TEMS Investigation 15.x Training

TEMS™ INVESTIGATION 15.X

TEMS Investigation 15.X - Feb 2014 @ Globe

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TEMS INVESTIGATION 15.X Module 1: Introduction

TEMS Investigation 15.X - Feb 2014 @ Globe

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[ INTRODUCTION]

Objectives After completing this module you will be able to: • Describe the general functionalities of TEMS Investigation • Understand the different licensing solutions available • Identify the different devices used in TEMS Investigation

TEMS Investigation 15.X - Feb 2014 @ Globe

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[ INTRODUCTION ]

WHAT IS TEMS INVESTIGATION? Data collection and real-time troubleshooting

On-screen post-processing

Reporting

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[ DATA COLLECTION ]

SOURCES OF DATA (1/2)  TEMS Investigation receives information from a number of different sources  Phones and UEs

 Scanners and phone-based scanners  PC cards and USB modems  AQM module  In-building positioning  GPS receivers  Cell definition files  Logfiles

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[ DATA COLLECTION ]

SOURCES OF DATA (2/2)  Phones, Scanners, PC cards, USB modems, and Fixed Wireless  Terminals provides TEMS Investigation with information about the Radio Access Network  Connected via USB, serial or Ethernet port*

 There are differences between devices from different vendors and between models from the same vendor  The correct device license is required on the license key to connect a specific device

 Auto detection of devices  Data communication via RAS and NDIS*

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LICENSING 

Licensing is based on the HASP technology 

Hardware-based (HASP HL)



Software-based (HASP SL)

License type based on GLS  GLS (Global Licensing System)

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[ LICENSE]

ODM (On Device Measurement)  TEMS POCKET • Cloud based License • ODM Icon running on the phone

• GLS Based License (New)  TEMS INVESTIGATION • GLS Based License •

Cloud based License (TEMS Licensing)

•

GLS websites (http://ascom.flexnetoperations.com)

• ODM Icon running on the phone

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Smart Phone (LT25i) Smart Phone (LT25i) Sony Xperia (No Longer join cooperation with Ericsson) Technology: GSM/WCDMA/LTE Manufactured: 2012 Android Base (Open System) Qualcomm Chipset (MSM8960 Snapdragon) HSPA+ WCDMA (42/5.8), LTE (100/50) CPU: Dual Core 1.5 Ghz Smart Data Communication: NDIS TEMS Investigation 15.X - Feb 2014 @ Globe

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[ DATA COLLECTION ]

AUTO DETECTION OF EQUIPMENT  Auto detection of equipment  Nearly all of the devices that are connectable in TEMS Investigation are detected and enabled automatically  Some few devices have to be enabled manually  Non-verified equipment can be manually added to the auto detection list via the manual UE configuration utility

 Devices that have been detected by TEMS Investigation appear in the Equipment Configuration window

Connect and GO! TEMS Investigation 15.X - Feb 2014 @ Globe

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TEMS™ INVESTIGATION 15 Module 2: Software Installation and Recommended Settings

[ THE INDUSTRY-LEADING AIR INTERFACE TEST TOOL ] TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

Objectives 

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After completing this module you will be able to: 

Understand your laptop by using TI Computer Diagnostic.



Understand the hardware and software requirements for TEMS Investigation.



Install TEMS Investigation.



Understand the license update process.



Review your license contents.



Run TEMS Investigation.

TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

TEMS Investigation Computer Diagnostics (1/3) 

Evaluates current status of the PC.



Determines how well it is prepared for running TEMS Investigation.



Performs the following:



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

Checks several PC settings that have significant impact on TEMS Investigation performance, particularly regarding data collection.



Checks hardware capabilities (processor and RAM), and matches them against the requirements of TEMS Investigation.

It is not launched automatically after the installation of TEMS Investigation. Please check this first! TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

TEMS Investigation Computer Diagnostics (2/3)  AutoPlay  Automatic launching of a PC application following device connect must be avoided. Therefore, make sure that for all connected devices used with TEMS Investigation, AutoPlay is disabled. How to disable AutoPlay is explained at http://support.microsoft.com/kb/967715 under the heading “How to disable or enable all Autorun features in Windows 7 and other operating systems”. The value that should be used to get a green light in the Computer Diagnostics tool is 0xFF, which means “Disables AutoRun on all kinds of drives”.

