May 2, 2017 | Author: Rafael Nicolas Fernandez Acosta | Category: N/A
Training Manual
1
Do you have ...
...any questions or suggestions regarding this manual?
Address: Wincor Nixdorf International GmbH WN SD CSQ 11 33094Paderborn Germany Fax: +49 (0) 52 51 693-5565 E-mail:
[email protected]
2
© Wincor Nixdorf International GmbH 2006 All rights, including rights of translation and rights of reproduction by reprinting, copying or similar methods, even of parts, are reserved. Any violations give rise to a claim for damages All rights, including rights created by patent grants or registration of a utility model or design, are reserved. Delivery subject to availability; right of technical modifications reserved. All names of hardware and software products mentioned in this manual are trade names and/or trademarks of their respective manufactures.
3
INTERNATIONAL SUPPORT HOTLINE OVERVIEW PROCASH(XE) ATM’S WIRING DIAGRAMS PROCASH (XE) SERIES System wiring diagram PC1500xe (4 ch. FitWin) System wiring diagram PC1500xe (8 ch. FitWin) System wiring diagram PC2000xe System wiring diagram PC2050xe System wiring diagram PC2100xe System wiring diagram PC2150xe System wiring diagram PC2250xe System wiring diagram PC2350xe FACIA OF PROCASH 2XXX(XE) LOGO ILLUMINATION WITH CCFL CENTRAL POWER SUPPLY UNIT II 01750049728 Views Description Safety functions: Short-circuit Overvoltage and overtemperature Pin assignment CENTRAL POWER SUPPLY UNIT III 01750069162 Views Description Safety functions Short-circuit Overvoltage and overtemperature Output voltages Pin assignment POWER DISTRIBUTOR 01750004231 / 2365 Technical data Power outputs Pin assignment POWER DISTRIBUTOR 01750073167 POWER DISTRIBUTOR 0323900000 FOR PROCASH 2XXXXE PIN ASSIGNMENT SPECIAL ELECTRONICS MODULE III 01750003214 Controls and indicators Mode of operation
13 14 15 15 16 17 18 19 20 21 22 23 23 24 24 24 25 25 25 27 29 29 29 30 30 30 31 32 36 37 37 38 39 41 42 43 43 43
4
Switch-on characteristics Controlling the power supply UPS operation Device views Pin assignment EMBEDDED PC4 FOR PRO CASH 2XXXXE Overview of PC variants Rear side Front side Position of jumpers Jumper settings BIOS SETUP Advanced BIOS features Advanced Chipset features Integrated peripherals Power Management Setup PNP/PCI configurations EMBEDDED COMPACT PC P4 / C4 Overview of PC variants Technical data Front side Rear side P195+ Motherboard (ICFT) 01750079126 Lithium battery Position of jumpers Jumper settings BIOS-Setup Standard CMOS features Advanced BIOS features Advanced chipset features Integrated peripherals Power management setup PNP/PCI configurations Frequency/voltage control 16-PORT MULTIPORT CARD 01750034037 FOR PROCASH 2XXX(XE) 8-PORT MULTIPORT CARD 01750034038 FOR PROCASH 1500XE. 4-PORT MULTIPORT CARD 01750037518 FOR PROCASH 1500XE.
44 44 44 46 47 54 54 57 58 61 62 63 64 65 66 67 68 69 69 70 72 73 74 75 76 77 78 78 79 80 81 82 83 83 84 85 86
5
CARD READER CHD V2X. Device views Overall view Front view Rear view V.24 version Device version used Position of components. Technical data Removing a jammed card (ACT version only) Cleaning and test utilities DIP HYBRID READER ICM 300 01750041226 Block diagram Function elements Rear view Top view Side view Technical data Maintenance and service SOFTKEYS Description EPP V5 Overviev EPP versions Description Port configuration (V.24 / USB) V.24 mode USB mode Reset button Smartcard interfaces Replacing the EPP in the event of an error Maintenance work Battery check Replacing the battery 12.1” LCD BOX DVI 01750064487 12.1” LCD BOX DVI 01750092357 Connections LCD Wiring diagram 12.1”
6
87 89 89 91 92 92 94 96 97 98 99 100 101 102 102 103 104 105 106 107 107 109 110 111 114 114 114 115 116 117 118 118 118 119 120 121
Technical data 122 General 122 LCD 122 15" LCD BOX DVI 01750060091 15'' LCD BOX DVI 01750084538123 Connections 124 LCD Wiring diagram 15” 125 Technical data 126 General 126 LCD 126 TOUCHSCREEN FOR LCD MONITOR 127 Operation 127 Calibration 127 LED display on the touch controller 128 RECEIPT PRINTER TP07 / NP07 129 Views of thermal printer TP07 130 Overall view 130 Detail views 131 Control panel 133 Ports 134 Position of sensors TP07 135 Position of sensors NP07 136 Paper path monitoring 137 Indicators at power-on 138 Indicators when online 138 Functions of keys 139 Normal operation 139 Internal test 140 Calling and exiting the 'internal test with paper' 140 Calling and exiting the 'internal test without paper' 142 Indicators for the selected test level 143 Description of the test programs 144 Test level 1 (paper sensor test) 144 Test level 2 (printer test) 144 Test level 3 (statistical information) 144 Test level 4 (reset EEPROM parameters to default values) 148 Test level 5 mark test or cutter / presenter test 149 Test level 6 (carrier test) (only NP07) 151
7
Test level 7 (set EEPROM sensor values to factory default) Error handling Error indicators ERROR LED blinking pattern ERROR LED blinking pattern Recoverable errors Unrecoverable errors JOURNAL PRINTER TP06 / NP06 Connecting the printer Power supply Data interface Views of thermal printer TP06 Overall view Control panel and connectors Position of sensors Views of matrix printer NP06 Overall view Control panel and connectors Position of sensors Status indicators Indicators at power-on Indicators when online Functions of keys Normal operation Internal test Internal test with paper Internal test without paper Internal test Calling and exiting the 'internal test with paper' Calling and exiting the 'internal test without paper' Displaying the selected test level Description of the test programs Test level 1 (paper sensor test) Test level 2 (printer test) Test level 3 (statistical information) Test level 4 (reset EEPROM parameters to default values) Test level 5 (test of the take-up reel)
8
152 153 153 154 154 154 156 157 158 158 158 159 159 161 162 163 163 165 166 167 167 167 168 168 169 169 169 170 170 172 173 174 174 174 174 178 178
Test level 6 (carrier test (NP06 only)) Test level 7 (set EEPROM sensor values to factory default) Error handling Error indicators ERROR LED blinking pattern Recoverable errors Unrecoverable errors Troubleshooting Temperature error in the print head or thermal array High voltage / low voltage error Printer error Paper motion error Maintenance and service Maintenance counter Remedying poor print quality Matrix printer NP06 Thermal printer TP06 OPERATOR PANEL 01750018100 OPERATOR PANEL 01750018100 Mechanical construction Labeling of keys and indicators Switch-on Operation Setup Setup program start mask Setting the operator panel type Setting the national language Setting the interface parameters Setting the display contrast Calling the special functions Special functions: keyboard test Electronic test Display test Firmware version PLUG-IN MEDIA ENTRY INDICATORS 01750058806 Structure THERMOSTAT 0284502000
179 180 181 181 182 182 184 185 185 185 185 186 187 187 187 187 188 189 189 189 190 192 193 193 193 194 194 195 196 196 196 197 197 198 199 199 201
9
Switching points of heating control 201 Ready indication 202 Temperature sensor 203 Maintenance 203 CMD V4 204 Sensors and electromechanical components 204 Horizontal output transport 204 Vertical output transport 205 Stacker and output transport 206 Components of dispensing unit and cassette 207 Position of function groups 208 Connectors on the CMD controller 209 Jumper settings on the CMD controller 211 Default settings 212 Function button 213 Photosensor electronics 215 Measuring banknotes with the double detection unit (DDU) 216 Safety switch 216 Locking switch 216 Stacker transport 216 Stacker – EEPROM 219 Clamp 220 Removal 220 Output transport 224 Jumper coding 226 Shutter 227 CMD V4 Shutter 01750053690 / -56960 227 CMD V4 Shutter 01750045330 / -54768 228 Meaning of photo sensors 229 Dispensing unit 230 4-cassette housing without dispensing units 230 4-cassette housing with two double dispensing units and 4-channel distributor board 231 Single dispensing unit with DDU 232 Single dispensing unit without DDU 233 Double dispensing unit with DDU 234 Double dispensing unit without DDU 235
10
The following elements are controlled in the dispensing unit:236 Adjustment eccentric 236 Adjusting the dispensing unit 237 Reject / retract cassette 238 Cash-out cassettes 240 Cassette EEPROM 242 Removing the banknote rails 243 Inserting the banknote rails 245 Inserting the banknote rail - note width less than 110 mm 247 Electronic adjustments for the CMD-V4 250 Photosensor electronics 251 Pressure sensors 251 Cassette initialisation 251 Calculating the reference value 252 TROUBLESHOOTING 254 Displays at startup 255 Displays in normal operation 256 Dirty photosensors / sensors 272 Checking the note paths 276 Locking / unlocking handle blocked 277 Checking the vertical transport 278 Checking the dispensing areas 279 Checking the stacker and output transport 280 WN SPARE 283 "WNSpare_V2" installation program 283 Database update 283 Picture database 283 KDIAG 284 KDIAG for DOS 284 Creating a KDIAG Base Floppy Disk 285 KDIAG for WIN32 286 KDIAG FOR SPECIAL ELECTRONIC 287 KDIAG FOR EPP 290 KDIAG FOR CHD V2X 292 KDIAG FOR CHD ICM 300 296 KDIAG FOR OPERATOR PANEL 299 KDIAG FOR TP06, NP06, TP07 AND NP07 (BJ2003) 301 KDIAG FOR CASH IN- / OUT-MODULES (CMD V4) 304
11
Init Parameter 304 Devi CMD-V4 305 device state 306 cassettes state 308 device configure 309 firmware state/conf 310 overview diagnostic 311 SCOP-state 311 read EEPROM coll tr 312 read error stack 313 reset CMD-V4 313 init cassettes 314 conf notes / cassettes 315 read/set rtc 315 define FW config 316 normalising device 316 state file 316 intern / selftest 317 continous 318 production 319 dispense 320 standard commands 321 load firmware 324 Commands developer 325 Discription of the photosensor table: 326 ORDER NUMBERS FOR TEST EQUIPMENT FEHLER! TEXTMARKE NICHT DEFINIERT. EXERCISES FEHLER! TEXTMARKE NICHT DEFINIERT.
12
International support hotline
Availability Mo – Fr 07:00h – 22:00h MET +49 5251 693 4668
24 hours
[email protected]
Local support hotline
______________________________________________ __
_______________________________________________
13
Overview ProCash(xe) ATM’s
a:
b:
c:
d:
e:
f:
a: b: c: d: e: f:
ProCash 1500xe ProCash 2000xe ProCash 2100xe ProCash 2050xe ProCash 2150xe ProCash 2250xe
monofunktional monofunktional multifunctional monofunktional multifunctional multifunctional
indoor indoor indoor outdoor outdoor outdoor
14
Audio loudspeaker
Remote status indicator
Relay for ext. features
V.24 distributor
DT Connection to customer equipment
Modem
Receipt printer
Journal printer
DIP reader
Safety switch
Printing cassette
CMD-V4 controller
CHDcard reader
Channel assignment depending on the device configuration COM1 COM2 MUX1 MUX2
Contactless card reader
Barcode scanner
Special electronics (III)
Door switch Operator panel door (door 1)
Shutter
Receipt printer
Cash-out mod.
Print
Fan
Image processing module
Fan
Alarm cable
MM module
MM interface
EPP
with battery or
EDM
Card reject box (removable)
Operator panel
Sensor
CIM 86
Tresortürsensor
IDCU
Loudspeaker
Softkey
Socket (country-specific)
Power switch
not switched
Contr.
Touchscreen
only rearload device Door switch Operating unit door rear (door 2)
Capacitor
Power input
A C Central power supply unit B B B
Voltage distributor
switched
SOPbutton/ switch
only frontload device
LCD illumination on/off
(+5,+12,-12,+24V)
Power output switched
P4
P3
Headset jack
Sensor
Control
P1 P2
Butto n
Portrait camera
Optical indicators
LCD
12V DVI
USB Power input
LPT DUE USB
Mouse
COM 3 COM 4 FitWin 4-chan.
COM 1 COM 2
Power output Gameport + Audio output/input
Topper/ Logo illumination
Wiring diagrams ProCash (xe) series
System wiring diagram PC1500xe (4 ch. FitWin) Video (camera)
Softkey
Power distributor
15
16 V.24 distributor 8 channels
Power distributor
Audio loudspeaker
Connection of customer equipment
Remotes status indicator
Relay for ext. features
Channel 4
Printing cassette
CMD-V4 controller
Safety switch
DIP reader
Shutter
Safe door sensor
or
Fan
EPP
Image processing module
Alarm cable
Sensor
MM module
MM interface
OperaCIM 86 tor panel
IDCU
Card reject box (removable)
Channel 7
DT
Modem
Channel 6 Receipt Journal printer printer
CHDcard reader
BBA light
Receipt printer
Portrait camera
Cash-out mod.
Print
Fan
Softkey
Socket (country-specific)
Power switch
not switched
Contr.
Contactless card reader
Barcodescanner
Loudspeaker
Channel 8
Power input
Channel 3
switched
(+5,+12,-12,+24V)
Power output
Voltage distributor
A C Central power supply unit B B B
Touchscreen
Door switch operator panel (door 1)
Channel 5
Control
Door switch of rear operating unit door (door 2)
SOP button/ switch
Special electronics (III)
only rearload device
only frontload device
LCD illumination on/off
Headphone jack Button
Sensor Channel 2
Power output switched
Audio changeover switch
Optical indicators
LCD
12V DVI
USB Power input
LPT DUE USB
Mouse Keyboard
COM 3 COM 4 FitWin 8-chan.
COM 1 COM 2
Power output Gameport + Audio output/input
Topper/ logo light
System wiring diagram PC1500xe (8 ch. FitWin) Video (camera)
Softkey Channel 1
Capacitor
LCD
Power output switched
Power distributor RSI
V.24 distributor 9-channel EMA cable
Vertical cash-out module
CMD-V4 Controller
Channel 5
Customer connection
Channel 15 Receipt printer
CIM 86
Printing cassette
Shutter
Safe door sensor
Operat. panel
EDM or EPP
with battery
Board
Sensor
MM module
MM interface
PIN pad
(door 1)
Image processing module
Channel 14
Power connection (country-specific)
Aud io loudspeaker
DT
Customer connection
Channel 6 Journal printer
Channel 4
UPS
non-switched
Capacitor
Power input
IDCU
Channel 9
Power output
contr.
Touchscreen
CMD
Receipt printer
IDCU
Sensor
Pow er switch
B
Voltage distributor
B
Sensor rear door (door 2)
Special electronics module (III)
Loud speaker
Softkey
B
SOP switch
Softkey
SE
C
Central power supply unit
A
(+5,+12,-12,+24V)
(’Logo’ signal)
LCD illumination on/off
Headset jack
100 ID card box
Customer panel illumination
(’Logo’ signal)
Key
Camera
Customer panel locking snesor
Logo illumination
Audio changeover switch Rearload only
Complete integration/window frame
12V
Gameport audio output
COM 2
COM 1
LPT
Output voltage
Power supply
DVI
VGA
Mouse
Keyboard
System wiring diagram PC2000xe
User guidance Channel 7
Channel 2
removable card reject box
Channel 3
Safety switch
17
18
12V
Power output switched
V.24 distributor
Power distributor Heating fan
EMA cable
Temperature sensor
channel 5
RSI
IDCU
CIM 86
Printing cassette
Shutter
Safe door sensor
Operat. panel
CMD
EDM or EPP
with battery
Board
Sensor
MM module
MM interface
PIN pad
Image processing module
(door 2)
Customer connection
Safety switch
Heating fan
CMD-V4 Controller
channel 4
Thermostat
channel 15
Receipt printer
contr.
Touchscreen
IDCU Receipt printer
channel 14
Power connection (country-specific)
DT
Customer connection
channel 6
Journal printer
Sensor rear door (door 1)
Softkey
UPS
non-switched
B
SE ext. on/off
Special electronics module (III)
Loudspeaker
channel 9
Power input
B
Voltage distributor
B
SOP key
Sensor
Power switch
C
(+5,+12,-12,+24V)
Central power supply unit
A
LCD light on/off
Headset jack
Capacitor
Power output
Key
100 IDcard box
SE
Audio changeover switch
Softkey
Customer panel light (ready indicator)
Audio loudspeaker
Camera
Customer panel locking sensor
Logo illumination
LCD
Fan
Fan
Fan
Audio output
Gameport
COM 2
COM 1
LPT
Output voltage
Power supply
DVI
VGA
Mous e
Keyboard
System wiring diagram PC2050xe
User guidance channel 7
channel 2
channel 3
removable card reject box
SE
Power output Power out put switched switched (powersave)
DT
channel 16 RSI
IDCU Intrusion
channel 11 channel 10
EMA cable
protection facility
Vertical cashout module
channel 5
V.24 distributor 16-channel Customer connection
Safety switch
Alpha keyboard with EPP
removable card reject box
Power connection (country-specific)
Power distributor CMD-V4 controller
channel 4
Customer connection
Receipt printer
Cassette module
Printing cassette
Shutter
Safe door sensor
EDM or EPP
with battery
Shutter
Cassette lock
CCDM
Deposit
Operat. panel
channel 12
Frontload only
Main switch
Journal printer
Capacitor
Barcode scanner
CIM 86
Passbook / statement / document scanner SEAC
CMD
Deposit/ CCDM
Receipt printer
IDCU
(door 1)
Board
ASKIM button/ status LED
PIN keypad
Sensor
MM module
MM interface
Softkey
UPS
non-switched
Shutter
IDCU
channel 9
Power input
B
contr.
Touchscreen
SE ext. on/off
Frontload only
Sensor
Power output
B
Document scanner SEAC
Passbook Statement printer Coin dispenser
Sensor rear door (door 2)
Rearload only
Special electronics module (III)
Loudspeaker
Camera
sensor ASKIM
anti skimming base unit
Customer panel locking sensor
Power switch
B
Voltage distributor
C
(+5,+12,-12,+24V)
Central power supply unit
A
LCD light on/off
SOP key/push button
Softkey
Logo
12V
Receiver board
CD-ROM
Audio output
Headset jack
100 ID card box
Customer panel illumination (’Logo’ signal)
Logo illumination (’Logo’ signal)
Logo illumination in the operating unit (’BBA’ signal)
LPT 2
FireWire SCSI
Key
Floppy
Audio changeover switch
User guidance
CCDM Document scanner SEAC
COM 2
COM 1
LPT
Output voltage
Power supply
DVI
VGA
Mouse
Keyboard
Audio loudspeaker
Gameport + Audio output/input
Floppy connection
System wiring diagram PC2100xe
channel 7
channel 2
channel 3
Complete integration/window frame
19
20
LCD
Fan
Fan
Fan
Fan
Power output switched
Power distributor
Channel 16
V.24 distributor 16-channel RSI
Channel 11
EMA cable
Temperature sensor
Channel 3
Cassette module
Printing cassette
Removable card reject box
Heating fan
Alpha keyboard with EPP
Shutter
Shutter
Auxiliary transport
CCDM
Deposit
Board
Sensor
MM interface
PIN pad
Image processing module
(Door 2)
Customer equipment
Safety switch
Heating fan
Channel 4
CMD-V4 Controller
EDM or EPP
Channel 12
Thermostat
Channel 15
Receipt printer
Safe door sensor
Operator panel
Fan
Channel 14
Power plug (country-specific)
DT
Channel 6
Journal printer
CIM 86
Barcode scanner
Passbook/ statement
CMD
Deposit / CCDM
User guidance
Relay for ext. features
Power distributor
Barcode scanner
IDCU
IDCU Receipt printer
Softkey
UPS
(+5,+12,-12,+24V)
unswitched
Capacitor
Power input
contr.
Touchscreen
Channel 9
P ower switch
SE ext. on/off
Sensor
Power output
Sensor rear door (door 1)
Special electronics module (III)
Loudspeaker
100 ID card tray
A C D Central power supply B B B
Passbook Statement printer
SOP button
Softkey
SE
LCD backlight on/off
Headphone jack
Camera
Fan
Customer panel illumination (ready indicator)
Button
Door of the operating unit
Logo illumination
12V
USB
USB
Audio changeover switch
Fan
FireWire
Audioausgang
Audio loudspeaker
Lock sensor for customer panel
Gameport
COM 2
COM 1
LPT
Output voltage
Power supply
DVI
VGA
Mouse
Keyboard
System wiring diagram PC2150xe
Channel 7
Channel 2 Connector (only CCDM cable)
Channel 5
LCD
Fan
Fan
Fan
V.24 distributor 16 channel Customer connection
Fan
Fan
only for DIP reader
channel 5
channel 6
Power output switched
EMA cable
Temperature sensor
CIM 86
Cassette module
Printing cassette
Shutter
Safe door sensor
EDM or EPP
Shutter
Auxiliary transport
CCDM
Deposit unit
Operator Panel
Sensor
MM module
MM interface
PIN pad
Print
Image processing module
Sensor ASKIM
Basic unit ASKIM
ASKIM button/ Status LED
Fan
channel 14
RSI
Safety switch
Heating fan
IDCU
Forms printer
Cash Media Dispenser
Deposit unit/ CCDM
Receipt printer
IDCU
Softkey
Power supply (country-specific)
DT
channel 15
Thermostat
channel 4
CMD-V4 controller
Controller
Touchscreen
Capacitor
Receipt printer
SE ext. on/off
removable card reject box 100 IDKartenbox
Journal printer
Sensor rear door (door 1)
Special electronics (III)
Loudspeaker
channel 12
UPS
B
Forms printer
SOP key/ switch
channel 9
Power input
B
D
Central power supply unit
B
Voltage distributor
+5,+12,(-12),+24V
C
LCD illumination on/off
A
Headphone jack
Sensor
Power switch
K ey
Softkey
Power output
unswitched
Audio changeover switch (with button)
Optical indicators (MEIs)
SE
Audio loud speaker
Camera
Customer panel Door of locking sensor operating unit (door 2) Fan Fan
Logo light
USB
USB
12V
FireWire
audio output
Gameport
COM 2
LPT COM 1
Output voltage
DVI
VGA
Mouse
Keyboard
System wiring diagram PC2250xe
channel 7
channel 2 Connector (CCDM cable only)
channel 3
Power distributor
21
22
LPT
DVI
12 V
COM 1
COM 2
Gameport
Audio output
Power output
Fan Channel 6
Logo light
Power output switched
Power distributor
Heater
Safety switch
V.24 distributor 16-channel
RSI
Air conditioner
Thermostat
Shutter
Deposit unit
Shutter
EPP
Fan
Sensor
MM module
MM interface
Print
Camera
Right safe door
Left safe door
Channel 14
V.24 Video (camera)
L. Wendland Version 04 up to fall 2004 without CCDM March 2005
connection
DT Custromer
Relay panel for ext. features
Channel 9
Heater
Channel 2
Temperature sensor
Channel 4
Output controller (CMD-V4)
IDCU
Channel 5
Power plug Power plug (country-specific) (country-specific)
Thermostat
Channel 15
Receipt printer
Contr.
