YOUR TALENT, OUR COMMITMENT
TRAINING S 2012
5
IT GOVERNANCE
26
PROJECT MANAGEMENT ITIL & SERVICE MANAGEMENT GREEN IT ISO/IEC 20000 ISO/IEC 27001 ISO/IEC 27005 ISO/IEC 22301 SECURITY MANAGEMENT SERVICE-ORIENTED ARCHITECTURE
27 28 30 30 30 31 31 31 31
ITSM
COURSE OUTLINES
BMC
32
MICROSOFT
16
WINDOWS SERVER 2008 VIRTUALIZATION WINDOWS 7 SQL SERVER 2008 SHAREPOINT 2010 LYNC SERVER 2010 EXCHANGE SERVER 2010 SYSTEM CENTER SUITE FOREFRONT .NET FRAMEWORK / VISUAL STUDIO 2010
33 36 36 37 38 39 39 41 42 43
ORACLE
CERTIFICATIONS PATHS
ORACLE DATABASE 11G ORACLE SOLARIS SYSTEM ADMINISTRATION ORACLE SOLARIS VIRTUALIZATION ORACLE SERVER AND EXADATA JAVA TECHNOLOGY MY SQL ORACLE SUN MIDDLEWARE
46 48 50 50 50 52 52
TERMS & CONDITIONS
61
REDHAT ENTERPRISE LINUX-SYSTEM ADMINISTRATION REDHAT ENTERPRISE LINUX ADVANCED SYSTEM ADMINISTRATION CLOUD ENTERPRISE MIDDLEWARE
54 54
VM WARE
56
SAP BO
57
CITRIX
58
ALFRESCO
58
MICROSOFT OFFICE SPECIALIST MICROSOFT OFFICE 2010 ADOBE SUITE
59 59 59
REDHAT
COURSE CALENDAR
VM WARE
2
SAP BO
WHY DEVOTEAM?
CITRIX
1
OTHERS
EDUCATION CENTER
END-USER
TABLE OF CONTENTS
55 55
WELCOME TO OUR
EDUCATION CENTER
SCHEDULE AND BREAK TIME Our open calendar courses take place from 9.00 am to 5.00 pm, with 2 coffee breaks and a lunch break. Enjoy break time in our cosy open space! Hot/cold beverages, snacks, fruits and croissants are available.
TEAM Expert and friendly training team with trusted advice at your service.
ACCESSIBILITY Our center offers free parking space and easy access by public transport.
FACILITIES • Four classrooms well equipped with air-conditioning • Individual workstation • Internet Access and Wifi • Free internet access stations available in the break area
EVALUATION Customer satisfaction is our priority. At the end of each session, we invite the students to participate in our customer satisfaction surveys. Your feedback is essential to take the necessary actions to meet your expectations and to guarantee a constant high quality of our services.
REDUCTIONS Vouchers for free training days Take advantage of free training days with your Microsoft vouchers available through Microsoft Software Assurance benefits! You are able to attend free instructor-led training courses on Microsoft technologies. We can assist you through all administrative procedures. Group discount available for Open Calendar Microsoft courses 10% discount for the second participant 12% discount for the third participant 15% discount for the fourth participant and more Volume reductions or enterprise agreements CONNECTING BUSINESS & TECHNOLOGY
WHY DEVOTEAM? LEADER With 20 years of experience at your service, Devoteam is the largest IT training center with the widest training offering and with the strongest partnerships. The Luxembourg ICT Community awarded us as the best ICT Training Company of the year.
RELIABILITY
Devoteam is a top leading training center with a very high reputation for Microsoft Trainings and Certifications accredited with the Microsoft Silver Learning Competency. Our reputation is based upon four key differentiators - Top trainers who bring you all their personal experience as senior consultants - Technology competencies on Windows Server 2008, Windows 7, SQL Server 2008, SharePoint 2010, Exchange Server 2010, Lync Server 2010, .Net and more. - Optimal preparation to pass your exams in our certification center - Trusted advice Optimize your investment by using your software assurance training vouchers at Devoteam.
Devoteam is the only authorized delivery partner (OAEC - Oracle Approved Education Center) for all Oracle courses in Luxembourg. We deliver official Oracle University courses that qualify as a hands-on requirement towards Oracle certification. Devoteam provides you with flexible learning options: calendar courses in our training center, classes at your own premises but also customized training, Live Virtual Classes (LVCs) and downloadable Self-Study courses (SSCD). Take a LVC training with a remote expert instructor at the office or even at home. All you need is an internet connection. Use downloadable Self-Study courses to refresh your knowledge before an exam or to get prepared for an instructor-led training, and all at your own pace. There are titles available for Oracle products and related IT topics.
Devoteam is the unique Redhat Alliance Training Partner in Luxembourg. Devoteam can propose you the entire RedHat curriculum (whether at your offices or in our training center). This year, our offer also includes JBoss Enterprise Middleware training from RedHat. Certification: Get Redhat Certified with the bundle course! Red Hat’s performance-based certifications are among the most highly regarded in the IT industry. Red Hat certifications are earned by passing rigorous practical exams in which candidates must actually perform the real-word tasks required in production environments. Skills Assessment: Not sure which course to take? Check out the online skills assessment tool to help you identify the right training course based on your existing skills and desired end goal.
As Enterprise Solution Provider, we help you deploy the most effective virtualization solutions with comprehensive VMware Official Trainings. VMware courses offer extensive hands-on labs, case study examples and course materials designed to be used as on-the-job reference tools. Get trained and certified on the latest release of VMware vSphere 5. Gain a solid understanding of vSphere by attending the Install, Configure, Manage or the What’s New course. The “What’s New” course is designed for people who have already achieved the VCP4 certification.
KEY FIGURES FOR 2011
2625 training days 950 trainees 640 persons tested at our Prometric & Pearson Vue Center
QUALITY Because we trust in the quality of our training courses, the 100% Student Satisfaction Program applies to the complete trainings portfolio. If you are not completely satisfied with your training experience, you may re-take the same class for free! Please refer to our terms & conditions.
EXPERTISE Our instructors are certified not only for their technical skills but also for their educational skills. They are regularly trained on new technologies as well as on pedagogy. They are also technology consultants who can share their field experience and practical solutions with you. Our main focus is to provide you with practical, relevant and up-to-date skills.
SERVICE Devoteam is the leading authorized testing center in Luxembourg. We provide testing facilities under the partnership of: Our Prometric test center is open from 8.30 to 12.00 and from 13.30 to 17.30 every Tuesday, Wednesday and Thursday. Our Pearson Vue test center is open from 8.30 to 12.00 and from 13.30 to 17.30 every Monday and Friday.
FLEXIBILITY Choose the right delivery solution for you and your team! Open calendar courses On-demand trainings: according to your specific requirements To be scheduled: Trainings will be organized when enough participants have expressed an interest. Tailored trainings: All our courses can be tailored in terms of content, dates, language and duration. Certification Audits: our trainers can evaluate the trainees, present a personalized training schedule and prepare every trainee for the certification tests. Bootcamps, Workshops and Coachings
GUARANTEED COURSES We publish every two weeks all of our scheduled guaranteed dates. Interested? Sign-up to receive this info via email (
[email protected])
CONNECTING BUSINESS & TECHNOLOGY
2 3
NOTES
COURSE CALENDAR
IT GOVERNANCE
ITSM
MICROSOFT
ORACLE
CONNECTING BUSINESS & TECHNOLOGY
RED HAT
VM WARE
SAP BO
CITRIX
OTHERS
END-USER
GPMF
Project Management Fundamentals
1215
3
27
F
P73
Prince2™ Foundation with Certification Exam
1490
3
27
F
P74
Prince2™ Practitioner with Certification Exam
1775
3
27
F
P75
Prince2™ Foundation & Practitioner with Certification Exam
2650
5
27
F
775
2
27
F
5-6 7-8
®
Microsoft Project Professional 2010 Basics
G45
®
G46
Microsoft Project Professional 2010 Advanced Tracking
25-27 23-25
19-21
23-27
23-25
19-21
17-19
14-16 19-23
19-21 22-24
21-25
23-27
17-21
19-23
4-5
3-4
5-6
6-7
5-6
7-8
775
2
27
F
®
1950
4
27
F
GCAPM
CAPM Preparation for certification
1215
3
27
F
CSM
Certified Scrum Master
POR
2
27
F
PMS
Project Management with Scrum
990
2
27
F
9-10
10-11
11-12
PMA
Project Management with Agile
600
1
27
F
8
9
10
ITIL & SERVICE MANAGEMENT
€
16-19
16-19
19-22
15-17
9-11
8-10
15
r
Nov em ber Dec em ber
4
obe
tem
30
Oct
19
Sep
Aug
ust
Jul
y
e Jun
il
y Ma
Ma
Apr
rch
rua Feb
uar Jan
ber
Please contact us for dates + 352 31 37 36
y
®
ry
Accelerated PMP Preparation for certification
GPMP
Nov em ber Dec em ber
1-3 21-23
20-22
Oct obe r
st Aug u
Jul y
Jun e
Ma y
Apr il
Sep tem b
y rua r
Ma rch
€
Feb
Jan uar y
PROJECT MANAGEMENT
er
Course Calendar 2012
IT GOVERNANCE
GBSM
BSM Airport Simulation
POR
1
28
F
Please contact us for dates + 352 31 37 36
GDIS
Discovery Island Simulation (DIS)
350
1
28
F
19
G25
ITIL® for Managers
475
1
28
F
12
5
5
11
G26
ITIL® Overview
475
1
28
F
13
6
6
12
G27v3
ITIL® Foundation version 3.1 with Certification Exam
1475
3
28
F
16-18 13-15 12-14 16-18 21-23 18-20 16-18 27-29
1-3
12-14 17-19
G28v3
ITIL® Foundation version 3.1 without Certification Exam
900
2
28
F
16-17 13-14 12-13 16-17 21-22 18-19 16-17 27-28
1-2
12-13 17-18
G29v3
ITIL® V3.1 Service Lifecycle: Service Strategy
1345
3
28
F
G30v3
ITIL® V3.1 Service Lifecycle: Service Design
1345
3
28
F
G31v3
ITIL® V3.1 Service Lifecycle: Service Transition
1345
3
28
F
G32v3
ITIL® V3.1 Service Lifecycle: Service Operation
1345
3
28
F
G33v3
ITIL® V3.1 Service Lifecycle: Continual Service Improvement
1345
3
29
F
G34v3
ITIL® V3.1 Service Capability: Service Offerings & Agreements
3-5 6-8
27-31
30/07-03/08 26-30 23-27
24-28
5
29
F
21-25
MALC
Managing Across the Lifecycle
2145
5
29
F
GCOB
Cobit Foundation
1150
2
29
F
30-31
1
30
E
Please contact us for dates + 352 31 37 36
2
30
F
Please contact us for dates + 352 31 37 36
5
30
F
Please contact us for dates + 352 31 37 36
5
30
F
Please contact us for dates + 352 31 37 36
ISO/IEC 20000: 2005 Foundation with Certification Exam
GISO-3
ISO/IEC 20000: 2005 Lead Auditor with Certification Exam
GISO-4
ISO/IEC 20000: 2005 Lead Implementer with Certification Exam
€
Price excl. VAT
Duration in days
Details on page
PRICE ON REQUEST
GISO-2
Language E = English F = French
r obe r
Oct obe
Ma y
il
h Apr
tem ber
y Ma
il Apr
rch Ma
uar
y Ma rc
Jan uar
POR = Price on request
Feb r
€
29-30
ry
ISO/IEC 20000
rua
POR
3-7
29-30
Feb
Introduction to Green IT
Jan
uar
y
25-29
y
GRIT
22-26
Nov em ber Dec em ber
2145
Nov em ber Dec em ber
ITIL V3.1 Service Capability: Operational Support & Analysis
€
3-7
20-24
G37v3
GREEN IT
7-9
Oct
F
9-11
Sep tem ber
29
5-7
Sep
5
11-13
Aug ust
2145
®
ITIL V3.1 Service Capability: Release, Control & Validation
G36v3
1-3
Aug ust
F
7-9
y
29
20
4-6
Jul
5
8-10
y
2145
®
ITIL V3.1 Service Capability: Planning, Protection & Optimization
G35v3
21
Jul
F
24
Jun e
29
19
e
5
15
Jun
2145
®
16
1
30
F
GISMSF
ISO/IEC 27001:2005 ISMS Foundation (with Certification Exam)
1000
2
30
F
GISMSLA
ISO/IEC 27001:2005 ISMS Lead Auditor (with Certification Exam)
2500
5
30
F
GISMSLI
ISO/IEC 27001:2005 ISMS Lead Implementer (with Certification Exam)
2500
5
30
F
5
31
F
Please contact us for dates + 352 31 37 36
5
31
F
Please contact us for dates + 352 31 37 36
5
31
F
Please contact us for dates + 352 31 37 36
2
31
F
Please contact us for dates + 352 31 37 36
5
31
F
Please contact us for dates + 352 31 37 36
5
31
F
Please contact us for dates + 352 31 37 36
F
2
31
F
SERVICE-ORIENTED ARCHITECTURE GSOA
Jan uar
y
€
SOA for Managers and Architects
995
Oct obe r
10-11
r obe Oct
6-7
26-27
Nov em ber Dec em ber Nov em ber Dec em ber Nov em ber Dec em ber
er ber tem
ust
Sep
Jul
e Jun
y
tem
ber
Oct
Sep
Aug Aug
ust
y Jul y
e Jun
y Ma
il Apr
rch Ma
obe r
Oct obe r
Sep tem b
st Aug u
Jul y
Jun e
Ma y
Apr il
Ma rch
y rua r Feb
9-10
8-9
r
31
2-3
Nov em ber Dec em ber
2
obe
1000
NEW
5-9
ber
Information Security Fundamentals
2-6
tem
GISF
2-6
Oct
F
3-7
Sep
31
ust
5
Aug
3000
y
Certified Information Systems Security Professional (CISSP) BootCamp
3-7
Jul
GCISSP
Jun e
€
Ma
uar Jan
SECURITY MANAGEMENT
y
NEW
Ma
Certified ISO 22301 Lead Implementer
il
GBCLA
Apr
NEW
4-8
Apr il
Certified ISO 22301 Lead Auditor
rch
GBCLI
rch
NEW
Ma
Certified ISO 22301 Foundation
y
GBCF01
PRICE ON REQUEST
€
Ma
uar Jan
ISO 22301
rua ry
NEW
Feb
ISO/IEC 27005:2008: Certified Risk Manager with OCTAVE
15-19
ry
GRMOC
5-9
rua
NEW
3-4
7-11
Feb
ISO/IEC 27005:2008: Certified Risk Manager with MEHARI
3-4
ry
GRMME
4-5
13-17
Feb rua
NEW
5-6
y
ISO/IEC 27005:2008: Certified Risk Manager with EBIOS
PRICE ON REQUEST
€
GRMEB
Please contact us for dates + 352 31 37 36
Jan uar y
ISO/IEC 27005
Nov em ber Dec em ber
er
POR
Aug u
st
ISO/IEC 27001:2005 Introduction
Jul y
Jun e
Ma y
Apr il
GISMSI
Sep tem b
y rua r
Ma rch
€
Feb
ISO/IEC 27001
Jan uar y
IT GOVERNANCE
5-6
REM-DEV
BMC Remedy AR System 7.6.04: Developer - Part 2 (Part 1 = WBT)
REM-FDT
BMC Remedy AR System 7.6.04: Foundation - Part 2 (Part 1 = ODL)
REM-ISM
BMC Remedy IT Service Management 7.6.04: Administering-Part 2 (Part 1 = WBT)
NEW
REM-KM
BMC Remedy Knowledge Management 7.6.04: Administering
NEW
SRM
BMC Service Request Management 7.6: Administering and Configuring
NEW
ATRIUM-2
BMC Atrium CMDB 7.5: Administering - Part 2 (Part 1 = WBT)
ATRIUM-3
BMC Atrium CMDB 7.5: Administering - Part 3
PRICE ON REQUEST
NEW
5
32
E
Private Event Only – Please contact us + 352 31 37 36
5
32
E
Private Event Only – Please contact us + 352 31 37 36
5
32
E
Private Event Only – Please contact us + 352 31 37 36
2
32
E
Private Event Only – Please contact us + 352 31 37 36
5
32
E
Private Event Only – Please contact us + 352 31 37 36
5
32
E
Private Event Only – Please contact us + 352 31 37 36
5
32
E
Private Event Only – Please contact us + 352 31 37 36
r
Nov em ber Dec em ber
obe Oct
Sep tem ber
Aug ust
y Jul
Jun e
y Ma
il Apr
rch
uar
y Ma
€
Feb r
BMC
Jan
uar
y
ITSM
WBT = Web-Based Training ODL = On demand Training
CONNECTING BUSINESS & TECHNOLOGY
6 7
Nov em ber Dec em ber
Oct obe r
st Aug u
Jul y
Jun e
Ma y
Apr il
Sep tem b
y rua r
Ma rch
€
Feb
Jan uar y
WINDOWS SERVER 2008
er
Course Calendar 2012
MICROSOFT
6416
Updating Your Windows Server 2003 Technology Skills to Windows Server 2008
1750
5
33
F
16-20
12-16
7-11
16-20
10-14
12-16
6417
Updating your Applications Infrastructure Technology Skills to Windows Server 2008«
1125
3
33
F
4-6
7-9
9-11
4-6
5-7
7-9
6418
Deploying Windows Server 2008
1125
3
33
F
27-29
6419
Configuring, Managing and Maintaining Windows Server 2008-based Servers
1750
5
33
F
13-17
16-20
6420
Fundamentals of Windows Server 2008
1750
5
33
F
6-10
2-6
6421
Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure
1750
5
33
F
6423
Implementing and Managing Windows Server 2008 Clustering
1125
3
34
F
15-17
6425
Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
1750
5
34
F
20-24
6426
Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory
1125
3
34
F
6427
Configuring and Troubleshooting Internet Information Services in Windows Server 2008
POR
3
34
F
Please contact us for dates + 352 31 37 36
6428
Configuring and Troubleshooting Windows Server 2008 Terminal Services
POR
2
34
F
Please contact us for dates + 352 31 37 36
6429
Configuring and Managing Windows Media Services for Windows Server 2008
POR
2
34
F
Please contact us for dates + 352 31 37 36
6431
Managing and Maintaining Windows Server 2008 Network Infrastructure Servers
800
2
34
F
27-28
3-4
27-28
26-27
6432
Managing and Maintaining Windows Server 2008 Active Directory Servers
800
2
34
F
29/02-01/03
10-11
29-30
28-29
6433
Planning and Implementing Windows Server 2008
1750
5
35
F
10325
Automating Administration with Windows PowerShell 2.0
1850
5
35
F
10159
Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2
1125
3
35
F
6435
Designing Windows Server 2008 Network and Applications Infrastructure
POR
5
35
F
Please contact us for dates + 352 31 37 36
6436
Designing a Windows Server 2008 Active Directory Infrastructure and Services
POR
5
35
F
Please contact us for dates + 352 31 37 36
6437
Designing a Windows Server 2008 Applications Infrastructure
POR
3
35
F
Please contact us for dates + 352 31 37 36
24-28
26-30
3-7
5-9
Nov em ber Dec em ber
ber
obe r
tem Sep
ust Aug
y Jul
e Jun
y Ma
rch Ma
Apr il
y uar Feb r
21-25
22-26
26-30
Nov em ber Dec em ber
25-29
obe r
26-30
uar
€
30/07-03/08
7-11
Please contact us for dates + 352 31 37 36
Jan
WINDOWS 7
5-7
Oct
F
22-26
Sep tem ber
36
11-13
ust
5
19-23 14-16
27-31
Aug
1850
17-21 8-10
y
Implementing and Managing Microsoft Desktop Virtualization
23-27
Jul
10324
3-7
Jun e
F
20-24
y
36
1-5
29-31
Ma
5
6-10
25-29
il
POR
4-8
21-25
Apr
Planning and Designing Microsoft virtualization Solutions
10-14
4-8
rch
50273
15-19
9-11
Ma
F
20-24
2-4
uar y
36
23-27
26-30
Feb r
5
11-15
14-16
1-3
y
1850
29-31
21-25
5-9
uar
€
Implementing and Managing Microsoft Server Virtualization
8-10
Oct
30/01-03/02
Jan
VIRTUALIZATION 10215
19-23
7-9
y
NEW
23-27
2-4
6292
Installing and Configuring Windows 7 Client
1125
3
36
F
9-11
5-7
2-4
2-4
3-5
5-7
6293
Troubleshooting and Supporting Windows 7 in the Enterprise
1125
3
36
F
23-25
19-21
14-16
16-18
17-19
19-21
6294
Planning and Managing Windows 7 Desktop Deployments and Environments
1750
5
36
F
30/01-03/02
50331
Windows 7, Enterprise Desktop Support Technician
1750
5
37
F
€
Price excl. VAT
Duration in days
Details on page
Language E = English F = French
POR = Price on request
13-17
2-6
4-8
16-20
18-22
30/07-03/08 6-10
1-5
3-7
15-19
17-21
37
F
6234
Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services
1225
3
37
F
6235
Implementing and Maintaining Microsoft SQL Server 2008 Integration Services
1225
3
37
F
6236
Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services
1225
3
38
F
6158
Updating Your SQL Server 2005 Skills to SQL Server 2008
POR
3
38
F
Please contact us for dates + 352 31 37 36
10337
Updating Your Microsoft SQL Server 2008 BI Skills to SQL Server 2008 R2
POR
3
38
F
Please contact us for dates + 352 31 37 36
23-27
4-8
14-16
38
F
10175
Microsoft SharePoint 2010, Application Development
1750
5
38
F
10231
Designing a Microsoft SharePoint 2010 Infrastructure
1750
5
38
F
12-16
10232
Designing and Developing Microsoft SharePoint Server 2010 Applications
1750
5
38
F
5-9
50352
Sharepoint 2010 Overview for End Users
POR
3
38
F
Please contact us for dates + 352 31 37 36
50354
SharePoint 2010 SharePoint Designer
POR
2
39
F
Please contact us for dates + 352 31 37 36
GSP10-1
What is SharePoint 2010? Advantages and Functionalities (Workshop)
475
1
39
F
23-27
18-22
5
39
F
Please contact us for dates + 352 31 37 36
9-13
5
39
F
10233
Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
POR
5
40
F
10508
Planning, Deploying and Managing Microsoft Exchange Server 2010 Unified Messaging
1125
3
40
F
10133 10134
What’s New in Microsoft Exchange Server 2010
POR
1
40
F
CONNECTING BUSINESS & TECHNOLOGY
Ma
Apr
Jun
Oct obe r r
19-23
7-11 2-6
2-6 4-8
obe r
tem
Oct
Jun e
y Ma
il Apr
rch Ma
5-9 6-10
Oct obe r
17-21
ber
23-27
y uar Feb r
y uar Jan
1750
Sep tem b ber
POR
21-25
obe
NEW
NEW
7
tem
Planning and Designing a Microsoft Lync Server 2010 Solution
e
10534
y
26-30
il
Ma rc
h
Feb
30/01-03/02
10165
5-9
Oct
ry rua
y
F
Jan
39
F
10-14
21
5
39
17-21
25
1850
5
26-30
2-6
24
uar
3-7
NEW
Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1
22-26
7-11
Deploying, Configuring, and Administering Microsoft Lync Server 2010
€
19-21
3-7 6-10
Nov em ber Dec em ber
6-10
23-27
10533
1750
19-21
st Jun e
Ma y
5
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
21-23
er
20-22
Apr il
Ma rch
rua ry Feb
Jan uar y
21-23
24-26 22-24
1750
EXCHANGE SERVER 2010
3-7
25-27
Configuring and Administering Microsoft SharePoint 2010
10135
3-7
11-13 22-24
12-16
Nov em ber Dec em ber
25-27
10174
€
10-14
Nov em ber Dec em ber
5
6-10
Nov em ber Dec em ber
er
16-20
1750
LYNC SERVER 2010
Aug u
st
7-11
Implementing a Microsoft SQL Server™ 2008 R2 Database
€
Jul y
Jun e
Ma y
Apr il
12-16
6232
SHAREPOINT 2010
Sep tem b
y Ma rch
rua r
16-20
Sep
F
Sep
37
3-5
Aug u
5
14-16
ust
1750
1-3
Aug
F
Aug ust
37
Jul y
®
3
y
Maintaining a Microsoft SQL Server™ 2008 R2 Database
1125
Jul
®
y
6231
Writing Queries Using Microsoft SQL Server™ 2008 Transact-SQL
Jul
2778
€ ®
Feb
SQL SERVER 2008
Jan uar y
MICROSOFT
5-9 1-5
3-7
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14-16
29-31
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8 9
1850
5
41
F
SSCM-OSD
SSCM 2007 R3 Windows Operating System Deployment (OSD)
POR
5
41
F
50028
Installing and Configuring System Center Operations Manager 2007 R2
1850
5
41
F
13-17
21-25
50216
Microsoft System Center Operations Manager 2007: Advanced Configuration and Administration
1225
3
41
F
29/02-02/03
30/05-01/06
SCOMMPDR
System Center Operations Manager 2007 - Management Pack Development and Reporting
POR
4
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SCOM-OC
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1
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50217
Planning, Deploying and Managing Microsoft System Center Service Manager 2010
1550
4
41
F
24-27
SCSM-OC
System Center Service Manager 2010 SP1 Operators Class
POR
2
42
F
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50373
Configuring and Managing Microsoft System Center Essentials 2010
900
2
42
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SCE-ACA
System Center Essentials 2010 - Advanced Configuration & Administration
POR
5
42
F
50507
Designing IT Process Automation with Opalis Integration Server
1225
3
42
F
F
12-13
Nov em ber Dec em ber
Oct obe r
5-7
11-12
28-30
25-28
11-14
10-11
3-4
12-14
5-7
2
42
50360
Implementing Forefront Protection 2010 for Exchange and SharePoint
POR
1
42
50382
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1550
4
42
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30/01-02/02
50402
Implementing Forefront Unified Access Gateway 2010
POR
3
42
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23-24
r obe
tem
ust
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14-15
13-14
Nov em ber Dec em ber
900
Oct
Implementing Forefront Threat Management Gateway 2010
Sep
50357
Aug
€
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e Jun
Ma
y
il Apr
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uar Jan
13-15
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14-16
FOREFRONT
15-16
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15-18
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16-19
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10-13
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18-22
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Feb
NEW
19-23
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Planning, Deploying and Managing Microsoft® System Center Configuration Manager 2007
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Jun e
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6451
Sep tem b
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Ma rch
€
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Jan uar y
SYSTEM CENTER SUITE
er
Course Calendar 2012
MICROSOFT
10262
Developing Windows Applications with Microsoft Visual Studio 2010
1750
5
43
F
9-13
5-9
7-11
2-6
3-7
5-9
10263
Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010
1125
3
43
F
23-25
19-21
21-23
16-18
17-19
19-21
10264
Developing Web Applications with Microsoft Visual Studio 2010
1750
5
43
F
16-20
12-16
10-14
12-16
10265
Developing Data Access Solutions with Microsoft Visual Studio 2010
1750
5
44
F
6-10
10266
Programming in C# with Microsoft Visual Studio 2010
1750
5
44
F
20-24
10267
Introduction to Web Development with Microsoft Visual Studio 2010
1750
5
45
F
10550
Programming in Visual Basic with Microsoft Visual Studio 2010
1750
5
45
F
50430
Administering Team Foundation Server 2010
1125
3
45
F
13-15
14-16
10553
Fundamentals of XAML and Microsoft Expression Blend
NEW
1125
3
45
F
27-29
2-4
10554
Developing Rich Internet Applications using Microsoft Silverlight 4
NEW
1450
4
45
F
NEW
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4-8 2-6
11-15
1-5
18-22
30/01-03/02
23-27 25-29
10-13
3-7
22-26 30/07-03/08
26-30
24-27
6-10
5-9 24-28
17-21 22-24
19-21 24-27
12-14 9-12
Nov em ber Dec em ber
er Oct obe r
st Aug u
Jul y
Jun e
Ma y
Apr il
Sep tem b
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Ma rch
€
Feb
ORACLE DATABASE 11g AND OTHERS
Jan uar y
ORACLE
D50102GC20
Oracle® Database 11g: Administration Workshop I Ed 2
3150
5
46
F
6-10
2-6
4-8
20-24
8-12
3-7
D50079GC20
Oracle® Database 11g: Administration Workshop II Ed 2
3150
5
46
F
20-24
23-27
18-22
27-31
22-26
10-14
D50081GC21
Oracle® Database 11g: New Features for Administrators Ed 2.1
3150
5
46
F
D52163GC20
Oracle® Database 11g: SQL Tuning Workshop Ed 2
1890
3
46
F
D50317GC20
Oracle® Database 11g: Performance Tuning Ed 2
3150
5
46
F
D60488GC11
Oracle® 11g: RAC and Grid Infrastructure Administration Accelerated Ed 1.1
5159
5
46
F
D50323GC20
Oracle Database 11g: Security Ed 2
3685
5
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D58784GC10
Oracle Database 11g: Data Warehousing Fundamentals
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3
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D52161GC30
Oracle Database 11g: Data Guard Administration Ed 3
D64252GC10 D53977GC10 D50000GC10
23-27
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9-13
12-14
24-28
11-13
13-17
26-30 29-31
21-25
17-21
26-30
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19-23 15-19
7-11
5-9
POR
4
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30/01-03/02
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1260
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20-21
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3-4
®
1260
2
47
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23-24
21-22
6-7
®
Oracle Database: Introduction to SQL Ed 1 Oracle Database 11g: Introduction for Experienced SQL Users Ed 1 Oracle Database 11g: SQL and PL/SQL New Features Ed 1
19-23
Oracle Database: Program with PL/SQL Ed 1
3150
5
47
F
D62790GC10
Oracle Enterprise Manager 11g: Grid Control Essentials Ed 1
2211
3
47
F
13-15
14-16
D58682GC20
Oracle Weblogic Server 11g: Administration Essentials Ed 2
3150
5
47
F
6-10
7-11
10-14
5-9
D58686GC20
Oracle Weblogic Server 11g: Advanced Administration Ed 2
3150
5
47
F
27/02-02/03
21-25
17-21
19-23
D56782GC20
Oracle Application Express : Developing Web Applications Ed 2
3150
5
47
F
2-6
10-14
10-12
21-25
16-20
r
17-21
Nov em ber Dec em ber
obe
tem Sep
Aug
y Jul
e Jun
y Ma
il Apr
rch Ma
19-23
ust
ber
1-5
ry rua
23-27
5-9 1-3
23-27
Feb
uar
y
30/01-03/02
Jan
€
7-11
12-16
D64256GC10
ORACLE SOLARIS SYSTEM ADMINISTRATION
5-9
10-14
Oct
16-20
25-29
12-16
D73488GC10
Transition to Oracle Solaris 11 Ed 1
NEW
3685
5
48
F
D72896GC10
Oracle Solaris 11 System Administration
NEW
3150
5
48
E
6-10
2-6
4-8
20-24
1-5
3-7
D72965GC10
Oracle Solaris 11 Advanced System Administration
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3150
5
48
E
27/02-02/03
23-27
25-29
27-31
22-26
17-21
D61752GC21
Oracle Solaris 10 Operating System Essentials Ed 2.1
2520
4
48
E
13-16
D61734GC20
System Administration for the Oracle Solaris 10 Operating System Part 1 Ed 2
3150
5
48
E
5-9
11-15
5-9
D61738GC20
System Administration for the Oracle Solaris 10 Operating System Part 2 Ed 2
3150
5
48
E
26-30
25-29
26-30
D61776GC21
Shell Programming for System Administrators Ed 2
3150
5
48
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9-13
DTP-250
Perl Programming
POR
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48
E
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Key Features of the Oracle Solaris 10 Operating System Ed 2
3685
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30/01-03/02
D61814GC20
Solaris System Administration for Experienced UNIX Administrators Ed 2
3685
5
49
E
D62269GC30
Oracle Solaris 10 ZFS Administration Ed 3
2211
3
49
E
D69844GC10
Oracle Solaris Dtrace for System Administrators Ed 1
2211
3
49
E
12-14
18-20
15-17
D61782GC21
Solaris System Performance Management Ed 2.1
3685
5
49
E
19-23
25-29
22-26
D61742GC30
Oracle Solaris Cluster Administration Ed 3
3685
5
49
E
D61790GC20
Sun Cluster 3.2 Advanced Administration Ed 2
3685
5
49
E
D61778GC10
Network Administration for the Solaris 10 Operating System Ed 1
3150
5
49
E
D61816GC20
Configuring Security on the Solaris 10 Operating System Ed 2
3150
5
49
E
ST-350
Sun System Fault Analysis Workshop
POR
5
49
E
CONNECTING BUSINESS & TECHNOLOGY
29/05-01/06
2-6
8-11
30/07-03/08
12-16
7-11
10-14
3-7
27/02-02/03
21-25
17-21
10-14
29/02-02/03
23-25
19-21
12-14
23-27
23-27 20-24
23-27 21-25
5-9
20-24 2-6
2-6
5-9
16-20
26-30 24-28
10-14 12-16
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10 11
Fundamentals of the Java™ Programming Language, Java SE 6 Ed 1
2210
5
50
E
30/01-03/02
D61748GC11
Java™ Programming Language, Java SE 6 Ed 1
2210
5
50
E
6-10
D65269GC20
Developing Applications with the Java EE 6 Platform Ed 2
3150
5
50
E
SL-314-EE5
Web Component Development with Servlet and JSPs , Java EE6
POR
5
51
E
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SL-355-EE6
Business Component Development with Enterprise JavaBeans Techology Java EE6
POR
3
51
E
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SL-370-EE6
Building Database Driven Applications with JPA
POR
3
51
E
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D61794GC10
Developing Architectures for Enterprise Java Applications Ed 1
2948
4
51
E
D61858GC11
Java EE5 Patterns Ed 1
2948
4
51
E
SL-340-EE6
Developing Web Applications Using JSF Technologies
POR
3
52
E
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DWS-4050-EE6 Developing Web Services Using Java Technology
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5
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DWS-4120-EE6 Developing Secure Java Web Services, Java EE6
POR
3
52
E
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DTH-314
POR
5
52
E
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2520
4
53
E
D69508GC10
Oracle GlassFish Server 3.1: Administration and Deployment Ed 1
2948
4
53
E
IDM-2455
Sun Identity Manager: Administration and Maintenance
POR
4
53
E
Please contact us for dates + 352 31 37 36
IDM-345
Sun Identity Manager: Deployment Fundamentals I
POR
5
53
E
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IDM-445
Sun Identity Manager: Deployment Fundamentals II
POR
5
53
E
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Nov em ber Dec em ber
Oct obe r
Nov em ber Dec em ber
Oct obe r
Nov em ber Dec em ber
Oct obe r
Nov em ber Dec em ber
obe r
tem
Oct
Sep
obe r
tem
Nov em ber Dec em ber
Sun Java System Directory Server EE7: Maintenance & Operations Ed 1
POR = Price on request
Aug ust
ber
D66437GC10
Language E = English F = French
y
ber
E
Oct
52
Sep
4
Aug ust
e Jun
Ma y
il
€ POR
Details on page
Jul
e Jun
y Ma
Apr
rch Ma
il
ry
Apr
uar Jan
26-30
Sun Java System Directory Server EE6: Analysis and Planning
Duration in days
Sep tem b
22-25
ORACLE SUN MIDDLEWARE
Price excl. VAT
12-16
5-8
DIR-2217
€
Aug u
16-20
23-27
rch
E
Ma
52
Feb rua
5
1-5
ry
2210
rua
MySQL for Database Administrators Ed 2
24-28 4-8
Feb
D61762GC20
21-25
26-29
uar y
E
15-19
2-5
Jan
52
18-22
12-16
y
4
Sep tem b
er
D61796GC11
€
Aug u
er
20-24
POR
Aug u
st
E
MySQL for beginners
Jul y
st
50
MySQL
Jul y
st
5
SQL-4401
Jul y
Jun e
Ma y
Apr il
2210
Web 2.0 & Java Web Site Development
Sep tem b
y Ma rch
rua r
Object-Oriented Analysis and Design Using UML Ed 2
y
€
D61808GC21
Jul
JAVA TECHNOLOGY
Please contact us for dates + 352 31 37 36
Jan uar y
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Jun e
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€
SPARC M-series Administration Ed 1.1
Jun e
50
ORACLE SERVER AND EXADATA
29-31
Ma y
4
ES-411
2-4
Ma y
E
Apr il
50
Apr il
3
Ma rch
1890
Ma rch
Oracle Solaris Containers Administration Ed 2
20-21
y
D61772GC20
12-13
rua r
E
Feb
50
rua ry
2
Jan uar y
1474
Feb
€
Oracle VM Server for SPARC Administration Ed 1
Feb
Jan uar y
ORACLE SOLARIS VIRTUALIZATION D69086GC10
er
Course Calendar 2012
ORACLE
Please contact us for dates + 352 31 37 36 26-29
22-25 16-19
12-15
2205
5
54
E
RH200
RHCSA Rapid Track Course With Exam
2505
5
54
E
5-9
4-8
1-5
RH300
RHCE Rapid Track Course with RHCSA and RHCE Exams
2900
5
54
E
19-23
18-22
22-26
RH290
Red Hat Enterprise Linux for Solaris Administrators
1590
3
54
E
30/01-03/02
4
54
E
Please contact us for dates + 352 31 37 36
4
54
E
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4
54
E
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4
55
E
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2
55
E
Jboss Application Administration
NEW
2650
4
55
E
JB161
Jboss and EJB3 for Java Developers
NEW
POR
4
55
E
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JB325
Advanced Jboss Enterprise Development
NEW
POR
4
55
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Nov em ber Dec em ber Nov em ber Dec em ber
obe
tem
16-19
Oct
Sep
Aug
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e
JB336
ust
ber
8-9
Jun
y Ma
il
Nov em ber Dec em ber
er obe
tem
Oct
Sep
Jul
e Jun
y Ma
il
ust
ber
Oct obe r
Sep tem b
Aug u Aug
st Jul y y
Jun e
Ma y
Apr il
Feb
Ma rch
rua r
y
Apr
uar
€
3-5
14-15
Jan
ENTERPRISE MIDDLEWARE
Apr
uar
€ 1590
NEW
y
Red Hat Cloud Architecture
Jan
CLOUD CL350
rch
NEW
Ma
Red Hat Enterprise SELinux Policy Administration
rch
RHS429
Ma
NEW
ry
Red Hat Enterprise Clustering and Storage Management
rua
RH436
Feb
NEW
24-26
ry
Red Hat Enterprise Directory Services and Authentication
rua
RH423
5-9
23-25
Feb
NEW
y
Red Hat Enterprise Deployment and Systems Management
PRICE ON REQUEST
RH401
€
21-25
Nov em ber Dec em ber
er Oct obe r
st Aug u
Jul y
Jun e
Ma y
Apr il
Red Hat System Administation I
Jan uar y
RH124
REDHAT ENTERPRISE LINUX - ADVANCED SYSTEM ADMINISTRATION
27/02-02/03
Sep tem b
y rua r
Ma rch
€
Feb
REDHAT ENTERPRISE LINUX - SYSTEM ADMINISTRATION
Jan uar y
REDHAT
15-18
VMware® vSphere 5.0: Install, Configure and Manage
NEW
3295
5
56
F
VMW-WN
VMware® vSphere 5.0: What’s new?
