Training Manual Sample Diebold Opteva
May 2, 2017 | Author: Pedro Perez Carriba | Category: N/A
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Download Training Manual Sample Diebold Opteva...
Description
“Innovative Training Solutions” ™
DIEBOLD OPTEVA ATM
Field Technician Training
OPTEVA ATM Copyright ACT, Inc. 2007
Table of Contents Introduction
iii
Course Outline
iv
Chapter 1
Overview
Chapter 2
Configuration
Chapter 3
Diagnostics
Chapter 4
Power Supplies
Chapter 5
USB Hubs
Chapter 6
PC Core
Chapter 7
Terminal Control Module
Chapter 8
LCD, EPP Keyboard and Fascia
Chapter 9
Card Readers
Chapter 10
Printers
Chapter 11
Rear Operator Display
Chapter 12
Alarm
Chapter 13
Envelope Depository
Chapter 14
Advance Function Dispenser
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Introduction
Trainer: Field Technical training for maintenance and repair of OPTEVA ATMs Class introductions/Background
Agenda
9
Class schedule: Breaks:
8:30-4:30 10:00-10:15 3:00-3:15
Lunch:
12:00-1:00
9
Days 1-3:
Classroom instruction combined with practical exercises.
9
Days 4-5:
“Hands-on” troubleshooting and Maintenance/ Student evaluation and testing.
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COURSE OUTLINE Day 1
Day 2
Day 3
Day 4
Day 5
•
Chapter 1
Overview
•
Chapter 2
Configuration
•
Chapter 3
Diagnostics
•
Chapter 4
Power Supply
•
Chapter 5
USB HUBS
•
Chapter 6
PC Core
•
Chapter 7
Terminal Control Module
•
Chapter 8
LCD, EPP Keyboard and Fascia
•
Chapter 9
Card Readers
•
Chapter 10
Printers
•
Chapter 11
Rear Operator Display
•
Chapter 12
Alarm
•
Chapter 13
Envelope Depository
•
Chapter 14
Advance Function Dispenser
•
Troubleshooting continue
•
Clean-up
•
Survey
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Table of Contents Chapter 1 Overview .......................................................................1 ATM Functions.............................................................................1 Transaction Processing ...................................................................... 1
ATM Networks .............................................................................3 Network Services............................................................................... 3 ATM Service...................................................................................... 3 Cash Replenishment Services ............................................................ 4 1st Line Maintenances ........................................................................ 4 2nd Line Maintenances ....................................................................... 4 ATM Exterior Maintenance............................................................... 4
ATM Security ...............................................................................5 Dual/Single Control ........................................................................... 5 Three Modes of Operation ................................................................. 6
OPTEVA MODELS .....................................................................7 Machine Number System:.................................................................. 8
Opteva 760 ....................................................................................9 Front View ......................................................................................... 9 Back view ........................................................................................ 10 Power On/Off Switches ................................................................... 11 Power Strip ...................................................................................... 12
Power on ATM: ..........................................................................12 Maintenance Mode......................................................................13 Agilis Supply Manager (ASM) ...................................................13 ASM features: .................................................................................. 13 Status messages................................................................................ 15 Earlier version status blocks ............................................................ 16 Later version status blocks............................................................... 16 Scoreboard Fault .............................................................................. 17
Maintenance Log On...................................................................19 Supply Menu...............................................................................21
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Counters........................................................................................... 22 Dispense Test................................................................................... 23 Transaction Counter......................................................................... 25 Key Verification Numbers............................................................... 25 Load/Unload Supplies...................................................................... 26 Load DDU Files............................................................................... 28 ATM Device Self Test ..................................................................... 28
Manager Menu ............................................................................29 DES Keys....................................................................................33 Practical Exercises ......................................................................36
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CHAPTER 1 Overview ATM Functions ATMs were designed to provide bank customers access to their bank accounts or their credit card accounts in a self service environment. The most common functions are:
Cash withdrawals, Deposits, Transfer funds, Perform balance inquiries and Print a statement of your account
Today’s ATMs are capabilities of much more transactions and services than the ones listed above. To perform a transaction the user will need a ATM card or Credit card. The transactions will be initiated when a magnetic card reader in the ATM reads the data from the card inserted. To lead the user through the transaction the ATM monitor can display text and/or graphics. There will be a keyboard that the user will use to input additional information for account and transaction selection. A beeper provides audible feedback of key depressions on the keyboard. The ATM may use digitized audio messages and software activated light panels, called Media Entry Indicator, that signal when and where an action is expected. Transaction Processing Once the user has made selections for the account, amount, and type of transaction, the ATM sends a transaction request to the computer system at the cardholder’s bank. ATMs are often connected so that this request may be sent through different ATM networks. The bank’s computer system determines if the funds are available then approves or denies the request.