Touch Screen
Removable card reject box
Journal printer
B
Operator panel
Statement prt.
Channel 12
UPS
+5,+1 2,(-12),+24V
unswitched
Power distributor
B
Sensor
B
CIM 86
(III)
Special electronics
Cash media dispenser
Deposit unit
IDCU
Media entry indicators (MEIs)
I/O switch
C
Statement printer
Loudspeaker (SE)
Video
Power input
A
Headph. jack
Capacitor
Power supply unit
Audio-/headphone switch
Softkey
Power output
Loudspeaker (Audio)
100 ID card box
Customer panel
LCD
VGA
Keyboard
Power input
System wiring diagram PC2350xe
Softkey Channel 7
Channel 3
Facia of ProCash 2xxx(xe)
Facia prepared for upgrade e.g. various slots for account, passbook or cheque printer above the display and dummy shutter for deposit unit or CCDM All “Media Entry Indicators” MEI have the same size Logo lightning available for all systems. Default for PC2x50(xe) with lightning tubus and optional for all other ATM’s
Logo illumination with CCFL
Special electronics module
Logo illumination
+ 24 V DC
23
Central Power Supply Unit II 01750049728 Views Front view
Description The central power supply unit II 01750049728 supplies all components that do not have their own power supply with the required DC voltages. The central power supply unit II is designed for the voltage range 115 / 240 V and is automatically set to the mains voltage supplied. However, the voltage (115 V or 230 V) must be set with a slide switch to define the limiting values for detection of undervoltage at power input.
24
The central power supply unit II has no main switch and changes automatically to standby mode when line voltage is applied. In this operating mode, standby voltages only (- 12 V, + 5.2 V and + 12 V) are supplied. A data interface controls the on/off functions of the power outputs (switched voltages of + 5.2 V, + 12 V, and + 25 V). All outputs are protected against short circuits as well as overvoltage or undervoltage. In addition, there is protection against overtemperature. The unit is cooled by an integrated fan.
Safety functions: Short-circuit If a short-circuit occurs at the outputs, the central power supply unit II switches off immediately. It switches on again automatically.
Overvoltage and overtemperature In a case of overvoltage or overtemperature, the central power supply unit II switches off immediately and can only be switched on again by switching the supply voltage off and on again (configuration-dependent: e.g. disconnect mains plug, press switch on power distributor).
25
Output voltages Output 1 2 3 4 5 6
Voltage
Tolerance
- 12 V + 5.2 V + 12 V + 5.2 V + 25 V + 12 V
± 10 % ± 3% ± 10 % ± 3% *1) ± 10 %
Max. current 0.1 A 0.5 A 0.3 A 4.0 A *2)
Comment Standby Standby Standby switched with NEN switched with NEN switched with NEN
*1 Max. voltage: + 26.4 V Min. voltage: + 25 V with a load of 10 A *2 Connectors A and C: The max. constant current at pin 2 is 6 A. The current limit is 8 A. Connectors B1, B2, B3: The max. total constant load at connector B1, B2 and B3 is 10 A. A current of 15 A is permitted for a duration of 10 s every 60 s. Depending on the specific revision level, the maximum peak current at plugs B1, B2, B3 varies. The revision level is specified on the type label. Revision level 01: The central power supply unit II can supply a temporary peak current of max. 20 A for 1 ms (refresh rate 60 s). Revision level 02: The central power supply unit II can supply a temporary peak current of max. 23 A for 300 ms (refresh rate 60 s).
i
26
The total load on the 25 V output must not exceed 10 A.
Pin assignment
1 2 3 4
Connector B1 Connector B2 Slide switch Connector B3
5 Power input 6 Connector C 7 Connector A
27
Connector A
1
Pin 1 2 3 4 5 6 7 8
Assignment 0V + 25 V (switched) NEN STNANT NAN + 12 V (Standby) + 5.2 V (Standby) - 12 V (Standby)
Type of connector: AMP-UNIV-MATE-N-LOK 8F
Remarks
Input signal Input signal Output signal
Connectors B1, B2, B3
1
Pin 1 2
Type of connector: AMP-UNIV-MATE-N-LOK 2F
Assignment 0V + 25 V (switched)
Remarks
Connector C
1
Pin 1 2 3 4 5
28
Assignment 0V + 25 V (switched) + 5.2 V (switched) - 12 V (Standby) + 12 V (switched)
Type of connector: AMP-UNIV-MATE-N-LOK 5F
Remarks
Central Power Supply Unit III 01750069162 Views Front view
Description The central power supply unit III 01750069162 supplies all components that do not have their own power supply with the required DC voltages. The central power supply unit III is designed for the voltage range 115 V / 240 V and is automatically set to the mains voltage supplied. However, the limiting values for detection of undervoltage at power input must be set to the input voltage of 115 V or 230 V must be set with a slide switch. The central power supply unit III has no main switch and changes automatically to standby mode when line voltage is applied. In this operating mode, standby voltages only (- 12 V, + 5.2 V and + 12 V) are supplied.
29
There are three open collector input signals (PON, PFC, PDON) and one open collector output signal (PFN) to control the other outputs (switchable voltages + 5.2 V, + 12 V and + 25 V) and the switchable voltage + 24 V at connector D. If all outputs are to be controlled automatically via the central power supply unit III, the PON signal has to be set to low (0 V) with the NEN jumper 70702001416 at connector A. All outputs are protected against short-circuits and overtemperature. The central power supply unit III also has a temperature-based switch-off function if overheating does occur. The unit is cooled by an integrated fan.
Safety functions Short-circuit If a short-circuit occurs at the outputs, the central power supply unit III switches off immediately. It switches on again automatically.
Overvoltage and overtemperature In case of overvoltage or overtemperature, the central power supply unit III switches off immediately and can only be switched on again by switching the supply voltage off and on again (configuration-dependent: e.g. disconnect power plug, press switch on power distributor).
30
Output voltages Output
Voltage
Tolerance ± 10 % ± 3 % ± 10 % ± 3 %
Max. current 0.3 A 0.5 A 0.4 A 4.0 A
1 2 3 4
- 12 V + 5.2 V + 12 V + 5.2 V
5
+
25 V
*1)
6
+
12 V
± 10 %
3.5 A
7
+
24 V
± 10 %
0.1 A
*2)
Comment Standby Standby Standby Controllable via PON and PDON Controllable via PON and PDON Controllable via PON and PDON Controllable via PON and PDON
*1) Max. voltage: + 26.4 V Min. voltage: + 25 V with a load of 10 A The inrush current through the connected components must not exceed 12 A for 5 ms. *2) Connectors A and C: The maximum continuous current at contact 2 (+ 25 V) is 6 A in each case. The current limit is 8 A. Connectors B1, B2, B3: The max. total constant load at connector B1, B2 and B3 is 10 A. A current of 15 A is permitted for a duration of 10 s every 60 s. A peak current of 23 A can be supplied for 300 ms with the same cycle (60 s).
i
The total load on the 25 V output must not exceed 10 A.
31
Pin assignment
1 2 3 4
32
Connector D Connector B1 Connector B2 Slide switch (voltage limit setting)
5 6 7 8
Connector B3 Power input Connector C Connector A
Connector A Connection to the special electronics module 1 Type of connector: AMP-UNIV-MATE-N-LOK 8F
Pin 1 2 3 4 5 6 7 8
Assignment 0V + 25 V PON PFC PFN + 12 V + 5,2 V - 12 V
Remarks
Input signal (NEN) Input signal (STNANT) Output signal (NAN)
Connectors B1, B2, B3 Connection of components
1
Pin 1 2
Assignment 0V + 25 V
Type of connector: AMP-UNIV-MATE-N-LOK 2F
Remarks
33
Connector C Connection of the operator panel
1
Pin 1 2 3 4 5
Assignment 0V + 25 V + 5.2 V - 12 V + 12 V
Type of connector: AMP-UNIV-MATE-N-LOK 5F
Remarks
Connector D Connection to the special electronics module 1 Type of connector: Molex-Mini-Fit, 3M
Pin 1 2 3
34
Assignment 0V + 24 V PDON
Remarks
Power Distributor Off Not
Overview power supply I,II,III and CCDM Mat. No. *323501000 Central Power Pack CE
Comment
Picture
- 1st Version - Fan blow cold air into power supply - Successor of 1st Version
01750049728 Central Power Supply Unit II
01750069162 Central Power Supply Unit III
- Increased Power - Fan blows cold air outside of the power supply (blowing direction changed) - Minimal increased power +-12V Standby outputs. Identical parameter to CPSU II. - Additional 3 Pin MOLEX Minifit Plug (switch off power distributor without switched PC output power; used only with new USB special electronic IV). - Fan blow cold air outside of the power supply (same as CPSU II).
01750056694 Central power supply unit CCDM
- Increased power. - Additional connection for CCDM.
35
Power Distributor 01750004231 / 2365 Power is supplied via a rubber plug. How the power outputs are used depends on the system configuration.
1 Fan connector 2 Special electronics connector 3 Control connector for ZAC and power distributor 4 SOP switch connector 5 Door switch connector
6 7 8 9
Rubber socket for power output Rubber socket for power output Rubber socket for power input Voltage selector Default setting: 230 V 10 ON / OFF switch
36
Technical data Connectors 1 and 2:
in the basic version with special electronics
These connectors may not be combined in any other way.
Power outputs Power distributor 01750004231 Connector 6: switched power output for PC connection. This power output is switched on and off via the special electronics synchronously with the switchable + 25 V voltage of the power supply unit. Connector 7: unswitched power output for connection of the power supply unit. Power distributor 01750002365 Connector 6 and 7:
unswitched power output for connection of the power supply unit and the PC.
37
Pin assignment Connector 1: control of customer panel fan Type of connector: Dubox, 2 x 3-pin M 2
Pin
1
Assignment
1
+ 24 V
2
GND
3 4 5
LRM (fan response)
6 Connector 2: control of power distributor Type of connector: Dubox, 2 x 2-pin M 2
Pin
Assignment
1
+ 25 V
2
GND
3
LRM (fan response)
4
38
1
Power Distributor 01750073167 Power is supplied via a rubber plug. Two of the three rubber plug sockets used to supply the components with line voltage are switched over a relay. The relays are controlled via the special electronics. The power distributor has a two-pin on/off switch. The built-in board has a sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).
1 ON/OFF switch 2 Power input 3 Power output, not switched
4 Power output, switched 5 Power output, switched 6 Power distributor control
39
Schalter Switch Commutateur
1 2 3
Netzeingang Power input Entrée du réseau Netzausgang, ungeschaltet Power output, non-switched Sortie du réseau commutée Netzausgang, geschaltet Power output, switched Sortie du réseau on
Steckerbelegung Netzverteiler maximaler Gesamtstrom = 8 A Connector assignment Power distributor whole current maximum = 8 A Attribution de signaux sur le connecteur Connecteur de tension ampérage maximum = 8 A
Monitor Monitor Moniteur
If the device has a CRT monitor, the monitor is usually connected to the switched power output 3 (monitor).
Pin assignment (power distributor control)
1
Type of connector: Berg, 6-pin M
2 Pin 1
Name + 24 V
2
+ 24 V (relay control power output 2)
3
GND
4
GND
5 6
40
+ 24 V (relay control power output 3) monitor
Power Distributor 0323900000 for ProCash 2xxxxe Power is supplied via a rubber plug. Two of the three rubber plug sockets used to supply the components with line voltage are switched over relays. The relays are controlled via the special electronics. The power distributor has a two-pin On / Off switch. The built-in board has a sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).
1 On / Off switch 2 Power input 3 Unswitched power output
4 Switched power output 5 Switched power output 6 Power distributor control
41
Schalter Switch Commutateur
1
2
3
Netzeingang Power input Entrée du réseau Netzausgang, ungeschaltet Power output, non-switched Sortie du réseau commutée Netzausgang, geschaltet Power output, switched Sortie du réseau on
Steckerbelegung Netzverteiler maximaler Gesamtstrom = 8 A Connector assignment Power distributor whole current maximum = 8 A Attribution de signaux sur le connecteur Connecteur de tension ampérage maximum = 8 A
Netzausgang, geschaltet Power output, switched Sortie du réseau on
If the device has a CRT monitor, the monitor is usually connected to the switched power output 3 (monitor).
Pin assignment Power distributor control (Berg, 6-pin M)
1
Connector type: Berg, 6-pin M
2 PIN
Name
1
+ 24 V
2
+ 24 V (relay control power output 2)
3
GND
4
GND
5 6
42
+ 24 V (relay control power output 3) monitor
Special Electronics Module III 01750003214 The compact special electronics represents, in addition to the built-in PC, the central control and monitoring unit of the system and is connected to the PC via the V.24 interface. The status messages of the special electronics are evaluated by the software and the jobs are executed in accordance with the device configuration defined in the software. Controls and indicators Specific operating states of the system can be recognized on the LED display panel. The yellow LEDs are only significant for the UPS mode of a system with an uninterruptible power supply. A key is used to switch the system on and off. An integrated volume control (e.g. for a built-in loudspeaker) and a monitor switch are available. Using this switch you can define whether the monitor should be permanently turned on independent of the software job. The following functions of the special electronics can be used:
Central ON/OFF switch Monitoring the central power supply unit Switching on logo light Switching on media entry indicators Switching on LCD backlight Control of switched power output of power distributor Volume control for system loudspeakers Monitoring the operating unit door Monitoring the closing of the customer panel SOP switch for setting operator mode Input / output of relay for external features Keyboard signals from PIN pad and softkeys
Mode of operation As soon as the line voltage is applied to the power supply unit, the special electronics is ready to operate. The logic has 2 operating states.
43
Switched on status Standby status
Indicator: green LED Indicator: red LED
In the switched on state of the system, the red LED is alternately switched on and off each time the pushbutton switch is operated. The lit status of the red LED is communicated to the program as "switch-off request". The program then switches the special electronics to standby status via a corresponding job. Depending on the type of job, the logic is switched off as follows: Permanent OFF Momentary OFF (cold start)
Indicator: red LED Indicator: red LED + green LED flashes
In standby mode, all individual components of the system are switched off and the special electronics processes only the signals of the key. Switch-on characteristics When the line power is turned on, the last operating state before the line power was turned off will be restored automatically. If the special electronics is in standby mode, the ON/OFF key must be pushed. The self-service system is then powered up with a delay of approx. 6 seconds. Controlling the power supply The switchable voltages of the power supply are controlled by the signals NAN, NEN and STNANT: NAN: The signal is created by the power supply unit, if the line voltage drops below 170 V (switch position 230 V) or 85 V (switch position 115 V) for more than 26 (± 4) ms. NEN: The + 5 V, + 12 V and + 24 V outputs for the switchable voltage are controlled with this signal of the special electronics. UPS operation During emergency power supply, specific status signals can normally be queried electronically (e.g. end of capacity or switch-on status) and control assumed remotely. The two yellow LEDs can be used as follows:
44
UPS active/power failure End of capacity
Display: Yellow LED beside the red LED Display: Yellow LED beside the green LED
45
46
yellow
yellow
1
Side view, left
1
1
1
2
Internal inputs / outputs I
Power distributor
Monitor switch On / Off
Volume control
Button On / Off
Power source Power supply control
LED block
green
red
1
6
V.24
Front view
1
2
1
1
14
Illuminated arrows
1
2
1
Jumpers
1
2
Internal inputs / outputs II
Customer-specific inputs / outputs
Side view, right
Right Left softkeys
1
Device views
Pin assignment Power supply, power supply unit control Pin 1 2 3 4 5 6 7 8
Signal + 24 V + 12 V - 12 V +5V GND NACHECK NEN STNANT
Power distributor Pin 1 2 3 4 5 6
Signal + 24 V + 24 V, delayed switch-on GND Eco power distributor Logo illumination Monitor
47
Internal inputs/outputs I Pin Signal 1 + 24 V 2 Door interlock 1 3 + 24 V 4 Door interlock 2 5 + 24 V 6 Door interlock 3 7 + 24 V 8 Control of ready indicator 9 Reserved input 10 Reserved output 1 11 Loudspeaker 12 Reserved output 2 13 Feedback door 1 14 GND 15 Feedback door 2 16 GND 17 Feedback door 3 18 GND 19 Feedback SOP key 20 GND 21 Feedback proximity sensor 22 GND 23 Spare feedback 1 24 +5V 25 Spare feedback 2 26 External On / Off key
48
Customer-specific inputs/outputs Pin Signal 1 +5V 2 +5V 3 NC UEMA relay (closed) 4 NO UEMA relay (open) 5 Relay for external features 1 6 Relay for external features 2 7 Relay for external features 3 8 Relay for external features 4 9 Common UEMA relay 10 Response from customer relay 3 11 Response from customer relay 1 12 GND 13 GND 14 + 24 V 15 + 24 V 16 + 24 V 17 Logo illumination control 18 NACHECK 19 STNANT 20 Feedback door 3 21 Response from UPS: Battery nearly empty 22 Response from customer relay 4 23 Response from customer relay 2 24 Response from UPS: Power failure / emergency power mode 25 GND
49
SE V.24 control Pin 1 2 3 4 5 6 7 8 9
Signal RXD TXD DTR GND
CTS
Left softkeys The softkeys in xe Systems are connected by the “PIN/Softkey adaptor” to the “pin pad matrix” connector of the SEL. Pin 1 2 3 4 5
Signal Matrix signal Y0 Matrix signal Y1 Matrix signal Y2 Matrix signal Y3 Matrix signal X2
Right softkeys The softkeys in xe Systems are connected by the “PIN/Softkey adaptor” to the “pin pad matrix” connector of the SEL. Pin 1 2 3 4 5
50
Signal Matrix signal Y0 Matrix signal Y1 Matrix signal Y2 Matrix signal Y3 Matrix signal X3
Indicator control (illuminated arrows) Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Signal Power source 1 GND Control output 2 GND Power source 3 GND Power source 4 GND Power source 5 GND Power source 6 GND Power source 7 GND Control output 8 +5V + 24 V + 24 V + 12 V - 12 V
51
PIN pad matrix Pin 1 2 3 4 5 6 7 8 9 10 11 12
Signal Matrix signal Y0 Matrix signal Y1 Matrix signal Y2 Matrix signal Y3 Matrix signal Y4 Matrix signal Y5 Matrix signal Y6 Matrix signal Y7 Matrix signal X0 Matrix signal X1 Matrix signal X2 Matrix signal X3
2 jumpers accessible from the exterior Pin 1 2 3 4
52
Signal Mode 1 GND GND Mode 2
Internal inputs/outputs II Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
Signal 24 V control 1 24 V control 2 24 V control 3 24 V control 4 I2C bus data, output only I2C bus clock, output only Remote switch-on GND LCD illumination control GND Power distributor clock GND Fan monitoring GND Logo illumination inquiry GND LCD illumination query GND +5V +5V + 24 V + 24 V + 12 V - 12 V GND
53
Embedded PC4 for Pro Cash 2xxxxe Overview of PC variants Part number 01750057359 01750062076 01750070085 01750083096
Description Intel Pentium IV processor Intel Celeron processor Intel Celeron processor Intel Pentium IV processor
2.0 GHz 1.7 GHz (pre series) 2.0 GHz 2.8 GHz
All PC versions are available without CD Rom for PC 2100xe
i
Depending on the device configuration the PC can be equipped with other or additional components (e.g. DVD-ROM drive) or with components with larger storage capacity (e.g. larger hard disks). If the PC is replaced, these components must be transferred from the old to the new PC or ordered individually.
54
Technical data Pentium IV and Celeron ATX motherboard Chip set Microprocessors Front side bus Main memory DIMM slot Flash EPROM
Intel 845G Intel Pentium IV 2.0 GHz 2.8GHz Intel Celeron 2.0 GHz 133 MHz / 266 MHz Minimum 256 MB 2 (SDRAM/DDR 133/266) BIOS update via diskette possible
Interfaces (rear side)
2 x USB
Interfaces (rear side)
2 x serial (9 pin) 1 x parallel (25 pin, EPP, ECP) 1 x keyboard (PS/2) 1 x mouse (PS/2) 2 x USB 1 x CRT 1 x DVI 1 x Game Port 1 x microphone 1 x Line in 1 x Line out / speaker out 1 x LAN
Interfaces (internal)
2 x IDE, primary & secondary 1 x floppy 1 x Wake-on-LAN
Floppy disk drive
3.5", 1.44 MB
Hard disk controller Hard disk capacity
min. 40 GB, 3.5"
CD-ROM drive (only for 01750057359)
ATAPI (52-speed)
Slots
5 x PCI 1 x AGP
55
Video Required memory
Integrated graphics at least 8 MB
Audio
On-board sound card, 4W amplifier
LAN
On-board LAN (Ethernet)
Electrical ratings Supply voltage Line frequency Max. power dissipation
110 - 120V / 220 - 240V 50 - 60 Hz 200 Watt
Dimensions Dimensions (W x D x H)
136 x 427 x 404 mm
Compatibility (references)
56
Microsoft operating systems (DOS, WIN NT/2000/XP) Linux OS/2
Rear side
1 2 3 4 5 6 7 8 9
Power output Power input Power supply 12 V DC for LCD LPT1 LAN on board (Ethernet) COM 2 AGP slot Line (in) Microphone
10 11 12 13 14 15 16 17
Line (out) 5 PCI slots Game port DVI-D 2 USB interfaces CRT video COM 1 Keyboard (top) and mouse (bottom)
57
Front side
1 2 3 4
58
RESET LED power (green) CD-ROM 3.5" floppy disk drive
5 6 7
2 USB interfaces ON/OFF button LED HDD (yellow)
ATP195 P4 motherboard 01750057420
1 2 3 4 5 6 7 8 9
COM 2 Wake-on-LAN Fan 2 (system) LCD monitor 2 USB interfaces and LAN CRT monitor LPT1 COM 1 Keyboard and mouse
10 11 12 13 14 15 16 17 18
CPU socket Fan 1 (CPU) Floppy IDE (secondary) IDE (primary) IrDA USB 2 Fan 1 (system) USB 1
59
Lithium battery There is a lithium battery on the motherboard for preserving the date, time and the CMOS. This battery needs to be changed about every three years. Danger of explosion if replaced improperly. It is therefore important to note the following points: Avoid short circuits. Never recharge the battery. Avoid temperatures above 100 °C. Do not try to open the battery by force. Do not allow the battery to come into contact with water or fire. Replace the battery only with the same or an equivalent type recommended by Wincor Nixdorf International GmbH (see chapter "Appendix", section "Consumables" in the operating manual). Dispose of used batteries in compliance with national regulations (observe the manufacturer's specifications, if necessary).