 Check Port-scanning Software You should not have any software installed that periodically scans COM or USB ports, for instance Microsoft Outlook synchronization software. The reason is that such software may cause difficult device connect problems in TEMS Investigation.

Security Products Please note that hard disk encryption software, firewalls, virus scanners, and other security products may prevent multiple RAS sessions from being maintained concurrently, thus interfering with data service testing. Contact your IS/IT department for assistance in these matters. The realtime scanning feature of antivirus software is prone to generate considerable CPU load. If you find the overall CPU load excessive, it may be a good idea to try turning off the realtime scanning feature. 14

TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

TEMS Investigation Computer Diagnostics (3/3) Sleep Mode, Screen Savers, Energy Saving Features You should make sure that the computer used for measurement and recording does not go into any kind of standby mode: • Never put the PC in Sleep mode. Disable the Windows screen saver: Open the Control Panel and select Personalization Screen Saver. Under “Screen saver”, select “(None)”. In the same dialog, make appropriate settings under Power management so that these features are never activated during measurement.  Disable any other screen savers. (If the PC does go into standby, it may be necessary to unplug your data collection devices and plug them in again.)

User Access Control (UAC) In Windows 7, there are four UAC levels. UAC should be set to the lowest level, “Never notify”. For running multiple concurrent data service sessions or logging IP data, as well as for the automatic software update function, this is strictly necessary.

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

PC Hardware Requirements TEMS Investigation 15.3 is designed to run on a standard PC and interfaces with the connected devices mainly through USB or serial ports.

Processor and RAM requirements are strongly dependent on 1) what external devices are connected and 2) what tasks they perform. The recommended minimum configuration is: Pentium T7200 or AMD TL-58 class CPU, preferably with dedicated graphics card from ATI or nVidia; 1 GB RAM. Please note that it is not advisable to collect data with more than one device, or to collect data in an LTE or HSPA network, using this configuration. HSPA and LTE data service testing at high throughput rates (above 50 Mbit/s) with a Qualcomm chipset based device requires a very powerful PC processor, for example a second-generation Intel Core i5 or comparable Intel Core i7. For testing with a large array of connected devices (for example, 6–8 devices plus GPS), an Intel Core i7-nnnQM/XM, Intel Core i7-2nnnQM/XM, or equivalent processor is necessary. Other hardware requirements: • One USB port for each user terminal • USB port for HASP HL SRM hardware key ( For hardware dongle license) 16

TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

PC Software Requirements The following operating systems are supported: • Windows 7 with Service Pack 1 (x86, x64) (not Windows 7 Home) • Windows Vista with Service Pack 2 (x86) Below is for the third-party software that is required for various tools and actions in TEMS Investigation. When installing third-party software, administrator rights are required, and possibly (depending on UAC settings) the installation must be run using the Run as administrator option.

• .NET Framework version 4.5 must be installed on the PC. It is included in the TEMS Investigation installation package and will be installed automatically if not already present. • Microsoft Network Monitor (NetMon) is used by TEMS Investigation as IP sniffer and must be present. It is installed along with TEMS Investigation. (NetMon version 3.4) • Internet Explorer 8 or later required for Report Generator and online help. • Internet Explorer 9 or later required for HTTP download/upload testing with Internet Explorer. It is also required for streaming over HTTP. • Adobe Flash Player required for streaming over HTTP. • Microsoft DirectX 9.0c or later required for RTP streaming.

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

Installing TEMS Investigation The installation is done by running the file TEMSInvestigation15.3.exe. For the first time, there will be 2 options will appear, 1) FlexNet or 2) HASP license will be used as licensing solution. If you have a HASP dongle, select HASP SRM License. •You must have administrator rights on the PC to be able to install TEMS Investigation. •Also please note that the PC must have a working Internet connection when executing the EXE file, since various software components will be retrieved over the Internet. This includes Microsoft .NET 4.5 in case the PC does not already have it installed. If Microsoft .NET 4.5 needs to be installed, the entire installation procedure may take up to 10–20 minutes to complete. [Kindly use the full dotnetfx4.5 SW] File : dotnetfx45_full_x86_x64.exe On some PCs, a reboot may take place after the .NET Framework installation. By default, TEMS Investigation will be installed to the directory C:\Program Files\Ascom\TEMS Products\TEMS Investigation 15.3. ** Please ensure your laptop is 32 bit or 64 bit. If the laptop does not work, reinstall the Microsoft C++ vcredist_x64.exe or vcredist_x84.exe software 18

TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

Installing Device Drivers (1/4) •USB drivers are provided for all user terminals that can be purchased with TEMS Investigation, as well as for many other For certain user terminals, however, drivers must be obtained from the suppliers. Sony Xperia V LT25i, Xperia T LT30a For these devices you need to obtain the driver from Sony PC Companion. • When connecting the phone, you will be presented with the option to install Sony PC Companion software. Select Install. Should this dialog not be displayed, you can enable the option to display Install PC Companion on the phone as follows: Settings Xperia Connectivity Install PC Companion. In the AutoPlay dialog that appears, Select Run Startme.exe. 19

TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

Installing Device Drivers (2/4) After the installation is done, enable tethering on the phone under Settings More Tethering & portable hotspot USB Tethering. • In the Device Manager, verify that the item “Sony sa0106 ADB Interface Driver” appears. See the screenshot below. •The Xperia phone should now be detected in TEMS Investigation.

This is because the PC Companion software might interfere with other devices. Do the uninstall from the Windows Control Panel as usual.

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

Installing Device Drivers (3/4) Sony Arc LT18i

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

Installing Device Drivers (4/4) Sony Arc LT18i

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

HASP Admin Control Center 

Review what is covered by your local or network license.



Accessed using Internet Browser 



http://localhost:1947/_int_/features.html

Each Feature Id is related to a license option.

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Feature ID (Licensing) (1/2)

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Feature ID (Licensing) (2/2)

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[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

License Control Center for GLS license 

Checking the mapped on license at License Control Center

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[ SOFTWARE INSTALLATION AND RECOMMENDED SETTINGS ]

Launching TEMS Investigation 



HASP license or GLS license is required to launch TEMS Investigation. 

HASP HL: Hardware key must be connected to a USB port of the PC.



Global License System

Launched from: 

Start>All Programs>Ascom>TEMS Products>TEMS Investigation 15.3

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Installation Notes UAC must be set to the lowest level (i.e. turned off) for this function to work. If an error dialog stating “The requested operation requires elevation” appears upon startup of TEMS Investigation, that indicates there is a problem with the UAC level.

 For faster boot up TEMS Investigation, Click the Device Detection Properties and uncheck the Device that will not be used or not purchased such as Andrew, Anritsu, DRT, Rohde & Schwarz, Transcom etc. You need to restart the TEMS Investigation before it will be applied.

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Automatic Check for TEMS Investigation Software Updates When starting TEMS Investigation for the first time after installation, you are invited to connect to an Ascom server and find out if there is a newer TEMS Investigation software version available. If you click Check for updates, a wizard opens where you can check whether a newer version exists. If that is the case, you proceed to decide whether or not to install it. If you accept the update, it will be downloaded, whereupon TEMS Investigation terminates automatically and the update is installed. Because of the automatic shutdown that takes place, be sure to save your work before accepting an update. Click Close to dismiss the update check. The update check prompt also appears on application start-up if no update check has been performed over the last 28 days. Alternatively, you can manually initiate the update check from the about box (Help menu About TEMS Investigation 15.3) by clicking the button Tech Support and then Check for updates. Or you can also go to Start – All Programs – Ascom – Utilities – Check for TEMS Investigation 15.3 Updates

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Accompanying Utilities (1/2) A number of utilities are installed along with TEMS Investigation 15.X: • RouteFinder™, used to search TRP logfiles. See the RouteFinder User’s Manual. • RouteUtility™, used to split a TRP logfile into several self-contained logfiles, or to extract a segment from a TRP logfile into a new logfile. See the User’s Manual, section 10.10. (Optional features) • HASP SRM Remote Update, used to update license options in HASP keys. See the document “TEMS HASP SRM Key Information” which is found in the TEMS Investigation documentation package. • Manual UE Configuration, used to assist TEMS Investigation in detecting certain types of devices. See the Device Configuration Guide, section 3.1 and the User’s Manual. Service Settings, used to manage configuration sets for service testing. See the User’s Manual, section 12.18.2.

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Accompanying Utilities (2/2) Computer Diagnostics, used to rate the capabilities of the PC and check its current settings, matching the findings with the requirements posed by TEMS Investigation. This utility is launched in the course of the installation. See the Device Configuration Guide, chapter 2 for full coverage of this utility.

