Contents: T V MSWITCH® SYSTEM OVERVIEW (WEB-BASED)................................................................ 47

MSWITCH® SYSTEM OVERVIEW ......................................................................................... 48 MSWITCH® SYSTEM PES-C4 BOOTCAMP.......................................................................... 49

B R O A D B A N D

MSWITCH® SYSTEM PES-C5/VOBB/FMC/IPAS BOOTCAMP ............................................ 51 MSWITCH® SYSTEM ADMINISTRATION AND MAINTENANCE ......................................... 53 MSWITCH® SYSTEM MODULES........................................................................................... 55 Module: mBOSS billing fundamentals ................................................................................. 55 Module: dual homing and geographical redundancy ......................................................... 56 Module: hardware protection schemes ............................................................................... 57 Module: local number portability.......................................................................................... 57 Module: lawful intercept solution ......................................................................................... 58 Module: intelligent network................................................................................................... 58 Module: CENTREX and iOperator......................................................................................... 59 Module: ESS ........................................................................................................................... 59 Module: CSS........................................................................................................................... 60

N G N

Module: PHS application ....................................................................................................... 60 Module: FMC .......................................................................................................................... 61

46

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® System Overview (Web-based) YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify major features, advantages, and applications provided by the mSwitch platform Identify mSwitch System components, their functions, and how they interact with other UTStarcom and vendor equipment Identify protocols used in mSwitch System operation

This is an introductory course intended to provide you with a basic but meaningful understanding of the UTStarcom mSwitch platform, and its applications and role in a telecommunications network

COURSE DETAILS Who Should Attend? Target audience for this course includes field engineers, administrators, technicians, and managers who have specific duties involving mSwitch System equipment, and/or individuals who simply have a general interest in this UTStarcom product.

Course Prerequisites: Before attending this course you should have basic work experience/understanding of telecommunications voice and/or data networks. A fundamental understanding of the protocols used for signaling and voice/data transport over PSTN and VoIP networks would also be very helpful.

Duration:

4 Hrs.

Class Size:

Min 6, Max 30

Delivery Method:

Web-based

Course Level:

Introductory

Hands-On:

Lecture

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

Signaling Concepts General Switch Architecture Softswitch Defined Access Layer Components Control Layer Components OSS Layer Components

Service/Application Layer Components mSwitch Hardware Overview Call Flow Examples

47

ONLINE: www.utstar.com/Training |

[email protected]

B R O A D B A N D

* Verify for available releases with a Training solutions representative.

Course Content: Traditional Telephone Network Components Switching Concepts

I P T V

N G N

mSwitch® System Overview

I P T V B R O A D B A N D

N G N

YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify major features, advantages, and applications provided by the mSwitch platform Identify mSwitch System their functions, and how they interact with other UTStarcom and vendor equipment Identify protocols used in mSwitch operation Identify the SNMS and the mBOSS as the configuration, management, and provisioning tools for an mSwitch platform Identify mSwitch System Hardware, their usage, and basic capabilities Identify the main maintenance task required and the maintenance tools provided by the mSwitch platform

Who Should Attend? Target audience for this course includes field engineers, administrators, technicians, and managers who have specific duties involving mSwitch System equipment, and/or individuals who simply have a general interest in this UTStarcom product.

Course Prerequisites: Before attending this course you should have basic work experience/understanding of telecommunications voice and/or data networks. A fundamental understanding of the protocols used for signaling and voice/data transport over PSTN and VoIP networks would also be very helpful.

This is an introductory course intended to provide you with a basic understanding of the UTStarcom mSwitch platform, and its applications, protocols supported, interaction between components, its hardware, and a configuration and provisioning overview

COURSE DETAILS Duration:

3 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

Lecture/Demo

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

Course Content: Traditional Telephone Network Components Switching/Signaling Concepts General Switch vs. Softswitch Architecture

mSwitch System Layer´s components mSwitch System Hardware Overview SNMS & mBOSS Overview Subscriber Management Introduction

Number Analysis Introduction Call Trace Introduction Dual Homing/GR Overview Maintenance Overview

48

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® System PES-C4 Bootcamp YOU WILL LEARN How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, and subscribers Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well as initial configuration of the mSwitch equipment How the mSwitch iUMG, iSG, C-SG, and an iCS-P systems provided connectivity and how to configure them for the most used implementations How to configure and control multiple trunking gateways as part of a PES-C4 solution How to configure Signaling Links and Number Analysis rules in the Call Server for interacting with other external devices and pass calls successfully through the mSwitch platform How CDRs are generated and collected in the mSwitch Platform

Course Objectives: Identify major features, advantages, and applications provided by the mSwitch System platform Identify mSwitch System components, their functions, and how they interact with other UTStarcom and vendor equipment Identify protocols used in mSwitch operation Identify the main types of chassis and modules used in mSwitch System solutions, including their features, installation, positioning, and applications Determine requirements and install mSwitch System cabling Execute initial configuration of the mSwitch equipment, regardless of the type of network element Configure basic parameters in the NMS for the network elements being installed Configure general parameters for iUMG, iSG, C-SG and iCS-P setup, as well as physical interfaces configuration Enable exchange of voice calls through the mSwitch platform Identify interfaces and interactions of the iCS-P with the different network elements used within the mSwitch solution Identify applications for different functional modules available for an iCS-P Configure iCS-P for initial operation as a local office, and for data connection with other telephony network elements Configure iCS-P for call routing and number processing purposes Perform status and control operations on the iCS-P using the NMS Identify how CDRs are generated and collected in the mSwitch System platform

COURSE DETAILS Duration:

8 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

40%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

Continue on next page . . .

