Test-Bank-for-Human-Resource-Management-12th-Edition-by-Mondy.doc

Download the full file instantly at http://testbankinstant.com  Human Resource Management , 12e (Mondy) Chapter 1: Strategic Human Resource Management: An Overvie

Multiple-Choice Questions 1) The fim!s copoate ima"e o cultue that attacts and etains ideal employees is best known as ########. $) %ob bandin" &) band cultue C) '( bandin" D) employe bandin" $nswe: D *planation: D) mploye bandin" is the fim!s copoate ima"e ima"e o cultue ceated to attact attact and etain the type of employees the fim is seekin". Thou"h employe bandin"+ people "et to know what the company stands fo+ the people it hies+ the fit between %obs and people+ and the esults it eco"ni,es and ewads. Diff: 1 a"e (ef:  Chapte: 1 kill: Concept 0: 1 ) The pimay pupose of employe bandin" is to ########. $) pomote employee benefits &) sell consume poducts C) attact 2uality employees D) encoua"e media mentions $nswe: C *planation: C) mploye bandin" is the fim!s copoate ima"e ima"e o cultue ceated to attact attact and etain the type of employees the fim is seekin". Thou"h employe bandin"+ people "et to know what the company stands fo+ the people it hies+ the fit between %obs and people+ and the esults it eco"ni,es and ewads. Diff: 3 a"e (ef: 3 Chapte: 1 kill: Concept 0: 1

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Download the full file instantly at http://testbankinstant.com 3) 4hat embodies the 5alues and standads that "uide people!s beha5io6 $) societal tends &) employe bands C) o"ani,ational policies D) copoate mission statements $nswe: & *planation: &) $n $n employe band embodies the 5alues and standads standads that "uide people!s  beha5io. Thou"h Thou"h employe bandin"+ people "et to know what the company stands fo+ the  people it hies+ the fit between %obs and people+ and the esults it eco"ni,es and ewads. Diff:  a"e (ef:  Chapte: 1 kill: Concept 0: 1 7) 0isted below ae 5aious employe bands. 4hich of these bands would most likely be a detiment to ecuitment6 $) 84e!e 84e!e a fun place to wok.8 &) 84e ha5e a passionate cultue.8 C) 84e ha5e a ston" team feelin" hee.8 D) 84e don!t push you to you ma*imum.8 $nswe: D *planation: D) $n $n employe!s band is known fo such thin"s as+ 8it!s fun to wok at this company+8 company+8 8we ha5e a passionate and intelli"ent cultue+8 o 8thee is a ston" team feelin" hee.8 These employe bands ae 2uite impotant in " ettin" the hi"hest-2uality applicants to %oin the fim. &ein" eco"ni,ed as a "eat place to wok is a state"y that makes a diffeence in ecuitment+ and not challen"in" people to meet thei potential would likely be detimental. Diff:  a"e (ef: 3 Chapte: 1 kill: $pplication 0: 1 9) &ein" on which list of 81 best8 is so desiable that some o"ani,ations ty to chan"e thei cultue and philosophies to "et on the list6 $) Working Mother  list  list of 1 best companies &) Fortune &) Fortune ma"a,ine!s  ma"a,ine!s 1 &est Companies to 4ok ;o C) Business C) Business Ethics ma"a,ine Ethics ma"a,ine list of 1 &est Copoate Citi,ens D) Computerworld  list  list of &est laces to 4ok $nswe: & *planation: &) $chie5in" $chie5in" acknowled"ment by an e*tenal souce is a "ood way fo a band to  be eco"ni,ed. &ein" listed on Fortune on Fortune ma"a,ine!s 1 &est Companies to 4ok 4ok ;o is so desiable that some o"ani,ations ty to chan"e thei cultue and philosophies to "et on the list. ) 4hich '(M function consists of tainin" and de5elopment+ indi5idual caee plannin" and de5elopment acti5ities+ o"ani,ation de5elopment+ and pefomance mana"ement and appaisal6 $) mana"ement by ob%ecti5es &) employee and labo elations C) o"ani,ational de5elopment D) human esouce de5elopment $nswe: D *planation: D) 'uman esouce de5elopment is a ma%o '(M function consistin" not only of tainin" and de5elopment but also of caee plannin" and de5elopment acti5ities+ o"ani,ation de5elopment+ and pefomance mana"ement and appaisal. Diff:  a"e (ef: 9 Chapte: 1 kill: Concept 0:  Download the full file instantly at http://testbankinstant.com

