Thyssen Elevator Owners Guide

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ThyssenKrupp Elevator manufactures four basic types of elevators: ® OILDRAULIC , TRACTION, FREIGHT  and our MACHINE ROOM-LESS   elevators. The information in this Owner’s Guide applies to all four types. S AF ET Y G UI DE LI NE S F O R P R O P E R U S E O F A N E L E VA T O R . Following a few simple tips can help your passengers enjoy a safe, trouble-free ride. 

Enter and exit the elevator promptly. Do not hold the doors open and carry on a conversation. This will delay proper elevator service.

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Watch your step when entering or exiting the elevator. If uneven stops occur, call your ThyssenKrupp Elevator TEAM Service  specialist.

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Do not reach into the door opening to disrupt the Microlight® infrared beams. This device is provided to reopen the doors if an obstruction occurs.

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Instruct tenants to promptly report any elevator malfunctions to the building manager.

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Children should never ride unattended. They should not be allowed to play in an elevator.

S E C U R IT Y G U I D EL I N E S . Full-time maintenance or security personnel should be acquainted with the special features of the elevator so that they can react properly in any situation. Keys to the elevator should only be used by authorized personnel and kept in a secure central location. Lock the machine room door at all times. Only authorized personnel should be allowed to enter, and no materials may be stored there other than those for elevator maintenance. Refer to Safety Code for Elevators and Escalators ASME A17/B44, Canadian Standards Association CSA/CAN-B4494 for details. 2

servicing your  elevator  YOUR THYSSENKRUPP ELEVATOR PRODUCT REPRESENTS A VALUABLE INVESTMENT. IN ADDITION TO HAVING A R O U T I N E M A I N T E N A N C E P R O G R A M P E R F O R M E D B Y T R A I N E D E L E V AT O R S E R V I C E S P E C I A L I S T S , T H E R E A R E S E V E R A L T H I N G S Y O U C A N D O T O M A I N T A I N T H E B E A U T Y A N D T R O U B L E - F R E E O P E R AT I O N O F Y O U R E L E V AT O R . A N Y C L E A N - U P O R R E F I N I S H I N G , O T H E R T H A N R O U T I N E , S H O U L D B E H A N D L E D B Y P R O F E S S I O N A L S .

C L E A N I N G E L E VA T O R F I N I S H E S . 

B EF OR E C AL LI NG F OR S ER VI CE .

Baked enamel – Routine cleaning with a mild soap

In order to save time and money, check the items

and water will remove fingerprints, smears and

listed below before contacting ThyssenKrupp Elevator. This may

everyday liquid spills. Do not use any abrasives or

save you the cost of a service call and place the elevator back

harsh chemicals.

in service quickly. Consult your local ThyssenKrupp Elevator representative concerning what is and is not covered under the

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Plastic laminate – Routine cleaning with a mild soap

maintenance agreement and to understand what maintenance

and water will remove fingerprints, smears and

operations you should perform between service calls.

everyday liquid spills. Do not use any abrasives or harsh chemicals.

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Make sure the Run/Stop switch in the car station is in the normal “Run” position.

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Stainless steel – Routine cleaning with a mild dishwashing liquid will remove fingerprints, smears and everyday liquid

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in the normal operating position.

spills. Consumer-type glass cleaners and good stainless steel cleaners may also be used. Do not use abrasives such

Check all key operated switches and make sure they are

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as scouring powder.

Be sure the hoistway door sill and cab door sill are free of debris. Both sills should be cleaned regularly. Foreign objects such as gum wrappers, paper clips and other trash

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Muntz (bronze) – These surfaces are coated with a lacquer

can collect in the sills preventing the doors from operating

finish, which should be waxed weekly with paste wax

properly and may shut down the elevator.

(for clearcoat finishes) to prevent scuffing. Routine cleaning with a soft cloth dampened with plain tap water will remove

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Check for blown fuses or tripped circuit breakers in the

spills, smears and fingerprints. Do not use any abrasives

disconnect or meter room. Be sure your building has full

or harsh chemicals. Muntz metal will require refinishing

power from the power company.

periodically by a qualified refinishing company. 

