THEORIES OF RETAIL DEVELOPMENT These theories revolve around: •
Importance of competitive pressures
•
The investments in organizational capabilities and
•
Creation of a sustainable competitive advantage.
These are developed to explain the process of retail development: 1. Environmental Theory 2. Cyclical Theory 3. Conflictual Theory
ENVIORNMENTAL THEORY A change in retail is attributed to the change in the environment in which the retailers operate Retail Environment: a. Customers b. Competitors c. Changing Technology Based on Darwin theory of survival of the fittest.
CYCLICAL THEORY
Where change follows a pattern and phases can have definite identifiable attributes associated with them
CYCLICAL THEORY
Mature retailer Top Heavy Conservative Declining ROI
Innovative retailer Low status and price Minimum service Poor facilities Limited product offering
Traditional retailer Elaborate facilities Higher rent More locations Higher prices Extended product offerings
Trading up Phase
A. Wheel of Retailing- described by McNair
CYCLICAL THEORY…..
ACCORDIAN THEORY
Open accordions: general retailers with broad product ranges Closed Accordions: narrowing range, focusing on specific
merchandise
CONFLICTUAL THEORY
The competition or conflict between two opposite types of retailers leads to a new format being developed
CONFLICTUAL THEORY
Anti-thesis
Thesis
Department Stores
Individual retailers
Synthesis
Hypermarkets and Supermarkets Retailing evolves through blending of two opposites to create a new format.
Concept of LIFE CYCLE IN RETAIL
The concept of PLC as Philip Kotler is also applicable to retail organizations. This is because retail organization pass through identifiable stages of innovation, accelerated growth, maturity and decline. This is what is commonly termed as the “RETAIL LIFE CYCLE”
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