NEW
995
2
56
E
VMW-TS
VMware® vSphere 4.0: Troubleshooting
2800
4
56
F
VMW-DW
VMware® vSphere 4.0: Design Workshop
1995
3
56
F
30/01-01/02
VMW-FT
VMware® vSphere: Automation Fast Track (V 4.1)
4350
5
56
F
6-10
3295
5
56
F
VMW-VDFT
®
VMware View 4.5: Desktop Fast Track
CONNECTING BUSINESS & TECHNOLOGY
17-18
r
25-29
10-14 22-26
12-13
14-15
6-7
22-25
18-21
25-27
18-20 18-22 21-25
Nov em ber Dec em ber
obe Oct
Sep tem ber
ust
23-27
13-16
5-9
Aug
y Jul
e Jun
y Ma
Apr
rch
20-24
il
ry rua
VMW-ICM
Ma
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Feb
VMWARE®
Jan
uar y
VMWARE
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13-16 3-5 5-9 3-7
12 13
57
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GBO-2
Crystal Reports 2011: Report Design (Fundamentals of Report Design)
2
57
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GBO-3
Crystal Reports 2011: Report Design (Business Reporting & Report Processing Strategies)
3
57
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GBO-4
Xcelsius Business Objects 4.0
3
57
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GBO-5
Web Intelligence Business Objects 4.0: Report Design
2
57
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Web Intelligence Business Objects 4.0: Advanced Report Design
1
57
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GBO-7
Data Services 4.0: Core Concepts
4
57
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GBO-8
Information Stewart 4.0
3
57
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Private Event Only – Please contact us + 352 31 37 36
GBO-9
Information Design Tool
3
57
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Private Event Only – Please contact us + 352 31 37 36
GBO-10
Business Intelligence 4.0: Administration and Security
2
57
F
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Nov em ber Dec em ber
Oct obe r
st
3
Aug u
Jul y
Jun e
Ma y
Apr il
What’s New - Client Tools BO 4.0
PRICE ON REQUEST
GBO-1
Sep tem b
y rua r
Ma rch
€
Feb
Jan uar y
SAP BO
er
Course Calendar 2012
SAP BO
CXA-206
Basic Administration for Citrix XenApp 6.5 ®
1850
5
58
E
2-6
NEW
POR
5
58
E
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CXA-301
Citrix XenApp 6.5 Advanced Administration
CXD-202
Implementing Citrix XenDesktop Administration
POR
5
58
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CXS-202
Implementing Citrix XenServer Administration
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5
58
E
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r
8-12
Nov em ber Dec em ber
tem
obe Oct
Sep
Aug
y
ust
ber
NEW
Jul
e Jun
y Ma
il Apr
rch
rua
ry Ma
€
Feb
CITRIX
Jan
uar
y
CITRIX
ALF-2
Alfresco: Discovering the power of the Share interface
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2
58
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Private Event Only – Please contact us + 352 31 37 36
Nov em ber Dec em ber
er
F
Oct obe r
st
58
Aug u
Jul y
Jun e
Ma y
Apr il
3
Sep tem b
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Ma rch
€ PRICE ON REQUEST
Alfresco: Adapting the Alfresco interface to your needs
Feb
ALFRESCO ALF-1
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OTHERS
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Oct
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Private Event Only – Please contact us + 352 31 37 36
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Jan
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obe
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obe
F/E
Oct
59
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Private Event Only – Please contact us + 352 31 37 36
r
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e
F/E
tem
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59
uar
Microsoft Access
y
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MA
Ma
F/E
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Microsoft PowerPoint
il
59
€
O
MP
Apr
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Ma
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13
L
Microsoft Excel
rch
ry Feb
59
I
ME
rua
y uar
1
22
A
Microsoft Word
22
360
T
MW
18
23
PRICE ON REQUEST
Microsoft Outlook
20
19
MICROSOFT OFFICE 2010 MO
23
F
y
NEW
26
Jan
Microsoft Office Specialist Workshop (Access - 2007, 2010) with certification
21
59
D
MOS
NEW
24
1
€
Microsoft Office Specialist Workshop (Word, Excel,Outlook, PowerPoint - 2007, 2010) with certification
19
360
MICROSOFT OFFICE SPECIALIST MOS
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CONNECTING BUSINESS & TECHNOLOGY
14 15
Certifications
IT GOVERNANCE ITIL CERTIFICATIONS
ITIL V3 Awareness (No credit & no certification)
ITIL Foundation for Service Management
2
ITIL Foundation certified
2
ITIL Service Lifestyle Modules
SS
SD 3
ST 3
SO 3
CSI 3
3
15 CREDITS
2
ITIL Service Capability Modules
P&R
4
O&S
4
M&C
4
D&O
4
16 CREDITS
5
MANAGING ACROSS THE LIFECYCLE
ITIL EXPERT Minimum 22 credits needed
ITIL ADVANCED
ITIL MASTER
x
credits
MICROSOFT
MICROSOFT CERTIFIED IT PROFESSIONAL: SERVER ADMINISTRATOR
MICROSOFT WINDOWS SERVER 2008 CERTIFICATIONS Course 6425 Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
MCSA
MCSE
Windows Server 2003
Windows Server 2003
Course 6426 Course 6416 Updating your Windows Server 2003 Technology Skills to Windows Server 2008
Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory
Exam 70-640
Course
Configuring Windows Server 2008 Active Directory
Updating your Application Platform Technology Skills to Windows Server 2008
MCTS Windows Server 2008 Active Directory Configuration
Course 6416 Updating your Windows Server 2003 Technology Skills to Windows Server 2008
Exam 70-648
Course 6421 Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure
Upgrading your MCSA on Windows Server 2003 to Windows Server 2008, Technology Specialist
Exam 70-649 Upgrading your MCSE on Windows Server 2003 to Windows Server 2008, Technology Specialist
MCTS Windows Server 2008 Network Infrastructure Configuration
Exam 70-642
MCTS
MCTS
Configuring Windows Server 2008 Network Infrastructure
Windows Server 2008 Active Directory Configuration
Windows Server 2008 Active Directory Configuration
MCTS
MCTS
MCTS
Windows Server 2008 Network Infrastructure Configuration
Windows Server 2008 Network Infrastructure Configuration
Windows Server 2008 Applications Platform Configuration
Course 6433 Planning and Implementing Windows Server 2008
Exam 70-646 Windows Server 2008, Server Administrator
MCITP Server Administrator
MICROSOFT WINDOWS 7 CERTIFICATIONS Course 6292 Installing and Configuring Windows 7 Client Course 50331
Exam 70-680
Windows 7, Enterprise Support Technician
Windows 7, Configuring
Exam 70-685 Windows 7, Enterprise Desktop Support Technician
MCTS Windows 7 Configuration
Course 6294 Planning and Managing Windows 7 Desktop Deployments and Environments
Exam 70-686 Windows 7, Desktop Administration
MCITP MCITP
Enterprise Desktop Support Technician 7
Enterprise Desktop Administrator 7
UPGRADE
Exam 70-682 Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician MCITP Desktop Support Technician XP
OR
CONNECTING BUSINESS & TECHNOLOGY
MCITP Enterprise Desktop Support Technician Vista
16 17
Certifications
MICROSOFT
MICROSOFT CERTIFIED IT PROFESSIONAL: ENTERPRISE ADMINISTRATOR
MICROSOFT WINDOWS SERVER 2008 CERTIFICATIONS Course 6425
Course 6426
Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory
MCSA
MCSE
Windows Server 2003
Windows Server 2003
Exam 70-640 Configuring Windows Server 2008 Active Directory
Course 6416
Updating your Windows Server 2003 Technology Skills to Windows Server 2008
MCTS Windows Server 2008 Active Directory Configuration
Exam 70-648
Course 6416
Upgrading your MCSA on Windows Server 2003 to Windows Server 2008, Technology Specialist
Course 6421 Configuring and Troubleshooting Windows Server 2008 Network Infrastructure
Updating your Windows Server 2003 Technology Skills to Windows Server 2008
MCTS
Exam 70-642
Windows Server 2008 Active Directory Configuration
Configuring Windows Server 2008 Network Infrastructure
Exam 70-649
MCTS
MCTS
Windows Server 2008 Network Infrastructure Configuration
Windows Server 2008 Network Infrastructure Configuration
Upgrading your MCSE on Windows Server 2003 to Windows Server 2008, Technology Specialist
MCTS
Course 6418
Course 6418
Deploying Windows Server 2008
Deploying Windows Server 2008
Windows Server 2008 Active Directory Configuration
MCTS
Exam 70-643
Exam 70-643
Configuring Windows Server 2008 Applications Infrastructure
Configuring Windows Server 2008 Applications Infrastructure
MCTS
MCTS
MCTS
Windows Server 2008 Applications Infrastructure Configuration
Windows Server 2008 Applications Infrastructure Configuration
Windows Server 2008 Applications Infrastructure Configuration
Course 6292
CHOOSE ONE
Installing and Configuring Windows 7 Client
Windows Server 2008 Network Infrastructure Configuration
Course 5115
Course 5116
Installing and Configuring the Windows Vista Operating System
Configuring Windows Vista Mobile Computing and Applications
Exam 70-680
Exam 70-620
Windows 7 Configuring
Configuring Windows Vista
MCTS
MCTS
Windows 7 Configuration
Windows Vista Configuration
Course 6435 Designing a Windows Server 2008 Network Infrastructure Course 6436 Designing a Windows Server 2008 Active Directory Infrastructure and Services
Exam 70-647 Windows Server 2008 Enterprise Administrator
MCITP Enterprise Administrator
MICROSOFT
UPGRADE
MS CERTIFIED IT PROFESSIONAL
MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST
SQL SERVER 2008 CERTIFICATIONS SQL SERVER 2008
SQL SERVER 2008
Database Development
Implementation & Maintenance
SQL SERVER 2008 Business Intelligence Development & Maintenance
Course 2778
Course 2778
Course 6234
Writing Queries using Microsoft SQL Server 2008 Transact-SQL
Writing Queries using Microsoft SQL Server 2008 Transact-SQL
Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services
Course 6232
Course 6231
Course 6235
Implementing a Microsoft SQL Server 2008 Database
Maintaining a Microsoft SQL Server 2008 Database
Implementing and Maintaining Microsoft SQL Server 2008 Integration Services Course 6236 Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services
Exam 70-448
Exam 70-433
Exam 70-432
Microsoft SQL Server 2008 Database Development
SQL Server 2008 Implementation & Maintenance
MCTS
MCTS
SQL Server 2008 Database Development
SQL Server 2008 Implementation and maintenance
SQL Server 2008 Business Intelligence Development & Maintenance
Exam 70-451
Exam 70-450
Exam 70-452
Designing Database Solutions and Data Access Using Microsoft SQL Server 2008
Designing, Optimizing & Maintaining a Database Server Infrastructure Using Microsoft SQL Server 2008
Designing a Business Intelligence Infrastructure Using Microsoft SQL Server 2008
MCITP
MCITP
Database Developer 2008
Database Administrator 2008
Business Intelligence Developer 2008
Exam 70-454
Exam 70-453
Exam 70-455
UPGRADE: Transition your MCITP Database - Developer Skills to MCITP Database Developer 2008
UPGRADE: Transition your MCITP Database - Administrator Skills to MCITP Database Administrator 2008
UPGRADE: Transition your MCITP BI Developer Skills to MCITP BI Developer 2008
Microsoft SQL Server 2008 Business Intelligence Development & Maintenance
MCTS
MCITP
MICROSOFT CERTIFIED TECHNOLOGY SPECIALIST
SYSTEM CENTER CERTIFICATIONS Course 50028
Course 6451
Installing and Configuring System Center Operations Manager 2007 R2
Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007
Exam 70-400
Exam 70-401
Microsoft System Center Operations Manager 2007, Configuring
Microsoft System Center Configuration Manager 2007, Configuring
MCTS
MCTS
System Center Operations Manager 2007, Configuration
System Center Configuration Manager 2007, Configuration
CONNECTING BUSINESS & TECHNOLOGY
18 19
Certifications
MICROSOFT SHAREPOINT 2010 CERTIFICATIONS Course 10174
Course 10175
Configuring and Managing Microsoft SharePoint 2010
Microsoft SharePoint 2010, Application Development
Exam 70-667
Exam 70-573
Microsoft SharePoint 2010, Configuring
Microsoft SharePoint 2010, Application Development
MCTS
MCTS
Microsoft SharePoint 2010, Configuration
SharePoint 2010 Developer
Course 10231 Designing and Deploying Microsoft SharePoint 2010
Exam 70-668
Course 10232 Designing and Deploying Microsoft SharePoint 2010 Applications
Exam 70-576
Microsoft SharePoint 2010, Administrator
Designing and Deploying Microsoft SharePoint 2010, Applications
MCITP
MCPD
SharePoint 2010 Administrator
SharePoint 2010 Developer
VIRTUALIZATION CERTIFICATIONS Course 10215 Implementing and Managing Windows Server Virtualization
EXCHANGE SERVER 2010
LYNC SERVER 2010 CERTIFICATIONS
Course 10135 Configuring, Managing & Troubleshooting Microsoft Exchange Server 2010
Course 10533 Deploying, Configuring, and Administering Microsoft Lync Server 2010
Exam 70-662
Exam 70-664
Exchange Server 2010, Configuring
Microsoft Lync Server 2010, Configuring
MCTS
MCTS
Microsoft Exchange Server 2010, Configuration
Microsoft Lync Server 2010, Configuration
Exam 70-659 Windows Server 2008 R2, Server Virtualization
MCTS Windows Server 2008 R2, Server Virtualization Course 10324 Implementing and Managing Microsoft Desktop Virtualization
Exam 70-669 Windows Server 2008 R2, Desktop Virtualization
MCTS Windows Server 2008 R2, Desktop Virtualization Course 50273 Planning and Designing Microsoft Virtualization Solutions
Exam 70-693 Windows Server 2008 R2, Virtualization Administrator
MCITP Windows Server 2008 R2, Virtualization Administrator
Course 10233 Designing & Deploying Messaging Solutions with Microsoft Exchange Server 2010
Course 10534 Planning and Designing a Microsoft Lync Server 2010 Solution
Exam 70-663 Designing & Deploying Messaging Solutions with Microsoft Exchange Server 2010
Exam 70-665
MCITP
MCITP
Enterprise Messaging Administrator 2010
Microsoft Lync Server 2010 Administrator
Microsoft Lync Server 2010, Administrator
MICROSOFT VISUAL STUDIO .NET 2010 CERTIFICATIONS Course 10262
Course 10264
Developing Windows Applications with Microsoft Visual Studio 2010
Developing Web Applications with Microsoft Visual Studio 2010 Course 10267 Introduction to Web Development with Microsoft Visual Studio 2010
Exam 70-511
Exam 70-515
Windows Applications Development with Microsoft .NET Framework 4.0
Web Applications Development with Microsoft .NET Framework 4.0
MCTS
MCTS
.NET Framework 4.0, Windows Applications
.NET Framework 4.0, Web Applications
UPGRADE
MS CERTIFIED PROFESSIONAL DEVELOPER
MICROSOFT CERTIFIED TECHNO LOGY SPECIALIST
Course 10263 Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010
Course 10263 Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010
Exam 70-513
Exam 70-513
Windows Communication Foundation Development with Microsoft .NET Framework 4.0
Windows Communication Foundation Development with Microsoft .NET Framework 4.0
MCTS
MCTS .NET Framework 4.0, Service Communication Applications
.NET Framework 4.0, Service Communication Applications
Course 10265
Course 10265
Developing Data Access Solutions with Microsoft Visual Studio 2010
Developing Data Access Solutions with Microsoft Visual Studio 2010
Exam 70-516
Exam 70-516
Accessing Data with Microsoft .NET Framework 4.0
Accessing Data with Microsoft .NET Framework 4.0
MCTS
MCTS
.NET Framework 4.0, Data Access
.NET Framework 4.0, Data Access
Exam 70-518
Exam 70-519
Designing and Developing Windows Applications Using Microsoft .NET Framework 4.0
Designing and Developing Web Applications Using Microsoft .NET Framework 4.0
MCPD
MCPD
Windows Developer 4.0
Web Developer 4.0
Exam 70-521
Exam 70-521
UPGRADE: Transition Your MCPD Windows Developer 3.5, or Enterprise Application Developer 3.5, Skills to MCPD Windows Developer 4.0
UPGRADE: Transition Your MCPD ASP .NET Developer 3.5, or Enterprise Application Developer 3.5, Skills to MCPD Web Developer 4.0
MCPD
MCPD
MCPD
MCPD
Windows Developer 3.5
Enterprise Applications Developer 3.5
ASP .NET Developer 3.5
Enterprise Applications Developer 3.5
OR
CONNECTING BUSINESS & TECHNOLOGY
OR
20 21
Certifications
MICROSOFT
MS CERTIFIED PROFESSIONAL DEVELOPER
MICROSOFT CERTIFIED TECHNO LOGY SPECIALIST
.NET FRAMEWORK CERTIFICATIONS Course 10265
Course 10553
Developing Data Access Solutions with Microsoft Visual Studio 2010
Fundamentals of XAML and Microsoft Expression Blend
Course 10554 Developing Rich Internet Applications using Microsoft Silverlight 4
Exam 70-516 Accessing Data with Microsoft .NET Framework 4.0
Exam 70-506 Silverlight 4, Development
MCTS
MCTS
.NET Framework 4.0, Data Access
Silverlight 4, Development
Exam 70-599 Designing and Developing Windows Phone Applications
MCPD MCPD: Windows Phone, Developer
ORACLE ORACLE® DATABASE 11g Exam 1Z0-007 Introduction to Oracle® 9i SQL®
OR
Exam 1Z0-047 Oracle® Database SQL Expert
Exam 1Z0-051 Oracle® Database 11g : SQL Fundamentals I
OR
Exam 1Z0-052 Oracle® Database 11g : Administration I
ORACLE® Database 11g Administrator Certified Associate Trainings Oracle® Database 11g
ORACLE® DATABASE 11g Training
ORACLE® 11g DBA OCP
OR
Oracle® Database 11g : Performance Tuning
• Introduction to SQL • SQL Fundamentals I • SQL and PL/SQL Fundamentals • Develop PL/SQL Program Units • Administration Workshop I • Administration Workshop II • New Features for Admionistrators • New Features for 9i DBAs • Data Warehousing Fundamentals
CHOOSE ONE
Exam 1Z0-053 Oracle® Database 11g : Administration II
Exam 1Z0-054 Oracle® Database 11g : Performance Tuning
ORACLE® Database 11g Administrator Certified Professional
ORACLE® Database 11g Performance Tuning Certified Expert
Trainings
Oracle® Database 11g • Performance Tuning • RAC Administration • Data Guard Administration • Implement Streams • Security • Administer a Data Warehouse • OLAP Essentials • SQL Tuning Workshop • Program with PL/SQL • Advanced PL/SQL ®
ORACLE DATABASE 11g
CHOOSE TWO
Oracle® Spatial 11g • Essentials
Exam 11g OCM Exam 1Z0-047
Oracle® Database 11g : Certified Master Exam
Oracle® Database SQL Expert Exam
ORACLE® ORACLE® Database SQL Certified Expert
CONNECTING BUSINESS & TECHNOLOGY
Database 11g Administrator Certified Master
22 23
Certifications
ORACLE JAVATM TECHNOLOGY CERTIFICATIONS
COURSE
COURSE
Fundamentals of the Java Programming Language, Java SE6
PRIOR CERTIFICATION
Oracle Certified Professional, Java (SE 5 or SE 6) Programmer OR Sun Certified Java Programmer (any edition)
PRIOR CERTIFICATION
Oracle Certified Professional, Java (SE 5 or SE 6) Programmer OR Sun Certified Java Programmer (any edition)
COURSE
Java Programming Language, Java SE6
Exam 1ZO-851 Java Standard Edition 6 Programmer Certified Professional Exam
ORACLE®
Exam 1ZO-858
ORACLE®
Java Enterprise Edition 5 Web Component Developer Certified Professional Exam
Oracle Certified Professional, Java EE 5 Web Component Developer
Oracle Certified Professional, Java SE 6 Programmer
COURSE
Developing Applications for the Java EE5 Platform
COURSE
Web Component Development with Servlet and JSP Technologies, Java EE5
COURSE
Developing Applications for the Java EE5 Platform
Business Component Development with EJB Technology, Java EE5
Exam 1ZO-860 Sun Certified Business Component Developer for the Java Platform, Enterprise Edition 5
ORACLE® Oracle Certified Professional, Java EE 5 Business Component Developer
SOLARISTM 10 OS CERTIFICATION
COURSE
Complete one of the approved training
Exam 1Z0-877
Exam 1Z0-878
Oracle Solaris 10 System Administrator Certified Professional Exam, Part 1
Oracle Solaris 10 System Administrator Certified Professional Exam, Part2
ORACLE® Oracle Certified Professional Oracle Solaris 10 System Administrator
REDHAT REDHAT CERTIFICATIONS
RHCSA RED HAT CERTIFIED SYSTEM ADMINISTRATORTM
RHCE RED HAT
A Red Hat Certified System Administrator (RHCSA) certification is earned when an IT professional demonstrates the core system administration skills required in Red Hat Enterprise Linus environments.
Red Hat Certified Engineer (RHCE) is earned by a Red Hat Certified System Administrator (RHCSA) who has demonstrated the knowledge, skill and ability required of senior system administrators responsible for Red Hat Enterprise Linux systems.
WINDOWS ADMIN
LINUX/UNIX ADMIN
SR. LINUX ADMIN
SOLARIS ADMIN
RH124
Red Hat System Administration I
RH135
RH200
Red Hat System Administration II with RHCSA Exam (RH135)
RHCSA Rapid Track Course with Exam (RH200)
RH290
RHCSATM
Red Hat Entreprise Linux for Solaris Administrators
RED HAT CERTIFIED SYSTEMS ADMINISTRATOR
RH255
Red Hat System Administration III with RHCE Exams (RH255)
RH300
RHCE Rapid Track Course with RHCSA and RHCE Exams (RH300)
RH300
RHCE Rapid Track Course with RHCSA and RHCE Exams (RH300)
RHCETM RED HAT CERTIFIED ENGINEER
CONNECTING BUSINESS & TECHNOLOGY
24 25
COURSE OUTLINES
IT GOVERNANCE
ITSM
MICROSOFT
ORACLE
RED HAT
VM WARE
SAP BO
CITRIX
OTHERS
END-USER
IT GOVERNANCE PROJECT MANAGEMENT Project Management Fundamentals
G46
Learning the what, how, and when of performing monitoring and controlling will further help you to develop a proactive as well as a reactive attitude towards any project situations, and will help you to deliver the right progress and performance reports at the right time. We will enable you to immediately start on your real projects and to perform professionally from the first day on because you know what you need to consider, when professional project management is required.