49

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

I P T V

mSwitch® System PES-C4 Bootcamp (continued) Who Should Attend? Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnel responsible for installing and performing initial setup and/or configuration of mSwitch elements, as well as responsible for mSwitch maintenance and fault correction.

Course Prerequisites:

B R O A D B A N D

N G N

Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of PSTN switches, signaling protocols (SS7), the TCP/IP protocol and IP addressing is highly recommended. You should also have a solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with the mSwitch platform is desirable.

Course Content: General mSwitch Platform Overview mSwitch System Hardware (Chassis, Modules, Cabling) NE Initial Configuration iUMG Overview and Basic Configuration iCS-P Overview and Basic Configuration C-SG Overview and Basic Configuration iSG Overview and Basic Configuration iMS and Announcement Management Protocols Configuration Call Trace Tool Number Analysis Number Processing CDR Management

50

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp YOU WILL LEARN How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, and subscribers Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well as initial configuration of the mSwitch equipment How the mSwitch iUMG, ISG, C-SG, and an iCS-P systems provide connectivity and how to configure them for the most used implementations How to provision various subscribers (IP Terminal, IAD Terminal, iAN8K Subscriber) on the mSwitch platform, and identify important concepts related to Staff Administration, Subscriber Management and Administration, Number Planning, and Monitoring What types of Access Devices, other than PHS, can operate with the mSwitch to provide Class 5 (end office) service, and how to configure relevant mSwitch parameters to enable such services How a Transaction Server (TS) is used within the mSwitch platform, functions performed by its components, and how to configure those components to assess functionality How CDRs are generated and collected in the mSwitch platform

Course Objectives:

COURSE DETAILS

Identify major features, advantages, and applications provided by the mSwitch platform Identify mSwitch System components, their functions, and how they interact with other UTStarcom and vendor equipment Identify protocols used in mSwitch operation Identify the main types of chassis and modules used in mSwitch solutions, including their features, installation, positioning, and applications Determine requirements and install mSwitch System cabling Execute initial configuration of the mSwitch System equipment, regardless of the type of network element Configure basic parameters in the NMS for the network elements being installed Configure general parameters for iUMG, ISG, C-SG, and iCS-P setup as well as physical interfaces’ configuration for interconnection to different access devices (iAN8K, PBX, etc) Configure V5.2 interfaces to connect legacy PBXs to an mSwitch iUMG Enable exchange of voice calls among the different services indicated above Identify interfaces and interactions of the iCS-P with the different network elements used within the mSwitch solution Identify applications for different functional modules available for an iCS-P Configure iCS-P for initial operation as a local office and for data connection with other telephony network elements

Duration:

10 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

40%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

Continue on next page . . .

51

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

I P T V B R O A D B A N D

N G N

mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp (continued) Course Objectives (continued) Configure iCS-P for call routing and number processing purposes Perform status and control operations on the iCS-P using the NMS Describe and create a numbering plan Describe the role of Subscriber Provisioning in the mBOSS Create and configure various subscribers as well as query and monitor some subscriber statistics Use the iAN8K node as an Access Gateway to enable service provisioning via FXS interfaces Install iAD and ATA devices and connect them to the mSwitch iCS-P System for service delivery via analog telephones Configure registration of SIP devices to the iCS-P Identify where the Transaction Server (TS) fits and how it functions within mSwitch platform, and identify features and related signaling Identify How CDRs are generated and collected in the mSwitch platform

Who Should Attend? Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnel responsible for installing and performing initial setup of mSwitch elements and/or configuring and provisioning services to end users, as well as responsible for mSwitch maintenance and fault correction.

Course Prerequisites: Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of PSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have a solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with the mSwitch platform is desirable.