• TEMS Pocket Positioning Tool, used to assign geographical coordinates to TEMS Pocket logfiles (*.tpz, versions 11.0–12.2) recorded by pinpointing (i.e. no GPS). See the TEMS Pocket Positioning Tool User’s Manual, which is part of the TEMS Investigation documentation package.

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TEMS™ INVESTIGATION 15.X TEMS Investigation User Interface

[ THE INDUSTRY-LEADING AIR INTERFACE TEST TOOL ] TEMS Investigation 15.X - Feb 2014 @ Globe

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[ TEMS INVESTIGATION USER INTERFACE ]

Objectives 

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After completing this module you will be able to: 

Understand the user modes of TEMS Investigation.



Describe the TEMS Investigation user interface.



Use predefined workspaces and configure new ones.



Load maps into your workspace.



Load cell files into your workspace.

TEMS Investigation 15.X - Feb 2014 @ Globe

[ TEMS INVESTIGATION USER INTERFACE ]

TEMS Investigation User Modes 

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TEMS Investigation can be run in two different modes: 

Drive testing mode: Information presented on the screen is obtained from devices connected to the PC and activated in TEMS Investigation. New logfiles can be recorded in this mode.



Analysis mode: Information presented on the screen is read from a logfile. This mode is used for inspection and analysis. Previously it is called Replay Mode



User modes are mutually exclusive.

TEMS Investigation 15.X - Feb 2014 @ Globe

[ TEMS INVESTIGATION USER INTERFACE ]

TEMS Investigation User Interface 

Workspace



Worksheets



Navigator



Toolbars



Menu Bar



Status Bar

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ TEMS INVESTIGATION USER INTERFACE ]

Workspaces and Worksheets 



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Workspace is the entity that stores all windows and settings used in a working session. 

Only one workspace open at a time.



Handled from File and View toolbar or File menu.

Worksheets are divisions of the workspace to manage windows more smoothly. 

Up to ten worksheets can be active simultaneously.



Handled from the Worksheet menu TEMS Investigation 15.X - Feb 2014 @ Globe

[ TEMS INVESTIGATION USER INTERFACE ]

Navigator 

Allows to setup and manage your workspace and external equipment.



It has the following tabs:

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

Equipment tab.



Menu tab.



Info Element tab.



Worksheets tab.



Logfile tab.

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Logfile Tab Under Navigator (1/2)

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Logfile Tab Under Navigator (2/2)

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[ TEMS INVESTIGATION USER INTERFACE ]

Presentation Windows 

Line Charts



Bar Charts



Status Windows



Message Windows



Event Counter windows



Map

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[ TEMS INVESTIGATION USER INTERFACE ]

Control Windows 

Service Control Designer



Service Control Monitor

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ TEMS INVESTIGATION USER INTERFACE ]

Configuration Windows 

Audio Indications



Event Definition



File Transfer



General

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ TEMS INVESTIGATION USER INTERFACE ]

Loading Maps 

A GeoSet is a special type of workspace used for map layers.



GeoSets are constructed using the GeoSet Manager.



TAB files are used to construct a GeoSet.



Once the GeoSet is created it can be opened as a map in the Map Window.

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[ TEMS INVESTIGATION USER INTERFACE ]

Loading Cell Files 

Cell Files 

Text format (.cel)*



XML format (.xml)



Load cell files using the General Window



Add Cell Layer Themes in the Map Window 

Cell Theme



Cell Line Theme



Cell Color Theme

* GSM and UMTS only

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ TEMS INVESTIGATION USER INTERFACE ]

Pinpoint Window •Using IBWave Technology • Pinpointing can be 1. Manual

2. Predefined

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TEMS™ INVESTIGATION 15 Module 4: Connecting Equipment

[ THE INDUSTRY-LEADING AIR INTERFACE TEST TOOL ] TEMS Investigation 15.X - Feb 2014 @ Globe

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[ CONNECTING EQUIPMENT ]

Objectives 

After completing this module you will be able to: 

Activate/deactive equipment in TEMS Investigation.



Manually run services and apply control functions.



View and modify certain properties of devices.



Use the Manual UE Configuration utility.

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[ CONNECTING EQUIPMENT ]

How to Sony LT25i detectable 



USB Debugging ON 

Settings – Developer Options



Check USB Debugging

USB tethering ON 

More…



Tethering & Portable hotspot



Check USB tethering

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[ CONNECTING EQUIPMENT ]

Equipment tab of the Navigator 

External devices are automatically detected and listed in the top pane of the Navigator’s Equipment tab.