Motherboard change After changing the motherboard or PC it’s important to check the jumper and BIOS settings. Default settings are listed below. If the software require modification it’s allowed to change the corresponding BIOS parameter
60
Position of jumpers
1 2 3
JP 6 JP 7 JP 5
4 5
JP 1 JP 2
61
Jumper settings Jumper 1: Front side bus
Auto FSB (1-2) 133 MHz (3-4) 100 MHz (4-5)
Jumper 2:
Reset (2-3)
RTC reset
Normal (1-2)
Jumper 5: Keyboard power
5 V standby (1-2) Vcc (2-3)
Jumper 6:
Enabled (1-2)
On-board AC97
Disabled (2-3)
Jumper 7:
Disabled (2-3)
On-board LAN
Enabled (1-2)
bold
62
= default
BIOS SETUP Bios version: 020925 Standard CMOS features Date (mm:dd:yy) Time (hh:mm:ss) > > > >
IDE Primary Master IDE Primary Slave IDE Secondary Master IDE Secondary Slave
ST380021A None SAMSUNG CD-ROM SC-1 None
Drive A Drive B
1.44M, 3.5 in None
Video Halt On
EGA/VGA All, But Keyboard
63
Advanced BIOS features
64
Virus Warning CPU L1 & L2 Cache Quick Power On Self Test First Boot Device Second Boot Device Third Boot Device Boot Other Device Swap Floppy Drive Boot Up Floppy Seek Boot Up NumLock Status Gate A20 Option Typematic Rate Setting
Disabled Enabled Enabled Floppy CDROM HDD-0 Enabled Disabled Disabled On Fast Disabled
Security Option APIC Mode
Setup Enabled
OS Select For DRAM > 64 MB Report No FDD For WIN 95 Full Screen LOGO Show Small Logo (EPA) Show
Non-OS2 No Enabled Enabled
Advanced Chipset features DRAM Timing Selectable
By SPD
Turbo Mode Command Pre Clock Memory Frequency For System BIOS Cacheable Video BIOS Cacheable Memory Hole At 15M-16M Delayed Transaction Delay Prior to Thermal AGP Aperture Size (MB)
Disabled Auto Auto Enabled Disabled Disabled Enabled 16 Min 64
On Chip VGA On-Chip Frame Buffer Size
Enabled 8 MB
65
Integrated peripherals
66
On-Chip Primary PCI IDE IDE Primary Master PIO IDE Primary Slave PIO IDE Primary Master UDMA IDE Primary Slave UDMA On Chip Secondary PCI IDE IDE Secondary Master PIO IDE Secondary Slave PIO IDE Secondary Master UDMA IDE Secondary Slave UDMA USB Controller USB 2.0 Controller USB Keyboard Support AC97 Audio AC97 Modem Init Display First Onboard PCI Audio IDE HDD Block Mode POWER ON Function
Enabled Auto Auto Auto Auto Enabled Auto Auto Auto Auto Enabled Enabled Enabled Auto Disabled PCI Slot Enabled Disabled BUTTON ONLY
Onboard FDC Controller Onboard Serial Port 1 Onboard Serial Port 2 UART Mode Select Onboard Parallel Port Parallel Port Mode
Enabled 3F8/IRQ4 2F8/IRQ3 Standard 378/IRQ7 Standard (ECP if statement printer is connected)
PWRON After PWR-Fail Game Port Address Midi Port Address
On 200 Disabled
Power Management Setup ACPI function ACPI Suspend Type
Disabled S1(POS)
Power Management Video Off Method Video Off In Suspend Suspend Type Modem use IRQ Suspend Mode HDD Power Down Soft-Off by PWR-BTTN Wake-Up by PCI card Power On by Ring Wake Up On LAN
User Define Blank Screen No Stop Grant 3 Disabled Disabled Instant-Off Enabled Disabled Enabled
Resume by Alarm
Disabled
Primary IDE 0 Primary IDE 1 Secondary IDE 0 Secondary IDE 1 FDD, COM, LPT Port PCI PIRQ(A-D)#
Disabled Disabled Disabled Disabled Disabled Disabled
67
PNP/PCI configurations Reset Configuration Data
Disabled
Resources Controlled By
Auto(ESCD)
PCI/VGA Palette Snoop
Disabled
PC Health Status Shutdown Temperature
68
60°C/140°F
Embedded Compact PC P4 / C4 i
Depending on the device configuration the PC can be equipped with other or additional components (e.g. DVD-ROM drive) or with components with larger storage capacity (e.g. larger hard disks). If the PC is replaced, these components must be transferred from the old to the new PC or ordered individually.
Overview of PC variants Part number 01750075723 01750075724
Description Embedded compact C4-2000 Embedded compact P4-2000
69
Technical data Pentium IV and Celeron ATX motherboard Chip set: Microprocessors: Front side bus: Main memory: DIMM slot:
Flash EPROM:
Intel 845GV Intel Pentium 4 2.0 GHz Intel Celeron 2.0 GHz 400 / 533 MHz 256 MB, max. 2 GB; Non-ECC; 3.3 V 2x DDR DIMM socket (184-pin) DDR SDRAM technology, unbuffered, DDR200/266 BIOS update via diskette possible
Interfaces (front)
2 x USB
Interfaces (rear)
2 x serial (9-pin) 1 x parallel (25-pin, EPP, ECP) 1 x keyboard (PS/2) 1 x mouse (PS/2) 4 x USB 1 x CRT 1 x DVI-D 1 x Game Port 1 x microphone 1 x Line in 1 x Line out / speaker out 1 x LAN
Interfaces (internal)
2 x IDE, primary & secondary 1 x floppy 1 x Wake-on-LAN
Floppy disk drive
70
3.5", 1.44 MB Slim-line
Hard disk controller Hard disk capacity:
Optical drive
min. 40 GB, 2.5" 80 GB, 2.5", (01750087691) * CD-ROM drive ATAPI CD-ROM drive ATAPI (01750057423) *
Slots
4 x PCI
Video: Required memory:
Integrated graphics Video memory shared 8 - 64 MB
Audio:
On-board sound card, 4 W amplifier
LAN:
On-Board 10/100 Mbit/sec Ethernet (RJ 45)
Electrical ratings Line voltage: Line frequency: Max. power dissipation:
110 - 120V / 220 - 240V 50 - 60 Hz 200 Watt
Dimensions Dimensions (H x W x D): Compatibility (references)
130 x 385 x 260 mm Microsoft operating systems (DOS, WIN NT/2000/XP) Linux OS/2
71
Front side
1 2 3 4
72
CD-ROM 3.5" floppy disk drive Two USB ports ON/OFF button
5 LED power (green) 6 LED HDD (yellow) 7 RESET button
Rear side
Power output Power input Mouse LPT1 Voltage output + 12 V DC LAN on board (Ethernet) COM 2 Port for COM 5 (MUX 3) and COM 6 (MUX 4) (optional) 9 Two USB interfaces 10 Line (out) 11 Microphone 1 2 3 4 5 6 7 8
12 Line (in) 13 Three PCI slots 14 Slot provided for COM add-on card (COM 3 (MUX 1), COM 4 (MUX 2)) 15 Game port 16 DVI-D port 17 Two USB interfaces 18 CRT video 19 COM 1 20 Keyboard
73
P195+ Motherboard (ICFT) 01750079126
1 2 3 4 5 6 7 8 9
74
Fan 2 (system) COM 2 LCD monitor Two USB interfaces and LAN CRT monitor LPT1 COM 1 Keyboard and mouse CPU socket
10 Fan 1 (CPU) 11 Jumper switching Standard CPU -> Mobile CPU 12 Floppy 13 IDE (secondary) 14 IDE (primary) 15 USB 2 16 Fan 1 (system) 17 USB 1
Lithium battery There is a lithium battery on the motherboard for preserving the date, time and the CMOS. This battery needs to be changed about every three years. Danger of explosion if replaced improperly. It is therefore important to note the following points: Avoid short circuits. – Never recharge the battery. – Avoid temperatures above 100 °C. – Do not try to open the battery by force. – Do not allow the battery to come into contact with water or fire.
–
Replace the battery only with the same or an equivalent type recommended by Wincor Nixdorf International GmbH (see chapter "Appendix", section "Consumables" in the operating manual). Dispose of used batteries in compliance with national regulations (observe the manufacturer's specifications, if necessary).
75
Position of jumpers
1 2 3 4
76
JP 6 JP 12 / 13 JP 5 JP 20
5 JP 1 6 JP 2 7 JP 14
Jumper settings Jumper 1
FSB Auto Select (1-2) 133 MHz (3-4)
Front side bus
100 MHz (4-5)
Jumper 2 RTC reset
Jumper 5 Keyboard power
Jumper 6 On-Board AC97
Jumper 12 Jumper 13 Audio Amplifier (left and right channel)
Jumper 14
Normal (1-2) Reset (2-3)
5 V standby (1-2) VCC (2-3)
Enabled (1-2) Disabled (2-3)
Enabled (1-2)
Disabled (2-3)
Signal to AC97
Route PC speaker
Jumper 20
Standard-CPU (1-2) Mobile-CPU (2-3)
bold = default
77
BIOS-Setup The different system-specific BIOS settings are listed in the hardware configuration on diskette or CD-ROM which is supplied with every system. BIOS version: WN EP4-M VER2.10 (2K041117)
Standard CMOS features Date (mm:dd:yy) Time (hh:mm:ss) > > > >
78
IDE Primary Master IDE Primary Slave IDE Secondary Master IDE Secondary Slave
Auto Auto Auto Auto
Drive A Drive B
1.44M, 3.5 in. None
Video Halt On
EGA/VGA All , But Keyboard
Advanced BIOS features Virus Warning CPU L1 & L2 Cache P4-M CPU Speed Quick Power On Self Test First Boot Device Second Boot Device Third Boot Device Boot Other Device Swap Floppy Drive Boot Up Floppy Seek Boot Up NumLock Status Gate A20 Option Typematic Rate Setting
Disabled Enabled High Enabled Floppy CDROM HDD-0 Enabled Disabled Disabled On Fast Disabled
Security Option APIC Mode MPS Version Control for OS OS Select For DRAM > 64 MB Report No FDD For WIN 95 Full Screen LOGO Show Small Logo (EPA) Show
Setup Enabled 1.4 Non-OS2 No Enabled Enabled
79
Advanced chipset features
80
DRAM Timing Selectable
By SPD
Command Pre Clock Memory Frequency For System BIOS Cacheable Video BIOS Cacheable Memory Hole At 15M-16M Delayed Transaction Delay Prior to Thermal AGP Aperture Size (MB)
Auto Auto Enabled Disabled Disabled Disabled 16 Min 64
On Chip VGA On-Chip Frame Buffer Size
Enabled 8 MB
Integrated peripherals On-Chip Primary PCI IDE IDE Primary Master PIO IDE Primary Slave PIO IDE Primary Master UDMA IDE Primary Slave UDMA On Chip Secondary PCI IDE IDE Secondary Master PIO IDE Secondary Slave PIO IDE Secondary Master UDMA IDE Secondary Slave UDMA USB Controller USB 2.0 Controller USB Keyboard Support AC97 Audio AC97 Modem Init Display First Onboard PCI LAN AC97 Audio AMP IDE HDD Block Mode POWER ON Function
Enabled Auto Auto Auto Auto Enabled Auto Auto Auto Auto Enabled Enabled Enabled Auto Disabled Onboard Disabled Disabled Disabled BUTTON ONLY
Onboard FDC Controller Onboard Serial Port 1 Onboard Serial Port 2 UART Mode Select Onboard Parallel Port Parallel Port Mode
Enabled 3F8/IRQ4 2F8/IRQ3 Standard 378/IRQ7 ECP
PWRON After PWR-Fail Game Port Adress Midi Port Address
On 200 Disabled
81
Power management setup
82
ACPI function ACPI Suspend Type
Disabled S1(POS)
Power Management Video Off Method Video Off In Suspend Suspend Type Modem use IRQ Suspend Mode HDD Power Down Soft-Off by PWR-BTTN Wake-Up by PCI card Power On by Ring Wake Up On LAN
User Define Blank Screen No Stop Grant 3 Disabled Disabled Instant-Off Enabled Disabled Enabled
Resume by Alarm
Disabled
Primary IDE 0 Primary IDE 1 Secondary IDE 0 Secondary IDE 1 FDD, COM, LPT Port PCI PIRQ(A-D)#
Disabled Disabled Disabled Disabled Disabled Disabled
PNP/PCI configurations Reset Configuration Data
Disabled
Resources Controlled By
Auto(ESCD)
PCI/VGA Palette Snoop
Disabled
Frequency/voltage control i
The following settings are factory defaults and may not be changed.
Auto Detect PCI Clk Spread Spectrum Linear Spread Model Linear Spread Base Linear Spread Range CPU Clock
Enabled Enabled 11 11 1 100 MHz
83
16-Port Multiport Card 01750034037 for ProCash 2xxx(xe) With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number of COM interfaces on the system unit is increased by another sixteen. The multiport card assigns addresses and IRQs according to the Plug & Play specification.
1 78-pin D-SUB male connector There are no jumpers. To operate the multiport card drivers are required. They are supplied on a diskette shipped with the device or can be found in the intranet.
84
8-Port Multiport Card 01750034038 for ProCash 1500xe. With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number of COM interfaces on the system unit is increased by another eight. The multiport card assigns addresses and IRQs according to the Plug & Play specification.
1 78-pin D-SUB male connector There are no jumpers. To operate the multiport card drivers are required. They are supplied on a diskette shipped with the device or can be found in the intranet.
85
4-Port Multiport Card 01750037518 for ProCash 1500xe. With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number of COM interfaces on the system unit is increased by another four. The multiport card assigns addresses and IRQs according to the Plug & Play specification.
1 9-pin D-SUB female connector
2 37-pin D-SUB male connector
There are no jumpers. To operate the multiport card drivers are required. They are supplied on a diskette shipped with the device or can be found in the intranet.
86
Card Reader CHD V2x. Part number 01750049626 01750076277 01750076411 01750078148
Card reader Standard with V.24 connection ACT version with V.24 connection Standard with USB connection ACT version with USB connection
The card reader can process magnetic cards as well as chip cards. The firmware can be loaded, if necessary, via the serial interface or via the USB interface. The card reader also features a I/O port which can be used, for example, to control LEDs (stand-alone version) or to connect an external pushbutton By pressing the pushbutton, which can be connected externally, cards that have been left inside the device can be removed.
87
The card reader comes ready for use of a Security Access Module (SAM). The device has an internal card socket that holds the SAM ID-000 format chip card The SAM module can be used to implement encryption and decryption standards by means of a crypto processor. The selection of the ID-000 chip card is customer-specific and depends on the possibilities of the application software used. The ACT version also has a feature that arrests an ID card if the system software detects a certain type of manipulation. E.g. Lebanese Loop. The ID card arrest is triggered by the software. The card can only be released again manually. After removal of the arrested ID card, the system can only be operated with card reader CHD V2x, but the card arrest function is no longer guaranteed. Card reader CHD V2x must therefore be replaced after ID card arrest.
88
Device views Overall view Standard
1 2 3 4
Retaining bracket for MM sensor Wheel for transporting card manually Socket for SAM module Card insertion slot
89
ACT version
1 2 3 4 5
90
Retaining bracket for MM sensor (only for Germany) Wheel for transporting card manually Socket for SAM module Lever to release an arrested ID card Card insertion slot
Front view
1 Shutter 2 Lever for moving the shutter manually
91
Rear view V.24 version
1 I/O port 2 V.24 data interface 3 Power supply
92
USB version
1 USB data interface 2 I/O port 3 Power supply
93
Device version used WN part number
Manufacturer’s name
Tracks
Chip card
Comment
01750049626
V2XF-11JL-W01
T1 R/W
Yes
Standard version V.24 connection
Yes
ACT version V.24 connection
Yes
Standard version USB connection
Yes
ACT version with USB connection
01750076277
01750076411
01750078148
T2 R/W T3 R/W V2XF-11JI-W31 T1 R/W T2 R/W T3 R/W V2XU-11JL-W51 T1 R/W T2 R/W T3 R/W V2XU-11JI-W81 T1 R/W T2 R/W T3 R/W
The firmware modules are to be found on the training CD. The current versions are also provided in the intranet / extranet. Name of corresponding firmware files: V2X_B00.bin V2X_C00.bin
Basic module magnetic card Basic module chip card
V2X_C05.bin
Chip card module EMV
V2X_C06.bin
Chip card module ZKA
V2X_C08.bin
Moneo cards France
V2X_S00.bin
Basic module SAM
94
for standard applications
for optional SAM applications
Due to a symmetric arrangement of the card insertion slot the card reader can be installed in standard position or turned around by 180°. As in former devices, functions such as detection of the card width, magnetic track detection and shutter in the card transport route are also available. To ensure that in case of a power failure the current function is terminated properly, a capacitor can be built in the system as an option. The reaction to power failures, however, can also be determined by the application. The card reader has an internal memory for statistical data. This data can be saved to a log file with KDIAG. Any errors that have occurred are also saved. The errors can be read out with KDIAG
95
Position of components. SW1 SW3 SH
SW2
S1
MM
SL3
SL1
Abbreviation S1 - S4 SW1 SW2 SW3 SW4 SH SL1 SL2 SL3
SW4 S2
M1
S3 SL2
Head
Meaning Sensors for card position Sensor for pre-recognition of magnetic track Sensor for card width Sensor to detect position of shutter blade Sensor to detect IC contact completely down Shutter Solenoid which opens the shutter blade Solenoid which pulls IC contact down Magnet to trigger card arrest (ACT version only) M1 Motor MM MM / CIM sensor (only Germany) Head Magnetic head
96
S4
Technical data Operating voltage
24 V
Current consumption
max. 2.0 A (during operation) 500 mA (standby)
Temperature range
5 to 55 °C in operation
Interface
V.24 or USB
Line speed
1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps (factory setting) (automatic detection*)
Data bits
8
Parity
even
Stop bits
1
Number of chip card sockets ID-000 for SAM
1
Lifetime
2,000,000 passes or 6 years (Chip card contact block: 500,000 contacts) One pass includes transporting the card forwards and back. The number of passes depends on the system. One transaction may consist of several passes plus error correction.
Dimensions (H x W x L)
95 x 108 x 214.2 mm
Weight
2.0 kg
* Automatic baud rate recognition is only active after switch-on.
97
Removing a jammed card (ACT version only) i
The following description of how to remove a jammed card only applies to an ACT card reader.
3
Press lever (1) as far as possible in the direction shown by the arrow. Then press lever (2) as far as possible in the direction shown by the arrow. Move the ID card by turning the manual card transport knob (3) so that it can be removed from the card slot. Remove the ID card (4).
i
98
If an ID card jams, card reader CHD V2x must be replaced
Cleaning and test utilities The following cards should be used for maintenance and service purposes: Test utilities Hybrid test card:
01750066226 (replaces type 01750000093)
Cleaning utilities Cleaning brush for MM / CIM 86 sensor: Sensor cleaning card: Wincor Nixdorf ELIX wet cleaning card:
01750012317 in preparation 01750016388
Cleaning card CHD Austria (pre-saturated cleaning card):
01750057227
99
DIP Hybrid Reader ICM 300 01750041226
Functions Reading of tracks 1, 2 and 3 of the magnetic stripe Reading and writing during chip processing Magnetic stripe The card tracks can only be evaluated while the card is manually inserted or pulled out. The application software determines if reading takes place when the card is inserted or pulled out or in both instances. Chip processing When chip processing is activated, the card is locked inside the module by a pin to prevent that the card is removed during processing.
100
LED In the front of the card insertion there is an LED panel. When voltage is turned on, the LED starts blinking green until the software is activated. The application software can be used to determine the color (red, green or orange) as well as the type of display (off, permanent light, flashing frequency) and what the individual displays mean. You will find the error codes in the Programmer's Guide for the user software. Mounting position The DIP hybrid reader can be built into systems horizontally or vertically. If it is built in horizontally make sure that the ID card's magnetic stripe faces down. This ensures that foreign objects (coins, for example) can fall directly through the insertion slot into the device.
Block diagram 1
1 2 3 4
Locking pin Magnetic head Front sensor ID card
2
3
4
5
6
7
5 End sensor 6 Chip contact station 7 Slide
101
Function elements Rear view
1 Connector for optional emergency capacitor 2 Socket for optional SAM (security access module, chip card in ID-000 format) 3 V.24 connector and power supply
102
Top view
1 Recess for removing foreign objects 2 Chip contact station 3 Card slide for end sensor activation and for making contact with the chip card
103
Side view
1 Front sensor
104
Technical data Approved magnetic cards Approved IC cards
Memory Card Read / Write Weight Speed of card movement DC power supply Current consumption:
according to ISO / IEC 7810, 7811, 7813 ISO / IEC 7816 / 1-3 EMV 96 Ver 3.1.1 (EMV = Europay, Mastercard, Visa) SLE 4432, SLE 4442 170 g 10 cm/s to 100 cm/s + 12 V + 10 % 150 mA 400 mA 700 mA for 2 ms
Climatic requirements
Temperature
Operation Storage
+ 5 °C to + 45 °C - 20 °C to + 70 °C
Humidity (relative humidity) 10 % to 95 % 10 % to 95 %
105
Maintenance and service The following cards should be used for maintenance and service purposes: Test utilities Hybrid test card:
01750066226 (replaces type 01750000093)
Cleaning utilities Wincor Nixdorf ELIX wet cleaning card:
106
01750016388
Softkeys Description
1 User side of softkeys 2 Rear side of softkeys
107
WN part number
Name
For monitor size
Remarks
01750057215
Softkey set 12.1" Barcl. NDC C H.K.-GPO Softkey set 12.1" Std. C Brai. H.K. GPO Softkey set 12.1" DDC C Brai. H.K. GPO Softkey set 12.1" Std. C H.K. GPO Softkey set 12.1" DDC C H.K. GPO Softkey set 12.1" NDC C Std. H.K. GPO Softkey set 12.1" NDC C Std. Brai.H.K.GPO Softkey set Span Monte NDC C Brai.12.1" Softkey set 12.1" NDC_C 64.5 - 33
12.1”
Customer-specific version
01750059611 01750059634 01750059753 01750059754 01750059755 01750059756 01750047155 01750074503
12.1“ 12.1“
Customer-specific version
12.1“ 12.1“ 12.1“ 12.1“ 12.1“
Customer-specific version
12.1“
The softkeys are used for menu-based mask input on the monitor and are located on the right and left of the monitor. The softkey dimensions depend on the monitor used. The position of the keys and the distance between them depend on the emulation or the software which runs on the system. In the course of time three standards have been established: WN Standard, NDC and DDC. All three versions are available with Braille as an option. Spare softkeys are delivered in pairs and the softkeys should always be replaced in pairs, too. In the case of older versions the softkeys can be ordered separately for the left and for the right side. Make sure then that the softkeys for both sides are delivered
108
EPP V5 Supplier: Thales e-Transactions GmbH
1 PIN pad 2 EPP module on the rear side of the PIN pad The EPP module is available in many country or customer specific versions. There is a large and constantly growing variety of versions as it is possible to choose the material (plastic or stainless steel) of the base module, the keys and keyboard labeling (language or customer requirements). It is therefore impossible to list the part numbers. GPO = glass pearled surface. This feature prevents fingerprints on the buttons.
