Studi Kasus Pelayanan Di Apotek

 

Fgbg 5

Tasdkg Butgrg ^.Z

FAB

5

394>1:3=7=3;3

Sroia

5

T7 Hgrbgsa Torj

Yumgs Tuia Lgsus-Yjora Sj`gygfgf Ljhgrbgsaggf

TYZIA LGTZT SJ@GQGFGF IA GSOYJL

Lgsus 7 Tgg pgfijbad sjpjrt afa njnjrgpg Gpojl bjfmgbna` ljufufmgf ijfmgf bjbnjralgf `gygfgf pj pjbj bjra rals lsgg ggf f ^g ^gpa pai i Yjs Yjs,, sj sjnu nu sg sgeg eg Gpo Gpojl jl [ yg ygfm fm ia ng ngwg wgk k g gfm fmmuf mufm m eg egwg wgn n Gpo Gpojl jljr jr Qz. Qz. Sjbjra Sjb jralsg lsggf gf rgpai rgpai js js ia` ia`glu glulgf lgf o`jk o`jk gpojl gpojljr jr sjrg sjrg bjfmj` bjfmj`ugr ugrlgf lgf surg surg kgsa` kgsa` pjb pjbjra jralsg lsggf gf bjfmggsgbglgf Gpojljr. Yaigl `gbg sjj`gk au, Gpojljr [ bgsul bjiag lgrjfg bj`gfmmgr gurgf. Ngmgabgfg gfmmgpgf sguigrg bjfmjfga kg` jrsjnu?

Lgsus > Gig sg`gk sgu gpojl ia sugu igjrgk ygfm ia iaralgf o`jk sjorgfm gpojljr ijfmgf surg aeaf prgljl ygfm bjfmggsfgbglgf fgbgfyg, sjnu sgeg gpojl [ ijfmgf GSG gpojljr Q. Tj`gbg afa Gpojljr Q njljreg ia sg`gk sgu pjrusgkggf njsgr hgrbgsa ia Eglgrg. Tj`gaf njljreg ia pjrusgkggf jrsjnu, fgbg gpojljr Q jrsjnu bgsak jrdgg sjngmga GSG gpojl [. Ia gpojlfyg jrsjnu  eumg kgfyg jrigpg 7 jfgmg ljreg ygfm fognjfj nulgf sjorgfm gpojljr ygfm sjdgrg pjfuk bjfmjrt jfgfm ong, ngklgf gl egrgfm ljtlg pjfegmg gpojl jrsjnu tigl iggfm, pjfyjrgkgf ong ljpgig pgsajf iasjrgklgf `gfmsufm o`jk lj`ugrmg igra gpojljr jrsjnu ygfm sgbg sjlg`a tigl bjba`ala ljwjfgfmgf uful bjfyjrgklgf ong ljpgig pgsajf. Ygl egrgfm lgrjfg lurgfm bjfmjrt jfgfm ong, gpojl jrsjnu bjfeug` sjdgrg njngs ong-ong ljrgs ygfm iabafg pgsajf gfpg rjsjp ioljr, sjpjrt basg`fyg pjbnj`agf gftnaotl ygfm pjrbafggffyg ia bgsygrglg bgsak sgfmg tfmma. Ngmgabgfg gfmmgpgf sguigrg ggs lgsus afa?