For Oildraulic applications, if the elevator has been at rest for an extended period of time, run the car up and down the hoistway several minutes. This will heat the oil in the power unit, ensuring optimum performance.

When you contact your local ThyssenKrupp Elevator TEAMService   specialist for a trouble call please have the following information available.

•  Proper building name and address •  Which elevator is the troubled unit •  An accurate, detailed description of the problem 3

safety  features EVERY THYSSENKRUPP ELEVATOR PRODUCT IS EQUIPPED WITH A NUMBER OF DEVICES FOR THE PROTECTION AND CONVENIENCE OF PASSENGERS.

To ensure safety, personnel should become familiar with the function of  the keyswitch and push-button operations on the elevators. ALL KEY OPERATION SHOULD BE USED BY AUTHORIZED PERSONNEL ONLY. Consult your local ThyssenKrupp Elevator representative for state or local codes that vary from the national code. Not all the features listed below will be installed on your elevator.

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M I C R O L I G H T  ® Electronic door edges detect when the elevator doorways are blocked, keeping them open until the blockage is removed. If a beam is interrupted, the doors will not close or will automatically reopen if already closing. This door protection system replaces the safety edge and photo eye.

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VENT SLOTS All elevators are equipped with vent slots to ensure adequate air flow.

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E ME RG EN CY E XI TS All elevators have an emergency exit on either the top of the car, the side of the car, or both. These exits should be locked at all times and used only by emergency personnel.

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H O I S T W AY D O O R K E Y W AY (WHERE ALLOWED BY CODE )

Allows access to the hoistway if the elevator is not at the landing. The hoistway should be accessed only by elevator or emergency personnel.

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be safe

car  keyswitches ON CARD READER

ON INSPECTION

OFF C AR D R EA DE R A C T I VA T I O N K E YS W I TC H

OFF

ON HOISTWAY ENABLE

ON

LIGHT OFF

INSPECTION K E YS W I T C H

H OI ST WAY E NA BL E K E YS W I TC H

Used for inspection mode.

Used for inspection mode.

OFF

L I G H T K E Y S W I TC H Controls lighting in elevator.

Activates and deactivates card reader unit.

ON

INDEPENDENT SERVICE OFF INDEPENDENT SERVICE K E YS W I TC H Allows authorized personnel to commandeer the elevator.

DOOR HOLD OPEN

ON

OFF

DOOR HOLD OPEN K E YS W I TC H Holds door open in the fully open position.

LIGHT & FAN LIGHT OFF

FAN 2 FAN 1

OFF

ON

FLOOR LOCKOUT OFF

L I G H T & FA N K E YS W I T C H

2 S P E E D FA N K E YS W I TC H

F L O O R L O C KO U T K E YS W I T C H

Controls lights and fan in the elevator.

Controls fan speed in elevator.

Enables authorized personnel to lockout access to specific floors in the car.

ON

ON

OFF

 ATTE NDANT SERVICE OFF

ON HOSPITAL EMERGENCY OFF

EMERGENCY L IG HT T ES T K E YS W I T C H

AT T E N D A N T SERVICE K E YS W I TC H

H O S P I TA L EMERGENCY K E YS W I T C H

Allows for testing of emergency light function.

Activates and deactivates attendant service feature in car.

2 position switch for commandeering car for medical emergency.

EMERG. LIGHT  TEST

STOP

RUN R U N / S TO P K E YS W I TC H For emergency stop in the hoistway. No alarm bell is activated.

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hall switches & indicators H A L L S TAT I O N Pressing the up or down push button will summon the elevator. The push buttons will illuminate to indicate that a call has been registered.

C O M B I N AT I O N H A L L L A N T E R N & P O S I T I O N I N D I C AT O R Illuminated numbers or letters indicate the position of the elevator in the hoistway. Up and down arrows will illuminate, indicating which direction the elevator will travel when leaving the floor. A tone sounds once if the elevator is traveling up, twice if going down.