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OPTEVA MODELS
Model # 500 520 560 562 720 740 750 760
Description Front/Rear Load Lobby Cash Dispenser For Retail Location Front/Rear Load Lobby Cash Dispenser TTW Cash Dispenser TTW Cash Dispenser Small Foot Print Front/Rear Load Lobby Advanced Function Advanced Function Drive Up TTW Advanced Function Island Advanced Function Walk Up TTW
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Machine Number System:
1 – Non cash dispensing 3 – Deposits
0 – Low end lobby 2– Lobby
5 – Cash dispensing 7 – Cash Dispensing and deposits
4 – TTW drive up 5 – Standalone Island drive up 6 – TTW walk up 8 – Standalone
0 – Standard 1 – Statement Printer 3 – teller assist 4 – Side Car 5 – Bill payment 7- Bulk Cash 8 - Recycling
New Features: •
Pentium 4 processor
•
10.4 inch Rear Operator Display
•
Tri-color lead through indicators
•
15.1 inch Color LCD
•
USB port for devices
•
Agilis Software
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Agilis XFS ix series Agilis 91x Agilis 91x Plus Agilis XFS for Opteva
Opteva 760 Front View
Figure 1-1
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Maintenance Mode • Opteva Service Diagnostics •
Opteva Service Diagnostics Plus
Maintenance procedures include such functions as adding cash, adding printer supplies, checking counters, and reviewing status messages.
Agilis Supply Manager (ASM) The Agilis Supply Manager (ASM) is an option that provides additional maintenance procedures. If ASM is not installed and authorized, faults only appear on the Scoreboard. You must then log on to Maintenance Manager to correct the faults. Agilis Scoreboard Fault Correction - When you access the Agilis 91x Maintenance Log on screen, a list of current terminal faults appear. With the Agilis Supply Manager option enabled, you can correct these faults without logging on. ASM features: •
Continuous Availability - you can perform maintenance procedures while the terminal is in service. Rear access only.
•
Sequence command - A sequence is a series of menu items and messages that lead a terminal operator through a series of functions. The Terminal Manager uses the Sequence command to create sequences.
•
Electronic Data Capture (EDC) - stores journal information electronically on the hard disk and support remote commands for the retrieval of the stored data.
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The first screen you see when accessing Agilis 91X is the Maintenance Log on screen
•
Log on – used to log into the maintenance mode
•
Consumer Screen (not shown above) – used to switch between the consumer screen and Agilis 91x software on a front load ATM.
•
Shutdown – shutdown the operating system or Agilis 91x software.
•
Other Applications (not shown above) – ex. Format floppy A, set date and time, calibrate touch screen.
•
Language – English is the default, other languages may be added in the future.
•
Help – help, product information, and product licenses.