Each device is represented by a number “EQ” item.



You need to activate a device before you can use it for data collection.



Activate/Deactivate a detected device from its context menu (right-clicking it).



Activate/Deactivate all devices clicking the Activate All/Deactivate All buttons on the Equipment tab toolbar.

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[ CONNECTING EQUIPMENT ]

Running services and applying control functions manually 

Manually run services on a device from the Activities subtab.



Manually apply control functions to a device.



Right-click specific activity to enable context menu, then select activity and associated Configuration Set where required.



A Configuration Set defines settings for a particular activity.



Configuration Sets created here can later be used for scripts.

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[ CONNECTING EQUIPMENT ]

Equipment Properties 

You can view and modify certain properties of devices from TEMS Investigation.



Device properties vary by phone model.



Right-click the device in the top pane of Navigator’s Equipment tab and select “Properties…”



Click Apply after changing properties for changes to take effect.

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[ CONNECTING EQUIPMENT ]

Manual UE Configuration 

The Manual UE Configuration utility helps TEMS Investigation recognize a device that is not detected properly.



For certain devices you must use the Manual UE Configuration utility as an aid to detection.



This utility is launched by clicking the Start Manual UE Config button on the Equipment tab of the Navigator.

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TEMS Investigation 15.X - Feb 2014 @ Globe

[ CONNECTING EQUIPMENT ]

Summary 

    

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External devices are automatically detected and listed in the top pane of the Navigator’s Equipment tab. To Activate/Deactivate a detected device, right-click it on the Navigator’s Equipment tab and choose Activate/Deactivate from the context menu. You can Activate/Deactivate all devices by clicking the Activate All/Deactivate All buttons on the Equipment tab toolbar. You can manually run services on a device and apply control functions to it from the Activities subtab. You can view and modify certain properties of devices from TEMS Investigation. Device properties vary by phone model. The Manual UE Configuration utility helps TEMS Investigation recognize a device that is not detected properly.

TEMS Investigation 15.X - Feb 2014 @ Globe

TEMS™ INVESTIGATION 15 Module 5: Service Control Designer and Service Control Monitor

[ THE INDUSTRY-LEADING AIR INTERFACE TEST TOOL ] TEMS Investigation 15.X - Feb 2014 @ Globe

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Objectives 

After completing this module you will be able to: 

Understand how to compose and configure scripts.



Understand how to validate and run scripts.



Understand how to save and load scripts and snippets.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

The Service Control Designer 

The Service Control Designer window is used to compose service control workflows (scripts).



Panes: 

Activity pane



Workflow pane



Properties pane



Configuration Sets pane

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (1/13) 

Script that dials single voice calls. 

Add voice call activity to the script.



Dial box and Properties pane are tagged with exclamation mark, activity is not properly configured yet.



Define a configuration set for the Dial activity in the Configuration Sets pane.



Properties and Workflow panes are updated with the configuration data.



To specify duration of the call we use the Wait activity.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (2/13) 

Drag the Wait activity just below the voice dial box.



Set the duration in the Properties pane.



Add the Hang Up activity after the wait.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (3/13) 

Setting Up a Network Connection 

Add Network Connect activity to the script.



Exclamation marks indicate that configuration is missing.



Define a configuration set for the Network Connect activity.



Select the configuration set in the Properties pane

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (4/13) 

Setting Up a Data Service activity (FTP download) 

Add a Network Connect activity and associate it with an existing configuration set (W995_Dialup_1)



Then add a Network Disconnect activity at the bottom of the workflow.



Insert an FTP Download activity between the network connect and disconnect.



Define a configuration set for the FTP Download activity and select it in the Properties pane.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (5/13) 

Explicit PS attach and detach operations. 

To measure the time taken by these operations for the purpose of computing KPIs.



Add a PS Detach and a PS Attach activity in that order at the beginning of a workflow.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (6/13) 

Snippets. 

A snippet is fixed sequence of activities defined as a building block.



Can be reused, saving time and effort creating new scripts.



Predefined snippets for all supported services are provided.



Predefined snippets are tailored to produce all data required for KPI computation.



An arbitrary activity sequence can also be saved as a user-defined snippet.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (7/13) 

Activity properties that control execution. 

On Failure: Determines what happens if an activity fails.



Abort: Used to abort an activity after a fixed length of time or if a particular event occurs.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (8/13) 

Sequence Activity. 

