Synopsis of Ticket Reservation System
Short Description
The main objective of the Ticket Reservation System is to manage the details of Seats, Passengars,Trains, Booking, Stati...
Description
[yeipsfs io Xfkdct Zcscrvgtfie [ystca
[yeipsfs io Xfkdct Zcscrvgtfie [ystca
^g`c - 7
[yeipsfs io Xfkdct Zcscrvgtfie [ystca ^g`c Ei.
Xipfk Xftmc
7
Xftmc io tbc prilckt
;
Fetrihuktfie io tbc ^rilckt
8
Gjstrgkt io tbc ^rilckt ^rilckt
3
Ijlcktfvc io tbc ^rilckt
?
[kipc io tbc ^rilckt
0
Zcpirts io tbc prilckt
0
Aihumcs io tbc ^rilckt
Feput hgtg geh vgmfhgtfie io tbc prilckt
!
Ocgturcs io tbc prilckt
7"
[iotwgrc Zcqufrccet [pckfofkgtfie
77
Fhcetfofkgtfie io ecch
7#
Ocgsfjfmft! [tuh!
7;
[!stc hcsf"e io tbc prilckt
78
#scr Fetcrogkc $csf"e
73
^rcmffegr! ^rihukt $cskrfptfies
70
^rilckt %gtc"ir!
7
Fpmccetgtfie Actbihimi"!
7!
Xiims geh ^mgtoir & [iotwgrc Zcqufrccets
7!
Xiims geh ^mgtoir & 'grhwgrc Zcqufrccets
#"
[!stc Gegm!sfs
##
$gtg $fktfiegr!
#;
%iekmusfie io tbc ^rilckt
#8
Outurc skipc io tbc ^rilckt
#3
(fftgtfies io tbc ^rilckt
#?
)fjmfi"rgpb! geh rcocrcekcs
^g`c - #
[yeipsfs io Xfkdct Zcscrvgtfie [ystca
$etri%&ktfie io t'c ^ri(ckt Xfkdct Zcscrvgtfie [ystca) Xbc Xbc *Xfk *Xfk+ct +ct Zcsc Zcscrv rvgtf gtfie ie [!st [!stc* c* bgs bgs jcce jcce hcvc hcvcmi mipch pch ti ivcrrf ivcrrfhc hc tbc prijm prijmcs cs prcvgfmfe" fe tbc prgktfkfe" geugm s!stc, Xbfs siotwgrc fs suppirtch ti cmffegtc geh fe sic kgscs rchukc tbc bgrhsbfp bgrhsbfps s ogkch ogkch j! tbfs c-fstfe" c-fstfe" s!stc, s!stc, Aircivcr Aircivcr tbfs s!stc fs hcsf"ech oir tbc pgrtfkumgr ecch io tbc kipge! ti kgrr! iut ipcrgtfies fe g siitb geh coocktfvc geecr, Xbc gppmfkgtfie fs rchukch gs ukb gs pissfjmc ti gvifh crrirs wbfmc cetcrfe" tbc hgtg, Ft gmsi privfhcs crrir cssg"c wbfmc cetcrfe" fevgmfh hgtg, .i oirgm +eiwmch"c fs ecchch oir tbc uscr ti usc tbfs s!stc, Xbus j! tbfs gmm ft privcs ft fs uscr/orfcehm!, Xfk+ct Zcscrvgtfie [!stc > gs hcskrfjch gjivc> kge mcgh ti crrir orcc> sckurc> rcmfgjmc geh ogst geg"ccet s!stc, Ft kge gssfst tbc uscr ti kiekcetrgtc ie tbcfr itbcr gktfvftfcs rgtbcr ti kiekcetrgtc ie tbc rckirh +ccpfe", Xbus ft wfmm bcmp ir"gefgtfie fe jcttcr utfmfgtfie io rcsiurkcs, :vcr! ir"gefgtfie> ir"gefgtfie> wbctbcr wbctbcr jf" ir sgmm> bgs kbgmmce"cs kbgmmce"cs ti ivcrkic ivcrkic geh geg"fe" geg"fe" tbc tbc feoir feoirgtf gtfie ies s io [cgts [cgts>> Xrgfe rgfes> s> [tgtf [tgtfie ies> s> ^gssc ^gssce"c e"crs> rs> )ii+f )ii+fe", e", :vcr! :vcr! Xfk+c Xfk+ctt Zcsc Zcscrvg rvgtfi tfie e [!st [!stc c bgs bgs hfooc hfoocrce rcett Xrgf Xrgfes es ecchs ecchs>> tbcrc tbcrcoir oirc c wc hcsf" hcsf"e e c-kmu c-kmusfv sfvc c cpmi!cc geg"ccet s!stcs tbgt grc ghgptch ti !iur geg"crfgm rcqufrccets, Xbfs fs hcsf"ech ti gssfst fe strgtc"fk pmgeefe"> geh wfmm bcmp !iu cesurc tbgt !iur ir"gefgtfie fs cqufppch wftb tbc rf"bt mcvcm io feoirgtfie geh hctgfms oir !iur outurc "igms, Gmsi> oir tbisc jus! c-ckutfvc wbi grc gmwg!s ie tbc "i> iur s!stcs kic wftb rcitc gkkcss ocgturcs> wbfkb wfmm gmmiw !iu ti geg"c !iur wir+oirkc ge!tfc> gt gmm tfcs, Xbcsc s!stcs wfmm umtfgtcm! gmmiw !iu ti jcttcr geg"c rcsiurkcs,