CODE BLUE K E YS W I T C H B L U  E

Mounted in the hall station to call the car to the respective floor in an emergency situation.

H O I S T W AY A C C E S S K E YS W I TC H Gives access for inspectors from hall.

EMERGENCY POWER K E YS W I TC H

H AL L C AL L R E G I S T R AT I O N K E YS W I T C H

Activates single car emergency power.

Allows authorized personnel to register an up or down hall call.

L O B B Y PA R K K E YS W I T C H

L O CKO U T K E YS W I TC H

Brings car to designated floor and shuts down car operation.

Enables authorized personnel to lockout access to a specific floor.

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buttons & indicators F LO OR B UT TO NS Indicates each floor serviced by the elevator. The button will illuminate when pressed, indicating a call has been registered.

A DA H A N D S F R E E T E L E P H O N E Provides two-way communication from the elevator to a point outside the hoistway.

D O O R O P E N B U T TO N Re-opens the doors when pressed.

H AL L L AN TE RN

D O O R C L O S E B U T TO N Causes the doors to begin closing when pressed.

A LA RM B UT TO N Sounds a bell to alert others that someone in the elevator needs assistance.

Up and down arrows will illuminate, indicating which direction the elevator will travel when leaving the floor. A tone sounds once if the elevator is traveling up, twice if  going down.

H A L L P O S I T I O N I N D I C AT O R Numbers or letters illuminate, indicating the location of the elevator in the hoistway.

E M ER G EN C Y L I GH T Illuminates automatically when a power failure occurs. 7

emergency  procedures KNOW AND UNDERSTAND HOW YOUR INVESTMENT WITH THYSSENKRUPP ELEVATOR CAN SERVE AND PROTECT YOU AND YOUR TENANTS IN THE EVENT OF AN EMERGENCY. P O W E R F A I LU R E .

S TA L L E D E L E VA T O R .

In the event of the loss of normal power, limited elevator

In the unlikely event that an elevator becomes stalled with

service is continued through an automatic transfer to our

passengers aboard, do not attempt a rescue yourself.

Emergency Power operation. Then, when normal power is

While all ThyssenKrupp elevators have an emergency exit,

restored, the elevators will automatically transfer back to

this exit should be locked at all times and used only during

normal operation. If there is not a standby power supply, the

an emergency by trained personnel. Please follow these

elevators will stop in progress and remain at rest until normal

instructions carefully:

power is restored. 

Establish and maintain communication with the passengers inside the elevator by using the elevator's

EMERGENCY POWER OPERATION

telephone or intercom, or simply by calling through the An Emergency Power lowering system provides automatic or

doors. Reassure the passengers that steps are being

manual return of an elevator to a predetermined landing during

taken to remove them from the elevator.

a blackout or single-phase electrical condition. ThyssenKrupp Elevator offers options for emergency power operation. If there

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is a standby power supply, the elevators will automatically

Find out if anyone is injured or ill. If so, arrange for medical assistance.

return to the lowest landing and the doors will open, allowing the passengers to exit. The doors will then close and the

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elevator will shut down. The elevators will remain at that

Contact your local ThyssenKrupp Elevator office and inform them of the situation.

landing until a car is manually selected. 

Find out how many people are in the elevator.

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Ask the passengers to stand clear of the doors.

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Ask the passengers not to smoke.

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Find out whether the regular elevator lighting or the

Some applications allow the elevators to lower to a pre-selected landing, cycle the doors, then shut down. If the designated landing is above the elevator at the time normal power is lost, the car will proceed to the next lowest landing, cycle the doors and shut down. Personnel should be notified of  which landing the elevators will return to in the event of power failure.

emergency light is operating. This will help determine the degree of power failure.