109
Overviev EPP versions DES
3-DES
RSA
SAM RKL Plug-In
Last Call
X
X
-
No
3Q2004
EPP V4+ X DS5240
X
Max. No 4096 Bit
3DES or 1Q2005 RSA (PKI)
EPP V5 ARM 7
X
Max. 4 4096 Bit
3DES or N/A RSA (PKI)
EPP V4 DS5002
X
3DES
PKI = Public Key Infrastructure DES = Data Encryption Standard RSA = Crytic Algorithm by Rivest-Shamir-Adleman
110
USB interface
X
Description The EPP module contains the following functional elements: Keyboard with numeric pad (0 to 9 and two special keys) for entering the PIN and 4 function keys, keyboard logic including extensive security circuit components for software protection and the protection of the loadable cryptographic keys used in case of tampering with the housing and the electronics, security module for secure encryption and decryption of the transmitted information, socket for optional SAM modules. The keys for entering the PIN, the keyboard logic and the security module are accommodated in a tamperproof housing. A built-in battery prevents the loss of the stored keys and data after the system is switched off. In addition to the serial V.24 (RS232) port the EPP module also features a USB port. The USB port is located behind the service cover. The EPP V5 has a multitasking operating system which allows to distinguish between the basic FW and additional security modules. The basic FW controls communication at the interface and enables reading out the error statistics. Depending on which security functions are desired the security modules and cryptographic keys are loaded.
111
1 Reset button 2 Screws for housing cover 3 Service cover
112
4 Battery label 5 Housing cover 6 V.24 (RS232) connector
Service cover open
Socket 1 for SAM module Socket 2 for SAM module Opening 1 for USB cable Jumper V.24 (RS232) / USB 5 Opening 2 for USB cable
1 2 3 4
6 USB port 7 Configuration notes V.24 (RS232) / USB 8 Socket 4 for SAM module 9 Socket 3 for SAM module
113
Port configuration (V.24 / USB) The port to be used is selected with a jumper beneath the sliding cover.
i
The manufacturer configures the EPP module for connection to the V.24 port. If the USB port is required, the jumper has to be inserted in a different position in accordance with the information given on the board (see the "Service cover open" illustration). The operating mode may only to be changed in a switched off state, i.e. when the cable has been detached. Only one cable may be connected. Simultaneous operation of the two ports (V.24 and USB) is not permitted and can lead to electrical defects.
V.24 mode The basic software automatically sets the baud rate to 38,400 bits/s or 19,200 bits/s. The EPP module is supplied with power via the connector of the V.24 port (see the "Pin assignment" section).
USB mode The basic CSC W32 software supports the USB port from version 2.0/40 on. In USB mode, the EPP module is supplied with power via the USB port. If the cable opening (1) is used to connect the cable, the cable must be prevented from being pulled out with a cable tie (2) on the inside.
114
Reset button The EPP module features a Reset button accessible from outside which enables you to delete all security-relevant information. If the Reset button is pressed, all cryptographic keys and the FW security modules are reset in the EPP module. The EPP module will no longer work after the Reset button has been pressed and has to be returned for repair. Pressing the button Insert a long pointed object through the opening (1) of the housing cover and press the button for three seconds at least.
i
When a system is disassembled the stored cryptographic keys should be deleted for security reasons. This responsibility lies with the party operating the system. If no software solution is available, this can also be accomplished via the external Reset button. The engineer should do this only upon consulting with the customer.
115
Smartcard interfaces To integrate additional functions (such as extra keys for ID card procedures), the EPP module features four sockets for SAM modules on smartcards in ID000 format. Inserting a smartcard Push the metal lock in the direction of the arrow and raise the cover.
Insert the card in the cover with the straight edge at the front so that the contacts are facing down. Close and lock the cover.
116
Replacing the EPP in the event of an error Check general functioning. Check that the loaded keys and associated firmware modules are valid. Check the error memory. The EPP V5 has an error memory. This memory is used to store error codes triggered by the security sensors. The error codes can be shown in plain text with a suitable test program (such as KDIAG).
Detach the defective EPP module, remove any customer-specific smartcards from the defective EPP module, and insert the smartcards in the new EPP module. Pay attention to the card positions. Before installation, check the position of the jumper (V.24 / USB) and, if necessary, adjust it to the system's interfacing. After replacing the unit, arrange for initialization and reloading of the keys. This is done by application programs.
117
Maintenance work The EPP module can be tested and settings can be made by means of the KDIAG test program. If during this test the EPP module finds that the battery voltage drops below a defined threshold value a message is displayed automatically. The Application can also query the battery status depending on the registry entry CSCEDM: EPP_REQUEST_BATTERY generating a warning in the error log file: EDM-FRM Battery Empty. In this case replace the EPP as a preventive measure.
Battery check i
Battery life is at least 5 years. The date of the battery change is noted on the rear of the EPP module (see the following illustration). The date of manufacture (1) of the EPP module, or the date on which the battery was inserted by the manufacturer, is stated on the manufacturer's nameplate. The 'Date of Battery Change' label (2) shows when the battery was last replaced.
If battery life has expired perform a test with the KDIAG test program.
Replacing the battery For battery replacement the EPP V5 must be sent to the repair center in charge .
118
12.1” LCD Box DVI 01750064487 12.1” LCD Box DVI 01750092357 The digitally controllable LCD box with DVI-D interface features an autoscaling interface board for VGA, SVGA and XGA resolutions. The image features are also set automatically under analog control. Where necessary, the contrast and brightness can be set via the graphics driver. An OSD panel is not required. The backlight can be switched off. As an option for outdoor ATM’s like ProCash2050xe and ProCash2150xe, the fan box 01750065621 can be mounted on the LCD box.
119
Connections i
1 2
120
The connectors are located at the rear of the LCD box.
Power supply connection (+ 12 V) and backlight on / off DVI-D connector
LCD Wiring diagram 12.1” 24 V
TFT flat panel LCD (12.1")
PC
Fan box (optional) VGA
Motherboard DVI-D
DVI-D cable
DVI-D
+12V
DVI interface board autoscaling Inverter for backlight
Backlight on / off (special electronics)
DVI-D cable (length depends on the type of ATM) Signal 2.3 m 3.2 m 5.2 m
Remarks not included in delivery not included in delivery not included in delivery
Part number 01750058006 01750058007 01750058008
121
Technical data General Dimensions: Width: Height: Depth:
326 mm 224 mm 38 mm 1900 g
Weight: Operation: Temperature: Humidity:
0 to + 50 °C 10 to 90 % r.h.
Storage: Temperature: Humidity:
- 20 to + 60 °C 10 to 90 % r.h.
LCD Screen diagonal:
31 cm (12.1")
Pixel:
800 x 600 (native resolution)
Resolution: VGA: SVGA: XGA: Screen surface:
122
640 X 480 800 x 600 1024 x 768 Anti-reflection layer
15" LCD Box DVI 01750060091 15'' LCD Box DVI 01750084538 The digitally controllable LCD box with DVI-D interface features an autoscaling interface board for VGA, SVGA and XGA resolutions. The image features are also set automatically under analog control. Where necessary, the contrast and brightness can be set via the graphics driver. An OSD panel is not required. The backlight can be switched off.
123
Connections i
1 2
124
The connectors are located at the rear of the LCD box.
Power supply connection (+ 12 V) and backlight on / off DVI-D connector
LCD Wiring diagram 15” Circuit diagram Pentium IV Embedded PC
TFT Flat Panel LCD (15")
Pentium IV Embedded PC
VGA
Motherboard DVI-D
DVI-D cable
DVI-I
+12V
DVI interface board autoscaling Inverter for backlight
Backlight on / off (special electronics module)
DVI-D cable (length depends on the type of ATM) Signal 2.3 m 3.2 m 5.2 m
Remarks not included in delivery not included in delivery not included in delivery
Part number 01750058006 01750058007 01750058008
125
Technical data General Dimensions: Width: Height: Depth:
372 mm 274 mm 41 mm
Weight:
2920 g
Operation: Temperature: Humidity:
0 to + 50 °C 10 to 90 % r.h.
Storage: Temperature: Humidity: Electrical data: Power supply: Current consumption:
- 20 to + 60 °C 10 to 90 % r.h. 12 V DC 1.7 A (typical)
LCD Screen diagonal:
15“
Pixel:
1024 x 768 (native resolution)
Resolution: VGA: SVGA: XGA: Screen surface:
126
640 X 480 800 x 600 1024 x 768 Anti-reflection layer
Touchscreen for LCD Monitor Part number: 01750035994 without LCF for 15" LCD monitor (touch pane only) 01750032690 with LCF for 15" LCD monitor (touch pane only) 01750032662 without LCF for 12.1" LCD monitor (touch pane only) 01750035992 with LCF for 12.1" LCD monitor (touch pane only) 01750032691 Touch controller with 0.45 m cable 01750067504 Touch controller EXII V24 with 0.5 m cable
i
Touch controller 01750032691 is 100% replacement compatible with touch controller 01750067504.
i
The touch panel must have ground contact with the chassis via the green wire leaving the connector. If it does not, the ground contact must be retrofitted.
Operation The touch system employs the analog-capacitive technology; it consists of a glass plate with a fused-on transparent conductive thin film coating. An additional glass coating protects the sensor. Thin electrodes are arranged along the edges which create a uniform low voltage AC field over the conducting layer. When touching the monitor surface with the finger, the capacitive coupling with the electric field causes a brief electrical current flow to the point of contact. The electrical current from each point of contact is proportional to the distance of the finger to the edges. The controller measures this ratio, on the basis of which it determines the point of contact and signals its position via the interface to the PC.
Calibration Calibration is possible with KDIAG or a special Windows software.
127
LED display on the touch controller The controller has an LED indicator which enables a visual check of the ready status and operability.
1 1 Touch controller
2 2 LED touch controller
The LED is lit as soon as the controller is provided with voltage. After receiving a valid command, the LED becomes weaker. A touch of the sensor is indicated by a brightly shining LED. The LED flashes if the power-on self-test reveals a problem. Error RAM error ROM error A / D error EEPROM error Analog error
Flashing frequency within 10 seconds 1 2 3 4 5
If one of these errors appears, the controller is faulty and has to be replaced.
128
Receipt Printer TP07 / NP07 This chapter describes the following model of the thermal receipt printer TP07 and the matrix receipt printer NP07: Part number 01750063915
01750057987
Description Thermal receipt printer TP07 Paper width: 76.2 mm, 82.5 mm (- 1 mm) Outer receipt roll diameter: max. 180 mm / 260 mm Matrix receipt printer NP07 Paper width: 76.2 mm, 82.5 mm (- 1 mm) Outer receipt roll diameter: max. 180 mm / 260 mm
The thermal [NP07] receipt printer TP07 [NP07] is a modular built-in printer. It consists of a thermal printing unit [matrix printing unit], integrated cutter and the presenter (output transport) for variable receipt length. The paper path is controlled by several paper sensors.
129
Views of thermal printer TP07 Overall view
1 2 3 4
Presenter Presenter rocking bar * Cutter Thermal printing unit
5 6 7 8
Paper drive Paper roll Display (LED) Keys
* The presenter rocking bar has to be installed if the thermal print side is on the inside of the paper roll (see the section "Setting the printer to the paper type (only TP07)").
130
Detail views
1 Lever to lift up the thermal array 2 Paper entry
131
1 2 3 4
Notch for 180 mm paper roll (A) Adjustable weekend sensor Notch for 260 mm paper roll (B) 18 mm core diameter (A1) with 180 mm paper roll diameter 5 25 mm core diameter (A2) with 180 mm paper roll diameter
132
6 40 mm core diameter (A3) with 180 mm paper roll diameter 7 18 mm core diameter (B1) with 260 mm paper roll diameter 8 25 mm core diameter (B2) with 260 mm paper roll diameter 9 40 mm core diameter (B3) with 260 mm paper roll diameter
Control panel
1 2 3 4 5
LINE FEED key TEST key POWER LED (green) End of paper LED (yellow) ERROR LED (red)
133
Ports
1 24 V DC power supply 2 Interface USB port, type B connector
134
Position of sensors TP07
8
7
1 Paper-low sensor (adjustable) 2 Control mark sensor on the rear (adjustable) 3 Control mark sensor on the thermal print side (adjustable)
6 5 4 5 6 7 8
4
3 2
1
Paper-out sensor Top of form (ToF) sensor Thermal sensor of thermal array Cutter Presenter output sensor
135
Position of sensors NP07
8
7
6
1 Paper-low sensor (adjustable) 2 Control mark sensor on the print side (adjustable) 3 Paper-out sensor
136
5
4 4 5 6 7 8
3
2
1
Carrier home position Thermal sensor (print head) Top of form (ToF) sensor Cutter Presenter output sensor
Paper path monitoring Weekend sensor (PWE) Paper out (PE)
Mark detection (MK)
Top of Form (ToF) sensor Cutter Presenter output (PrA)
Photosensor for weekend supply detection. The photosensor is located on the paper roll holder. The photosensor detects that the paper supply is completely used up. It is used for automatic paper feed. The photosensor is located on the paper feed. Photosensor for mark control. The photosensor is located on the right edge by default and can be adjusted if necessary. The photosensor controls the paper feed to the cutter and to the first print position. The photosensor is located on the paper feed. This switch controls the paper path through the cutter. The photosensor is used to control the paper path through the presenter. The photosensor is placed at the presenter exit.
137
Status indicators The status of the receipt printer is displayed by 3 LEDs. The statuses of the individual LEDs are identified by the following abbreviations: Abbreviation 0 1 x bl bl f
Status LED is off LED is on LED can be on or off LED blinking LED blinking fast
Indicators at power-on Green bl
Yellow bl
Red bl
Status Test mode (selection level)
Indicators when online If test mode is not activated and error handling inactive, the display information for normal operating state is built cyclically and output to the display. Green 1 x x x x x x
138
Yellow x 0 bl bl f 1 x x
Red 0 x x x x 1 bl
Status Data set ready Paper is loaded End of paper Sensor calibration Paper low Offline Error (see section "ERROR LED blinking pattern")
Functions of keys Normal operation Pressing individual keys when the printer is in normal operational mode will give priority to the execution of certain functions. Keys pressed TEST FEED
Function Prints test printout Paper feed by 1/6". If the key is pressed for longer than 2 seconds, the paper is fed continuously until the key combination is changed. Do not press the FEED key during normal operation.
139
Internal test After the 'internal test with paper' has been selected (see section "Calling and exiting the 'internal test with paper'") the selection mode is active. By pressing the keys the 'internal test with paper' can be controlled. Pressed key TEST FEED TEST+ FEED
Function The TEST key is used to start the 'internal test with paper', to start the test levels and to complete them. The FEED key is used to select the individual test levels during the 'internal test with paper'. None
Calling and exiting the 'internal test with paper' The print controller provides a test program divided into different test levels. This program allows you to check the main printer functions.
Press the TEST key and release it. Press the TEST key again and keep the TEST key pressed until the test printout is output. The keys are blinking and you can select a test with the FEED key (see section "Indicators for the selected test level"). Start the test with the TEST key. Press the TEST key to exit the test level. The printer returns to the selection level (all LEDs blinking). Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After completion of the internal test the printer is initialized, the interfaces are released and the message ‘Power failure’ is issued.
140
Test printout Printer NP07
Printer TP07
141
Calling and exiting the 'internal test without paper' The print controller provides a test program divided into different test levels. This program makes it possible to check the most important printer functions that are possible without paper.
Press the TEST key. Select a test using the FEED key (see section "Indicators for the selected test level") and start the test by pressing the TEST key. Press the TEST key to exit the test level. The printer returns to the selection level (all LEDs blinking). Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After completion of the internal test the printer is initialized, the interfaces are released and the message ‘Power failure’ is issued.
142
Indicators for the selected test level In the selection mode (LEDs are blinking), the LEDs show the selected test level in binary code when the FEED key is pressed. The LEDs have the following rating: LED Significance Red 4 Yellow 2 Green 1 Binary display of the test level Red 0 0 0 1
Yellow 0 1 1 0
Green 1 0 1 0
Test level 1 2 3 4
1
0
1
5
Description Paper sensors Printer test Statistical information Set EEPROM parameters to default values Mark test or cutter / presenter test
1 1
1 1
0 1
6 7
Carrier test (NP07 only) Calibrating EEPROM sensor values
Explanation: 0 Off = 1 ON =
143
Description of the test programs Test level 1 (paper sensor test) At level 1, the two paper sensors 'Paper out' and 'Paper low' are displayed on activation. This test level can only be selected when the printer is undergoing an internal test with paper or an internal test without paper. The green LED is lit. The order of actuation is not specified. The yellow LED lights up to indicate a sensor status change. If the paper has been removed at least once from the paper sensor ‘Paper out,’ the printer automatically performs a reset when the test level is exited.
Test level 2 (printer test) At level 2, the printer test is executed. This test level can only be selected when the printer is undergoing an internal test with paper. The printer test requires that paper be present in the printer. If the paper is not sufficient for the printer test, the printer automatically performs a reset. The printer prints all character sets in Font A and Font B, such as PC437, Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852, PC858, Space page.
Test level 3 (statistical information) Statistical information is printed out in level 3. This test level can only be selected when the printer is undergoing an internal test with paper. Paper must be present in the printer for printing out statistical data. If the paper is not sufficient for the printout, the printer automatically performs a reset. The printout consists of three blocks of information. The first block shows the current statistical values of the printer controller, the second shows specific firmware (FW) information, and the third block is printed out as a form (date/name) and can be filled out by service engineer
144
Statistical values of the printer controller The statistical values of the printer controller can be set via the KDIAG program when components are replaced.
i
Abbreviatio n EEP. TDOT. DOT. HEAD TLFS. LFS. LFCH. TCUT. CUT. CUTC. TRET. RET. RETC. TPRE. PRE. PREC. *
Description Indicates whether or not the EEPROM checksum is in order Shows the total number of printed dots Shows the number of dots printed with the current thermal array Shows the number of thermal array changes Shows the total number of line feeds * Shows the number of line feeds executed with the current line feed motor * Shows the number of line feed motor changes Shows the total number of paper cuts Shows the number of paper cuts executed with the current cutter Shows the number of cutter changes Shows the total number of retracts Shows the number of retracts with the current retract unit (optional) Shows the number of changed retract units Shows the total number of receipts output Shows the number of receipts output with the current printer unit Shows the number of presenter changes
Be sure that all line feeds are counted. If the printer receives a cut command (GS V 0), it pulls the paper into the cutter and transports it back to the first print position. This corresponds to 20 additional line feeds.
145
Abbreviatio n TCAM. CAM. CAMC. POC. POT. UPD. PCB. SNO. DAT. REV. *
Description Shows the total number of carrier movements * Shows the number of carrier movements executed with the current carrier unit * Shows the number of changed carrier units * Shows the total number of power-on cycles Shows the number of operating hours Shows the number of EEPROM updates Indicates the revision level Indicates the serial number Indicates the production date Indicates the revision number
only relevant for matrix printer
Firmware (FW) information Abbreviatio n VERS. DAT.
Description Indicates the FW version Indicates the release date of the FW
Form Abbreviatio n DATE NAME
146
Description Date of services Name of technician
(handwritten) (handwritten)
Test printout of statistical data Printer NP07
Printer TP07
147
Test level 4 (reset EEPROM parameters to default values) In level 4 you can set the default values for the storage settings and for the user configuration.
To set the default values, press the TEST key when the red LED is blinking. If you do not want to reset the EEPROM parameters, press the FEED key to return to the 'internal test with paper' or the 'internal test without paper'.
You can print out the current EEPROM parameters via the internal test with paper (see section "Internal test with paper"). You can find the EEPROM parameters under the header 'Memory Switches'. Default values Storage setting Auto Line Feed Black mark sensor Endurance Test User configuration Paper width Paper is not at start position after power on Print density
148
disabled disabled disabled
80.0 mm present paper LIGHT [-6 ... 0 ... +6] DARK
Test level 5 mark test or cutter / presenter test In level 5 you can perform an uninterrupted test of the mark control or cutter / presenter test. This test level can only be selected when the printer is undergoing an internal test with paper. If mark detection is enabled, the mark control test is activated. If it is not enable, the cutter / presenter test is executed. The mark control of cutter / presenter test requires that paper be present in the printer. If the paper is not sufficient for the test, the printer automatically performs a reset. Mark control The printer prints a horizontal line at the control mark and then performs a form feed. The next mark is looked for, the paper is then transported to the cutter, cut off and output via the presenter. The paper is retracted to the 1st print position (ToF). The printer then performs the test continuously. The test can be aborted by pressing the TEST key. The operating state of the photosensors are indicated by LEDs. LED Function Green Presenter output Yellow Top of form (ToF) sensor Red Paper-out sensor
149
Cutter / presenter test The printer prints a horizontal line in the first line of the receipt, then the paper is advanced approx. 100 mm (receipt length), cut and output. Then the paper on the receipt roll is advanced to its first print position. The printer then performs the test continuously. The test can be aborted by pressing the TEST key. The operating state of the photosensors is indicated by LEDs. LED Function Green Presenter output Yellow Top of form (ToF) sensor Red Paper-out sensor
150
Test printout of mark control and cutter / presenter test
Test level 6 (carrier test) (only NP07) Level 6 is not used in the TP06, whereas a carrier test is executed in case of the NP06. The carrier is continuously moved forwards and then backwards again. The test can be aborted by pressing the TEST key. The carrier home position is indicated by a green lit LED. LED Green
Function Carrier home position
151
Test level 7 (set EEPROM sensor values to factory default) In level 7 you can reset all EEPROM sensor values to the factory default. The status register of the sensors is deleted.
To reset the EEPROM sensor values, press the TEST key when the red LED is blinking. If you do not want to reset the EEPROM sensor values, press the FEED key to return to the 'internal test with paper' or the 'internal test without paper'.
Sensor PAPER_END PRESENTER_OUT PAPER_NEAR_EN D MARK_SENSOR TOP_OF_FORM
: : :
Sensor value XX XX XX
Calibration status CAL CAL CAL
: :
0 XX
CAL
In addition to the sensor designation, the sensor value (XX) and the calibration status is printed out. If the sensor has been calibrated, this is indicated by the letters 'CAL' (CALIBRATED = calibrated) in the calibration status. If the sensor value shows a zero (0) and the calibration status shows '-', the respective sensor has not been calibrated. If a fault occurs during calibration, the sensor value shows '-' and the calibration status 'ERR'.
152
Error handling Error indicators Errors are indicated at the beginning of error handling. Green Off Off Off Off Off Off Off Off Off Off Off Off
Yellow Off Off Off Off Off Off Off Off Off Off Off Off
Red Blinking Blinking Blinking Blinking Blinking Blinking Blinking Blinking Blinking Blinking Blinking Blinking
Status Paper jam while cutting Carrier error (only NP07) Paper jam before cutting Control mark detection error Paper jam after cutting – in presenter TOF position not found Operation after power-on error Timeout for StartOfJob Print head too hot Voltage too high Low voltage error Device error
153
ERROR LED blinking pattern Recoverable errors This pattern is called the 'positive' blinking pattern. In case of the positive blinking pattern, you must count how often the ERRORLED is switched on. Error Description Paper jam The automatic cutter does not during work because it cutting does not leave or does not reach the home position. Carrier The carrier does error (only not leave or NP07) reach its home position. Paper jam A paper jam is prior to detected cutting between print starting position and ToF sensor. Control The printer does mark not find the detection black mark. error Paper jam After the paper after is cut, a paper cutting – jam is detected in in the printer's presenter presenter (receipt output). LED is off LED is on
154
ERROR LED blinking pattern 1
approx. 5 sec
2
approx. 5 sec 3
approx. 5 sec
4
approx. 5 sec 5
approx. 5 sec
Error Paper jam after cutting – in retractor
Description After the paper is cut, a paper is detected in the printer's retractor.