Download the full file instantly at http://testbankinstant.com 1@) Conno woks as an accountant at ice 4atehouse and is scheduled to meet with his mana"e fo a fomal e5iew and e5aluation of his sten"ths and weaknesses. C) A 3 D) 11 9 $nswe: C *planation: C) $ccodin" to the &ueau of 0abo tatistics+ today!s employees will wok fo appo*imately nine companies duin" thei caees. $ su5ey conducted by EF!!s chool of Continuin" and ofessional tudies showed that on a 5ea"e+ indi5iduals will chan"e caees ?not meely 8%obs8) thee times in thei life. Diff: 3 a"e (ef: 9 Chapte: 1 kill: Concept 0:  3) $ fomal appoach used by the o"ani,ation to ensue that people with the pope 2ualifications and e*peiences ae a5ailable when needed is efeed to as ########. $) caee de5elopment &) succession plannin" C) caee plannin" D) pefomance mana"ement $nswe: $ *planation: $) Caee de5elopment is a fomal appoach used by the o"ani,ation to ensue that people with the pope 2ualifications and e*peiences ae a5ailable when needed. Caee  plannin" is an on"oin" pocess wheeby an indi5idual sets caee "oals and identifies the means to achie5e them. Diff:  a"e (ef: 9 Chapte: 1 kill: Concept 0:  Download the full file instantly at http://testbankinstant.com

Download the full file instantly at http://testbankinstant.com 7) 4hich tem efes to the planned and systematic attempt to chan "e an o"ani,ation and impo5e its pefomance6 $) o"ani,ation de5elopment &) copoate de5elopment C) pefomance mana"ement D) o"ani,ation tainin" $nswe: $ *planation: $) "ani,ation de5elopment ?D) is planned and systematic attempts to chan"e the o"ani,ation+ typically to a moe beha5ioal en5ionment. D applies to an entie system+ such as a company o a plant. Diff: 1 a"e (ef: 9 Chapte: 1 kill: Concept 0:  9) 4hich of the followin" tems efes to a "oal-oiented pocess that is diected towad ensuin" that o"ani,ational pocesses ae in place to ma*imi,e the poducti5ity of employees+ teams+ and the o"ani,ation6 $) team state"ic mana"ement &) pefomance mana"ement C) o"ani,ation de5elopment D) caee de5elopment $nswe: & *planation: &) efomance mana"ement is a "oal-oiented pocess that is diected towad ensuin" that o"ani,ational pocesses ae in place to ma*imi,e the poducti5ity of employees+ teams+ and ultimately+ the o"ani,ation. "ani,ation de5elopment ?D) is planned and systematic attempts to chan"e the o"ani,ation+ typically to a moe beh a5ioal en5ionment. D applies to an entie system+ such as a company o a plant. Diff:  a"e (ef: 9 Chapte: 1 kill: Concept 0: 

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Download the full file instantly at http://testbankinstant.com =) (a%+ a softwae en"inee+ ecently met with his mana"e fo a e5iew and e5aluation of (a%!s  pefomance o5e the last si* months. -@ Chapte: 1 kill: Concept 0: 3 91) 4hat ae the people who actually use a fim!s "oods and se5ices called6 $) mana"es &) shaeholdes C) customes D) employes $nswe: C *planation: C) Customes use a fim!s "oods and se5ices+ and they ae pat of the e*tenal en5ionment. &ecause sales ae cucial to the fim!s su5i5al+ mana"ement has the task of ensuin" that its employment pactices do not anta"oni,e the customes it se5es. Diff: 1 a"e (ef: @ Chapte: 1 kill: Concept 0: 3 9) Customes ae consideed an e*tenal en5ionmental facto because they ########. $) use the 9) 4hich of the followin" is a tue statement about pofessional employe o"ani,ations6 $) s ha5e the i"ht to hie and fie the client company!s employees. &) s ae less popula than in the past due to technolo"y impo5ements. C) s assist client companies with lon"-tem state"y and mission de5elopment. D) s handle administati5e tasks fo the client company+ which etains le"al employe status. $nswe: $ *planation: $) ince the  is the employees! le"al employe it has the i"ht to hie+ fie+ discipline+ and eassi"n an employee. $lthou"h s ha5e been a5ailable since the ealy 1A@s+ they ha5e ecently become moe popula. s handle administati5e tasks so that client companies can focus on state"y. Diff: 3 a"e (ef: 1 Chapte: 1 kill: Concept 0: 7

