Robert McVeigh is a detail-oriented, solutions-focused management professional with a measurable record of success in Op...
Robert (Bob) McVeigh (317) 503-3733
www.linkedin.com/in/mcveighb
[email protected]
PROFILE Detail-oriented, solutions-focused management professional with a measurable record of success in Operations and Materials Management with a proven ability to forge positive customer relationships, lead highly productive teams, and implement innovative solutions to business challenges. Recognized for outstanding interpersonal communication skills, ability to resolve conflict tactfully and communicate effectively with all levels of management, staff, customers, and vendors / suppliers. Areas of strength include: Project Leadership Project Implementations Systems Upgrades Asset Management Program Customer Service Excellence Customer Relationship Management
Operations Leadership Logistics / Supply Chain Lean Manufacturing / Six Sigma Planning for Every Part (PFEP) Kanban; Milk Runs Warranty Programs
WORK EXPERIENCE COUNTRYMARK COOPERATIVE LLP
Process Improvements Expense Reductions Online Contracting Services Biofuel Sourcing / Purchases EPA Compliance Parts Red Tag System
2004 – 2015
Program Manager, 2014 – 2015 Charged with handling several key project implementations, including Asset Management, Phase II upgrade of Microsoft AX, a multi-site support program, and other smaller projects. Managed conference room pilots in Indianapolis. Implemented Asset Management Program for the company Oil Refinery from creating work orders to preventive maintenance standards. Served as point person for all internal customer service needs and business requirements to ensure satisfactory resolution of issues for employees. Collaborated on the successful Phase II upgrade of Microsoft Dynamics AX from 2009 AX to 2012 AXr2. Implemented a support program for both the refinery and office functions, which included user groups in Mt Vernon and Indianapolis, for Helpdesk services, centralized documentation of processes, work instructions, procedure and process audits and Human Resources training.
Customer Service Manager and Renewable Fuels Manager 2004 – 2014 Drove efforts to maintain and improve the corporate relationship with all member cooperatives. Visited member locations on a regular basis to ascertain any additional requirements needed and to ensure their satisfaction and continued loyalty. Implemented on-line contracting with a strategic partner that enabled members to contract fuel monthly, quarterly, semi-annually and annually without having to call in for a price. Provided 12 months of basis numbers to members each week for Chicago and Gulf Coast Markets. Managed hedging of member contracts with the New York Mercantile Exchange (NYMEX) and provided monthly reconciliations of contracts and hedges to Finance and auditors annually. Worked with members to determine and resolve root cause of problem processes quickly. Doubled customer and company cash flow by implementing a secure portion of the existing website where customers could see all fuel pickups at CountryMark terminals in real time. Held meetings with member groups to discuss website upgrades at three locations in Indiana. Delivered timely presentations to members on contracting and hedging issues. Purchased all biofuels (ethanol and biodiesel) for the company approximating $350K per month. Sourced 15 ethanol suppliers and 4 biodiesel suppliers. Managed Environmental Protection Agency (EPA) compliance and reporting of RINS to EPA.
Customer Service Manager continued 1
Setup a Logistics Program with Transmark Freight Company to accommodate all members with biofuel purchases. Developed / implemented an internal corporate-wide RIN (Renewable Identification Numbers) program.
ENGINEERED MACHINED PRODUCTS
2000 – 2003
Logistics Manager Led operations, including management of operations supervisors, material handlers, maintenance, quality control, human resources, accounting and purchasing. Also, managed 50 Tier 2, 3&4 suppliers domestic and overseas that were sourced by International purchasing. Maintained customer relationships with international plants in Indianapolis, IN and Huntsville, AL as well as customer engineering and purchasing in Chicago, IL. Set up plant in southeast Indianapolis using lean manufacturing techniques utilizing 60,000 sqft where traditional required space was typically 100,000 sqft. Implemented Planning for every part (PFEP) to determine quantities, packaging, skid sizes, returnable containers, anticipated demand etc. to determine spatial requirements for inventory. Developed an efficient racking layout to accommodate raw materials and overflow in case of vendor over-delivery. Developed and implemented Kanban pull system from customer back through to supplier. Strategically managed inventory of $2M per day through milk runs. Earned 98% accuracy for year-end 2003 from audit by Certified Public Accountant firm that resulted in no longer requiring a plant closure to perform a physical inventory.
1994 – 2000
DELCO REMY INTERNATIONAL Materials Manager
Held responsibility for 4 inventories: Raw materials, Work in Process, Finished Goods and Core inventory. Also managed Purchasing, material handlers and parts warehouse. Established a red tag system in parts department to see actual fill rate of available parts. Reduced new parts inventory by $10M in the first year by controlling purchases. Co-managed the Warranty program with the VP of Operations in determining root cause of failure to core engines when received. Developed a software program to receive / inspect all core engines in the Teardown Department that allowed operators to quickly diagnose failures & disposition engines electronically. Implemented an innovative Reporting System to International and Ford which became the template for all their suppliers. Developed a strong relationship with Ford Warranty and International Warranty Divisions.
EDUCATION / CONTINUING EDUCATION University of South Florida: Accounting St. Petersburg University: AA in Accounting Purdue University: Lean Six Sigma – Lean Management Principles (2015) Lean Six Sigma – Green Belt (2014)
TECHNICAL SKILLS Microsoft Office Suite; MS Project; Q1 Statistical Package; Visio Pro VOLUNTEER ACTIVITIES Best Buddies Indiana
2