^g`c - ;
[yeipsfs io Xfkdct Zcscrvgtfie [ystca *+strgkt io t'c ^ri(ckt Xfkdct Zcscrvgtfie [ystca) Xbc purpisc io Xfk+ct Zcscrvgtfie [!stc fs ti gutigtc tbc c-fstfe" geugm s!stc j! tbc bcmp io kiputcrfch cqufpcets geh oumm/omch"ch kiputcr siotwgrc> oumofmmfe" tbcfr rcqufrccets> si tbgt tbcfr vgmugjmc hgtg;feoirgtfie kge jc stirch oir g mie"cr pcrfih wftb cgs! gkkcssfe" geh gefpumgtfie io tbc sgc, Xbc rcqufrch siotwgrc geh bgrhwgrc grc cgsfm! gvgfmgjmc geh cgs! ti wir+ wftb,
Xfk+ct Zcscrvgtfie [!stc> gs hcskrfjch gjivc> kge mcgh ti crrir orcc> sckurc> rcmfgjmc geh ogst geg"ccet s!stc, Ft kge gssfst tbc uscr ti kiekcetrgtc ie tbcfr itbcr gktfvftfcs rgtbcr ti kiekcetrgtc ie tbc rckirh +ccpfe", Xbus ft wfmm bcmp ir"gefgtfie fe jcttcr utfmfgtfie io rcsiurkcs, Xbc ir"gefgtfie kge gfetgfe kiputcrfch rckirhs wftbiut rchuehget cetrfcs, Xbgt cges tbgt iec ecch eit jc hfstrgktch j! feoirgtfie tbgt fs eit rcmcvget> wbfmc jcfe" gjmc ti rcgkb tbc feoirgtfie, Xbc gf fs ti gutigtc fts c-fstfe" geugm s!stc j! tbc bcmp io kiputcrfch cqufpcets geh oumm/omch"ch kiputcr siotwgrc> oumofmmfe" tbcfr rcqufrccets> si tbgt tbcfr vgmugjmc hgtg;feoirgtfie kge jc stirch oir g mie"cr pcrfih wftb cgs! gkkcssfe" geh gefpumgtfie io tbc sgc, )gsfkgmm! tbc prilckt hcskrfjcs biw ti geg"c oir "iih pcroirgekc geh jcttcr scrvfkcs oir tbc kmfcets,
^g`c - 8
[yeipsfs io Xfkdct Zcscrvgtfie [ystca ,+(cktfvc io ^ri(ckt ie Xfkdct Zcscrvgtfie [ystca) Xbc gfe ijlcktfvc ijlcktfvc io tbc ^rilckt ie Xfk+ct Xfk+ct Zcscrvgtfie Zcscrvgtfie [!stc [!stc fs ti geg"c tbc hctgfms io Xrgfes> [cgts> Ogrc> [tgtfies> )ii+fe", Ft geg"cs gmm tbc feoirgtfie gjiut Xrgfes> ^gssce"crs> )ii+fe"> Xrgfes, Xbc prilckt fs titgmm! jufmt gt ghfefstrgtfvc ceh geh tbus iem! tbc ghfefstrgtir fs "ugrgetcch tbc gkkcss, Xbc purpisc io tbc prilckt fs ti jufmh ge gppmfkgtfie pri"rg ti rchukc tbc geugm wir+ oir geg"fe" tbc Xrgfes Xrgfes>> [cgts> [cgts> ^gssce" ^gssce"crs> crs> Ogrc, Ft trgk+s trgk+s gmm tbc hctgfms gjiut tbc Ogrc> [tgtfie [tgtfies> s> )ii+fe", &ektfiegmftfcs privf%c% +y Xfkdct Zcscrvgtfie [ystca grc gs oimmis)
^rivfhcs tbc scgrkbfe" ogkfmftfcs jgsch ie vgrfius ogktirs, [ukb gs Xrgfes> Ogrc> [tgtfies> )ii+fe" Xfk+ Xfk+ct ct Zcsc Zcscrv rvgtf gtfie ie [!stc [!stc gmsi gmsi geg" geg"c c tbc tbc ^gssc ^gssce" e"crs crs hctgf hctgfms ms iemfe iemfec c oir [tgtfies hctgfms> )ii+fe" hctgfms> Xrgfes, Ft trgk+s gmm tbc feoirgtfie io [cgts> ^gssce"crs> [tgtfies ckt Ageg"c tbc feoirgtfie io [cgts [biws tbc feoirgtfie geh hcskrfptfie io tbc Xrgfes> Ogrc Xi fekrcgsc coofkfcek! io geg"fe" tbc Xrgfes> [cgts Ft hcgms wftb ieftirfe" tbc feoirgtfie geh trgesgktfies io [tgtfies, Ageg"c tbc feoirgtfie io Xrgfes :hftfe"> ghhfe" geh uphgtfe" io Zckirhs fs fprivch wbfkb rcsumts fe pripcr rcsiurkc geg"ccet io Xrgfes hgtg,
^g`c - 3
[yeipsfs io Xfkdct Zcscrvgtfie [ystca Ageg"c tbc feoirgtfie io [tgtfies Fetc"rgtfie io gmm rckirhs io )ii+fe",
^g`c - ?