2 days 775 €
Course Outline: Basic Project Management Concepts; The Project Environment & Project Management Standards; Project Life Cycle & Integration Management; How to launch a Project; Opportunity Identification; Developing a Business Case & Project Charter; Planning your Project Scope; Scope Definition, Requirements, WBS, RAM and MCP; Project Time Management; Top-Down and Bottom-Up Planning, Techniques, and Management; Estimation of Time, Costs, Resources, Budgeting, and Organization; Consistent Performance Measurement; Dealing with Project Risks; Directing a Project; Managing, and Controlling Project Progress; Monitoring and Controlling; Change, Scope, Schedule and Cost Control; What you need to consider in Project Meetings and Reports; Performance Measurement; Introduction to Earned Value Management; How to close a Project; Administrative and Contractual Closure scenarios; Lessons Learned
GPMP
3 days 1215 €
Prerequisites: None
P73
Prince2™ Foundation with Certification Exam
3 days 1490 €
The PRINCE2® Foundation course covers the basics of the PRINCE2® method. The training course is aimed at giving delegates an understanding of the philosophy behind the PRINCE2® method and also at preparing delegates for the official PRINCE2® Foundation exam.
Delegates will be shown how the model is setup, how the different project activities and project roles are linked together and how PRINCE2® deals with exceptions that are imminent to occur in any kind of project. During the PRINCE2® Foundation course delegates will learn how to set up a project management organization that is responsible for managing and planning the project. Delegates will be taught how to define the different project management roles to guarantee that the project is run in a most effective and efficient way. The method of management by exception will play a crucial role in handling project issues. The PRINCE2® Foundation examination is organized the last afternoon. Prerequisites: None
P74
Prince2™ Practitioner with Certification Exam
3 days 1775 €
This course is meant to learn, understand and use the PRINCE2® method in a project environment. It is also meant to prepare the delegates for the official PRINCE2® Practitioner exam which is organized the last afternoon.
Prerequisites: Although there is no access requirement for this course, we recommend that delegates – at least – have attended a PRINCE2® Foundation course. To be allowed to take the exam you must have passed the PRINCE2® Foundation exam!
P75
This course is built around the following modules: Reviewing the Basic Concepts, Advanced Planning & Tracking, Special Subjects, Managing Multiple Projects. Prerequisites: Completion of course G45 or equivalent experience using Microsoft Project.
Accelerated PMP® Preparation for certification
4 days 1950 €
This course is intended for people having Project Management experience who wish to obtain the PMP certification. Be prepared in only 4 days + e-learning. Important topics tested on the exam are covered chapter by chapter of the PMBOK Guide. For each chapter, 15 typical questions are reviewed with a special focus towards developing answering strategies. Students take a practice exam (200 questions within 4 hours) online and are coached by the instructor during a review meeting. This program contains four classroom training days + one e-learning day where you will do an online exam simulation. Course Outline: About the PMP® Exam and hints on how to best prepare for the exam; Multiple PMP® Test Questions for each PMBOK® Guide Knowledge Area; The structure of the PMBOK® Guide; The Project Management Framework (Introduction PMBOK® Guide); Introduction to Integration management; The concept behind «management plans»; Project Scope management processes; Project Time management processes; Project HR management processes; Communication Management; Project reporting; Project Cost management processes; Earned Value management explained; Project Risk Management Processes; Quality management; Tools of Quality Management; Procurement management; About the different contract types and Procurement Processes; Project Integration Management – Combining all processes; Executing, Monitoring & Controlling your project; Closing your project; Professional & Social responsibility; eExam & Webcast Prerequisites: None
GCAPM
CAPM® Preparation for certification
3 days 1215 €
Becoming a PMI CAPM® certified project manager is your first step towards the Project Management Professional (PMP®) Certification. This course guides you through the PMI PMBOK® Guide and teaches all relevant content for the CAPM® exam. Course Outline: Introduction; About PMI; About the exam; Project Management Framework; Project life Cycle; Stakeholder Management; Organizational influences; Professional responsibility; Integration Management in Projects; Scope Management in Projects; Time Management in Projects; Cost Management in Projects; Quality Management in Projects; Human Resource Management in Projects; Communication Management in Projects; Risk Management in Projects; Procurement Management in Projects; Review and Close-out. Prerequisites: None
CSM
Certified Scrum Master
2 days
Taking a Certified Scrum Master course and the corresponding evaluation Price on request designates you as a Certified ScrumMaster, which indicates that you have been introduced to the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. Prerequisites: None
Prince2™ Foundation & Practitioner with Certification Exam
5 days 2650 €
The PRINCE2® Full Track course covers in the first 3 days a wide base of the PRINCE2® method. The course is aimed at giving students insight into the philosophy of the PRINCE2® method and prepares students for the official PRINCE2® Foundation and Practitioner exams. The Foundation exam takes place in the afternoon of the third day of the course. The remaining two days will be used for more in depth information about the methodology and to prepare for and take the Practitioner exam. Prerequisites: None
G45
Microsoft® Project Professional 2010 Advanced Tracking
Microsoft® Project Professional 2010 Basics
2 days 775 €
This course is built around the following modules: Managing a Simple Project, Managing a Complex Project, Managing Project’s presentation, Introducing Microsoft Project Server. Prerequisites: None
CONNECTING BUSINESS & TECHNOLOGY
PMS
Project Management with Scrum
2 days 990 €
During these two-days courses, delegates will learn how to: Understand the Philosophy and Principles of Scrum; Understand the basics of the Scrum Process; Understand the key Scrum Practices; Understand the type of Products expected to be produced from a Scrum project; Discuss adapting existing governance frameworks to accommodate Scrum. After this training, you will be able to start a scrum project. Prerequisites: None
PMA
Project Management with Agile
1 day 600 €
This one-day course provides an introduction to Agile and an overview of the principles of each of the leading Agile methods; including eXtreme Programming, Scrum, DSDM (Dynamic Systems Development Method) Atern, the Agile/Open Unified Process and Lean Software Development. Prerequisites: None
26 27
IT GOVERNANCE
GPMF
Course Outlines
IT GOVERNANCE ITIL & SERVICE MANAGEMENT GBSM
BSM Airport Simulation
1 day
A surprising 1-day experiential workshop that illustrates the connection between «Business» and «IT» in a real-life situation. It simulates an international airport and demonstrates the interdependency that each functional area (i.e. Baggage, Control Tower Operations, Security) needs to have in keeping the airport operational, thus showing the connections between IT and the Business. The underlying concept of fun, experiential learning reinforces the key best practice concepts in a way that is not only memorable but also leads to understanding and embracing the whole idea and concepts of IT Service Management. The takeaway is not only the importance of ITSM processes but the concept of business service management (BSM) and the need for a mutually-beneficial partnership between IT and business, as well as the value of automating routine operations requiring human intervention. Prerequisites: Participants are assumed to be involved with the service delivery process, as providers or consumers, and to have a basic understanding of the way the organization works. There are no further specific prerequisites.
IT GOVERNANCE
Price on request
GDIS
Discovery Island Simulation (DIS)
1 day 350 €
A surprising 1-day experiential workshop that illustrates the connection between «Business» and «IT» in a real-life situation. Manage a seasonal tourist destination at an isolated island, Improve the infrastructure, Optimize the operations, Correlation of the island infrastructure and your organization structure, Implement and practice ITIL concepts, Different scenarios for specific situations. The underlying concept of fun, experiential learning reinforces the key best practice concepts in a way that is not only memorable but also leads to understanding and embracing the whole idea and concepts of IT Service Management. The takeaway is not only the importance of ITSM processes but the concept of business service management (BSM) and the need for a mutually-beneficial partnership between IT and business, as well as the value of automating routine operations requiring human intervention. Prerequisites: Participants are assumed to be involved with the service delivery process, as providers or consumers, and to have a basic understanding of the way the organization works. There are no further specific prerequisites.
G25
ITIL® for Managers
1 day 475 €
The course aims to guide IT Managers, IT Decision makers, Auditors and Business managers to the IT Service Management concepts. The course focus in achieving a high level of IT services to be delivered to support the business and the strategical matters required to achieve the required quality of services. Prerequisites: None
G29v3 3 days 1345 €
In this three-day instructor-led course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service Strategy phase of the Service Lifecycle. You’ll focus on managing and controlling the activities and techniques within the Service Strategy stage: Strategy generation, Financial Management, Demand Management, Portfolio Management. This course is designed using an engaging scenario-based approach to learning the core disciplines of ITIL best practices, and it positions you to successfully complete the associated exam. Topics: Roles and responsibilities within Service Strategy and the activities and functions to achieve operational excellence; Service Management as a practice and Service Strategy principles, purpose, and objective; How to measure Service Strategy performance; How all Service Strategy processes interact with other Service Lifecycle processes; Technology and implementation requirements in support of Service Strategy; Activities, methods, and functions used in each of the Service Strategy processes; Challenges, critical success factors, and risks related with Service Strategy.
Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two years of relevant work experience.
G30v3
G26 1 day 475 €
This course provides a high level view but complete of all ITIL concepts, reviewing briefly all processes. Prerequisites: None
G27v3
ITIL® Foundation version 3.1 with Certification Exam
3 days 1475 €
Introduction to ITIL; Generic concepts and definitions; The ITIL Service Management LifeCycle – core of practice; Service Strategy – governance and decision-making; Service Design – building structural service integrity; Service Transition – preparing for change, planing testing and delivering releases, compatitibility controls; Service Operation - Maintaining service at the highest level of operability; Continual Service Improvement - Waranty value for money, Quality and improvements overall of the services and ITSM processes; Review / preparation for the exam; Learn/ review ITIL concepts with games or simulations exercices. Certification Exam on the final afternoon of class. (With the on-line certification’s alternative, get your certification’s results right after the course). Prerequisites: None
G28v3 2 days 900 €
ITIL® V3.1 Service Lifecycle: Service Design
3 days 1345 €
In this three-day instructor-led course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service Design phase of the Service Lifecycle. You will cover management and control of the activities and techniques within the Service Design stage: Service Level Management, Service Catalogue Management, Availability Management, Security Management, Capacity Management, Supplier Management and IT Service Continuity Management. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam. Topics: Service Management as a practice and Service Design principles, purpose, and objective; How to measure Service Design performance; Roles and responsibilities within Service Design and the activities and functions to achieve operational excellence; How all Service Design processes interact with other Service Lifecycle processes; Technology and implementation requirements in support of Service Design; The sub-processes, activities, methods, and functions used in each of the Service Design processes; Challenges, critical success factors, and risks related with Service Design. Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two years of relevant work experience.
G31v3
ITIL® Overview
ITIL® V3.1 Service Lifecycle: Service Strategy
ITIL® V3.1 Service Lifecycle: Service Transition
3 days 1345 €
This three-day course builds on the general principles covered as part of the ITIL® Foundation course. It covers the lifecycle aspects of Service Transition and covers the management and control of the activities and techniques within the Service Transition stage of the lifecycle: Service Asset and Configuration Management, Change Management, Release and Deployment Management, Knowledge Management, Transition Planning and Support, Validation and testing and Evaluation. Additionally the course looks at the concept of Service Transition as a practice and at the interfaces between Service Transition and the other stages of the ITIL Service Lifecycle. The purpose of the Service Transition course is to obtain knowledge on ITIL concepts and terminology. The courses looks at activities that may be implemented to enhance the quality of IT service management within an organization and enables students to understand the concepts, processes, functions and activities involved in Service Transition. The course aims to explain the roles and justify the need of Service Transition in the Service Lifecycle. The course prepares delegates for the ITIL® Lifecycle examination in Service Transition. Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two years of relevant work experience.
ITIL® Foundation version 3.1 without Certification Exam
Introduction to ITIL; Generic concepts and definitions; The ITIL Service Management LifeCycle – core of practice; Service Strategy – governance and decision-making; Service Design – building structural service integrity; Service Transition – preparing for change, planing testing and delivering releases, compatitibility controls; Service Operation - Maintaining service at the highest level of operability; Continual Service Improvement - Waranty value for money, Quality and improvements overall of the services and ITSM processes. Prerequisites: None
G32v3
ITIL® V3.1 Service Lifecycle: Service Operation
3 days 1345 €
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service Operation phase of the Service Lifecycle. You’ll focus on Service Operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course uses an engaging case study-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
IT GOVERNANCE ITIL & SERVICE MANAGEMENT
Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two years of relevant work experience.
G33v3
ITIL® V3.1 Service Lifecycle: Continual Service Improvement
3 days 1345 €
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Continual Service Improvement (CSI) phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the CSI stage. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice, and it positions you to successfully complete the associated exam. Topics: Roles and responsibilities within CSI and the activities and functions to achieve operational excellence; Service Management as a practice and CSI principles, purpose, and objective; How to measure CSI performance; How all CSI processes interact with other Service Lifecycle processes; Technology and implementation requirements in support of CSI; The challenges, critical success factors, and risks related with CSI; The sub-processes, activities, methods, and functions used in each of the CSI processes. Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two years of relevant work experience.
G34v3
ITIL® V3.1 Service Capability: Service Offerings & Agreements
5 days 2145 €
This course immerses you in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery. You’ll focus on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course uses an engaging case study-based approach to learning the core disciplines of ITIL best practices, positioning you to successfully complete the associated exam. The main process focus areas of this course include: Service Portfolio Management; Service Level Management; Service Catalogue Management; Demand Management; Supplier Management; Financial Management. Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two to four years of relevant work experience.
G35v3
ITIL® V3.1 Service Capability: Planning, Protection & Optimization
5 days 2145 €
In this course, you will be immersed in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Planning, Protection, and Optimization of services and service delivery. You will focus on the operationallevel process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable certificate holders to apply the practices throughout the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam. The main process focus areas of this course include: Availability Management, Capacity Management, Security Management, IT Service Continuity Management, Demand Management. Topics: Service Management as a practice and how the processes within Planning, Protection, and Optimization support the Service Lifecycle; Role of Planning, Protection, and Optimization in service provision and how the in-scope processes interact with other Service Lifecycle processes; Activities, methods, and functions used in each of the Planning, Protection, and Optimization processes; Application of Planning, Protection, and Optimization processes, activities, and functions to achieve operational excellence; How to measure Planning, Protection, and Optimization performance; Importance of IT Security and how it supports Planning, Protection, and Optimization; Technology and implementation requirements in support of Planning, Protection, and Optimization; Challenges, critical success factors, and risks related with Planning, Protection, and Optimization. Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two to four years of relevant work experience.
CONNECTING BUSINESS & TECHNOLOGY
G36v3
ITIL® V3.1 Service Capability: Release, Control & Validation
5 days 2145 €
This course will immerse you in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Release, Control, and Validation of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course uses an engaging case study-based approach, allowing you to learn the core disciplines of ITIL best practices and to be positioned to successfully complete the associated exam. The main process focus areas of this course include: Change Management; Service Release and Deployment Management; Service Validation and Testing; Service Asset and Configuration Management; Knowledge Management; Request Fulfillment; Service Evaluation. Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two to four years of relevant work experience.
G37v3
ITIL® V3.1 Service Capability: Operational Support & Analysis
5 days 2145 €
This course immerses you in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery. The main focus of this course is on the operationallevel process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course uses an engaging case study-based approach to learning the core disciplines of ITIL best practices, and it positions you to successfully complete the associated exam. The main process and function focus areas of this course include: Event Management Process; Incident Management Process; Request Fulfillment Process; Problem Management Process; Access Management Process; Service Desk, Technical Management; IT Operations Management; Application Management. Prerequisites: ITIL v3 Foundation Certification (required) (ILFN); Two to four years of relevant work experience.
MALC
Managing Across the Lifecycle
5 days 2145 €
The ITIL Intermediate Qualification: Managing Across the Lifecycle Certificate is a qualification, but is also the final module of the Service Lifecycle and/or Service Capability modules that leads to the ITIL Expert in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge across the contents of the ITIL V3 publications; focusing on business, management and supervisory objectives, purpose, processes, functions and activities, and on the interfaces and interactions between the processes addressed in the five core ITIL V3 publications Prerequisites: Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management (2 credits from the V3 Foundation) and have obtained a further 15 credits (a total of at least 17 credits) as a minimum from a balanced selection of ITIL Service Lifecycle or Service Capability qualifications. Documentary evidence of this must be presented to gain admission to this certification level.
GCOB
Cobit Foundation
2 days 1150 €
The CobiT Foundation Course and CobiT Foundation Exam are equally applicable to IT auditors, IT managers, IT quality professionals, IT leadership, IT developers, process practitioners and managers in IT service providing firms. The course carefully explains all elements of the COBIT framework using a case study. The course will help professionals understand how to use COBIT in a logical and understandable way. An exam preparation module is included to prepare delegates for the COBIT Foundation Exam. The certification exam can be organized on request. Topics: How IT management issues are affecting organizations; The need for a control framework driven by the need for IT Governance; How CobiT meets the requirement for an IT Governance Framework; How CobiT is used with other standards and best practices; The CobiT Framework and all the components of CobiT; How to apply CobiT in a practical situation; How the use of CobiT is supported by the ITGI. Prerequisites: None
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IT GOVERNANCE
The main process focus areas of this course include: Incident Management; Problem Management; Request Fulfillment, Access Management and Event Management. The main function focus areas of this course include: Service Desk; Technical Management; IT Operations Management; Application Management. Prerequisites: Required: ITIL Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent.
Course Outlines
IT GOVERNANCE GREEN IT GRIT
Introduction to Green IT
IT GOVERNANCE
1 day
This seminar is intended for Executives and IT managers who are concerned Price on request about the impact of ICT on the environment, and are interested in implementing green solutions.
Topics: Introduction ; Stakes and definitions of Green IT ; Minimizing the impact of ICT and mastering energy; ITC as agents for sustainable development ; Green IT in business companies: inventory and state of advancement; Discussion. Prerequisites: None
ISO/IEC 20000 GISO-2
ISO/IEC 20000: 2005 Foundation with Certification Exam
2 days
This course enables the participants to learn about the best practices for Price on request implementing and managing an IT service management system as specified in ISO/IEC 20000-1:2005, as well as the best practices for implementing the IT Service Management processes starting from the ISO/IEC 20000:2005. Planning and implementing new or changed services, service delivery processes, relationship management processes problem resolution processes, control processes and release processes. Certification Exam on the final day of class. Topics: Presentation of SO/IEC 20000-1: 2005 and ISO/IEC 20000-2:2005 standards; Introduction to management systems and the process approach; Fundamental principles in IT Service Management; General requirements presentation of ISO/ IEC 20000-1:2005 clauses; Implementation phases of the ISO / IEC 20000:2005 framework; Continuous improvement of IT management; Conducting an ISO/IEC 20000-1:2005 certification audit; Planning and implementing change management; Supplier management; Relationship Management; Problem Management; Release Management; Examination. Prerequisites: None
GISO-3
ISO/IEC 20000: 2005 Lead Auditor with Certification Exam
5 days
This five-day intensive course enables participants to develop the expertise needed to audit an Information Technology Service Management System (ISO 20000) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the skills and knowledge needed to proficiently plan and perform audits compliant with the certification process of the ISO/IEC 20000:2005 standard. Based on practical exercises, the participant will develop the abilities (mastering audit techniques) and
Price on request
skills (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to the efficient conducting of an audit. Certification Exam on the final day of class. Topics: Introduction to the management of an Information technology service management system based on ISO 20000; Planning and Launching an ISO 20000-1 audit; Conducting an ISO 20000 audit; Concluding and ensuring the follow-up of an ISO 20000 audit; Examination. Prerequisites: Completion of course GISO-2 “ISO/IEC 20000:2005 Foundation” or a basic knowledge of ISO/IEC 20000-1:2005 and ISO/IEC 2000-2:2005 standards.
GISO-4
ISO/IEC 20000: 2005 Lead Implementer with Certification Exam
This five-day intensive course enables the participants to develop an expertise to support an organization in implementing and managing an Information Security Management System as specified in ISO/IEC 20000:2005. Also, the participant will master best practices for planning and implementing IT Service Management processes starting from the six fields of ISO/IEC 20000:2005: Planning and Implementing new or changed services, Service delivery processes, Relationship Management processes, Problem Resolution processes, Control processes and Release processes. Certification Exam on the final day of class
5 days
Price on request
Topics: Introduction to the management of an IT Service management System based on ISO 20000 and launching an ITSMS; Planning an ITSMS based on ISO 20000; Launching and implementing an ITSMS based on ISO 20000; deploying and implementing an ITSMS based on ISO 20000:2005; Examination. Prerequisites: Completion of course GISO-2 “ISO/IEC 20000:2005 Foundation” or a basic knowledge of ISO/IEC 20000-1:2005 and ISO/IEC 2000-2:2005 standards.
ISO/IEC 27001 GISMSI
ISO/IEC 27001:2005 Introduction
1 day
This one-day training enables the participants to be familiar with the basic concepts of the implementation and management of an Information Security Management System (ISMS) as specified in ISO/IEC 27001:2005. The participant will learn the different components of an ISMS, including the ISMS policy, risk management, measuring performance, management’s commitment, internal audit, management review and continuous improvement. Prerequisites: None
Price on request
GISMSF 2 days 1000 €
GISMSLA ISO/IEC 27001:2005 ISMS Lead Auditor (with Certification Exam) 5 days 2500 €
This five-day intensive course enables participants to develop the expertise needed to audit an Information Security Management System (ISMS) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the skills and kowledge needed to proficiently plan and perform audits compliant with the certification process of the ISO/IEC 27001:2005 standard. Based on practical exercises, the participant will develop the abilities (mastering audit techniques) and skills (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to the efficient conducting of an audit.
ISO/IEC 27001:2005 ISMS Foundation (with Certification Exam)
This course enables the participants to learn about the best practices for implementing and managing an Information Security Management System (ISMS) as specified in ISO/IEC 27001:2005, as well as the best practices for implementing the information security controls of the eleven domains of the ISO/IEC 27002:2005. This training also helps to understand how ISO/IEC 27001:2005 and ISO/IEC 27002:2007 is linked with ISO/IEC 27003:2009 (Guidelines for the implementation of an ISMS), ISO/IEC 27004 : 2009 (Measurement of information security) and ISO/IEC 27005:2008 (Risk Management in Information Security).
GISMSLI ISO/IEC 27001:2005 ISMS Lead Implementer 5 days 2500 €
(with Certification Exam)
Students learn to develop an expertise to support an organization in implementing and managing an Information Security Management System (ISMS) as specified in ISO/IEC 27001:2005. You will also master the best practices for implementing information security controls from the eleven areas of ISO/IEC 27002:2005. This training is consistent with the good practices of project management established by the Project Management Institute (PMI) and ISO 10006:2003 (Quality Management Systems - Guidelines for Quality Management in Projects). This training is fully compatible with ISO/IEC 27003:2009, ISO/IEC 27004:2009 and ISO/IEC 27005:2008.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
IT GOVERNANCE
GRMEB
d’Information Français” (CLUSIF) in France. Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assessment and manage risks in time by being familiar with their life cycle. This training fits perfectly in the framework of an ISO/IEC 27001:2005 standard implementation process.
ISO/IEC 27005:2008: Certified Risk Manager with EBIOS
5 days
In this course participants develop the competence to master the basic risk management elements related to all assets of relevance for information security using the ISO/IEC 27005:2008 standard as a reference framework and EBIOS method (Expression des Besoins et Identification des Objectifs de Sécurité). Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assessment and manage risks in time by being familiar with their life cycle. This training fits perfectly in the framework of an ISO/IEC 27001:2005 standard implementation process.
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GRMME
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Price on request
GRMOC
ISO/IEC 27005:2008: Certified Risk Manager with OCTAVE
5 days
In this five-day intensive course participants develop the competence to master the basic risk management elements related to all assets of relevance for information security using the ISO/IEC 27005:2008 standard as a reference framework and OCTAVE method. The OCTAVE method was developed by the CERT. Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assessment and manage risks in time by being familiar with their life cycle. This training fits perfectly in the framework of an ISO/IEC 27001:2005 standard implementation process.
Price on request
ISO/IEC 27005:2008: Certified Risk Manager with MEHARI
5 days
In this course participants develop the competence to master the basic risk management elements related to all assets of relevance for information security using the ISO/IEC 27005:2008 standard as a reference framework and MEHARI method. The MEHARI method was developed by “Club de la Sécurité des Systèmes
Price on request
GBCLI
for information and communication technology readiness for business continuity). Audience: Members of a business continuity team; IT Professionals wanting to gain a comprehensive knowledge of the main processes of a Business Continuity Management System (BCMS); Staff involved in the implementation of the ISO 22301 standard; Technicians involved in operations related to a BCMS; Auditors NEW
GBCFO1 Certified ISO 22301 Foundation 2 days This course enables participants to learn about the best practices for implemenPrice on request ting and managing a Business Continuity Management System (BCMS) as specified in ISO 22301:2010, as well as the best practices for implementing the business continuity processes based on the ISO/PAS 22399. This training is fully compatible with BS 25999 (Business continuity management specification) and ISO 27031 (Guidelines for information and communication technology readiness for business continuity). Audience: Members of a business continuity team; IT Professionals wanting to gain a comprehensive knowledge of the main processes of a Business Continuity Management System (BCMS); Staff involved in the implementation of the ISO 22301 standard; Technicians involved in operations related to a BCMS; Auditors
GBCLA
Certified ISO 22301 Lead Implementer
5 days
This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Business Continuity Management System (BCMS) based on ISO 22301:2010. Participants will also gain a thorough understanding of best practices used to implement business continuity processes from the ISO 22399. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems - Guidelines for Quality Management in Projects). This training is fully compatible with BS 25999 (Business continuity management specification) and ISO 27031 (Guidelines for information and communication technology readiness for business continuity). Audience: Project managers or consultants wanting to prepare and to support an organization in the implementation of a Business Continuity Management System (BCMS); Business continuity auditors who wish to fully understand the implementation of a Business Continuity Management System; Persons responsible for the business continuity conformity in an organization; Members of an business continuity team; Expert advisors in business continuity; Members of an organization that want to prepare for an business continuity function or for a BCMS project management function.
Price on request
Certified ISO 22301 Lead Auditor
5 days
This five-day intensive course enables participants to develop the necessary expertise to audit a Business Continuity Management System (BCMS) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 the certification process according to 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to effenciently conduct an audit. This training is compatible with BS 25999 audit (Business continuity management specification) and ISO 27031 (Guidelines
Price on request
SECURITY MANAGEMENT GCISSP 5 days 3000 €
Certified Information Systems Security Professional (CISSP) BootCamp
This course will cover all of the CBK (Common Body of Knowledge), the common knowledge of security defined by ISC2. The CBK has categorized the knowledge of information security in ten areas: Information Security Governance and Risk Management, Operations Security, Security Architecture and Design, Access Control, Cryptography, Application Development Security, Telecommunications and Network Security, Physical (Environmental) Security, Business Continuity and Disaster Recovery Planning, Legal, Regulations, Investigations and Compliance and Ethics. This training prepares you for the CISSP exam.
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ISO 22301
GISF
Information Security Fundamentals
2 days 1000 €
This introductory course on the challenges of information security will give the participants the basics to master the different security domains that are relevant for their organization and the sector of activity in which it operates. They will observe all possible security threats and attacks they may encounter on a daily basis and will receive advice and suggestions on how to improve the overall security in their organization. This course on information security basics will give the participants the basics to master the different security domains that are relevant for their organization and the sector of activity in which it operates. Starting from the study of practical cases, participants will also acquire a solid foundation for the implementation of information security measures commonly used in industry. Audience: Any person interested in understanding the basics of IT security.
SERVICE-ORIENTED ARCHITECTURE GSOA
SOA for Managers and Architects
2 days 995 €
The target audience is for those responsible for the implementation of SOA within their organization: Chief Information Officers, IT Managers, Business Managers; Information Managers; Process Managers; Change Managers; Project Managers & Enterprise Architects. The goal of this training is to assess the added value of SOA for
CONNECTING BUSINESS & TECHNOLOGY
your organization, to understand the concepts behind SOA; to survey the consequences of implementing SOA, to identify the right steps to implement SOA in your organization. Topics: Introduction; Why SOA?; The seven concepts of SOA; SOA Governance; SOA Maturity Model; How to start SOA; Ten pitfalls to be avoided; Where can we go from here? Prerequisites: None
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IT GOVERNANCE
NEW
ISO/IEC 27005
Course Outlines
ITSM
REM-DEV BMC Remedy AR System 7.6.04: Developer - Part 2 (Part 1 = WBT)
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BMC 5 days
5 days
ITSM
In this course, you learn how to administer and build applications in AR Price on request System 7.6.04. Through a combination of lecture and lab exercises, you learn how to perform the tasks of an AR System Administrator, from managing user access to maintaining an application. In addition, you learn how to develop and customize basic AR System objects. The first module of this course consists of a quiz that provides an opportunity for you to demonstrate your proficiency of the knowledge and skills learned in the BMC Remedy AR System 7.6.04: Foundation – Part 1 online training. From the second course module onward, you play the roles of an AR System administrator and a developer at Venizyne, a fictitious enterprise. You will help build and administer an application that automates the Venizyne vacation management process.
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Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL) REM-ISM 5 days Price on request
BMC Remedy IT Service Management 7.6.04: AdministeringPart 2 (Part 1 = WBT)
This course provides BMC Remedy IT Service Management 7.6.04 application administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy IT Service Management 7.6.04 applications, specifically BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), BMC Remedy Asset Management, and related subsystems and modules. Using a workshop environment, group discussions, and scenario-based guided lab exercises, participants analyze, determine, and perform the necessary steps to administer BMC Remedy IT Service Management 7.6.04 applications to support the corresponding business processes. IMPORTANT: Included in this course is the examination for BMC Certified Administrator: BMC Remedy IT Service Management 7.6.04 certification. Taking the exam and pursuing certification is optional, however all students enrolled in the BMC Remedy IT Service Management 7.6.04: Administering – Part 2 course automatically are enrolled in the exam. Following the completion of the BMC Remedy IT Service Management 7.6.04: Administering – Part 2 course, you will have three weeks to take the BMC Certified Administrator certification examination online. You can take the exam twice within this period. Those who pass will receive the title of BMC Certified Administrator: BMC Remedy IT Service Management 7.6.04. Those who do not take the exam within this timeframe, or do not pass after two attempts within this timeframe, will not be granted a retake. For more information, visit the BMC Certified Administrator: BMC Remedy IT Service Management 7.6.04 Certification Program page. Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL) And Registration for: BMC Remedy Service Desk 7.6.04: Using (WBT) And Registration for: BMC Remedy Change Management 7.6.04: Using (WBT) And Registration for: BMC Remedy Asset Management 7.6.04: Using (WBT) And Registration for: BMC Remedy IT Service Management 7.6.04: Administering - Part 1 (WBT)
Knowledge management is fundamental to a successful organization. The objective of knowledge management is to increase the ability to resolve issues quickly, accurately, and consistently. In this course, students will learn to perform vital configurations and tasks as administrators of the BMC Remedy Knowledge Management 7.6.04 application. BMC Remedy Knowledge Management 7.6.04 provides advanced knowledge management for extending the effectiveness and value of BMC Remedy IT Service Management applications, primarily in BMC Remedy Incident Management and BMC Remedy Problem Management applications.