Course Content: General mSwitch Platform Overview mSwitch Hardware (Chassis, Modules, Cabling) NE Initial Configuration iUMG Overview and Basic Configuration iCS-P Overview and Basic Configuration C-SG Overview and Basic Configuration iSG Overview and Basic Configuration iMS and Announcement Management

Protocols Configuration Call Trace Tool Number Analysis Number Processing mBOSS Overview mBOSS Subscriber Operations (Staff Administration, Number Planning, Subscriber Management) Transaction Server Fundamentals and Configuration CDR Management

52

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® System Administration and Maintenance YOU WILL LEARN How to use the Fault Management Tools for monitoring the Network status How to identify associated alarms to specific failures and find the root cause How to manage the Performance Management tool How performance statistics are collected and stored How to create customized performance statistics reports How to analyze some of the most relevant performance statistics Identify the different types of servers required in an mSwitch implementation as well as their related databases and operating systems Basic concepts on the Oracle database as well as its operation and maintenance procedures Identify NMS, mBOSS and Transaction Server processes, their operation and maintenance procedures Identify the different types of logs that could be found in the mSwitch platform for their analysis Identify the most important SNMS logs to have present when troubleshooting SNMS related problems Identify the most important TS logs to have present when troubleshooting TS related problems Identify the logs generated by the mBOSS platform and its applications Identify the location and general usage of the logs generated by the mBOSS Tools Identify the recommended log analysis process for the mSwitch platform How to perform Database and NE Backups and Restore How to verify Hardware and Servers status How to verify and operate Hardware and Servers Redundancies How to perform general database routine maintenance procedures Identify the information required for dimensioning correctly an mSwitch platform Identify the process and logic behind the number of boards and NEs required when dimensioning an mSwitch platform Be able to calculate the number of boards, circuits, and trunks required for dimensioning an mSwitch platform based on the initial information provided

COURSE DETAILS

Course Objectives: Operate effectively the Fault management and Performance management tools provided by the NMS Identify the most important Performance Statistics in the mSwitch Platform and generate their reports for their analysis Operate and administrate with confidence the multiple servers required in an mSwitch Implementation Locate and identify the most useful logs in the servers of an mSwitch System implementation Execute successfully maintenance procedures on mSwitch System hardware and servers Identify the required data for dimensioning an mSwitch network, as well as the required calculus for coming up with the number of Network Elements and/or boards

Duration:

5 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

40%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

* Verify for available releases with a Training solutions representative.

Continue on next page . . .

53

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

mSwitch® System Administration and Maintenance (continued)

I P T V B R O A D B A N D

N G N

Who Should Attend? Target audience for this course includes maintenance, NOC, and technical support personnel responsible for mSwitch System maintenance and fault correction, as wells as engineering personnel in charge of the dimensioning and planning of the network.

Course Prerequisites: Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding of PSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have a solid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity with the mSwitch platform is desirable. BootCamp is a prerequisite to attend this course.

Course Content: Fault Management Tool Basic Alarm Analysis Performance Management Tool Performance Statistics Collection Understanding Performance Statistics Servers Overview DB Server Operation and Maintenance NMS Server Operation and Maintenance mBOSS Server Operation and Maintenance Transaction Server Operation and Maintenance Log Files Introduction NMS/TS/mBOSS Logs Hardware Configuration Backup and Restore Hardware Redundancy Operations and Status Monitoring Server Redundancy Operations and Status monitoring Database Maintenance Procedures System Dimensioning

54

ONLINE: www.utstar.com/Training |

[email protected]

mSwitch® System Modules MODULE DETAILS

Module: mBOSS Billing Fundamentals Students will learn Upon successful completion of this course you will be able to: Identify the mBOSS as a Subscriber and Billing management Platform, as well as its key functions, functional modules, and subsystems Locate the mBOSS Platform inside an mSwitch network, and identify its relationship with other Network Elements Differentiate basic concepts related to the billing operations Identify the required components and steps in a complete billing process Differentiate important concepts related to the basic billing Configuration Execute a basic mBOSS Initial Configuration such that it is ready for more advanced Billing provisioning steps Identify the concept of CDR and its basic internal structure Identify the iCS-P configurations related to CDRs generation and its internal capacity Identify main features and basic operation of PSC and AC Describe the CDR’s pricing process and the information required for that purpose Execute the Price Plan Advanced configuration (Discounts, Price Plan Details, limited Flat Rate) Identify the CDRs’ locations in the PSC and AC, as well as the existing CDR related OSS Tools Identify the Accounting process and its functions as part of the OBS capabilities Identify and execute the processes required for performing the Regular Accounting steps Identify the tables and information in DB involved in the Regular Accounting processes Identify the concept of Gift and Gift package for being used in the Bonus and Promotion policies Configure Bonus Policies and apply them to different kinds of Service Plans Configure different kinds of Promotions, identify their differences and apply for them through the mBOSS GUI Describe the operation of the OSS Tools related to pay delay monitoring Configure rules for automated actions from the OSS Tools

Duration:

5 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Advanced

Hands-On:

50%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

I P T V B R O A D B A N D

Course Content: mBOSS Overview o mBOSS Introduction o mBOSS Features o mBOSS and the mSwitch Platform o mBOSS Subsystems o mBOSS Server’s Modules Billing Process Overview o Basic Concepts o Billing Process Introduction o Billing Flow Examples Initial BPM Configuration o Basic Concepts o Initial Billing Configuration o Basic Billing Configuration CDR Pricing o CDR Introduction o CDR Generation o iCS-P CDR Configuration o PSC-Prepaid Service Center o AC-Accounting Center o Pricing o Price Plan Advanced Configuration o CDR Management o CDR Related OSS Tools