[yeipsfs io Xfkdct Zcscrvgtfie [ystca [kipc io t'c pri(ckt Xfkdct Zcscrvgtfie [ystca Ft g! bcmp kimmcktfe" pcrockt geg"ccet fe hctgfms, Fe g vcr! sbirt tfc> tbc kimmc kimmckt ktfie fie wfmm wfmm jc ijvfiu ijvfius> s> sfpm sfpmc c geh scesf scesfjm jmc, c, Ft wfmm wfmm bcmp bcmp g pcrsi pcrsie e ti +eiw +eiw tbc geg"ccet io pgssch !cgr pcrocktm! geh vfvfhm!, Ft gmsi bcmps fe kurrcet gmm wir+s rcmgtfvc ti Xfk+ct Zcscrvgtfie [!stc, Ft wfmm jc gmsi rchukch tbc kist io kimmcktfe" tbc geg"ccet 8 kimmcktfie prikchurc wfmm "i ie siitbm!, Iur Iur pril prilck cktt gfs gfs gt )usf )usfec ecss ss prik prikcs css s guti gutig gtf tfie ie>> f,c, f,c, wc bgvc bgvc trfc trfch h ti kiputcrfc vgrfius prikcsscs io Xfk+ct Zcscrvgtfie [!stc, Fe kiputcr s!stc tbc pcrsie bgs ti ofmm tbc vgrfius oirs 8 eujcr io kipfcs io tbc oirs kge jc cgsfm! "cecrgtch gt g tfc, Fe kiputcr s!stc> ft fs eit eckcssgr! ti krcgtc tbc gefocst jut wc kge hfrcktm! prfet ft> wbfkb sgvcs iur tfc, Xi gssfst tbc stgoo fe kgpturfe" tbc cooirt spcet ie tbcfr rcspcktfvc wir+fe" grcgs, Xi utfmfc rcsiurkcs fe ge coofkfcet geecr j! fekrcgsfe" tbcfr prihuktfvft! tbriu"b gutigtfie, Xbc Xbc s!st s!stc c "cec "cecrg rgtc tcs s t!pc t!pcs s io feoi feoir rgt gtfi fie e tbgt tbgt kge kge jc usch usch oir oir vgrf vgrfiu ius s purpiscs, Ft sgtfso! tbc uscr rcqufrccet )c cgs! ti uehcrstgeh j! tbc uscr geh ipcrgtir )c cgs! ti ipcrgtc 'gvc g "iih uscr fetcrogkc )c c-pgehgjmc $cmfvcrch ie skbchumc wftbfe tbc juh"ct,
^g`c - 0
[yeipsfs io Xfkdct Zcscrvgtfie [ystca Zcpirts io Xfkdct Zcscrvgtfie [ystca) Ft "cecrgtcs tbc rcpirt ie Xrgfes> [cgts>^gssce"crs ^rivfhc ofmtcr rcpirts ie Ogrc> [tgtfies> )ii+fe" 3iu kge cgsfm! c-pirt ^$O oir tbc Xrgfes>^gssce"crs> [tgtfies Gppmfkgtfie Gppmfkgtfie gmsi privfhcs c-kcm c-pirt c-pirt oir [cgts> [cgts> Ogrc> Ogrc> )ii+fe" )ii+fe" 3iu kge gmsi c-pirt tbc rcpirt feti ksv oirgt oir Xrgfes> [cgts> )ii+fe"
/i%&mcs io Xfkdct Zcscrvgtfie [ystca) • • • •
• • • •
Xrgfes Ageg"ccet Aihumc? #sch oir geg"fe" tbc Xrgfes hctgfms, )ii+fe" Aihumc ? #sch oir geg"fe" tbc hctgfms io )ii+fe" ^gssce"crs Aihumc ? #sch oir geg"fe" tbc hctgfms io ^gssce"crs [cgts Ageg"ccet Aihumc? #sch oir geg"fe" tbc feoirgtfie geh hctgfms io tbc [cgts, Ogrc Aihumc ? #sch oir geg"fe" tbc Ogrc hctgfms [tgtfies Aihumc ? #sch oir geg"fe" tbc [tgtfies feoirgtfies (i"fe Aihumc? #sch oir geg"fe" tbc mi"fe hctgfms #scrs Aihumc ? #sch oir geg"fe" tbc uscrs io tbc s!stc
^g`c -
[yeipsfs io Xfkdct Zcscrvgtfie [ystca $ep&t >gtg ge% gmf gmf%gtfie %gtfie io ^ri(ckt ie Xfkdct Xfkdct Zcscrvgtfie [ystca Gmm tbc ofcmhs sukb gs Xrgfes> Xrgfes> Ogrc> )ii+fe" grc vgmfhgtch vgmfhgtch geh hics eit tg+c fevgmfh vgmucs :gkb oir oir Xrgfes> [cgts>^gssce"crs kge eit gkkcpt jmge+ vgmuc ofcmhs Gvifhfe" Gvifhfe" crrirs crrirs fe hgtg %ietrimmfe" giuet io feput Fetc"rgtfie io gmm tbc ihumcs;oirs fe tbc s!stc, ^rcpgrgtfie io tbc tcst kgscs, ^rcpgrgtfie io tbc pissfjmc tcst hgtg wftb gmm tbc vgmfhgtfie kbck+s, Gktugm tcstfe" tcstfe" hiec hiec geugmm!, geugmm!, Zckirhfe" io gmm tbc rcprihukch crrirs, Aihfofkgtfies hiec oir tbc crrirs oiueh hurfe" tcstfe", ^rcpgrch tbc tcst rcsumt skrfpts gotcr rcktfofkgtfie io tbc crrirs, Ouektfiegmft! io tbc cetfrc ihumc;oirs, 0gmfhgtfies oir uscr feput, %bck+fe" io tbc %ihfe" stgehgrhs ti jc gfetgfech hurfe" kihfe", Xcstfe" tbc ihumc wftb gmm tbc pissfjmc tcst hgtg, Xcstfe" io tbc ouektfiegmft! fevimvfe" gmm t!pc io kgmkumgtfies ctk,
^g`c - !
[yeipsfs io Xfkdct Zcscrvgtfie [ystca %icetfe" stgehgrh fe tbc siurkc ofmcs, X'c siotgrc :&gmfty pmge c fmm &sc t'c oimmife` [* [trgtc`y) •
Fe tbc ofrst stcp> wc wfmm scmckt tbc tcst ogktirs geh rge+ tbc, Xbc scmcktch tcst ogktirs sukb gs rcmfgjfmft!> gfetgfegjfmft!> pirtgjfmft! ir ctk> wfmm jc pmgkch fe tbc
•
gtrf- gkkirhfe" ti tbcfr rge+s, Xbc sckieh stcp fs oir fhcetfo!fe" tbc pbgscs io tbc hcvcmipcet prikcss, Xbc
•
pbgsc sbiumh jc rckirhch fe tbc gtrf-, Xbc tbfrh stcp fs tbgt fhcetfo!fe" tbc jusfecss rfs+s io tbc siotwgrc hcmfvcrgjmcs, Xbc rfs+s wfmm jc rge+ch feti tbrcc rge+s sukb gs bf"b> chfu geh miw,
^g`c - 7"
[yeipsfs io Xfkdct Zcscrvgtfie [ystca cgt&rcs io t'c pri(ckt Xfkdct Zcscrvgtfie [ystca) •
^rihukt geh %ipiecet jgsch
•
%rcgtfe" 8 %bge"fe" Fssucs gt cgsc
•
2ucr! Fssuc (fst ti ge! hcptb
•
Zcpirtfe" 8 %bgrtfe" fe irc kiprcbcesfvc wg!
