SJ-20140402111513-008-ZXMW NR8120 (V2.03.03) Alarm and Notification Handling Reference_606555.pdf

September 23, 2017 | Author: Karrar Hussain | Category: Environmental Monitoring, License, Power Supply, Troubleshooting, Reliability Engineering
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Description

ZXMW NR8120 Digital Microwave Transmission System

Alarm and Notification Handling Reference Version: V2.03.03

ZTE CORPORATION No. 55, Hi-tech Road South, ShenZhen, P.R.China Postcode: 518057 Tel: +86-755-26771900 Fax: +86-755-26770801 URL: http://support.zte.com.cn E-mail: [email protected]

LEGAL INFORMATION Copyright © 2014 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited.

Additionally, the contents of this document are protected by

contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided “as is”, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit the ZTE technical support website http://support.zte.com.cn to inquire for related information. The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History Revision No.

Revision Date

Revision Reason

R1.0

2014–05–28

First edition

Serial Number: SJ-20140402111513-008 Publishing Date: 2014–05–28(R1.0)

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Contents About This Manual ......................................................................................... I Chapter 1 Overview .................................................................................... 1-1 Chapter 2 Alarm.......................................................................................... 2-1 2.1 Environment Alarm............................................................................................. 2-1 2.1.1 401 DC input voltage abnormal ................................................................ 2-1 2.1.2 4001 Outdoor temperature alarm .............................................................. 2-2 2.1.3 4011 Outdoor access-control alarm .......................................................... 2-3 2.1.4 4012 Outdoor moisture alarm ................................................................... 2-3 2.1.5 4013 Outdoor smoke alarm ...................................................................... 2-4 2.1.6 4016 Outdoor lightning protection module alarm ........................................ 2-5 2.1.7 4017 Outdoor power supply unit alarm ...................................................... 2-5 2.1.8 4018 Outdoor fan alarm ........................................................................... 2-6 2.1.9 9301 Power environment under-temperature ............................................. 2-6 2.1.10 9302 Power environment over-temperature ............................................. 2-7 2.1.11 9303 Power environment invalid-temperature .......................................... 2-8 2.1.12 9304 Power environment under-humidity ................................................ 2-9 2.1.13 9305 Power environment over-humidity .................................................. 2-9 2.1.14 9306 Power environment invalid-humidity ............................................. 2-10 2.1.15 9307 Power smog alarm .......................................................................2-11 2.1.16 9308 Power flood alarm ........................................................................2-11 2.1.17 9309 Power magnetic door alarm ......................................................... 2-12 2.1.18 134218750 Dry contact alarm ............................................................... 2-13 2.1.19 134218751 Dry contact alarm ............................................................... 2-13 2.1.20 134218752 Dry contact alarm ............................................................... 2-14 2.1.21 134218753 Dry contact alarm ............................................................... 2-14 2.1.22 134243759 MSTP port BPDU Guard .................................................... 2-15 2.1.23 134243760 MSTP port LOOP Guard .................................................... 2-15 2.1.24 134243761 MSTP port ROOT Guard .................................................... 2-16 2.1.25 134257778 FAN Control Temperature beyond threshold ........................ 2-16 2.1.26 134257780 Device overheated ............................................................. 2-17 2.2 Equipment Alarm.............................................................................................. 2-18 2.2.1 1002 Board is absent ............................................................................. 2-18 2.2.2 1004 Board is not configured .................................................................. 2-18

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2.2.3 9001 AC input switch off ........................................................................ 2-19 2.2.4 9002 AC power off ................................................................................. 2-20 2.2.5 9003 SPD-C broken .............................................................................. 2-20 2.2.6 9004 SPD-D broken .............................................................................. 2-21 2.2.7 9005 AC under-voltage .......................................................................... 2-22 2.2.8 9006 AC over-voltage ............................................................................ 2-23 2.2.9 9101 SMR broken ................................................................................. 2-23 2.2.10 9102 SMR output over-voltage ............................................................. 2-24 2.2.11 9103 SMR output over-current .............................................................. 2-25 2.2.12 9104 SMR fan fault .............................................................................. 2-25 2.2.13 9105 SMR PFC fault ............................................................................ 2-26 2.2.14 9106 SMR input over-voltage and power off .......................................... 2-26 2.2.15 9107 SMR input under-voltage and power off ........................................ 2-27 2.2.16 9108 SMR host heater over-temp and power off .................................... 2-28 2.2.17 9109 SMR environment over-temp and power off .................................. 2-28 2.2.18 9110 SMR environment over-temp and load-reduction ........................... 2-29 2.2.19 9111 SMR under-voltage and load-reduction ......................................... 2-30 2.2.20 9112 SMR fuse broken ........................................................................ 2-30 2.2.21 9113 SMR communication failure ......................................................... 2-31 2.2.22 9201 DC output under-voltage .............................................................. 2-32 2.2.23 9202 DC output over-voltage ................................................................ 2-32 2.2.24 9203 DC load loop broken .................................................................... 2-33 2.2.25 9204 Battary loop broken ..................................................................... 2-34 2.2.26 9205 Battary under-voltage .................................................................. 2-34 2.2.27 9206 Battary over-temp ........................................................................ 2-35 2.2.28 9207 Power under-temp and power off .................................................. 2-36 2.2.29 9208 First power off ............................................................................. 2-37 2.2.30 9209 Second power off ........................................................................ 2-38 2.2.31 9210 DC SPD abnormal ....................................................................... 2-39 2.2.32 9211 Load breaker abnoraml ................................................................ 2-39 2.2.33 9212 Battary test failure ....................................................................... 2-40 2.2.34 9213 Battery discharge ........................................................................ 2-41 2.2.35 134217728 Clock reference source lost ................................................ 2-41 2.2.36 134217730 RTC clock alarm ................................................................ 2-43 2.2.37 134217735 Clock module fault ............................................................. 2-44 2.2.38 134217739 EEPROM error alarm ......................................................... 2-45 2.2.39 134218754 RPUB Under Voltage ......................................................... 2-45