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Download the full file instantly at http://testbankinstant.com >=) $ccodin" to you te*t+ what is a potential disad5anta"e of usin" a pofessional employe o"ani,ation6 $) e*cessi5e papewok &) eosion of employee loyalty C) C e"ulations D) hi"he health benefit costs $nswe: & *planation: &) $ potential disad5anta"e to the client is eosion of employee loyalty because wokes ecei5e pay and benefits fom the leasin" company. Companies use s to minimi,e  papewok and to lowe health insuance costs. Diff: 3 a"e (ef: 13 Chapte: 1 kill: Concept 0: 7 >>) $ll of the followin" ae ad5anta"es of pofessional employe o"ani,ations GCT  ########. $) po5idin" wokes fo many fims &) de5elopin" employee loyalty and moale C) offein" a wide selection of benefits at lowe costs D) po5idin" %ob mobility oppotunities fo employees $nswe: & *planation: &) s po5ide wokes fo many companies+ and they often en%oy economies of scale that pemit them to offe a wide selection of benefits at consideably lowe cost. @) helby "anic ;oods is a fast "owin" fim that poduces o"anic fo,en food entees. The fim employs > people and e*pects to hie moe in the ne*t few yeas. Cuently+ all of the fim!s '( tasks ae handled intenally by helby!s '( depatment. 'owe5e+ top e*ecuti5es at helby ae considein" the idea of outsoucin" benefits adminstation. 4hich of the followin" 2uestions is 0$T ele5ant to the decision to outsouce helby!s bene fits administation tasks6 $) 4hat is the cost diffeence fo helby between handlin" bene fits intenally and e*tenally6 &) 'ow much time is spent by helby!s '( depatment handlin" benefits administation tasks6 C) 4hich helby '( pofessional should o5esee benefits administation at the shaed se5ice cente6 D) 'ow knowled"eable is helby!s '( staff about benefits administation and fedeal he alth cae laws6 $nswe: C *planation: C) Questions about cost+ time+ and le"al knowled"e ae paticulaly impotant to ask befoe helby outsouces any '( tasks. $ shaed se5ice cente is not a fom of outsoucin". Cs consolidate an o"ani,ation!s '( acti5ities into one location and handle the '( tasks intenally. Diff: 3 a"e (ef: 11-1 Chapte: 1 kill: Citical Thinkin" 0: 7 $$C&: (eflecti5e Thinkin" >A) helby "anic ;oods is a fast "owin" fim that poduces o"anic fo,en food entees. The fim employs > people and e*pects to hie moe in the ne*t few yeas. Cuently+ all of the fim!s '( tasks ae handled intenally by helby!s '( depatment. 'owe5e+ top e*ecuti5es at helby ae considein" the idea of outsoucin" benefits adminstation. 4hich of the followin"  best suppots the idea of outsoucin" benefits administation6 $) helby employees enoll fo health benefits thou"h the fim!s intanet. &) helby!s '( mana"e ecently paticipated in a state"ic plannin" session. C) The benefits specialist at '( is knowled"eable about chan"in" healthcae laws. D) &enefits administation is hi"hly time consumin" fo the helby '( depatment. $nswe: D *planation: D) &enefits administation can be a hi"h-5olume+ epetiti5e task that is time consumin" fo '( pofessionals. utsoucin" benefits administation would allow the '( depatment to focus on othe tasks+ such as state"ic plannin". $lso+ benefits administation has  become so comple* that it takes someone who woks e"ulaly with benefits administation to keep tack of all of the diffeent laws and chan"es that ae "oin" on.  people and e*pects to hie moe in the ne*t few yeas. Cuently+ all of the fim!s '( tasks ae handled intenally by helby!s '( depatment. 'owe5e+ top e*ecuti5es at helby ae considein" the idea of outsoucin" benefits adminstation. 4hich of the followin" most likely undemines the idea of outsoucin" benefits administation6 $) mployees use helby!s intanet to self-mana"e thei own benefits. &) taff mana"es at helby discuss benefits packa"es with new e mployees. C) helby!s '( mana"e e"ulaly meets with the fim!s insuance po5ide. D) helby ecently be"an offein" employees a fle*ible spendin" plan fo benefits. $nswe: $ *planation: $) A>) Chapte: 1 kill: Concept 0: > $$C&: Multicultual and Di5esity Tue/;alse and ssay Questions 1) mploye bandin" efes to the fim!s copoate ima"e o cultue. $nswe: T(F *planation: mploye bandin" is the fim!s copoate ima"e o cultue ceated to attact and etain the type of employees the fim is seekin". Diff: 1 a"e (ef:  Chapte: 1 kill: Concept 0: 1