Accounting o Accounting Introduction o Usage Summary o Charge o Invoice o Write Off o Accounting Summary Bonus and Promotions o Introduction o Bonus Policies o Promotions o Time/Zone Discount o Time/Usage Discount o Callee Discount o Limited Flat Rate o Gift Package o Multi-service Bundle Subscriber Status Management o Deposit Monitor o Balance Notify

N G N

55

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

Module: Dual Homing and Geographical Redundancy Students will learn Upon successful completion of this course you will be able to: Identify how load sharing protection (Dual Homing) is implemented in the mSwitch platform Identify existing Dual Homing applications inside the mSwitch Platform, their benefits and requirements Identify the main concepts related to an iCS-P C5 and C4 Dual Homing scenario Identify the Network Elements involved in an iCS-P C4 and C5 Dual Homing configuration and their interactions in a switchover Configure the different elements and parameters related to a C4 and C5 Dual Homing scenario Identify GR mechanisms in the TS elements Configure VIP related parameters in an SLR and iCS-P Identify the possible TS GR scenarios available in the mSwitch platform Identify the possible iCS-P Dual Homing statuses, how iCS-P enters into each status, and how it operates while in each status Identify and navigate available Dual Homing status windows in the SNMS Identify and use the Dual Homing control commands available through the SNMS interface

MODULE DETAILS Duration:

1 Day

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

30%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

Content DH Introduction o Dual Homing Introduction o C4/C5 Dual Homing Solution o iCS-P and TS Dual Homing Solution o mBOSS and SNMS Dual Homing Solution C5 Dual Homing o iCS-P C5 Dual Homing Introduction o C5 Dual Homing Configuration C4 Dual Homing o iCS-P C4 Dual Homing Introduction o C4 Dual Homing Configuration TS Dual Homing o TS GR Introduction o VIP Protection o VIP Configuration o VIP Cache synchronization o TS GR Scenarios o DH Status and Operation

56

ONLINE: www.utstar.com/Training |

[email protected]

Module: Hardware Protection Schemes Students will learn Identify the different types of board protection existing in the mSwitch platform Identify how the different types of board protection types are applied Configure the three main board protection schemes in mSwitch CPU 1+1 Dynamic Protection Protection for SDH/OC3 RTM Boards Platform Inherent Protections Identify the need for chassis high availability (HA) compared to other kind of protections Identify the hardware (HW) requirements for setting up a Chassis HA protection Configure Chassis HA protection in an mSwitch network element (NE)

Content Boards Protection o Board Protection in mSwitch Systems o CPU 1+1 Dynamic Protection o SDH Protection in mSwitch Systems o SDH Configuration in SNMS o 1+1 Fixed Protection o N+1 Fixed Protection o Platform Inherent Protections Chassis HA o mSwitch Chassis HA Introduction o Architecture o IP Addresses o Configuration o Status and Control

MODULE DETAILS Duration:

1 Day

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

40%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

I P T V B R O A D B A N D

Module: Local Number Portability

MODULE DETAILS

Students will learn Identify Non-IN Local Number Portability concept and its application in an mSwitch network How to configure the possible Non-IN LNP scenarios in the mSwitch Platform Analyze the Non-IN LNP call flows to/from the PSTN Identify Local Number Portability as an IN service provided by the Feature Server and the SLR subsystems in an mSwitch implementation How to configure and provision IN LNP in the mSwitch platform Analyze IN LNP call flows using our IN service

Duration:

1 Day

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

30%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

Content Non-IN LNP Overview Unified CFU Prefix Solution Unified CFU Number Solution mSwitch to non-Ported-out Prefix Calls IN LNP Overview IN LNP Configuration IN LNP Flows

57

ONLINE: www.utstar.com/Training |

[email protected]

N G N

Module: Lawful Intercept Solution

I P T V B R O A D B A N D

N G N

MODULE DETAILS

Students will learn Identify the Lawful Intercept Application, its components and interaction with other mSwitch sub-systems How to install and configure the Lawful Intercept components How to operate and maintain the Lawful Intercept application

Content Lawful Intercept Overview o Lawful Intercept Introduction o Lawful Intercept Architecture o Lawful Intercept Components o Lawful Intercept Call Flows Lawful Intercept Admin Server/Event Server, Installation, and Configuration Lawful Intercept Gateway, Hardware Components, and Configuration Lawful Intercept Provisioning and Monitoring Operations Lawful Intercept Maintenance

Module: Intelligent Network

Duration:

1 Day.

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

30%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

MODULE DETAILS

Students will learn Identify the iCS-P as an SFP in an Intelligent Network environment Configure the iCS-P’s CPA (Common protocol Adapter) and IN triggers for enabling INAP/CAP with external SCP devices (through CPS2100) Identify the CPS2100 as the Intelligent Network Stack builder device for mSwitch elements Configure the CPS2100 for enabling the communication with external SS7 IN devices Identify the FS+SE/TSFS+CPS2200 as the SCP solution inside the mSwitch platform Configure FS and SE for interworking with external SS7 IN devices Identify the CPS2200 as the server based Common Protocol Stack Builder for mSwitch subsystems Configure CPS2200 for enabling the communication with external SS7 IN devices Identify some of the Services provided by the mSwitch SCP solution (FS+SE, TSFS+CPS2200) and their call flows

Duration:

2 days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

40%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

Content Intelligent Network Introduction CPS2100 Hardware and Configuration iCS-P IN related configuration FS/TSFS Configuration and Implementation SE Overview and Configuration CPS2200 Overview and Configuration IN Services in FS/TSFS IN Call Flows in mSwitch

58

ONLINE: www.utstar.com/Training |

[email protected]

Module: CENTREX and iOperator

MODULE DETAILS

Students will learn Identify important concepts related to Centrex Configure mSwitch parameters for Centrex Configure Subscriber parameters for Centrex Describe the role of iOperator2000 and NbrEditor Identify network elements used to implement iOperator Identify the functions of iOperator2000 and NbrEditor Identify important requirements associated with initial configuration of iOperator and the NbrEditor Identify important concepts and requirements associated with iOperator2000 functions, maintenance, troubleshooting Identify how Centrex can be configured through the ESS interface

Content Centrex Concepts mSwitch Parameter Configuration for Centrex Subscriber Parameter Configuration for Centrex iOperator2000 o Overview o Access o Functions Number Editor o Overview o Access o Functions Maintenance and Troubleshooting iOperator2000

Module: ESS

Duration:

1 Day

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

40%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

MODULE DETAILS

Students will learn Describe ESS and its functions Identify the elements that comprise the ESS architecture and how they are used to provide services to end users Describe the ESS Manager tool and its functions and configuration Describe the ESS Portal and its functions and configuration

Content ESS Introduction ESS Architecture ESS Manager Operation o Enterprise Configuration o Resources assignment o Centrex Configuration o Conferencing Configuration ESS Portal Operation o Employee Management o Meeting Room Management o Centrex Configuration o Conferencing Configuration

Duration:

4 Hrs.

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

30%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

59

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

Module: CSS

I P T V B R O A D B A N D

MODULE DETAILS

Students will learn Describe CSS and its functions Identify the elements that comprise the CSS architecture and how they are used to provide services to end users Describe the CSS Admin tool and its functions and configuration Describe the CSS Customer Portal and its functions and configuration

Content CSS Introduction o CSS Introduction o CSS Architecture CSS Administration o CSS Admin Tool Introduction o CSS Administration Tool CSS Admin User Administration News Management Vote Management Message Management Logo Management Function Customization Dispatch Configuration (Server Configuration) CSS Operation o Introduction o Main Window o Self Service Menu Service Query Menu Service Order Menu Deposit Card Menu User Profile Menu

Module: PHS Application PHS hardware and its installation requirements How to configure PHS equipment mSwitch configuration for PHS application PHS Handset programming and subscriber provisioning Basic PHS application troubleshooting and monitoring

Content PHS Application Overview CSC Hardware CS Hardware Netman® 2020/SNMS/mBOSS Introduction CSC Configuration CS Configuration mSwitch PHS Configuration PHS Phones & Subscriber Management PHS Service Monitoring & Troubleshooting

4 Hrs.

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

30%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

MODULE DETAILS

Students will learn

N G N

Duration:

Duration:

3 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

50%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

60

ONLINE: www.utstar.com/Training |

[email protected]

Module: FMC

MODULE DETAILS

Students will learn Upon successful completion of this course you will be able to: Identify FMC components Identify the way FMC and GSM network components interact Configure FMC Components Do FMC Services Provisioning Identify call flows

Duration:

4 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Advanced

Hands-On:

40%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English or Spanish

Content GSM Overview o GSM Architecture o Mobile Signaling Overview FMC Overview o Introduction o FMC Solutions o Architecture and Components Call Flow examples FMC Subsystems configuration o HLRA/VLRA/SAU o FS/SE o iCS-P and SRL FMC Services Provisioning o Dual Attachment Call Flow

I P T V B R O A D B A N D

N G N

61

ONLINE: www.utstar.com/Training |

[email protected]

I P T V

8250 PCMS

B R O A D B A N D

N G N

62

ONLINE: www.utstar.com/Training |

[email protected]

8250 Personal Communications Management System Courses Table of Contents:

I P T V

8250 PCMS OVERVIEW ......................................................................................................... 64 8250 PCMS ADMINISTRATION.............................................................................................. 65 8250 PCMS SYSTEM MAINTENANCE, DIAGNOSTICS, AND DISASTER RECOVERY ...... 66

B R O A D B A N D

N G N

63

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

8250 PCMS Overview YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify main features and applications of the 8250 PCMS system Identify the core components of an 8250 PCMS solution, their functions and relationship Identify protocols used and flows in the 8250 PCMS system between its components

Who Should Attend? Target audience for this course includes field and system engineers, administrators, and provisionary personnel responsible for supporting and/or selling the 8250 PCMS Solution.