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2.2.40 134218778 CPU overload .................................................................... 2-46 2.2.41 134218779 Debug ip illegal .................................................................. 2-47 2.2.42 134218796 Actual Use MAC illegal ....................................................... 2-47 2.2.43 134218797 Device MAC conflict ........................................................... 2-48 2.2.44 134218798 Link between IDU and AOU is interrupted ............................ 2-48 2.2.45 134218800 Running cooperate-manged AOU version abnormal ............. 2-49 2.2.46 134218802 Service unauthorized ......................................................... 2-49 2.2.47 134218803 Service frozen ................................................................... 2-50 2.2.48 134237778 Loopback state in TDM port ................................................ 2-51 2.2.49 134237936 PRBS array transmit in E1 port ........................................... 2-52 2.2.50 134237937 MCLK signal of RTE is abnormal ........................................ 2-54 2.2.51 134237939 Force-E1-AIS ..................................................................... 2-54 2.2.52 134237940 Loopback state in Air E1 port .............................................. 2-55 2.2.53 134239932 Rf unit configuration mode invalid ....................................... 2-56 2.2.54 134239940 Rf unit power supply abnormal ............................................ 2-57 2.2.55 134239956 RDI alarm .......................................................................... 2-57 2.2.56 134239959 HC CFG data inconsistent in two ends of the link ................. 2-58 2.2.57 134239964 Rf unit type mismatch ......................................................... 2-58 2.2.58 134239965 Scan frequency enabled alarm ............................................ 2-59 2.2.59 134239966 CRC check fails ................................................................. 2-59 2.2.60 134241731 Optical Signal Lost ............................................................. 2-60 2.2.61 134241739 SFP speed does not match with configuration ...................... 2-61 2.2.62 134241740 ETH port SFP power abnormal ........................................... 2-62 2.2.63 134241741 MAC overflow of port .......................................................... 2-62 2.2.64 134243749 OSPF route has been discarded ......................................... 2-63 2.2.65 134243765 1588 clock PTP service setup failure ................................... 2-64 2.2.66 134243766 1588 clock PTP link abnormal ............................................. 2-64 2.2.67 134243767 1588 reference clock source unavailable ............................. 2-65 2.2.68 134243768 The Capture status of 1588 clock timeout ............................ 2-65 2.2.69 134243779 Device IP conflict ............................................................... 2-66 2.2.70 134317741 Loopback state in IF or modem port .................................... 2-66 2.2.71 134317764 RF outer loopback enabled ................................................. 2-67 2.2.72 134317765 TDM route has been discarded ........................................... 2-68 2.3 Processing alarm ............................................................................................. 2-68 2.3.1 6201 Software loading failure ................................................................. 2-68 2.3.2 6206 Running software version fault ....................................................... 2-69 2.3.3 6213 Board inserted incorrectly .............................................................. 2-71

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2.3.4 6223 Firmware does not take effect ........................................................ 2-71 2.3.5 6224 Main BOOT CRC error .................................................................. 2-72 2.3.6 6225 Version has been roll back ............................................................. 2-73 2.3.7 134218745 Insufficient flash memory ...................................................... 2-73 2.3.8 134243738 OSPF interface configuration error ........................................ 2-74 2.3.9 134243739 OSPF virtual link interface configuration error ........................ 2-74 2.4 Communication Alarm ...................................................................................... 2-75 2.4.1 134217734 Received signal level alarm .................................................. 2-75 2.4.2 134217736 UAS alarm of radio .............................................................. 2-76 2.4.3 134237731 E1-ALOS ............................................................................. 2-76 2.4.4 134237759 E1-Code-Violation ................................................................ 2-78 2.4.5 134237763 Loss of Frames alarm .......................................................... 2-79 2.4.6 134237764 Late Frames alarm ............................................................... 2-80 2.4.7 134237765 Malformed Frames alarm ..................................................... 2-81 2.4.8 134237766 Misconnection alarm ............................................................ 2-82 2.4.9 134237767 Jitter Buffer Overrun alarm ................................................... 2-82 2.4.10 134237934 E1-AIS .............................................................................. 2-83 2.4.11 134237938 Air-E1-AIS ......................................................................... 2-85 2.4.12 134239928 Radio link failure alarm ....................................................... 2-85 2.4.13 134239929 Baseband alarm ................................................................ 2-86 2.4.14 134239930 RF unit fault ....................................................................... 2-87 2.4.15 134239931 Transmission unit invalid .................................................... 2-89 2.4.16 134239935 RF mute ............................................................................ 2-89 2.4.17 134239937 Modem part unlock ............................................................ 2-90 2.4.18 134239938 Protection function failure ................................................... 2-91 2.4.19 134239962 RF unit fatal error ............................................................... 2-92 2.4.20 134239963 RF unit error ...................................................................... 2-93 2.4.21 134239967 Security Link Id Inconsistent ............................................... 2-94 2.4.22 134241729 Ethernet port disconnected ................................................. 2-94 2.4.23 134241733 Optical module not in position ............................................. 2-96 2.4.24 134243751 RMEP CCM packet lost ...................................................... 2-96 2.4.25 134243752 RMEP CCM packet error .................................................... 2-97 2.4.26 134243753 RMEP Mac Status error ...................................................... 2-98 2.4.27 134243754 RMEP RDI ........................................................................ 2-98 2.4.28 134243755 Ethernet devices cross-connected ....................................... 2-99 2.4.29 134243769 EFM local link fault ............................................................. 2-99 2.4.30 134243770 EFM remote link fault ........................................................2-100