•
#scr Gkkiuets ti kietrim tbc gkkcss geh gfetgfe sckurft!
•
[fpmc [tgtus 8 Zcsimutfies
•
Aumtf/mcvcm ^rfirftfcs 8 [cvcrftfcs,
•
Xgr"cts 8 Afmcstiecs oir "ufhfe" tbc pri"rgcrs
•
Gttgkbcets Gttgkbcets 8 Ghhftfiegm Ghhftfiegm %icets %icets oir oir irc feoirgtfie feoirgtfie
•
Zijust hgtgjgsc jgk+/ceh
•
0grfius mcvcm io rcpirts gvgfmgjmc wftb g mit io ofmtcr krftcrfg6s
•
Ft kietgfe jcttcr stirg"c kgpgkft!,
•
Gkkurgk! fe wir+,
•
:gs! 8 ogst rctrfcvgm io feoirgtfie,
•
hikucets tbcrc wiumh ecvcr c-fst ge!tbfe" mf+c rcpirt rcpirt "cecrg "cecrgtfie tfie,, Xbcrc Xbcrc wiumh wiumh gmwg!s gmwg!s jc ueeckc ueeckcssgr! ssgr! kiesuptfi kiesuptfie e io tfc wbfmc wbfmc cetcrfe" rckirhs geh rctrfcvfe" rckirhs, Iec irc prijmc wgs tbgt ft wgs vcr! hfoofkumt ti ofeh crrirs wbfmc cetcrfe" tbc rckirhs, Iekc tbc rckirhs wcrc cetcrch ft wgs vcr! hfoofkumt ti uphgtc tbcsc rckirhs, Xbc rcgsie jcbfeh ft fs tbgt tbcrc fs mit io feoirgtfie ti jc gfetgfech geh bgvc ti jc +cpt fe feh wbfmc rueefe" tbc jusfecss ,Oir tbfs rcgsie wc bgvc privfhch ocgturcs ^rcscet s!stc fs pgrtfgmm! gutigtch 4kiputcrfch=> 4kiputcrfch=> gktugmm! c-fstfe" s!stc fs quftc mgjirfius gs iec bgs ti cetcr sgc feoirgtfie gt tbrcc hfoocrcet pmgkcs, immife` pifets s'i&m% +c cmm kiesf%crc%) •
$ikucets geh rcpirts tbgt ust jc privfhch j! tbc ecw s!stc? tbcrc kge gmsi jc ocw rcpirt rcpirts> s> wbfkb wbfkb kge kge bcmp bcmp geg" geg"cc ccet et fe hckfs hckfsfie fie/g /g+f +fe" e" geh geh kist kist kietrimmfe"> jut sfekc tbcsc rcpirts hi eit "ct rcqufrch gttcetfie> sukb +feh io rcpirts geh feoirgtfie wcrc gmsi fhcetfofch geh "fvce rcqufrch gttcetfie,
•
$ctgfms io tbc feoirgtfie ecchch oir cgkb hikucet geh rcpirt,
•
Xbc rcqufrch orcqucek! geh hfstrfjutfie oir cgkb hikucet,
•
^rijgjmc siurkcs io feoirgtfie oir cgkb hikucet geh rcpirt,
•
tbc tgs+ io +ccpfe" rckirhs fe ge ir"g ir"gef efc ch h gee geecr cr wfmm wfmm jc simv simvch ch,, Xbc Xbc "rcg "rcgtc tcst st io gmm gmm fs tbc tbc rctr rctrfc fcvg vgmm io
^g`c - 7;
[yeipsfs io Xfkdct Zcscrvgtfie [ystca feoirgtfie> wbfkb wfmm jc gt tbc kmfk+ io tbc iusc, [i tbc pripisch s!stc bcmps fe sgvfe" tbc tfc fe hfoocrcet ipcrgtfies geh g+fe" feoirgtfie omiw cgs! "fvfe" vgmugjmc rcpirts,
^g`c - 78
[yeipsfs io Xfkdct Zcscrvgtfie [ystca cgsf+fmfty [t&%y) Gotcr hife" tbc prilckt Xfk+ct Xfk+ct Zcscrvgtfie Zcscrvgtfie [!stc> stuh! geh gegm!fe" gegm!fe" gmm tbc c-fstfe" ir rcqufrch ouektfiegmftfcs io tbc s!stc> tbc ec-t tgs+ fs ti hi tbc ocgsfjfmft! stuh! oir tbc prilckt, Gmm prilckts grc ocgsfjmc / "fvce uemfftch rcsiurkcs geh feofeftc tfc, Ocgsfjfmft! stuh! fekmuhcs kiesfhcrgtfie io gmm tbc pissfjmc wg!s ti privfhc g simutfie ti tbc "fvce prijmc, Xbc pripisch simutfie sbiumh sgtfso! gmm tbc uscr rcqufrccets geh sbiumh jc omc-fjmc ceiu"b si tbgt outurc kbge"cs kge jc cgsfm! hiec jgsch ie tbc outurc upkife" rcqufrccets, *. kieiafkgm cgsf+fmfty
Xbfs fs g vcr! fpirtget gspckt ti jc kiesfhcrch kiesfhcrch wbfmc hcvcmipfe" hcvcmipfe" g prilckt, csf`e) 7. Xbc s!stc uscr sbiumh gmwg!s jc gwgrc io wbgt ti hi ec-t,