Price on request
Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL) And Registration for: BMC Remedy Knowledge Management 7.6.04: Using (WBT)
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REM-FDT BMC Remedy AR System 7.6.04: Foundation - Part 2 (Part 1 = ODL)
REM-KM BMC Remedy Knowledge Management 7.6.04: Administering 2 days
In this course, you will learn how to build advanced application features in Price on request BMC Remedy AR System 7.6.04. Through a combination of lecture and lab exercises, interactive scenarios, and collaborative discussions, you will learn how to create a deployable application, build advanced functionality within that deployable application, and customize it for the Web. You will also learn about several new features such as Inline Forms, Skins, Floating Panels, Context Menu for Tables, and Rich-text formatting in data fields. The first section of this course consists of a review exercise that provides an opportunity for you to demonstrate your proficiency of the knowledge and skills learned in the BMC Remedy AR System 7.6.04: Foundation – Part 2 course. Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL) And Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 2 And Registration for: BMC Remedy AR System 7.6.04: Developer Part - 1 (WBT)
SRM 5 days
BMC Service Request Management 7.6: Administering and Configuring
Price on request
This instructor led course provides BMC Service Request Management (SRM) administrators, Service Catalog Managers, Business Relationship Managers, and developers with the concepts and hands-on experience to incorporate best practices when administering and configuring the BMC Service Request Management solution. Using a workshop environment, group discussions, and scenario-based guided lab exercises, participants analyze, determine, and perform the necessary steps to administer, configure, and integrate BMC SRM to support the corresponding business processes. Prerequisites: Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT) And Registration for: BMC Remedy IT Service Management 7.5: Administering - Part 1 (WBT) And Registration for: BMC Work Order Management 7.6: Using (WBT)
ATRIUM-2
BMC Atrium CMDB 7.5: Administering - Part 2 (Part 1 = WBT)
5 days
This course extends the concepts that were introduced in Part 1. Students will learn how the Atrium product enables the ITIL® Configuration Management process to function at its optimum level. The course is structured using a real-world case study that represents typical issues Configuration Managers deal with as they begin to implement the Configuration Management Process using BMC Atrium. The course will take the student from the initial stages of planning the implementation of the Atrium CMDB to a complete implementation. The student will learn best practices for modifying the Common Data Model (CDM), collecting the data, and merging the collected data into a production CMDB. The student will also learn how to integrate the Atrium CMDB with other BMC ITSM products and how to perform basic maintenance activities.
Price on request
Prerequisites: Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT) and Registration for: BMC Remedy AR System 7.5: Foundation - Part 2 And Registration for: BMC Atrium CMDB 7.5: Administering - Part 1 (WBT)
ATRIUM-3
BMC Atrium CMDB 7.5: Administering - Part 3
5 days
This course covers many advanced topics for the administration, implementation, and configuration of the BMC Atrium CMDB. Topics include modeling complex applications; extending the Common Data Model (CDM); building data transfers in the Atrium Integration Engine (AIE) using XML and CSV files as data sources; configuring the CMDB to support Asset Management; reconciling across multiple discovery datasets; integrating the CMDB with Web Services; and working with various impact service models.
Price on request
Prerequisites: Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT) And Registration for: BMC Remedy AR System 7.5: Foundation - Part 2 And Registration for: BMC Atrium CMDB 7.5: Administering - Part 1 (WBT) And Registration for: BMC Atrium CMDB 7.5: Administering - Part 2
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
MICROSOFT WINDOWS SERVER 2008 5 days 1750 €
Updating Your Windows Server 2003 Technology Skills to Windows Server 2008
This five-day instructor-led course teaches the features and technologies of Windows Server 2008 and Windows Server 2008 R2 to IT professionals who have specialist skills in working with Windows Server 2003 technologies. For students with the appropriate skillset, the course facilitates accelerated learning of Windows Server 2008 and covers features and technologies up to and including Windows Server 2008 R2 Sp1.
Prerequisites: Before attending this course, students should have the following technical knowledge: • Either MCSA or MCSE certification in Windows Server 2003 Students who do not hold either of these qualifications should have the following: • Experience in planning, implementing, managing, maintaining, and securing Microsoft Windows Server 2003, including Active Directory, Network Infrastructure, Terminal Services, and Internet Information Services (IIS) • Working knowledge of networking, such as TCP/IP and Domain Name System (DNS) • Experience in installing, configuring, and administering Windows XP, Windows Vista, or Windows 7
6417 3 days 1125 €
Updating your Applications Infrastructure Technology Skills to Windows Server 2008
This three day instructor led course provides students with an understanding of Applications Infrastructure technologies in Windows Server 2008. This course is intended to allow individuals who already have experience with Applications Infrastructure technologies in Windows 2000 Server or Windows Server 2003 to upgrade their skills to Windows Server 2008. Prerequisites: Before attending this course, students must have one or more of the following: • On-the-job experience in planning, implementing, managing, or supporting Microsoft Windows Server 2000 or 2003, including Active Directory and Network Infrastructure. • Working knowledge of networking, for example, TCP/IP and Domain Name System (DNS). • Designed a Microsoft Windows Server 2003 Active Directory and Network Infrastructure. • Designed Security for a Microsoft Windows Server 2003 Network. • Installed, Configured, and Administered Microsoft Windows 2000, Windows XP Professional, or Microsoft Vista.
6418
Deploying Windows Server 2008
3 days 1125 €
This course will provide you with the knowledge and skills to install and deploy Windows Server 2008 R2. This course also will teach you how to automate server deployment, as well as provide guidelines, best practices, and considerations that will help you to migrate existing services to Windows Server 2008 R2.
Prerequisites: Before attending this course, students must have: • Able to perform server and desktop installation, upgrades, and configuration • A conceptual understanding of automated deployment • A basic understanding of the processes in Microsoft Operations Connector Framework, Microsoft Solutions Framework, and ITIL 3.0 • Basic skills with Windows PowerShell 2.0 • Windows command line • Understanding of, and experience with, monitoring and management tools • Networking knowledge • Knowledge of Active Directory Domain Services (AD DS) • Knowledge of security • Understanding of, and experience with, performance monitoring • Troubleshooting skills • Familiarity and experience with Windows PowerShell 2.0, Windows Command line, scripting of imaging and virtualization technologies, and general batch scripting.
CONNECTING BUSINESS & TECHNOLOGY
6419 5 days 1750 €
Configuring, Managing and Maintaining Windows Server 2008-based Servers
This five-day instructor-led course provides students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2008 and R2 environment. This course covers the core skills required by anyone working with Windows Server 2008 Servers. Prerequisites: Before attending this course, in addition to their professional experience, students must have: • At least one year experience operating Windows Servers in the area of account management, server maintenance, server monitoring, or server security. • Certification related to the Microsoft Technology Associate (MTA) Networking Fundamentals, Security Fundamentals, and Windows Server Administration Fundamentals designations, or equivalent knowledge as outlined in course 6420B: Fundamentals of Windows Server 2008. • A+, Server+, hardware portion of Network+, or equivalent knowledge. • Working knowledge of networking technologies. • Intermediate understanding of network operating systems. • Basic knowledge of Active Directory. • An understanding of security concepts and methodologies (for example, corporate policies). • Basic knowledge of TCP/IP. • Basic knowledge of scripting tools such as PowerShell and WMI.»
6420
Fundamentals of Windows Server 2008
5 days 1750 €
The purpose of this 5-day course is to teach students the basic fundamentals of networking, security, and server administration with Windows Server 2008 and Windows Server 2008 R2. It is intended to provide the foundational level knowledge needed to prepare students to begin building a career in Microsoft technologies. Prerequisites: In addition to their professional experience, students who attend this training should have the following technical knowledge: • A good fundamental knowledge of general computing equivalent with the CompTIA A+ Certification • An ability to understand basic security, networking and administration concepts • Some previous knowledge and experience with desktop operating systems, although this is not mandatory Note: No programming skills are required, although some experience and knowledge of scripting technologies would be advantageous.
6421 5 days 1750 €
Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure
This five-day instructor-led course provides students with the knowledge and skills to configure and troubleshoot Windows Server 2008 and Windows Server 2008 R2 Sp1 Network Infrastructures. It will cover networking technologies most commonly used with Windows Server 2008 and Windows Server 2008 R2 Sp1 such as DNS, DHCP, IPv4 and IPv6 network addressing, Network Policy server and Network Access Protection and configuring secure network access. It also covers fault tolerant storage technologies, Network Storage and routing and remote access, monitoring and compliance updates as well as other relevant technologies Prerequisites: Before attending this course, students must have: • You must have an intermediate understanding of Windows Server operating systems such as Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Sp1 and Windows client operating systems such as Windows Vista or Windows 7. Client operating system knowledge equivalent to the below certifications would be of benefit. Exam 70-680: TS: Windows 7, Configuration or Exam 70-620: TS: Windows Vista, Configuring • You should understand how TCP/IP functions and have a basic understanding of addressing, name resolution (Domain Name System [DNS]/Windows Internet Name Service [WINS]), connection methods (wired, wireless, virtual private network [VPN]). • You should have an awareness of security best practices such as understanding file system permissions, authentication methods, workstation, and server hardening methods, and so forth. The minimum level of knowledge required in the above three bullet points, excluding the client experience, can be covered by having knowledge equivalent to the MOC course 6420B: Fundamentals of Windows Server 2008 • Basic knowledge of Active Directory would also be of benefit.
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MICROSOFT
6416
Course Outlines
MICROSOFT WINDOWS SERVER 2008 6423
Implementing and Managing Windows Server 2008 Clustering
3 days 1125 €
Elements of this syllabus are subject to change. This three-day instructor-led course introduces Windows Server 2008 clustering and provides students with the knowledge and skills to implement, maintain, and troubleshoot clusters. Prerequisites: Before attending this course, students must have: • Experience with network load balancing • Basic knowledge of clustering theory • Experience in an enterprise environment managing applications and network topologies • Basic troubleshooting skills
MICROSOFT
6425 5 days 1750 €
3 days 1125 €
Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory
This three-day instructor-led course provides in-depth training on configuring and troubleshooting Active Directory Identity and Access (IDA) solutions with Windows Server 2008 and Windows Server 2008 R2.
Prerequisites: Before attending this course, students must have: • Technical skills in Active Directory Domain Services (AD DS). This includes technical skills equivalent to 6425C: Configuring Windows Server 2008 Active Directory Domain Services. • Technical skills in Windows Server 2008 equivalent to 6419B: Configuring, Managing and Maintaining Windows Server 2008 Servers.
6427 3 days
• Minimum of one year of experience administering and supporting TS • Minimum of one year of experience administering and supporting Windows Server 2003 or Windows Server 2003 R2 • Minimum of one year of administering certificate services • Network + certification
Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
This five-day instructor-led course provides in-depth training on implementing, configuring, managing and troubleshooting Active Directory Domain Services (AD DS) in Windows Server 2008 and Windows Server 2008 R2 environments. It covers core AD DS concepts and functionality as well as implementing Group Policies, performing backup and restore and monitoring and troubleshooting Active Directory related issues. After completing this course students will be able to configure AD DS in their Windows Server 2008 and Windows server 2008 R2 environments. Prerequisites: Before attending this course, students must have: • Basic understanding of networking • Intermediate understanding of network operating systems • An awareness of security best practices • Basic knowledge of server hardware • Some experience creating objects in Active Directory • Basic concepts of backup and recovery in a Windows Server environment • A good knowledge of Windows Client operating systems such as Windows Vista or Windows 7
6426
This is the second course in the Windows Application Platform Services Technology Specialists Who Use Windows Server 2008 curriculum and will introduce the students to the Windows 2008 Terminal Services. Prerequisites: Before attending this course, students must have technical knowledge equivalent to the following course: • Course 6420 Foundational Series: Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform Or • Windows Server 2003 Terminal Server experience in an enterprise environment
6429 2 days
Configuring and Managing Windows Media Services for Windows Server 2008
Price on request
Elements of this syllabus are subject to change. This two-day instructor-led course provides students with the knowledge and skills to configure and manage Windows Media Services. Prerequisites: Before attending this course, students must have: Internet Information Services (IIS) 6.0 experience: • 1 Year of experience administering and supporting IIS • 1 Year of experience administering and supporting Microsoft Windows Server 2003 Network + certification
6431 2 days 800 €
Managing and Maintaining Windows Server 2008 Network Infrastructure Servers
This two-day instructor-led course provides students with the knowledge and skills to manage and maintain Windows Server 2008 network infrastructure servers. The course focuses on creating a plan for managing the server lifecycle, developing and evaluating baselines for monitoring and managing server roles, and analyzing the implementation and configuration of several different server roles for Windows Server 2008. The course will also focus on analyzing and maintaining network server security.
Prerequisites: Students should have several years of experience deploying and maintaining Microsoft Window Server 2003 networks. A good understanding of core networking services including DHCP, DNS, and Terminal Services is also required. In addition to their professional experience, students who attend this training should have technical knowledge equivalent to the following courses: • 6420 Fundamentals of Windows Server 2008 Network Infrastructure and Application Platform • 6421 Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure • 6430 Planning and Administering Windows Server 2008 Servers
Configuring and Troubleshooting Internet Information Services in Windows Server 2008
Price on request
In this 3-day instructor-led course, the students will learn to install, configure, maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008.
Prerequisites: Before attending this course, students must have: • Course 6420 Foundational Series: Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform. Or • A minimum of 1 year of experience administering and supporting a Web Server role using Windows Server 2003. • Network + certification.
6428 2 days Price on request
Configuring and Troubleshooting Windows Server 2008 Terminal Services
Elements of this syllabus are subject to change. This two-day instructor-led course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course focuses on configuring of TS core functionality, licensing, Gateway, and Web Access.
6432 2 days 800 €
Managing and Maintaining Windows Server 2008 Active Directory Servers
This two-day instructor-led course provides students with the knowledge and skills to manage and maintain Windows Server 2008 Active Directory servers. The course focuses on the Active Directory server lifecycle by creating baselines, monitoring the system health, and maintaining security for the Active Directory servers. The course also focuses on managing Active Directory Domain Services (AD DS) and Active Directory service roles.
Prerequisites: In addition to their professional experience, students who attend this training should have technical knowledge equivalent to the following courses: • 6424A: Fundamentals of Windows Server 2008 Active Directory • 6425A: Configuring Windows Server 2008 Active Directory Domain Services • 6426A: Configuring Identity and Access Solutions with Windows Server 2008 Active Directory • 6430A: Planning and Administering Windows Server 2008 Servers
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
MICROSOFT
6433
Planning and Implementing Windows Server 2008
This five day course is intended for IT Professionals who are interested in the knowledge and skills necessary to plan and implement a Windows Server 2008 and Windows Server 2008 R2 environment. It incorporates both the planning of the server infrastructure and key aspects of the implementation, management and maintenance of Active Directory and Network Infrastructure. It is the primary training resource for Exam 70-646 preparation (MCITP: Server Administrator certification). It covers the most important job tasks for Server Administrators who are responsible for the planning, operations, and day-to-day maintenance of Windows Server 2008 and Windows Server 2008 R2 servers in the enterprise. The course covers Windows server 2008, Windows Server 2008 R2 and Windows Server 2008 R2 Sp1.
5 days 1750 €
Prerequisites: Before attending this course, students must possess the following skillset and knowledge: • At least one year experience in implementing or contributing to server and client planning • At least one year experience carrying out day to day network Infrastructure and Active Directory management and maintenance tasks • Technology skills equivalent to moc course 6418C: Deploying Windows Server 2008 Also, the following prerequisite certifications would support your preparation for attending this course and the taking of the subsequent related exam (70-646): • MCTS: Windows Server 2008 Active Directory Configuration - Equivalent course(s): 6425C and 6426C • MCTS: Windows Server 2008 Network Infrastructure Configuration • Equivalent course(s): 6421B
10325
Automating Administration with Windows PowerShell 2.0
5 days 1850 €
This course provides students with the knowledge and skills to utilize Windows PowerShell for administering and automating administration of Windows based
servers. Prerequisites: Before attending this course, students must have: • Experience with Windows networking technologies and implementation. • Experience with Windows Server administration, maintenance, and troubleshooting • Experience with Active Directory technologies and implementation, including Group Policy. • Experience with Windows Server 2008 Web application server technologies and implementation.
6435 5 days
Designing Windows Server 2008 Network and Applications Infrastructure
Price on request
This five-day course will provide students with the knowledge and skills to be able to design Network and Application Infrastructure with Windows Server 2008 and Windows Server 2008 R2. The course will allow students to design such infrastructure to meet varying business and technical requirements and will prepare IT Professionals for the role of Enterprise Administrator.
Prerequisites: Before attending this course, students must have: • Experience configuring Windows 7. • Experience configuring Active Directory Domain Services, such as domains, forests, sites, trusts, certificates, user and computer accounts. • Experience configuring Windows Server 2008 Network Infrastructure, such as IP addressing, name resolution, network access, file and print services, and Windows Server Update Services (WSUS). • Experience configuring applications infrastructure such as server deployment, remote desktop services, and web services infrastructure.
6436 5 days
Designing a Windows Server 2008 Active Directory Infrastructure and Services
Price on request
During this five-day course, students will learn how to design an Active Directory infrastructure in the Windows Server 2008 and Windows Server 2008 R2 operating systems. Students will learn how to design Active Directory forests, domain infrastructure, sites and replication, administrative structures, Group Policy, and Public Key Infrastructures. Students will also learn how to design for security, high availability, disaster recovery, and migrations.
Prerequisites: In addition to their professional experience, students who attend this training should already have the following technical knowledge: • System administrator–level working knowledge. • Up to one year of experience implementing server plans. • Knowledge of client operating system equivalent to the following certifications is beneficial: - Exam 70-680: TS: Windows 7, Configuration Or - Exam 70-620: TS: Windows Vista, Configuring
6437
Designing a Windows Server 2008 Applications Infrastructure
3 days
This three-day course will prepare IT professionals for the role of Enterprise Administrator. Students will learn how to design application infrastructure solutions based on Windows Server 2008 to meet varying business and technical requirements.
Price on request
10159 3 days 1125 €
Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2
This three-day instructor-led course teaches the new features of Windows Server 2008 R2 to IT professionals who have specialist skills in working with Windows Server 2008 Technology. The course facilitates accelerated learning of Windows Server 2008 R2 features and the features enabled in Windows Server 2008 R2 for Windows 7.
Prerequisites: Before attending this course, students must have the following prerequisite knowledge: • Core Windows Server 2008 Technology Specialist skills • Familiarity and experience in batch scripting or another scripting language • Experience with Windows deployment technologies and implementation • Experience with Windows networking technologies and implementation • Experience with Active Directory technologies and implementation • Experience with Windows Server 2008 server virtualization technologies and implementation • Experience with Windows Server 2008 Web application server technologies and implementation
CONNECTING BUSINESS & TECHNOLOGY
Prerequisites: Before attending this course, students must have one or more of the following: • Intermediate understanding of networking. For example, how TCP/IP functions, addressing (including DHCP), name resolution (DNS/WINS), and connection methods (wired, wireless, VPN), NET+ or equivalent knowledge • Intermediate understanding of network operating systems. For example, Windows 2000, Windows XP, Windows Vista, Windows Server 2003 etc. • Intermediate understanding of security best practices. For example, file system permissions, authentication methods, Kerberos etc. • Intermediate knowledge of server and network hardware. • Conceptual understanding of Active Directory (AD). For example, AD terminology, AD object types • Hands-on experience with more than one application service such as: • IIS • Terminal Services • Windows Media Services • Virtual Server • Hyper-V • System Center Virtual Machine Manager
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MICROSOFT
NEW
WINDOWS SERVER 2008
Course Outlines
MICROSOFT VIRTUALIZATION 10215
Implementing and Managing Microsoft Server Virtualization
5 days 1850 €
MICROSOFT
This five-day, instructor-led course will provide you with the knowledge and skills to deploy and manage a server virtualization environment using Microsoft technologies. The course provides details on how to deploy and manage Hyper-V and Remote Desktop Services on Windows Server 2008 R2. The course also provides details on how to manage a server virtualization environment by using System Center products such as System Center Virtual Machine Manager (VMM) 2008, SCVMM 2008 R2, System Center Operations Manager 2007 R2, System Center Data Protection Manager 2007 R2, and System Center Configuration Manager 2007 R2. This course does not require previous server virtualization experience, but does require that students have significant experience in managing Windows Server 2008 or Windows Server 2008 R2.
Prerequisites: Before attending this course, students must: • Perform server administrator tasks responsible for building and maintaining a virtualization infrastructure. • Work or consult for a midsize to enterprise-size organization. • Have a basic understanding of server virtualization concepts related to Microsoft or other third-party virtualization technologies. • Support production, development, testing, high availability, business continuity, staging, classroom, or hosting environments based upon Windows Server 2008 technology. • Understand a Windows-based network, including Active Directory directory service. • Understand storage technologies, such as Storage Area Network (SAN) including Internet small computer system interface (iSCSI), Fiber Channel, and Direct Attached Storage (DAS). • Understand Windows Server 2008 failover clustering.
50273
Planning and Designing Microsoft virtualization Solutions
This five-day instructor-led course provides students with the knowledge and skills to design a complex data center and desktop architecture using Microsoft Windows Server 2008 R2 with Hyper-V or Hyper-V Server 2008 R2, Remote Desktop Services (RDS), System Center Suite, Microsoft Enterprise Desktop Virtuali-
5 days
Price on request
zation (MED-V), Application Virtualization 4.6 (APP-V), as well as supporting applications and utilities. The information included in this class will provide students with a solid baseline of technology solutions, architecture considerations, and management requirements that can be integrated to build a successful virtualization infrastructure. Prerequisites: Before attending this course, students must have: • Windows Server 2008 R2 knowledge and experience • Fundamental knowledge of Hyper-V • Fundamental knowledge of Remote Desktop Services (RDS) • Fundamental knowledge of Microsoft Enterprise Desktop Virtualization (MED-V) • Fundamental knowledge of Application Virtualization (APP-V) • Fundamental knowledge of System Center products including System Center Configuration Manager, System Center Operations Manager, System Center Virtual Machine Manager, and System Center Data Protection Manager
10324
Implementing and Managing Microsoft Desktop Virtualization
This five-day, instructor-led course provides you with the knowledge and skills to implement and manage desktop virtualization solutions. This course provides an overview of virtualization and the various Microsoft products that you can use to implement and deploy a virtualization solution. The course explains how to configure and manage a MED-V deployment. Then, it describes the procedures for deploying an App-V solution by implementing App-V servers and clients and by sequencing applications. The course then covers the configuration of Remote Desktop Services and RemoteApp programs. Finally, the course describes the concept of user state virtualization and procedures for configuring the Virtual Desktop Infrastructure (VDI).
5 days 1850 €
Prerequisites: Before attending this course, students must have: • Basic skills with Windows Command line • Monitoring and Management Tools • Networking • AD DS, including Group Policy deployments •Performance Monitoring •Troubleshooting
WINDOWS 7 6292
Installing and Configuring Windows 7 Client
3 days 1125 €
This three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course helps students prepare for the Exam 70-680, TS: Windows 7, Configuring.
Prerequisites: Before attending this course, students must have: • Experience installing PC hardware and devices. • Basic understanding of TCP/IP and networking concepts. • Basic Windows and Active Directory knowledge. • The skills to map network file shares. • Experience working from a command prompt. • Basic knowledge of the fundamentals of applications. For example, how client computer applications communicate with the server. • Basic understanding of security concepts such as authentication and authorization. • An understanding of the fundamental principles of using printers.
6293
By the course’s end, students will have been exposed to the process of establishing and using a troubleshooting methodology, and the EDST job role and responsibilities. Additionally, students will be exposed to various troubleshooting tools and techniques that enable them to address the following Windows 7 issues in an enterprise network environment: • Startup, • Group Policy, • Hardware and device driver, • Performance • Network connectivity, • Remote connectivity • User profile and logon, • Security, • Applications Prerequisites: In addition to their professional experience, students who attend this training should already have the following technical knowledge: • Networking fundamentals, including TCP/IP/User Datagram Protocol (UDP), Domain Name System (DNS) - Microsoft Active Directory principles and management - Microsoft Windows Server 2008 fundamentals - Microsoft Windows Client fundamentals • Fundamentals of using the 2010 Microsoft Office system or the 2007 Microsoft Office system
Troubleshooting and Supporting Windows 7 in the Enterprise
This course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The goal of this training is to enable these individuals to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.
3 days 1125 €
This course helps candidates prepare for Exam 70-685, the final requirement for the Enterprise Desktop Support Technician (EDST) professional credential.
6294 5 days 1750 €
Planning and Managing Windows 7 Desktop Deployments and Environments
This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management . In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
MICROSOFT WINDOWS 7
Prerequisites: Before attending this course, students must have: • A solid understanding of TCP/IP and networking concepts. • A solid Windows and Active Directory background. For example, domain user accounts, domain vs. local user accounts, user profiles, and group membership. • A good understanding of scripts and batch files. • A solid understanding of security concepts such as authentication and authorization. • Performed a clean installation of Windows 7, Upgrade to Windows 7, and migrate user-related data and settings from Windows XP. • Configured disks, partitions, volumes, and device drivers to enable Windows 7 to function as desired. • Experience configuring and troubleshooting permissions and other settings to allow access to resources and applications on Windows 7 Systems. • Experience configuring settings to enable network connectivity. • Experience configuring and troubleshooting a wireless network connection. • Experience configuring and troubleshooting Windows 7 security. • Configure mobile computers and devices.
• Familiarity with the client administration capabilities of Windows Server and familiar with management tools such as the System Center suite of products. • Familiarity with deployment, packaging, and imaging tools. • The ability to work in a team/virtual team • Trained and mentored others
50331
Windows 7, Enterprise Desktop Support Technician
5 days 1750 €
This five-day instructor-ledcourse provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 and 70-682 exams.
Prerequisites: Before attending this course, students must have: • TCP/IP Troubleshooting skills
MICROSOFT
They will also learn how to design, configure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator.
• Experience working in a domain environment • Experience using desktop and command-line troubleshooting tools • Experience installing and troubleshooting desktop application problems • Experience configuring registry and group policy settings
SQL SERVER 2008 2778 3 days 1125 €
Writing Queries Using Microsoft® SQL Server™ 2008 TransactSQL
This 3-day instructor led course provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2008.
Prerequisites: Before attending this course, students must have: • Knowledge of data integrity concepts. • Core Windows Server skills. • Relational database design skills. • Programming skills.
6231
Maintaining a Microsoft® SQL Server™ 2008 R2 Database
5 days 1750 €
This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2008 R2 database. The course focuses on teaching individuals how to use SQL Server 2008 R2 product features and tools related to maintaining a database.
Prerequisites: • Basic knowledge of the Microsoft Windows operating system and its core functionality. • Working knowledge of Transact-SQL. • Working knowledge of relational databases. • Some experience with database design. • Completed Course 2778: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL
6232
Implementing a Microsoft® SQL Server™ 2008 R2 Database
This five-day instructor-led course is intended for Microsoft SQL Server database developers who are responsible for implementing a database on SQL Server 2008 R2. In this course, students learn the skills and best practices on how to use SQL Server 2008 R2 product features and tools related to implementing a database server.
5 days 1750 €
Prerequisites: Before attending this course, students must have: • Working knowledge of Transact-SQL (ability to write Transact-SQL queries) or Course 2778A: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL • Working knowledge of relational databases (database design skills).
6234 3 days 1225 €
Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services Elements of this syllabus are subject to change.
This three-day instructor-led course teaches students how to implement an Analysis Services solution in an organization. The course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution. Prerequisites: Before attending this course, students must have: • Conceptual understanding of OLAP solutions. • Experience navigating the Microsoft Windows Server environment. • Experience with Windows services (starting and stopping). • Experience creating service accounts and permissions. • Experience with Microsoft SQL Server, including: • SQL Server Agent. • SQL Server query language (SELECT, UPDATE, INSERT, and DELETE). • SQL Server System tables. • SQL Server accounts (users and permissions).
6235 3 days 1225 €
Implementing and Maintaining Microsoft SQL Server 2008 Integration Services Elements of this syllabus are subject to change.
This three-day instructor-led course teaches students how to implement an Integration Services solution in an organization. The course discusses how to develop, deploy, and manage Integration Services packages. Prerequisites: Before attending this course, students must have: • Exposure to enterprise data import and export scenarios. • Experience navigating the Microsoft Windows Server environment. • Experience with Microsoft SQL Server, including: • SQL Server Agent. • SQL Server query language (SELECT, UPDATE, INSERT, and DELETE). • SQL Server System tables. • SQL Server accounts (users and permissions).
• Core Windows Server skills. • Basic programming language.
CONNECTING BUSINESS & TECHNOLOGY
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Course Outlines
MICROSOFT SQL SERVER 2008 6236 3 days 1225 €
Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services Elements of this syllabus are subject to change.
MICROSOFT
This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. Prerequisites: Before attending this course, students must have: • Exposure to creating reports in Microsoft Access or other third-party reporting products, such as Crystal Reports. • Conceptual understanding of the push and pull distribution/subscription paradigm. • Experience navigating the Microsoft Windows Server environment. • Experience with Windows services (starting and stopping) • Experience creating service accounts and permissions • Experience with Microsoft SQL Server, including: • SQL Server Agent. • SQL Server query language (SELECT, UPDATE, INSERT, and DELETE). • SQL Server System tables. • SQL Server accounts (users and permissions).
6158
Updating Your SQL Server 2005 Skills to SQL Server 2008
3 days
This three-day instructor-led course provides students with the knowledge and skills to upgrade their SQL Server 2005 skills to SQL Server 2008
Price on request
Prerequisites: Before attending this course, students must have experience developing or administering SQL Server 2005 databases.
10337 3 days
Updating Your Microsoft SQL Server 2008 BI Skills to SQL Server 2008 R2
Price on request
This 3 day ILT course focuses on the new features SQL Server 2008 R2 for BI specialists.
Prerequisites: Before attending this course, students must have: • Three to four years of experience using SQL Server 2008 BI components • Knowledge of relational and multi-dimensional database schemas • Experience creating and deploying SQL Server Reporting Services (SSRS) reports • Experience debugging, monitoring, and troubleshooting BI solutions • Experience working with the Microsoft .NET Framework • Experience in using the following tools: • Microsoft SQL Server 2008 BI Development Studio • Microsoft SQL Server 2008 Management Studio • Report Builder and Report Manager • Possible experience in using Microsoft Visual Studio
SHAREPOINT 2010 10174
Configuring and Administering Microsoft SharePoint 2010
The course teaches students how to install, configure and administer SharePoint, and also manage and monitor sites and users by using SharePoint 2010. Prerequisites: In addition to their professional experience, students who attend this training should have experience: • Administering Active Directory: creating and managing user and group accounts, delegation of administration, configuring Group Policy • Administering network infrastructure: DNS, TCP/IP connectivity • General conceptual awareness of Microsoft .NET Framework as it relates to SharePoint 2010 • Administering SQL Server 2005 or 2008: creating logons, assigning roles, using SQL Management Studio • One year experience using Windows PowerShell cmdlets • General security and authentication practices»
5 days 1750 €
10231
This 5 day ILT course teaches IT Professionals to design and deploy Microsoft SharePoint 2010. Prerequisites: Before attending this course, students must have: • At least 2 years experience administering, deploying, managing, monitoring, upgrading, migrating, and designing SharePoint servers • At least one year’s experience of mapping business requirements to logical and physical technical design • Working knowledge of network design, including network security • Completed course 10174A: TS ITPro: Configuring and Managing Microsoft SharePoint 2010, or have equivalent knowledge and experience
10232 5 days 1750 €
10175
Microsoft SharePoint 2010, Application Development
5 days 1750 €
This course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010 platform.