Defines a sequence of activities as a unit, allowing it to be treated as such.



This activity has no unique properties.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (9/13) 

If-Else Activity. 

Used to split the execution flow into several branches based on outcome of previous activity.



Evaluation of conditions proceeds from left to right.



Each branch is constituted by an “ifelse branch” activity.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (10/13) 

While Activity. 

Used to repeat a sequence of activities a predetermined number of times.



While loops can be nested arbitrarily.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (11/13) 

Wait Activity. 

The function depends on its position in the workflow.



Following a Dial or Video Dial activity, gives duration to the call.



Appearing elsewhere, it temporarily suspends the execution of the workflow branch where it is located.



The Duration property governs how long to wait.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (12/13) 

Parallel Activity. 

Causes the workflow to split unconditionally into two or more branches (no hard limit).



Each branch must involve different devices.



Each parallel branch is encapsulated within a Sequence activity.



This activity has no unique properties.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Composing and configuring scripts (13/13) 

UE Control functionality. 

Control functions accessible from the Equipment Tab of the Navigator can be applied in a script as activities.



RAT lock and Band lock activities are more generic than the manual control functions.



UE control activity in a script can only be executed if the target device is capable of the operation in question.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Validating and Running Scripts (1/5) 

Validating Scripts. 

To ensure a script is syntactically correct.



To make sure it does not assign tasks that you devices don’t support .



A non-trivial issue when building complex scripts.



Also crucial for UE control functionality.



Scripts are automatically validated when started.



Can be validated in advance.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Validating and Running Scripts (2/5) 

Running Scripts – General aspects. 

Scripts can be run from the Service Control Designer or Service Control Monitor.



Devices involved in a script execute their assigned activities independently of one another with the following exceptions: 

When devices engage in a service where they interact.



When devices are involved in different workflow branches that converge. In this case, all branches are synchronized before the execution proceeds past the point of convergence.



The script will not work properly if the keylock function is activated in any of the phones.



It is recommended that you disable IPv6 for all device modems in Windows 7 and Vista.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Validating and Running Scripts (3/5) 

Running Scripts from the Service Control Monitor. 

Click the Open Script button to select your script.



Click the Run Script button to start the script.



Click the Stop Script button to stop script execution.



Status tab shows current status for each device.



Summary tab shows statistics on the outcome of each activity type.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Validating and Running Scripts (4/5) 

Running Scripts from the Service Control Designer. 

Enter the script menu and choose Run.



The Status and Summary tabs replace the usual contents of the window.



Click the Stop Script button to stop script execution.



Click the Return to Designer button to return to the Service Control Designer window.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Validating and Running Scripts (5/5) 

Suppressing parts of a script. 



To run only certain parts of a script and exclude others, you can disable any individual activity. 

Right-click and deselect Enabled from the context menu.



Change Enable flag to False in Properties pane.

Activity currently disabled appears dimmed in the workflow pane.

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Saving and Loading Scripts 

To save a script to file, click the Save button Designer toolbar.



Extension of the file is .tsc (for TEMS Service Control).



The Save Script dialog contains the following options: 

Description. Free-text field.



Format. Standard or Redistributable.

on the Service Control



You can save the script as a snippet.



You can save the script as an image.



To open an existing script stored on file, click the Open button Service Control Designer toolbar.

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on the

[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Summary (1/2) 

The Service Control Designer window is used to compose service control workflows (scripts).



The Activity pane is a palette holding all script building blocks: for running services, for controlling devices, and for executing flow control.



The Workflow pane is the area where you assemble your script graphically in the form of a flowchart.



The Properties pane contains properties of the activity that you are currently working .



In the Configuration Sets pane you define various entities that can be reused in any script, for example all the details for accessing a particular FTP server. An exclamation mark in the activity box means that the activity is not yet properly configured. To give a duration to a call, we need to use the Wait activity. A Network Connection is a necessary preparation for running data services. Explicit PS attach and PS detach operations are used to measure the time taken by these operations, particularly for the purpose of computing KPIs. A snippet is a fixed sequence of activities that is defined as a building block and can be reused as such, saving time and effort when creating new scripts. The predefined snippets are tailored to produce all data required to compute KPIs. The KPI computation itself is done using TEMS Discovery.