festruktfies #. Xbc skrcce sbiumh jc oirgttch si tbgt vgrfius t!pcs io feoirgtfie> festruktfies geh cssg"cs gmwg!s gppcgr fe tbc sgc "cecrgm hfspmg! grcg, ;. Acssg"c> festruktfies ir feoirgtfie sbiumh jc hfspmg!ch mie" ceiu"b ti gmmiw
tbc s!stc uscr ti rcgh tbc, 8. #sc hfspmg! gttrfjutcs spgrfe"m!, 3. $cogumt vgmucs oir ofcmhs geh geswcrs ti jc cetcrch j! tbc uscr sbiumh jc
spckfofch, sbiumh eit jc gmmiwch gmmiwch ti prikcch prikcch wftbiut wftbiut kirrcktfe" kirrcktfe" ge ge crrir, crrir, ?. G uscr sbiumh 0. Xbc s!stc uscr sbiumh ecvcr "ct ge ipcrgtfe" s!stc cssg"c ir ogtgm crrir,
^g`c - 70
[yeipsfs io Xfkdct Zcscrvgtfie [ystca
^rcmfafegry ^ri%&kt >cskrfptfie) Xbc ofrst stcp fe tbc s!stc hcvcmipcet mfoc k!kmc fs tbc prcmffegr! fevcstf"gtfie ti hctcrfec tbc ocgsfjfmft! io tbc s!stc, Xbc purpisc io tbc prcmffegr! fevcstf"gtfie fs ti cvgmugtc prilckt rcqucsts, rcqucsts, Ft fs eit g hcsf"e stuh! eir hics ft fekmuhc tbc kimmcktfie kimmcktfie io hctgfms ti hcskrfjc tbc jusfecss s!stc fe gmm rcspckt, Zgtbcr> ft fs tbc kimmcktfe" io feoirgtfie feoirgtfie tbgt bcmps kifttcc cjcrs ti cvgmugtc tbc crfts io tbc prilckt rcqucst geh g+c ge feoirch luh"cet gjiut tbc ocgsfjfmft! io tbc pripisch prilckt, *egmysts irdfe` ie t'c prcmfafegry fevcstf`gtfie s'i&m% gkkiapmfs' t'c oimmife` i+(cktfvcs)
%mgrfo! geh uehcrstgeh tbc prilckt rcqucst $ctcrfec tbc sfc io tbc prilckt, Gsscss kists geh jcecofts io gmtcregtfvc gmtcregtfvc gpprigkbcs gpprigkbcs,, $ctcrfec tbc tckbefkgm geh ipcrgtfiegm ocgsfjfmft! io gmtcregtfvc gpprigkbcs, Zcpi Zcpirt rt tbc tbc ofehf ofehfe"s e"s ti geg" geg"cc ccet et>> wftb wftb rcki rckice cehgt hgtfie fies s iutmfe iutmfefe" fe" tbc gkkcptgekc ir rclcktfie io tbc pripisgm,
cecoft ti ,r`gef2gtfie
Xbc Xb c ir ir"g "gef efgt gtfie fie wf wfmmmm ijv ijvfiu fiusm! sm! jc gj gjmc mc ti "g "gfe fe jc jceco ecofts fts su sukb kb gs sg sgvfe vfe"s "s fe ipcrgtfe" kist> rchuktfie fe pgpcrwir+> jcttcr utfmfgtfie io buge rcsiurkcs geh irc prcscetgjmc fg"c fekrcgsfe" "iihwfmm,
X'c $eftfgm ist
Xbc feftfgm kist io scttfe" up tbc s!stc wfmm fekmuhc tbc kist io bgrhwgrc siotwgrc 4I[> ghh/ie siotwgrc> utfmftfcs= 8 mgjiur 4sctup 8 gfetcegekc=, Xbc sgc bgs ti jcgr j! tbc ir"gefgtfie,
^g`c - 7
[yeipsfs io Xfkdct Zcscrvgtfie [ystca Z&eefe` ist
)csfhcs> tbc feftfgm kist tbc mie" tcr kist wfmm fekmuhc tbc rueefe" kist oir tbc s!stc s!stc fekmuhf fekmuhfe" e" tbc GA%> stgtfiegr! stgtfiegr! kbgr"cs kbgr"cs>> kist oir buge buge rcsiurk rcsiurkcs> cs> kist oir uphgtc;rcecwgm io vgrfius rcmgtch siotwgrc, Ecc% oir Xrgfefe`
Xbc Xb c us uscr crs s gm gmie ie" " wft ftb b tb tbc c gh ghf fef efst strg rgti tirr ec ecch ch ti jc tr trgf gfec ech h gt tb tbc c tf tfc c io fpmccetgtfie io tbc s!stc oir siitb rueefe" io tbc s!stc, Xbc kmfcet wfmm privfhc tbc trgfefe" sftc, wbfkb wgs hiec j! tbc Xfk+ct Zcscrvgtfie [!stc ie tbc hgfm! jgsfs, Xbc ecw s!stc pripisch geh tbce hcvcmipch j! c wfmm cgsc tbc tgs+ io tbc ir"gefgtfie fe kiesfhcrgtfie, Ft wfmm jc bcmpoum fe "cecrgtfe" tbc rcqufrch rcpirts j! tbc stgoo> wbfkb wfmm bcmp tbc ti trgk+ tbcfr pri"rcss geh scrvfkcs, Xbus> ft wfmm cgsc tbc tgs+ io Ageg"ccet ti g "rcgt c-tcet gs gmm tbc glir gktfvftfcs ti jc pcroirch> grc kiputcrfch tbriu"b tbfs s!stc,
^g`c - 7!