ERROR LED blinking pattern 6
approx. 5 sec
LED is off LED is on The following errors can be recovered by removing and inserting the paper roll. Error TOF position not found
Description After cutting the printer doesn’t find the TOF position. Operation After switch-on after the paper is not in the print start power-on position. This error error is enabled by memory switch 7-4. Timeout StartOfJob for timeout StartOfJob occurred because no EndOfJob was received within the specified time.
ERROR LED blinking pattern 7
approx. 5 sec 8
approx. 5 sec
∞
approx. 5 sec
LED is off LED is on
155
Unrecoverable errors This pattern is called the 'negative' blinking pattern. In case of the negative blinking pattern you must count how often the ERRORLED is switched off. Error Temperature error
High voltage error Low voltage error Printer error
Description Abnormal print head temperature (NP07) or thermal array temperature (TP07). The power supply voltage is extremely high. The power supply voltage is extremely low. The loaded printer driver does not correspond to the firmware
LED is off LED is on
156
ERROR LED blinking pattern 1
approx. 5 sec
3
approx. 5 sec 4
approx. 5 sec 5
approx. 5 sec
Journal Printer TP06 / NP06 Part number 01750057142
01750064218
Description Thermal journal printer TP06 Paper width: 76.2 mm (- 1 mm) (3 inches) Outer journal roll diameter: max. 80 mm / 110 mm Matrix journal printer NP06 Paper width: 76.2 mm (- 1 mm) (3 inches) Outer journal roll diameter: max. 80 mm / 105 mm
The thermal [matrix] journal printer TP06 [NP06] is a modular roll printer. It consists of a thermal printing unit [matrix printing unit], a control unit, a paper holder and a winder. The individual modules are assembled on a mounting plate which contains the controller. The controller incorporates an interface socket, the plug for the power supply, control elements and status displays. The following description contains no information on the normal operation of the printer. You can find this information in the operating manual of the cashout system.
157
Connecting the printer Connect the printer only when the system is disconnected from the power supply.
Power supply The printer is operated with 24 V DC. The 5 V voltage for the logic is generated internally.
Data interface USB connector type B
158
Views of thermal printer TP06 Overall view
5
4
1
3
2
1 Thermal printing unit 2 Printer control panel 3 Weekend sensor
4 Paper roll compartment 5 Take-up reel
159
1 Safety string of paper roll shaft
160
Control panel and connectors
1 2 3 4
7 6 5
1 2 3 4
LINE FEED key TEST key POWER LED (green) End of paper LED (yellow)
5 ERROR LED (red) 6 24 V DC power supply 7 Interface USB port, type B connector
161
Position of sensors
5 4 1 Paper-low sensor (not adjustable) 2 Paper motion sensor
162
3
2
1
3 Paper-out sensor 4 Top of form (ToF) sensor 5 Thermal sensor of thermal array
Views of matrix printer NP06 Overall view
7
6 1 5 2 4
3
1 2 3 4
Print head Ribbon cartridge Printer control panel Printing unit release lever
5 Paper-low sensor 6 Paper roll compartment 7 Take-up reel
163
1 Safety string of paper roll shaft
164
Control panel and connectors
1 2 3 4
7 6 5
1 2 3 4
LINE FEED key TEST key POWER LED (green) End of paper LED (yellow)
5 ERROR LED (red) 6 24 V DC power supply 7 Interface USB port, type B connector
165
Position of sensors
6 1 Paper-low sensor (not adjustable) 2 Paper motion sensor 3 Paper-out sensor
166
5
4
3
2
1
4 Top of form (ToF) sensor 5 Thermal sensor of print head 6 Carrier home position
Status indicators The journal printer status is indicated by three LEDs. The statuses of the individual LEDs are identified by the following abbreviations: Abbreviation 0 1 x bl
Status LED is off LED is on LED can be on or off LED blinking
Indicators at power-on Gree n bl
Yellow bl
Red bl
Status Test mode (selection level)
Indicators when online If test mode is not activated and error handling inactive, the display information for normal operating state is built cyclically and output to the display. Gree n 1 x x x x
Yellow x bl 1 x x
Red 0 x x 1 bl
Status Data set ready End of paper Paper low Offline Error (see section "ERROR LED blinking pattern")
167
Functions of keys Normal operation Pressing individual keys when the printer is in normal operational mode will give priority to the execution of certain functions. Keys pressed None TEST FEED
Function None Prints test printout Paper feed by 1/6". If the key is pressed for longer than 2 seconds, the paper is fed continuously until the key combination is changed. Do not press the FEED key during normal operation.
The key functions are triggered via a spontaneous functions 'job channel in the device controller' and are executed with higher priority than the functions from the emulation. For this reason, you should not hamper or corrupt emulation functions during operations by executing key functions.
168
Internal test Internal test with paper After the 'internal test with paper' has been selected (see section "Calling and exiting the 'internal test with paper'") the selection mode is active. By pressing the keys the 'internal test with paper' can be controlled. Pressed key TEST FEED TEST+FEED
Function The TEST key is used to start the 'internal test with paper', to start the test levels and to complete them. The FEED key is used to select the individual test levels during the 'internal test with paper'. None
Internal test without paper After the 'internal test without paper' has been selected (see section "Calling and exiting the 'internal test without paper'") the selection mode is active. By pressing the keys the 'internal test without paper' can be controlled. Function Pressed key TEST FEED TEST+FEED
The TEST key is used to start the 'internal test without paper', to start the test levels and to complete them. The FEED key is used to select the individual test levels during the 'internal test without paper'. None
169
Internal test Calling and exiting the 'internal test with paper' The print controller provides a test program divided into different test levels. This program allows you to check the main printer functions.
Press the TEST key and release it. Press the TEST key again and keep the TEST key pressed until the test printout is output. The keys are blinking and you can select a test with the FEED key (see section "Indicators for the selected test level"). Start the test with the TEST key. Press the TEST key to exit the test level. The printer returns to the selection level (all LEDs blinking). Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After completion of the internal test the printer is initialized, the interfaces are released and the message ‘Power failure’ is issued.
170
Test printout Printer NP06
Printer TP06
171
Calling and exiting the 'internal test without paper' The print controller provides a test program divided into different test levels. This program makes it possible to check the most important printer functions that are possible without paper.
Press the TEST key. Select a test using the FEED key (see section "Indicators for the selected test level") and start the test by pressing the TEST key. Press the TEST key to exit the test level. The printer returns to the selection level (all LEDs blinking). Exit the internal test by pressing the TEST key in selection level.
When entering the internal test, the controller disables the USB port. After completion of the internal test the printer is initialized, the interfaces are released and the message ‘Power failure’ is issued.
172
Displaying the selected test level In the selection mode (LEDs are blinking), the LEDs show the selected test level in binary code when the FEED key is pressed. The LEDs have the following rating: LED Red Yellow Green
Significance 4 2 1
Binary display of the test level Red
Green
Test level
0 0 0 1
Yello w 0 1 1 0
1 0 1 0
1 2 3 4
1 1 1
0 1 1
1 0 1
5 6 7
Description Paper sensors Printer test Statistical information Set EEPROM parameters to default values Take-up reel test Carrier test (NP06 only) Calibrating EEPROM sensor values
Explanation: 0 Off = 1 ON =
173
Description of the test programs Test level 1 (paper sensor test) At level 1, the two paper sensors 'Paper out' and 'Paper low' are displayed on activation. This test level can only be selected when the printer is undergoing an internal test with paper or an internal test without paper. The green LED is lit. The order of actuation is not specified. The yellow LED lights up to indicate a sensor status change. If the paper has been removed at least once from the paper sensor ‘Paper out,’ the printer automatically performs a reset when the test level is exited.
Test level 2 (printer test) At level 2, the printer test is executed. This test level can only be selected when the printer is undergoing an internal test with paper. The printer test requires that paper be present in the printer. If the paper is not sufficient for the printer test, the printer automatically performs a reset. The printer prints all character sets in Font A and Font B, such as PC437, Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852, PC858, Space page.
Test level 3 (statistical information) Statistical information is printed out in level 3. This test level can only be selected when the printer is undergoing an internal test with paper. The printer test requires that paper be present in the printer. If the paper is not sufficient for the printer test, the printer automatically performs a reset. The printout consists of three blocks of information. The first block shows the current statistical values of the printer controller, the second shows specific firmware (FW) information, and the third block is printed out as a form (date/name) and can be filled out by service personnel.
174
Statistical values of the printer controller The statistical values of the printer controller can be set via the KDIAG program when components are replaced.
i
Abbreviatio n EEP. TDOT. DOT. HEAD TLFS. LFS. LFCH. TCUT. CUT. CUTC. TRET. RET. RETC. TPRE. PRE. PREC. * **
Description Indicates whether or not the EEPROM checksum is in order Shows the total number of printed dots Shows the number of dots printed with the current thermal array Shows the number of thermal array changes Shows the total number of line feeds ** Shows the number of line feeds executed with the current line feed motor ** Shows the number of line feed motor changes Shows the total number of paper cuts * Shows the number of paper cuts executed with the current cutter * Shows the number of cutter changes * Shows the total number of retracts * Shows the number of retracts with the current retract unit (optional) * Shows the number of changed retract units * Shows the total number of receipts output * Shows the number of receipts output with the current printer unit * Shows the number of presenter changes *
not relevant for journal printer Be sure that all line feeds are counted. If the printer receives a cut command (GS V 0), it pulls the paper into the cutter and transports it back to the first print position. This corresponds to 20 additional line feeds.
175
Abbreviatio n TCAM. CAM. CAMC. POC. POT. UPD. PCB. SNO. DAT. REV. *
Description Shows the total number of carrier movements * Shows the number of carrier movements executed with the current carrier unit * Shows the number of changed carrier units * Shows the total number of power-on cycles Shows the number of operating hours Shows the number of EEPROM updates Indicates the revision level Indicates the serial number Indicates the production date Indicates the revision number
only relevant for matrix printer
Firmware (FW) information Abbreviatio n VERS DAT
Description Indicates the FW version Indicates the release date of the FW
Form Abbreviatio n DATE NAME
176
Description Date of services Name of technician
(handwritten) (handwritten)
Test printout of statistical data Printer NP06
Printer TP06
177
Test level 4 (reset EEPROM parameters to default values) In level 4 you can set the default values for the storage settings and for the user configuration. This test level can only be selected when the printer is undergoing an internal test with paper or an internal test without paper. A software reset is then performed.
To set the default values, press the TEST key when the red LED is blinking. If you do not want to reset the EEPROM parameters, press the FEED key to return to the 'internal test with paper' or the 'internal test without paper'.
You can print out the current EEPROM parameters via the internal test with paper (see section "Internal test with paper"). You can find the EEPROM parameters under the header 'Memory Switches'.
Default values Storage setting Auto Line Feed Endurance Test
disabled disabled
User configuration Paper width Print density
76.2 mm LIGHT [-6 ... 0 ... +6] DARK
Test level 5 (test of the take-up reel) In level 5 you can perform an uninterrupted test of the paper take-up reel. Paper must be present in the printer for the reel test. If the paper is not sufficient for the reel test, the printer automatically performs a reset.
178
Test level 6 (carrier test (NP06 only)) Level 6 is not used in the TP06, whereas a carrier test is executed in case of the NP06. The carrier is continuously moved forwards and then backwards again. The test can be aborted by pressing the TEST key. The carrier home position is indicated by a green lit LED. LED Green
Function Carrier home position
179
Test level 7 (set EEPROM sensor values to factory default) In level 7 you can reset all EEPROM sensor values to the factory default. The status register of the sensors is deleted. This test level can only be selected when the printer is undergoing an 'internal test with paper' or an 'internal test without paper'.
To reset the EEPROM sensor values, press the TEST key when the red LED is blinking. If you do not want to reset the EEPROM sensor values, press the FEED key to return to the 'internal test with paper' or the 'internal test without paper'.
The result is output in a test printout in the section 'EEPROM sensor values' (see also section "Calling and exiting the 'internal test with paper'"). All sensors and their default settings are output (see table below): Sensor PAPER_END PRESENTER_OUT PAPER_NEAR_EN D MARK_SENSOR TOP_OF_FORM
: : :
Sensor value XX XX XX
Calibration status CAL CAL CAL
: :
0 XX
CAL
In addition to the sensor designation, the sensor value (XX) and the calibration status is printed out. If the sensor has been calibrated, this is indicated by the letters 'CAL' (CALIBRATED = calibrated) in the calibration status. If the sensor value shows a zero (0) and the calibration status shows '-', the respective sensor has not been calibrated. If a fault occurs during calibration, the sensor value shows '-' and the calibration status 'ERR'.
180
Error handling Error indicators Error indicators are issued at the beginning of error handling. Green Off Off Off Off Off Off Off
Yellow Off Off Off Off Off Off Off
Red Blinking Blinking Blinking Blinking Blinking Blinking Blinking
Status Carrier error (NP06 only) TOF position not found Timeout for StartOfJob Print head too hot Voltage too high Low voltage error Device error
181
ERROR LED blinking pattern Recoverable errors The following table shows the blinking pattern of all errors, that can be recovered by removing and inserting the paper roll. This pattern is called the 'positive' blinking pattern. In case of the positive blinking pattern, you must count how often the ERRORLED is switched on. Error Carrier error (NP06 only) ToF position not found Operation after switch-on error (TP06 only) Paper motion error
Description The carrier does not leave or reach its home position. After cutting the printer doesn’t find the TOF position. Paper is after power on not at the print starting position. This error is activated by memory switch 7-4. The paper motion sensor detects no paper motion
LED is off LED is on
182
ERROR LED blinking pattern 2 approx. 5 sec
7 approx. 5 sec
8 approx. 5 sec
9 approx. 5 sec
Error Description Timeout StartOfJob for timeout StartOfJob occurred because no EndOfJob was received within the specified time.
ERROR LED blinking pattern ∞
approx. 5 sec
LED is off LED is on
183
Unrecoverable errors The following table shows the blinking pattern of all errors, that cannot be recovered by removing and re-inserting the paper roll. This pattern is called the 'negative' blinking pattern. In case of the negative blinking pattern, you must count how often the ERRORLED is switched off. Error Description Temperature Abnormal print error head temperature (NP06) or thermal array temperature (TP06). High voltage The power error supply voltage is extremely high. Low voltage The power error supply voltage is extremely low. Printer error The loaded printer driver does not correspond with the firmware. LED is off LED is on
184
ERROR LED blinking pattern 1
approx. 5 sec
3
approx. 5 sec 4
approx. 5 sec 5
approx. 5 sec
Troubleshooting Temperature error in the print head or thermal array Replace the print head or thermal array (see the section "Removing/installing the print head" or "Removing/installing the thermal array"). If the error is still indicated, replace the printer (see the chapter "Removal/Installation of Components").
High voltage / low voltage error Check the power lines and the power supply and replace them if necessary (see chapter "Removal/Installation of Components").
If the error condition persists, replace the printer (see chapter "Removal/Installation of Components").
Printer error Load the following six files in the printer via KDIAG. Printer NP06 NP06.BIN – NP06.FNT – NP06.FRM – NP06.LVF – NP06.PUT – NP06.SSV –
Printer TP06 TP06.BIN – TP06.FNT – TP06.FRM – TP06.LVF – TP06.PUT – TP06.SSV
–
185
Paper motion error Check whether the take-up reel is jammed or whether there is a paper jam (see chapter "Journal Printer NP06", section "Paper jam" or chapter "Journal Printer TP06", section "Paper jam" in the operating manual).
186
Maintenance and service After each paper change, remove paper scraps, paper dust and foreign objects, e.g. with a brush.
Check the thermal array or the print head for signs of wear.
Maintenance counter When printer parts such as the thermal array or the print head are replaced, the maintenance counter must be reset. It is reset using the program KDIAG.
Remedying poor print quality Matrix printer NP06 A poor or too bright print image may be caused by a worn ribbon cartridge or a worn print head. The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing.
i
The ribbon cartridge and the print head are consumables which the customer has to order separately (see also chapter "Journal Printer NP06", section "Consumables" in the operating manual).
If print quality is poor, first replace the ribbon cartridge (see chapter "Journal Printer NP06", section "Replacing the ribbon cartridge" in the operating manual). If this does not improve print quality, replace the print head (see chapter "Journal Printer NP06", section "Remedying poor print quality" in the operating manual).
187
Thermal printer TP06 Poor print quality can be caused by a dirty thermal array. The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing.
i
The thermal array is a consumable which the customer has to order separately (see also chapter "Journal Printer TP06", section "Consumables" in the operating manual).
Remove paper scraps, paper dust and foreign objects from the thermal array. Use a soft, lint-free cloth moistened with pure isopropyl alcohol (e.g. ISOPADS). Do not close the printer until the alcohol has completely evaporated.
188
Operator Panel 01750018100 Mechanical construction Cap
F1
MGL(S)-240128T
F2
F3
F4
A
D
B
E
C
F
Housing
1 2 3 4 5 6 7 8 9 * 0 .
Cap
Abbruch
Kunde
Korrektur
Geld
, Bestätigung
Papier
Service Betrieb
Logic board
189
Labeling of keys and indicators The labeling of the keys and indicator elements can be customized using the supplied sets of labels.
MGL(S)-240128T
F2
F3
F4
D
B
E
C
F
1 2 3 4 5 6 7 8 9 , * 0 .
Abbruch
Kunde
Korrektur
Geld
Bestätigung
Operator panel logic unit
190
Papier
Service Betrieb
Replaceable label
A
Replaceable label
Replaceable label
F1
Perform the following steps to change the labels:
To avoid damage to the logic by static, discharge the static by touching a grounded surface. Release the connector lock and disconnect the connector from the operator panel. Remove a cap by loosening the respective screws on the rear of the housing.
Remove the M4 countersunk screw on the rear of the device.
Remove the electronics module from the guides of the housing.
Replace the labeling strip.
Reassemble in reverse order of removal.
i
If only the label strip of the lower key block must be changed, it is sufficient to remove the lower cap.
191
Switch-on As soon as the supply voltage is applied, the operator panel switches on automatically and performs a power-on routine with an internal test. A beep sounds at the beginning and at the end of this test. The device is ready to operate after completion of the test. The following screen is displayed briefly after completion of the test.
HARDWARE TEST Check sum Display Extern RAM Intern RAM Displ. RAM EEPROM Cable with
ok ok ok ok ok ok 12/24V
Message if an error occurred error error error error error error
Quit program .. CANCEL
i
If the used connecting cable is not suitable for operation with lighting (usually in systems that were delivered until the end of 1998), the following display appears: Cable without 12/24V
If an error occurred during the internal test, the red Service LED is lit, provided that it is not disabled by the application.
i
192
Replace the device if the error keeps occurring after the unit has been switched on repeatedly.
Operation In the operating mode, the operation of the operator panel including the LED indicators is taken over by the application.
Setup The setup mode is invoked if any key is pushed during the internal test in the power-up phase (time frame: between the two beeps).
Setup program start mask SETUP-PROGRAMM: WARNING: This program is for authorized personnel only! Exit program................ 0 Operatorpanel Type.......... Language.................... Line Setup ................. Display Contrast Settings .. Special Functions ..........
1 2 3 4 5
Press the corresponding numeric keys to select the setting menus.
193
Setting the operator panel type OPERATORPANEL-TYPE: Low End OP ........... 0 High End OP .......... 1 HighEnd & LowEnd...... 2 Active Mode:
2
Quit Program ......... CANCEL Values OK ............ ACCEPT HighEnd & LowEnd-OP(2) = Default value
i
During system installation and running application, the default setting can lead to a faulty display output. In this case it is recommended to set the compatible mode (0 or 1) supported by the application.
Setting the national language When entering 0, 1, 2 or 3, the screen changes immediately to the respective language version
LANGUAGE: German ............... English .............. French .............. Spanish ..............
0 1 2 3
Quit Program ......... CANCEL Values OK ............ ACCEPT
194
Setting the interface parameters INTERFACE PARAMETERS Baudrate:
9600
9600 baud = Default value
Quit Program ......... CANCEL Correction necessary.. CORR. Values OK ............ ACCEPT When ABORT or CONFIRM is pressed, the following menu is displayed. Save the baud rate setting by pressing CONFIRM.
INTERFACE PARAMETERS Baudrate: Parity:
38400 even
Even = Default value
Quit menu item ....... ABORT Change setting ....... CORR. Setting OK ........... CONFIRM
CONFIRM saves the setting and ABORT exits the menu item without saving baudrate and parity.
195
Setting the display contrast DISPLAY CONTRAST SETTING: Display brighter.... 0 Display darker ..... 1 Quit Program ....... CANCEL Values OK .......... ACCEPT
Calling the special functions SPECIAL FUNCTIONS Keyboard Test ........ Hardware Test ........ Display Test ......... Firmware Version......
0 1 2 3
Quit Program ......... CANCEL
Special functions: keyboard test SPECIAL FUNCTIONS Keyboard Test ........ Hardware Test ........ Display Test.......... Firmware Version......
0 1 2 3
Quit Program ......... CANCEL Key: 196
Output of function keys next to the display: left F5 to F8 right F1 to F4 Output of function keys next to the numeric pad: CORR / , / ACCEPT
Electronic test A beep sounds when starting the test and all LEDs are selected during the test.
HARDWARE TEST Checksum Display Extern RAM Intern RAM Displ. RAM EEPROM Cable with
ok ok ok ok ok ok 12/24V
Quit Program ....... CANCEL In the event of an error, the message changes from ok to error. If the connecting cable used is not suitable for operation with lighting, the following display appears: Cable without 12/24 V
Display test In the character mode 2 (30 x 10 character) first characters are displayed from 20 (hex) to FF (hex) on the display.
197
Next a displaced chessboard pattern appears which makes it possible to detect the defective lines or columns. After a few seconds the display is completely dark, so the adjustment for the display window can be checked. Then the setup main menu appears.
Firmware version SPECIAL FUNCTIONS Keyboard Test ........ Hardware Test ........ Display Test ......... Firmware Version......
0 1 2 3
Quit Program ......... CANCEL Firmware: Release.Version - Date Example: Firmware: 02.01 - 18.09.96 corresponds to release 02, version 01 of 18 Sept 96. Starting with FW release 03.00, the improvement in performance and the lighting control are included and the date format has changed to comply with ISO 8601. Example:
198
1998-09-28
Plug-in Media Entry Indicators 01750058806 Structure The media entry indicators comprise a plastic frame, the LED board and the optical indicator.
1 Plastic frame 2 Optical indicator
3 LED board
199
The LED board includes the connector and an IC with the LED, which is the light source for the optical indicator. 1 Connector 2 I C with LED
200
Thermostat 0284502000 The thermostat has an electronics module which eliminates the need to adjust the thermostat. It measures the temperature and controls the heating elements by means of the sensors connected to it. The DC voltages required for the electronic module are created in the thermostat itself.
