Tscm62 Order Fulfillment

TSCM62 ORDER FULFILLMENT – II PART I OF II

UNIT: 2 OVERVIEW OF THE SHIPPING PROCESS 1. What processes are covered in Logistics Execution process?  The goods receipt process: goods collected from vendor.  The goods issue process: delivery to the customer.  Internal warehouse processes: stock transfer posting  The transportation process: outbound shipments, cost calculations etc. 2. SAP R/3 supports the following functions within shipping processing:  Creation and processing of outbound deliveries  Monitoring of goods availability  Picking of goods with WM system  Packing of goods in delivery  Printing shipping documents  Processing goods issue  Controlling through overviews E.g. Deliveries to be processed etc 3. What is the delivery document structure and what are the key header data? Header level:  Shipping point, Ship-to party, route, document date Item level: 4. What are the various options for delivering orders.  Complete delivery  Partial delivery  Order combination 5. How and where do you store the delivery agreements for a customer?

 Delivery agreements are stored in either customer master record to customer-material info record of Sold-to party using indicators. 6. Delivery status is updated at both header and item level. Yes/No. – Yes.

7. What information does the status indicators provide?  Information about the work progress in the shipping activity. 8. The document flow can be displayed at header and item level for one or all items of a delivery document.

Yes/No. – Yes. 9. the overall processing status of the outbound delivery is in process until the billing document is generated, even if the shipping processing activities such as picking, packing, post goods issue are complete. Yes/No. – Yes. 10. What are the other application areas of delivery apart from sales order.  Outbound delivery,  replenishment delivery,  delivery for subcontract,  returns delivery vendor,  inbound delivery for purchase order,  delivery from projects 11. The outbound delivery in SAP R/3 supports the processing of shipping activities in the warehouse and at the shipping point. Yes/No. – Yes. 12. What is the document that is generated for combining the outbound deliveries?  Shipment document. 13. Can a shipment document have multiple shipping point, ship-to party along a route? Yes/No. – Yes. 14. can we create single shipment document for two different routes? Yes/No. – No.

UNIT: 3 ORGANIZATIONAL UNIT IN SHIPPING 1. The plant plays central role in logistics? Yes/No. – Yes. 2. Stocks are managed at the level of what?

 Storage location 3. What are the organizational units in a warehouse?  Warehouse: a warehouse complex comprising of several storage location.  Storage type: different warehouse areas, which differ from each other with respect to some technical features. E.g. Cold storage, high rack storage  Picking area: below the storage type level, picking area groups together storage bins from picking point of view  Staging area: goods are stored immediately after loading or unloading Door: used for inbound and outbound delivery of goods 4. which organizational unit of a warehouse are stored at outbound delivery header?  Door  Staging area 5. can several storage locations within a plant refer to the same warehouse number. Yes/No. – Yes. 6. The following are true about the shipping point  An independent organizational unit which processes and monitors outbound deliveries and goods issue.  It is determined in the order at item level  A shipping point can process outbound deliveries of several plants, provided plants are located in the same general vicinity.  Several shipping points can be assigned to one plant  A shipping point can also be set as goods receipt point.

UNIT: 4 CONTROLLING DELIVERIES 1. What controls does the delivery document have?  Number range  Output determination  Partner determination  Route determination  Relevant for shipping  Delivery split by warehouse number  Texts  Reference to order 2. What are the standard delivery types in the system?  EL: Inbound delivery  LB: Delivery for subcontract order  LF: Outbound delivery  LO: Delivery w/o order reference  LP: Delivery from projects  LR: Returns delivery  NL: Replenishment delivery 1. What control does the delivery item category has in the document?

 The delivery item category controls how delivery items are handled and processed during the shipping process. 2. How an item category is determined in the delivery document?  For items with order reference using the copying control function and for items without order reference the system takes into account the delivery type and item category group from material master of the item. 5. What shipping relevant customizing is done in sales? Order type:  Delivery type proposal  Requested delivery date proposal  Immediate delivery

Order item category:  Delivery relevance  Schedule line allowed Schedule line category:  Delivery relevance  Movement type allowed

UNIT: 5 GOODS ISSUE PROCESS 1. While determining the shipping point the shipping condition assigned in the sales document type is takes precedence than that of sold-to party. Yes/No. – Yes. 2. can you manually overwrite the route in the order once it is defaulted by the system? Yes/No. – Yes. 3. you can redetermine the route in the delivery. Yes/No. – Yes. based on weight of delivery items, it depends on customization of delivery type. 4. What type of scheduling you can do in outbound delivery for determining the delivery date?  Forward scheduling (depends on customizing of document type.)