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Download the full file instantly at http://testbankinstant.com ) mployment bandin" is an e*tension of the maketin" depatment and has limited impact on ecuitment and etention. $nswe: ;$0 *planation: mploye bandin" has become a ma%o ecuitment and etention state"y. 4ith employe bandin"+ e5eyone in the company woks to pomote the ima"e of the fim not %ust one depatment. Diff:  a"e (ef:  Chapte: 1 kill: Concept 0: 1 3) nly la"e well-known fims ha5e employe bandin" small businesses do not. $nswe: ;$0 *planation: $ll companies ha5e a band+ which is the fim!s ima"e o cultue that attacts and etains employees. Diff:  a"e (ef: -3 Chapte: 1 kill: Concept 0: 1 7) 'uman esouce mana"ement ?'(M) is the utili,ation of indi5iduals to achie5e o"ani,ational ob%ecti5es. $nswe: T(F *planation: 'uman esouce mana"ement ?'(M) is the utili,ation of indi5iduals to achie5e o"ani,ational ob%ecti5es. &asically+ all mana"es "et thin"s done thou"h the effots of othes. Conse2uently+ mana"es at e5ey le5el must concen themsel5es with '(M. Diff: 1 a"e (ef: 7 Chapte: 1 kill: Concept 0: 1 9) taffin" is the pocess thou"h which an o"ani,ation ensues that it always has the pope numbe of employees with the appopiate skills in the i"ht %obs+ at the i"ht time+ to achie5e the o"ani,ation!s ob%ecti5es. $nswe: T(F *planation: taffin" is the pocess thou"h which an o"ani,ation ensues that it always has the  pope numbe of employees with the appopiate skills in the i"ht %obs+ at the i"ht time+ to achie5e o"ani,ational ob%ecti5es. taffin" in5ol5es %ob analysis+ human esouce plannin"+ ecuitment+ and selection. Diff:  a"e (ef: 7 Chapte: 1 kill: Concept 0: 

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Download the full file instantly at http://testbankinstant.com =) taffin" in5ol5es %ob analysis+ human esouce plannin"+ ecuitment+ and selection. $nswe: T(F *planation: taffin" is the pocess thou"h which an o"ani,ation ensues that it always has the  pope numbe of employees with the appopiate skills in the i"ht %obs+ at the i"ht time+ to achie5e o"ani,ational ob%ecti5es. taffin" in5ol5es %ob analysis+ human esouce plannin"+ ecuitment+ and selection. Diff:  a"e (ef: 7 Chapte: 1 kill: Concept 0:  >) 'uman esouce plannin" is the systematic pocess of d eteminin" the skills+ duties+ and knowled"e e2uied fo pefomin" %obs in an o"ani,ation. $nswe: ;$0 *planation: 'uman esouce de5elopment is a ma%o '(M function consistin" not only of tainin" and de5elopment but also of caee plannin" and de5elopment acti5ities+ o"ani,ation de5elopment+ and pefomance mana"ement and appaisal. '( plannin" in5ol5es matchin" intenal and e*tenal supplies of people with %ob openin"s o5e a cetain peiod of time. Diff:  a"e (ef: 9 Chapte: 1 kill: Concept 0:  @) (ecuitment is the pocess of attactin" 2ualified indi5iduals and encou a"in" them to apply fo wok with the o"ani,ation. $nswe: T(F *planation: (ecuitment is the pocess of attactin" indi5iduals on a timely basis+ in sufficient numbes+ and with appopiate 2ualifications+ to apply fo %obs with an o"ani,ation. Diff: 1 a"e (ef: 7 Chapte: 1 kill: Concept 0:  A) taffin" is the pocess thou"h which the o"ani,ation chooses+ fom a "oup of applicants+ those indi5iduals best suited both fo open positions and fo the company. $nswe: ;$0 *planation: election is the pocess of choosin" fom a "oup of applicants the indi5idual best suited fo a paticula position and the o"ani,ation. election is an aspect of staffin". Diff: 1 a"e (ef: 7-9 Chapte: 1 kill: Concept 0: 