Switching points of heating control Heating on Heating off Response threshold of safety temperature monitor in the heating element Supply voltage Fuse for heating cable Fuse for electronics module
Temperature ≤ 8 °C Temperature ≥ 12 °C
Temperature ≥ 130 °C 120 / 230 V (selector switch) T 8 A, Ø 6.35 mm x 31.75 mm T 40 mA, Ø 6.35 mm x 31.75 mm
201
1 2 3 4 5
Connection for power supply Connection for both heating elements by means of a Y cable LED (green and red) Connector for temperature sensor Function key
Ready indication green LED: ready red LED: Cable for heating element is carrying voltage
202
Temperature sensor The temperature sensor is located underneath the customer panel.
Maintenance The function of the heating unit can also be checked if the temperature is above 8 °C. For this purpose press the key integrated in the electronic control. While it is pressed, it is checked whether a sensor is connected and whether the power supply is switched through to the heating elements. If the sensor is not connected, the heat is not turned on even if the key is pressed. Pressing the test button turns on the heat automatically for five minutes.
203
CMD V4 Sensors and electromechanical components PS28
PS27
Horizontal output transport HS4
SM2,3
DPS5,6 MA6
DPS10 DPS11
HS2
DCM7
SM1 DCM1 DPS14 DPS15 DPS7 PS2 PS1 MA2/2 MA2/1
DPS2
DPS8,9
SW3 HS3
DPS4 HS1 SM9 PS18
DCM2,3
SW1
DDU PSE1 PSD1
MAC1 CL1
SMC1
204
Vertical output transport DPS10 DPS11 SM7
PS27 PS28
HS4
SM2,3
DPS5,6 MA6
HS2 SM1 DCM1 DPS14 DPS15 DPS7 PS2 PS1 MA2/2 MA2/1
DPS2
DPS8,9
SW3 HS3
DPS4 HS1 SM9 PS18
DCM2,3
SW1
DDU PSE1 PSD1
MAC1 CL1
SMC1
205
Stacker and output transport Compo- Name nent
Location
D
Permanent magnets (3 units) – without sensors
Clamp
DPS 2
Stacker wheel position query
Stacker wheel input
DPS 4
Sensor: position of retract compartment
Reject / retract box
DPS 5
Sensor: home position
Routing disk drive, left
DPS 6
Sensor: home position
Routing disk drive, right
DPS 7
Home position of sliding surface
Single reject
DPS 8
Sensor: Position
Routing disk drive, left
DPS 9
Sensor: Position
Routing disk drive, right
DPS 10
Digital photosensor (hybrid photosensor)
Shutter
DPS 11
Digital photosensor (hybrid photosensor)
Shutter
DPS 14
Home position of switch
Single reject
DPS 15
Switch position: single reject
Single reject
HS 1
(Hall sensor) Home position
Clamp positioning
HS 2
(Hall sensor) RR home position (behind the routing disk)
Clamp positioning
HS 3
(Hall sensor) Reversal in Frontload direction (if required)
Clamp positioning
HS 4
(Hall sensor) 'Stop over' position and final position of clamp
Clamp positioning
PS 1
Stacker wheel input
Stacker wheel input
PS 2
'Tray empty' check
Single reject
PS 18
Tray monitoring/ input monitoring 'clamp empty'
Swivel drive for clamp flap reject/retract box
PS 27
Removal photosensor
Clamp positioning
PS 28
Bundle rear edge control
Clamp positioning
DCM 1
Main drive motor
Stacker wheel input
DCM 2
Traction motor + planetary gears
Clamp
DCM 3
Belt drive + planetary gears
Clamp
DCM 7
DC motor (outdoor)
Shutter
MA 2/1
Switch control magnet
Single reject
MA 2/2
Switch control magnet
Single reject
MA 6
Magnet for retract comportment
Reject box
SW 1
Reject / retract box pushed in
Reject box
206
Compo- Name nent
Location
SW 3
Locking switch
Release lever
SM 1
Pressure on sliding surface for emptying
Single reject
SM 2
Routing disk motor
Routing disk drive, left
SM 3
Routing disk motor
Routing disk drive, right
SM 7
Stepper motor (indoor)
Shutter
SM 9
Stacker wheel stepper motor
Stacker wheel input
T1
Timing disk
at main motor DCM1
Components of dispensing unit and cassette Component
Name
Location
MACx
Retaining magnet
Dispensing unit; cassette x (x = 1 – 6)
CLx
Extractor gear
Dispensing unit; cassette x (x = 1 – 6)
PSDx
Dispensing sensor
Dispensing unit; cassette x (x = 1 – 6)
PSEx
Empty sensor
Dispensing unit; cassette x (x = 1 – 6)
DDU
Length measurement, measuring on the upper dispensing unit station
SMCx
Stepper motor for pressure
in cassette x
(x = 1 – 6)
STx
Cassette connector
at cassette x
(x = 1 – 6)
207
Position of function groups
1 Two 7-segment displays 2 Function button
208
3 Jumper panel
Connectors on the CMD controller
Connector X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11
Description Mechanical thickness sensor Shutter Transport module V.24 interface from PC USB interface from PC Door switch and safety switch in safe V.24 interface SCOP card (AVT2800) Special electronics module 24 V power supply 24 V connection to SCOP card (AVT2800) Motor M1
209
Connector X12 X13 X14 X15 X16 X17 X18 X30 X31 X32 X33 X40
210
Description Additional motor attached to the main drive assembly for single reject (optional) Clamp motors Motors and lifting magnets on stacker / left and right side panel EEPROM on stacker Hall sensors on stacker Hybrid photosensors on single reject Hybrid photosensors on stacker / left side panel Dispensing unit Dispensing unit Hybrid photosensors and photosensors on stacker / right side panel Position switch and extensions Jumpers
Jumper settings on the CMD controller
1 Jumper array on the CMD controller
211
The 10-position jumper array beneath the status display controls the following settings: Jumpe r 1
Signal
Open
Closed
Door
2
SCOP
3
Jump A
4
Jump B
5 6 7
Jump C Jump D Clear CMOS
8
NEN
9
Battery
Ignore door sensor Do not ignore door sensor when encryption is when encryption is used used Deactivate SCOP Activate SCOP handling handling Set standard line parameter (19200,8,2,ODD); trigger reset (remove the jumper afterwards) Two double One double dispensing dispensing units in a unit in a 4-cassette 4-cassette housing housing Reserved for future use NCR Emulation is active Clear CMOS; trigger reset (remove the jumper afterwards) SE controls power NEN signal is generated saving mode by the CMD-V4 CMOS backup CMOS backup battery battery inactive active
10
Jump PLD
Spare input for the programmable logic device
Jumper 1 is located at the top of the controller board.
i
Default settings Jumper inserted: NEN Battery
212
Function button In some cases it is advisable to check whether the CMD-V4 is ready for operation without using additional tools. For this purpose there is a function button on the controller – beneath the status display. When the button is pressed all possible functions are shown cyclically on the status display. To select a function, release the button when the required function is displayed. Refer to the "Function test" section of the "Device Overview and Operation" chapter for more details.
i
The functions described in the following sections can be performed only when the safety switch is closed (i.e. the CMD-V4 is in cash-out position). Functions '2' and '3' may be started only from normal operation (display '00' or '14') or when all transport paths are guaranteed to be clear.
Display
Function Normal operation
Function description Return to normal mode (no function)
RESET
After resetting, the result is shown on the status display.
Overall test + RESET
All mechanical CMD-V4 components are operated one after the other.
Test dispensing + RESET
Standard command set: A note is dispensed from each installed cassette and transported to the reject/retract cassette. is modified; remains unchanged.
213
FW version
The version number is displayed in alternating mode. Example: From the firmware identifier (read with DIL) $MOD$ 061203 1137 CMD_V4_0.BIN the version number 1137 is displayed as follows: 11 for 1 second 37 for 1 second dark for 1 second After nine attempts, the device returns to normal mode.
Reset statistics counter
214
Resettable counters are set to 0, and the current time of the realtime clock is saved.
Photosensor electronics The photosensor electronics cover generation and control of the photosensor LED transmit stream and measurement of the receive voltage of the phototransistors. The optimum values for the transmit stream and amplification of the evaluation logic are identified for every photosensor in the course of automatic initialization of the photosensor parameters. Amplification of the evaluation logic can be switched on four levels. The transmit diodes are operated with pulsed current. The receive logic only evaluates the pulse. This reduces the influence of light from external sources on the receive signal. The photosensors are polled one after another. Each photosensor operates with its own specific parameters (current and amplification). These parameters are constantly readjusted during operation. The photosensor parameters are stored in a table in CMOS and are not lost when the CMD-V4 is turned off.
i
Upon initial start-up or after clearing of the photosensor CMOS area, initialization takes place automatically when the device is turned on. For the initialization process it is essential for the light paths of all photosensors to be free. If this is not the case, error message will appear on the status display (see the "Troubleshooting" chapter).
215
Measuring banknotes with the double detection unit (DDU) The DDU in the CMD-V4 is located in the upper dispensing unit. During transport, dispensed notes displace two touch levers with in-built magnets. The Hall sensors opposite them then generate a signal that corresponds to the note thickness. The CMD-V4 records the note length and thickness when reference values are calculated. The DDU can detect good individual and good double notes. Notes with measured values that are too different to the anticipated values are detected as bad and are not allowed to be presented to the customer. A bad note is stored temporarily in a compartment of the single reject switch (if available). Notes that slant excessively (more than 22 degrees) or long fanned out multiple notes (greater than 115 mm) are no longer allowed to enter the single reject compartments. These are transported directly to the clamp via the stacker wheel and then trigger a bundle reject. In systems without a single reject function, every bad note leads to a bundle reject.
Safety switch The safety switch monitors the home position of the CMD-V4; if the CMD-V4 is pulled out of the safe, it goes out of operation.
Locking switch If the dispenser has not been pushed completely into the safe (status display ), the firmware prevents the clamp from being moved to the vertical cashout position by querying the locking switch. This only applies to versions with a vertical output transport. In the ProCash 5000 (mini) the locking switch is shorted by means of the system-specific cabling.
Stacker transport The stacker transport facility, with its retract function, is located in the upper rack. It can cope with all output variants. The variant is determined exclusively by the output transport facility. The single reject function is available outside EU countries.
216
The SAT collects intact notes in the clamp's stacking position. If the single reject function is available, bad notes are rejected individually (max. two bad notes per transaction). When there is no single reject function, a bad note is transported to the reject/retract cassette as part of a bundle reject. Bundle output from the clamp's stacking position is controlled via the routing disk. The clamp is closed with the help of the routing disk. The clamp transports the bundle of notes along toothed wheel paths to the appropriate position. The drive motor for this is mounted on the clamp. The routing disk determines the clamp's route as required. When the clamp reaches the customer output position the bundle of notes is transported out of the clamp with the help of the in-built belts which are controlled via their own drive motor on the clamp.
217
If a bundle is not removed in time the retract function will transport it from the customer output position to the retract compartment of the reject/retract cassette. The SAT can transport bundles from the stacking position to the customer output position or to the reject/retract cassette, or from the customer output position to the retract compartment of the reject/retract cassette where they are stored unordered. The number of notes stored there is counted (providing there is a corresponding output transport). As an option, a retracted bundle can be placed in the clamp's stacking position. If this option is used, however, no further device operations are possible until the bundle is removed by an operator and the software cancels the lock. The transport belts in the SAT (not the clamp) are driven by the main motor that also drives the dispensing units. The reject/retract cassette can simply be pushed into the SAT. The cassette engages in its final position and is locked. The cassette position is checked by means of a switch. A lever on the SAT is used to release the cassette. The cash path can be seen and is accessible throughout the SAT. The main motor can be lowered to gain access to the single reject compartment.
218
Stacker – EEPROM The EEPROM is physically attached to the stacker transport (in the area of the stacker wheel). The following information is stored in EEPROM: Version of the EEPROM build Checksum Firmware name Serial number Single reject configuration Routing disk positions Offset routing disk
i
The EEPROM must always stay on the stacker transport.
219
Clamp Removal Turn the two routing disks (1) and (2) in the direction of the arrow as far as possible. The clamp closes at the same time and has to engage.
Turn the routing disks back by approx. 90° (as shown in the picture) so that the clamp can be removed upwards.
i
Make sure that the clamp is not opened improperly.
i
220
When removing the clamp remember that the ball bearings are loosely attached and can fall out.
Remove the clamp upwards. Remove the ball bearings with the black hooks (1) and the toothed wheels (2) on both sides of the clamp. The illustration shows the latch (1) on the left/hand side used to open the clamp.
Open the clamp by pushing the latches (1) and (2) on the left and on the right side in the direction of the arrow.
Push out the securing pin (1) and hold onto the cable.
221
Loosen the cable fixing (1) and pull out the cable.
i
Careful! Make sure that the cable is not pulled back again and secure it, if necessary.
Installation Feed the cable in (1) as shown in the picture by moving it slightly back and forth. Plug in the cable (1) and press the cable fixing (2) shut.
Pull the cable (1) taut. Insert the securing pin (2) with the clamp open. (In the illustration the cable is not yet pulled taut). Close the clamp. The two latches, one on each side, must be engaged manually.
222
Put the two black hooks and the ball bearings (1) on the left and right side of the clamp back in place. Slip on the two toothed wheels and the ball bearings (2). The toothed wheel is pushed on with the bulging side pointing inside.
Set the clamp down on the stacker, as shown in the illustration. Push the clamp into the routing disk. The toothed wheel must be inserted evenly (1) and (2).
i
The clamp must be closed when it is inserted.
Make sure that the clamp is inserted correctly by positioning the ball bearing flush with the side panel of the stacker on one side (1). The ball bearing at the other side panel must also be flush.
Let the clamp slide in carefully. Press the clamp down carefully until it snaps open slightly.
223
Output transport The output transport facility varies depending on the device variant. The following illustration shows an output transport for a rearload device with horizontal cash-out. The output transport is attached to the stacker transport and driven via the CMD controller.
224
The following illustration shows an output transport for a frontload device with vertical cash-out.
i
The coding at the connector of the cable, guide the controller the direction of the clamp. This coding is different for every type of output transport
225
Jumper coding Pin 9 & 10 -
Pin 7 & 8 -
Pin 5 & 6 B
-
B
-
B
-
B
B
B
-
226
= Rearload transport Output transport in safe = Frontload transport Output transport in safe = Rearload transport Output transport in head = Frontload transport Output transport in head
Shutter The shutter is a flap to keep cash under cover. It is controlled via the CMD controller.
CMD V4 Shutter 01750053690 / -56960 Shutter CMD V4 horizontal RL Shutter CMD V4 horizontal FL
01750053690 01750056960
227
CMD V4 Shutter 01750045330 / -54768 Shutter CMD V4 vertical RL Shutter CMD V4 vertical FL
01750045330 01750054768
The shutter is controlled via the firmware of the CMD-V4 controller and is initiated by the application software.
Control data Voltage
228
CMD V4 controller
Control cable
Shutter
Meaning of photo sensors The firmware evaluates the signals from photo sensors PS 27 and PS 28 as well as from hybrid sensors DPS 10 and DPS 11, and controls the motor.
Photosensor PS 27 PS 28 DPS 10 / DPS 11
Function Monitoring removal of cash Stop position of the cash output gripper Position of the shutter's drive shaft
DPS 10 open Covered
DPS 11 Covered Covered
Covered open
open open
Meaning Shutter is completely open (OPEN position) Shutter is open (position between OPEN and CASH REMOVAL) Shutter is in the locking phase. Shutter is closed and locked (CLOSED position)
229
Dispensing unit Various models (indoor / outdoor, frontload / rearload) and a variable number of dispensing units (1-6) are available so every user can select the right device configuration. A thickness measuring station must be located in the top dispensing unit. This station checks whether double or overlapping notes have been dispensed
4-cassette housing without dispensing units
230
4-cassette housing with two double dispensing units and 4-channel distributor board
Every four-cassette housing contains four cassette mounts and at least one dispensing unit featuring a thickness measuring station. The second dispensing unit is used when more than two cassettes are configured. The thickness measuring station must always be in the upper dispensing unit.
i
If there is only one double dispensing unit in a 4-cassette housing the requisite jumper has to be connected on the CMD controller.
The pressure that the notes exert on the dispensing shaft is identified via a pressure sensor. Banknotes are dispensed downward by means of friction. In each case, the dispensing unit extracts just one note and transports it to the stacking transport facility. There is a minimum gap of 67 mm between two successive notes. Subsequent notes are held back by a retaining shaft that is actuated by a magnet.
231
Single dispensing unit with DDU
232
Single dispensing unit without DDU
233
Double dispensing unit with DDU
234
Double dispensing unit without DDU
A pendulum dispensing shaft is used in dispensing the notes. Each dispensing shaft is driven by the main motor and its own magnetic clutch. At one end of the dispensing shaft there is a pressure sensor that is used to poll the note pressure and the 'Cassette inserted' message. Forward movement is achieved via an additional roller in the cassette. An extended inlet slope in the cassette results in pre-separation. The cassettes can simply be pushed into the housing with dispensing unit(s). The cassette engages in its final position and is locked. The cassette position is polled via the pressure sensor. The cassettes can be unlocked via the unlocking lever on the housing. Voltages and signals are passed from the controller to the cassette via the cassette connector.
235
The following elements are controlled in the dispensing unit: Extractor gear Retaining magnet 'Cash dispensing' photosensor 'Cassette empty' photosensor Pressure sensor for 'Cassette inserted' and 'Note pressure'
Adjustment eccentric The adjustment eccentric is part of the dispensing unit and is used to adjust the dispensing gap. There are three positions for the eccentric: A, B and C. Position A is set whenever systems are first shipped. If a replacement dispensing unit is delivered, it is allowed to be in position B at most. If double dispenses become more frequent with the CMD-V4, the gap can be reduced for the dispensing unit in question by increasing both eccentrics (right and left of the shaft) by one level, for example from A to B. If the dispensing gap is set too high, it is impossible to dispense from the cassette.
236
Adjusting the dispensing unit Remove the circlip (1) on the left side and ...
... the circlip (2) on the right side. Slightly pull the two eccentrics (3) out so that they can be turned.
Move the eccentric mark A, B or C to the required adjustment position. Adjustment position A is indicated in the illustration with an arrow. You can find more information in the "Adjustment eccentric" section in the "Function and Integration" chapter.
237
Reject / retract cassette The reject / retract cassette is available in two versions. Depending on the version, they can be opened by means of a key or a toggle. Both versions can be lead-sealed.
The reject / retract cassette contains two separate compartments in which notes can be placed under software control. The compartment is selected by a lifting magnet in the SAT. The reject / retract cassettes are equipped with a tamper indicator. The status of the tamper indicator can be checked in a window in the back panel. When the cassette cover is open, the retract compartment can be swung to the note removal position by means of a lever.
238
The reject cassette is largely identical to the reject / retract cassette, except that in this model the retract compartment has been omitted. The following text will use the term “reject / retract cassette” for both types. A reject/retract cassette that has been tampered with cannot be used in the SAT any more. The cassette is stopped if any subsequent attempt is made to insert it. A display window on the back of the cassette indicates the status: Green: Cassette ready to be inserted Blue: Cassette has been opened by force The insertion mechanism is installed at the front. The notes are inserted in a slanted position from above at the front. A toothed wheel on the right-hand cassette side drives two intake rollers which transport the individual notes or bundles into the cassette. The feed area of the reject / retract cassette is opened on insertion into the SAT by means of side tappets that are moved in side panels in the SAT. The cassette shutter is designed as a visor. In its final position the cassette is locked; a switch reports that this position has been reached. The two cassettes are released after being unlocked manually.
239
Cash-out cassettes Cash-out cassettes are available in two versions. Depending on the version, it can be opened by means of a key or a lever. Both versions can be lead-sealed.
The cash-out cassettes are equipped with a tamper indicator. The status of the tamper indicator can be checked in a window on the cassette handle side. Any subsequent attempt to insert the cassette with an open visor is stopped. If the indicator is blue and the visor is closed, the cassette can be inserted in the CMD-V4. Cash can be dispensed. The tamper indicator can be reset by opening the lid. A display window on the cassette handle side indicates the locking status: Green: Cassette ready to be inserted Blue: Cassette was tampered with
240
The output area of the cash-out cassette is opened on insertion by means of side tappets that are moved in side panels of the housing. The cassette shutter is designed as a visor. The pressure is created by a pressure carriage operated by a stepper motor. The pressure carriage is guided in the side panel of the cassette.
241
Cassette EEPROM The cassette ID number is preset at the production plant before shipment. It is stored in EEPROM and can be changed via a software command. The cassette has a connector on its side panel to connect the EEPROM and the stepper motor. The EEPROM itself is located in the connector housing. The following data is stored in the Cassette EEPROM
value of the notes currency code e.g. EUR release date always 0000 ID number of the cassettes.
The values in the cassette EEPROM can be changed with KDIAG or SOP An adhesive label can be affixed to a recess on the handle side of the cassette in order to identify the cassette (denomination, cassette number, etc.). The denomination is lasered into the cassette if it is configured at the production plant. The following cassette variants are available: Toggle Standard Security I Security II
242
Lock
X
Seal
Tamper indicator
X
X
X
X
X
X
X
X
Ink Dye (integrated maculation system)
X
Removing the banknote rails
Pull up the horizontal tab at the end of the banknote rail to lift the catch (2) above the crosspiece underneath the tab. At the same time push against the nose of the rail (3) with the thumb of your other hand in the direction of the cassette handle.
i
The left rail and the right rail are inserted in the same way.
Should the rail be difficult to remove, proceed as follows:
Pull up the horizontal tab (1) at the end of the banknote rail to lift the catch (2) above the crosspiece underneath the tab (see illustration in the section “Removing the banknote rails”).
243
Put the tip of a screwdriver in the hole in the rail (1) and use it as a lever to move the rails in the direction of the arrow (2).
Removing the banknote rail – note width less than 110 mm If the banknote rail is set to a banknote width of less than 110 mm, proceed as follows:
Push the pressure carriage approximately to the center of the cassette (see section “Removing banknotes”). Pull up the horizontal tab at the end of the banknote rail to lift the catch (2) above the crosspiece underneath the tab. At the same time push against the nose of the rail (3) with the thumb of your other hand in the direction of the cassette handle (see section “Removing the banknote rails”). Push the pressure carriage all the way to the other end of the cassette, i.e. the one from which the banknotes are dispensed. Lift the end of the rail a little and push it outwards towards the long side of the cassette. If you hold the rail in this position you can push the pressure carriage to the opposite end of the cassette, which has the cassette handle. Lift the rail on the other side, too.
244
Inserting the banknote rails i
In the following figures a banknote width of 133 mm is assumed resulting in a rail setting at 135 mm on the scale.
The left rail and the right rail are inserted in the same way. Slide the protruding end of the rail (1) under the lower edge of the pull-back handle if necessary and press the rail (on the dispensing side of the cassette) into the slot for the required banknote width.
Then push the rail into the corresponding slot on the cassette handle side. Press down on the banknote rail (1) near the scale while pushing it in the direction of the dispensing side (2). Now push the loose end (3) down until it snaps into place.
245
The banknote rail is correctly inserted if the desired setting is placed in the small cutout (1) and the rail is correctly hooked in (2). 1
The tab of the rail (1) must lie flat on the crosspiece.
i
246
Make sure that both rails are set to the same note width at all four positions.