5. How the times are calculated in scheduling?  Precise scheduling: displays the scheduling in times based on shipping point-working times.  Daily scheduling: displays the scheduling in days based on the shipping point factory calendar. 6. Pick/pack time and loading time is calculated based on what?  Shipping point working times 7. Transportation lead time and transit time is calculated based on what?  Based on Route 8. What is used to organize outbound deliveries for shipping?  Route schedule 9. Route schedule can also be used as selection criteria for the individual steps in shipping processing.

Yes/No. – Yes. 10. what information does a route schedule has?  A route  Departure date and time

 Ship-to parties  An itinerary

11. A route schedule is assigned to what?  Shipping point , Sales document type or delivery document type.

CREATING AND PROCESSING OUTBOUND DELIVERIES 12. Can you deliver purchase orders or other requests manually?

Yes/No. – No. only collective processing is allowed. 13. Delivery scenarios are used for what?  To model the different business process for deliveries. E.g. sales orders etc 14. what is user roles?  User roles are used to fine-tune processing of delivery due list, they control the scope of selection and display of the delivery due list. 15. User roles are assigned to what?  User roles are assigned to each delivery scenario. 16. Storage location are determined in the sales order.

Yes/No. – No. they are only determined in the outbound delivery. 17. How the system determines the picking location?

 Based on the MALA rule defined in the delivery type [shipping point, delivering plant and storage condition for the material] 18. User exit can also be used for storage location determination.

Yes/No. – Yes. 19. Staging area can be determined at both header and item level. Yes/No. – Yes. 20. how staging area is determined?  Header: storage location of ship-to party or route schedule  Item level: storage location of ship-to party or route schedule with storage condition. 21. What happens if staging area is different from header to that of items?  It causes a split in transfer order. 22. how doors are determined?

 Header: storage location of ship-to party or route schedule 23. Can you add items manually to the outbound delivery once it is created with reference to an

order?

Yes/No. – Yes. item entered need not be with reference to an order.

24. We can change the shipping point and ship-to party in the delivery after saving it?

Yes/No. – No. header data cannot be changed. 25. What are the output types available in shipping?  Header level: Delivery note(LD00), Packing list(PL00), Freight list(LL00) etc,  Item level: Quality certificate(LQCA), Shipping label(0001) etc. 26. What is the use of an outbound delivery monitor?

 The outbound delivery monitor displays all deliveries that are still to be processed or that have just been processed according to each processing in shipping. 27. What is picking?

 Picking is the process of preparing goods for delivery to the customer with special attention paid to dates, quantity and quality. 28. Is all items in a delivery is relevant for picking?

Yes/No. – No. Only those items that are marked as relevant for picking in the item category can be picked. 29. Delivery is possible in an outbound delivery with partial picking.

Yes/No. – No. The pick quantity and the delivery quantity must be the same for doing post goods issue in a delivery document. 30. What is a transfer order?  A transfer order is an instruction to move materials from source storage bin to a destination storage bin within a warehouse complex.  It includes: Material number, Quantity and Source and destination storage bin. 31. Is separate confirmation required for transfer orders to verify quantities removed from warehouse?

 It depends on customization. It is defined for a shipping point. 32. What is the advantage of Lean WH management?

 Lean WH management does not have inventory management at the level of the storage bin; only fixed bin storage bins are maintained. 33. What is the structure of a Lean WH?  At least one warehouse number and storage type is required. 34. Lean WH is assigned to what?

 Combination of Plant and storage type. 35. What are the possible ways for creating a transfer order?