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Download the full file instantly at http://testbankinstant.com 1) 'uman esouce de5elopment in5ol5es tainin"+ caee plannin"+ o"ani,ation de5elopment+ and pefomance mana"ement. $nswe: T(F *planation: 'uman esouce de5elopment is a ma%o '(M function consistin" not only of tainin" and de5elopment but also of caee plannin" and de5elopment acti5ities+ o"ani,ation de5elopment+ and pefomance mana"ement and appaisal. Diff: 1 a"e (ef: 9 Chapte: 1 kill: Concept 0:  11) Tainin" pimaily focuses on the lon"-tem caee needs of employees. $nswe: ;$0 *planation: Tainin" is desi"ned to po5ide leanes with the knowled"e and skills needed fo thei pesent %obs. De5elopment in5ol5es leanin" that "oes beyond today!s %ob and has a moe lon"-tem focus. Diff: 1 a"e (ef: 9 Chapte: 1 kill: Concept 0:  1) De5elopment in5ol5es leanin" that "oes beyond an employee!s pesent %ob. $nswe: T(F *planation: De5elopment in5ol5es leanin" that "oes beyond today!s %ob and has a moe lon"tem focus. Tainin" is desi"ned to po5ide leanes with the knowled"e and skills needed fo thei pesent %obs. Diff: 1 a"e (ef: 9 Chapte: 1 kill: Concept 0:  13) Caee plannin" is a fomal appoach used by the o"ani,ation to ensue that people with the  pope 2ualifications and e*peiences ae a5ailable when needed. $nswe: ;$0 *planation: Caee plannin" is an on"oin" pocess wheeby an indi5idual sets caee "oals and identifies the means to achie5e them. Caee d e5elopment is a fomal appoach used by the o"ani,ation to ensue that people with the pope 2ualifications and e*peiences ae a5ailable when needed. Diff:  a"e (ef: 9 Chapte: 1 kill: Concept 0: 

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Download the full file instantly at http://testbankinstant.com 17) "ani,ation de5elopment is the planned and systematic attempts to chan"e the o"ani,ation+ typically to a moe beha5ioal en5ionment. $nswe: T(F *planation: "ani,ation de5elopment ?D) is planned and systematic attempts to chan"e the o"ani,ation+ typically to a moe beha5ioal en5ionment. D applies to an entie system+ such as a company o a plant. Diff: 1 a"e (ef: 9 Chapte: 1 kill: Concept 0:  19) efomance mana"ement is a fomal system of e5iew and e5aluation of indi5idual o team task pefomance. $nswe: ;$0 *planation: efomance appaisal is a fomal system of e5iew and e5aluation of indi5idual o  team task pefomance. efomance mana"ement is a "oal-oiented pocess that is diected towad ensuin" that o"ani,ational pocesses ae in place to ma*imi,e the poducti5ity of employees+ teams+ and ultimately+ the o"ani,ation. Diff:  a"e (ef: 9 Chapte: 1 kill: Concept 0:  1=) &enefits is the pay that a peson ecei5es in the fom of wa"es+ salaies+ commissions+ and  bonuses. $nswe: ;$0 *planation: Diect financial compensation is the pay that a peson ecei5es in the fom of wa"es+ salaies+ commissions+ and bonuses. Chapte: 1 kill: Concept 0: 3 3) ociety pessues a fim!s '(M by e*pectin" copoate social esponsibility and ethical decision-makin". $nswe: T(F *planation: ociety may also e*et pessue on '(M. The public is no lon"e content to accept+ without 2uestion+ the actions of business. To emain acceptable to the "eneal public+ a fim must accomplish its pupose while complyin" with societal noms. Copoate social esponsibility is the implied+ enfoced+ o felt obli"ation of mana"es+ actin" in thei official capacity+ to se5e o   potect the inteests of "oups othe than themsel5es. Diff:  a"e (ef: @ Chapte: 1 kill: Concept 0: 3 7) $lthou"h shaeholdes in5est money in a fim+ they ha5e 5ey little influence on mana"ement. $nswe: ;$0 *planation: &ecause shaeholdes+ o stockholdes+ ha5e in5ested money in the fim+ they may at times challen"e po"ams consideed by mana"ement to be beneficial to the o"ani,ation. tockholdes ae wieldin" inceasin" influence+ and mana"ement may be foced to %ustify the meits of a paticula po"am in tems of how it will affect futue po%ects+ costs+ e5enues+  pofits+ and e5en benefits to society as a whole. Diff:  a"e (ef: @ Chapte: 1 kill: Concept 0: 3

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Download the full file instantly at http://testbankinstant.com 9)