SJFEJ@GTGF Lgsus 7 BJFZ^ZY SGTG BJFZ^ZY SGTG@@ 4: ZFIG ZFIGFM-Z FM-ZFIGF FIGFM M ^JSZ ^JSZN@AL N@AL AFIO AFIOFJTAG FJTAG FOBO FOBO^ ^ >1 YGKZ YGKZF F >33 >339 9 YJFYGFM S^GLYAL LJIOLYJ^GF Bjfmj`ugr Bjfm j`ugrlgf lgf Turg Ljjr Ljjrgfmgf gfmgf gig`gk lobpj lobpjjfsa jfsa Tjorgfm iolj ioljrr nulgf lobpjjfsa lobpjjfsa Tjorg Tjorgfm fm gpoj gpo jljr ljr.. Tg` Tg`gk gk sg sgu u gf gfmmuf mmufm m egw egwgn gn iol ioljr jr jr jrsjn sjnu u gig gig`gk `gk ig` ig`gb gb kg` Bjf Bjfmj` mj`ugr ugrlgf lgf Tur Turg g Ljjrg Lj jrgfmg fmgf f egi egiaa Gpo Gpojl jljr jr tig tigl l ian ianjf jfgrl grlgf gf bjf bjfjrn jrnal algf gf sur surg g lj ljjrg jrgfmg fmgf f kgs kgsa` a` pjb pjbjra jralsg lsggf gf bjfmggsf bjfm ggsfgbglg gbglgf f gpoj gpojljr ljr lgrjf lgrjfg g bjfj bjfjrnal rnalgf gf surg ljj ljjrfmgf rfmgf sjkg ggu tigl gig pjfygla gig`gk lobpjjfsa sjorgfm ioljr, igf gpojljr igpg ialjfglgf paigfg bg`prgljl (prgltl tigl sjsuga lobpjjfsa). Gpojljr Gpoj ljr ygfm BJFJ BJFJ^NAYLG ^NAYLGF F TZ^GY LJYJ^GFMGF LJYJ^GFMGF igpg ialjfglgf ialjfglgf gfdgb gfdgbgf gf sjsu sjsuga ga pgsg` =; ZZ Fo >1 Ygkuf >339 < ‐Tjtgp orgfm ygfm ijfmgf sjfmgeg bjfmmufglgf g`g, bjoij ggu dgrg `gaf ig`gb bjbnjralgf bjbnjralgf pj`gy pj`gygfgf gfgf ljpg ljpgig ig bgsyg bgsygrglg rglg ygfm bjfab bjfabnu`lgf nu`lgf ljsgf sjo`g sjo`gk-o`gk k-o`gk ygfm njrsgfmlugf gig`gk ioljr ggu ioljr mama ygfm j`gk bjba`ala surg gfig rjmasrgsa ioljr ggu

 

surg gfig rjmasrgsa ioljr mama ggu surg azaf prgltl sjngmgabgfg iabglsui ig`gb Sgsg` =4 gygt iapa paig igfg fg ij ijfm fmgf gf pa paig igfg fg pj pjfe fegr grg g pg pg`a `afm fm `g `gbg bg : (` (`ab abg) g) g gku kuf f g ggu gu ij ijfi fig g pg pg`a `afm fm ng ngfy fygl gl (>)  ia ^p7:3. ^p7 :3.333. 333.333 333,33 ,33 (sj (sjrg rgus us `ab `abg g pu` pu`uk uk eu eug g rup rupagk agk).‒ ).‒ u` u`as as sjo sjorgf rgfm m iol ioljr jr ygf ygfm m glt glthh ia ngm ngmagf agf givolgsa kulub.

Lgsus >

Sjfmgurgf bjfmjfga gsasjf gpojljr igpg lag eubpga eumg ig`gb Sjrgturgf Bjftjra Ljsjkgtgf ^jpun`al Afiofjsag Fobor ;;1/BJFLJT/SJ^/X/>377 Ygkuf >377 jfgfm ^jmasrgsa, Azaf Srgltl, Igf Azaf Ljreg Yjfgmg Ljhgrbgsagf Ljhgrbgsagf (‐Sjrbjfljs (‐Sjrbjfljs ;;1/>377‒). ;;1/>377‒). Ig`gb Sgsg` 7 gfmlg > Sjrbjfljs ;;1/>377 , ia ialg lgg glg lgf f ng ngkw kwg g jfg jfgmg mg lj ljhgr hgrbg bgsa sagf gf gi gig` g`gk gk j jfg fgmg mg yg ygfm fm bj bj`g `glu lulg lgf f pj pjlj ljre regg ggf f ljhgrbgsagf, ygfm jriara ggs Gpojljr igf Yjfgmg Yjlfas Ljhgrbgsagf.

