Technical Trainer

ALAN L. ROSEN P.O. Box 470391 Brookline Village, MA 02447 Home (617) 731-8431 Cell (857) 719-3107 [email protected]

PROFESSIONAL PROFILE An adaptive, resourceful and seasoned Trainer and Courseware Designer in network test tools, IT support, network design and implementation. Extensive expertise and timely results in creating, improvising and delivering classroom and web based training on network testing, security, design, support, maintenance, programming and provisioning. Able to translate complex concepts that general audiences can understand. Highly developed public speaking and communication skills. Able to effectively operate in chaotic environments. Available for extensive travel, relocation and telecommuting. Citizen of USA. TECHNICAL EXPERTISE Hardware

Ixia Optixia chassis’s, Cisco Routers & Switches, Enterasys Switches and Routers, Nortel / BayRS Routers, Nortel Contivity Switch, Nortel/Baystack Hubs and Switches, Alteon Web Switches, Sun systems, MIPS RISC, DEC Alpha, VAX, MC680x0, Macintosh and Intel PC's

Systems

Windows (95, 98, NT, XP, Server, Vista), UNIX (SOLARIS, LINUX, ULTRIX, OSF, SYSV, BSD4.2, VENIX and UniPlus), Mac OS and VMS

Applications

Network and security test tools and methodologies, network protocols and design, Virtual Private Networks, firewall design configuration and positioning, encryption algorithms, PKI, system management, software development and control systems, distributed operating systems, software support and maintenance utilities

Protocols

OSPF, BGP, PPP, PIM, PPPoE, QoS, DHCP, IPSec, IKE, MPLS VPN’s, PPTP, L2TP, DNS, LDAP, RADIUS, SNMP, SMTP, IPComp, Syslog, RIP, RIP2, VLAN, Frame Relay, Spanning Tree and variants, T1, and Ethernet

Languages

C, HTML, JavaScript, FORTRAN, BASIC, PL/I, Pascal, many UNIX shells PROFESSIONAL EXPERIENCE

IXIA, Calabasas, CA 2005-2010 Technologist – Technical Trainer • Provided technical instruction and course development for technology and product training using mainstream Ixia hardware and software platforms. • Developed and delivered training resources in lecture/lab format, online live Webex sessions and recorded JIT training sessions.

Alan L. Rosen

Resume Page 2

ENTERASYS NETWORKS, Andover, MA 2004-2005 Technical Instructor IV • Developed and delivered new product based switch and routing technology courses through classroom and web-based training. • Authored and reviewed technical user manuals utilizing PowerPoint, Interwise and Adobe FrameMaker 7.1. BAY NETWORKS ⇒ Nortel Networks ⇒ Global Knowledge, Billerica, MA 1994-2002 Principal Technical Instructor • Delivered and taught network routing protocols for product and technology courses to Nortel customers and resellers including network design, evaluation and security. • Designed and created effective lab exercises incorporated into courseware. • Contributed design criterion and questions for certification testing. • Coordinated and managed training program delivery achieving $750K in annual revenues. DIGITAL EQUIPMENT CORP., Maynard, MA 1988-1994 Principal Instructor/System Administrator • Developed and taught UNIX/ULTRIX/OSF and network internals, operating system administration and troubleshooting to field service personnel. • Managed the educational services subnet/subdomain within the corporate IP network. • Administered the R&D network and systems used for ULTRIX/DEC/OSF development including printers, backups, installations and others. Previous Experience Includes: System Administration Software Development & Support Programmer Analyst EDUCATION M.S., Computer Science, Rutgers University, New Brunswick, NJ B.S., Computer Science (Minor in Accounting/Chemistry), Brooklyn College, NY CERTIFICATIONS & PRESENTATIONS Certified Router Expert, Bay Networks/Nortel Networks Conference Speaker, International Nortel Networks Meridian Users Group, 2001 REFERENCES http://www.linkedin.com