 Follow-on function from O/D.  Using O/D monitor  Using collective processing &  Automatic/direct transfer order based on output timings 36. What is a Pick list?  Combining transfer orders from several outbound deliveries. 37. What will be the confirmation status if quantities are partially picked?  Confirmation status will be confirmed [C] irrespective of pick quantity.

UNIT:6 SPECIAL FUNCTIONS FOR DELIVERY PROCESSING

1. Why Batch split function is used? If the delivery quantities of an item is to be taken from different batches.

2. How batch split are carried out?  Manually in the batch spilt screen  Automatic batch determination (it has to be activated in delivery item category) 3. Can you do Post goods issue without batch determined for an item?

 If materials are maintained in the batches, it has to be determined before PGI. 4. What are serial numbers?  Unique serial numbers are assigned to each material. Serial number profile has to be entered in material master record to use serial number for a material. 5. You must specify serial numbers before PGI.

Yes/No. – Yes. 6. Pricing conditions are transferred from preceding documents to a outbound delivery document. Yes/No. – No. We have to enter manually or using conditions technique provided the procedure is assigned to delivery type. 7. What pricing information are available in delivery?  Shipping-related conditions. E.g. shipping or freight. 8. Can you split an existing delivery? Yes/No. – Yes. using split profile which is assigned to delivery type. 9. What happens when you split a delivery?

 New deliveries are created such as results and the remainder.

10. Can you call log of incomplete items from delivery processing? Yes/No. – Yes. both at header and item level.

11. What other functions can be performed in outbound delivery creation?  Material substitution  Texts  Quantity checks  Dangerous goods check  Credit and risk management  Export control

UNIT: 9 GOODS ISSUE 1. Posting goods issue for an outbound delivery completes shipping activities. Yes/No. – Yes. 2. Goods issue applies to the entire outbound delivery document. Yes/No. – Yes. 3. What are the ways for doing Post goods issue?  Processing Single document  Collective processing  Outbound delivery monitor  In picking by specifying rule 2 in Adopt pick quantity. 4. Goods issue can be done even though warehouse confirmation for picking is not done. Yes/No. – No. PGI requires the mandatory functions to be carried out and also incomplete document fields should be completed. 5. Effects of PGI in the R/3 system?  Reduces warehouse stock.  Post value changes in stock accounts in inventory accounting.  Reduces delivery requirements.  Enter status information in outbound delivery  Updates document flow

 Creates work list for billing 6. The following are true about cancellation of goods issue.  The system carries out an inventory posting based on quantities and values with a reversed +/- sign.  The cancellation document is entered in the document flow for outbound delivery.  The goods movement status is reset to “Not yet started”  The delivery requirements are recreated.  Any billing document created with reference to delivery must be cancelled first.  Reversal movement type has to be customized in inventory management. 7. Can Quality management be implemented for goods inspection before goods issue to the customer?

Yes/No. – Yes. Quality management view of the material master view has to be maintained. 8. What influences the QM inspection of goods to be either accepted or rejected?  The usage decision of quality inspection department. 9. The goods can be sent to the customer before inspection log is submitted to the delivery department. Yes/No. – Yes. depends on the customer decision. 10. What is POD?  Proof of delivery (POD) is essentially designed to support the process of creating an invoice once the customer has confirmed the arrival of the goods. 11. POD relevance is activated where?

 Delivery item category  POD relevance in customer master record of ship-to party 12. The creation of a billing document using the billing due list is blocked until POD has been confirmed.

Yes/No. – Yes. Depends on customization.

UNIT: 7 PACKING 1. What are packaging materials?  Materials used for packing or transporting goods. Material type is VERP. 2. What are handling units?  Items from an outbound delivery can be packed into an individual packaging type called a handling unit. Combination of packaging materials and goods. 3. Can a handling unit be packed into other HU? Yes/No. – Yes. Multilevel packing is possible.

4. All the items in a outbound delivery must be packed. Yes/No. – No. Customization done in Delivery Item category. 5. What output types are set for packing in the system?  Packing list (at delivery level)  Shipping label (at handling unit level) 6. The packing functions are available where?