     

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[ SERVICE CONTROL DESIGNER AND SERVICE CONTROL MONITOR ]

Summary (2/2)    

     

The Sequence activity formally defines a sequence of activities as a unit, allowing it to be treated as such. An If-Else activity is used to split the execution flow into several branches based on the outcome of a previous activity. While loops are used to repeat a sequence of activities a predetermined number of times. The function of the Wait activity depends on its position in the workflow. Following a Dial or Video Dial activity, gives duration to the call. Appearing elsewhere, temporarily suspends the execution of the workflow branch where it is located. The Parallel activity causes the workflow to split unconditionally into two or more braches, each of which must involve different devices. There is no hard limit on the number of branches. A number of control functions accessible from the Navigator (Equipment tab, bottom part, Activities tab) can also be applied in a script in the form of activities. Before a script is run, it needs to be validated to ensure that it is syntactically correct and does not assign tasks that your devices do not support. You can run a script either from the Service Control Designer or from the Service Control Monitor. To run only certain parts of a script and exclude others, you can disable any individual activity Extension of the script file is .tsc (for TEMS Service Control).

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TEMS™ INVESTIGATION 15 Module 6: Collecting and Analyzing Data

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[ COLLECTING AND ANALYZING DATA ]

Objectives 

After completing this module you will be able to: 

Generate logfile recordings in TEMS Investigation.



Replay logfiles in TEMS Investigation.



Display Information Elements and Events on the Map window.

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[ COLLECTING AND ANALYZING DATA ]

Recording Logfiles (1/2) 

Logfiles can be recorded in the following ways:   

From the Record toolbar or Logfile menu Using keyboard shortcuts. F6 From within scripts.



All procedures produce an output file with extension .trp.



The default naming is in the form of a timestamp: mmddhhmmss.trp (month, day, hours, minutes,seconds).



From the Record toolbar, Logfile menu or using keyboard shortcuts you can Start/Stop a recording, Insert Filemarks.

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[ COLLECTING AND ANALYZING DATA ]

Recording Logfiles (2/2) 

Recording logfiles from within scripts:  

Control activity Start Recording starts a logfile recording. Control activity Stop Recording stops a logfile recording.



Logfiles always record data from all activated devices, not only devices that participate in the script.



While recording governed by a script is ongoing, using the Record toolbar can still manipulate the recording.

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[ COLLECTING AND ANALYZING DATA ]

Displaying IEs and Events on the Map window (1/3) 

Presentation layers are used to present network data on the map.



Themes are created and added to the presentation layers. 

Information Element (IE) themes



Event themes



Theme Settings are accessed from the Map window toolbar.



A set of presentation layers is already supplied, you can modify them or create new ones.

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[ COLLECTING AND ANALYZING DATA ]

Displaying IEs and Events on the Map window (2/3) 

To present information elements, create “Information Element Themes” (IE Themes).



They govern the appearance of markers plotted on the map in terms of color, size and shape (symbol).



Colors, sizes and symbols used in the map are the default ones, set on the Info Element tab of the Navigator.



To create a new IE theme, select a layer and click Add Theme.

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[ COLLECTING AND ANALYZING DATA ]

Displaying IEs and Events on the Map window (3/3) 

To present events, create “Event Themes”.



To create a new Event theme, select the Event layer and click Add Theme.

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[ COLLECTING AND ANALYZING DATA ]

The Right-hand Pane of the Map Window 

The Info Tab shows data represented by a single theme marker selected on the map window.



The Legend tab gives an overview of presentation themes displaying full details of theme settings.



The Graph tab shows basic statistic data in the form of histograms for each IE contained in a group of selected theme markers.

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[ COLLECTING AND ANALYZING DATA ]

Summary 

Logfiles can be recorded from the Record toolbar, Logfile menu, using keyboard shortcuts or from within scripts.



From the Record toolbar, Logfile menu and using keyboard shortcuts, you can Start/Stop a recording.



From within scripts, you use the control activities Start Recording and Stop Recording.



Presentation layers are used to present network data on the map, themes are created and added to the presentation layers.



To present information elements, you create “Information Element Themes” (IE Themes).



To present events, you create “Event Themes”.



The right-hand pane of the map window is used to view information from theme markers selected on the map (IEs, Events, Cells).

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TEMS™ INVESTIGATION 15 Module 7: Reports and Exports

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[ REPORTS AND EXPORTS ]

Objectives 

After completing this module you will be able to: 

Generate reports in TEMS Investigation.



Export logfiles in other formats from TEMS Investigation.