Course Prerequisites: General telecom technology knowledge and intermediate networking knowledge

Course Content:

N G N

This is an introductory course intended to provide you with a basic but meaningful understanding of the UTStarcom 8250 PCMS Solution

Technology Overview o Messaging, SIP System Overview o 8250 PCMS components and their functions (MMU & MSU) Network Interfaces and Interoperability Redundancy Platform and user features Call flows

COURSE DETAILS Duration:

4 Hrs.

Class Size (Students):

Min 6, Max 30

Delivery Method:

Web-based

Course Level:

Introductory

Hands-On:

Lecture

Location:

Web-based

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

64

ONLINE: www.utstar.com/Training |

[email protected]

8250 PCMS Administration Course Objectives:

YOU WILL LEARN

Upon successful completion of this course you will be able to: Identify PCMS benefits, architecture, configurations, applications, and features Identify hardware/software installation and system test requirements, install standalone application, and login/create a new administrator profile Set class-of-service (COS) parameters and permissions to meet specified requirements; create a subscriber profile and setup a mailbox for the user with a telephone user interface (TUI); use the TUI to add a PSTN phone entry to subscribers address book Configure parameters such as company, division, send user groups (SUGs), auto attendant (AA), and message on demand (MOD) features, pager template, time zones, distribution lists, VPIM (Voice Protocol for Internet Mail), and SMDI (Simple Message Delivery Interface) to meet specified requirements Generate, verify, and interpret subscriber and administrator reports; alter report generation schedules; and use system configuration buttons to add and/or change system parameter settings, or gather information as prescribed Access and interpret system status information used to perform limited troubleshooting

How to implement, configure, and administratively troubleshoot the UTStarcom PCMS system voice, fax, and email messaging in a Telco/SIP environment

COURSE DETAILS Duration:

5 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

60%

Location:

UTStarcom or Customer site

Course Prerequisites:

Training Material:

English

Before attending this course, students should be familiar with common features and functions of personal communication or unified communications systems. General knowledge of the desktop operating system and UNIX® command lines is also helpful.

Language:

English

Who Should Attend? Target audience for this course includes field and system engineers, administrators and provisionary personnel responsible for supporting and/or selling unified messaging systems such as the 8250 PCMS.

* Verify for available releases with a Training solutions representative.

Course Content: System Overview System Setup Class of Service Configuration

Company and SUG Conf. Auto Attendant and Message on Demand Configuration Mailbox Configuration Configuring Other System Options Reports and System Status

65

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

8250 PCMS System Maintenance, Diagnostics, and Disaster Recovery

I P T V B R O A D B A N D

YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Identify and install hardware used to build an 8250 PCMS environment Wire and interconnect 8250 PCMS system components and install and configure MMU and MSU applications Identify and manage key system and application files within the UNIX® file system Deploy and utilize diagnostic and troubleshooting tools to analyze the overall health and functionality of the 8250 PCMS Identify and analyze various log files as part of the troubleshooting and optimization process Deploy and utilize system monitoring tools provided by UTStarcom Identify best practices and guidelines for planning, managing, and performing 8250 PCMS disaster recovery procedures Perform a database backup and recovery of the 8250 PCMS message stores and specific configuration files

Who Should Attend? Target audience for this course includes field and system engineers, network administrators, and the technicians and managers responsible for installing, configuring, and managing the 8250 PCMS platform.

Course Prerequisites:

N G N

Before attending this course you should have successfully completed the UTStarcom 8250 PCMS Administration course. A general knowledge of the UNIX® operating system and TCP/IP networking concepts is also required.

How to install, connect, and maintain hardware components of the 8250 PCMS platform How to diagnose and troubleshoot various alarm conditions within the 8250 PCMS hardware and software Guidelines for planning, managing, and performing 8250 PCMS disaster recovery procedures

COURSE DETAILS Duration:

4 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

60%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: Hardware Identification and Installation MMU Software Installation and Initial Configuration MSU Software Installation and Initial Configuration UNIX File System Management

Diagnostic Troubleshooting Tools System Monitoring Disaster Recovery Wiring and Interconnectivity

66

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

67

ONLINE: www.utstar.com/Training |

[email protected]

I Implicity™ IP Messaging Solution Courses P Table of Contents: T V IMPLICITY™ IP MESSAGING SOLUTION OVERVIEW (WEB BASED) ............................... 69 IMPLICITY™ IP MESSAGING SOLUTION OPERATIONS & MAINTENANCE ..................... 70

B R O A D B A N D

IMPLICITY™ IP MESSAGING SOLUTION PROVISIONING.................................................. 71

Implicity Overview (Web-based) 4 Hrs.