Prerequisites: Before attending this course, students must have: • An understanding of the problem-solving techniques that apply to software development • Approximately 12 months experience with ASP.NET 3.5 with Visual Studio 2008 (or later) • Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010 and VS2010 (includes beta releases) creating code that interacts with the SharePoint Server-side APIs • Experience performing end user tasks with SharePoint 2007 or SharePoint 2010 and an understanding of the purpose and use of the following: - Lists - Documents and Libraries - Personalizing an SP page/site - Using MySites - Using SharePoint Designer
Designing a Microsoft SharePoint 2010 Infrastructure
5 days 1750 €
Designing and Developing Microsoft SharePoint Server 2010 Applications
This five-day instructor-led course is intended for Microsoft SharePoint Development professionals who are responsible for leading projects, designing solutions, and identifying problems. In this course, students learn the skills and best practices that are required to help organizations design and develop effective SharePoint applications. Prerequisites: This course requires students to meet the following prerequisites: • Understanding of the problem-solving techniques that apply to the Software Development Life Cycle (SDLC), including the versioning of software and the management of configuration and content in a software system • Basic knowledge of Web application architecture • Experience in developing in a team environment • Working knowledge of ASP.NET and Visual Studio • Experience in SharePoint infrastructure including servers and services • Experience in SharePoint development including the APIs and XML schemas necessary to create web parts, perform data access, and provision fields, lists, content types, etc.
50352
Sharepoint 2010 Overview for End Users
3 days
This 3-day instructor-led course explores all the new end user features exposed in SharePoint 2010. Prerequisites: Before attending this course, students must have: • Understanding of SharePoint 2007 basics.
Price on request
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
MICROSOFT SHAREPOINT 2010 50354
SharePoint 2010 SharePoint Designer
GSP10-1 What is SharePoint 2010? Advantages and Functionalities
2 days
This 2-day instructor-led course explores how to navigate and use the new Price on request Ribbon interface, learn what new things you can do from Designer, what changes have been made to the actions and conditions of workflows, how to build external content types, and how to modify Out Of the Box Workflows.
1 days 475 €
(Workshop)
10534
Planning and Designing a Microsoft Lync Server 2010 Solution
In this workshop, attendees will learn about SharePoint 2010 added value and functionalities. SharePoint 2010 will be illustrated with many interactive demonstrations and discussions. Topics: What kind of business challenges does Enterprise Content Management address?; Is SharePoint 2010 just an ECM platform?; What is SharePoint 2010?; Overview of SharePoint 2010: functional point of view; Overview of SharePoint 2010: architectural point of view; Overview of 6 SharePoint 2010 areas: Site, Communities, ECM, Search, Insights, Composites; Description and demonstration of the 6 SharePoint areas. Prerequisites: None
Prerequisites: Before attending this course, students must have: • Understanding of SharePoint site elements (Lists, Libraries, Content Types, etc)
Deploying, Configuring, and Administering Microsoft Lync Server 2010
This five-day instructor-led course teaches how to plan and design a Microsoft Lync Server 2010 solution to IT professionals. The course emphasizes Voice features in Lync 2010 from a deployment perspective. In this course, students learn how to plan and design a Lync Server 2010 system. The labs in this course utilize the Lync Server 2010 Planning Workbook and Planning Tool. This course helps the student prepare for Exam 70-665.
5 days
Price on request
This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.
Prerequisites: The students should have experience in core Lync Server 2010 technology with specialist skills in: • Features and architecture • Dial plans • External User Access and Federation • Security • High Availability • Load Balancing • Resiliency • Capacity • Bandwidth management • Central and Branch Office Sites • Enterprise Voice - Call Management - Audio/Web/Dial-in Conferencing - Topology options including services, server roles, colocation and geographical placement
Prerequisites: In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts: • The difference between TDM and VoIP • Gateways and PBX • Session Initiation Protocol (SIP) • Codecs • Dialing plans Students should also understand the following general concepts: • Networking fundamentals, including TCP/IP/UDP, DNS • Active Directory principles and management • Windows Server 2008 fundamentals • Public Key Infrastructure (PKI) • Exchange Messaging concepts • PowerShell basics • SQL Server concepts and operation
Apart from this, students should have knowledge on Windows Server Active Directory deployment and should have attended the TS level Course 10533A: Configuring and Managing Microsoft Lync Server 2010 or possess equivalent experience or skills.
EXCHANGE SERVER 2010 10135 5 days 1750 €
• Experience managing backup and restore on Windows Servers. • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator. • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup. • Fundamental knowledge of certificates and Public Key Infrastructure (PKI). • Basic experience with Windows Mobile.
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment. This course does not require previous Exchange Server experience, but does require that students have significant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS). This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment.
Prerequisites: In addition to their professional experience, students who attend this training should have the following prerequisite knowledge: • Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies. • Experience with the Windows Server 2003 and Microsoft Windows Server 2008 operating systems. • Experience with Active Directory directory services in Windows Server 2003 or AD DS Windows Server 2008. CONNECTING BUSINESS & TECHNOLOGY
10165 5 days 1750 €
Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1
There are two main reasons for the course. Firstly, this course supports the large numbers of customers still running Exchange 2003 or Exchange 2007 in upgrading their skills and environments to Exchange 2010 Service Pack 1 (SP1) and to help drive that adoption. Secondly, this course fills in a skills gap that currently exists in the portfolio and, while the content is not driven by the exam ODs, provide further support for the exams.
38 39
MICROSOFT
5 days 1850 €
NEW
10533
NEW
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LYNC SERVER 2010
Course Outlines
MICROSOFT EXCHANGE SERVER 2010 1. Upgrading skills to Exchange Server 2010 support within the Exchange Portfolio: The primary reason for the course development is to provide a single course to allow IT professionals who are currently experienced in and are running Exchange 2003 or Exchange 2007 environments, a fast-track method to upgrade their skills and to enable them to upgrade to Exchange 2010 SP1 and help drive that technology adoption, without having to take the other two Exchange 2010 courses and 10 days of training. 2.To fill a skills gap and provide further support for Exchange Server 2010 exams: The course will provide an accelerated skills-upgrade path and also provide additional support for the two Exchange Server 2010 exams, both of which are listed below. This course is not a direct mapping to the below exams; however, it is intended as an additional support for elements within these exams.
MICROSOFT
• Exam 70-662 : TS : Exchange Server 2010, Configuring
10133 10134
What’s New in Microsoft Exchange Server 2010
Exchange Server 2010 provides several new features, many of which enhance the user experience with the messaging system. This session introduces some Price on request of the design principles that Microsoft used when designing the new Exchange Server 2010 features. This session also introduces the new Exchange Server 2010 client access and compliance features. This hands-on lab will cover several of the new Exchange Server 2010 features. This labs teaches students how to configure and evaluate the new Exchange Server 2010 client access and compliance features, and also steps them through the configuration and testing of new message transport and high availability features. This lab also provides a high-level look at new administrative tools and features in Exchange Server 2010. 1 day
The hands-on labs are designed and will be performed using Hyper-V running on Windows Server 2008.
• Exam 70-663 : PRO : Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
Prerequisites: Before attending this clinic, students must have a working knowledge of:
Prerequisites: Before attending this course, students must have:
• Windows Server 2003 or Windows Server 2008, including directory services.
• A MCSE in the Windows Server 2003 operating system or TS qualification in Exchange Server 2007 with Exam 70-236 : TS : Exchange Server 2007, Configuring.
• The Windows XP or Windows Vista operating systems, and Microsoft Office Outlook.
• Windows Server 2008 Technology Specialist Skills.
• Asynchronous networking technologies including TCP/IP, messaging transports, and remote access.
• At least two years administering Exchange Server 2003 or Exchange Server 2007.
• Windows-based mobile devices.
• Windows clustering and load balancing. 10233 5 days
Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
Price on request
This five-day, instructor-led course provides you with the knowledge and skills to design and deploy messaging solutions with Microsoft Exchange Server 2010. This course describes how to gather requirements for a messaging solution and then design the integration of Exchange Server 2010 with the current infrastructure. The course then covers how to plan and deploy the various server roles in Exchange Server 2010. You will explore the various options for implementing messaging security, policies, and compliance. The course also examines the high availability and disaster recovery options and how to develop a troubleshooting plan. Finally, the course describes how to plan the upgrade from earlier versions of Exchange Server to Exchange Server 2010 and the integration of Exchange Server 2010 with other messaging systems.
Prerequisites: Before attending this course, students must have: • At least two years of experience working with Microsoft Exchange Server. • At least six months of experience working with Exchange Server 2010 or Exchange Server 2007. • At least two years of experience administering Windows Server, including Windows Server 2008. • At least two years of experience working with Active Directory Domain Services (AD DS). • At least two years of experience working with name resolution, including Domain Name Service (DNS). • Experience working with certificates, including Public Key Infrastructure (PKI) certificates. • Experience working with Microsoft Windows PowerShell.
• Basic virtualization concepts, including basic awareness of Hyper-V technology. • General concepts and procedures for IT operations, including service level management, high availability and disaster recovery, and change management. • Understanding of IT security basics, including network authentication; access control; encryption; edge security; malicious software, and anti-virus and antispam concepts; and basic messaging security concepts. However, students do not have to be experts in security or messaging security, privacy, or compliance, and do not have to have more than a cursory awareness of Microsoft Forefront Security for Exchange Server. • Familiarity with basic Exchange Management Shell and Windows PowerShell capabilities, but students do not have to be familiar with Windows PowerShell 2.0 that the Exchange Server 2010 Management Shell uses. • Familiarity with Exchange Server 2003 or Exchange Server 2007. • Students do not have to be familiar with Unified Communications technologies and solutions, and do not have to be familiar with synchronous communications technologies, Voice over Internet Protocol (VoIP), or voice and data integration technologies. • Familiarity with basic concepts of cloud computing and hosted services, but students do not have to be familiar with hosted Exchange services. Before attending this course, students must have a working knowledge of: • Windows Server 2003 or 2008 including Active Directory Domain Services (AD DS). • Windows XP or Windows Vista, and Microsoft Office Outlook. • Windows-based mobile devices. • Asynchronous networking technologies, including TCP/IP, messaging transports, and remote access. • Windows Server failover clustering and load balancing. • Basic virtualization concepts, such as a basic awareness of Hyper-V technology.
10508 3 days 1125 €
Planning, Deploying and Managing Microsoft Exchange Server 2010 Unified Messaging
This course provides information on planning and managing Microsoft Exchange Server 2010 Unified Messaging (UM) deployments. The course addresses such topics as new features, upgrading from Microsoft Exchange Server 2007 UM to Exchange Server 2010 UM, Microsoft Office Communications Server 2007 integration, and tools and processes to support Unified Messaging planning, installation/ setup, and implementation.
Prerequisites: To benefit from this course, students must have: • A thorough understanding of Exchange Server 2007 Unified Messaging features and functionality. • An understanding of how to install and setup the Exchange Server 2010 Unified Messaging role. • General familiarity with Office Communications Server 2007 R2.
• General concepts and procedures for IT operations, including service level management, high availability and disaster recovery, and change management. • The basics of IT security, including network authentication; access control; encryption; edge security; malicious software, and anti-virus and antispam concepts; and basic messaging security concepts. • Understanding of IT security basics, including network authentication; access control; encryption; edge security; malicious software, and anti-virus and antispam concepts; and basic messaging security concepts. However, students do not have to be experts in security or messaging security, privacy, or compliance, and do not have to have more than a cursory awareness of Microsoft Forefront Security for Exchange Server. • Security, privacy, and compliance issues, with some understanding of Microsoft Forefront Security for Exchange Server. • Basic Exchange Management Shell and Windows PowerShell capabilities. • Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
MICROSOFT MICROSOFT® SYSTEM CENTER SUITE
5 days 1850 €
Planning, Deploying and Managing Microsoft® System Center Configuration Manager 2007
50216 3 days 1225 €
This five-day, instructor-led course will provide you with the knowledge and skills to plan, deploy, and manage Microsoft System Center Configuration Manager 2007. This course requires that students have a base-level understanding of Systems Management Server 2003 or Configuration Manager 2007. It also requires that students have a system administrator-level working knowledge of deployment, configuration, and troubleshooting for Windows-based personal computers, as well as a working knowledge of TCP/IP networking, Microsoft SQL Server, Active Directory Domain Services (AD DS) or Active Directory directory service, and basic Public Key Infrastructure concepts. This course focuses on planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. It also focuses on remote tools and managing mobile devices. Prerequisites: Before attending this course, students must have:
SSCMOSD 5 days
The goal of this course is to have a deep dive into SCCM 2007’S operating system deployment feature, covering what students should know about OS deployment using the native SCCM 2007 feature. This course will prepare attendees to plan, design and implement a variety of operating system deployment scenarios using the Operating System Distribution features of System Center Configuration Manager (SCCM) 2007 R3. Course lectures will focus on guiding participants through the deployment scenarios available using SCCM and OSD, and understand the steps involved with building a deployment infrastructure around these technologies, using custom task sequences, zero touch deployment and additional functionality extensions for OSD in Microsoft deployments. This is not an introductory course to SCCM or OSD. Students must be familiar with SCCM to attend this class and should have a good working knowledge of Active Directory and a basic understanding of OS Deployments and challenges. It is recommended that students have SCCM knowledge or have attended the MOC 6451 course prior to attending this class.
5 days 1850 €
Installing and Configuring System Center Operations Manager 2007 R2
This five-day instructor-led course provides students with the knowledge and skills to manage a Systems Center Operations Manager 2007 R2 management group. This course is intended to develop the necessary skills to install and manage Operations Manager 2007 R2 management servers and supporting roles.
Prerequisites: Before attending this course, students must have: A+ certification or equivalent knowledge; Network+ certification or equivalent knowledge; Completed Course 2273, or have equivalent knowledge; Completed Course 2277, or have equivalent knowledge; Completed Course 2278, or have equivalent knowledge; Completed Course 2279, or have equivalent knowledge; Familiarity with Windows Server 2008; Familiarity with Microsoft SQL Server 2005; Familiarity with SQL Reporting Services.
CONNECTING BUSINESS & TECHNOLOGY
SCOMMPDR
System Center Operations Manager 2007 - Management Pack Development and Reporting
4 days
This class is designed to provide attendees with the knowledge they require to create a custom Management Pack. The hands-on labs in this class will walk the attendees through the process of creating a custom Management Pack from the design and planning stages through to the creation of reports. This class will use a ‘popular’ application and step through the MP development process as an exercise that results in a production quality MP that can be used in a production environment. This course is designed for the Operations Manager Administrator or Application Subject Matter Expert within an organization that is tasked with the creation of Management Packs to monitor applications used within their organization.
Price on request
SSCM 2007 R3 Windows Operating System Deployment (OSD)
Price on request
50028
Prerequisites: Before attending this course, students must have: A+ certification or equivalent knowledge; Network+ certification or equivalent knowledge; Visual Basic Script knowledge; Windows Server experience; Completed Course 2274, or have equivalent knowledge; Completed Course 2275, or have equivalent knowledge; Completed Course 2277, or have equivalent knowledge; Completed Course 2278, or have equivalent knowledge; Completed Course 2279, or have equivalent knowledge; Completed Course 50028B, Managing System Centre Operations 2007, or equivalent knowledge.
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• A system administrator–level working knowledge of: - Deployment, configuration, and troubleshooting for Windows-based personal computers - TCP/IP networking - SQL Server - Active Directory - Basic Public Key Infrastructure concepts
This three-day instructor-led course provides students with the knowledge and skills to configure and administer a complex environment with Microsoft System Center Operations Manager 2007 R2. Coverage includes Architecture and Troubleshooting, Management Packs, Reporting, and Connectors.
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• A base-level understanding of Systems Management Server 2003 or Configurations Manager 2007.
Microsoft System Center Operations Manager 2007: Advanced Configuration and Administration
SCOM-OC System Center Operations Manager 2007 - Operators Class 1 day This course has been designed for Administrators, support staff, help desk Price on request staff, and line of business application owners that will be given access to the Operations console as an Operator or Advanced Operator. The Operator course will show the attendee how to work within the Operations console, create new views and customize the console to get the most value out of the application based on their area of responsibility. Prerequisites: This course has no formal prerequisites but assumes that the attendee will have a background in the administration of Windows or Windows based applications. No knowledge of Operations Manager is required.
50217 4 days 1550 €
Planning, Deploying and Managing Microsoft System Center Service Manager 2010
This three-day instructor-led course provides students with the knowledge and skills to configure and administer a complex environment with Microsoft System Center Operations Manager 2007 R2. Coverage includes Architecture and Troubleshooting, Management Packs, Reporting, and Connectors.
Prerequisites: Before attending this course, students must have: • Attended course 6451A: Planning, Deploying and Managing System Center Configuration Manager 2007. • Attended course 50028c Installing Configuring Operations Manager 2007 R2. • Experience with ITIL and MOF processes. • Experience with Active Directory configuration. • Experience with deployment, configuration, and troubleshooting Windows-based computers. • Working knowledge of IIS Server. • Working knowledge of TCP/IP networking. • Working knowledge of SQL Server. • Working knowledge of basic public key infrastructure (PKI) concepts.
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MICROSOFT
6451
Course Outlines
MICROSOFT
SCSM-OC System Center Service Manager 2010 SP1 Operators Class 2 days This two-day course is a mix of in-depth instructor led training and hands-on Price on request labs where you will learn about the features and components included in System Center Service Manager 2010 SP1, from a daily operator’s perspective.
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MICROSOFT® SYSTEM CENTER SUITE 5 days
Administration
Price on request
This five day course is a mix of in-depth instructor led training and handson labs that focuses on the core features and tasks in System Center Essentials 2007 to provide Essentials 2010 administrators, Microsoft partners and consultants the information they require to successfully install, configure and manage Essentials 2010. Included throughout are tips, tricks and best practices based on the extensive experience of the course authors and instructors.
Attendees learn the details of how Incident, Problem, and Change Management are implemented, including the different configurations and customizations that are available in the tool. They will also learn how to take advantage of the knowledge base, lists, queues, and templates, as well as how the data warehouse and reporting work.
Prerequisites: Before attending this course, students should have:
Next, we will cover the Self Service Portal. Attendees will learn what the portal is, how it works, how to install it, and how to configure and customize it.
Experience with Windows 2008 Server administration
Prerequisites: Before attending this course, students should have:
Familiarity with Hyper-V Server Virtualization Concepts
MCSA certification, or equivalent knowledge
MCTS certification, or equivalent knowledge
50373 2 days 900 €
Configuring and Managing Microsoft System Center Essentials 2010
This two-day instructor-led course provides students with the knowledge and skills to install, configure, administer and troubleshoot a System Center Essentials 2010 infrastructure. The course focuses on configuration and administration in the Essentials 2010 console. The optional third day includes additional in depth information on Essentials 2010 architecture and troubleshooting, as well as management pack authoring.
Prerequisites: Before attending this course, students must have: • Completion of Course 6430A, Managing and Maintaining Windows Server 2008 Servers, or have equivalent knowledge of administrative tasks.
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MICROSOFT
SCE-ACA System Center Essentials 2010 - Advanced Configuration &
50507 3 days 1225 €
Designing IT Process Automation with Opalis Integration Server
This 300-level, three-day, instructor-led course gives students the knowledge on how to implement IT process automation using Opalis Integration Server (OIS). After completing this course, students will be able to: Describe the logical architecture of an OIS infrastructure; Articulate the functions of the components and services in an OIS infrastructure; Configure error handling in OIS policies; Troubleshoot issues with OIS components and OIS policy execution; Explain Microsoft best practices for Policy Lifecycle Management; Design end-to-end process automation incorporating System Center products This course is intended for Enterprise System Engineers, Administrators, and System Integrators who need to implement a Dynamic Datacenter using Opalis Integration Server.
FOREFRONT 50357
Implementing Forefront Threat Management Gateway 2010
This two-day instructor-led course provides students with the knowledge and skills to envision, design, and deploy web access, remote access and mail protection solutions using Microsoft Forefront Threat Management Gateway 2010 (TMG), enabling them to identify the requirements and make the appropriate design decisions that will come up during the deployment process, and providing hands-on experience with the products.
2 days 900 €
Prerequisites: Before attending this course, students must have: • A good understanding of Active Directory and Group Policies. • A good understanding of Windows TCP/IP networking.
50360 1 day
Implementing Forefront Protection 2010 for Exchange and SharePoint
Price on request
This one-day instructor-led course provides students with the knowledge and skills to envision, design, and deploy security solutions based on the Microsoft Forefront suite that protect organizations using Microsoft Exchange Server and Microsoft SharePoint Server, enabling them to identify the requirements and make the appropriate design decisions that will come up during the deployment process, and providing hands-on experience with the products. Prerequisites: Before attending this course, students must have: • A good understanding of Active Directory and Group Policies. • Basic knowledge of Microsoft Exchange Server 2007 and Microsoft Office SharePoint Server 2007.
presentation, discussion, demonstration, and many hands-on exercises. It is intended for students who have no previous Forefront Identity Manager 2010 or Microsoft Identity Lifecycle Manager 2007 (ILM) experience. Prerequisites: Before attending this course, students must have: • A sound understanding of the purpose and some experience of the workings of Active Directory. • A sound understanding of the purpose and some experience of the workings of Microsoft Exchange Server. • A sound understanding of the purpose and some experience of the workings of Microsoft SQL Server.
50402
Implementing Forefront Unified Access Gateway 2010
3 days
This three-day instructor-led course prepares you to design and deploy remote access solutions using Microsoft Forefront Unified Access Gateway 2010 (UAG). Forefront UAG provides organizations with unparalleled flexibility in providing access to network resources (such as Web sites and internal applications) with granular access control, custom content protection, and endpoint validation. Forefront UAG also integrates with DirectAccess, a new Windows 7 technology that provides seamless remote access to all corporate resources without connecting to a virtual private network. This course is intended for architects, consultants, network administrators, and technical sales professionals who are responsible for selling, designing, and deploying edge access solutions for enterprises.
Price on request
Prerequisites: Before attending this course, students must have: • Solid understanding of Windows networking. Experience with IPv6 is desirable but not required.
50382 4 days 1550 €
Implementing Forefront Identity Manager 2010
This four-day instructor-led courseintroduces and explains the features and capabilities of Microsoft Forefront Identity Manager 2010 (FIM), and provides an overview of the solution scenarios that FIM addresses. The course format includes
• Working knowledge of Active Directory, LDAP, and RADIUS authentication. • Basic understanding of Microsoft Exchange Server 2007 and Microsoft Office SharePoint Server 2007.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
MICROSOFT .NET FRAMEWORK / VISUAL STUDIO® 2010 10262 5 days 1750 €
Developing Windows Applications with Microsoft Visual Studio 2010
In this course, experienced developers who know the basics of Windows Forms development gain more advanced Windows Client design and development skills. WinForms and WPF programming models, as well as relative strengths and when to use each technology, are covered.
- Implementing basic service calls - Basics of consuming XML Web Services - Basics of consuming WCF Services - Using .NET Configuration Files - Deploying .Net Framework Applications using ClickOnce and the MS Installer
Prerequisites: Before attending this course, students must have:
• A general understanding of the purpose, function, and features of following .NET Framework topics: - Common Language Runtime - .NET Framework class library - Common Type System - Component interoperation - Cross-Language Interoperability - Assemblies in the Common Language Runtime - Application Domains - Runtime hosts supported by the .NET Framework • Experience using Visual Studio 2008 in the following task areas: - Declaring and initializing typed variables using the Camel case naming convention - Using arithmetic, relational, and logical operators in code statements - Using branching statements to control code execution - Using looping statements to iterate through collections or repeat steps until a specified condition is met - Creating classes and methods to establish the basic structure of an application - Using methods and events to implement the programming logic of an application - Identifying syntax and logic errors - Accessing and managing data from a data source • Experience in object oriented design and development as follows: - Creating and accessing classes and class properties - Creating and accessing methods and overloaded methods - Implementing inheritance, base classes, and abstract classes - Declaring, raising, and handling events - Responding to and throwing exceptions - Implementing interfaces and polymorphism - Implementing shared and static members - Implementing generics - Creating components and class libraries • Experience in N-Tier application design and development as follows: - Managing a software development process - Controlling input at the user interface level in Windows Client applications - Debugging, tracing, and profiling .NET applications - Monitoring and logging .NET applications - Implementing basic testing best practices - Performing basic Data Access tasks with LINQ - Basics of LINQ to XML - Basics of LINQ to Entities - Basics of LINQ to SQL - Implementing basic security best practices in .NET Applications - Basics of Code Access Security - Basics of Role-Based Security - Basics of Cryptography Services
CONNECTING BUSINESS & TECHNOLOGY
10263 3 days 1125 €
Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010
This three-day instructor-led course provides participants with the knowledge and skills to develop distributed applications using WCF 4 and Microsoft Visual Studio 2010. Prerequisites: Before attending this course, students must have: • Understanding of the problem-solving techniques that apply to software development. • General understanding of the purpose, function, and features of the .NET Framework. • Experience developing software using Visual Studio 2008 or Visual Studio 2010. • Experience in object-oriented design and development using the C# programming language. • Experience in n-tier application design and development.
10264 5 days 1750 €
Developing Web Applications with Microsoft Visual Studio 2010
In this course, students will learn to develop advanced ASP.NET MVC and Web Forms applications using .NET Framework 4 tools and technologies. The focus will be on coding activities that enhance the performance and scalability of the Web site application. ASP.NET MVC will be introduced and compared with Web Forms so that students know when each should/could be used. This will also prepare the student for exam 70-515. Prerequisites: In addition to their professional Web development experience, students who attend this training should have the following technical knowledge: • An understanding of the problem-solving techniques that apply to software development, including the following principles of software development: - modern software development model - typical phases of a software development lifecycle - concepts of event-driven programming - concepts of object-oriented programming - creating use-case diagrams - designing and building a user interface - developing a structured application • A basic understanding of the following scripting techniques and some hands-on experience writing scripts: - Web scripting techniques - Macro scripting techniques - Windows scripting techniques • A general understanding of the purpose, function, and features of following .NET Framework topics: - Common Language Runtime - .NET Framework class library - Common Type System - Component interoperation - Cross-Language Interoperability - Assemblies in the Common Language Runtime - Application Domains - Runtime hosts supported by the .NET Framework • Experience using Visual Studio 2008 in the following task areas: - Declaring and initializing typed variables using the Camel case naming convention - Using arithmetic, relational, and logical operators in code statements - Using branching statements to control code execution - Using looping statements to iterate through collections or repeat steps until a specified condition is met
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MICROSOFT
• An understanding of the problem-solving techniques that apply to software development, including the following principles of software development: - modern software development models - typical phases of a software development lifecycle - concepts of event-driven programming - concepts of object-oriented programming - creating use-case diagrams - designing and building a user interface - developing a structured application
Course Outlines
MICROSOFT .NET FRAMEWORK / VISUAL STUDIO® 2010
MICROSOFT
- Creating classes and methods to establish the basic structure of an application - Using methods and events to implement the programming logic of an application - Identifying syntax and logic errors - Accessing and managing data from a data source • Experience in object oriented design and development as follows: - Creating and accessing classes and class properties - Creating and accessing methods and overloaded methods - Implementing inheritance, base classes, and abstract classes - Declaring, raising, and handling events - Responding to and throwing exceptions - Implementing interfaces and polymorphism - Implementing shared and static members - Implementing generics - Creating components and class libraries Experience in N-Tier application design and development as follows: - Managing a software development process - Controlling input at the user interface level in Windows Client and Web applications - Debugging, tracing, and profiling .NET applications - Monitoring and logging .NET applications - Implementing basic testing best practices - Performing basic Data Access tasks with LINQ - Implementing basic security best practices in .NET Applications - Implementing basic service calls - Using .NET Configuration Files - Deploying .NET Framework Applications using ClickOnce and the MS Installer
10265 5 days 1750 €
Developing Data Access Solutions with Microsoft Visual Studio 2010
In this course, experienced developers who know the basics of data access (CRUD) in Windows client and Web application environments will learn to optimize their designs and develop better performing data access code by using the ADO.NET Entity Framework, LINQ, WCF Data Services, the Sync Framework, and ADO.NET. Prerequisites:Before attending this course, students must have: • An understanding of the problem-solving techniques that apply to software development, including the following principles of software development: • Modern software development models • Typical phases of a software development lifecycle • Concepts of event-driven programming • Concepts of object-oriented programming • Creating use-case diagrams • Designing and building a user interface • Developing a structured application • A basic understanding of the following scripting techniques and some hands-on experience writing scripts: • Web scripting techniques • Macro scripting techniques • Windows scripting techniques • A general understanding of the purpose, function, and features of following .NET Framework topics: • Common Language Runtime • .NET Framework class library • Common Type System • Component interoperation • Cross-language interoperability • Assemblies in the Common Language Runtime • Application domains • Runtime hosts supported by the .NET Framework • Experience using Visual Studio 2008 in the following task areas: • Declaring and initializing typed variables using the Camel case naming convention
• Using arithmetic, relational, and logical operators in code statements • Using branching statements to control code execution • Using looping statements to iterate through collections or repeat steps until a specified condition is met • Creating classes and methods to establish the basic structure of an application • Using methods and events to implement the programming logic of an application • Identifying syntax and logic errors • Accessing and managing data from a data source • Experience in object oriented design and development as follows: • Creating and accessing classes and class properties • Creating and accessing methods and overloaded methods • Implementing inheritance, base classes, and abstract classes • Declaring, raising, and handling events • Responding to and throwing exceptions • Implementing interfaces and polymorphism • Implementing shared and static members • Implementing generics • Creating components and class libraries • Experience in N-Tier application design and development as follows: • Managing a software development process • Controlling input at the user interface level in Windows client and Web applications • Debugging, tracing, and profiling .NET applications • Monitoring and logging .NET applications • Implementing basic testing best practices • Performing basic data access tasks with LINQ • Basics of LINQ to XML • Basics of LINQ to Entities • Basics of LINQ to SQL • Implementing basic security best practices in .NET Applications • Basics of Code Access Security • Basics of Role-Based Security • Basics of Cryptography Services • Implementing basic service calls • Basics of creating and consuming XML Web Services • Basics of creating and consuming WCF Services • Using .NET Configuration Files • Deploying .NET Framework Applications using ClickOnce and the MS Installer • Data access experience in Windows client application development as follows: • Connect to a data source • Implement data binding • Implement data validation at the UI layer • Data access experience in Web application development as follows: • Connect to a data source • Implement dynamic data • Implement data validation at the UI layer
10266
Programming in C# with Microsoft Visual Studio 2010
The course focuses on C# program structure, language syntax, and implementation detailswith .NET Framework 4.0. This course describes the new enhancements in the C# 4.0 language by using Visual Studio 2010.
