Total Quality Management in Sail

TOTAL QUALITY  MANAGEMENT IN SAIL

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SAIL? The role of TQM in SAIL?

Introduction 1954 : Hindustan Steel Ltd. was created to oversee the Rourkela Steel Plant.  1959 : By now, HSL is responsible for two more plants in Bhilai and Durgapur.  1964 : Bokaro Steel Ltd. Is created.  1973 : The Steel Authority of India Ltd. (SAIL) is created as a holding company to oversee most of India’s iron & steel production.  1993 : India sets plans in motion to partially privatize SAIL.  2003 : SAIL’s output surpasses ten MT of  saleable steel. 

Introduction

contd…

2009 : SAIL, the only navratna psu company listed in mahanavratna.  2009 : (jan-jun) SAIL became the world’s largest profit making steel company by leaving leavin g behind behin d Tata Tata & Arcelor-Mittal. 

Technology used by TQM In SAIL  JIT (Just In Time)  6 Sigma  The ISO 9001:2000 Quality Assurance System  CSR 

 Just In Time (JIT)  Just-in-time is an inventory strategy that strives to improve a business’s return on investment by reducing in process inventory and associated carrying cost. JIT can dramatically improve a manufacturing organization’s return on investment, quality and efficiency.

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Benefits Of JIT Set up times are a re significantly reduced reduced in the factory.  The flow of goods from warehouse to shelves improves.  Employees who possess multiple skills are used more efficiently.  JIT provides better scheduling and work hour consistency.  There is an increased emphasis on supplier relationship. 

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Six Sigma Six Sigma seeks to improve the quality of  process outputs by identifying and removing the causes of defects and variability in manufacturing and business processes.  Sigma level 

Sigm Sigmaa Level evel 1 2 3 4 5

DPMO PMO 691,462 308,532 66,807 6,210 233

%De %Defect fectiv ivee %Yi %Yield eld 69% 31% 31% 6.7% 93.3% 0.62% 99.38% 0.023% 99.977%

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3.4

0.00034%

7

0.019

0.0000019 99.9999981

99.99966%

Corporate Social Responsibility Policy 

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SAIL recognizes that its business activities have direct and indirect impact on the society. The Company strives to integrate its business values and operations in an ethical and transparent manner to demonstrate its commitment to sustainable development and to meet the interests of its stakeholders.   The Company is committed to continuously improving its social responsibilities, environment and economic practices to make positive impact on the society.

Highlights of the achievements of  TQM Deptt of SAIL (BSP)  

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In Prime Product Area:PARTICULARS T L S Wao eilsnretegead bR RlR o eadiaslstisels(eIl(RIR )) 4 7 1 6 F3 0 2Y9 8 1 34 5 1 22 6 0 30 9 40 T 7T -08 (Dispatch)

4 7 1 F 64 6 0Y1 7 6 56 1 2 58 2 1 06 5 4 06 T 8T -09

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Special Steel / Value Added Products:PARTICULARS FY 2007-08

FY 2008-09

EQR TMT

6293T

300706T

TMT in Coils

274138T

398123T

High Tensile

107113T

120030T

Quality Policy 

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We shall build and sustain a world class organization, where Quality is the hallmark of every process and activity with the involvement and dedication of our human resource. We are committed to achieve satisfaction of all our stakeholders, through innovation and continual improvement. improvement. S.K. Roongta (Chairman SAIL)

Vision of TQM (SAIL) 

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To be a respected world class corporation and the leader in Indian Business in Quality, Productivity, Profitability & Customer Satisfaction.

Achievements SAIL was featured in the 2008 list of Forbes Global 2000 companies at position 647.  National Institute of Personnel Management conferred the National Award on SAIL for Best HR Practices 2008.  SAIL was adjudged as the top Indian company under the Iron & Steel Sector for the Dun & Bradstreet – Rolta Corporate Awards 2008.  Golden Peacock Award for Combating Climate Change – 2008 for BSP, Occupational Health & Safety – 2008 for BSL. 

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Har Kisi ke Zindgi se  Juda Hua Hai SAIL

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There is a little bit of  SAIL in everybody’s life.

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THANK YOU