Implicity Operation and Maintenance 3 Days

Implicity Provisioning 5 Days

N G N

68

ONLINE: www.utstar.com/Training |

[email protected]

Implicity™ IP Messaging Solution Overview (web based) YOU WILL LEARN

Course Objectives: Upon successful completion of this course you will be able to: Identify main features and applications of the Implicity system Identify the core components of an Implicity solution, their functions and relationship Identify protocols used and flows in the Implicity system between its components Identify local and geographical redundancy options utilizing VERITAS

This is an introductory course intended to provide you with a basic but meaningful understanding of the UTStarcom Implicity Solution

Who Should Attend? Target audience for this course includes field and system engineers, administrators, and provisionary personnel responsible for supporting and/or selling the IP messaging solution such as Implicity.

Course Prerequisites: General telecom technology knowledge, an intermediate networking knowledge and a basic telephone networks technology knowledge is desired

COURSE DETAILS Duration:

4 Hrs.

Class Size:

Min 6, Max 30

Delivery Method:

Web-based

Course Level:

Introductory

Hands-On:

Lecture

Location:

Web-based

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: Concepts related to messaging, SIP, and Veritas as they apply to Implicity 8.0 applications

Implicity 8.0 components and their functions CDR Server Media Server Unit (MSU) Directory Server (LDAP) Messaging Server (IMAP) IMAP Proxy Server (MMP) Notification Server Codec Conversion Server (CCS)

Network Interfaces and Interoperability Site and geographic redundancy Platform and user features Call flows

69

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

Implicity™ IP Messaging Solution Operations & Maintenance

I P T V B R O A D B A N D

N G N

YOU WILL LEARN Course Objectives: Upon successful completion of this course you will be able to: Maintain the Implicity Solution Manage & Monitor Services & Operations of each Implicity Element Manage Fail-over mechanisms deployed with Implicity Indentify Procedures for Backup of Critical Data Complete Log & Alarm Maintenance Troubleshoot Implicity elements and VERITAS

This is an introductory course intended to provide you with the basic knowledge about how to operate and maintain the IP messaging solution (Implicity)

Who Should Attend? Target audience for this course includes field and system engineers, administrators, and provisionary personnel responsible for operating and maintaining the IP messaging solution such as Implicity.

Course Prerequisites: General telecom technology knowledge, an intermediate networking knowledge, a basic telephone networks technology knowledge is desired, UNIX® Experience recommended and Implicity IP messaging solution Overview course

COURSE DETAILS Duration:

4 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Intermediate

Hands-On:

50%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: VERITAS Concepts Clusters Service Groups Resources Console

Operations & Maintenance Services Management Server and Services Operation Fail Over Mechanisms System Monitoring Backup Functions Process Monitor (mon)

System Status Log Maintenance Troubleshooting

70

ONLINE: www.utstar.com/Training |

[email protected]

Implicity™ IP Messaging Solution Provisioning YOU WILL LEARN Course Objectives: Overview of the Implicity Solution Provision System Settings (COS, Companies, Divisions, Roles) Configure Subscriber Mailbox options Create Auto-Attendants Learn the Telephone User Interface (TUI)

How to provision System Settings, create AutoAttendants and Mailboxes as well as the Telephone User Interface (TUI)

Who Should Attend? Target audience for this course includes field and system engineers, administrators, and provisionary personnel responsible for Provisioning activity in the IP messaging solution such as Implicity.

COURSE DETAILS Course Prerequisites: General Telecom Technology knowledge, an intermediate networking knowledge, a basic telephone networks technology knowledge is desired and Implicity IP messaging solution Overview course

Course Content: Technology Overview System Architecture Provisioning Subscriber Options Auto Attendant Telephone User Interface (TUI)

Duration:

4 Days

Class Size (Students):

Min 6, Max 10

Delivery Method:

Instructor-led

Course Level:

Introductory

Hands-On:

50%

Location:

UTStarcom or Customer site

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

71

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

I AccessGuard 500™ System Courses P T Table of Contents: V ACCESSGUARD 500™ SYSTEM OVERVIEW (WEB BASED) ............................................. 73

B R O A D B A N D

N G N

TM

Access Guard 500 System Overview (Web-based) 1 Hr

72

ONLINE: www.utstar.com/Training |

[email protected]

AccessGuard 500™ System Overview (web based) YOU WILL LEARN

Course Objectives:

This is an introductory course intended to provide you with a basic but meaningful understanding of the UTStarcom AccessGuard 500 System

Upon successful completion of this course you will be able to: Describe the benefits of the AccessGuard 500 to our customers. Describe the product features. Describe the management features. Describe the operational functions. Describe the management functions. Provide a hardware description. Identify the system interfaces. Identify and discuss supported transaction protocols.

COURSE DETAILS

Who Should Attend? Target audience for this course includes sales, support, field and systems engineers, as well as administrators responsible for supporting and/or selling the AccessGuard 500 System.

Course Prerequisites: General telecom technology knowledge is desired.