[yeipsfs io Xfkdct Zcscrvgtfie [ystca
^ri(ckt gtc`iry Zcmgtfiegm $gtgjgsc Ageg"ccet [!stc 4Z$)A[= ? Xbfs fs ge Z$)A[ jgsch prilckt wbfkb wbfkb fs kurrc kurrcetm etm! ! usfe" usfe" A![2 A![2( ( oir oir gmm gmm tbc tbc trges trgesgkt gktfie fie stgtc stgtcce cets, ts, A![2 A![2( ( fs ge ipcesiurkc Z$)A[ [!stc, rfco $etri%&ktfie g+i&t Z>[/ )
G rcmgtfiegm hgtgjgsc hgtgjgsc geg"ccet geg"ccet s!stc 4Z$)A[= 4Z$)A[= fs g hgtgjgsc hgtgjgsc geg"ccet geg"ccet s!stc 4$)A[= tbgt fs jgsch ie tbc rcmgtfiegm ihcm gs fevcetch j! :, O, %ihh> io F)A5s [ge 9isc Zcscgrkb (gjirgtir!, Age! pipumgr hgtgjgscs kurrcetm! fe usc grc jgsch ie tbc rcmgtfiegm hgtgjgsc ihcm, Z$)A[s bgvc jckic g prchifeget kbifkc oir tbc stirg"c io feoirgtfie fe ecw hgtgj hgtgjgs gscs cs usch usch oir oir ofege ofegekf kfgm gm rckir rckirhs hs>> geuog geuogktu kturfe rfe" " geh geh mi"fs mi"fstfk tfkgm gm feoir feoirgt gtfie fie>> pcrsieecm hgtg> geh ukb irc sfekc tbc 7NJs, Zcmgtfiegm hgtgjgscs bgvc iotce rcpmgkch mc"gk! bfcrgrkbfkgm hgtgjgscs geh ectwir+ hgtgjgscs jckgusc tbc! grc cgsfcr ti uehcrstgeh geh usc, 'iwcvcr> rcmgtfiegm rcmgtfiegm hgtgjgscs bgvc jcce kbgmmce"ch kbgmmce"ch j! ijlckt hgtgj hgtgjgs gscs cs>> wbfkb wbfkb wcrc wcrc fetri fetrihu hukch kch fe ge gttcp gttcptt ti ghhrc ghhrcss ss tbc tbc ijlck ijlckt/r t/rcmg cmgtfi tfiegm egm fpchgekc fsgtkb fe rcmgtfiegm hgtgjgsc> geh KA( hgtgjgscs,
^g`c - #"
[yeipsfs io Xfkdct Zcscrvgtfie [ystca $apmcacetgtfie /ct'i%imi`y) Aihcm 0fcw %ietrimmcr ir A0% gs ft fs pipumgrm! kgmmch> fs g siotwgrc hcsf"e pgttcre oir hcvcmipfe" wcj gppmfkgtfies, G Aihcm 0fcw %ietrimmcr pgttcre fs ghc up io tbc oimmiwfe" tbrcc pgrts? • • •
/i%cm / Xbc miwcst mcvcm io tbc pgttcre wbfkb fs rcspiesfjmc oir gfetgfefe" hgtg, fc / Xbfs fs rcspiesfjmc oir hfspmg!fe" gmm ir g pirtfie io tbc hgtg ti tbc uscr, / [iotwgrc %ihc tbgt kietrims tbc fetcrgktfies jctwcce tbc Aihcm geh ietrimmcr /
0fcw, A0% fs pipumgr gs ft fsimgtcs tbc gppmfkgtfie mi"fk ori tbc uscr fetcrogkc mg!cr geh suppirts scpgrgtfie io kiekcres, 'crc tbc %ietrimmcr %ietrimmcr rckcfvcs gmm rcqucsts oir tbc gppmfkgtfie geh tbce wir+s wftb tbc Aihcm ti prcpgrc ge! hgtg ecchch j! tbc 0fcw, Xbc 0fcw tbce uscs tbc hgtg prcpgrch j! tbc %ietrimmcr ti "cecrgtc g ofegm prcscetgjmc rcspiesc, Xbc A0% gjstrgktfie kge jc "rgpbfkgmm! rcprcscetch gs oimmiws, / 6/i%cm fc ietrimmcr mi< >fg`rga >*X* >*X* 4,= >$*1Z*/[ >$ *1Z*/[ Xiims5^mgtoira9
Ngr%grc ge% [iotgrc
Zc:&frcacet
spckfofkgtfies)
[iotgrc
Zc:&frcacets) Egac io kiapiecet ,pcrgtfe` [ystca
[pckfofkgtfie gtg+gsc riscr =c+ [crvcr [iotgrc >cvcmipacet Gft [krfptfe` 4ge`&g`c eg+mc >gtg+gsc J> >rfvcr
(feu9gvg C Zuetfc :evfriecet A![2( [crvcr Ge! io Aifmmg> Aifmmg> Ipcrg> Ipcrg> %bric %bric ctk Xikgt H 9gvg 9$ 7,H ir Gjivc 9[^ 49gvg [crvcr ^g"cs= A![2( 9kieecktir
Ngr%grc Zc:&frcacets) Egac io kiapiecet ^rikcssir Z*/ Ngr% %fsd /ieftir Gcy+igr% Gc y+igr%
[pckfofkgtfie ^cetfu FFF @BJA' 7C A) CJ 1) 7L kimir ieftir 7CC +c!s
^g`c - ##
[yeipsfs io Xfkdct Zcscrvgtfie [ystca [ystca *egmysfs)
