Types of Interpreters and Interpreting vs Translation

TYPES OF INTERPRETERS

BILINGUAL ADVOCATES

BILINGUAL FRONTLINE WORKERS

BILINGUAL LIAISON OFFICERS

BILINGUAL PROFESSIONALS

PROFESSIONAL INTERPRETERS

Focus solely on client’s needs

Help clients to claim their rights

BILINGUAL ADVOCATES Employed by independent customer rights organisations

Must be knowledgeable and assertive

Ensure non-English clients have access to information about the service.

Take down necessary information.

BILINGUAL FRONTLINE WORKERS Translate the information

Complete any claim forms in English

BILINGUAL LIAISON OFFICERS

BILINGUAL PROFESSIONALS

• Also known as “link workers” or “outreach workers” • Act on behalf of the public service

• Bilingual qualified professionals (doctors, teachers, etc.) • Some not willing to use their other language in their work

INTERPRETER VS TRANSLATOR