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Table of Contents Chapter 2 CONFIGURATION ....................................................1 Agilis 91x software .............................................................. 1 Agilis 91x Software Suite .................................................................. 1 Agilis 91x Maintenance Software...................................................... 1
Preparing for Installation of the Agilis 91x Software.......... 2 Modes of Operation ............................................................. 2 Power up Sequence:............................................................. 3 Out of service Mode ............................................................ 3 Off Line Mode ..................................................................... 4 In Service Mode................................................................... 4 Maintenance Mode .............................................................. 4 Configuration ....................................................................... 5 Authorize software............................................................................. 7
Setting Manager ................................................................... 8 Devices................................................................................. 8 Diebold _ATM................................................................... 11 Model............................................................................................... 11 Start up............................................................................................. 11
Extended Features.............................................................. 12 Log Files ............................................................................ 12 Message Authentication..................................................... 12 Operator Interface .............................................................. 13 Languages .......................................................................... 14
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Other Applications Menu................................................... 15 To add applications:........................................................... 16 Ports Configuration............................................................ 17 Supplies Management........................................................ 19 Continuous Availability..................................................... 20 Transaction Host ................................................................ 21 Configure Protocol............................................................. 21 Message Format ................................................................. 21 Message Format ................................................................. 22 Message Settings................................................................ 23 Maintenance Message Properties....................................... 24 Select Protocol ................................................................... 24 Device Properties ............................................................... 25 After Hour Depository ..................................................................... 25 Camera............................................................................................. 25 Card Reader ..................................................................................... 25 Coin Dispenser................................................................................. 25 Consumer display ............................................................................ 26 Consumer Keypad............................................................................ 27 Depositor.......................................................................................... 27 Dispenser ......................................................................................... 29 Dispenser Denomination Properties................................................. 30 Encryption........................................................................................ 31 Indicators ......................................................................................... 31 Safe door lock .................................................................................. 32 Signage ............................................................................................ 32 Journal Printer.................................................................................. 32 Receipt Printer ................................................................................. 33
Practical Exercises ............................................................. 35
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CHAPTER 2 Configuration Agilis 91x software Agilis 91x Software Suite
A Diebold suite of applications, which includes: Agilis 91x for 911 or 912 networks, Agilis Base Communications (ABC), Agilis 91x Maintenance software, Message Authentication Application (MAC), and Bill Mix application (BMX). Agilis 91x Maintenance Software
The Agilis 91x Maintenance Software, included in the Agilis 91x Software Suite, Maintenance procedures can be performed using the Agilis 91x Maintenance Software and one of the following methods:
Agilis 91x (GUI) Maintenance Software interface Agilis 91x Text Terminal Unit (TTU) Maintenance Software interface Agilis 91x Operator Switch (White Rocker Switch) Maintenance Software interface (Windows XP only)
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Configuration To run configuration: You must be logged on as an administrator
to access Diebold_ATM configuration. 1. Choose Start (or press Ctrl+Alt+Del on the keyboard). 2. Choose Log Off. 3. Choose Log Off to the question Are sure you want to log off?. 4. Log on the terminal one of two ways
Administrator and use diebold as the password or Manage_ATM and use diebold as the password
5. Right-click on the My Computer icon and select Manage on the pop-up menu.
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6. The Computer Management window displays. 7. Select Diebold ATM in the left panel to configure the terminal.
8. Select item(s) to be configured.
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Authorize software
This option allows the operator to authorize software that has been purchased and properly licensed. A secure password is required.
