The 8th Habit

November 6th, 2009

N. L. Dalmia Institute of Management

Presenters - Roll Nos. 206 to 210

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Effectiveness for the survivals From Effectiveness Move beyond effectiveness to greatness Greatness includes passionate, execution, fulfilment, and significant contribution The greater the change and more difficult the challenges

to Greatness voice lies at the nexus of

NEEDNEED

CONSCIENCE CONSCIENCE

VOICE

Unique personal significance

PASSION PASSION

Engage in work that tap talent and fuel passion The crucial challenge is to that rises out of a great need that feel drawn by find your own voice and conscience. There lies voice. inspire others toN.find theirs November 6th, 2009 L. Dalmia Institute of Management •

Pain “I’m stuck in a rut”… “I have no life”… “I’m burned out – exhausted”… “No one really values or appreciates me”…

“My boss does not have a clue of all I’m capable of”… “I am frustrated and discouraged”… “I can’t change things”….

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Voices of people at work and at home – “the Pain”

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The Pain - personal and deep

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Solution - to first understand the fundamental problem causing the pain

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Road map that will lead from such pain and frustration to true fulfilment, relevance, significance and contribution not only in work & organisation but also in whole life

November 6th, 2009

N. L. Dalmia Institute of Management

Problem Historical context - 5 stages of Civilization Age of Wisdom Information/ Knowledge worker age

Industrial age

“People” mind-set

“Thing” Mind-set

Agricultural age Hunter/Gathere r age November 6th, 2009

N. L. Dalmia Institute of Management

Proble m

Fundamental Reality Human Being – 4 Dimensional WHOLE PERSON PARDIGM MIND Body Heart

SPI RIT

4 NEED OF PEOPLE MIND –LEARN –GROWTH & DEVELOPMENT SPIRIT – TO LEAVE LEGACY HEART – LOVE RELATIONSHIP BODY –L IVE -SURVIVAL

WHOLE PERSON IN A WHOLE JOB CHOIC MIND –USE ME ES CREATIVELY CREATIVE EXCITMENT SPIRIT – SERVE HUMAN HEARFUL NEEDS IN PRINCIPAL COMMITMENT CHEERFUL COOWAYS OPERATION HEART – TREAT ME WILLING COMPLIANCE KINDLY MALICIOUS OBEDIENCE BODY –PAY ME FAIRLY REBEL OR QUIT

Modeling

Dis cip e

rce eFo ativ Cre

Choice Principles

Victimis m

Mis al men ign t

c e

uC utl r a Sl o tf aw r e

r

November 6th, 2009

l cia So rror Mi

Outside-In Quick Fix

Low Trust

we po se m t Di m e n

Ego

No Shared Vision

lge n

Fragmented Fragmented Person person (Victim) (Victim)

Ind u

4 Intelligence s

N. L. Dalmia Institute of Management

MEDIOCRITY (Straightjacket Human Potential)

Hardwired birthgifts

rin we

n sio

Alig nin

lin

Conscience

po Em g

Pathfinding

s Pa

Whole

Whole Person Person

Vision

GREATNESS (Unleash Human Potential)

Inside-Out Sequential Process

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Solution

Find Your Voice DISCOVER YOUR VOICE

EXPRESS YOUR VOICE

3 BIRTH-GIFTS VISION (MIND)

November 6th, 2009

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NATURA L LAWS OR PRINCIPL ES

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THE 4 INTE LLIG ENC ES

N IO ) SS RT PA EA (H

FREEDO M OR POWER TO CHOOSE

N. L. Dalmia Institute of Management

DI SC (B IP O LI DY N ) E

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CONSCIEN CE (SPIRIT)

Discover Your Voice 1. FREEDOM OR POWER TO CHOOSE

2. NATURAL LAWS OR PRINCIPLES

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3. THE 4 INTELLIGENCES/ CAPACTITIES

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November 6th, 2009

SPACE BETWEEN STIMULUS AND RESPONSE

NATURAL AUTHORITY MORAL AUTHORITY

MENTAL INTELLIGENCE PHYSICAL INTELLIGENCE EMOTIONAL INTELLIGENCE SPIRTIUAL INTELLIGENCE

N. L. Dalmia Institute of Management

Express Your Voice VISION

DISCIPLINE - REALISTIC

- LONG-TERM PERSPECTIVE

- EXECUTION - COMMITED

- PHILOSOPHICAL

PASSION

CONSCIENCE

- CHALLENGING

- ENTHUSIASTIC

- MOTIVATING

- TAKES RESPONSIBILITY

- SENSITIVE

- ETHICAL

- ANTICIPATES FUTURE

November 6th, 2009

N. L. Dalmia Institute of Management

Inspire others find their Voice Inspiring others find their “Voice”