 In the order as packing proposal.  In the inbound delivery.  In the outbound delivery.  In the shipment document. 7. Can you change the packing in the outbound delivery? Yes/No. – Yes. As long as you have not posted goods issue. 8. Similar packaging materials are grouped into what?  Packaging material type. 9. Materials that have similar packaging requirement are grouped into what?  Material group for packaging materials. 10. Can a material be packed to any packaging material? Yes/No. – Yes. provided Material group for packaging materials has not been maintained in the material master, depending on the weight and volume check. 11. What are packing instructions and how it is determined?  Packing instructions consist of: packing materials, Materials to be packed, Text items, Rules concerning rounding, minimum quantities, definition of a check profile.  It is determined using condition technique. 12. Can a packaging material be generated as separate line item in the outbound delivery? Yes/No. – Yes. Item category must be determined using USAGE and a delivery plant for packaging materials must be determined in the outbound delivery.

UNIT: 8 HANDLING UNITS IN SHIPPING 1. What are the advantages of handling units?  Simpler processing of materials flow in logistics using HU identification number, not material and quantity.  All subsequent process can reuse this information within own organization and also by partners in the logistics chain. 2. What are the mandatory customizations required for efficient HU management?

 Define number ranges for handling Units.  Define packaging material types  HU requirement for storage locations (for which no stock has been entered)  Packing control by item category  External number range for handling units. TSCM62 ORDER FULFILLMENT – II PART I OF II

COURSE: PRICING UNIT: 1-PRICING FUNDAMENTALS 1. What are the types of pricing conditions you can maintain in R/3 system?  Pricing  Discounts / Surcharges  Freight  Taxes 2. Can you limit a pricing agreement? Yes/No. – Yes. By specifying a validity period. 3. Can you maintain prices based on different scales? Yes/No. – Yes. Unlimited number of levels in a scale can be maintained. 4. For what the upper and the lower limit in a condition is maintained?  Manual changes in pricing elements can be limited based on these limits. 5. What is a condition type?  The condition type determines the category of a condition and how it is used. 6. What are the possible scale base types and calculation types exits in the system?  Value – Percentage or fixed amount  Quantity – Amount / unit of measure  Weight – Amount / unit of weight  Volumes – Amount / unit of volume  Time period quantity per unit of time 7. Can you set a condition type automatically as surcharge or as discount? Yes/No. – Yes. by activating the positive/negative field in the condition type. 8. All the condition type should have an access sequence assigned to it. Yes/No. – No. Header condition types and some item condition doesn’t have access sequence assigned to it.

UNIT: 2 CONDITION TECHNIQUE IN PRICING 1. What is a pricing procedure?  All permitted condition types are contained in the pricing procedure, which is assigned for a combination of sales area and customers. 2. Can you control the behavior of a condition type in a procedure? Yes/No. – Yes. By assigning a requirement to it. 3. The pricing procedure can contain any number of subtotals between gross and net price. Yes/No. – Yes.

4. What you have to do if you want a condition type to surely influence the pricing of a document?  Mark the condition type as mandatory in the pricing procedure. 5. Can you use a condition type purely for statistical purpose in the procedure without affecting the net value of the item price?

Yes/No. – Yes. By marking the condition type as Statistical purpose in the procedure. 6. Can you enter a condition type manually in the sales document? Yes/No. – Yes. Manual switch has to be marked in the pricing procedure. 7. What is an access sequence?  It is the search strategy for searching the accesses (Condition tables) that are assigned to it. The search strategy is from specific to general. 8. Can you make an access dependent on certain requirements? Yes/No. – Yes. 9. What are the ways you can exclude a condition type from being determined in a sales document?  Assigning a requirement to the condition type in the procedure  Assigning the condition type to the exclusion group, which is in turn assigned to a procedure. 10. Can you change the condition manually in the document once it is determined by the system? Yes/No. – Yes. Provided in the condition type manual entries field should be marked. 11. Can you enter conditions at the header level of a document?

Yes/No. – Yes. 12. The following are true about the header conditions.  It does not have access sequence and have to be entered manually.  It has to be activated in the document after entering in the document.

 These are automatically distributed among the items based on the net value of each item. (E.g. HB00) a routine can be defined in AltCBV for a different split rule to take place. 13. What is pricing type?