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2.4.31 134243771 EFM discovery process failure ...........................................2-100 2.4.32 134243776 EFM local link lost .............................................................2-101 2.4.33 134243783 APS Message detecting abnormal .....................................2-102 2.4.34 134243784 Ethernet client signal fail ....................................................2-102 2.4.35 134317734 Rf unit communication is interrupted ...................................2-103 2.5 QoS Alarm......................................................................................................2-104 2.5.1 134243772 EFM local link event ............................................................2-104 2.5.2 134243778 EFM loopback alarm ...........................................................2-104

Chapter 3 Notification ................................................................................ 3-1 3.1 Equipment Alarm................................................................................................ 3-1 3.1.1 10001 Board power-on completed ............................................................ 3-1 3.1.2 10006 Board power-on failed ................................................................... 3-1 3.1.3 134243731 8032 port blocked .................................................................. 3-2 3.1.4 134243732 8032 port unblocked .............................................................. 3-3 3.1.5 134243785 ERPS port blocked ................................................................ 3-3 3.1.6 134243786 ERPS port unblocked ............................................................. 3-4 3.1.7 134257783 CRC error in flash .................................................................. 3-4 3.1.8 134317731 Configuraiton file reloaded ...................................................... 3-5 3.1.9 134317740 IF and RF changeover ........................................................... 3-5 3.1.10 134317745 ACM change ....................................................................... 3-6 3.1.11 134317746 System time is modified ........................................................ 3-7 3.1.12 134317747 Clear performance data ........................................................ 3-7 3.1.13 134317749 Main clock reference source change ..................................... 3-8 3.2 Communication Alarm ........................................................................................ 3-8 3.2.1 134243728 LLDP global enable status changed ........................................ 3-8 3.2.2 134243729 Local management address of LLDP changed ......................... 3-9 3.2.3 134243730 Neighbor information of LLDP changed ................................. 3-10 3.2.4 134243780 MEP receive AIS packet ....................................................... 3-10 3.2.5 134243781 MEP receive LCK packet .......................................................3-11 3.2.6 134317743 SNCP channel changeover ...................................................3-11 3.2.7 134317760 SNCP+ channel changeover ................................................ 3-12 3.3 Processing alarm ............................................................................................. 3-12 3.3.1 134243733 OSPF interface status changed ............................................ 3-12 3.3.2 134243734 OSPF virtual interface status changed .................................. 3-13 3.3.3 134243735 OSPF neighbor status changed ............................................ 3-13 3.3.4 134243736 OSPF virtual neighbor status changed .................................. 3-14 3.3.5 134243740 OSPF interface receiving incorrect packet ............................. 3-15

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3.3.6 134243741 OSPF virtual link interface receive wrong packet .................... 3-15 3.3.7 134243742 OSPF interface receiving incorrect LSR packet ...................... 3-16 3.3.8 134243743 OSPF receive DD pkt with wrong seq number ....................... 3-16 3.3.9 134243744 Receive Hello Packet without local router .............................. 3-17 3.3.10 134243745 Timeout for receiving OSPF hello packet ............................. 3-17 3.3.11 134243746 OSPF interface disabled by administrator ............................ 3-18 3.3.12 134243747 OSPF interface disabled physically ..................................... 3-18 3.3.13 134243748 Interface's neighbor changed .............................................. 3-19 3.3.14 134243762 SG add failed for parameter error ........................................ 3-19 3.3.15 134243763 The port failing to be aggregated into a LAG ........................ 3-20 3.3.16 134243764 The port quitting a LAG due to exception ............................. 3-20 3.3.17 134317735 Rf unit firmware upgraded .................................................. 3-21 3.4 QoS Alarm....................................................................................................... 3-22 3.4.1 134243773 EFM remote link event ......................................................... 3-22 3.4.2 134243774 EFM loopback indication ...................................................... 3-23 3.4.3 134243777 Local Discovery process reset .............................................. 3-23 3.5 Environment Alarm........................................................................................... 3-24 3.5.1 134317750 IDU Over-temperature protection .......................................... 3-24

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About This Manual Purpose This manual describes how to handle NR8120 alarms and notifications.

Intended Audience This manual is intended for: l l

Maintenance engineers On-duty staff in equipment room

What Is in This Manual This manual has the following chapters: Chapter

Description

1, Overview

Gives an overview of NR8120 alarms and notifications.

2, Alarms

Describes the alarms in terms of alarm properties, probable causes, effect on the system, and handling procedure.

3, Notifications

Describes the notifications in terms of notification properties, probable causes, effect on the system, and handling procedure.

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Chapter 1

Overview Functions of Fault Management The fault management system collects fault information from all the NEs in the managed network in near real-time, such as boards, links, databases, and servers, and then displays the collected fault information in the format of alarm or notification. The fault management system helps the system administrator quickly locate and resolve faults in the managed network. It also provides telecom operators, network management departments, and equipment vendors with correct and timely alarm data to ensure stable network operations.

Fault Indication The fault management system indicates a fault or event occurring in the network in the form of alarm or notification. l

l

A fault is indicated in the form of alarm when it persists and affects the reliability and services of the system. An alarm will be cleared only after the fault is resolved. Immediate troubleshooting is required when alarms occur. A notification indicates a non-repeatable or instantaneous fault or event in the system, for example, board reset and signaling overload. Such a fault or event is normally caused by a sudden environment change or other accidental factors. No special handling is required because the fault or event causing a notification can be automatically handled by the system. However, a frequently-reported notification requires troubleshooting.

Alarm Format The alarms defined for the NR8120are provided with the information such as property and possible causes. For details, refer to Table 1-1. Table 1-1 Alarm Format Description Item

Description

Alarm Code

Uniquely identifies an alarm or an notification.