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Practical Exercises
Practical Exercise 1: Power up sequence Go to the ATMs and power it on 1. Observe the power up sequence. 2. Access Diebold_ATM configuration. 3. Review the following
Authorize software
Settings manager
Devices
Diebold _ATM
Ports configuration
Supplies management
Transaction Host
4. Select Diebold_ATM and disable the desktop, select Apply and reboot ATM. 5. Try to re-enter Diebold_ATM, were you able to Yes or No 6. Go back and enable the desktop 7. Select Transaction Host and change the protocol to IBM 3271 Bisync. 8. When done browsing input original configuration and reboot ATM
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Table of Contents Chapter 3 Diagnostics........................................................ 1 Opteva Service Diagnostics ................................................. 1 Access Service Diagnostics ................................................. 1
OSD + ........................................................................3 Terminal Status Screen ........................................................ 3 Status Icons:....................................................................................... 3 Module State Colors: ......................................................................... 3 Toggle Button .................................................................................... 4 Module States: ................................................................................... 4
Module Tab.......................................................................... 5 Status and Test Page .......................................................................... 5 Common tests: ................................................................................... 6
Self Test Tab ........................................................................ 7 Version Information............................................................. 8 Configuration ....................................................................... 9 Metrics ............................................................................... 10 Columns:.......................................................................................... 10 Expand/Collapse sign....................................................................... 10 Control buttons ................................................................................ 10
Status Log .......................................................................... 12 Control Buttons................................................................................ 12 Columns........................................................................................... 12 Component and Status view............................................................. 12
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OSD..........................................................................14 Accessing Service Diagnostics .......................................... 14 Terminal Status Screen ...................................................... 14 Terminal State Status Icons: ............................................................ 14 Module and Module State Colors: ................................................... 14 Service Logon .................................................................................. 16 Service Docs .................................................................................... 18 Service Calls .................................................................................... 19
Module Tab........................................................................ 20 Common tests: ................................................................................. 20
Practical Exercises ............................................................. 21
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CHAPTER 3 Diagnostics Opteva Service Diagnostics Opteva Service Diagnostics is used to diagnose the health and fitness of individual Modules found on the ATM. There are two versions of OSD: • •
OSD+ OSD
OSD+ and OSD are available as part of a Diebold Agilis Product that is licensed to the owner of the ATM under the terms of the Diebold Master Program Product License and Version Upgrade Agreement. OSD+ - is a striped down version of OSD and does not require a Diebold log on name or password. OSD – you will need a Diebold log on name and password to be able to access OSD. The following tabs will be available.
Access Service Diagnostics 1. On a rear load machine, go to the rear operator panel and click on log on. On a front load machine press ESC on the operator keyboard. 2. Select Maintenance mode. 3. Enter the six digit password (default is 000000). 4. Click on the tab label Tools. 5. Select Device diagnostics. You will now be in Opteva Service Diagnostics+ or Opteva Service Diagnostics.
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There are two major components: • •
Overall Terminal Pages Individual Module Pages – Displays the current state of a specific module, lists all possible tests that may be run. o Common tests o Device specific tests
OSD+ task bar consists of the following tabs: •
Terminal status
•
Modules
•
Self Tests
•
Version Information
•
Configuration
•
Metrics
•
Status Log
•
Service Documents
•
Service Calls
Note: The items in bold are additional tabs found on the OSD task bar.
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OSD + Terminal Status Screen Will listed all modules on the ATM and the current state of each.
Status Icons:
• • •
Green OK check mark – module working properly. Red X – module not working properly. Yellow exclamation mark – device warning (ex. May be out of paper).
Module State Colors:
• • • •
Green – module in normal operation. Red – module needs attention. Black - module is a diagnostic process that when selected will be shown in a separate window. Yellow – module in normal operation, but may need supplies replenish.
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Practical Exercises Practical Exercise 1: OSD+ Diagnostics 1. Boot up ATM. 2. Click on Log in. 3. Select Maintenance mode. 4. Enter six digit password. 5. Click on tab label Tools. 6. Select Device Diagnostics. 7. From the Terminal Status screen, observe the status icons and module state colors. 8. Click on the dispenser icon, did it take you to dispenser diagnostics? Yes or No 9. Run the following dispenser tests. •
Self Test
•
Sensor State Test
•
Get Cassette information
•
Dispense Test
10. Click on Terminal Status and review the following tabs •
Modules,
•
Self test,
•
Version info,
•
Configuration,
•
Metrics,
•
Status log
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Table of Contents Chapter 5 USB................................................................................1 Description........................................................................... 1 USB components ................................................................. 1 Communication.................................................................................. 2 Hot Plug-in Capability ....................................................................... 2 Persistent Addressing......................................................................... 2 USB Cable ......................................................................................... 3 USB connections................................................................................ 3
USB Hub.............................................................................. 4 USB Viewer ......................................................................... 6 Accessing View ................................................................................. 6 Viewer Icons ...................................................................................... 8
XP Device Manager........................................................... 10 Troubleshooting ................................................................. 16 Practical Exercises ............................................................. 18
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CHAPTER 5 USB Description The Opteva ATM uses Universal Serial Bus (USB) to provide data communication (sometimes power) to the hardware modules.