 We configure the pricing behavior in the pricing type. 14. On what level the prices are updated in the condition screen?  Header and item level.

UNIT: 3 PRICING CONFIGURATION 1. A condition table is a combination of key fields from the field catalogue. Yes/No. – Yes. 2. Non-key fields can be entered between key fields. Yes/No. – No. 3. An access sequence is composed of one or more condition tables. Yes/No. – Yes. 4. Can you define prices, discounts and surcharges at various levels? Yes/No. – Yes. 5. Can you prevent an access from being read in a access sequence? Yes/No. – Yes. By specifying a requirement to that access. 6. An access sequence is assigned where?  To a condition type. 7. A condition type can have more than one access sequence assigned to it?

Yes/No. – No. 8. How pricing procedure is determined in a sales document?  Sales area  Document pricing procedure in the document type  Customer pricing procedure in the customer master

UNIT: 4 WORKING WITH CONDITION RECORDS 1. What is a pricing report?  It is an overview of condition records for analysis. E.g. Customer specific prices. It consist of the following  Page header  Group header  Items

2. Mass maintenance of conditions is possible?

Yes/No. – Yes. Using pricing report across all condition types and tables for a specific customer or product. 3. This condition maintenance is configured using what?

 Area menus. 4. Can you create a condition record with reference to another? Yes/No. – Yes. Using create with template 5. Can you change multiple condition records simultaneously? Yes/No. – Yes. Using price change function. Use the change documents to review and monitor changes made to the condition records. 6. Newly created customers A,B,C have similar conditions as of Z, what function you will use to maintain conditions for these customers?  Copy condition function for creating multiple condition records. 7. What is a Net Price List?

 The Net Price List offers the option of creating price information for a customer on a selected quantity of materials by simulating billing document. 8. What is a condition index?

 We create condition index to search for condition records that were created for a variety of condition types and condition tables. 9. What is the prerequisite for using condition index?

 Activate in customizing for a condition type. 10. What is the use of a release procedure in condition records? To control the condition records by defining its status  Released  Blocked  Release for price simulation  Released for planning and price simulation 11. What influences the release status?  Processing status. It indirectly controls the release status.

12. can you convert old condition records w/o release status to new with release status? Yes/No. – Yes. 13. What is a calculation type?  It determines how the prices and discounts are calculated for a condition.

14. Can you maintain texts in condition records? Yes/No. – Yes. But it cannot be copied into documents except for rebate agreements.

UNIT: 10 REBATES 1. What are rebates?  A rebate is a discount, which is granted on the basis of a defined sales volume within a certain period. 2. What happens when a rebate settlement is run?

 Credit memo request is generated automatically. 3. When rebate accruals are created?

 During billing processing, rebate accruals are determined and posted automatically. 4. What happens when rebate credit memo is created?  Rebate accruals are reversed. 5. What are the prerequisites for rebate processing? The following must be activated:  Sales organization  Payer master data  Billing document type 6. With the rebate agreement, you can specify  The condition type used with the rebate agreement type  A validity period Proposal 7. When does rebate processing begin?  When a rebate-relevant billing document is created. 8. Rebate accrual amount is calculated using what?  Rebate basis. 9. What is retroactive rebate agreement?  Retroactive rebate agreement allows us to take into account billing documents created before the rebate agreement is created.

10. Accrual amount in retroactive rebate agreement has to be entered manually? Yes/No. – Yes. 11. What happens when a credit memo is created?  Accruals are cancelled automatically. 12. What is a rebate material?

 Rebate material provides information at material level when rebate is settled in case of rebate agreement based on a group of material or to a customer.

UNIT: 7 STATISTICAL CONDITION TYPE 1. Statistical condition type does not change the net value of the item. Yes/No. – Yes. 2. From where the system derives the cost for the material. From the accounting view of the material master record  Standard price  Moving average price The condition type is VPRS in the pricing procedure 3. What rate does the system retrieve for cash discount?  Condition type SKTO retrieves the first percentage rate from the item payment terms. 4. What happens when the customer expected price differs from the automatically determined prices.

 If the deviation is more than the allowed value in the sales order, the system will regard this order as incomplete when it is saved.