Alarm Information

Summarizes the fault information, such as the fault cause and phenomenon.

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Item

Description

Alarm Level

There are four alarm/notification severity levels, which are indicated in descending order of severity as Critical, Major, Minor, and Warning. l

Critical: indicates a fault that causes failures of system operations or service capabilities. Immediate troubleshooting is required when a critical alarm is reported.

l

Major: indicates a fault that seriously impacts proper system operations or reduces service capabilities. Clearing the fault to restore the system as soon as possible is required when a major alarm occurs.

l

Minor: indicates a fault that slightly influences proper system operations or reduces service capabilities. Proper measures should be taken to clear the fault in a timely manner and prevent the occurrence of more severe alarms when a major alarm occurs.

l

Warning: indicates a fault that has a potential or gradual impact on proper system operations or service capabilities. Warning messages need to be analyzed and proper measures should be taken to clear the fault in a timely manner and avoid more severe alarms.

The impact degree described in the definition of alarm severity refers to the impact on a single index, for example, reliability or security. Once the impact on any index reaches the specified threshold, the severity level of the alarm can be roughly determined. If an alarm has an impact on multiple indices, its severity level should be escalated accordingly. Alarm Type

Based on the triggering condition and system impact, alarms/notification can be classified into the following five types: l

Equipment alarm: related with equipment hardware faults.

l

Communication alarm: related with information transmission faults (ITU-T Recommendation X.733).

l

Processing error alarm: related with software or processing faults (defined in ITU-T Recommendation X.733).

l

Environmental alarm: related with the environment where the equipment is located (defined in ITU-T Recommendation X.733).

l Probable Cause

QoS alarm: related with equipment operation performance or indexes.

Provides probable alarm/notification causes to help users troubleshoot, find preventive measures, and restore the system to normal state in a timely manner.

System Impact

Provides the consequence of each alarm/notification and the impact on the system and services.

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Chapter 1 Overview

Item

Description

Handling

Provides the troubleshooting steps and suggestions.

Suggestion

During the alarm handling process, the following tips needs your attention: l

After recording the fault information, O&M personnel needs to handle the fault step by step as suggested. If there is no otherwise specified and the fault is solved (that is, alarm is cleared), the alarm handling process ends. If the fault persists, go to the next step.

l

If fault cannot be removed, contact the local ZTE office.

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Chapter 2

Alarm Table of Contents Environment Alarm.....................................................................................................2-1 Equipment Alarm......................................................................................................2-18 Processing alarm .....................................................................................................2-68 Communication Alarm ..............................................................................................2-75 QoS Alarm .............................................................................................................2-104

2.1 Environment Alarm 2.1.1 401 DC input voltage abnormal Alarm Property l l l l

Alarm Code:401 Alarm Information:This alarm is reported when the DC input voltage is out of range and cleared when the voltage becomes normal. Alarm Level:Major Alarm Type:Environment Alarm

Sub-code Description 0.Over-voltage; 1.Under-voltage.

System Impact 1. 2.

Board Status:The power board may be faulty. Service Impact: The board or system cannot operate properly. The services carried on the board are interrupted.

Probable Cause 1. The input voltage of PM board is higher than the upper threshold 60V, known as overvoltage. 2. The input voltage of PM board is lower than the lower threshold 40V, known as undervoltage.

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Handling Suggestion 1. For under-voltage: (1) Ensure that the PM board is configured on the GUI and well conected by the power line. (2) Use a multimeter or other tools to check the input voltage of DC supply system. If the voltage is lower than 40V, replace the DC supply. If the voltage is higher than 40V, replace the PM board. 2. For Over-voltage: Use a multimeter or other tools to check the output voltage of DC supply system. If the voltage is higher than or equal to 60V, replace the DC supply system. If the voltage is lower than 60V, replace the PM board.

2.1.2 4001 Outdoor temperature alarm Alarm Property l l l l

Alarm Code:4001 Alarm Information:The temperature of the outdoor monitoring device is abnormal. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description 1. Temperature is low; 2. Temperature is high; 3. Temperature is invalid.

System Impact Outdoor is abnormal,don't affect system.

Probable Cause 1. 2. 3. 4. 5.

Dustproof net is blocked. Air conditioner is faulty. Heat exchanger is faulty. Threshold Configuration error exists. Environment Monitor Unit is faulty.

Handling Suggestion 1. Clean dustproof net. 2. Ensure that air conditioner operation is normal. 3. Check whether the heat exchanger is faulty.If yes,please refer to the corresponding handling manual.

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Chapter 2 Alarm

2.1.3 4011 Outdoor access-control alarm Alarm Property l l l l

Alarm Code:4011 Alarm Information:The access-control module of the outdoor monitoring device is abnormal. Alarm Level:Major Alarm Type:Environment Alarm

Sub-code Description None

System Impact Outdoor is abnormal,don't affect system

Probable Cause 1. The door is not closed. 2. The environment monitoring unit is faulty.

Handling Suggestion 1. Ensure that the rack door is closed. 2. Replace the sensor cable of door access control. 3. Replace FCE board.

2.1.4 4012 Outdoor moisture alarm Alarm Property l l l l

Alarm Code:4012 Alarm Information:The moisture condition of the outdoor monitoring device is abnormal. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact Outdoor is abnormal,don't affect system

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Probable Cause 1. Base station is flooded. 2. Environment Monitor Unit is faulty.

Handling Suggestion 1. Check if base station is flooded. If yes, power off base station. Clear the water away. Wait until the equipment is dry. Then power on the equipment. 2. Replace water sensor. 3. Reset FCE board. 4. Replace FCE board.