USB components Host
Also known as the root, the root tier or the root hub. It is built into the motherboard or installed as a PCI adapter card. The host controls the traffic on the bus and can also function as a hub. Diebold is using Pentium 4 processor or newer. Hub
Provides a point or port to attach a device to the bus. Hubs are responsible for detecting devices attached or detached from the bus and for providing power management for devices attached to the hub. Hubs can either be Bus Powered (drawing power directly from the bus) or self-powered (drawing power from an external source). A self-powered device can be plugged into a bus-powered hub. A buspowered hub cannot be connected to another bus-powered hub or support more than (4) downstream ports. A USB device that draws more than 100mA cannot be connected to a bus-powered hub. Device
Devices attached to the bus through a port. USB devices can also function as hubs. For example a USB monitor can have ports for attaching a USB keyboard and a USB mouse. The monitor in this case is also a bus-powered hub.
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USB Hub
Figure 4-2
7 Port USB Hub
Red LED (D19) On - Hub configured Off – Not configured Green LED (D18) On - Device enumerated Off – Not enumerated Ports
1-7 module to hub 8 to host or another hub
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The following block diagram is an example only Figure 4-3 Block Diagram
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USB Viewer The USB Viewer is a Windows GUI application that allows you to browse all USB controllers and connected USB devices on your system. The left pane displays a connection-oriented tree view. Not all ATM will have the USB Viewer application loaded. The right pane displays the USB data structures pertaining to the selected USB device, such as: • • • •
Device configuration Interface Endpoint descriptors Current device address
The viewer should be used when trying to determine if a device has been enumerated. If a device is properly enumerated then the module is functioning correctly to the operating system. This means that the module's USB communication subsystem, the Opteva's processor USB communication subsystem, the USB hub(s), and USB cabling are operating correctly. The automatically refresh its display whenever a change is detected in the USB connections. The Viewer will not automatically refresh when there is a serious problem with a hub or a device. Press the F5 key to force a refresh of the USB display. Accessing View
There are different ways to access the view: • • •
Access from OSD diagnostic Short cut on the desk top Windows Start menu and then programs
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The following is an example only, using the shortcut on the desktop. 1. 2. 3. 4. 5.
Press Ctrl +Alt+Del on the keyboard. Choose Log off. Select yes for are you sure. Log on using Manage_ATM, use Diebold as the password. Double click on Shortcut to dusbview.exe
Figure 4-4 Desktop
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Figure 4-3 Viewer
Viewer Icons Icon
Definition Device failure Device is connected and enumerated A hub is present and enumerated No device detected to be present Host (Opteva processor)
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Practical Exercises
Practical Exercise 1: USB Viewer 1. Log off 2. Log on using manage_atm, password Diebold 3. Active the viewer 4. Locate the following items in the viewer •
AFD
•
EPP4 Keyboard
•
TCM
5. Locate the 3 Hubs 6. What is the address for the Universal Host Controller that Hub 1 is attached too. _______________________ 7. Unplug the USB cable at the printer and review the Viewer. Did the Viewer refresh? Yes or No 8. Plug printer back in and unplug one of the USB cables from the system board. 9. Check the Viewer and see what is missing. 10. Plug everything back in and close the Viewer
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Table of Contents Chapter 14 ADVANCE FUNCTION DISPENSER .....................1 Description........................................................................... 1 Transport Module ................................................................ 4 Stacker Module .................................................................... 6 Picker Module...................................................................... 8 Feed shaft assembly ......................................................................... 10 Stripper wheel and fender assembly ................................................ 11 Take-away wheel assembly ............................................................. 12 Stepper Drive Motor ........................................................................ 13
Keyboard Assembly........................................................... 14 Control Board .................................................................... 17 Connectors ....................................................................................... 17 LED’s............................................................................................... 19 AFD Communication....................................................................... 20
Updating the AFD Communication................................... 21 Setting the AFD Communication ...................................... 21 Cassette .............................................................................. 22 Description....................................................................................... 22 Picker Latch Button ......................................................................... 24 Media Low Button ........................................................................... 25 Media Low Actuator Mechanism .................................................... 26 Media Configuration Buttons .......................................................... 27 Push Plate......................................................................................... 30 Stripper Floor Extension and Take-away floor extension................ 31 Tamper-indicating Cassette ............................................................. 32 Divert/Retract Cassette .................................................................... 33 AFD Cassette Coding ...................................................................... 35 Cassette strapping ............................................................................ 36
