Terry Miller is an experienced IT leader in a diverse set of information and communications technologies including clien...
TERRY MILLER 1349 Eldean Ln. Oceanside, CA 92054 http://www.linkedin.com/in/terrysmiller
Home Office: (760) 439-7066 Mobile: (858) 603-0572
[email protected]
SENIOR SOFTWARE DEVELOPMENT LEADER – TECHNOLOGY INDUSTRIES Effective leader of complex software development projects in both commercial and Federal government Department of Defense environments with numerous accomplishments leading change and improving processes across all aspects of development, with a strong record of successful delivery of projects in Client-Server, C3I, Embedded, and Information Systems development markets. Key strengths in the following areas: •
Technically Grounded: Experienced in all aspects of the software development lifecycle, from requirements definition and design through QA/Testing and product release and support o Delivered enterprise process improvements and automation resulting in 20% programmer performance improvement
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Leading Change: Skilled at leading teams in transition, implementing continuous process improvement, driving innovation (resulting in two patents), risk mitigation, and improving customer satisfaction o Implemented best practices and regression automation for 100% test coverage; up from 50%
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Coaching and Mentoring: Effective at guiding individuals through career development in new skills, technologies, and mindset change in order to achieve both organizational and individual goals o Implemented Software Development improvements decreasing defects by 20%
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Adaptive Leadership: Proven ability to manage teams across diverse sets of commercial and military technologies and domains from embedded tactical communications to information systems o Implemented agile processes to improve cycle times between deliveries from months to weeks
EXPERIENCE XIFIN, San Diego, CA April 2012 – May 2014 Senior Quality Assurance Manager Group manager of the Software Test/Quality Assurance, Release Management, and Technical Publications teams in the development of highly customized multiple SaaS products in a fast paced environment, delivering high quality releases on a weekly basis with hands on development and leadership of selected projects. • • • • • • • •
More than doubled product coverage (test, build, & release) with no increase in staff Implemented Software Development improvements resulting in a 20% reduction in rework Improved accountability through root cause postmortem reviews of bugs introduced into production Conceptualized and developed automation to customize online help and product documentation nomenclature for targeted customers with projected cost savings in the first year of more than $100k Increased productivity 35% through improved coordination and collaboration in all phases of development Leveraged off shore team to implement test automation Increased test team job satisfaction by moving quality improvements upstream, partnering with developers to reduce rework, turn-around time, and time-to-market Managed troubled project (languishing for more than 3 years) through first successful deployment
[email protected]
http://www.linkedin.com/in/terrysmiller
TERRY MILLER
(760) 439-7066
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Aptomize, Oceanside, CA Owner
June 2011 – Present
Consulting for small businesses on branding, change management, development of short and long term goals, tactics and strategies, supplier management, process improvement, product development, hardware/software design and integration, software coding and production management. • • • •
Got stalled product development back on-track within weeks with a 50% reduction in development costs Performed LabView software updates for new features and improved performance of automated test system Put architectural firm on page 1 of Google search using keyword SEO for industry and market region Developed foundation for president’s four year exit strategy through market growth and expanded services
Intuit, San Diego, CA January 2008 – November 2010 Senior Software Development Manager Project management of multidisciplinary local and remote teams developing in an agile environment to create Electronic Filing (EF) converters per Federal and State agency specifications and regulations, transforming tax information collected from TurboTax customers into electronic formats for transmission. • • • • •
Managed 5 teams of thirty tax analysts, programmers, engineers, testers, and customer support personnel in the full lifecycle development of the EF converters Invented product enhancement resulting in a United States patent, 8,392,288 Led quality and process improvement activities resulting in a 10% reduction in production bugs and rework Completed annual on-time releases of more than 100 products in over 150 releases supporting more than 50 million customers Improved organizational confidence by implementing best practices and regression automation to verify stability and provide 100% test coverage of all EF converters
Northrop Grumman, San Diego, CA 2006 – 2008 Software/Test Manager, System Engineer Development, integration, and test of embedded multilink communication systems for air, land, and sea based weapons and C4I systems. • • •
180 degree customer relations turn-around through improved requirements management processes Consistently met or exceeded project goals, completing 100% of deliveries on time and within budget Implemented agile processes to improve cycle times between deliveries from months to weeks
SAIC / DS&S USA, San Diego, CA 1993 – 2006 Sr. Systems Engineer, Chief Programmer Development, integration, and test of the Comprehensive Engine Trending and Diagnostic System (CETADS) used in the maintenance of turbine engines installed in US Air Force aircraft and other ancillary products used for program support. • • • •
Managed four teams of twenty programmers and engineers Led teams through multiple product iterations from DOS to the World Wide Web Employed Software Product Line approach for managing core capabilities Designed, built and maintained enterprise software systems used in the development EDUCATION National University, US-CA-San Diego, Bachelor of Science, Computer Science
SECURITY CLEARANCE Security Clearance: Secret (Inactive) AFFILIATIONS IEEE Member
[email protected]
http://www.linkedin.com/in/terrysmiller