FOCUS

Modeling

November 6th, 2009

EXECUTION

Path-finding

Aligning

N. L. Dalmia Institute of Management

Empowering

FOCUS Pathfinding

Modeling •

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The Voice of Influence – being a trim tab The Voice of Trustworthiness – Modeling Character & Competence The Voice & Speed of Trust

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One Voice Shared Vision Values Strategy

Blending voices - Searching for the 3rd Alternative

November 6th, 2009

N. L. Dalmia Institute of Management

LEVELS OF INITIATIVE / SELF EMPOWERMENT Circle of Concern Your Job

Do it

Circle of Influence

Do it and report periodically Do it and report immediately I intend to Make a recommendation

Ask Wait until told November 6th, 2009

N. L. Dalmia Institute of Management

TRUSTWORTHINESS  TRUST

Character

Wisdo m

Integrity Maturity Abundance Mentality

November 6th, 2009

Competence

Judgment

Technical Conceptual Interdependence

N. L. Dalmia Institute of Management

MORAL AUTHORITY AND THE SPEED OF TRUST DEPOSITS

WITHDRAWAL

SACRIFICE REQUIRED

INTERNALIZED PRINCIPLES

Seek first to understand

Seek first to be understood

Impatience, Ego

Mutual understanding

Keeping promises

Breaking promises

Moods, Feelings, Emotions

Integrity/ Execution

Honesty n Openness

Smooth manipulation

Ego, Arrogance, Control

Vision, Values, Integrity

Kindness Courtesies

Unkindness

Self, Time, Perception, Prejudices

Vision, Values, Integrity, Execution

Win-Win or No deal thinking

Win-Lose or Lose- Win thinking

“Winning means to beat”. Competitiveness

Mutual respect/ Benefit

Clarifying expectations

Violating expectations

Conflicting priorities/ goals

Mutual respect/ Benefit, Mutual understanding, Creative co-operation

Loyalty to those not present

Disloyalty

Gossip, Back-biting

Vision, Values, Integrity, Execution

Apologies

Pride, Conceit, Arrogance

Ego, Arrogance, Pride, Time

Vision, Values, Integrity, Execution

Giving and Receiving Feedback Not receive or giving feedback Ego, Arrogance, Pride, Reactive communication

Mutual understanding

Forgiveness

Vision, Values, Integrity, Execution

November 6th, 2009

Holding grudges

Pride, Self-centeredness

N. L. Dalmia Institute of Management

EXECUTION Empowerin g

Alignment •

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Designing and executing systems and structures that facilitate achievement of highest priorities Honest and competent structure

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Holding back empowerment?

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Controller to enabler

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‘Win-Win’ agreement

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Performance appraisal

Institutionalized moral authority

November 6th, 2009

Empowering employees to do work

N. L. Dalmia Institute of Management

From Focus to Execution FOCUS (what matters most)

EXECUTION (to make it happen)

EXECUTION GAP Filling the GAP with

6 Drivers

Clarity

Commitment

Translation

Enabling

Synergizing

4 Disciplines of Execution November 6th, 2009

N. L. Dalmia Institute of Management

Accountability

4 Disciplines of Execution (4DX) Identify and focus on “Wildly important” goals

Hold each other “Accountable” regularly

Create a compelling “Scoreboard”

Translate lofty goals into “specific actions”

November 6th, 2009

N. L. Dalmia Institute of Management

Sweet Spot – the ‘8th Habit’ Identify and focus on “Wildly important” goals

Personal Greatness

Leadership Greatness

Hold each other “Accountable” regularly

8th Habit (4DX)

Create a compelling “Scoreboard”

November 6th, 2009

Organizational Greatness

N. L. Dalmia Institute of Management

Translate lofty goals into “specific actions”

Age of Wisdom •

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Wisdom - Knowledge & Information impregnated with purpose and principles Integrity-Humility-Courage Wise use of Formal authority principled by Moral authority Leadership – Choice not Position

November 6th, 2009

N. L. Dalmia Institute of Management

Thank you

November 6th, 2009

N. L. Dalmia Institute of Management