[!stc gegm!sfs fs g prikcss io "gtbcrfe" geh fetcrprctfe" ogkts> hfg"eisfe" prijmcs prijmcs geh tbc feoirgt feoirgtfie fie gjiut gjiut tbc Xfk+c Xfk+ctt Zcscrvg Zcscrvgtfie tfie [!stc [!stc ti rckice rckiceh h fprivccets ie tbc s!stc, Ft fs g prijmc simvfe" gktfvft! tbgt rcqufrcs fetcesfvc kiuefkgtfie jctwcce tbc s!stc uscrs geh s!stc hcvcmipcrs, [!stc gegm!sfs ir stuh! fs ge fpirtget pbgsc io ge! s!stc hcvcmipcet prikcss, Xbc s!stc fs stuhfch ti tbc tbc feu feutc tcst st hctg hctgfm fm geh geh gegm! gegm!c ch, h, Xbc Xbc s!st s!stc c gegm! gegm!st st pmg! pmg!s s tbc tbc rimc rimc io tbc tbc fetcrri"gtir geh hwcmms hccp feti tbc wir+fe" io tbc prcscet s!stc, Xbc s!stc fs vfcwch gs g wbimc geh tbc feput ti tbc s!stc grc fhcetfofch, Xbc iutputs ori tbc ir"gefgtfies grc trgkch ti tbc vgrfius prikcsscs, [!stc gegm!sfs fs kiekcrech wftb jckife" jckife" gwgrc gwgrc io tbc prijmc prijmc>> fhcetfo! fhcetfo!fe" fe" tbc rcmcvge rcmcvgett geh hckfsfie hckfsfiegm gm vgrfgjmc vgrfgjmcs> s> gegm!fe" geh s!etbcsffe" tbc vgrfius ogktirs geh hctcrfefe" ge iptfgm ir gt mcgst g sgtfsogktir! simutfie ir pri"rg io gktfie, G hctgfmch stuh! io tbc prikcss ust jc ghc j! vgrfius tckbefqucs mf+c fetcrvfcws> qucstfieegfrcs ctk, Xbc hgtg kimmcktch j! tbcsc siur siurkc kcs s ust ust jc skru skrutf tfef efc ch h ti grrf grrfvc vc ti g kiekm iekmus usfi fie, e, Xbc kiek kiekmu musf sfi ie fs ge uehcrstgehfe" io biw tbc s!stc ouektfies, Xbfs s!stc fs kgmmch tbc c-fstfe" s!stc, .iw tbc c-fstfe" s!stc fs sujlcktch ti kmisc stuh! geh prijmc grcgs grc fhcetfofch, Xbc hcsf"ecr eiw ouektfies gs g prijmc simvcr geh trfcs ti sirt iut tbc hfoofkumtfcs tbgt tbc tbc cetc cetcrpr rprfsc fsc ogkcs, ogkcs, Xbc Xbc simut simutfie fies s grc "fvce "fvce gs pripis pripisgms gms,, Xbc Xbc pripi pripisgm sgm fs tbce tbce wcf"bch wftb tbc c-fstfe" s!stc gegm!tfkgmm! geh tbc jcst iec fs scmcktch, Xbc pripisgm fs prcscetch ti tbc uscr oir ge cehirsccet j! tbc uscr, Xbc pripisgm fs rcvfcwch ie uscr rcqucst geh suftgjmc kbge"cs grc ghc, Xbfs fs miip tbgt cehs gs siie gs tbc uscr fs sgtfsofch wftb pripisgm, ^rcmffegr! stuh! fs tbc prikcss io "gtbcrfe" geh fetcrprctfe" ogkts> ogkts> usfe" usfe" tbc feoirgtfie feoirgtfie oir ourtbcr ourtbcr stuhfcs ie tbc s!stc, ^rcmffegr! ^rcmffegr! stuh! fs prijmc prijmc simvfe" simvfe" gktfvft! gktfvft! tbgt rcqufrcs rcqufrcs fetcesfv fetcesfvc c kiuef kiuefkgtf kgtfie ie jctwcc jctwcce e tbc s!stc s!stc uscrs geh s!stc hcvcmipcrs, Ft hics vgrfius ocgsfjfmft! stuhfcs, Fe tbcsc stuhfcs g riu"b of"urc io tbc s!stc gktfvftfcs gktfvftfcs kge jc ijtgfech> ori wbfkb tbc hckfsfie gjiut tbc strgtc"fcs ti jc oimmiwch oir coocktfvc s!stc stuh! geh gegm!sfs kge jc tg+ce,
^g`c - #;
[yeipsfs io Xfkdct Zcscrvgtfie [ystca
Kfstfe` [ystca io Xfkdct Zcscrvgtfie [ystca)
Fe tbc c-fstfe" s!stc tbc c-gs grc hiec iem! geugmm! jut fe pripisch s!stc wc bgvc ti kiputcrfc tbc c-gs usfe" tbfs gppmfkgtfie, (gk+ io sckurft! io hgtg, Airc ge piwcr, Xfc kiesufe", %iesucs mgr"c vimuc io pgrc wir+, .cchs geugm kgmkumgtfies, .i hfrckt rimc oir tbc bf"bcr ioofkfgms
^ripisc% [ystca io Xfkdct Zcscrvgtfie [ystca)
Xbc gf io pripisch s!stc fs ti hcvcmip g s!stc io fprivch ogkfmftfcs, Xbc pripisch s!stc kge ivcrkic gmm tbc mfftgtfies io tbc c-fstfe" s!stc, Xbc s!stc privfhcs pripcr sckurft! geh rchukcs tbc geugm wir+, [ckurft! io hgtg, :esurc hgtg gkkurgk!6s, ^ripcr kietrim io tbc bf"bcr ioofkfgms, Afeffc geugm hgtg cetr!, Afefu tfc ecchch oir tbc vgrfius prikcssfe", 1rcgtcr coofkfcek!, )cttcr scrvfkc, #scr orfcehmfecss geh fetcrgktfvc, Afefu tfc rcqufrch,
^g`c - #8
[yeipsfs io Xfkdct Zcscrvgtfie [ystca >gtg >fktfiegry)
Xbfs fs eirgmm! rcprcscetch rcprcscetch gs tbc hgtg gjiut hgtg, Ft fs gmsi tcrch gs ctghgtg sic tfcs wbfkb "fvcs tbc hgtg gjiut tbc hgtg stirch fe tbc hgtgjgsc, hgtgjgsc, Ft hcofecs cgkb hgtg tcr cekiuetcrch hurfe" tbc gegm!sfs geh hcsf"e io g ecw s!stc, $gtg cmccets kge hcskrfjc ofmcs ir tbc prikcsscs, Oimmiwfe" grc sic glir s!jims usch fe tbc hgtg hfktfiegr! •
D cqufvgmcet ti
•
M geh
•
E cftbcr; ir
•
4= Iptfiegm cetr!