5 days 1750 €
In this course, lower-intermediate level programmers gain the knowledge and skills they need to develop C# applications for the Microsoft .NET Framework 4.0. The course highlights the structure of C# 4.0 programs, language syntax, and implementation details. This course is not mapped to any exam. Audience Profile This course is intended for experienced developers who already have programming experience in C, C++, Visual Basic, or Java and understand the concepts of objectoriented programming.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
MICROSOFT .NET FRAMEWORK / VISUAL STUDIO® 2010 - Inheritance and abstraction - Polymorphism - Interfaces - Delegates - Events - Exceptions
This course is not designed for new programmers; it is targeted at professional developers with at least 12 months experience of programming in an object-oriented environment.
• Experience with the Microsoft .NET Framework • Knowledge of the Visual Studio integrated development environment (IDE).
50430
This three-day instructor-led course provides students with the knowledge and skills to manage Microsoft Team Foundation Server 2010. The course focuses on the technologies used in Team Foundation Server 2010 and the techniques used to deploy, manage and support Team Foundation Server 2010.
10553
Fundamentals of XAML and Microsoft Expression Blend
3 days 1125 €
This 3-day course covers core and essential XAML skills. The learner will gain valuable experience developing XAML code in both Visual Studio 2010 and Expression Blend 4. The course teaches the beginner and intermediate tasks that enable the learner to build the foundational skills required to develop professional Silverlight 4 and WPF applications (for the Web, Windows desktops, and Windows Phone 7 devices). The course will include hands-on labs that comprise approximately 50% of the classroom time and enable the student to learn the essential XAML programming tasks that are the building blocks of real-world applications.
• At least 12 months experience working with an Object Oriented language • Have C++ or Java knowledge: - Creating Classes - Inheritance and Abstraction - Polymorphism - Interfaces - Exceptions
Prerequisites: In addition to the professional experience, this course requires that student meet the following prerequisites: • 1-3 months of professional programming experience with Visual Studio 2010. In addition to the technical knowledge, students who attend this training should have hands-on experience in the following areas: • Some professional experience in developing either ASP.NET Web applications or Windows Forms desktop applications.
• Knowledge of the Visual Studio IDE.
Introduction to Web Development with Microsoft Visual Studio 2010
This five-day instructor-led course provides knowledge and skills on developing Web applications by using Microsoft Visual Studio 2010. Prerequisites: Before attending this course, students must have at least one month of experience in .NET technologies. In addition to their professional experience, students who attend this training should have the following technical knowledge: • Knowledge of HTML or DHTML, including: - Tables, - Images, - Forms • Programming experience using Visual Basic .NET or Visual C# .NET, including:
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- Declaring variables, - Using loops, - Using conditional statements
10550
Programming in Visual Basic with Microsoft Visual Studio 2010
This course teaches you Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET Framework 4.
5 days 1750 €
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5 days 1750 €
10554 4 days 1450 €
Developing Rich Internet Applications using Microsoft Silverlight 4
This course covers intermediate and advanced topics required to develop professional Silverlight 4 applications that can be deployed to the Web, Windows desktops, and Windows Phone 7 devices. The course will include hands-on labs that comprise approximately 50% of the classroom time and enable the student to learn Silverlight 4 programming within a variety of real-world scenarios. Prerequisites: In addition to the technical knowledge, students who attend this training should have hands-on experience in the following areas: • Professional programming experience with Visual Studio 2010. • Some professional experience with XAML and Expression Blend. • Some experience developing Web applications.
This course provides a solid foundation in Visual Basic to the level necessary to enable students to attend other courses in the Technical Specialist tracks. Prerequisites: This course requires that you meet the following prerequisites: • This course is targeted at developers who already have Visual Basic knowledge. • This course is not for new developers; at least 12 months experience working with an Object Oriented language is expected. - Creating classes
CONNECTING BUSINESS & TECHNOLOGY
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MICROSOFT
Prerequisites: Before attending this course, students must have: • A+ certification or equivalent knowledge. • Network+ certification or equivalent knowledge. • Possess of working knowledge of Windows Server administrative tasks.
Prerequisites: Before attending this course, students must have:
10267
Administering Team Foundation Server 2010
3 days 1125 €
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At Course Completion After completing this course, students will be able to: • Explain the purpose of the .NET Framework, and understand how to use C# and Visual Studio 2010 to build .NET Framework applications. • Understand the syntax of basic C# programming constructs. • Create and call methods in a C# application. • Catch, handle and throw exceptions. • Perform basic file IO operations in a C# application. • Create and use new types (enumerations, classes, and structures), and understand the differences between reference types and value types. • Control the visibility and lifetime of members in a type. • Use inheritance to create new reference types. • Manage the lifetime of objects and control the use of resources. • Define properties and indexers to encapsulate data, and define operators for this data. • Decouple an operation from the method that implements an operation, and use these decoupled operations to handle asynchronous events. • Use collections to aggregate data, and use Generics to implement type-safe collection classes, structures, interfaces, and methods. • Implement custom collection classes that support enumeration. • Query in-memory data by using LINQ. • Integrate code written by using a dynamic language such as Ruby and Python, or technologies such as COM, into a C# application
Course Outlines
ORACLE ORACLE DATABASE 11g AND OTHERS D50102 GC20
Oracle® Database 11g: Administration Workshop I Ed 2
This course is your first step towards success as an Oracle professional, designed to give you a firm foundation in basic database administration. In this class, you’ll learn how to install and maintain an Oracle database. You will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. You will also learn how to create an operational database and properly manage the various structures in an effective and efficient manner including performance monitoring, database security, user management, and backup/recovery techniques. The lesson topics are reinforced with structured hands-on practices. This course is designed to prepare you for the corresponding Oracle Certified Associate exam. Prerequisites: Completion of the course Oracle Database: Introduction to SQL
5 days 3150 €
D50079 GC20
Oracle® Database 11g: Administration Workshop II Ed 2
This course takes the database administrator beyond the basic tasks covered in the first workshop. The student begins by gaining a much deeper understanding of possibly the most important job of a DBA – backup and recovery. The concepts and architecture that support backup and recovery, along with the steps of how to carry it out in various ways and situations, are covered in detail. This includes how to define and test your own backup and recovery scenarios. Prerequisites: Completion of the course Oracle® 11g: Administration Workshop I Ed 2
ORACLE
5 days 3150 €
D50081 GC21
Oracle® Database 11g: New Features for Administrators Ed 2.1
This five-day classroom course gives you the opportunity to learn about and practice with the new change management features and other key enhancements in Oracle Database 11g Release 1 and Release 2. Topics covered include the benefits and use of the new features in managing change, diagnosing and recovering from problems, ensuring high availability, improving scalability and performance, strengthening security, and several other areas of particular interest to database administrators. In addition, hands-on practice sessions help reinforce understanding of the new capabilities. Prerequisites: Working knowledge of Oracle Database 10g.
5 days 3150 €
D52163 GC20
This course assists database developers, DBAs, and SQL developers to identify and tune inefficient SQL statement. It covers investigative methods to reveal varying levels of detail about how the Oracle database executes the SQL statement. This allows the student to determine the root causes of the inefficient SQL statements. Students learn to interpret execution plans, and the different ways in which data can be accessed. They will learn how the optimizer chooses the path and how to influence the optimizer to ensure that the best method is used. This course covers Automatic SQL Tuning tools, and resources available in the Automatic Workload Repository, in addition to taking advantage of bind variables, trace files, and different types of indexes. Prerequisites: Completion of course Oracle Database: Introduction to SQL
Oracle® Database 11g: Performance Tuning Ed 2
The course starts with an unknown database that requires tuning. The lessons will proceed through the steps a DBA will perform to acquire the information needed to identify problem areas, to diagnose common problems, and remedy those problems. The methodology used in the practices is primarily reactive. After configuring monitoring tools, and reviewing the available reports, the student will be presented with the Oracle architecture based on the SQL statement processing of SELECT and DML. The SQL tuning section assumes that the DBA has little or no ability to change the code. The DBA will influence the SQL performance with available tools. The DBA will be introduced to various methods of identifying the SQL statements that require tuning, and the diagnostic tools needed to find ways to change the performance. This will include the use of statistics, outlines, and profiles to influence the optimizer, adding and rebuilding indexes, and using the SQL Advisors. A major task of DBA’s is to maintain SQL performance across changes. This course introduces the DB Replay, and SQL Performance Analyzer tools to help the DBA test and minimize the impact of change. Prerequisites: Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2 & Oracle® Database 11g: Administration Workshop II Ed 2
5 days 3150 €
Oracle® 11g: RAC and Grid Infrastructure Administration Accelerated Ed 1.1
5 days 5159 €
In this intensive course, students will learn about the Oracle Grid Infrastructure products. This includes Oracle Automatic Storage Manager (ASM), ASM Cluster File System and Oracle Clusterware. Students will also learn to administer the Oracle Clusterware and storage products using both command line utilities and graphical tools. Administration of ASM and ACFS will be done using both command line and graphical user interface clients. Students will learn how to leverage the Oracle Clusterware to make applications highly available, supporting monitoring and failover to other nodes. Students will learn to troubleshoot the Oracle Clusterware by examining log files, enabling debugging, and enabling tracing for various utilities. Students will learn about RAC database administration in the Oracle Grid Infrastructure environment. Students will learn to administer cluster databases using Enterprise Manager and command-line utilities like SRVCTL, CRSCTL, and SQL*Plus. Students will study the new connection architecture and how to make those connections highly available. Backup and recovery issues relative to cluster database environments will also be studied.
Prerequisites: Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2
D50323 GC20
Oracle Database 11g: Security Ed 2
In this course, students learn how they can use Oracle Database features to meet the security, privacy and compliance requirements of their organization. The current regulatory environment of the Sarbanes-Oxley Act, HIPAA, the UK Data Protection Act, and others requires better security at the database level. Students learn how to secure their database and how to use the database features that enhance security. The course provides suggested architectures for common problems. This course discusses the following security features of the database: auditing, encryption for Payment Card Industry Data Security Standard (PCI DSS) including encryption at the column, tablespace and file levels, Virtual Private Database, Oracle Label Security and Enterprise User Security. Some of the Oracle Network security topics included are: securing the listener and restricting connections by IP address.
5 days 3685 €
Prerequisites:Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2
Oracle® Database 11g: SQL Tuning Workshop Ed 2
3 days 1890 €
D50317 GC20
D60488 GC11
D58784 GC10
Oracle Database 11g: Data Warehousing Fundamentals
In this course, students learn the basic concepts of a data warehouse and study the issues involved in planning, designing, building, populating, and maintaiPrice on request ning a successful data warehouse. Students learn to improve performance or manageability in a data warehouse using various Oracle Database features. 3 days
Students also learn the basics about Oracle’s Database partitioning architecture and identify the benefits of partitioning. Students review the benefits of parallel operations to reduce response time for data-intensive operations. Students learn about the extract, transform, and load of data phase (ETL) into an Oracle database warehouse. Students learn the basics about the benefits of using Oracle’s materialized views to improve the data warehouse performance. Students also learn at a high level how query rewrite can improve a query’s performance. Students review OLAP and Data Mining and identify some data warehouse implementations considerations. Prerequisites: Knowledge of general data warehousing concepts; Knowledge of clientserver technology; Knowledge of relational server technology
D52161 GC30
Oracle Database 11g: Data Guard Administration Ed 3
In this course, students learn how to use Oracle Data Guard to help protect their Oracle database against planned and unplanned downtimes. They also Price on request learn how Data Guard standby databases can be used to support production functions such as reporting, querying, and testing, while in a standby role. The course includes Data Guard architecture, the configuration of physical and logical standby databases, and role transitions. Oracle Data Guard 11g features, including Oracle Active Data Guard and snapshot standby databases are outlined. In addition, management of a Data Guard configuration and troubleshooting are discussed. 4 days
Prerequisites: Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2 & Oracle® Database 11g: Administration Workshop II Ed 2
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
ORACLE ORACLE DATABASE 11g AND OTHERS Oracle® Database: Introduction to SQL Ed 1
In this course students learn the concepts of relational databases. This course 5 days provides the essential SQL skills that allow developers to write queries against 3150 € single and multiple tables, manipulate data in tables, and create database objects. Students learn to control privileges at the object and system level. This course covers creating indexes and constraints, and altering existing schema objects. Students also learn how to create and query external tables. Students learn to use the advanced features of SQL in order to query and manipulate data within the database, use the dictionary views to retrieve metadata and create reports about their schema objects. Students also learn some of the date-time functions available in the Oracle Database. This course discusses how to use the regular expression support in SQL. Prerequisites: Familiarity with data processing concepts and techniques; Experience with Data processing.
D53977 GC10 2 days 1260 €
D62790 GC10 3 days 2211 €
Oracle Enterprise Manager 11g: Grid Control Essentials Ed 1 Oracle Enterprise Manager Grid Control is Oracle’s flagship product to address the broad IT requirements for managing the entire Oracle environment.
In this course, students are introduced to the core functionality of Enterprise Manager Grid Control 11g. The course teaches the student the underlying framework functionality that is central to the entire Enterprise Manager Grid Control product family. Students learn how to implement and use Grid Control to manage their enterprise-computing environment. They gain knowledge on the installation and configuration of the Grid Control framework, and learn how to use the out-of-box management capability that is common across all target types with Grid Control. Prerequisites: Familiarity with Database Control ; Good knowledge of Linux; Familiarity with Fusion Middleware Control; Completion of the course Oracle Weblogic Server 11g: Administration Essentials Ed 2; Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2
Oracle® Database 11g: Introduction for Experienced SQL Users Ed 1 In this course students with previous ANSI SQL experience are introduced to the Oracle Database 11g environment, SQL Developer, the SQL language and extensions to the ANSI SQL standard.
The course provides students with an overview of the basic elements of SQL. Students learn about the SELECT statement, pseudonyms, and different types of operators, conditions, expressions, and functions in SQL. Students also learn how to query from tables using joins and other advanced subqueries. Students learn to create and manage database objects such as tables, views, indexes, sequences, and synonyms. In addition, you learn how to control user access to the database and how to create roles and grant privileges. This is appropriate for a 10g audience too. There are few minor changes between 10g and 11g features. Prerequisites: Proficiency in ANSI SQL; Familiarity with basic database concepts
D58682 GC20
Oracle Weblogic Server 11g: Administration Essentials Ed 2
This course trains Web administrators on techniques for installing and configuring Oracle WebLogic Server 11g. It also trains Web administrators to deploy Java EE applications to Oracle WebLogic Server 11g using the Administration Console and command-line and scripting tools such as WLST. Participants also learn to configure Oracle HTTP Server as the Web interface for Oracle WebLogic Server. Participants also learn to configure Oracle WebLogic Server cluster to support failover and load balancing for applications.
5 days 3150 €
This course is aimed to provide an overview of the administrative tasks performed by a WebLogic Server administrator. At the end of the course, the participants will have gained knowledge at an associate level of competency. The follow up Oracle WebLogic Server 11g: Advanced Administration course provides a more in depth coverage of administration tasks. Prerequisites: Basic TCP/IP networking knowledge of client/server concepts; Basic Linux commands and desktop navigation
D50000 GC10 2 days 1260 €
Oracle® Database 11g: SQL and PL/SQL New Features Ed 1 In this course students learn new features of SQL and PL/SQL in Oracle Database 11g. This course introduces you to the SQL Developer tool, using which you learn various enhancements in language functionality and triggers.
Students learn to practice the language usability enhancements and utilize the performance improvement features such as in lining and flashback, code trigger enhancements to achieve more control over the triggers. Enhancements to the dynamic SQL features are also discussed in this course. Students also learn about the reengineered LOB data type that offers advanced, next-generation functionality such as intelligent compression and transparent encryption. Additionally, students explore the data warehousing usability enhancements with the new SQL PIVOT and UNPIVOT operators. Prerequisites: Experience and knowledge of SQL and PL/SQL from prior Oracle releases
D64256 GC10
D58686 GC20
In this course, students expand upon their basic administrative knowledge and experience, and learn more sophisticated techniques for working with WebLogic Server and integrating it within the rest of their enterprise. Particular attention is paid to the topics of authentication, enterprise messaging, clustering and performance. This course also covers some basic techniques for monitoring server health and for troubleshooting problems. Students continue to use tools such as the WebLogic Server Administration Console and WebLogic Server Scripting Tool (WLST) for performing these administration tasks.
5 days 3150 €
Prerequisites: Experience with basic Linux administration and shell commands; Completion of the course Oracle Weblogic Server 11g: Administration Essentials Ed 2
Oracle® Database: Program with PL/SQL Ed 1
This course introduces students to PL/SQL and helps them understand the 5 days benefits of this powerful programming language. Students learn to create PL/ 3150 € SQL blocks of application code that can be shared by multiple forms, reports, and data management applications. Students learn to create anonymous PL/SQL blocks as well as stored procedures and functions. Students learn to develop, execute, and manage PL\SQL stored program units such as procedures, functions, packages, and database triggers. Students also learn to manage PL/SQL subprograms, triggers, declaring identifiers and trapping exceptions. Students are introduced to the utilization of some of the Oracle-supplied packages. This course is a combination of Oracle Database 11g: PL/SQL Fundamentals and Oracle Database 11g: Develop PL/SQL Program Units courses. Students use Oracle SQL Developer to develop these program units. SQL*Plus and JDeveloper are introduced as optional tools.
Oracle Weblogic Server 11g: Advanced Administration Ed 2
D56782 GC20
Oracle Application Express : Developing Web Applications Ed 2
Oracle Application Express Release 4.0 further streamlines the development of database-centric Web applications. In this course, participants learn to rapidly develop a Web application and then deploy using Oracle Application Express. Participants learn about the creation and management of database objects and about the two types of applications, database and websheet applications, along with the Various types of page wizards.
5 days 3150 €
The course explains Dynamic actions, plug-ins, shared components, and creation of various components of an application using the various wizards available. Participants learn to use and modify the available themes and templates, and learn to secure an application by restricting access to users. Participants also gain knowledge on how to deploy an application from a development environment to a production environment. Prerequisites: Knowledge of SQL, PL/SQL, and HTML
This is appropriate for a 10g audience too. There are few minor changes between 10g and 11g features. Prerequisites: Oracle Database 11g: Introduction to SQL (combination of Oracle Database 11g: SQL Fundamentals I and Oracle Database 11g: SQL Fundamentals II)
CONNECTING BUSINESS & TECHNOLOGY
46 47
ORACLE
D64252 GC10
Course Outlines
ORACLE
NEW
ORACLE SOLARIS SYSTEM ADMINISTRATION D73488 GC10
Transition to Oracle Solaris 11 Ed 1
This course builds on student’s system administration experience with Oracle 5 days Solaris 10 and provides the skills and knowledge required for transitioning 3685 € from Oracle Solaris 10 to Oracle Solaris 11. This course is intended for System Administrators and IT architects who are responsible for planning and performing transitioning tasks. During this course, students examine various aspects of planning for the transition from Oracle Solaris 10 to Oracle Solaris 11. This course highlights the new features delivered with Oracle Solaris 11 including Automated Installer (AI), Image Packaging System (IPS), and network virtualization. Throughout the course, students practice transitioning to the Oracle Solaris 11 operating environment by performing a series of guided hands-on labs that walk the student through the critical tasks associated with operating system migration activities. These labs include case studies that showcase best practices when transitioning from Oracle Solaris 10 to Oracle Solaris 11. This course focuses on the new and enhanced features found in the Oracle Solaris 11 operating system. It assumes the student already has the skills and knowledge necessary for administering Oracle Solaris 10.
NEW
D72896 GC10
Oracle Solaris 11 System Administration
The Oracle Solaris 11 System Administration course is designed to provide enterprise system administrators, who are new to the Oracle Solaris 11 Operating System, with the skills they need to perform their job tasks successfully and efficiently.
5 days 3150 €
The course covers the full range of introductory system administration tasks from installing the operating system on a single system to monitoring and basic troubleshooting. The course provides an intensive hands-on experience for key system administration tasks with the goal of making the system administrator job-ready. Prerequisites: Basic Unix Skills
NEW
ORACLE
Prerequisites: Experience administering an Oracle Solaris 10 environment; Knowledge of the ZFS file system; Experience with Oracle Solaris Zones
D72965 GC10
Oracle Solaris 11 Advanced System Administration
The Oracle Solaris 11 Advanced System Administration course provides an intensive hands-on experience, working with complex and integrated administration concepts. The course builds on the system administration skills taught in the Oracle Solaris 11 Fundamentals for System Administrators course.
5 days 3150 €
This course highlights an array of advanced subjects and technologies, such as installing Oracle Solaris 11 using the Automated Installer (AI), using the Image Packaging System (IPS) for package management, configuring zones and virtual networks, and configuring IP multipathing. You also learn how to secure the system through the use of privileges and auditing and how to manage processes and evaluate system resources. You are also shown the tools you need to effectively and efficiently troubleshoot system failures. Prerequisites: Experience with Oracle Solaris Zones; Knowledge of the ZFS file system; Oracle Solaris 11 System Administration
D61752 GC21
Oracle Solaris 10 Operating System Essentials Ed 2.1
The Oracle Solaris 10 Operating System Essentials course provides instruction in the key features and capabilities of Suns flagship Solaris 10 OS. Topics include file and directory management, controlling the user work environment, archiving files and using remote commands. In addition, this course explains fundamental command-line features of the Solaris OS, including file system navigation, the vi text editor, file permissions, access control lists (ACLs), command shells, file compression, basic network use, and reading shell scripts. This course prepares students to take the Sun Certified Solaris Associate (SCSAS) Exam. Prerequisites: None
operating system ever built. This course gives you direct experience with the most essential system administration tasks in the Oracle Solaris 10 OS. You will be instructed in crucial system management skills including: managing local disk devices, managing UFS and ZFS file systems, installing and removing Solaris packages and patches, performing system boot procedures and system processes. This course is the first of a two-part series that helps you to prepare for Part I of the Oracle Certified Professional: Oracle Solaris 10 System Administrator examination. Prerequisites: To succeed fully in this course, students should be able to: Perform basic UNIX tasks; Understand basic UNIX commands; Use the vi text editor; Interact with a windowing system; completion of SA-100-S10.
D61738 GC20
System Administration for the Oracle Solaris 10 Operating System Part 2 Ed 2
5 days 3150 €
The System Administration for the Oracle Solaris 10 Operating System, Part 2 course expands your mastery of the most advanced operating system on the planet: Oracle Solaris 10. This course provides students with hands-on experience working with more complex and integrated administration concepts, and builds upon the Part 1 course. Students will be instructed in essential system administration skills including: configuring network interfaces, managing swap configurations, crash dumps, and core files. The course also covers configuring NFS and AutoFS as well as system messaging, managing storage volumes and ZFS file systems, and setting up naming services and managing Solaris Zones. This course helps you to prepare for Part II of the Oracle Certified Professional: Oracle Solaris 10 System Administrator exam.
Prerequisites: Completion of course SA-200-S10 or equivalent knowledge
D61776 GC21
Shell Programming for System Administrators Ed 2
The Shell Programming for System Administrators course provides students with the skills to read, write, and debug UNIX shell scripts. The course begins by describing simple scripts to automate frequently executed commands and continues by describing conditional logic, user interaction, loops, menus, traps, and functions. This course is intended for system administrators who have mastered the basics of a UNIX Operating Environment (OE) such as the Solaris OE or Linux and who would like to read and understand the various boot scripts and write their own scripts to automate their day-to-day tasks. This course explores, in detail, the Bourne and Korn shell scripting languages.
5 days 3150 €
Prerequisites: To succeed fully in this course, students should be able to: Use basic UNIX commands, such as rm, cp, man, more, mkdir, ps, and chmod; Create and edit text files in vi or a text editor; completion of SA-200-S10.
DTP-250 Perl Programming 5 days
The Perl Programming course is a comprehensive course that explains the Perl programming language, from basic through advanced syntax. This course is aimed at a wide range of job roles, including Programmers, System Administrators, Web Authors, and Operators. It explains how to use the Perl programming language to write quick yet powerful scripts to take advantage of Perl’s system administration capabilities and issue Perl commands.
Price on request
Prerequisites: Create and edit text files in vi or another available text editor; Use basic UNIX commands such as rm, cp, man, more, mkdir, ps, and chmod; Completion of course SA-100-S10; Completion of course SA-245
4 days 2520 €
D61734 GC20 5 days 3150 €
D61756 GC20
Key Features of the Oracle Solaris 10 Operating System Ed 2
System Administration for the Oracle Solaris 10 Operating System Part 1 Ed 2
The highly versatile Solaris 10 Operating System offers a great balance of new and unique features that support a wide variety of Sun’s new hardware. Based on the Solaris 10 Update 3 Operating System release, the Solaris 10 Features for Experienced System Administrators course guides you through an in-depth exploration of the robust functionality found in Sun’s flagship operating system. You will be instructed in how to set up, configure, and administer some of the most distinctive Solaris features including: Solaris Zones, ZFS, DTrace, Predictive Self-Healing, Solaris Trusted Extensions, and operating system installation.
The System Administration for the Oracle Solaris 10 Operating System, Part 1 course gets you further engaged with the most efficient, secure, and reliable
Prerequisites: To succeed fully in this course, students should be able to administer the Solaris 10 Operating System.
5 days 3685 €
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
ORACLE ORACLE SOLARIS SYSTEM ADMINISTRATION Solaris System Administration for Experienced UNIX Administrators Ed 2
5 days 3685 €
The Solaris™ Operating System Administration for Experienced UNIX® Administrators course provides students with the necessary knowledge and skills to perform core system administration tasks in the Solaris™ 10 Operating System (Solaris 10 OS). This course is intended to provide experienced UNIX® administrators with information about core Solaris™ concepts, and focuses on practical experience implementing Solaris features through lab exercises. Prerequisites: To succeed fully in this course, students should be able to administer the Solaris 10 Operating System.
D62269 GC30
Oracle Solaris 10 ZFS Administration Ed 3
Solaris ZFS offers a dramatic advance in data management, with an innovative approach to data integrity, tremendous performance improvements, and a welcome integration of file system and volume management capabilities using storage pools. Learn how to set up, configure, administer and manage this file system with classroom discussion followed by in-depth, detailed lab exercises. Topics include managing pools and file systems, configuring ZFS snapshots and clones, using ZFS with Solaris Zones, using ACLs to protect ZFS files, troubleshooting and recovering data.
3 days 2211 €
Prerequisites: To succeed fully in this course, students should be able to administer the Solaris 10 Operating System; Completion of course SA-202-S10; Completion of course SA-225-S10
D69844 GC10
Oracle Solaris Dtrace for System Administrators Ed 1
Solaris Cluster hardware and software product features, hardware configuration, and software installation along with cluster configuration, data service configuration, and system operation. Prerequisites: To succeed fully in this course, students should be able to: Demonstrate knowledge and experience in Oralce Solaris 10 Operating System Adminisration; Perform basic network administration; Perform System Boot Procedures; Completion of course SA-300-S10; Completion of course SA-202-S10.
D61790 GC20
This course provides instruction on advanced configuration, maintenance, and troubleshooting skills and procedures for Sun Cluster 3.2. The course is intended for students who already have experience installing and configuring basic applications in Sun Cluster 3.2. The course begins with advanced coverage of upgrades in the Sun Cluster environment. It then covers advanced data service configuration and advanced procedures such as adding and deleting nodes. Students will get the opportunity to configure advanced file systems in the cluster, such as Sun StorEdge QFS and ZFS, and to run applications in Solaris 10 zones. The last part of the course is devoted to discussion and implementation of cluster best practices as well as troubleshooting examples.
5 days 3685 €
Prerequisites: To succeed fully in this course, students should be able to: Install and configure Sun Cluster 3.2 software; Configure supported failover and scalable applications in the Sun Cluster 3.2 Environment; Demonstrate knowledge and experience in Solaris Operating System (Solaris OS) server administration and maintenance; Perform basic network administration; Administer virtual volume structures using either VERITAS Volume Manager (VxVM) or Solaris Volume Manager software (formerly known as Solstice DiskSuite (software).
This course provides students with the ability to use DTrace to diagnose application and system problems. This course replaces SA-325-S10. To succeed fully in this course, students should be able to administer the Solaris 10 Operating System.
D61778 GC10
Prerequisites: Completion of course System Administration for the Oracle Solaris 10 ES, part II.
5 days 3150 €
3 days 2211 €
D61782 GC21
Solaris System Performance Management Ed 2.1
This course introduces students to performance tuning principles, monitoring utilities and tuning tools for the Solaris Operating System (Solaris OS). The presentation includes a review of Solaris subsystems and the utilities provided to monitor system efficiency including sar, vmstat, iostat, netstat, mpstat, nfsstat. This revision also presents tools new to Solaris 10, including dtrace, alongside these well known utilities.
5 days 3685 €
The course format isolates each major system component that affects to system performance data. Each subsystem is presented through a case study that shows how performance bottlenecks can be isolated, confirmed through analysis, and resolved through making adjustments to the system configuration. The Central Processing Units (CPUs), memory, and input/output (I/O) systems are reviewed to clarify standard techniques for monitoring each one. Monitoring and tuning virtual memory operations, logical volume systems, file systems, and network efficiency are discussed as well, using the case study introduction described above. The course concludes with a more general case study to examine the full cycle of identifying and resolving performance impediments. The Solaris System Performance Management course includes lab exercises to reinforce skills development. Prerequisites: To succeed fully in this course, students should be able to: Install and configure the Solaris OS; Employ advanced systems administration skills in a networked Solaris OS server environment; Manage pseudo and distributed file systems; Create and manage logical volumes; Describe fundamentals of TCP operations; Completion of course SA-300-S10; Completion of course SA-202-S10
D61742 GC30 5 days 3685 €
Sun Cluster 3.2 Advanced Administration Ed 2
Network Administration for the Solaris 10 Operating System Ed 1
The Network Administration for the Solaris 10 Operating System course provides students with the knowledge and skills necessary to perform network administration tasks, such as configuration and troubleshooting of a local area network (LAN). This course also provides hands-on experience with topics, such as Internet Protocol (IP) routing, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), IP version 6 (IPv6) and the Solaris IP Filter firewall. Prerequisites: To succeed fully in this course, students should be able to: Install, configure, and maintain a Solaris OS product line server; Change system run levels; Read and edit system resource files.
D61816 GC20
Configuring Security on the Solaris 10 Operating System Ed 2
The Personalizing Security on the Solaris 10 Operating System course provides students with the knowledge and skills to customize security on Solaris 10 operating systems. Upon completion of this course, students should be able to install, configure, and administer systems installed with the Solaris 10 Operating System (OS) and understand the following Solaris 10 OS security concepts: Principles and features; Installing systems securely; Principle of Least Privilege; File integrity and privacy: Application and network security; Auditing and zone security.
5 days 3150 €
Prerequisites: To succeed fully in this course, students should be able to: Administer users, packages, and applications on Solaris 10 systems; Administer networking and routing on Solaris 10 systems; Describe basic system and network security concepts; Administer services and zones on Solaris 10 systems.
ST-350
Sun System Fault Analysis Workshop
5 days
Oracle Solaris Cluster Administration Ed 3
The Sun Systems Fault Analysis Workshop teaches students fault analysis skills required to support any Sun computing environment. These skills directly translate to higher availability levels and increased uptime of the Solaris Operating Environment (Solaris OE). This course provides instruction about the fault analysis method and provides hands-on experience in the workshops.
The Oracle Solaris Cluster Administration course provides students with the essential information and skills needed to install and administer Oracle Solaris Cluster hardware and software systems. Students are introduced to Oracle
Prerequisites: To succeed fully in this course, students should be able to demonstrate six months of field system administration or system maintenance experience in Sun environments.
