Training and Development at Taj Hotels

Training and development at hotel Taj

Group 3

Training and Development in Hotel Taj • 1) Who are the trainees? – Every employee walking in with the appointment letter is first a trainee. – when the time period of he being a trainee over, he gets permanently placed in the organization.

– Usually the employees other than management heads get selected

from

Aurangabad.

the

„Taj

Hotel

Management

Institute‟

in

Following are the departments where training is implemented: • Food and Beverages • Kitchen • House keeping • Front Office • Finance • Accounts • H.R.D • Sales

2) Methods or programs conducted for training • The trainees are trained on the job. • The introduction to the work is explained by the training department of human recourse management. • In case of introduction of new technology, like a new software, the employees are given training by lecture method and even with the

help of audio-visual presentations.

3) Who trains the new employees? • In Case of the departments others than Kitchen, the Trainees are trained by the Training & Development department which comes

under Human Recourses Department. • In case of Kitchen, the kitchen employees and chefs are trained personally by the Chief Chef

Training Opportunities • Taj Management Training Program (TMTP) • Hotel Operations Management Trainee (HOMT) Program

Taj Management Training Program (TMTP) • This intensive Management Training Program prepares young people as thorough professionals with the Taj. • Operations: • The TMTP - Operations is the premier hospitality managementtraining program in the country.

• It focuses on careers in the two guest contact departments- Food & Beverage Service and Front Office. • This is an 18-month intensive Management Training Program.

Taj Management Training Program (TMTP) • First 12 months, the Management Trainee focuses on practical (On-the-Job

training)

and

theoretical

exposure

to

the

fundamentals in Hoteliering. • Next 6 months, the management trainee receives inputs that combine

elements

Development,

of

Management

Architectural

including

Appreciation,

Human

Management Resources,

Materials Management and Accommodation. • The Management Trainees are also expected to complete live projects during their training period.

Taj Management Training Program (TMTP) • Food Production • The TMTP- Food Production program focuses on culinary skills and the managerial ability to run kitchen operations. • A

24-month

intensive

management

training

program

which

prepares you for Profit Centre Management in the Taj.

• First 12 months, the Management Trainee focuses on practical (On-the-Job

training)

and

fundamentals in Hoteliering.

theoretical

exposure

to

the

Taj Management Training Program (TMTP) • The next 12 months are focused on specializing in two different cuisines, one each in a 6-month period. • In order to sustain our position of strength in Food and Beverage, participants undergo specialization in cuisines of the world.

Hotel Operations Management Trainee (HOMT) Program • This 12-month program has been designed to train the trainees to the level of “an Asst. Manager of an outlet or equivalent” in any of

our operational departments. • The on-the-job training is built in as very important component of entire program.

• The

HOMT

induction,

program theory

follows

classes,

appraisals and assessments.

a

systematic

on-the-job

process

training,

including

evaluation,

THANK YOU…