2.1.5 4013 Outdoor smoke alarm Alarm Property l l l l

Alarm Code:4013 Alarm Information:The smoke sensor of the outdoor monitoring device is abnormal. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact Outdoor is abnormal,don't affect system

Probable Cause 1. The base station has smog. 2. The environment monitoring unit is faulty.

Handling Suggestion 1. Check if there is smog in base station. If yes, switch off the base station and isolate the source of smog. Switch on the system after the smog source is removed. 2. Replace the smog sensor. 3. Reset the board. 4. Replace the board.

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Chapter 2 Alarm

2.1.6 4016 Outdoor lightning protection module alarm Alarm Property l l

Alarm Code:4016 Alarm Information:The lightning protection module of the outdoor monitoring device is abnormal.

l l

Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description 1. Lightning protection trunk node contact 1 is abnormal; 2. Lightning protection trunk node contact 2 is abnormal.

System Impact Outdoor is abnormal,don't affect system.

Probable Cause 1. Failure with the lightning protection arrester caused by lightning damage, poor grounding or parts aging, etc. 2. The environment monitoring unit is faulty.

Handling Suggestion 1. Check the trunk node configuration in the dry contact alarm configuration in the configuration resource management interface, Make sure the configuration of the dry contact is in accordance with the actual equipments installed. 2. Check the monitor cable connection with the dry contact.Replace the cable in case of cable failure. 3. Replace the lightning arrester.

2.1.7 4017 Outdoor power supply unit alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:4017 Information:Power supply was abnormal. Level:Minor Type:Environment Alarm

Sub-code Description None 2-5 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact Outdoor is abnormal,don't affect system

Probable Cause 1. Monitor is faulty. 2. PSU is faulty.

Handling Suggestion 1. Check whether the monitor cable is connected properly. 2. Replace the PSU module.

2.1.8 4018 Outdoor fan alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:4018 Information:Fan was in fault. Level:Minor Type:Environment Alarm

Sub-code Description Every subcode represents a fan number.

System Impact Outdoor is abnormal,don't affect system.

Probable Cause 1. Fan is not inserted. 2. Monitoring line is faulty. 3. Fan box is faulty.

Handling Suggestion 1. Check whether the fan box has been installed. 2. Check whether the monitor cable is connected properly. 3. Replace the fan box.

2.1.9 9301 Power environment under-temperature Alarm Property l

Alarm Code:9301 2-6

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Chapter 2 Alarm

l l l

Alarm Information:The environment temperature is less than set value of the environment. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact The battery's capacity is influenced.

Probable Cause 1. The environment temperature is lower than the threshold value for alarm. 2. The temperature sensor is damaged. 3. The monitoring unit is faulty.

Handling Suggestion 1. Check the temperature in the equipment room, and improve the equipment room condition. 2. Appropriately adjust the threshold value for alarm. 3. Replace the temperature sensor. 4. Replace the monitoring unit.

2.1.10 9302 Power environment over-temperature Alarm Property l l l l

Alarm Code:9302 Alarm Information:The environment temperature is higher than set value of the environment. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact 1. 2. 3.

The battery's capacity is influenced. The maximum load capacity of the rectifier is influenced. The system security is influenced, fire might be caused due to over-temperature.

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Probable Cause 1. The environment temperature is higher than the threshold value for alarm. 2. The temperature sensor is damaged. 3. The AC transducer or the monitoring unit is damaged.

Handling Suggestion 1. Check the temperature in the equipment room, and improve the equipment room condition. 2. Appropriately adjust the threshold value for alarm. 3. Replace the temperature sensor. 4. Check whether the current is beyond the detection range. 5. Replace the AC transducer or the monitoring unit.

2.1.11 9303 Power environment invalid-temperature Alarm Property l l l l

Alarm Code:9303 Alarm Information:The temperature of the environment is invalid. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact The equipment environment temperature detection is influenced.

Probable Cause 1. 2. 3. 4.

The environment temperature exceeds the normal range allowed in the detection. The temperature sensor is damaged. The temperature sensor is not connected. The AC transducer or the monitoring unit is damaged.

Handling Suggestion 1. Check the temperature in the equipment room, and improve the equipment room condition. 2. Check whether the temperature sensor is connected reliably. 3. Replace the temperature sensor. 4. Check whether the current is beyond the detection range. 5. Replace the AC transducer or the monitoring unit.

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2.1.12 9304 Power environment under-humidity Alarm Property l l l l

Alarm Code:9304 Alarm Information:The environment humidity is less than set value of the enviroment humidity. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact The antistatic capability of the power supply is influenced, which might cause equipment damage.

Probable Cause 1. The environment humidity is lower than the threshold value for alarm. 2. The humidity sensor is damaged. 3. The monitoring unit is faulty.

Handling Suggestion 1. 2. 3. 4.

Check the humidity in the equipment room, and improve the equipment room condition. Appropriately adjust the threshold value for alarm. Replace the humidity sensor. Replace the monitoring unit.

2.1.13 9305 Power environment over-humidity Alarm Property l l l l

Alarm Code:9305 Alarm Information:The environment humidity is higher than set value of the enviroment humidity. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

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System Impact The anti-insulation and crush-resistance capability of the power supply is influenced, and the board tends to be affected by damp and corrosion.

Probable Cause 1. The environment humidity is higher than the threshold value for alarm. 2. The humidity sensor is damaged. 3. The AC transducer or the monitoring unit is damaged.

Handling Suggestion 1. 2. 3. 4. 5.

Check the humidity in the equipment room, and improve the equipment room condition. Appropriately adjust the threshold value for alarm. Replace the humidity sensor. Check whether the current is beyond the detection range. Replace the AC transducer or the monitoring unit.