CONNECTING BUSINESS & TECHNOLOGY
Price on request
48 49
ORACLE
D61814 GC20
Course Outlines
ORACLE ORACLE SOLARIS VIRTUALIZATION D69086 GC10
Oracle VM Server for SPARC Administration Ed 1
Oracle VM Server for SPARC technology (previously called Solaris Logical 2 days Domains) is part of a suite of methodologies for consolidation and resource 1474 € management that includes Sun Fire Dynamic System Domains and Oracle Containers. This technology allows you to allocate a systems various resources, such as memory, CPUs, and devices, into logical groupings and create multiple, discrete systems, each with their own operating system, resources, and identity within a single computer system.The emphasis of this course is on providing practical Oracle VM Server for SPARC planning, configuration, and administration experience, while also covering the underlying technologies and best practices. This course features the Oracle Solaris 10 and Logical Domains Manager software. The students perform the course lab exercises using Oracle VM Server for SPARC supported servers. Prerequisites: To succeed fully in this course, students should be able to: Administer the Solaris 10 OS; Administer Ethernet networks; Perform basic server initial setup tasks; Completion of course SA-202-S10
D61772 GC20
Oracle Solaris Containers Administration Ed 2
The Oracle Solaris Containers Administration course offers a practical, guided experience working with Oracle Solaris Containers, the Oracle virtualization feature comprised of Oracle Solaris Zones and Oracle Solaris Resource Controls. Containers are used to create isolated environments for running applications, and enable server consolidation with low overhead. In this course, you gain the knowledge critical to properly implement and manage these important capabilities in the Oracle Solaris Operating System.
3 days 1890 €
Prerequisites: To succeed fully in this course, students should be able to: Perform basic UNIX tasks; Use the vi text editor; Describe UNIX devices and common administration concepts; Administer systems at a level consistent with having completed courses SA-200-S10 and SA-202-S10; Completion of course SA-300-S10; Completion of course SA-202-S10
ORACLE SERVER AND EXADATA ES-411
SPARC M-series Administration Ed 1.1
ORACLE
4 days
Benefits of taking this course include being able to compare and contrast Price on request the key features of the SPARC M-series servers as well as their architectural features. In addition, you will be able to perform FRU replacements on the low-end, mid-range and high-end servers in the M-series line. This training solution includes
hands-on management of the M-series server platform environment. It also includes configuration and administration the service processor and of domains. Prerequisites: To succeed fully in this course, students should be able to: Provide administration support for the Solaris OS; Completion of course SA-300-S10
JAVA™ TECHNOLOGY D61808 GC21
Object-Oriented Analysis and Design Using UML Ed 2
The Object-Oriented Analysis and Design Using UML course provides 5 days instruction and practical experience focusing on the effective use of object2210 € oriented technologies and the judicious use of software modeling as applied to a software development process. This instructor-led course uses lecture, group discussions, and facilitator-led activities to present one practical, complete, objectoriented analysis and design (OOAD) road map from requirements gathering to system design. The course provides a pragmatic approach to object-oriented (OO) software development following proven OO technologies, principles, and patterns as applicable to OO languages such as the Java(TM) programming language. Students experience the benefits of using the widely adopted graphical modeling language «the Unified Modeling Language (UML) version 2.2» to help in communicating concepts and decisions, understanding the problem and proposed solution, and managing complexity of the artifacts describing the problem and proposed solution. The course is structured to follow a generic form of software development process that focuses on the analysis and design aspects as applicable to an OO software project. This generic process can be easily adapted to specific processes, which are discussed later in the course. The course also provides an understanding of patterns and frameworks that can facilitate the building of more flexible and re-usable software components. Prerequisites: Understand object-oriented concepts and methodology; Demonstrate a general understanding of programming, preferably using the Java programming language; Understand the fundamentals of the systems development process; Java Programming Language, Java SE 6 (SL-275-SE6).
D61796 GC11
Fundamentals of the Java™ Programming Language, Java SE 6 Ed 1
The Fundamentals of the Java Programming Language course was designed 5 days to enable students with little or no programming experience to begin to learn 2210 € programming using the Java programming language. The course teaches the significance of object-oriented programming, the keywords and constructs of the Java programming language, and the steps required to create simple Java technology programs. Students taking this course can receive a solid basis in the Java programming language upon which to base continued work and training. The course features the Java Platform, Standard Edition 6 (Java SE 6) platform, and uses the Java SE Development Kit 6 (JDK 6) product.
Prerequisites: Create and edit text files using a text editor; Use a World Wide Web (WWW) browser; Solve logic problems.
D61748 GC11
Java™ Programming Language, Java SE 6 Ed 1
The Java Programming Language course provides students with a solid foundation for programming with Java, including: information about the syntax of the Java programming language; object-oriented programming with the Java programming language; creating graphical user interfaces (GUIs), exceptions, file input/output (I/O), and threads; and networking. Programmers familiar with object-oriented concepts can learn how to develop Java technology applications. The course features the Java Platform, Standard Edition 6 (Java SE 6) platform, and utilizes the Java SE Development Kit 6 (JDK 6) product. The students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE).
5 days 2210 €
This course is presented using Sun’s web-based Live Virtual Class (LVC). The LVC is a dynamic and fully interactive online learning environment that features live teaching collaboration, and instructor-assisted activities. The downloadable labs will be made available to students prior to the class for download and installation to their personal machine. All other required software for downloable labs will be made available for download after you enroll for this course. Prerequisites: Understand object-oriented principles; Be competent in creating programs in any programming language; Create and edit text files using a text editor; Fundamentals of the Java Programming Language, Java SE 6 (SL-110-SE6).
D65269 GC20
Developing Applications with the Java EE 6 Platform Ed 2
The Developing Applications for the Java EE Platform course provides students with the knowledge to build and deploy enterprise applications that comply with Java Platform, Enterprise Edition 5 (Java EE 5) technology standards. The enterprise components presented in this course include Enterprise JavaBeans (EJB) technology, the Java Persistence API (JPA), servlets, and JavaServer Pages (JSP) technology, web services, and the Java technology clients that use them. Students gain hands-on experience through labs that build an end-to-end, distributed business application. The labs explore session EJB components, which implement the Session Facade pattern and provide a front-end to entity components using the Java persistence API. The labs also explore message-driven EJB components, which act
5 days 3150 €
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
ORACLE JAVA™ TECHNOLOGY
SL-314EE5
Web Component Development with Servlet and JSPs , Java EE6
JavaServer Pages(TM) (JSP(TM) page) technology and servlets are the key web-tier technologies defined in the Java(TM) Platform, Enterprise Edition Price on request (Java EE platform). The Web Component Development With Servlet and JSP(TM) Technologies, Java EE6 course provides experienced developers of Java technology applications the knowledge and skills to quickly build web applications suited to any Java EE 6 application server using JSP and servlet technologies. Students are exposed to the current methods for analyzing, designing, developing, and deploying web applications with Java technologies. Lab exercises provide students with experience in constructing and deploying the small-to-medium scale web applications found in intranet and low-volume commercial sites. The course features the Java EE 6 technology, and uses the Java EE 6 SDK and the Glassfish Application Server. The students perform the lab exercises using the NetBeans (TM) Integrated Development Environment (IDE). This course is also an excellent method of preparing for the Oracle Certified Professional, Java Platform, Enterprise Edition 6 JavaServer Pages and Servlet Developer certification examination. Prerequisites: Write Java technology applications, demonstrating significant programming ability; Integrate existing Java code (for example, reuse existing classes created by other team members); Design Java technology applications; Functionally describe the benefits of an n-tier architecture; Write a web page using HTML; Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6. 5 days
SL-355EE6
Business Component Development with Enterprise JavaBeans Techology Java EE6
3 days
The latest release of the Enterprise JavaBeans (EJB) 3.1 Technology available in the Java EE 6 platform builds on previous EJB technology and further simplifies how developers approach creating business components. EJB 3.1 makes many improvements that reflect common usage patterns, including: Singletons, No-interface view, Java Naming and Directory Interface (JNDI), Asynchronous Session Bean, and Timer Service. The Business Component Development with Enterprise JavaBeans Technology, Java EE6 course provides students with the knowledge required to build robust back-end functionality using Enterprise JavaBeans (EJB[TM]) version 3.1 technology. The course provides a practical exploration of the EJB technology coding experience of session beans and message driven-beans. The course also examines EJB design, best practices, transaction management, messaging fundamentals, and security. The course features the Java Platform, Enterprise Edition 6 (Java EE 6) technology, and uses the Java EE 6 SDK. The students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE). The hands-on lab environment uses the Java EE GlassFish v3 server. Prerequisites: Display experience with the Java programming language; Integrate existing Java code (for example, reuse existing classes created by other team members); Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.
Price on request
SL-370EE6
Building Database Driven Applications with JPA
Persistence is the technique through which object models broker the access and manipulation of information from a relational database. JPA handles the Price on request details of how relational data is mapped to Java objects, and it standardizes Object/Relational mapping. JPA was introduced in Java EE 5, and provided a POJO-based persistence model for Java EE and Java SE applications. JPA has been enhanced in Java EE 6. The Java Persistence API (JPA) version 2.0 specification 3 days
CONNECTING BUSINESS & TECHNOLOGY
facilitates more effective and reliable (that is, more strongly typed) methodology for building object-centric criteria-based dynamic database queries. The Building Database-Driven Applications with Java Persistence API course examines the ins-and-outs of building database applications using the standard Java object-relational-mapping technology, Java Persistence API. This course covers both new features found in the Java Persistence API 2.0, as well as the features found in Java Persistence API 1.0. In this course you will learn the key concepts found in the Java Persistence API, learn how to create robust entity models, create static and dynamic queries using Java Persistence API Query Language, and learn how to create type-safe queries with the Java Persistence API Criteria API. In addition, the course covers using the Java Persistence API within a stand-alone Java Standard Edition application, as well as within the context of a web-based Java Enterprise Edition application, including using Java Persistence API with the Enterprise JavaBeans technology. Prerequisites: Display experience with the Java programming language; Integrate existing Java code (for example, reuse existing classes created by other team members); Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.
D61794 GC10
Developing Architectures for Enterprise Java Applications Ed 1
This course provides students with knowledge needed to develop robust architectures for enterprise Java applications using the Java Platform, Enterprise Edition (Java EE) technology. The Enterprise Java applications developed using the architecture as a guideline can accommodate rapid change and growth. By taking this course, participants gain an understanding of the technical context of the Java EE and relevant technologies, and strategies needed to create application blueprints that work well when implementing Java EE technologies. These strategies include effective decision making through the use of systemic qualities (such as scalability and flexibility), Java EE technology blueprints and design patterns.
4 days 2948 €
Prerequisites: Describe, in outline form, all Java EE technologies, including Enterprise JavaBeans, servlets, JavaServer Pages, and JavaServer Faces; Describe distributed computing and communication concepts; Perform analysis and design of objectoriented software systems Use UML notation for modeling object-oriented systems; Completion of the course OO-226; Completion of the course FJ-310-EE6.
D61858 GC11
Java EE5 Patterns Ed 1
This course provides students with a thorough description of software design patterns that can be used with the Java Platform, Enterprise Edition (Java EE platform) technology to effectively solve complex business problems. Studying design patterns, such as the patterns presented in this course, assists developers in learning tried and proven techniques for solving specific types of common design problems. The design patterns described in this course help developers design enterprise applications that are more flexible, maintainable, reliable, and efficient. This course describes the Java EE patterns, which were created by the Professional Services organization and the Java EE Blueprints group of Sun Microsystems, Inc. These patterns are based on these groups’ many years of experience with a wide range of enterprise applications. Development teams can leverage this industry experience and avoid many costly and time-consuming project roadblocks by understanding and implementing these patterns. This course also describes many of the Gang of Four object-oriented design patterns that provide the basis for the Java EE patterns and also provide the basis for good object-oriented design. Understanding these patterns is critical to the effective use of the Java EE patterns and valuable in the design of any object-oriented system. Students learn how to create effective software designs for Java EE technology applications through a series of lectures and exercises. Prerequisites: Develop enterprise Java applications ; Read and work with ObjectOriented modeling techniques, such as the Unified Markup Language (UML) ; Explain the use of technologies within the Java EE platform; Work with the following Java technologies: Enterprise JavaBeans, JavaServer Pages, and servlets; Completion of the course OO-226; Completion of the course FJ-310-EE6.
4 days 2948 €
50 51
ORACLE
as Java Message Service (JMS) consumers. Students use web and Java technology clients to access Java technology-based enterprise services using servlets and pages created with JSP technology. Students are taught how to assemble an application from reusable components and how to deploy an application into the Java EE platform runtime environment. Students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE). Prerequisites: Experienced with the Java programming language; Familiar with distributed programming (multi-tier architecture); Familiar with relational database theory and the basics of structured query language (SQL); Familiar with component technology.
Course Outlines
ORACLE JAVA™ TECHNOLOGY SL-340EE6
Developing Web Applications Using JSF Technologies
ORACLE
JavaServer™ Faces technology, the server-side component framework desi3 days gned to simplify the development of user interfaces for Java EE applications, Price on request has been simplified and improved, especially in the area of page authoring. Facelets is a powerful but lightweight page declaration language to design JavaServer Faces views using HTML style templates and to build component trees. Facelets also enables code reuse through templating and can significantly reduce the time to develop and deploy user interfaces. Included in Java EE 6, the JSF 2.0 standard further simplifies the web application development. The Developing Web Applications Using JSF Technologies course provides an in-depth introduction to the JSF 2.0 technology. Students perform the course lab exercises using the NetBeans IDE and the GlassFish Application Server v3. This course supports Oracle Certified Professional, Java Platform, Enterprise Edition 6 JavaServer Faces Developer. Prerequisites: Have a good understanding of the Java Programming Language; Understand the fundamentals of web applications and HTTP protocol; Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.
Developing Web Services Using Java Technology DWS4050-EE6 The Developing Web Services Using Java Technology, Java EE6 course 5 days provides business component and client developers with the information they Price on request need to create, implement, and deploy web services and web service clients using Java technology components and the Java Platform, Enterprise Edition 6 SDK (Java EE 6 SDK). Students will understand and appreciate web services as a realization of Service Oriented Architecture (SOA), and how to use the Java Platform, Enterprise Edition (Java EE) technology design patterns and best practices when designing web services. Students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE) and Glassfish v3. Prerequisites: Implement and deploy a Java EE platform application containing web-tier and Enterprise JavaBeans (EJB) components; Assemble, deploy, and test a distributed Java platform technology application; Use the Ant build environment; Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.
Developing Secure Java Web Services, Java EE6 DWS4120-EE6 This course provides business component and client developers with the 3 days information they need to design, implement, deploy, and maintain secure Price on request web services and web service clients using Java technology components and the Java Platform, Enterprise Edition 6 (Java EE 6 platform). Students learn about the need to secure web services and the challenges associated with web services security. Students also learn about prominent industry standards and initiatives developed to provide comprehensive security solutions for web services, and how to apply them to secure web services. In particular, students learn how to secure web services by using application-layer security, transport-layer security, and message-layer security technologies, such as those specified by the WS-* security extensions. Students learn how to secure web services by using the web services security infrastructure built into JavaEE 6 and Glassfish v3 (using Metro 1.2), along with the security providers in Sun Java(TM) System Access Manager 7.1. This comprehensive course also introduces identity management concepts, drivers behind identity management solutions, and Sun Java(TM) System Access Manager functions. Students perform the course lab exercises by using the NetBeans(TM) Integrated Development Environment (IDE), Metro 1.2, Sun Java System Access Manager 7.1 (or OpenSSO), and GlassFish v3. Prerequisites: Completion of the course FJ-310-EE6; Completion of the course DWS4120-EE6
DTH-314 Web 2.0 & Java Web Site Development 5 days
Develop, and implement an end to end web 2.0 application using proven model-view-controller (MVC) and form processing patterns. The student programs a Web 2.0 front-end using JavaScript, Ajax, the Dojo Toolkit, CSS, and HTML to provide a rich user experience. On the server side, Java MVC patterns are used to write application logic and controls. On the back-end, the developers write and modify code that utilizes the Java Persistance API (JPA) and the modern version of Enterprise JavaBean (EJB 3.0) to maintain the data in the database. This is an end to end Web 2.0 application on top of a corporate quality database.
Price on request
Prerequisites: Experience with web application design and development ; Experience with the Java language ; JavaScript experience is desired, not required
MySQL® SQL-4401 MySQL for beginners 4 days
Here is your chance to learn how this powerful relational database manaPrice on request gement system can make your life easier and more fun! This class covers all the basics and will get you on your way, with a solid foundation. This instructor led, hands-on class covers the fundamentals of SQL and relational databases, using MySQL[tm] as a teaching tool. Prerequisites: None
D61762 GC20
MySQL for Database Administrators Ed 2
Describe the MySQL Architecture, general operational characteristics and resources utilized for running it; Perform the most common Database Administration (DBA) tasks utilizing the various programs contained within the MySQL application; Utilize the MySQL Administrator Graphical User Interface (GUI) to manage a MySQL server; Use the INFORMATION_SCHEMA database to access metadata;
5 days 2210 €
Install and Upgrade MySQL 5.0 for the most common operating systems; Perform the MySQL start and shutdown operations; Configure MySQL server options at runtime; Activate and manage numerous server logs; Evaluate data types and character sets for performance issues; Understand data locking concepts and the different levels of locking in MySQL; Differentiate between the multiple storage engines available in MySQL; Create, Maintain and Manage MySQL tables; Perform backup and restore operations utilizing multiple MySQL tools; Manage user maintenance and access to a MySQL Server; Maintain integrity of a MySQL installation utilizing security protocols; Use stored routines and triggers for administration tasks; Manage, apply and understand the reason for using views; Improve performance through query optimization; Optimize Schemas (Databases) utilizing multiple techniques; Utilize MySQL monitoring tools to improve server performance; Compare multiple environment options to improve server performance; Scale MySQL operations up. Prerequisites: Some experience with Relational Databases and SQL.
ORACLE SUN MIDDLEWARE DIR-2217 Sun Java System Directory Server EE6: Analysis and Planning 4 days
The Sun Java System Directory Server Enterprise Edition: Analysis and Planning course provides students with the technical knowledge and skills necessary to design a Lightweight Directory Access Protocol (LDAP) directory service solution deploying Sun Java System Directory Server Enterprise Edition 6. This course introduces the LDAP Directory Services Analysis and Planning (DSAP) process, a design methodology for designing and documenting an LDAP directory service deploying multiple Sun
Price on request
Java System Directory Servers. In applying this methodology to a business case study, students focus on planning and design -- not on operation issues. Optional hands-on labs are included. Prerequisites: Perform basic UNIX tasks and understand basic UNIX commands; Describe LDAP services at a high level; Describe features of the Sun Java System Directory Server Enterprise Edition 6 (Directory Server); Install Directory Server.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
ORACLE ORACLE SUN MIDDLEWARE Sun Java System Directory Server EE7: Maintenance & Operations Ed 1
4 days 2520 €
This course provides students with the opportunity to learn to perform routine maintenance and troubleshooting techniques, monitor and tune servers, create and manage multiple databases, and perform other tasks encountered in day-to-day operations of Sun Directory Server Enterprise Edition 7.0 (Directory Server EE7). Labs acquaint students with the tools included with Directory Server EE7. Students will use them to perform tasks such as searching and modifying directory data, exporting and importing data, starting and stopping servers, and troubleshooting. Students will also migrate server versions, create multiple databases, configure servers for replication, and tune performance. This course focuses primarily on maintenance and operations issues related to DSEE 7 and not planning and design issues. Prerequisites: Use the Solaris Operating System (Solaris OS) command line to run commands and edit files; Define basic Lightweight Directory Access Protocol (LDAP) terms; Sun Java(tm) System Directory Server EE: LDAP Concepts - Online Course.
D69508 GC10
Oracle GlassFish Server 3.1: Administration and Deployment Ed 1
4 days 2948 €
This 4-day workshop introduces you to various Sun GlassFish(TM) Enterprise Server (GlassFish) concepts and functions ranging from introductory to advanced and provides you with hands-on experience via remote labs for configuring, administering, and deploying web applications, EJB applications, and web services on GlassFish. Based on Java Platform, Enterprise Edition (Java EE), GlassFish lets you deploy services ranging from simple web applications to enterprise-scale applications and web services including applications based on JavaServer Pages (TM) (JSP), JavaServer(TM) Faces, servlets, and Enterprise JavaBeans(TM) (EJB) technology. Through a combination of instructor-led modules and hands-on labs, you are introduced to the Developer, Cluster and Enterprise profiles. You learn to configure, administer, and deploy web applications, EJB applications, and web services on GlassFish using these profiles and to enable various advanced GlassFish features, such as in-memory replication, high availability database (HADB), load balancing, monitoring and logging, clustering, and security. In this workshop you will use both the open-source application server, GlassFish v2, and its commercial distribution, Sun Java System Application Server (Application Server) 9.1.
Please note: This workshop does not cover Java EE development concepts. This topic is covered in other Sun courses. The hands-on labs offered in this course might involve accessing equipment that resides at a location other than where the training is delivered. Prerequisites: Sun Java System Application Server Platform Edition 9: Overview (WMT-IAS-1499; GlassFish Application Server: Introduction (WMT-SAS-1536); Developing Applications for the Java EE 5 Platform (FJ-310-EE5)
IDM-2455 Sun Identity Manager: Administration and Maintenance 4 days
When a Sun(TM) Identity Manager deployment solution is completed, and all the consultants on the project leave, the customer Identity Manager engineer, or systems administrator, is typically responsible for managing and supporting the already deployed Identity Manager solution. The Sun Identity Manager 8.x: Administration and Maintenance course provides students with the technical knowledge and skills necessary to successfully perform administration and maintenance tasks needed to manage and support an existing Identity Manager solution for a given customer environment. This course covers concepts and tasks such as managing users, configuring resources, debugging common problems, and making simple business process changes to the existing Identity Manager forms and rules to accommodate change requests.
Price on request
Students are introduced to Identity Manager concepts as well as administrative and maintenance tasks through a series of lectures and labs designed around the core responsibilities that a systems administrator would perform on an identity management solution using Identity Manager. Prerequisites: Be familiar with the Sun Identity Management Suite and the integrated solutions provided by the Identity Management Suite products;
CONNECTING BUSINESS & TECHNOLOGY
Describe functional uses of terms such as routers, firewalls, DMZ, load balancers, and other networking hardware; Be familiar with terminology such as Internet, browser, Intranet, central processing unit (CPU), storage, protocol, internet protocol (IP) address; Be familiar with terminology such as Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name Server (DNS), and proxy.
IDM-345 Sun Identity Manager: Deployment Fundamentals I 5 days
The Sun Identity Manager: Deployment Fundamentals course presents product concepts from a deployment perspective. The course focuses on addressing customer business needs by emphasizing specific product features. The course is focused on using out-of-the-box features that do not require in-depth technical knowledge and experience. Students configure roles, resources, reconciliation, and user objects in ways that are useful for meeting customer requirements. In addition, students distribute administrative tasks to other users to model a delegated administrative environment. A case study is the foundation for implementing XPRESS, forms, rules, and provisioning workflows. This course is the first of two courses for students who wish to deploy Sun Identity Manager solutions and prerequisite to the Sun Identity Manager: Deployment Fundamentals II (IDM-4485) course. The course focuses on Identity Manager 8.0 and 8.1 features.
Price on request
Sun System Identity Manager is a complete, highly scalable solution for managing, auditing, protecting, sharing and storing identity data. It helps ensure ongoing and sustainable regulatory compliance, role-based provisioning, data synchronization among multiple identity data stores, and end user self-registration. Prerequisites: To succeed fully in this course, students should have previous experience with enterprise software deployment and web application servers, and have previous experience with: Java technology Pages created with the JavaServer Pages software (JSP pages) eXtensible Markup Language (XML) Lightweight Directory Access Protocol (LDAP) and Identity management is strongly recommended Sun Identity Manager 8.x: Administration and Maintenance (IDM-2455)
IDM-445 Sun Identity Manager: Deployment Fundamentals II 5 days
In this course, a follow on to the Sun Identity Manager: Deployment Fundamentals (IDM-345) course, students will be instructed in how to complete a four-phase deployment scenario. In phase three of the deployment scenario, students use Active Sync synchronization to synchronize identity information between a data feed from the human resources (HR) department, an Active Directory instance, a Corporate LDAP directory service, a contractor SQL database, and the Solaris Operating System. In phase four of the deployment scenario, students build an end user self-service provisioning strategy that lets contractors perform self-registration and lets contractors and employees request system resources with resource approvals. Students implement the necessary forms, rules, and workflow to meet the business requirements of the given case study and learn how to further customize the Sun Identity Manager (Identity Manager) system.
Price on request
Sun Identity Manager is a complete, highly scalable solution for managing, auditing, protecting, sharing and storing identity data. It helps ensure ongoing and sustainable regulatory compliance, role-based provisioning, data synchronization among multiple identity data stores, and end user self-registration. The hands-on labs offered in this course might involve accessing equipment that resides at a location other than where the training is delivered. This course features Identity Manager 8.x, the NetBeans Integrated Development Environment, as well as the GlassFish application server. Prerequisites: Identity Manager: Deployment Fundamentals; A minimum of six weeks of Identity Manager deployment experience is highly recommended; Sun Identity Manager 8.x: Deployment Fundamentals (IDM-345).
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ORACLE
D66437 GC10
Course Outlines
REDHAT REDHAT ENTERPRISE LINUX - SYSTEM ADMINISTRATION RH124
ration course that combines the RHCSA Rapid Track Course (RH199) and System Administration III (RH254) courses, normally eight days of training, into a single four-day course. Building on the students extensive knowledge of command line based Linux Administration, the course moves very quickly through the intermediate and advanced tasks covered by lab based knowledge checks and facilitative discussions. By the end of this course, the senior Linux administrator students will have been exposed to all the intermediate and advanced competencies tested by the RHCSA and RHCE exams. The RHCSA and RHCE exams are included with this course.
Red Hat System Administation I
5 days 2205 €
Red Hat System Administration I (RH124) is designed for IT professionals who are new to Linux and require core Red Hat Enterprise Linux skills. Focused on administration tasks that will be encountered in the workplace, this course will actively engage students in task focused activities, lab based knowledge checks and facilitative discussions to ensure maximum skill transfer and retention. In addition, GUI based tools will be featured to build on the students existing technical knowledge, while key command line concepts will be introduced to provide a foundation for students planning to become full time Linux system administrators. By the end of the five day course, students will be able to perform installation, establish network connectivity, manage physical storage and perform basic security administration.
Prerequisites: Students must meet the requirements for attending Red Hat System Administration I, II and III courses; Students must have the same skill set as an RHCT / RHCSA; Confirmation of the correct skill-set required for this course can be obtained by passing the online pre-assessment quiz.
Prerequisites: Previous operating system administration experience is helpful but not required
RH290 RH200
RH290, Red Hat Enterprise Linux for Solaris Administrators, quickly and efficiently covers many of the hands-on, practical skills needed when migrating from Solaris to Red Hat Enterprise Linux. Focusing on the differences between the two operating systems, the course covers Red Hat Enterprise Linux equivalents to Solarisspecific technologies, such as applying software patches, automated deployment with Jumpstart, and advanced filesystem features. In addition, the course demonstrates how to use RPM, yum, the Red Hat Network (RHN), and Kickstart to manage your environment. You will acquire and set Linux kernel tunables, explore and configure the many supported hardware devices available from multiple vendors, and secure your users and services.
RHCSA Rapid Track Course With Exam
5 days 2505 €
REDHAT
The RHCSA Fast Track course with exam (RH200) is designed for experienced Linux System Administrators who want to harden their technical skill set and become accredited with the RHCSA certification. Using a best-of-breed contemporary teaching approach, students will learn to properly manage a Linux workstation and server, including installation and configuration of local components and services as well as connections to existing network services. To successfully navigate this course, students must already have solid Linux command line experience to perform tasks at an accelerated pace. In addition, they should possess the necessary skills to execute common commands such as cp, grep, sort, mkdir, tar, mkfs, ssh, and yum, and be familiar with accessing man pages for help. At the completion of the course, students will be adequately prepared to take the Red Hat Certified System Administration (RHCSA) exam.
Upon completion of this course, you will have the knowledge and skillset to take the RH300 Rapid Track Course. This class leverages existing UNIX-based skills to build RHEL expertise.
Prerequisites: Full-time Linux administration with 1-3 years of experience
RH300
Red Hat Enterprise Linux for Solaris Administrators
3 days 1590 €
Prerequisites: Experience in Solaris at the power user, network operations, or system administrator level; Two years of Solaris experience installing server operating system and software, troubleshooting servers, and configuring and securing servers and services.
RHCE Rapid Track Course with RHCSA and RHCE Exams
5 days 2900 €
The RHCE Rapid Track Course with RHCSA and RHCE Exams (RH300) is designed for Senior Linux system administrators who want to validate their competency by earning the RHCSA and RHCE credentials. This is a fast-paced prepa-
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REDHAT ENTERPRISE LINUX - ADVANCED SYSTEM ADMINISTRATION RH401
configuration, and management of LDAP-based services. This course also explores PAM, the Pluggable Authentication Modules system, and how it integrates with services that require authentication.
Red Hat Enterprise Deployment and Systems Management
4 days
Red Hat Enterprise Deployment and Systems Management (RH401) is a fourday lab-based course that explores the concepts and methods necessary for successful large-scale deployment and management of Red Hat Enterprise Linux systems. Experienced system administrators learn how to implement and manage Red Hat Enterprise Linux deployments efficiently and effectively, in ways that make their systems manageable by a team of administrators. Central to the course is hands-on training in the use of the Red Hat Network Satellite Server for deployment and provisioning of Red Hat Enterprise Linux systems. By the end of this course, students will have built their own RPM packages and will have used Subversion to make changes to scripts.
Price on request
•Red Hat Certified Engineer (RHCE) certification or equivalent experience
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•Candidates who are not an RHCE are encouraged to check their experience levels by taking a free pre-assessment test at redhat.com/explore/pre-assessment
RH423 4 days
Red Hat Enterprise Directory Services and Authentication
Red Hat Enterprise Directory Services and Authentication (RH423) is an intensive course designed to training Senior System Administrators the skills required to manage and deploy the Red Hat Directory Server on and for Red Hat Enterprise Linux systems. This course also covers cross-platform integration of directory services in order to provide authentication or information services across the enterprise. In addition, students will gain an understanding of the basic concepts,
Price on request
• RHCE certification or equivalent experience • Students without an RHCE certification are encouraged to check their experience levels by taking a free pre-assessment test
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Prerequisites:
Prerequisites:
RH436
Red Hat Enterprise Clustering and Storage Management
4 days
Red Hat Enterprise Clustering and Storage Management (RH436) provides intensive, hands-on experience with storage management, Red Hat Cluster Suite, and the shared storage technology delivered by Red Hat Global File System™ (GFS). Created for Senior Linux system administrators, this 4-day course has a strong emphasis on lab-based activities . At the end of the course, students will have learned to deploy and manage shared storage and server clusters that provide highly available network services to a mission-critical enterprise environment.