Duration:

1 Hr.

Class Size:

Min 6, Max 30

Delivery Method:

Web-based

Course Level:

Introductory

Hands-On:

Lecture

Location:

Web-based

Training Material:

English

Language:

English

* Verify for available releases with a Training solutions representative.

Course Content: A product description Benefits of the AccessGuard 500 Features of the AccessGuard 500 Operational and Management functions Hardware components, interfaces and supported transaction protocols

For additional information about AccessGuard 500™ courses please contact us at [email protected]

73

ONLINE: www.utstar.com/Training |

[email protected]

I P T V B R O A D B A N D

N G N

Global Locations NORTH AMERICA

CHINA

UTStarcom Inc. Corporate Headquarters

UTStarcom (China) Ltd. 10F, Tower E2, The Towers, Oriental Plaza No. 1 East Chang An Ave., Dong Cheng district, Beijing, China Post code: 100738 Phone: +86 (10) 8520-5588

1275 Harbor Bay Parkway Alameda, CA 94502 USA Phone: +1 (510) 864-8800

UT Personal Communications HQ

UTStarcom Telecom CO., Ltd.

555 Wireless Blvd. Hauppauge, NY 11788 USA Phone: +1 (631) 233-3300

No. 368 Liuhe Road, Hi-Tech Industry Development Zone Binjiang, Hangzhou 310053, PRC Phone: +86 (571) 88862342

UTStarcom Inc. 3800 Golf Road Rolling Meadows, IL 60008 USA Phone: +1 (847) 631-9000

UTStarcom (China), Ltd. R&D Center 3rd Floor Legend Building, High-Tech Industry Park, Nanshan Shenzhen 518057, P.R. China Phone: +86 (755) 2695-2899

UTStarcom Inc. Richmond, BC 4600 Jacombs Road Richmond, BC V6V 3B1 Canada Phone: +1 (604) 276-0055

INDIA UTStarcom Inc.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

805 Signature Towers II, South City I Gurgaon, Haryana 122001, India Phone: +91 124 4166100

UTStarcom France

JAPAN

143 143 bis Avenue de Verdun 92130 Issy les Moulineaux, France Phone: +33 1 7095 1100

UTStarcom Inc. Shiba-Koen Tower 9F/10F2-11-1, Shiba-koen, Minato-ku Tokyo 105-0011, Japan Phone: +81-3-6430-8600

UTStarcom Ireland Ltd. Block 17 Joyce Way Park West Business Park Nangor Road Dublin 12, Ireland Service Phone: +353 (1) 629-7777

ASIA PACIFIC (APAC) UTStarcom Inc.

CARIBBEAN AND LATIN AMERICA (CALA)

18/F Cambridge House Tai Koo Place, 979 King’s Road Island East, Hong Kong Phone: +852 2500-0600

UTStarcom Inc. 1550 Sawgrass Corp. Parkway Ste 100 Sunrise, Florida 33323 USA Phone: (954) 745-3700

UTStarcom Inc, Rolling Meadows, IL 3800 Golf Road Rolling Meadows, IL 60008 Phone: +1 (847) 631-9000

Worldwide Training Locations

UTStarcom Inc, México City Monte Pelvoux #120 Col. Lomas de Chapultepec México City, DF 11000, México Phone: +52 (55) 5201-7600

UTStarcom Inc, Ireland Block 17 Joyce Way Park West Business Park Nangor Road, Dublin 12, Ireland Phone: +353 (1) 629-7777

74

ONLINE: www.utstar.com/Training |

[email protected]

UTStarcom Inc, No. 368 Liuhe Road, Hi-Tech Industry Development Zone Binjiang, Hangzhou 310053, PRC Phone: +86 (571) 88862342

Global Locations Training Locations Please note the information contained herein is intended for informational purposes only. Since products described above may require certain operating conditions and/or the information may contain forward looking statements, this document should not be interpreted to be a commitment on the part of UTStarcom. Also, because UTStarcom must respond to changing market conditions, the specifications are subject to change without notice. UTStarcom makes no warranties, expressed or implied, on the information contained in this document. About UTStarcom, Inc. UTStarcom is a global leader in IP-based, end-to-end networking solutions and international service and support. The company sells its broadband, wireless, and handset solutions to operators in both emerging and established telecommunications markets around the world. UTStarcom enables its customers to rapidly deploy revenue-generating access services using their existing infrastructure, while providing a migration path to cost-efficient, end-to-end IP networks. Founded in 1991 and headquartered in Alameda, California, the company has research and design operations in the United States, China, Korea, and India. UTStarcom is a FORTUNE 1000 company. For more information about UTStarcom, visit the company’s Web site at www.utstar.com . Copyright © 2008 UTStarcom, Inc. All Rights Reserved. UTStarcom, the UStarcom logo and A Better World of Communication, NetRing, mSwitch and RollingStream are registered trademarks of UTStarcom, Inc., and its subsidiaries. All other trademarks are the property of their respective owners.

75

ONLINE: www.utstar.com/Training |

[email protected]

76

ONLINE: www.utstar.com/Training |

[email protected]