If you have no information concerning the size of the banknotes used, measure the banknotes in millimeters. Round up this value to the next higher value on the scale and insert the rail at that position. Examples for setting the rail: Dispensing side
Side of cassette handle Banknote width 133 mm - rail is set to 135 mm on the scale
Banknote width 137 mm - rail is set to 140 mm on the scale
Inserting the banknote rail - note width less than 110 mm If the banknote width is less than 110 mm, please proceed as follows: Push the pressure carriage all the way to the end of the cassette which has the cassette handle (see section "Removing the banknotes"). Insert the rail in the desired slot in front (cassette end from which notes are dispensed), and press the rail in the rear (cassette handle end) outwards to the side. Press the rail down in the center. Push the pressure carriage to the center of the cassette and press the rail in the proper slot of the scale in the rear (cassette handle end). Push the tab down until it snaps into place. When the banknotes are inserted, there is automatically a gap i between the notes and the rails.
247
Setting the banknote height
Press the two catches (1) towards each other and remove the inset (2) in the direction of the lid center.
248
Set the required note height (3) and push the insets back in (4) until they snap into place.
i
Make sure that the insets are set to the same note height at all six positions.
If you have no information concerning the size of the banknotes used, measure the banknotes in millimeters. Round up this value to the next higher value on the scale and place the inset in that position. Examples: Note height 72 mm - inset at 74 mm
249
Electronic adjustments for the CMD-V4 Photosensor initialization *
Installation Maintenance Stacker replaced CMD controller replaced Dispensing unit and thickness measuring station replaced Dispensing unit without thickness measuring station replaced Cash-out cassette replaced New note type used New firmware loaded Shutter
Pressure sensor initialization **
Calculation of reference values ***
Cassette initialization ****
X X
X
X X
X
X
X
X
X
X
X
X
X
X
X
* Initialize the photosensors with cassettes removed; the photosensors must not be covered (KDIAG: DXM) ** Remove the cassette with the CMD-V4 switched on (running but dispensing not active) and reinsert it. *** Calculate reference values with initialized/inserted cassettes using genuine cash (KDIAG menu: 'Applications', 'Init. CMD-V4') **** Initialize the cassettes (KDIAG menu: 'Applications', 'Init.CMD-V4')
250
Photosensor electronics The photosensor electronics cover generation and control of the photosensor LED transmit stream and measurement of the receive voltage of the phototransistors. The optimum values for the transmit stream and amplification of the evaluation logic are identified for every photosensor in the course of automatic initialization of the photosensor parameters. Amplification of the evaluation logic can be switched on four levels. The transmit diodes are operated with pulsed current. The receive logic only evaluates the pulse. This reduces the influence of light from external sources on the receive signal. The photosensors are polled one after another. Each photosensor operates with its own specific parameters (current and amplification). These parameters are constantly readjusted during operation. The photosensor parameters are stored in a table in CMOS and are not lost when the CMD-V4 is turned off.
i
The Photo sensors can be initialized with KDIAG command DXM
Pressure sensors The pressure sensor initialization takes place when the customer removes all cassettes and reenters them.
Cassette initialisation The initialization of the cassettes is necessary in case of new types of banknotes or cassettes. With the initialization the system will be informed about the cassette number, the currency and the denomination of the banknotes. If necessary, you can enter more parameters. Please observe the product-specific and bank requirements concerning change of standard or individual changing of cassettes. Please obtain this information from the bank's administration.
251
Calculating the reference value The determination of the reference value can be performed for a maximum of 40 different unknown banknotes. It is controlled by the product-specific software. The reference value determination is required for initial operation or Use of new banknote types.
To calculate reference values use KDIAG or the customer application
From the specified cassette the currency characteristics, the value of the banknotes and the emission date will be read out. These values are transmitted to the cassette when it is initialized. There will be as many banknotes dispensed as necessary to determine the reference value. The process of determining the reference value will be terminated at the latest if the reference value cannot be determined within the maximum possible number of banknotes. In this case, the cassette's status remains . After the reference value has been determined, the dispensed number of banknotes is reported back to the system. If no reference value has been determined, the status is reported back to the system. Dispensing is impossible from this cassette in this case. The dispensed banknotes are located in the stacking position in the clamp.
Open the safe door (see the operating manual of the basic device). Holding the green release lever, pull out the CMD-V4 as far as possible (see chapter "Removal/Installation of Components", section "Pulling out / pushing in the CMD-V4").
i
252
If the release lever jams and you cannot pull out the CMD-V4, you should always see the chapter "Troubleshooting".
Remove the dispensed banknotes from the clamp stacking position and count them. The number of dispensed banknotes must be the same as the one indicated by the system. If this is not the case, you will have to repeat the whole procedure for determining the reference values. Place the counted banknotes back in the clamp stacking position.
Push the CMD-V4 as far as possible into the safe.
Wait until the CMD-V4 is ready.
After the CMD-V4 has powered up, the cash in the stacking position is transported to the reject / retract cassette. Select the next cash-out cassette using the product-specific software or quit the function for setting the reference value. Close the safe door (see the operating manual of the basic device).
253
Troubleshooting Operating or troubleshooting tips are output on the two-character status display on the controller. In normal operation this display is set to 00 at the beginning of every reset, transport or dispensing operation. If a special state occurs during one of these operations, this is shown on the status display and is retained until the next device operation. Additional messages may be displayed during initialization, after powering up and after a reset. It is also possible to run an internal test to see if the CMD-V4 is ready for operation. You can find more on this in the "Function test" section of the "Device Overview and Operation" chapter.
i
254
To perform a reset after troubleshooting, move the clamp to its basic position (stacking position of the clamp in the stacker).
Displays at startup No. OFF
to
X X
Meaning No power supply Controller faulty
Reaction Switch on the device. Replace the controller.
Controller test after Power On (displays are flashing and keep changing) Warning: Battery too weak
None
Controller faulty
Replace the controller.
Replace battery (controller)
Startup of firmware None (reset) Validation of ->Error 11 firmware ->Initialization of photosensors -> CMOS Check of CMOS parameters Error PS xx, 22 Error 23 ... 28 Test of mechanical Error 18,19, 71..9A components Clearing run Check and clear photosensor xx, try RESET Error during again. Replace module or controller if photosensor necessary. initialization after change of configuration or replacement of controller (the display alternates between 'PS' and the photosensor number 'XX'). Power-up completed without errors.
255
Displays in normal operation Error code
OFF
Meaning
Explanation / Measures
No power supply Start-up (after RESET or electronics self-test)
Switch on the device. Wait until power up is completed.
Burn; program controller Compare; check controller Controller OK No error
-
Faulty software
Switch the device off and on again. Read the hardware status (stop info field) and download if necessary. Check the lines to the ChipCard controller. Check the ChipCard controller and replace it if necessary. Check the ChipCard at the controller and replace it if necessary.
Communication problem with ChipCard controller
Communication problem with ChipCard / or wrong ChipCard inserted (ChipCard number not '2260PR'). Stacker EEPROM Check the lines to the EEPROM / missing/defective replace the EEPROM
256
Error code
Meaning
Explanation / Measures
Locking switch open, the CMD is not in the dispensing position
Grasp the green locking handle and push the CMD-V4 into the device as far as it will go (the CMD-V4 must audibly latch into place). If this is impossible, it is necessary to check the locking switch and adjust or replace it as applicable. Insert the battery jumper. When starting the CMD-V4, the power-up test detected a serious fault in the electronics of the controller. The controller must be replaced. Reload firmware.
Controller defective or battery jumper not inserted
Software missing (download) Safety switch open
Push in the CMD-V4.
Blocking of device pending
A retract has been executed. The cash that was not removed by the customer has been placed in the SAT. After this, all transport functions of the CMD-V4 are disabled by the software. Remove the customer money from the SAT, and then reset the device lock using the product-specific software (reset lock flag).
257
Error code
Meaning
Explanation / Measures
CMD-V4 minimum configuration is missing
Cassette is defective or missing. In order to be able to operate, the CMD-V4 requires at least one cash-out cassette ready for operation and the reject/retract cassette. Insert the reject/retract cassette and the filled cash-out cassette(s), and register them using the product-specific software. Replace the output transport or the controller.
Belt drive of clamp defective (M 3) or jam
258
Error code
Meaning
Explanation / Measures
Cash jam during dispensing A banknote jam was detected during dispensing in the dispensing areas or the vertical transport facilities of the dispenser units or the stacker (photosensors PSDx, DDU, PS1, PS18). Check the cash path from the cassettes to the collecting tray or reject compartment for jammed notes. Verify that the connectors on the CMD controller or at the photosensor elements are plugged in properly. Then return the CMD-V4 to cashout position in the safe, thereby closing the safety switch and starting the CMD-V4 again (Reset). If the status display continues to show '18' after this start, the jam was not completely eliminated or another jam occurred. Using a test program check the self-test job 'Status of the Photosensors'. If a photosensor (other than the 'cassette empty' photosensors) is reported 'covered', determine the cause and eliminate the fault. If you cannot find a fault and '18' still appears after the next restart, the SAT, the relevant dispensing unit or the controller have to be replaced.
259
Error code
Meaning
Explanation / Measures
Clamp transport defective / blocked
Eliminate the blockage and then reset. If necessary, replace stacker or controller. Check the SAT in the area of the single reject switch for jammed notes / scraps and remove them. Check the movement of the single reject switch by pressing and releasing the anchor in lifting magnet MA2. Select test function 2 (mechanical test) by pressing the function button, and observe actuation of the single reject switch. If lifting magnet MA2 does not move at all or all the way, the stacker and output transport (SAT) or the controller has to be replaced. If the magnet moves all the way, the CMD-V4 can go back into operation. If the fault recurs within a short time and checking the single reject switch fails to reveal the cause, the SAT or the controller has to be replaced. Check whether there is a banknote jam in the area of the measuring station. Are the cables connected? Replace dispensing unit with DDU or controller.
Single reject switch (MA2/1, MA2/2, SM 1) faulty / blocked
Measuring station is defective (DDU)
260
Error code
Meaning
Explanation / Measures
Photosensor amplifier is faulty or photosensor initialization is unsuccessful
Check all cash paths from the cassettes to the stacking compartment, from the stacking compartment to the cash-out and the inlet area of the reject/retract cassette for jammed notes and scraps and remove them. Then return the CMD-V4 to cashout position in the safe, thereby closing the safety switch and starting the CMD-V4 again (Reset). If the status display continues to show '22' after restart, the controller must be replaced. Eliminate the blockage. Set the CMD-V4 in the safe to cash-out position (safety switch closed) and select test function 2 (mechanical test) on the function button after starting up. If this test function once again ends with status display '23', the SAT or the controller must be replaced, otherwise the CMD-V4 cannot be operated.
Routing disk (SM2/SM3) faulty / blocked
261
Error code
262
Meaning
Explanation / Measures
Reject/retract drive (MA6) defective / blocked
The choice of reject/retract compartment in the RR cassette could not be set properly. Remove the RR cassette and check the movement of the retract compartment. Check whether the connector on the CMD controller and lifting magnet MA6 has been plugged in correctly. Check whether the digital photosensor is firmly attached to the switchover lever. Place the CMD-V4 in the safe in its dispensing position (safety switch closed). Reinsert the RR cassette, select test function 2 (mechanical test) by pressing the function button, and check the movement of the RR drive (MA6). If the lifting magnet does not move or if the end positions of the lever are not reached (24 appears again on the status display), the output transport or the controller has to be replaced.
Error code
Meaning
Explanation / Measures
Dispensing drive (DCM 1) defect / blocked
It was not possible to bring the main motor (DCM 1) up to minimum speed after a short startup period. Select '1' (Reset) on the function button. If the motor tries to start, but there is a loud running noise: check the cash paths of the CMD-V4 for a massive note jam. Check the inlet to the reject/retract cassette for jammed notes. Set the CMD-V4 in the safe to cash-out position (safety switch closed) and select test function 2 (mechanical test) on the function button after starting up the CMDV4: check the running noise and transport function of the main motor. If the main motor does not rotate or if this test function once again ends with status display '25', the output transport or the controller must be replaced, otherwise the CMD-V4 cannot be operated.
263
Error code
Meaning
Explanation / Measures
Stacker wheel drive (SM 9) defect / blocked
Check the SAT in the area of the collecting tray for jammed notes / scraps and remove them. Set the CMD-V4 in the safe to cash-out position (safety switch closed) and select test function 2 (mechanical test) on the function button after starting up the CMD-V4: if this test function once again ends with status display '26', the SAT or the controller must be replaced. Check the output area of the CMD-V4 and of the shutter for any foreign matter that may be preventing the shutter shield from moving. Place CMD-V4 in cash-out position (safety switch closed). Select test function 2 (mechanical test) by pressing the function button, and observe the movement of the shutter. The shutter fault can also be remedied without danger while the test function is in progress. Then run through test function 2 again without interfering with the movement of the shutter. If this test function once again ends with status display '28', the shutter or the controller must be replaced.
Shutter error
264
Error code
Meaning
Explanation / Measures
Cash-out photosensor covered (manipulation)
Check the SAT banknote output and shutter for any foreign bodies that may be disturbing the functioning of the output photosensor. Verify that the connectors at the CMD-V4 are properly plugged in. Set the CMD-V4 in the safe to cash-out position (safety switch closed) and select test function 1 (Reset) on the function button. If status code '29' reappears after the CMD-V4 is started, the shutter, the SAT or the controller must be replaced.
265
Error code
X
Meaning
Explanation / Measures
Too many problems during dispensing from cassette x (x = 1 – 6)
Bundle rejects can be caused by extremely skewed banknotes or banknotes that are extracted in an uncontrolled way or by problems with the photosensors. This error can be ignored the first time it occurs (warning), but do the following if it recurs often: 1. Rem ove the cassette from dispensing unit x and check the inserted banknotes: are the front notes deformed on one side? Is pressure applied evenly to the front banknotes (left and right)? 2. Whe n the cassette is removed, check the dispensing area in the dispensing unit for jammed scraps. 3. Chec k the cash path from the cassette 'x' to the collecting tray for jammed notes / scraps. Has a transport belt come off the rollers? 4. Verif y that the connectors on the CMD controller and at each photosensor elements are plugged in properly.
266
Error code
X
X
Meaning
Explanation / Measures
Too many problems during dispensing from cassette x (x = 1 – 6)
5. Chec k whether the magnet for the retaining shaft moves stiffly. Do this by pressing its anchor. (If necessary check the movement of the magnet with test function '2' – mechanical test).
If you cannot find a fault and '3x' still appears, the relevant dispensing unit or the controller have to be replaced. A) No cash could be dispensed from Cash could not be cassette 'x' or dispensed or faulty B) The required pressure could not be amount of pressure established when the cassette was against the banknotes inserted. when a cassette is inserted Procedure in case A): (x = 1 - 6) 1. Rem ove the cassette 'x' and check the inserted banknotes: the notes must be standing upright in the cassette. Are the first notes very crumpled? Curved notes should bend away from the pressure carriage! Are the first notes stuck to each other or jammed together? When the cassette is removed, check the dispensing area in the dispensing unit for jammed notes/scraps.
267
Error code
X
Meaning
Explanation / Measures
Cash could not be dispensed or faulty amount of pressure against the banknotes when a new cassette is inserted (x = 1 - 6)
3. V erify that the connectors on the CMD controller and at the plug connection of dispensing unit 'x' are plugged in properly. 4. Th en insert the filled cassette into dispensing unit 'x' and select function '3' on the function button (test dispensing) with the safety switch closed. If this test ends with error code '4x' again, repeat the test dispensing procedure checking the function of the clutch and retaining shaft in the process. If the clutch or retaining magnet is not activated, the dispensing unit or controller must be replaced. Procedure in case B): 1. Remove the cassette 'x' and check the inserted banknotes: the notes must be standing upright in the cassette. Are the first notes very crumpled? Curved notes should bend away from the pressure carriage! If necessary, transfer notes from the back of the cassette to the front. If the stack of banknotes rubs excessively against the banknote guides on the side (notes protrude on the side or are bent backwards), the stack of notes should be better aligned.
268
Error code
X
Meaning
Explanation / Measures
Cash could not be dispensed or faulty amount of pressure against the banknotes when a new cassette is inserted (x = 1 - 6)
Re-insert the cassette. Can you hear the pressure carriage moving forward? If there is no noise, verify that the connectors on the CMD controller and the cassette are plugged in properly. Perform a test using a different cassette. If the motor is still not activated, the controller is faulty. If you can hear the motor running, but error message '4x' still appears after a few seconds (together with three acoustic signals), remove the cassette and check manually if the dispensing shaft can be lifted easily. Remove the cassette, open it and place it in dispensing position manually. Check the smooth movement of the return bar.
269
Error code
X
X
270
Meaning
Explanation / Measures
Cash could not be dispensed or faulty amount of pressure against the banknotes when a new cassette is inserted (x = 1 - 6) Too many poor quality notes (x=1-6)
3.)
Too many double or excessively wide/narrow notes were detected during dispensing from cassette x. Remove cassette x, and check whether the right type of banknote was inserted. Check notes for deformations or sticky points. Reinsert the cassette and restart the application. If many 'good' notes are subject to a single reject during dispensing or if error '4x' recurs after a short time, the reference values should be recalculated for this note type. If the error cannot be removed, the dispensing unit or controller must be replaced.
Error code
X
Meaning
Explanation / Measures
Cassette defective (x = 1 - 6)
The banknote data stored in cassette 'x' cannot be read or rewritten. Verify that the connectors on CMD controller and the cassette connector are plugged in properly. If the fault also occurs with a different cassette in this dispensing unit, the controller must be replaced.
271
Dirty photosensors / sensors Error code
X
Meaning
Explanation / Measures
Banknote thickness measuring station (DDU) not ready
Check whether there is a banknote jam in the area of the measuring station. Are the cables connected? Replace dispensing unit with DDU or controller.
Dispensing sensor is dirty or pressure sensor is faulty (x=1-6)
A) Note: When this error has occurred for the first time, the CMD-V4 will continue to function until operation shuts down automatically when the level of dirt increases. B)
272
Error code
X
Meaning
Explanation / Measures
Cassette empty sensor is dirty (x = 1 - 6)
Clean photosensor 'PSEx' in the relevant dispensing unit and the associated prism in the pressure carriage of the cassette. Then execute a Reset (set CMD-V4 to dispensing position). Use the 'DYK' self-test program (check status of photosensors/photosensor amplifiers) to check the level of dirt on all photosensors in KDIAG: Photosensors with status '3' or higher must be cleaned. The improvement in status can be checked after reset. Note: When this error has occurred for the first time, the CMD-V4 will continue to function until operation shuts down automatically when the level of dirt increases.
273
Error code
Meaning
Explanation / Measures
SAT: Photosensor PS1 (P) Carefully clean the send and receive diode between the stacker dirty; stacker wheel input wheels with a brush. Place CMD-V4 back into cash-out position. If the status display continues to show error code '90' after powering up (reset), remove the stacker unit and, from below, clean the surfaces of the prism between the stacker wheels. Put the CMD-V4 back in its dispensing position. If the status display continues to show error code '90' after powering up (reset), the stacker has to be replaced. Use the 'DYK' self-test program (check status of photosensors / photosensor amplifiers) to check the level of dirt on all photosensors in KDIAG. Photosensors with status '3' or higher must be cleaned. The improvement in status can be checked after reset. Note: When this error has occurred for the first time, the CMD-V4 will continue to function until operation shuts down automatically when the level of dirt increases.
274
Error code
Meaning
Explanation / Measures
Photosensor is dirty
Photosensor '9x' is dirty and needs to be cleaned as soon as possible. Remove any dust from the surfaces of the corresponding transmitter/receiver (elements with a clear or purple plastic housing, respectively) and, if necessary, from the associated prism (P; two glass-clear surfaces opposite the transmitter/receiver) with a brush or compressed air. After cleaning, set the CMD-V4 to home position and wait for start-up or select '1' (Reset) on the function button. Use the 'DYK' self-test program (check status of photosensors / photosensor amplifiers) to check the level of dirt on all photosensors in KDIAG: Photosensors with status '3' or higher must be cleaned. The improvement in status can be checked after reset. Note: When the error code '9x' has occurred for the first time, the CMD-V4 will continue to function until operation shuts down automatically when the level of dirt increases (in this case the status display will show '9x', too).
Cassette monitoring: Photosensor PS18
'Cassette empty' (single reject) PS2
Cash-out photosensor PS27 (P)
Bundle rear edge control Shutter sensor PS28
275
Checking the note paths Before checking the banknote paths, you should perform the following steps:
Activate the product-specific software (see chapter "Basic Operation", section "Calling the product-specific software" in the operating manual of the basic device). Open the safe door (see the operating manual of the basic device). Holding the green release lever, pull out the CMD-V4 as far as possible (see chapter "Removal/Installation of Components", section "Pulling out / pushing in the CMD-V4").
i
276
If the release lever jams, you must check the current position of the clamp. If possible, push the clamp carefully back to its home position. Perform a reset using the function button. Now check whether you can remove the CMD-V4.
Locking / unlocking handle blocked The locking handle is blocked by the routing disk as soon as the latter leaves its home position. If you cannot actuate the locking handle, the note clamp is not in the stacking position or there is a routing disk error.
i
Note that it is essential for the banknote clamp to be in the stacker position. Otherwise the clamp can fall when it is pulled out, and the pull cable can be damaged.
Remove the reject/retract cassette (see the "Removing the cassette" section of the "Device Overview and Operation" chapter) and see which position the banknote clamp is in. If the banknote clamp is not in the stacking position, try carefully to move it down into the stacking position. When the banknote clamp is down, you can activate the emergency unlock function (1) on the CMD-V4 and pull out the CMD-V4.
277
Checking the vertical transport Raise the appropriate locking handle (1) or (2) of the dispensing unit and move the cover forward.
1
2
Check the upper/lower area of the vertical transport and remove any notes that may be there (1). Lower the cover again until it audibly latches into place.
i
278
Make sure that the cover lies flush with the surface and that the two sides of the locking handle are locked in position.
Checking the dispensing areas i
In the dispensing units the dispensing area (inside the device) must be checked. The dispensing areas can only be checked when the cassettes have been removed from the dispensing units (see chapter "Device Overview and Operation", section "Removing the cassette"). Check the dispensing area of each dispensing unit for banknotes and if necessary remove the notes (see arrow).
Re-insert all cassettes which were removed (see chapter "Device Overview and Operation", section "Inserting the cassette"). Log the cassettes on using the product-specific software (see the operating manual of the basic device).
279
Checking the stacker and output transport i
Do not try to open the clamp by force; you could damage it.
Stacker wheel area Check the area round the vertical transport and if necessary remove any notes.
Single reject area
i
The function of the single reject depends on the individual configuration. Push the green unlocking levers (1) out, and pull the flap (2) forward.
280
Check the storage area and remove any notes that may be there (3).
Gear tracks of the stacker and output transport Horizontal output If the clamp has come to a standstill at a position outside the stacking position, you may need to check and clean the gear tracks (1).
1
281
Gear tracks of the output transport Vertical output If the clamp has come to a standstill at a position outside the stacking position, you may need to check and clean the gear tracks (1).
1
Check the photosensors (1) and (2) in the shutter area.