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Stripper Floor Extension Adjustment ................................ 39 Take-away Floor Extension Adjustment ........................... 41 AFD Teardown .................................................................. 43 Transport removal............................................................................ 43 Transport Belts removal................................................................... 44 Stacker removal ............................................................................... 45 Pick Module removal....................................................................... 46
AFD Diagnostics................................................................ 47 AFD Common Tests .......................................................... 47 Reset Test......................................................................................... 47 Self Test ........................................................................................... 48 Lead-through Test............................................................................ 48 Firmware Download ........................................................................ 48 Sensor Test....................................................................................... 48 Get Cassette Information ................................................................. 48 Set Dispenser Communication......................................................... 48
Practical Exercises ............................................................. 50
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CHAPTER 14 Advance Function Dispenser Description The Advanced Function Dispenser is a presenter type dispenser. It picks media from dispense cassettes, stacks the media, and transports the media stack to the consumer. The media stack is presented to the consumer through a slot in the terminal fascia. The main components of the AFD are: • • • •
Picker module(s) Stacker module Transport module Control Board
The dispenser may contain from one to five cassettes depending upon the configuration options. Occasionally, media may be diverted from the picking process or retracted from the presentation slot. Diverted or retracted media is retained in the divert/retract cassette.
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Figure 14-1 760 Rear Load AFD Left side view
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Transport Module The transport module is mounted on top of the stacker module. The transport module moves the media stack out through the fascia opening to the consumer. After the stacker module lifts the media stack into the transport path, the transport module push plate and belts move the media stack to the front of the transport module until it blocks the exit sensor. When the exit sensor is blocked, the push plate stops, the shutter opens, and the belts push the media stack through the fascia opening to the consumer. The transport module holds the media in this position until it is removed by the consumer. If the consumer does not remove the media, the transport module can retract the media stack. Once retracted, the media stack can be held in escrow or deposited into the retract compartment of the divert/retract cassette. There are four versions of the transport module, • • • •
860mm Rear load = ANY FULL FUNCTION MACHINE 720mm Front load = 750, 720 or 520 625mm Front load = 500 SERIES 620mm Rear load = 500 SERIES
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Components: • Stacker sensor bracket with stacker detector sensor • Gate switch • Gate • Fascia plate • Lead through indicator • Exit sensor
Figure 14-3 760 Rear Load Transport
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Stacker Module The stacker module arranges the picked media into a neat stack then lifts it into the transport path for delivery to the consumer. If any questionable media is encountered, a divert door slides over the stacker tray and diverts the media into the divert compartment of the divert/retract cassette. The Stacker Module also contains the transport motor that runs all the transport belts on all the different modules using inter-module timing belts. Figure 14-4 Stacker
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Picker Module The media cassettes are inserted into the picker modules, the picker removes media from the dispense cassette. Figure 14-5 Picker Module
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Control Board The dispenser control CCA is located on the side of the dispenser. It contains control circuitry and firmware. The firmware controls the dispenser operations and contains all the dispenser routines to handle USB communications, mis-picks, comealongs, short notes, doubles, and long notes, as well as the motor drive pulse sequence commands. The firmware also reads the currency cassette information to perform and complete a dispense operation. If you replace the AFD control CCA, then you must set the AFD communication. Connectors
Connector J1 J2 J3 J4 J5 J7 J8 J9 J10 J11 J12 J13 J15 J16 J17 J18 J19
Description Stacker DC Motor Stacker Sensor Transport Sensor 48v DC Power USB Feed Channel 3 Feed Channel 1 Feed Channel 2 Push Plate Motor Feed Channel 4 Feed Channel 5 Cam Stepper Motor Stepper Motor 5 Stepper Motor 4 Stepper Motor 3 Stepper Motor 2 Stepper Motor 1
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Figure 14-14 Control Board
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Cassette Description
The AFD multi-media cassettes are black. The lid can be adjusted for the various types of media by using different combinations of rails, caps and spacers. Cassette format: • Convenience • Tamper-indicating Figure 14-15 Cassettes
All tamper-indicating cassette locks are keyed the same and use a common key.