2.1.14 9306 Power environment invalid-humidity Alarm Property l l l l

Alarm Code:9306 Alarm Information:The humidity of the environment is invalid. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact The equipment environment humidity detection is influenced.

Probable Cause 1. 2. 3. 4.

The environment humidity exceeds the normal range allowed in the detection. The humidity sensor is damaged. The humidity sensor is not connected. The AC transducer or the monitoring unit is damaged.

Handling Suggestion 1. 2. 3. 4.

Check the humidity in the equipment room, and improve the equipment room condition. Check whether the humidity sensor is connected reliably. Replace the humidity sensor. Check whether the current is beyond the detection range. 2-10

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5. Replace the AC transducer or the monitoring unit.

2.1.15 9307 Power smog alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9307 Information:The sensor detects the smog. Level:Critical Type:Environment Alarm

Sub-code Description None

System Impact The system security is influenced, and the system might be on fire.

Probable Cause 1. The smoke alarm signal is detected. 2. The smoke sensor is damaged. 3. The monitoring unit is faulty.

Handling Suggestion 1. Check whether there is any smoke. If there is, then disconnect the AC power supply input and locate the fault. After the fault is removed, power on again, and restart the sensor. 2. Replace the smoke sensor. 3. Replace the monitoring unit.

2.1.16 9308 Power flood alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9308 Information:The sensor detects the water. Level:Minor Type:Environment Alarm

Sub-code Description None

System Impact The system security is influenced. 2-11 SJ-20140402111513-008|2014–05–28(R1.0)

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Probable Cause 1. The flooding alarm signal is detected. 2. The sensor is damaged. 3. The monitoring unit is faulty.

Handling Suggestion 1. Improve the equipment room condition. 2. Replace the sensor. 3. Replace the monitoring unit.

2.1.17 9309 Power magnetic door alarm Alarm Property l l l l

Alarm Code:9309 Alarm Information:The sensor detects the magmetic door is open,and something comes in. Alarm Level:Minor Alarm Type:Environment Alarm

Sub-code Description None

System Impact The burglarproof security of the equipment is influenced.

Probable Cause 1. The equipment room's door is opened. 2. The sensor is damaged. 3. The door-status-switch detecting port is not connected, or the detecting cable is disconnected. 4. The door-status-switch is not installed appropriately, that is, the door status switch can not be attracted normally after the door is closed. 5. The monitoring unit is faulty.

Handling Suggestion 1. Check whether the door is closed. 2. Check whether the detecting cable is connected correctly. 3. Check whether the door status switch is installed correctly, and whether the switch can be attracted normally after the door is closed. 4. Replace the door-status-switch sensor. 5. Replace the monitoring unit. 2-12 SJ-20140402111513-008|2014–05–28(R1.0)

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2.1.18 134218750 Dry contact alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134218750 Information:Reference alarm parameters. Level:Critical Type:Environment Alarm

Sub-code Description None

System Impact External device status change

Probable Cause Input Signal Change on EDI Input Port.

Handling Suggestion Check the external Device state.

2.1.19 134218751 Dry contact alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134218751 Information:Reference alarm parameters. Level:Major Type:Environment Alarm

Sub-code Description None

System Impact External device status change

Probable Cause Input Signal Change on EDI Input Port.

Handling Suggestion Check the external Device state. 2-13 SJ-20140402111513-008|2014–05–28(R1.0)

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2.1.20 134218752 Dry contact alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134218752 Information:Reference alarm parameters. Level:Minor Type:Environment Alarm

Sub-code Description None

System Impact External device status change

Probable Cause Input Signal Change on EDI Input Port.

Handling Suggestion Check the external Device state.

2.1.21 134218753 Dry contact alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134218753 Information:Reference alarm parameters. Level:Warning Type:Environment Alarm

Sub-code Description None

System Impact External device status change

Probable Cause Input Signal Change on EDI Input Port.

Handling Suggestion Check the external Device state. 2-14 SJ-20140402111513-008|2014–05–28(R1.0)

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2.1.22 134243759 MSTP port BPDU Guard Alarm Property l l

l l

Alarm Code:134243759 Alarm Information:The alarm is reported if the port is protocol-down due to the BPDU Guard function (This port will block and be out of STP computation).The Alarm will disapear when XSTP global disable, XSTP port disable, port phy-down and ethernet port close. Alarm Level:Major Alarm Type:Environment Alarm

Sub-code Description None

System Impact The port is blocked for some time.

Probable Cause The BPDU packet is received at the edge port.

Handling Suggestion Check whether the port is connected to a user terminal, whether should be configured as an edge port.

2.1.23 134243760 MSTP port LOOP Guard Alarm Property l l

l l

Alarm Code:134243760 Alarm Information:The alarm is reported if the port is blocked due to the LOOP Guard function. The Alarm will disapear when XSTP global disable, XSTP port disable, phy-down and ethernet port close. Alarm Level:Major Alarm Type:Environment Alarm

Sub-code Description None

System Impact The port is blocked for some time.

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Probable Cause The port configured with LOOP Guard function does not receive the BPDU packet for a long time.

Handling Suggestion Check whether the port should be configured with LOOP Guard function, whether the link is congested, whether there are unidirectional link problems, and whether the port receives and sends BPDU packets properly.

2.1.24 134243761 MSTP port ROOT Guard Alarm Property l l

l l

Alarm Code:134243761 Alarm Information:The alarm is reported if the port is blocked due to the ROOT Guard function. The Alarm will disapear when XSTP global disable, XSTP port disable, phy down and ethernet port close. Alarm Level:Major Alarm Type:Environment Alarm

Sub-code Description None

System Impact The port is blocked for some time.

Probable Cause The port configured with ROOT Guard function receives a high-priority configuration message.