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (1/8) 

You can generate a report in HTML format from one or several logfiles which summarizes the data in the logfiles.



Logfiles to be included in the report must be closed.



External devices must be deactivated for the report generation to work properly.



Click the Generate Report button on the Report toolbar to open the report wizard.

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (2/8) 

To add logfiles on which to base the report, click the Add button and browse for the files.



Specify a path for the Output directory or browse for one.



To assemble the contents of the report, click the Properties button.

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (3/8) 

The report can compare information element values with thresholds.



A number of thresholds are predefined but you can also create your own thresholds.



On the IE tab select the thresholds you wish to use



In the report, it is indicated for each threshold:  

How many times the value of the IE has crossed the threshold How long the peaks/dips have lasted on average

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (4/8) 

The report has a section with event statistics.



On the Events tab you choose what events to include in these statistics.



Only failure events should be checked in this step. This is the default setting.

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (5/8) 

In the Mobiles tab you select the external devices whose data you want to include in the report.

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (6/8) 

In the Scan Channels tab, you choose what scan data to present in the report.



Settings in this tab are applicable only if your logfiles contain scan data.



Define channels to populate the “Available” box.



Move items that you wish to present to the “Selected” box.

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (7/8) 

In the User Details tab, specify a user name and a report number to be printed in the report header.



You can save the report setup for future use. A file with extension .rpt is created.



To generate the report, click Finish in the Report Wizard.

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[ REPORTS AND EXPORTS ]

Generating Logfile Reports (8/8) 

Report Contents: 

Header



Logfile information



Worst cell indication



Thresholds



Events



Scan data



Distribution charts for thresholded parameters



Distribution charts for scan data (if any)

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[ REPORTS AND EXPORTS ]

Exporting Logfiles (1/2) 



Logfiles can be exported in the following formats from TEMS Investigation: 

Text file



MapInfo 3.0 (Interchange or Tab format)



ArcView Shapefile



Marconi Planet DMS 3.1



Ethereal



MDM (CDMA)

Preparing an Export Order 

From the Logfile menu, select Export Logfile.



Click Add.

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[ REPORTS AND EXPORTS ]

Exporting Logfiles (2/2) 



Specifying the contents of Export Files. 

Click the Setup button to open a dialog to specify the IEs to include in the report.



You choose each IE separately.



IEs with arguments are picked one component at a time.



The chosen item is exported from all devices that report it by default.

Start the export from the Export Logfile window.

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[ REPORTS AND EXPORTS ]

Summary 

You can generate a report in HTML format from one or several logfiles which summarizes the data in the logfiles.



Logfiles to be included in the report must be closed.



External devices must be deactivated for the report generation to work properly.



The report can compare information element values with thresholds. A number of thresholds are predefined but you can also create your own thresholds.



You can include event statistics in the report.



You can generate the report using data from specific devices only.



You can include scan data in your report if its available in your logfiles.



You can save the report setup for future use.



In most cases, you can specify what IEs to export and from what device.

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New Features

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Options & Manage Settings

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General Options •Meant for Interpolation of Pinpointing cache size messages

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Recording Options •Quick Recording •Enable message count •Enable time Interval threshold

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[ NEW SETTINGS ]

TEMS Investigation Settings Manager • Import and Export Configuration Settings • Target is Target directory

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[ NEW SETTINGS ]

RouteFinder

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[ NEW SETTINGS ]

Set Equipment Number

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SUMMARY

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[ SUMMARY ]

SUMMARY  Data collection and real-time troubleshooting  Support for a variety of terminals and scanners  Multi-technology capabilities  Data collection as well as service testing

 Drive testing and indoor data collection

 On-screen post-processing  Multiple means of presentation and total flexibility  Single logfile replay as well as post-processing of multiple logfiles

 Reporting  HTML based report generator

All in one tool! TEMS Investigation 15.X - Feb 2014 @ Globe

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LEGAL DISCLAIMER This document contains specific forward-looking statements, e.g. statements including terms like “believe”, “expect” or similar expressions. Such forward-looking statements are subject to known and unknown risks, uncertainties and other factors which may result in a substantial divergence between the actual results, financial situation, development or performance of Ascom and those explicitly presumed in these statements. Against the background of these uncertainties readers should not rely on forward-looking statements. Ascom assumes no responsibility to update forward-looking statements or adapt them to future events or developments.

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THANK YOU!

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