UNIT: 8 TAXES 1. What factors are considered for calculating taxes?  Business transaction: Departure country (of delivery plant), Destination country (of SH)  Tax liability of the Ship-to Party  Tax liability of the material 2. A tax calculation procedure is assigned where?  Assigned to a country 3. From where the sales tax identification number is determined? Based on the rule assigned to the sales organization.

Blank – Payer is preferred over Ship-to party A – Sold-to Party B - Payer

UNIT: 9 AGREEMENTS 1. A promotion or general marketing plan is defined for what?  For a product line for a certain period of time. 2. Can a promotion have several sales deal assigned to it?

Yes/No. – Yes. 3. Where can you find information regarding promotion and sales deal in the order?  Billing item screen. 4. How can you control the records of a sales deal?  Release status.

UNIT: 6 SPECIAL CONDITION TYPES 1. What is use of condition type HM00?  Price for an item can be entered manually in the header, which will be distributed in the items according to the net value ratio.

2. What is use of condition type Net price PN00?  Net price for an item is entered manually.

3. What is use of condition type Minimum order values AMIW & AMIZ?  Is an item condition determining the minimum order value for a document, if the order value falls short, than AMIZ will calculate the difference and puts the difference value as surcharge in the document. AMIW is a statistical condition type. 4. What is use of condition type Minimum price PMIN?  We can create a minimum price for a material using condition type PMIN. 5. What is use of condition type Interval price PR02?  Interval scales can be set for the condition type using scale type D. Interval prices cannot be used for Group conditions. 6. What is the use of customer hierarchy?

 Customer hierarchy can be used during order processing and billing for determining special pricing, discounts and for running statistics for a specific customer under the whole group. 7. How customer hierarchy is created?

 Using Node. These nodes are assigned to each other. 8. A pricing agreement with a higher-level node is valid for all the subordinate level nodes. Yes/No. – Yes. Condition type HI01 is used for this purpose. 9. What is use of condition type Rounding DIFF? Is a group condition, it will calculate rounding unit and adds the difference. E.g. Rs. 75.33 will be rounded to Rs. 75.35 based on the rounding unit. 10. A pricing procedure has the following condition types such as Pallet discount KP00 – Rs. 5 per pallet on whole units Incomplete Pallet surcharge KP01 – Rs. 50 per pallet

Mixed pallet discount KP02 - From 1pallet - Rs. 10/pallet. From 2pallet – Rs. 20 / pallet. Surcharge for Incomplete Mixed Pallets KP03. – Rs. 5 per pallet Material Master M1 & M2  50 Car = 1 pallet. A customer is ordering

Scenario1 20 Car for M1 and 30 Car of M2,

Scenario2 20 Car for M1 and 40 Car of M2, What effects does the condition types will have in the pricing procedure? Ans.

Scenario 1 Scenario 2 KP00 – Rs.5 KP00 – Rs.5 KP02 – Rs. 10 KP01 – Rs. 50 KP02 – Rs. 10 KP03 – Rs. 5.

UNIT: 5 SPECIAL FUNCTIONS 1. What is the use group condition?  The condition base value is then calculated as the sum of the individual items within one group. E.g. Material price group K029. 2. What is group condition with varying keys?  Item quantities are accumulated for scale point determination purposes but the rate for each item is taken from its individual condition record. 3. Can you compare two conditions from the master record and determine the best condition in the sales document? Yes/No. – Yes. By defining and assigning the condition exclusion group to the pricing procedure. 4. Can you compare two condition records within a condition type? Yes/No. – Yes. Rule B applies to the condition exclusion group. 5. Can you limit a condition, so that it can only be used based on number of orders? Yes/No. – Yes. Update condition has to be marked for a particular condition type. 6. What are condition supplements?  Groups several conditions that can be supplements with main condition. For this we have to assign the relevant pricing procedure in the main condition type, which contains the necessary conditions. E.g. With PR00, K005, KA00 etc.

7. What is data determination in access?  For pricing, we can determine and use data that is not contained in the document.  E.g. Price book – refers to a pricing determination strategy. (PBU – sales deal for a customer, PBUD – special agreement for a material, PBBS – Base price calculated using the above two condition types.