immife` grc siac r&mcs9 'fk' %cofecs t'c kiestr&ktfie io %gtg %fktfiegry cetrfcs)
7, sckurft! ogktir mf+c pgss wirh wbfkb uscr ust cetcr ti "ct c-kcss ti tbc feoirgtfie,
^g`c - #3
[yeipsfs io Xfkdct Zcscrvgtfie [ystca iekm&sfie io t'c ^ri(ckt Xfkdct Zcscrvgtfie [ystca)
Iur prilckt fs iem! g bujmc vceturc ti sgtfso! tbc ecchs ti geg"c tbcfr prilckt wir+, [cvcrgm uscr orfcehm! kihfe" kihfe" bgvc gmsi ghiptch, Xbfs Xbfs pgk+g"c sbgmm privc ti jc g piwcroum pgk+g"c fe sgtfso!fe" gmm tbc rcqufrccets io tbc skbiim, Xbc ijlcktfvc io siotw siotwgrc grc pmgee pmgeefe fe" " fs ti privf privfhc hc g orgc orgc wir+ wir+ tbgt tbgt cegj cegjmcs mcs tbc ge"c ge"crr ti g+c g+c rcgsiegjmc rcgsiegjmc cstfgtcs ghc wftbfe g mfftch tfc orgc gt tbc jc"feefe" io tbc siotwgrc siotwgrc prilckt geh sbiumh jc uphgtch rc"umgrm! gs tbc prilckt pri"rcsscs, *t t'c ce% ft fs kiekm&%c% t'gt c 'gvc ag%c cooirt ie oimmife` pifetsH •
G hcskrfptfi hcskrfptfie e io tbc jgk+"riueh jgk+"riueh geh geh kietc-t kietc-t io tbc prilckt prilckt geh fts rcmgtfie rcmgtfie ti wir+ wir+ gmrcgh! hiec fe tbc grcg,
•
Aghc stgtccet io tbc gfs geh ijlcktfvcs io tbc prilckt,
•
Xbc hcskrfptfie io ^urpisc> [kipc> geh gppmfkgjfmft!,
•
Ogrc> [tgtfies> )ii+fe",
cgs! ti ipcrgtc ipcrgtc jut mfftgtfies kgeeit jc rumch iut cvce j! c, Xbiu"b tbc siotwgrc prcscets g jrigh rge"c io iptfies ti fts uscrs sic fetrfkgtc iptfies kiumh eit jc kivcrch feti ft pgrtm! jckgusc io mi"fstfk geh pgrtm! huc ti mgk+ io sipbfstfkgtfie, ^gukft! io tfc wgs gmsi glir kiestrgfet> tbus ft wgs eit pissfjmc ti g+c tbc siotwgrc oiimpriio geh h!egfk, (gk+ io tfc gmsi kipcmmch c ti f"eirc sic pgrt sukb gs stirfe" imh rcsumt io tbc kgehfhgtc ctk, %iesfhcrgjmc cooirts bgvc ghc tbc siotwgrc cgs! ti ipcrgtc cvce oir tbc pcipmc eit rcmgtch ti tbc ofcmh io kiputcrs jut ft fs gk+eiwmch"ch tbgt g mg!ge g! ofeh ft g jft prijmcgtfk gt tbc ofrst festgekc, Xbc uscr fs privfhch bcmp gt cgkb stcp oir bfs kievcefcekc fe wir+fe" wftb tbc siotwgrc, 4fst io mfaftgtfies 'fk' fs gvgfmg+mc fe t'c Xfkdct Zcscrvgtfie [ystca)
:-kcm c-pirt bgs eit jcce hcvcmipch oir Xrgfes> [cgts huc ti sic krftfkgmft!, Xbc trgesgktfies grc c-ckutch fe ioo/mfec ihc> bcekc ie/mfec hgtg oir Ogrc> [tgtfies kgpturc geh ihfofkgtfie fs eit pissfjmc, Ioo/mfec rcpirts io Xrgfes> )ii+fe"> Ogrc kgeeit jc "cecrgtch huc ti jgtkb ihc c-ckutfie,
^g`c - #
[yeipsfs io Xfkdct Zcscrvgtfie [ystca Zcocrcekcs ge% f+mfi`rgp'y) • • • • • • • • • • • • •
1ii"mc oir prijmc simvfe" bttp?;;www,lgvgwirmh,ki;lgvgwirmh;lw/J7/7NN;lw/J7/%rchcetfgmrcvfcw,btm $gtgjgsc ^ri"rgfe" wftb 9$)% geh 9gvg j! I5Zcfmm! 'cgh Ofrst 9gvg Ceh :hftfie bttp?;;www,lhjk/tutirfgm,ki; 9gvg geh [iotwgrc $csf"e %iekcpts j! Gprcss bttps?;;www,tutirfgmspifet,ki;lgvg; bttp?;;www,lgvgtpifet,ki;lgvg/tutirfgm bttps?;;hiks,irgkmc,ki;lgvgsc;tutirfgm; bttp?;;www,wgpscrvcr,ki;ce; bttp?;;www,9[^,ect; bttp?;;www,tutirfgmspifet,ki;!sqm; bttph,gpgkbc,ir";hiks;C,J;fsk;tutirfgms,btm
^g`c - #!
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