BATTERY LOWERING As an option on our hydraulic elevators, we offer a Battery Lowering Unit, which provides supplemental power for the elevator when the building loses power. The unit returns the elevator to the designated landing and opens the doors, allowing passengers to exit safely. PLEASE BECOME FAMILIAR WITH THE EMERGENCY POWER 8

OPERATION OF YOUR BUILDING’S ELEVATORS.

be safe F IR E S ER VI CE . In the event of a fire, never use the elevators to evacuate the building; use the stairways to get to a safe place. Under no circumstances should anyone except trained firefighters be allowed to use the elevators after a fire has been reported. Fire Service is initiated automatically by the building’s smoke detectors or by activating the Fire Service keyswitch located in the hall. When this service is initiated, all hall and car calls are cancelled, the elevators return to a designated floor, the doors open and remain open. Trained firefighters then may activate the Fire Service keyswitch in the elevator and gain control of the car. To return to normal operation, return the elevator to the

Combination Hall Station / Fire Service Keyswitch (2004 CODE)

assigned Fire Service floor, hold constant pressure on the door open push-button and turn the Fire Service keyswitch in the car station to the “Off” position. Next, place the hall Fire Service keyswitch in the “Bypass” or “Reset” position. Pause momentarily, then turn the keyswitch to the “Off” position. Only authorized personnel should be permitted to reset Fire Service, after being certain there is no fire in the building, and the smoke/heat detectors have been reset.

F IR E S ER VI CE J EW EL Illuminates when Fire Service operation is activated, indicating the elevator is returning to the designated landing.

Fire Station Keyswitch (2004 CODE)

Main Car Station (2004 CODE)

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our  commitment Owner’s guide.

THANK YOU FOR INVESTING IN A THYSSENKRUPP ELEVATOR. OUR PRODUCTS ARE BUILT IN NORTH AMERICA AND ARE SOLD AND SERVICED ALL OVER THE WORLD. HERE’S WHAT OUR COMMITMENT TO EXCELLENCE MEANS TO YOU: GLOBAL STRENGTH WITH A LOCAL FOCUS. ThyssenKrupp Elevator, one of the world’s largest elevator companies, provides customers throughout North America with a powerful combination of elevator products, service and technology. We are leading the industry with innovative technology and unsurpassed customer service, providing global strength with a local focus. EXPERIENCE. Our employees are the most knowledgeable in the elevator industry. With on-going training programs that include field and local training, as well as regular factory seminars, ThyssenKrupp Elevator personnel are the most well-informed elevator specialists in the industry. They are supported 24/7 by factory field engineers who, if needed, are ready to travel at a moment’s notice. If you have questions or need assistance, you'll be glad you chose to purchase your elevator from the industry leader. T E A M  S e r v i c e  . When your warranty has expired, you’ll want to make sure your elevator receives the kind of preventative maintenance which ensures optimum safe performance. As the manufacturer, ThyssenKrupp Elevator is able to furnish fast, reliable service and expertly trained technicians to protect your valuable investment. Choose our comprehensive TEAMService   Platinum  Premier   elevator service plan which provides service 24 hours a day. We can even design a program customized to fit your specific needs. PA R T S . Nobody knows your elevator like the people who built and installed it. Since every ThyssenKrupp Elevator office maintains an extensive inventory of spare parts and has access to our national parts distribution system, we can provide quality replacement parts at a moment’s notice. C O M P L I A N C E W I T H R E G U L AT I O N S . The Americans with Disabilities Act (ADA) and Canadian Standards Association (CSA) stipulates that buildings must comply with the new requirements that make elevators easier to operate by people with disabilities. Should it be determined that your elevator is not in compliance with current regulations, ThyssenKrupp Elevator offers quick and cost-effective solutions. M O D E R N I Z AT I O N . ThyssenKrupp Elevator’s modernization products can make an old elevator’s performance and appearance like new again. The ThyssenKrupp Elevator modernization department is staffed with technicians and engineers experienced in every kind of elevator modernization. We can customize a modernization package that is both time and cost efficient.

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version 11.08 All illustrations and specifications are based on information in effect at time of publication approval. ThyssenKrupp Elevator reserves the right to change specifications or design and to discontinue items without prior notice or obligation. Copyright © 2008 ThyssenKrupp Elevator Corporation       A       S       U      n       i

ThyssenKrupp Elevator P.O. Box 2177 Memphis, TN 38101 Tel: 877-230-0303 (Toll Free)

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