Handling Suggestion Check where the high-level priority BPDU packet comes from, whether the port should be configured with ROOT Guard function, whether there are network attacks, and whether the configuration such as bridge priority is correct.

2.1.25 134257778 FAN Control Temperature beyond threshold Alarm Property l l l

Alarm Code:134257778 Alarm Information:The alarm is reported if the fan control temperature exceeds the limit (-25~55 degree). Alarm Level:Minor 2-16

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l

Alarm Type:Environment Alarm

Sub-code Description None

System Impact The system emission performance degrades. This may create error codes.

Probable Cause The fan control temperature exceeds the limit (-25~55 degree).

Handling Suggestion 1.check the fan speed is normal, check if there is fan lost speed alarm.

2.1.26 134257780 Device overheated Alarm Property l l l l

Alarm Code:134257780 Alarm Information:The alarm is reported if the working temperature of a board exceeds the upper limit. Alarm Level:Critical Alarm Type:Environment Alarm

Sub-code Description None

System Impact The system heat dissipation performance is affected, which may cause error codes.

Probable Cause 1. The working temperature is too high. 2. The fan cannot work properly. 3. The board hardware is faulty.

Handling Suggestion 1. Check the working temperature of the equipment room. If the temperature is too high, ensure that the cooling devices are working properly. 2. Check whether the fans fail to work. If yes, replace the fans. 3. If the alarm persists after the preceding steps, it indicates that the board in the corresponding slot is faulty. Replace the board. 2-17 SJ-20140402111513-008|2014–05–28(R1.0)

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2.2 Equipment Alarm 2.2.1 1002 Board is absent Alarm Property l l l l

Alarm Code:1002 Alarm Information:This alarm is reported if the board is configured on the client GUI, but the board is not inserted in the configured slot. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact 1. 2.

Board Status:The board may be faulty. Service Impact:The board cannot bear any service.

Probable Cause 1. The board is not inserted at the slot that is configured on the client GUI. 2. The board is not inserted tightly at the slot that is configured on the client GUI. 3. The board inserted at the slot that is configured on the client GUI is physically damaged.

Handling Suggestion 1. Check whether the board is inserted into the slot.If yes, go to step 2. If no, insert the board. 2. Pull out and insert the board into the slot.If the alarm persists, go to step 3. 3. Replace the board.

2.2.2 1004 Board is not configured Alarm Property l l l l

Alarm Code:1004 Alarm Information:This alarm is reported if the board is not configured on the client GUI, but the board is inserted in slot. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a slot. 2-18 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact 1.

Board Status: The board is not configured.

2.

Service Impact: There is no influence on services.

Probable Cause Board is not configured at user interface in background.

Handling Suggestion Check that whether the board is inserted at foreground,but the board is not configured at background.

2.2.3 9001 AC input switch off Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9001 Information:AC input switch is off. Level:Critical Type:Equipment Alarm

Sub-code Description None

System Impact 1. 2.

The rectifier fails to work normally, only the battery can work. When the battery runs out, the base station is powered down.

Probable Cause 1. 2. 3. 4. 5.

The air break switch of the main AC input is not closed. The main air break switch's contact is disconnected or of bad contact. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty. The AC loop is short-circuited.

Handling Suggestion 1. 2. 3. 4.

If the air break switch of the main AC input is not closed, then close it. Check the air break switch's contact. Check whether the monitoring unit's socket is inserted properly. Replace the monitoring unit. 2-19

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2.2.4 9002 AC power off Alarm Property l l l l

Alarm Code:9002 Alarm Information:The mains supply is cut off and there is no standby AC input. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact 1. 2. 3.

The rectifier fails to work normally, only the battery can work. The system does not implement battery management. When the battery runs out, the base station is powered down.

Probable Cause 1. 2. 3. 4.

The AC power supply is powered down. The AC transducer's connection is faulty or the transducer is damaged. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. If the AC power supply is powered down, use the generator to provide power supply. 2. Check whether the AC transducer's connection is normal and whether the transducer has no problem. 3. Check whether the monitoring unit's socket is inserted properly. 4. Replace the monitoring unit.

2.2.5 9003 SPD-C broken Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9003 Information:The class C arrester is faulty. Level:Minor Type:Equipment Alarm

Sub-code Description None

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System Impact The lightning protector fails.

Probable Cause 1. 2. 3. 4. 5. 6.

The lightning protector is damaged. The air break switch of the lightning protector is disconnected. The lightning protector's base is of bad contact. The lightning protector's detecting cable is disconnected or of bad contact. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. 2. 3. 4.

The lightning protector is damaged. Replace the lightning protector. Check whether the lightning protector's air break switch is closed. Check whether the lightning protector's base is of bad contact. Check whether the contact of the lightning protector's base is disconnected or of bad contact. 5. Check the monitoring unit's connection. 6. Replace the monitoring unit.

2.2.6 9004 SPD-D broken Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9004 Information:The class D arrester is faulty. Level:Minor Type:Equipment Alarm

Sub-code Description None

System Impact The lightning protector fails.

Probable Cause 1. 2. 3. 4. 5.

The lightning protector is damaged. The lightning protector's base is of bad contact. The lightning protector's detecting cable is disconnected or of bad contact. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

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Handling Suggestion 1. 2. 3. 4. 5.

The lightning protector is damaged. Replace the lightning protector. Ensure that the lightning protector's base is of good contact. Ensure that the contactor of the lightning unit is connected and of good contact. Ensure that the monitoring unit is well connected. Replace the monitoring unit.

2.2.7 9005 AC under-voltage Alarm Property l l l l

Alarm Code:9005 Alarm Information:The AC input phase voltage is lower than phase threshold. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a input line/phase .

System Impact The load capacity of the power supply is influenced, which also affects the normal power supply for the base station.