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AFD Cassette Coding
Figure 14-24 Coding Chart D3
D2
D1
D0
MP
CC
LB
SB
X
X
X
$1
A
0
0
0
0
$5
B
0
0
0
X
X
X
X
X
$ 10
C
0
0
X
0
X
X
X
X
$ 20
D
0
0
X
X
X
X
X
$ 50
E
0
X
0
0
X
X
X
$ 100
F
0
X
0
X
X
X
X
X
X = button installed
MP – Media Parity LB – Long Button * SB – Short Button* ML – Media Low CC – Currency/Country Code Currency/Country Code In – Buttons CC7-CC0 specify a country currency USA is CC7 – CC0 out Out – Same buttons are instead used to specify thickness T2, T1, T0 and height H2, H1, H0 for currency Note: The short and long buttons are used to signal proper cassette insertion, Use of these buttons is firmware dependent.
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AFD Diagnostics
AFD Common Tests • • • • • •
Reset Test Self Test Sensor Test Display and Set Metrics Test Firmware Download Lead-through Test
Reset Test
This test executes a firmware reset and then requests configuration information. This should only be used as a last option.
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Practical Exercises Practical Exercise 1: AFD hardware removal. 1. Perform a terminal shut down and power off ATM. 2. Open the safe door. 3. Remove all the cassettes. 4. Pull on the blue release pin locate at the bottom of the dispenser on the left. 5. Pull out the AFD shelf, in needed place a screwdriver shaft in the slide to hold the shelf in place. 6. Remove the Control board cover and disconnect the 48v power cable and the USB cable. 7. Make a note of all cable connections on the AFD control board. 8. Disconnect all cables from the AFD control board. 9. Remove the two screws that secure the board. 10. Slide the board toward the rear of the dispenser and remove the board. Transport removal 1. Remove the four screws (M3-6) that secure the transport. 2. Push the transport from the rear to loosen the stacker-totransport push plate timing belt. 3. Remove the transport-to-stacker inter-module timing belt and the stacker-to-transport push plate timing belt. 4. Position the cam so that the stacker tray is in the full down position and the divert tray is over the stacker tray. 5. Lift the transport at the front and rear and remove it.
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Practical Exercise 3: Stacker Module teardown 1. Remove the divert door. 2. Remove the cam motor. 3. Remove the cam; take note as to the position of the cam, tray and gate linkage for replacement. 4. Reinstall the cam carefully and rotate it by hand before you tighten down the shoulder screw. 5. Remove the cam follower. 6. Reinstall all components and belts. 7. Re-attach the stacker to the top pick module. Practical Exercise 4: Transport Module teardown 1. Remove the lead through indicator and remove the fascia plate. 2. Remove the exit sensor and the gate switch keeping the harness intact. 3. Remove the stacker sensor bracket. 4. Remove the gate actuator which is the big sheet metal on the front. 5. Remove the front and rear shafts and remove the transport belts. 6. Reinstall all components and belts. 7. Reinstall the transport on top of the stacker module. 8. Reinstall the dispenser control board and re-connect all cables
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Practical Exercise 5: AFD Diagnostics 1. Power up ATM. 2. Select maintenance mode. 3. Enter the six digit password. 4. Click on tab label Tools. 5. Select Device diagnostics. 6. Select Modules 7. Select Dispenser 8. Run the AFD common testes
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