After checking the cash paths, proceed as follows:
After checking the cash paths push the CMD-V4 by the green release lever back into the safe as far as possible (see the operating manual of the basic device). Close the safe door (see the operating manual of the basic device).
282
WN Spare
WN Spare can be found in the miscellaneous chapter of the training CD
"WNSpare_V2" installation program To install "WNSpare_V2", load the "setup.exe" file to a separate download directory on your PC. Next, start the program from your download directory and follow the instructions of the installation wizard. Depending on the configuration of your system, it may be necessary to restart the computer. A database update is required before you call "WNSpare_V2" for the first time. You will find further details in the section entitled "Database update". There is more information in the user manual. Database update To install the database, unzip the "WNSpareDBN-V2.zip" file on your hard disk. To integrate the database in the "WNSpare_V2" program, select the menu item "File --> Open" in the "WNSpare_V2" program. At the initial start of the program "WNSpare_V2" you will request to select a database automatically. Picture database If you have constant access to Internet it is not necessary to download the picture database. The program "WNSpare_V2" is preconfigured to enable you to access our picture database online in the Internet. The default path is: "http://extranet.wincor-nixdorf.com/service/spare/pictures". If you wish to access the pictures offline, you must save and unzip the entire picture database in a separate hard disk directory. The following setting must then be changed: select "Edit > Settings" > "Picture" and select checkbox “Path” and fill out the input field with your path to the picture directory on your PC.
283
KDIAG
KDIAG can be found in the test software chapter of the training CD KDIAG is licensed by Wincor Nixdorf It’s not allowed to produce Unauthorized copies
The test program KDIAG is available for DOS and for WIN32. Depending on the test environment it’s possible to test the Wincor-Nixdorf hardware with a DOS Boot-CD / Floppy disk or with a Windows 32 based PC or Laptop. The handling of both test programs is identical.
KDIAG for DOS At present there are offered two kinds of KDIAG files on the WWW-Server.
KDIAG base floppy disk
add on test programs to the KDIAG base floppy disk
The software that is to find under the release number of the KDIAG base floppy disk is only the KDIAG operating system and only this software is installed when creating the disk (as described below). "add on test programs to the KDIAG base floppy disk" has to be added, so that the disk becomes a test disk and is usable. It is possible to add every single add on test program to the base disk as long it is enough space on the disk. The test programs can be combined as required. Wisely the add on test programs to the KDIAG base floppy disk should be installed on an already created KDIAG base floppy disk. The test programs are found under the release number of the corresponding product.
284
Creating a KDIAG Base Floppy Disk Floppy Disk Preparation: A DOS formatted 3,5" 1,44 MB Diskette is required. Installing of system files is not necessary. You do not need to delete existing files. Software Download: Download KBGB1007.zip file and specify a target directory on your local hard disk drive. Extract KBGB1007.exe and safe it to your HDD Unpack Software: The test software is located in a self extracting EXE-File (as Zip-File). Start this file without any parameters. And push the Create Floppy button.
Add Test Programs to the KDIAG Base Floppy Disk
Software Download Choose the file with a mouse click and set target directory of the PC floppy disk (containing the KDIAG base disk) and start the downloading of the file into the root of the KDIAG base disk. (During start up of the KDIAG base floppy disk the self extracting test programs will be extracted on an automatically createted RAM disk.) More test programs can be downloaded on a separate formatted floppy disk. They just have to be loaded into the root of the floppy disk. After start of the KDIAG base floppy disk a selection is available to extract more test programs from other floppy disks (created as described before) into the RAM drive.
285
KDIAG for WIN32 Download the “KDIAG installer” and specify a target directory on your local hard disk drive. Execute the setup.exe file to install the Test software on your PC or Laptop. confirm all messages and install the software to the default directory “KDIAG32_TestSW” The test programmes can now be opened directly from the start menu. The software package includes all the KDIAG32 versions currently available. As a result, all RS232 and USB components can be tested as usual. The interface to be used is selected in the respective test module menus.
286
KDIAG for special electronic
If you start the test program for special electronics you see the screen above. Before you can start testing you have to setup the KDIAG parameter. Therefore press the button .
287
Most of the default settings are correct. For some parameters a change or modification is necessary.
Channel =CH3 CH3 is correct if the SEL is connected to MUX03 of the Fitwin card. You can find this information in the wiring diagram or on the sticker inside the ATM.
288
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the PC. PIN Keyboard available=NO The parameter PIN Keyboard is always =NO, even if the ATM is equipped with an Pin pad. Wincor Nixdorf use always EPP in xe ATM’s and the EPP is almost always connected to CH07. Sofkeys available=YES The parameter Softkeys available is =Yes if the ATM is equipped with Softkeys. If the ATM is equipped with a touch screen it’s =NO Function keys=NO This parameter is always =NO. Function keys are not used any more. All other parameter defaults are always correct. It’s not necessary to change them. After check and change quit this screen by pressing the button and confirm the “safe and exit window” with yes.
It’s now possible to select the different test points. A detailed description of the test can be found in the “information” field right hand of the “test point” window.
289
KDIAG for EPP
If you start the test program for EPP you see the screen above. Before you can start testing you have to setup the KDIAG parameter. Therefore press the button .
290
Channel=07 CH7 is correct if the EPP is connected to MUX07 of the Fitwin card. You can find this information in the wiring diagram or on the sticker inside the ATM. CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the PC, USB is the USB port at the backside of the PC.
The parameter USB can only be used in the Windows version of KDIAG since DOS don’t support USB
All other parameter defaults are always correct. It’s not necessary to change them. After check and change quit this screen by pressing the button and confirm the “safe and exit window” with yes.
It’s now possible to select the different test points. A detailed description of the test can be found in the “information” field right hand of the” test point” window.
291
KDIAG for CHD V2X
If you start the test program for CHDV2X you see the screen above. Before you can start testing you have to setup the KDIAG parameter. Therefore press the button .
292
Most of the default settings are correct. For some parameters a change or modification is necessary.
Channel=CH05 CH5 is correct if the CHD V2X is connected to MUX05 of the Fitwin card. You can find this information in the wiring diagram or on the sticker inside the ATM. CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the PC, USB is the USB port at the backside of the PC.
The parameter USB can only be used in the Windows version of KDIAG since DOS don’t support USB. Furthermore a special version of the card reader (CHD V2XU) is necessary
293
card with = mag+chip in one This parameter is correct if you use the Wincor Nixdorf Hybridcardreader test card (01750066226). This test card contain a chip with a special test script and a magnet stripe. If you use a different card, e.g. an old credit card, you have to change the parameter to = mag. stripe only. Chip only is not used for standard testing. Device = 01750049626 This parameter is correct if you test the standard card reader. The 0175…number can be found on the sticker at the card reader. Configuration list: 01750049626 CHD-V2X Standard version 01750076277 CHD-V2XF ACT Alloop Version 01750076411 CHD-V2XU USB version File=V2X04B00.BIN This parameter specifies the path and name of the CHD V2X firmware. If the firmware is stored in the KDIAG directory no change is necessary. Otherwise you have to type the complete path. e.g. c:\frm\chd\V2X04B00.BIN All other parameter defaults are always correct. It’s not necessary to change them. After check and change quit this screen by pressing the button and confirm the “safe and exit window” with yes.
294
It’s now possible to select the different test points. A detailed description of the test can be found in the “information” field right hand of the” test point” window.
295
KDIAG for CHD ICM 300
If you start the test program for CHD ICM 300 you see the screen above. Before you can start testing you have to setup the KDIAG parameter. Therefore press the button .
296
Channel=COM1 COM1 is correct if the CHD ICM 300 is connected to the COM1 interface. You can find this information in the wiring diagram or on the sticker inside the ATM. CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the PC. Read card= intake This parameter is correct if KDIAG shall read the card during insert into the card reader slot. Change this parameter to withdraw if KDIAG shall read the card during pull the card out of the card reader slot.
the read result is much better if KDIAG read the card during pull out. File=ICM300.BIN This parameter specifies the path and name of the CHD ICM 300 firmware. If the firmware is stored in the KDIAG directory no change is necessary. Otherwise you have to type the complete path. e.g. c:\frm\chd\ICM300.BIN All other parameter defaults are always correct. It’s not necessary to change them. After check and change quit this screen by pressing the button and confirm the “safe and exit window” with yes.
297
It’s now possible to select the different test points. A detailed description of the test can be found in the “information” field right hand of the” test point” window.
It’s not possible to crate a test card with this type of card reader. If you use a brand new test card from our stock use the KDIAG for CHD V2X to write the test information to the magnetic tracks.
298
KDIAG for operator panel
If you start the test program for CHD ICM 300 you see the screen above. Before you can start testing you have to setup the KDIAG parameter. Therefore press the button.
299
Channel=CH02 CH2 is correct if the operator panel is connected to MUX02 of the Fitwin card. You can find this information in the wiring diagram or on the sticker inside the ATM. CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the PC. All other parameter defaults are always correct. It’s not necessary to change them. After check and change quit this screen by pressing the button and confirm the “safe and exit window” with yes.
It’s now possible to select the different test points. A detailed description of the test can be found in the “information” field right hand of the” test point” window.
300
KDIAG for TP06, NP06, TP07 and NP07 (BJ2003)
This test is possible with the Windows32 version of KDIAG only.
If you start the test program for BJ2003 you see the screen above. Before you can start testing you have to setup the KDIAG parameter. Therefore press the button.
301
Select the printer you want to test with the up and down key. E.g. BJ2003-TP07
Channel=USB Setting USB is always correct Firmware = TP07.FRM Loader superSet = TP07.SST Standard Codepage (font) = TP07.FNT Power UP Test = TP07.PUT Load version File = TP07.LVF This parameter specifies the path and name of the TP07 software files. If these files are stored in the KDIAG directory no change is necessary. Otherwise you have to type the complete path. e.g. c:\frm\TP07\TP07.FRM All other parameter defaults are always correct. It’s not necessary to change them.
302
After check and change quit this screen by pressing the button and confirm the “safe and exit window” with yes.
It’s now possible to select the different test points. A detailed description of the test can be found in the “information” field right hand of the” test point” window.
303
KDIAG for cash in- / out-modules (CMD V4)
If you start the test program for CMD V4 you see the screen above.
Init Parameter Before you start testing, access this menu to setup the connection between the test program and CMD V4 controller. It’s necessary to change the channel to COM X for Laptop or PC with 0-modem cable MUX 4 for PC2XX0xe with Fitwin card COM 4 for PC1500xe with COM extension card USB for a CMD V4 controller with USB connector
The following picture shows a correct configuration to test the dispenser with a Laptop computer.
It’s also possible to set the baud rate to 57600 baud. The CMD V4 controller has an automatic baud rate switchover and switch automatically to the line speed supplied by KDIAG.
304
Quit this screen with OK.
Devi CMD-V4
The window above is a collection of all test commands for CMD V4.
305
This manual explains all test point’s step by step, anyway a training is necessary to transfer the displayed information from KDIAG to service activities.
device state You can use the device state to analyse the dispenser. The following status are displayed:
Interlock switch open/closed Device lock set yes/no Cassettes ready yes/no Status of shutter Transport status Position of the money jam Status of single reject unit Status of Operator display (7segment display at controller)
The following picture shows a device status of a CMD V4 without error after start up.
306
307
cassettes state
This test point display the status of up to 6 cassettes. Check if the displayed information is correct. Double check that the displayed value and currency code, match to the sticker and the content of the corresponding cash out cassette. Cassette 1 is the cassette below the reject cassette. The status of the cassette must be R=ready to be able to dispense. P= N= E= D= M=
parameter unknown (reference value calculation necessary) reinserted (use the conf notes / cass) to log the cassette on physically emty (fill the cassette with money) defect (check or replace the cassette) missing (install cassette)
It’s possible to save the displayed information to file. This file simplifies the cassette initialisation. The default name is cassette.ini. If required it’s possible to change the file name.
308
device configure This test can be used to check the coding of the transport module cable (frontload. rearload , vertical or horizontal) the number of dispensing modules the configuration of the jumpers as well as the status of the micro switches.
309
firmware state/conf This test point displays the firmware release as well as the status and configuration of the actual installed firmware. The picture below show the firmware state of a CMD V4 dispenser with firmware release 14.07
310
overview diagnostic This test can be used to display the result of all other test in one single screen. The advantage of this test is, that it can be used to save the result into a text file. The following information is exclusive displayed during this test:
DYR Internal note statistic (transaction/dispensed notes) DYF Capacity of CMOS battery
Push the “start” button to activate the test. After some seconds the left window display the information. The right window allows a selection of the single test points. Anyway it’s possible to scroll the left window down.
SCOP-state This test point is useless if no additional SCOP controller is connected to the CMD V4 controller. If a SCOP controller is connected the status and the firmware version is displayed
311
read EEPROM coll tr This test display the information inside the stacker EEPROM.
The smily in front of the “Single-Reject low” is an indicator that the singlereject unit is available, if this smily is missing single reject will not work.
312
read error stack This test point displays the last 10 errors that occur during dispensing. The following information is displayed for each of these 10 errors
Time and date Device state Photosensor state Cassettes state
reset CMD-V4 If you run this test the dispenser beeps and show “- -“ on the 7 segment display. After a reset cycle it’s ready to use, or show an error message on the display. This test is helpful to test the communication between KDIAG and controller.
313
init cassettes This test can be used to initialise the cassettes. The following 3 functions are provided
Reprogram the cassette EEPROM’s Set the note counters Calculation of reference values
Default values:
When entering the data, make sure that the correct number of digits is entered, e.g. four digits for the ‘Number’ of notes and eight digits for the ‘Value’. Otherwise KDIAG will stop with an error. Current no In device Value Currency Release Width Cut tolera ID Number Lowest
314
number of notes in cassette number of notes in dispenser (cass. + reject tray) value of the note currency of the note e.g. USD for US dollar issue date of the note ( default is 0000 ) width of the note ( default is 000 ) cut tolera of the note ( default 00 ) ID number of the cassette Minimum quantity in cassette
conf notes / cassettes
If the cassettes have been replaced and the controller displays 14, its necessary to confirm the number of notes! Mark the reinserted cassettes wit X and confirm selection with “Send” The controller display should change to 00. If it’s still 14 check the cassettes state.
read/set rtc With this test the internal clock of the CMD controller is set. ZAC = CMD_V4 controller It’s possible to set the clock manually (New->ZAC) or automatically (PC-CLK->ZAC)
315
define FW config This test can be used to change some parameters in the firmware. The following parameter can be adjusted.
Double extract evaluation Maximum number of notes per transaction Single reject active (yes/no)
The upper window displays the actual configuration. The lower window can be used to change the parameter.
normalising device This test point is for the production line only
state file This test point can’t be used at the moment
316
intern / selftest
This test point is useful to check the Hardware of the Dispenser. A description of the different test programs is displayed above the upper blue box. The most important tests are
DA DXM DYGT DYKT DYLD DYQT
reset init of photosensor amplifier status of digital- (bifurcated) and hall- sensors condition of controlled photosensors status of controlled photosensors status of pressure sensors
The abbreviation of the photo sensors in KDIAG could be different from the Manual. Photo sensor translation table Manual PS PSD PSE DPS HS
KDIAG
LS LAM KLM GL HL
317
continous This test is the most efficient test to check the complete dispenser. You has to enter the requested number of notes for each cassette and the number of dispensing cycles.
If you have a high rate of rejected bank notes you can use continuous for analysing the reason. Mark “Protocolling” and do some test dispensing. During the test Kdiag will create a file “statis.sta” in the same directory from where you start Kdiag. in this file you will find detail information about each dispended note. Example: 2004/06/17 11:22 ,0F,PCM,00000014,80,00,06,012C,012F,20,22,0000,00,FFFF ,0E,PCM,00000014,80,00,01,012F,012F,20,22,0000,00,00CF ,0D,PCM,00000014,80,00,0B,012C,012F,1F,22,0000,00,00A7 ,0C,PCM,00000014,80,00,17,012C,012B,20,23,0000,00,00BC ,0B,PCM,00000014,80,00,14,012F,012C,20,22,0000,00,00B1 ,0A,PCM,00000014,80,00,06,012C,012F,1F,22,0000,00,00BC ,09,PCM,00000014,80,00,03,012D,012F,20,24,0000,00,00B0 ,08,PCM,00000014,80,00,01,012C,012D,1F,22,0000,00,00C2 ,07,PCM,00000014,80,00,01,012E,012E,20,23,0000,00,00B1 ,06,PCM,00000014,80,00,01,012C,012C,1F,21,0000,00,00B0 ,05,PCM,00000014,80,00,01,012C,012C,1F,22,0000,00,00B6 ,04,PCM,00000014,80,00,01,012D,012D,1F,22,0000,00,00B7 ,03,PCM,00000014,80,00,03,012E,012C,20,23,0000,00,00BC ,02,PCM,00000014,80,00,06,012E,012E,21,25,0000,00,00AE ,01,PCM,00000014,80,00,06,012F,012E,1F,22,0000,00,00B4
318
319
production This test point is for the production line only
dispense This test can be used to test the dispenser.
Enter an amount and select mixture 1 or mixture 2
If you run this test the money will be in customer access Select “Dispen.” The dispenser dispenses your selected amount. Count the notes to check if everything is OK. If you set the “Wait seconds” to e.g. 10 you can check if the retract function works.
320
standard commands
The standard commands are used to test the dispenser step by step. A short description of all commands can be found below in the spreadsheet. If you require further information refer to the AZM_NG Software manual. If you send one of the commands to the CMD V4 controller you receive a return code including status code. example:
command to the controller returncode from the controller
“DA “ (reset) “DA A”
Status codes: A: OK: B: Software missing: C: Syntax: D: Out of service:
E: Device error: F: Safe not open:
Command executed correctly.
The control program required to operate the AZM_NG is not available. The command is syntactically incorrect. Either the device locks are activated (security switch/lock after cash is retained in the stacker / output transport facility) or an error has occurred and must be eliminated. A device error has occurred during execution. The safe door was not open during encryption commands.
321
G: Cash not removed: This is simply a status for the commands ’Offer H: Cash removed: I: Context: K: Code error:
cash’ and ’Waiting for removal’. The status ’Cash removed’ acknowledges the ’Retain’ command (with or without storage). The relevant hardware version is missing or the command cannot be executed at this point. An error was detected with encryption activated.
Job
Command
SW reset Disp. standard
DA DBS1,02:2,02;
Disp. stacker
Bundle reject
Shutter test Open shutter Close shutter Notes to W.-Pos.
Offer banknotes
322
Description
Executes a reset on the AZM-NG. This command dispenses two notes from cassette one and two notes from cassette two and transports them to the collecting tray. DBC1,02:2,02; Notes are dispensed, in addition to those already in the stacker. This command can only be executed when there are notes in the collecting tray. An error message is issued if there are no notes in the collecting tray. DCB Transports cash to the reject cassette after standard dispensing or out of customer’s reach. DCT A complete test is carried out when a shutter is fitted and configured. DCO A fitted and configured shutter is opened. DCC A fitted and configured shutter is closed. DCW “Notes to wait position” transports cash to the wait position after dispensing, before offering them to the customer. After standard dispensing, the cash must be transported to wait position before ‘Notes offering’ or ‘Notes output’ is executed. DCP005 After ‘standard dispensing’ the notes must be transported to the wait position so they can be offered to the customer for 005 seconds with ‘Notes offering’.
Output banknotes
DCE
Wait for take notes
DCA005
Retain & store
DCR
Retain no store
DCQ
Cancel
DD
Device status
DED1024
Cassette status
DEC1024
If the cash is not taken within the set period during ‘Notes offering’, then KDIAG receives the message ‘DCPG’ ‘Notes not removed. After ‘standard dispensing’ the notes must be transported to the wait so they can be transported out of the stacker with ‘Notes output’. The cash is not retained by the stacker as with ‘Notes offering’, but is ejected. With ‘Notes waiting’ the time for removal of the notes set in ‘Notes offering’ is available once more. The time can be modified using the editing functions. Cash located in the output due to the ‘Notes offering’ command can be transported to the retract compartment with the ‘Retain & store’ command. ‘Retain & store’ increments the retract counter by one. ‘Retain no store’ withdraws cash from the output and deposits it on the transport belt. This increments the retract counter by one and sets the retract disable feature. The first thing to do after this procedure is to clear the retract disable feature by means of ‘Reset lock flag’. The retract counter should then be cleared, after which a ‘Reset’ should be executed. This command can be used to cancel jobs in a defined way with wait for Retain. ‘State of device’ checks the devicespecific data. The data returned in ‘From AZM’ can be evaluated by means of the key combination ALT+I. ‘State of cassettes’ is used to check cassette-specific data. The data returned in ‘From AZM’ can
323
Reset lock flag
DFR
Ret. counter clear
DFT
Read FW- ID
*IL
Get HWS
DYTHWS
be evaluated by means of the key combination ALT+I.. The ‘retract lock flag’ is reset after a retract, e.g. via ‘Retain no store’. ‘Reset retract counter’ sets the number of retracts executed to zero. ‘Read firmware ID’ enables you to check the loaded firmware level. Command not supported by CMD V4
load firmware With this dialog it’s possible to download the CMD_V4_0.bin firmware to the CMD V4 controller. In the first step you have to select the folder on your HDD were the firmware is stored. In the second step you have to select the correct firmware file. The time of the download depends on the selected baud rate.
324
Commands developer This window can be used to type commands by hand. The following command is not listed in KDIAG but allow a deeper diagnostic of the photo sensors
Firmware CMD_V4_0.BIN > 16.00 First you have to change the dispenser to diagnostic mode. Therefore type DYTCMDT
(change to diagnostic mode)
To display the 1st page of the photo sensor table type XITXW
(read condition of photo sensor)
To display the 2nd page of the photo sensor table type again XITXW
(read condition of photo sensor)
To quit the diagnostic mode type XA_, open and close the interlock switch or select intern test 1 with the push button at the controller. Firmware CMD_V4_0.BIN > 16.00 Therefore type DYTLVXW,1
(read condition of photo sensor)
To display the 2nd page of the photo sensor table type again or press Enter.
325
Discription of the photosensor table: DYTA LS/
Name of the photosensor (LKL= cass. empty, LAM= extraction sensor, L1.....L37) Akt./ Current gain value and current to be set to see the respective photosensor open. Example: ”245h” corresponds to gain level 3, current 45hex. ”3FEh” photosensor is not recognized as open even at max. gain and current R/ ”>” pointer to the photosensor from which onwards readjustment takes place at the next opportunity, (10 min. after a payment without any further transactions, or, at the latest, after 150 transactions at shorter invervals) ”+” After an adjustment which has set a higher operating point, the photosensor still is in an observation stage (exceeding the status threshold is not yet indicated on the controller’s hex display). ”-” After an adjustment which has set a lower operating point, the photosensor still is in an observation stage (if necessary, the difference can be completely reversed in another readjustment). Open-cassette-empty photosensor (cassette physically empty) S/ Status of the photosensor like in the self-test job: 1=production okay, 2=TKD okay, 3=slightly dirty, 4=very dirty, 5=defective, 6=cassette-empty photosensor has never been calibrated before. Arb./ Adjusted operating point currently used by the photosensor (gain and current) Ref./ Operating point saved at the last initialisation (gain and current) Dirt/ Factor by which a photosensor has improved (>1) or deteriorated (
