Solution Manual Operations Management 11th Edition Stevenson

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CONTENTS

Preface......................................................................................................................................iii perations !anagement and the ""#$%.................................................................................v &escription and 'nstructions for ()cel *emplate +orkbooks................................................ vii ()cel *emplates b, #hapter ...................................................................................................)ii $creen#am *utorials...........................................................................................................)))i) ideo uide.............................................................................................................................)li $ummar, of #hanges.................................................................................................................li 1

'ntrod 'ntroduct uction ion to perati perations ons !anage !anagemen ment.. t...... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... .....1.1-1 1

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#ompet #ompetiti itivene veness ss $trate $trateg, g, and Product Productivi ivit,.. t,...... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ........-1 1

3

Foreca Forecasti sting.. ng..... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ......... .......... .......... ..........3 .....3-1 -1

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Produc Productt and $ervic $ervicee &esign.. &esign...... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ........ ......... .......... .......... .......... ...........-1 1 $ 2eliabilit,...............................................................................................................$-1

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$trate $trategic gic #apaci #apacit, t, Planni Planning ng For Product Productss and $ervic $ervices. es.... ....... ....... ....... ....... ...... ........ .......... ......... ......... .......... .......-1 ..-1 $ &ecision *heor,.....................................................................................................$-1

6

Proces Processs $elec $electi tion on and and Facili Facilit, t, 4a,ou 4a,out.. t..... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ......... .......... .......... .......... .......... ........6-1 ...6-1

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+ork &esig &esign n and !easure !easuremen ment.. t...... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ......... .......... .......... .......... ......5-1 .5-1 5$ 4earning #urves.....................................................................................................5$-1

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4ocati 4ocation on Planning Planning and "nal,si "nal,sis.. s..... ...... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ........ ......... .......... ......-1 .-1 $ *he *ransportation !odel.....................................................................................$-1

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!anage !anagemen mentt of 8ualit 8ualit,... ,....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ......... ......7.7-1 1

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8ualit, 8ualit, #ontrol.... #ontrol........... .............. ............. ............. .............. ............. ............. .............. .............. ............. ............. .............. .............. ............. ................1 ..........10-1 0-1 10$ "cceptance $ampling.........................................................................................10$-1

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"ggreg "ggregate ate Planning Planning and !aster !aster $chedul $cheduling ing.... ....... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ......... ......... ......... .......... ........1 ...11-1 1-1

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!2P and (2P .............. .................... ............. .............. .............. ............. ............. .............. .............. ............. ............. .............. ............. ............. ...............1 ........1-1 -1

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'nvent 'nventor, or, !anage !anagemen ment.. t..... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ........ .......... .......... .......... .......... ..........13 .....13-1 -1

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9'* and 4ean perations perations....... .............. ............. ............. .............. .............. ............. ............. .............. .............. .......................... .........................1-1 ......1-1 1$ !aintenance.......................................................................................................1$-1

1

$uppl, $uppl, #hain #hain !anage !anagemen ment.. t..... ...... ....... ....... ...... ....... ....... ...... ....... ....... ....... ....... ...... ....... ....... ...... ....... ....... ...... ....... ........ ......... .......... .......... ......1-1 .1-1

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$cheduling... $cheduling.......... .............. ............. ............. .............. ............. ............. .............. .............. ............. ............. .............. .............. ............. .............. ..................16-1 ..........16-1

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Proect Proect !anagement.... !anagement........... ............. ............. .............. .............. ............. ............. .............. ............. ............. .............. .............. ............. ...............15 .........15-1 -1

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!anagement !anagement of +aiting aiting 4ines....... 4ines.............. ............. ............. .............. .............. ............. ............. ................. ..............................1....................1-1 1

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4inear 4inear Programming Programming....... ............. ............. .............. .............. ............. ............. .............. ............. ............. ...................... ................................17-1 .................17-1 $imulation ;4ocated on the te)t #onfidence level K .7 ;given> ,$ 0art a" find n . (nter accurac, e K.1L6.

 Aote ,ou can enter a formula for 10Q of the mean be sure to start formula in the chart on the right. .$ (nter "nnual output ;volume> K 1000 and increment K 1000 ;cell &1> then use the spinner button to increment annual out!ut from ("444 to (+"444 and note the optimal location ;i.e. lo:

location % is optimal for 0  annual output  000 location # is optimal for 000  annual output  11000 location " is optimal for annual output  1000 5$ *he template also computes the e)act intersections of the total annual cost lines e.g. lines % and # intersect at annual output K 00 and lines " and # intersect at annual output K 1111.11. *herefore the actual ranges of o!timality are:

location % is optimal for 0  annual output  000 location # is optimal for 000  annual output  11111.11 location " is optimal for annual output  11111.11 9$ 8or !art c" enter olume K 000 and note that location # has the lo to be .013 i.e. 1Q of the time there is high to current time so Current Time 3 (5.

2epeat steps N6: (4$ Pick ob in the #2 seDuence column. (($ "dd processing time for 9ob " ;> to current time so Current Time 3 (=. 2epeat steps N6: (+$ Pick ob in the #2 seDuence column. (,$ "dd processing time for 9ob ( ;> to current time so Current Time 3 +,. 2epeat step : (-$ Pick ob in the #2 seDuence column.

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(.$ For the onl, ob remaining ; Fob /> and enter a 6 ; last to be done> in the #2 seDuence column. (5$ 0ress the C button to seuence 7obs$ (9$ Com!are average flo# time" average tardiness" and average number of 7obs  . 5$ &emonstrate that the table at the bottom .

*# )))viii

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SCREENCAM T!TORIA#S "ll eight tutorials have been re-done using ()cel 010. Tutorial

To!ics

Cha!ter

'ntro to ()cel 010

4a,out and #ontrols in ()cel 010 #reating ,our o307/  Product Design and Manufacturing at Tri-State Industries ;:0 minutes> *his video provides an overvie< of several ke, design issues considered during the development and manufacturing process setup for ne< trailers made b, *ri-$tate 'ndustries in 'ndiana. &esigner &on eller discusses tools and methods he used as / perations Management8 featuring St .lexius Medical Center  ;15:05 minutes> *his program presents an overvie< and intervie