Table of Content (1)

PRACTICUM EXPERIENCE AT TAAL VISTA HOTEL TAGAYTAY, CITY

A Narrative Report Submitted to the Faculty of the Cavite State University Indang, Cavite

In partial fulfillment of the requirements for the Bachelor of Science in Hotel and Restaurant Management

CYRUS C. ROMANES

Republic of the Philippines CAVITE STATE UNIVERSITY (CvSU) Don Severino de las Alas Campus Indang, Cavite

Home Economics, Vocational and Technical Education Department COLLEGE OF EDUCATION

Narrative Report of

:

CYRUS C. ROMANES

Title

:

PRACTICUM EXPERIENCE AT TAAL VISTA HOTEL

APPROVED

  ________________________ MA. AGNES P. NUESTRO Practicum Adviser

___________________ DAISY M. MARCA Department Chairman

_______ Date

_______ Date

_________________________ MARY JANE D. TEPORA Practicum Coordinator

_________________________ MA.AGNES P. NUESTRO DEAN, CEd

_______  Date

_______  Date

Note:

Original copy to be filed n the University Library and one copy to be distributed to the following: Practicum Adviser and Student.

BIOGRAPHICAL DATA

The author, Mr. Cyrus C. Romanes was born on November 22, 1989 in Emilio Aguinaldo General Hospital at Trece Martirez City. He is the youngest son of Mr. and Mrs. Ernesto and Nenita Romanes. He resides at 157 Calumpang Cerca Indang, Cavite. He completed his elementary education at Indang Central Elementary School in 2003 and completed his secondary education at Dasmariñas National High School- Main and graduated in March 2007. After high school, he decided to enroll at Cavite State University Main Campus in Indang, Cavite for his college education and took up Bachelor of Science in Hotel and Restaurant Management.

ACKNOWLEDGEMENT

The author would like to express his deepest gratitude for those people who helped and contributed a lot in completing this Narrative report: Mr. Ernesto Romanes and Mrs. Nenita Romanes, his parents, for their untiring guidance, moral and financial support; Professor Daisy M. Marca, Class Adviser, Chairperson of Home and Economics Vocational

and

Technical

Education

Department

(HEVTED),

for

her

guidance,

encouragement and pieces of advice; Dr. Ma. Agnes P. Nuestro, Practicum Adviser, for sharing her experiences, invaluable suggestions, pieces of advice, encouragement and assistance during the practicum training; Dr. Mary Jane D. Tepora, Practicum Coordinator, for her encouragement suggestions during the training process; Faculty and staff of the College of Education, for their encouragement, support and for all the learning shared; Staff and crew of Taal Vista Hotel, for their help, support and for sharing their  expertise and for letting the author took his on-the-job training at their establishment; His friends: Boyet, Henry, Aldrin, Edren, Emets, Lolong, Ronald, Baldwin, Jowill, Maan, Darrylle and all his classmates, for the happy moments they shared throughout the authors entire stay in the university; V Concept Computer Center, for letting the author rent one of their units all the time the author needed; and

Foremost, to the Almighty God, for all the strength, wisdom and light that guides his path. To all of them, this piece of work is wholeheartedly dedicated.

CYRUS C, ROMANES

TABLE OF CONTENTS

TITLE PAGE…………………………………………………………………………………..i APPROVAL SHEET………………………………………………………………………….ii BIOGRAPHICAL DATA……………………………………………………………………iii ACKNOWLEDGEMENT……………………………………………………………………iv LIST OF TABLES………………………………………………………………………….viii LIST OF FIGURES…………………………………………………………………………..ix LIST OF APPENDICES………………………………………………………………………x INTRODUCTION………………………………………………………………………….…1 LINKAGE ESTABLISHMENT  Name and General Location………………………………………………………..…3 Historical Background……………………………………………………………..….3 Mission………………………………………………………………………………...4 Facilities, Number of Rooms and Types, Function Room……………………….……5

HOTEL PHASE Housekeeping Department…………………………………………………………...13 Duties and Responsibilities……………………………………………………….….14 Standard Operating Procedure……………………………………………………….17 Facilities and Equipment………………………………………………………..……22 Manpower………………………………………………………………………..…..23 Tasked performed……………………………………………………………………23 Strength…………………………………………………………………………….....….…..24 Weaknesses…………………………………………………………………………..………24 Insights……………………………………………………………………….………………24 RESTAURANT PHASE Food and Beverage Department…………………………………………………...…27 Duties and Responsibilities……………………………………………………….….29 Standard Operating Procedure …………………………………………………..…..32 Manpower……………………………………………………………………………34 Tasked performed ………………………………………………………..………….28

Strength…………………………………………………………………………………...….35 Weaknesses…………………………………………………………………………………..35 Insights……………………………………………………………………………….………36 Summary………………………………………………………………………….………….36 Conclusion………………………………………………………………………………...…37

LIST OF TABLES

Table

1

Taal Vista Hotel Room Rates: West Wing……………....……………………………5

2

Taal Vista Hotel Room Rates: East Wing…………………………………...………..7

LIST OF FIGURES

Figure

1

Location map………………………………………………………………...………..3

2

Organizational structure of Housekeeping Department……………………...………13

3

Organizational structure of the Food and Beverage Department ……………………28

LIST OF APPENDICES

Appendix

A

Pictures

B

Certification

C

Student Performance Evaluation

D

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