Price on request
Prerequisites: • RHCE certification or equivalent experience • Students without an RHCE certification are encouraged to check their experience levels by taking a free pre-assessment test at redhat.com/explore/pre-assessment
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
REDHAT
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REDHAT ENTERPRISE LINUX - ADVANCED SYSTEM ADMINISTRATION RHS429
Red Hat Enterprise SELinux Policy Administration
security needs, design and implement a set of net new policies for a service previously unprotected by SELinux.
4 days
Security-enhanced Linux (SELinux) is a powerful, kernel-level security layer Price on request that provides fine-grained control over which users and processes may access what resources and execute which programs on a system. Red Hat Enterprise SELinux Policy Administration (RHS429) introduces senior system administrators, security administrators, and application programmers to SELinux policy writing. Students will learn how SELinux works, how to manage, and how to write, compile and debug a SELinux policy. This class culminates in a major project to analyze, determine the
Prerequisites: • RHCE certification or equivalent experience • Students without an RHCE certification are encouraged to do a skills assessment online at redhat.com/explore/pre-assessment
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CLOUD CL350
Red Hat Cloud Architecture
2 days 1590 €
Red Hat cloud solutions provide a combination of mature open source technologies unified by robust, easy-to-use management tools and processes.
the virtual machine lifecycle and resources. In addition to exploring the deployment and unified management of distributed applications across hosted, in-house, or hybrid cloud resources, students will learn how these flexible systems can easily shift or scale to meet changing needs.
The Red Hat Cloud Architecture (CL350) two-day course is designed for IT architects who require a detailed understanding of Red Hat cloud capabilities and wish to gain the knowledge needed to select the right components and develop applications for their organization’s private cloud. Students will participate in a detailed, task-oriented introduction to infrastructure-as-a-service (IaaS) cloud computing by exploring a private cloud computing reference architecture built with Red Hat software.
Prerequisites: • Students must be familiar with concepts and skills tested in the RHCSA certification • A high-level understanding of Red Hat Enterprise Virtualization, KVM, and Red Hat Network (RHN) Satellite
REDHAT
Throughout the course, students will perform tasks using this private cloud, including deploying hypervisor hosts, deploying virtual machines in the cloud, and managing
JB336
Jboss Application Administration
4 days 2650 €
JBoss Application Administration (JB336) focuses on installation and deployment of the JBoss Application Server, as well as configuring and monitoring the server for production usage. This class balances the essential concept-based lectures with the real world task and project oriented labs. It reaches beyond the application programming interface (API) and enforce the applied knowledge of the technology. With the heavy emphasis real-world scenarios, the JBoss Application administrator will be able to better understand, maintain and troubleshoot their environment. Prerequisites: • Base experience with system administration on Windows, UNIX, or Linux operating systems • Understanding of hardware and networking • No prior knowledge of Java™, scripting, or JBoss Developer Studio is required.
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ENTERPRISE MIDDLEWARE JB325
Advanced Jboss Enterprise Development
4 days
Advanced JBoss Enterprise Development (JB325) dives into the JBoss Enterprise Application Platform (EAP) with an emphasis on advanced Java EE application programming interfaces (APIs). This course challenges experienced Java EE developers by providing a deep dive into JBoss EAP details, features, internals, and Java EE best practices. Leveraging JBoss EAP allows students to build, deploy, and maintain highly performing, scalable applications.
Price on request
Diving into areas of JBoss technologies that differ from the non-JBoss enterprise middleware stacks, developers will be exposed to aspect-oriented programming, interceptors, JMX, and JBoss Services. In addition, students will be introduced to the new JBoss Messaging. Using JBoss Developer Studio extensively as a lab integrated development environment (IDE), hands-on labs allow developers to experience and explore JBoss Cache, JGroups, clustering, dynamic proxies, transactions, and performance tuning.
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Prerequisites: JB161
Jboss and EJB3 for Java Developers
4 days
JBoss and EJB3 for Java Developers is an introduction to Java EE web-tier and EJB3 development using the JBoss Application Server. It provides a hands-on approach to Java Servlet, JSP, JSF, EJB and JPA development, deployment and the tools necessary to facilitate both processes.
Price on request
• Two years of experience with Java Platform, Enterprise Edition (Java EE) or Java 2 Platform, Enterprise Edition (J2EE) • Proficient in HTML • Experience with an integrated development environment (IDE), such as Eclipse or NetBeans, and build tools, such as Ant or Maven • Basic knowledge of open source relational database management system (RDBMS)
Prerequisites: Basic Java programming skills and knowledge of OOAD concepts are required. The student must have practical knowledge of, and/or experience with, the following: • The object-oriented concepts of inheritance, polymorphism and encapsulation • Java syntax, specifically for data types, variables, operators, statements and flow control • Writing Java classes as well as using Java interfaces and abstract classes • Using Java collections Handling Java exceptions • Using the JDK and creating the necessary environment for compilation and execution of a Java executable from the command line.
CONNECTING BUSINESS & TECHNOLOGY
54 55
Course Outlines
VMWARE
NEW
VMWARE VMW-ICM VMware® vSphere 5.0: Install, Configure and Manage 5 days 3295 €
This hands-on training course explores installation, configuration, and management of VMware vSphere®, which consists of VMware ESXi™ and VMware vCenter™ Server. The course is based on ESXi 5.0 and vCenter Server 5.0. Completion of this course satisfies the prerequisite for taking the VMware® Certified Professional 5 exam. Students who complete this course may enoll in any of several more advanced vSphere courses. At the end of the course, you should gain an understanding of the functionality in vSphere 5 and be able to do the following: Install and configure ESXi; Install and configure vCenter Server components; Configure and manage ESXi networking and storage using vCenter Server; Deploy, manage, and migrate virtual machines; Manage user access to the VMware infrastructure; Use vCenter Server to monitor resource usage; Use vCenter Server to increase scalability; Use VMware vCenter™ Update Manager to apply ESXi patches; Use vCenter Server to manage higher availability and data protection.
VMWARE
NEW
Prerequisites: System administration experience on Microsoft Windows or Linux operating systems
VMW-WN VMware® vSphere 5.0: What’s new? 2 days This hands-on training course explores new features in VMware vCenter™ 995 € Server 5.0 and VMware® ESXi™ 5.0. Topics include VMware vSphere® 5 installation and how to upgrade from vSphere 4.x to vSphere 5.0. vSphere 5.0 is the first version of vSphere to include only the ESXi hypervisor. Students who complete this course may enroll in any of several advanced vSphere 5.0 courses. By the end of the course, you should gain an understanding of the functions and features in vSphere 5.0 and be able to do the following: List and describe key enhancements in vSphere 5.0; Upgrade a deployment from vSphere 4.1 to vSphere 5.0; Use the vSphere Web Client to manage virtual machines; List and describe key networking enhancements, including the ESXi firewall and new features in vNetwork distributed switches; Upgrade and manage a VMware vSphere® VMFS-5 datastore; Understand and configure policy-driven storage; Create a datastore cluster and configure Storage DRS; Use new displays to monitor vSphere High Availability cluster activity; Use the Linux-based VMware vCenter Server Appliance; Use Auto Deploy to install a stateless ESXi host; Use Image Builder to modify and export an image profile. Prerequisites: Attendance at one of these VMware vSphere 4 courses: • Install, Configure, Manage • Fast Track • What’s New Or equivalent vSphere 4 admin. experience
VMW-TS VMware® vSphere 4.0: Troubleshooting 4 days 2800 €
This lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware® ESX™/ESXi hosts and VMware vCenter™ Server systems. Upon completion of this course, you can take the examination to become a VMware Certified Professional. At the end of the course, you should be able to: Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on ESX; Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts; Use ESXi technical support mode to diagnose and rectify problems on ESXi; Create and use a network sniffer to capture and display virtual switch network traffic ; Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems. Prerequisites: This is an advanced course. Required prerequisites include the completion of one of the following: • Completion of the following three courses: – VMware vSphere: Install, Configure, Manage – VMware vSphere: Manage Availability – VMware vSphere: Manage Scalability
VMW-DW VMware® vSphere 4.0: Design Workshop 3 days 1995 €
This course explores a design methodology, criteria, and approach for designing a VMware vSphere™ 4 virtual datacenter architecture consisting of VMware® ESX™/ESXi 4 and VMware vCenter™ Server 4. This course, by discussing the benefits and risks of available design alternatives, provides information that supports making sound design decisions. This course also provides an opportunity to practice your design skills by working with peers on a design project. At the end of this course, you will have applied the design methodology, criteria, and approach to create a vSphere design based on one or more case studies. Also, you should be able to: Identify design goals, requirements, and constraints; Identify useful information for making design decisions; Recognize and analyze best-practice recommendations; Analyze alternative design choices; Identify risks; Work in a design team on a design project. Prerequisites: Knowledge of vSphere 4 installation, upgrade, configuration, and administration
VMW-FT VMware® vSphere: Automation Fast Track (V 4.1) 5 days This fast-paced, extended-hour training course includes the content of the 4350 € VMware vSphere: Install, Configure, Manage and VMware vSphere: Automation with vSphere PowerCLI courses. This hands-on course explores installation, configuration, and management of VMware vSphere™ using the VMware vSphere Client and VMware vSphere PowerCLI. vSphere PowerCLI automation can reduce your IT costs while improving efficiency, availability, flexibility, and manageability. The course is based on VMware ESX™/ESXi 4.1 and VMware vCenter™ Server 4.1 and includes a prepaid voucher for the VMware Certified Professional 4 examination. At the end of the course, you should gain an understanding of vSphere 4 and vSphere PowerCLI and be able to do the following: Install and manually configure and manage ESX/ESXi or vCenter Server components; Manually deploy, manage, and migrate virtual machines; Use vCenter Server to manage higher availability and data protection; Automate ESX/ESXi, virtual machine, and cluster configuration; Manage user access to the VMware infrastructure; Use vCenter Server to monitor resource usage; Use vCenter Server to increase scalability; Use VMware vCenter Update Manager to apply ESX/ESXi patches; Automate reporting of ESX/ESXi and virtual machine properties. Prerequisites: System administration experience on Microsoft Windows or Linux operating systems; Scripting experience in Windows PowerShell, VBScript, Perl, UNIX, or other languages featuring variables and control structures.
VMWVDFT
VMware® View 4.5: Desktop Fast Track
This hands-on training course builds your skills in the VMware View™ suite of products: VMware View Manager, VMware View Composer, and VMware® ThinApp™. It will provide applications-oriented administrators with the knowledge and skills to virtualize Windows applications with ThinApp and to choose the best deployment and updating processes for their environment. The course will also present a methodology for analyzing and designing a View solution for the VMware vSphere™ infrastructure.
5 days 3295 €
The course is based on View 4.5 and ThinApp 4.5 and 4.6. It includes a prepaid voucher for the VMware Certified Associate 4 – Desktop examination. At the end of the course, you should understand the features and operation of View, View design principles, and ThinApp operation. You should be able to do the following: Install and configure View components; Create and manage dedicated and floating desktop pools; Deploy and manage linked-clone virtual desktops; Configure and manage desktops that run in local mode; Configure secure access to desktops through a public network; Use ThinApp to package applications. Prerequisites: Completion of VMware vSphere: Install, Configure, Manage or equivalent experience with vSphere
• Completion of VMware vSphere: Fast Track. • Equivalent knowledge and administration experience with ESX/ESXi and vCenter Server
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
SAP BO SAP BO GBO-1
What’s New - Client Tools BO 4.0
Get an overview over important changes in the client tools coming with the Price on request new SAP Business Intelligence Release 4.0: SAP BusinessObjects Dashboards, Crystal Reports 2011, Crystal Reports for Enterprise, Web Intelligence and SAP BusinessObjects Analysis 1.1 3 days
Prerequisites: Knowledge about basic functions of SAP BusinessObjects Xcelsius 2008, Web Intelligence 3.1 and Crystal Reports 2008
GBO-6 1 day Price on request
Participants will gain the comprehensive skills and in-depth knowledge needed to apply alternative query and reporting techniques when creating complex Web Intelligence documents. Prerequisites: Completion of coourse GBO-7
GBO-7 GBO-2 2 days
Crystal Reports 2011: Report Design (Fundamentals of Report Design)
Price on request
Participants will gain the fundamentals of report design; Participants will acquire the basis for more advanced courses in the SAP BI curriculum.
Web Intelligence Business Objects 4.0: Advanced Report Design
4 days Price on request
Data Services 4.0: Core Concepts Participants will gain the knowledge to participate in implemeting, adminstering, and managing data integration projects
Prerequisites: Basic knowledge of data warehousing and ETL (Extraction, Transfer and Loading) concepts
Prerequisites: None
GBO-8 3 days Price on request
Crystal Reports 2011: Report Design (Business Reporting & Report Processing Strategies) Participants will gain advance concepts of report design.
Prerequisites: Completion of course GBO-3
GBO-4
Xcelsius Business Objects 4.0
3 days
Gain the detailed knowledge necessary to design a dashboard that can be Price on request used to facilitate the decision making process; Become familiar with methods for connecting their dashboards to popular live data sources; Be able to shorten their development time using templates, themes and best practices when designing dashboards. Prerequisites: None
GBO-5
Web Intelligence Business Objects 4.0: Report Design
2 days
Participants will gain the comprehensive skills and i knowledge needed to apPrice on request ply alternative query and reporting techniques when creating Web Intelligence documents. Prerequisites: None
Information Stewart 4.0
3 days
Describe SAP BusinessObjects Information Steward 4.0; Plan SAP BusinessObjects Information Steward 4.0; Implement SAP BusinessObjects Information Steward 4.0
Price on request
Prerequisites: None
GBO-9
Information Design Tool
3 days
The participants will gain the comprehensive skills needed to work with the Information Design Tool. The Information Design Tool enables designers to extract, define, and manipulate metadata from relational and OLAP sources to create and deploy SAP BusinessObjects universes.
Price on request
Prerequisites: Basic knowledge of the SAP NetWeaver Business Warehouse platform and BEx Query Designer
GBO-10
Business Intelligence 4.0: Administration and Security
2 days
Explain what is SAP BusinessObjects Business Intelligence platform; Manage content and objects in SAP BusinessObjects Business Intelligence Platform; Organize objects; Secure users and groups; Manage and secure applications; Distribute content to users
Price on request
SAP BO
GBO-3
Prerequisites: None
CONNECTING BUSINESS & TECHNOLOGY
56 57
Course Outlines
CITRIX / OTHERS
NEW
CITRIX CXA-206 Basic Administration for Citrix XenApp 6.5 5 days 1850 €
Citrix XenApp 6.5 Administration training course provides the foundation necessary for administrators to effectively centralize and manage applications in the datacenter and instantly deliver them as a service to users anywhere. Learners will receive training for installing and configuring Citrix XenApp 6.5 for Windows Server 2008 R2, Citrix Receiver and plug-ins, as well as for using administrative consoles and tools to configure resources, policies, server and farm settings, printers, virtualized applications and more.
NEW
Audience: This course is intended for IT professionals, such as server, network and systems administrators familiar with Microsoft Windows environments, including Windows 2008 R2 administrators interested in becoming a XenApp administrator. Existing XenApp administrators or systems engineers interested in updating their XenApp skills, receiving Citrix authorized training on XenApp 6.5, or achieving certification for XenApp 6.5 are ideal candidates. Systems engineers, sales engineers, analysts, consultants and architects also are also appropriate candidates for this course.
CXA-301 Citrix® XenApp 6.5 Advanced Administration 5 days This course provides learners with the skills necessary to monitor, maintain, Price on request optimize and troubleshoot Citrix XenApp 6.5 environments running on Windows Server 2008 R2 software. Learners are introduced to the tools used to monitor the XenApp farm, record farm activity and generate reports. In addition, learners take away the skills needed to maintain data and server integrity and to scale, optimize and troubleshoot the XenApp farm. This course encourages learning by doing and includes many hands-on exercises that reinforce and expand on the course content. Prerequisites: The following are preparatory recommendations for this course: - Working knowledge of Microsoft Windows Server 2008 R2 with Remote Desktop Services - Familiarity with Microsoft SQL Server 2008 Reporting Services - Working knowledge of the architecture and administrative tasks associated with Citrix XenApp 6.5 CXA-206-1 - Citrix XenApp 6.5 Basic Administration
CITRIX / OTHERS
- Basic knowledge of XenServer, EdgeSight, Branch Repeater and XenDesktop
CXD-202 Implementing Citrix XenDesktop Administration 5 days This course provides the foundation necessary for administrators to effectiPrice on request vely centralize and manage desktops in the datacenter and deliver them as a service to users anywhere. Students will learn how to select a desktop delivery model for each user group based on their needs, build proof-of-concept and production XenDesktop environments, assign virtual desktops to users and customize the user experience through policies. This course also provides instruction on how to build a Provisioning services farm to enable single-image desktop management, and how to host virtual machines on the client device using Citrix XenClient. Prerequisites: A basic knowledge of the purpose and goals of virtualization technology An understanding of computing architecture, including network and storage devices, device drivers and operating systems Basic experience installing and administering Windows Server 2008 R2 Basic understanding of server, desktop and application virtualization concepts
CXS-202 Implementing Citrix XenServer Administration 5 days
In this Citrix XenServer 5.6 training course, students will learn skills necessary to configure and administer XenServer 5.6, XenCenter, and Provisioning Server 5.6. Through virtual labs, as well as demonstrations and the practical application of concepts, students will gain experience with: Configuring a XenServer virtualization server Managing a XenServer using XenCenter Creating Windows and Linux virtual machines Creating XenServer resource pools and connecting to remote storage Using XenMotion and automatic virtual machine placement Designing a Provisioning Server farm Creating, assigning and administering virtual disks Managing target devices Configuring high availability
Price on request
Prerequisites: A basic knowledge of the purpose and goals of virtualization technology An understanding of computing architecture, including network and storage devices, device drivers and operating systems Basic experience installing and administering Windows Server 2003 or Windows Server 2008 Basic experience installing and administering Linux variants Intermediate knowledge of network devices and site architecture, including configuring vLANs Basic knowledge of storage terminology and technologies, including partitions, SANs, LUNs, iSCSI, NFS, and CIFS file shares
ALFRESCO Alfresco: Adapting the Alfresco interface to your needs
ALF-2
3 days
To understand the functionalities; to master the concepts and the architecture; to extend the data model; to customize the user interface; to integrate Alfresco with others solutions.
2 days
Price on request
Price on request
ALF-1
Prerequisites: None
Alfresco: Discovering the power of the Share interface
To understand Alfresco Share’s functionalities; Alfresco Share vs Alfresco; to master the concepts and the architecture; to extend the data model; to customize the user interface. Prerequisites: None
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
END-USER
MOS 1 day 360 €
Microsoft Office Specialist Workshop (Word, Excel,Outlook, PowerPoint - 2007, 2010) with certification
Before attending the workshop, you will first complete an evaluation form to identify your level of skill on the specific Office product. The trainer will work toward the certification credential that meets your personal and professional goals. The goal is to provide you with a customized and personal training responding to your needs. This workshop will prepare you for the MOS certification. A Microsoft Office Specialist certification helps validate proficiency in using Microsoft Office 2010. Earning a Microsoft Office Specialist certification can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential. Microsoft Office Specialist certification can also lead to increased job satisfaction. Research indicates that certified individuals have increased competence, productivity, and credibility with their employers, co-workers, and clients.
NEW
MOS 1 day 360 €
Microsoft Office Specialist Workshop (Access - 2007, 2010) with certification
Before attending the workshop, you will first complete an evaluation form to identify your level of skill on the specific Office product. The trainer will work toward the certification credential that meets your personal and professional goals. The goal is to provide you with a customized and personal training responding to your needs. This workshop will prepare you for the MOS certification. A Microsoft Office Specialist certification helps validate proficiency in using Microsoft Office 2010. Earning a Microsoft Office Specialist certification can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential. Microsoft Office Specialist certification can also lead to increased job satisfaction. Research indicates that certified individuals have increased competence, productivity, and credibility with their employers, co-workers, and clients.
For employers, the certification provides skill-verification tools that not only help assess a person’s skills in using Microsoft Office programs but also the ability to quickly complete on-the-job tasks across multiple programs in the Microsoft Office system.
For employers, the certification provides skill-verification tools that not only help assess a person’s skills in using Microsoft Office programs but also the ability to quickly complete on-the-job tasks across multiple programs in the Microsoft Office system.
Prerequisites: Advanced knowledge in the specific technology is required.
Prerequisites: Advanced knowledge in the specific technology is required.
MICROSOFT® OFFICE 2010 Microsoft Outlook
MO
• Manage the Oulook Environment ; Price on request - Organize your inbox - Apply Settings/Options - Work with the Ribbon - Out of office Tailored
• Create and format Item Content ; - Email messages (delivery options) - Quick Steps - Item content (graphical elements, hyperlink)
MW
Microsoft Word
Tailored
• Sharing and Maintaining Documents 1.1 Apply different views to a document. 1.2 Apply protection to a document. 1.3 Manage document versions. 1.4 Share documents. 1.5 Save a document. 1.6 Apply a template to a document.
Price on request
• Formatting Content 2.1 Apply font and paragraph attributes. (styles) 2.2 Navigate and search through a document. 2.3 Apply indentation and tab settings to paragraphs. 2.4 Apply spacing settings to text and paragraphs. 2.5 Create tables.
CONNECTING BUSINESS & TECHNOLOGY
• Manage Email messages; - Clean up the mailbox - Create and manage rules - Manage Junk mail - Manage automatic message content (signature, stationery) • Manage Contacts; - Create additional Address Books; Import and Export Contact records; create contact groups: Quickly locate contact information; personalize Electronic Business Cards
2.6 Manipulate tables in a document. 2.7 Apply bullets to a document. • Applying Page Layout and Reusable Content 3.1 Apply and manipulate page setup settings. 3.2 Apply themes. 3.3 Construct content in a document by using the Quick Parts tool. 3.4 Create and manipulate page backgrounds. 3.5 Create and modify headers and footers. • Including Illustrations and Graphics in a Document 4.1 Insert and format pictures in a document. 4.2 Insert and format shapes, WordArt, and SmartArt. 4.3 Insert and format Clip Art. 4.4 Apply and manipulate text boxes.
• Manage Calendar Objects - Schedule Appointments, Events, Meetings - Define your available time; Configure times zones; work with multiple calendars, share calendar information, print a calendar • Work with Tasks, Notes and Journal Entries - Create, update and remove tasks and items from the task list - Manage task Assignments
• Proofreading Documents 5.1 Validate content by using spelling and grammar checking options. 5.2 Configure AutoCorrect settings. 5.3 Insert and modify comments in a document. • Applying References and Hyperlinks 6.1 Apply a hyperlink. 6.2 Create endnotes and footnotes in a document. 6.3 Create a Table of Contents in a document.
END-USER
NEW
MICROSOFT® OFFICE SPECIALIST
• Performing Mail Merge Operations 7.1 Set up mail merge. 7.2 Execute mail merge.
58 59
Course Outlines
END-USER MICROSOFT® OFFICE 2010 Microsoft Excel
ME Tailored
• Managing the Worksheet Environment 1.1 Navigate through a worksheet. 1.2 Print a worksheet or workbook. 1.3 Personalize the environment by using Backstage.
Price on request
• Creating Cell Data 2.1 Construct cell data. 2.2 Apply AutoFill. 2.3 Apply and manipulate hyperlinks • Formatting Cells and Worksheets 3.1 Apply and modify cell formats. 3.2 Merge or split cells. 3.3 Create row and column titles.
Microsoft PowerPoint
MP Tailored
• Managing the PowerPoint Environment 1.1. Adjust views. 1.2. Manipulate the PowerPoint window. 1.3. Configure the Quick Access Toolbar. 1.4. Configure PowerPoint file options.
Price on request
• Creating a Slide Presentation 2.1. Construct and edit photo albums. 2.2. Apply slide size and orientation settings. 2.3. Add and remove slides. 2.4. Format slides. 2.5. Enter and format text. 2.6. Format text boxes. • Working with Graphical and Multimedia Elements 3.1. Manipulate graphical elements.
MA
Microsoft Access
Tailored
• Managing the Access Environment 1.1. Create and manage a database. 1.2. Configure the Navigation Pane. 1.3. Apply Application Parts.
END-USER
Price on request
• Building Tables 2.1. Create tables. 2.2. Create and modify fields. 2.3. Sort and filter records. 2.4. Set relationships. 2.5. Import data from a single data file.
3.4 Hide or unhide rows and columns. 3.5 Manipulate Page Setup options for worksheets. 3.6 Create and apply cell styles. • Managing Worksheets and Workbooks 4.1 Create and format worksheets. 4.2 Manipulate window views. 4.3 Manipulate workbook views. • Applying Formulas and Functions 5.1 Create formulas. 5.2 Enforce precedence. 5.3 Apply cell references in formulas. 5.4 Apply conditional logic in a formula. 5.5 Apply named ranges in formulas. 5.6 Apply cell ranges in formulas.
3.2. Manipulate images. 3.3. Modify WordArt and shapes. 3.4. Manipulate SmartArt. 3.5. Edit video and audio content. • Creating Charts and Tables 4.1. Construct and modify tables. 4.2. Insert and modify charts. 4.3. Apply chart elements. 4.4. Manipulate chart layouts. 4.5. Manipulate chart elements. • Applying Transitions and Animations 5.1. Apply built-in and custom animations. 5.2. Apply effect and path options. 5.3. Manipulate animations. 5.4. Apply and modify transitions between slides.
• Building Forms 3.1. Create forms. 3.2. Apply Form Design Tab options. 3.3. Apply Form Arrange Tab options. 3.4. Apply Form Format Tab options. • Creating and Managing Queries 4.1. Construct queries. 4.2. Manage source tables and relationships. 4.3. Manipulate fields. 4.4. Calculate totals. 4.5. Generate calculated fields.
For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu
• Presenting Data Visually 6.1 Create charts based on worksheet data. 6.2 Apply and manipulate illustrations. 6.3 Create and modify images by using the Image Editor. 6.4 Apply Sparklines. • Sharing Worksheet Data with other users 7.1 Share spreadsheets by using Backstage. 7.2 Manage comments. • Analyzing and Organizing Data 8.1 Filter data. 8.2 Sort data. 8.3 Apply conditional formatting.
• Collaborating on Presentations 6.1. Manage comments in presentations. 6.2. Apply proofing tools. • Preparing Presentations for Delivery 7.1. Save presentations. 7.2. Share presentations. 7.3. Print presentations. 7.4. Protect presentations. • Delivering Presentations 8.1. Apply presentation tools. 8.2. Set up slide shows. 8.3. Set presentation timing. 8.4. Record presentations.
• Designing Reports 5.1. Create reports. 5.2. Apply Report Design Tab options. 5.3. Apply Report Arrange Tab options. 5.4. Apply Report Format Tab options. 5.5. Apply Report Page Setup Tab options. 5.6. Sort and filter records for reporting.
TERMS AND CONDITIONS PRICES
CANCELLATION OR POSTPONEMENT (PRIVATE SESSION / ON-DEMAND SESSION)
All prices mentioned exclude VAT (3% for calendar courses & 15% for on demand courses). Devoteam reserves the right to change pricing, registration terms and conditions, to make changes to any of training courses described on our catalogue or in our web site or cancel a course at any time without notice or liability.
If the cancellation or postponement of a private session/on-demand session arrives 15 or less working days prior to the schedule start of the course, Devoteam reserves its right to invoice 100% of the course price. Replacement of a participant with another is free of charge (not for courses with certifications).
TAX REDUCTIONS
COURSE POSTPONED OR CANCELLED Devoteam is recognized by the Luxembourgian State as an ‘Organisme de formation professionnelle continue’, and as such, its education customers can obtain tax reductions (credits d’impôts) under certain conditions. Authorization # 93506A.
Devoteam reserves its right to postpone or cancel a course when necessary, for instance when not enough participants are registered or due to force majeure events. We will endeavor to notify participants at least 5 working days in advance (except in cases of force majeure). In case of postponement, all participants will automatically be registered for the next session of the same course.
INVOICING AND PAYMENT With your course confirmation you will receive the invoice which is payable upon receipt, before the start of the course.
CANCELLATION OR POSTPONEMENT (CALENDAR SESSION) You may cancel or postpone your registration free of charge with a written notice given more than 10 working days before the course starts. If your cancellation or postponement notice arrives 9 or less working days before the course starts, Devoteam reserves its right to invoice 50% of the course price. If your cancellation or postponement notice arrives 5 or less working days before the course starts or the participant does not come for the course, Devoteam reserves its right to invoice 100% of the course price. Cancellation/postponement must be received in writing and be acknowledged by Devoteam. Replacement of a participant with another is free of charge (not for courses with certifications).
100% STUDENT SATISFACTION PROGRAM Devoteam’s 100% Student Satisfaction program applies to agenda training courses scheduled and publicly available Devoteam Instructor Led Training classes that are identified as part of the 100% Student Satisfaction program on the www.devoteam.lu website at the time the class is purchased. In the event that a student who has completed such a class and been present for all of the offering is not, in his/her reasonable opinion, satisfied with the class, then the student must notify Devoteam by emailing
[email protected] within 5 business days of the completion of the class. Devoteam will then permit the student to retake the same version of the same class title once more for free within 90 days of Devoteam’s receipt of the notification (or if it is not available during such 90 day period, as soon as the class is available thereafter at the same location or in Devoteam Brussels premises). The Student Satisfaction program does not apply: (1) to the retaken class; (2) if the student is not able to satisfy the above criteria for reasons beyond Devoteam’s reasonable control. Devoteam is not responsible for any applicable taxes, transportation costs, lodging costs or other expenses or costs related to the retake. Devoteam has the option, at its sole discretion, of providing a refund for the class fees in lieu of permitting a class retake if for any reason, including scheduling, Devoteam considers a refund to be appropriate. This is the sole remedy and Devoteam’s exclusive liability in the event that a student is not satisfied with the class.
EASY ACCESS TO THE TRAINING CENTER
Tel: +352 31 37 36 Fax: +352 31 46 47 www.devoteam.lu
BY BUS: From Luxembourg - Royal (Quai 2): Bus Nr 222 From Luxembourg - Station: Bus Nr 248 and Nr 250
SORTIE n° 1 DIPPACH STEINFORT
BY CAR: Motorway Luxembourg - Arlon, Exit 1 - Steinfort/Dippach Parking in front and on the side
GPS Latitude: 49.6448523 - Longitude: 5.9563574 EDUCATION TEAM Vanessa Mameri Training Manager Julie Millard Training Assistant Cyrille Gobert Sales & Marketing Director
CONNECTING BUSINESS & TECHNOLOGY
Route des Trois Cantons
Direction Wandaff (Windhof)
Rue des Trois Cantons
Devoteam S.A. PSF 7 route des Trois Cantons L-8399 Windhof (Koerich)
[email protected]
ARLON E411 - E25
LUXEMBOURG E25
SORTIE n° 1 DIPPACH STEINFORT
60 61
C O NNEC TI NG B U SI N E S S & T E C H N O L O G Y
Devoteam S.A. PSF 7, Route des Trois Cantons
L-8399 Windhof LUXEMBOURG
Tel: +352 31 37 36 Fax: +352 31 46 47
[email protected] www.devoteam.lu