SJ^GYZ^GF SJ^GYZ^G F BJFYJ^A BJFYJ^A LJTJKGYG LJTJKGYGF F ^JSZN@AL ^JSZN@AL AFIOFJTAG AFIOFJTAG FOBO^ FOBO^ ;;1/BJFL ;;1/BJFLJT/SJ JT/SJ^/X/> ^/X/>377 377 YJFYGFM ^JMATY^GTA, AUAF S^GLYAL, IGF AUAF LJ^EG YJFGMG LJHG^BGTAGF Yjfgmg Yjlfas Ljhgrbgsagf gig`gk jfgmg ygfm bjbngfu Gpojljr ig`gb bjfeg`gflgf pjljreggf ljhgrbgsagf, ygfm jriara ggs Tgregfg Hgrbgsa, Gk`a Bgiyg Hgrbgsa, Gfg`as Hgrbgsa igf Yjfgmg Bjfjfmgk Hgrbgsa/Gsasjf Gpojljr<

NGN AAA AUAF S^GLYAL IGF AUAF LJ^EG Sgsg` 7= (7) Tjtgp jfgmg ljhgrbgsagf ygfm glgf bjfeg`gflgf pjljreggf ljhgrbgsagf wgean bjba`ala surg azaf sjsuga jbpg jfgmg ljhgrbgsagf njljreg.

BJFZ^ZY SJ^GYZ^GF BJFYJ^A LJTJKGYGF ^JSZN@AL AFIOFJTAG FOBO^ ;; ;;1/B 1/BJFL JFLJT/ JT/SJ SJ^/X ^/X/>3 />377 77 YJFYG YJFYGFM FM ^JMATY ^JMATY^GT ^GTA, A, AUA AUAF F S^GLY S^GLYAL, AL, IGF AUA AUAF F LJ^EG LJ^EG YJFGMG YJFGMG LJHG^BGTAGF Gpojljr pjfgfmmufm Gpojljr pjfgfmmufm egwgn kgrus bjba`ala azaf sjsuga sjsuga ljjfugf ljjfugf pjrufigfm-ufi pjrufigfm-ufigfmgf gfmgf igf tigl no`jk no` jk bjrgfm bjrgfmlgp lgp sjngmg sjngmgaa iar iarjls jlsa/p a/pjfm jfmuru uruss SNH pus pusg g ggu ggu SNH dgn dgngfm gfm.. TASG TASG ngma Gpojl Gpojljr jr pjfgfmmufm egwgn ia hgsa`ags pj`gygfgf ljhgrbgsagf ggu TALG kgfyg ianjralgf uful 7 (sgu) jbpg hgsa`ags ljhgrbgsagf. Gpojljr kgrus sagp njrsjiag uful sj`g`u njrgig ia gpojl lgrjfg ljwjfgfmgf uful bjfyjrgklgf ong gig`gk sjorgfm gpojljr jr`jnak ealg ong ig`gb iggr M, psaloropal igf fgrlotl. Lgrjfg tigl no`jk sjngrgfmgf ig`gb pjbnjragf ong jrsjnu igf bjbgfm kgrus sjsuga ijfmgf rjsjp ioljr. Bjfuru SBL FO 4: Yk >379 jfgfm sgfigr pj`gygfgf ljhgrbgsagf ia gpojl Sj`gygfgf Afhorbgsa Afhor bgsa Ong bjrupglgf bjrupglgf ljmaggf ygfm ia`glulgf ia`glulgf o`jk Gpojljr ig`gb pjbnjragf pjbnjragf afhorbgsa bjfmjfga Ong ygfm tigl bjbakgl, iajvg`ugsa ijfmgf lrats igf ijfmgf nult jrngal ig`gb sjmg`g gspjl pjfmmufggf Ong ljpgig prohjsa ljsjkggf `gaf, pgsajf ggu bgsygrglg. Afhorbgsa bjfmjfga Ong jrbgsul Ong ^jsjp, Ong njngs igf kjrng`.