Probable Cause 1. 2. 3. 4. 5.

The AC input voltage is low. The AC under-voltage value of the monitoring unit is set too high. The AC transducer's connection is faulty or the transducer is damaged. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. Improve the power supply quality of the equipment room. 2. If the detected AC voltage value is lower than the threshold value for alarm of AC voltage being low, then appropriately decrease the threshold value. 3. Check whether the AC transducer's connection is normal and whether the transducer has no problem. 4. Check whether the monitoring unit's socket is inserted properly. 5. Replace the monitoring unit.

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2.2.8 9006 AC over-voltage Alarm Property l l l l

Alarm Code:9006 Alarm Information:The AC input phase voltage is higher than phase threshold. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a input line/phase .

System Impact 1. 2.

The operation safety of the rectifier is influenced. The rectifier will automatically power off for protection.

Probable Cause 1. 2. 3. 4. 5.

The AC input voltage is high. The AC over-voltage value of the monitoring unit is set too low. The AC transducer's connection is faulty or the transducer is damaged. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. Improve the power supply quality of the equipment room. 2. If the detected AC voltage value is higher than the threshold value for alarm of AC voltage being high, then appropriately increase the low threshold value. 3. Check whether the AC transducer's connection is normal and whether the transducer has no problem. 4. Check whether the monitoring unit's socket is inserted properly. 5. Replace the monitoring unit.

2.2.9 9101 SMR broken Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9101 Information:One of the rectifier is abnormal. Level:Critical Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier. 2-23 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact The load capacity of the power supply is influenced, which also affects the normal power supply for the base station.

Probable Cause 1. 2. 3. 4. 5. 6.

The rectifier is faulty. The input door according to rectifier is closed. The rectifier is pulled out. The rectifier door is damaged. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. 2. 3. 4. 5. 6.

Check the working state of rectifier,and replace it if damaged. Check whether the door according to rectifier is open. Check whether the rectifier is pulled out or not. Check whether the rectifier is short or burned out. Check whether the monitoring unit's socket is inserted properly. Replace the monitoring unit.

2.2.10 9102 SMR output over-voltage Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9102 Information:Rectifier output over-voltage. Level:Critical Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. 2.

The rectifier will be powered off for protection. It influences the power supply for the base station.

Probable Cause 1. The rectifier's output voltage is abnormal. 2. The rectifier is damaged.

Handling Suggestion 1. Pull out the rectifier and plug it in again, and make it powered on. 2-24 SJ-20140402111513-008|2014–05–28(R1.0)

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2. Replace the rectifier.

2.2.11 9103 SMR output over-current Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9103 Information:Rectifier output over-current. Level:Critical Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 3. It influences the power supply for the base station.

Probable Cause 1. The over-current protection circuit of the rectifier is faulty. 2. The rectifier is damaged.

Handling Suggestion 1. Pull out the rectifier and plug it in again, and make it powered on. 2. Replace the rectifier.

2.2.12 9104 SMR fan fault Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9104 Information:The fan of the rectifier is abnormal. Level:Critical Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 4. It influences the power supply for the base station. 2-25 SJ-20140402111513-008|2014–05–28(R1.0)

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Probable Cause 1. The rectifier's fan is damaged or blocked by some foreign body. 2. The monitoring unit's socket is of bad contact or disconnected. 3. The monitoring unit is faulty.

Handling Suggestion 1. 2. 3. 4.

Check whether the fan is blocked by some foreign body. Check the monitoring unit's socket. Replace the rectifier. Replace the monitoring unit.

2.2.13 9105 SMR PFC fault Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9105 Information:Rectifier PFC module is faulty. Level:Critical Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 5. It influences the power supply for the base station.

Probable Cause The PFC circuit of the rectifier is faulty.

Handling Suggestion Replace the rectifier.

2.2.14 9106 SMR input over-voltage and power off Alarm Property l l l l

Alarm Code:9106 Alarm Information:Rectifier AC input over-voltage and power off. Alarm Level:Critical Alarm Type:Equipment Alarm 2-26

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Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 6. It influences the power supply for the base station.

Probable Cause 1. The AC input voltage of the rectifier is higher than the threshold value of over-voltage protection. 2. The rectifier is damaged.

Handling Suggestion 1. Check whether the AC voltage is higher than the threshold value. 2. Replace the rectifier.

2.2.15 9107 SMR input under-voltage and power off Alarm Property l l l l

Alarm Code:9107 Alarm Information:Rectifier AC input under-voltage and power off. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 7. It influences the power supply for the base station.

Probable Cause 1. The AC input voltage of the rectifier is lower than the threshold value of under-voltage protection. 2. The rectifier is damaged.

Handling Suggestion 1. Check whether the AC voltage is lower than the threshold value. 2. Replace the rectifier. 2-27 SJ-20140402111513-008|2014–05–28(R1.0)

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2.2.16 9108 SMR host heater over-temp and power off Alarm Property l l l l

Alarm Code:9108 Alarm Information:The temperature of the heater sink is higher than the protection point, which causes the rectifier to shut down. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 8. It influences the power supply for the base station.

Probable Cause 1. The heat radiator of the rectifier is too hot. 2. The rectifier is damaged.

Handling Suggestion 1. Check whether the temperature of the rectifier's heat radiator is higher than the threshold value. 2. Improve the ventilation condition of the equipment room. 3. Replace the rectifier.

2.2.17 9109 SMR environment over-temp and power off Alarm Property l l l l

Alarm Code:9109 Alarm Information:The temperature of the rectifier is higher than the protection point, which causes the rectifier to shut down. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 2-28 SJ-20140402111513-008|2014–05–28(R1.0)

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9. It influences the power supply for the base station.

Probable Cause 1. The environment temperature of the rectifier is too high. 2. The rectifier is damaged.

Handling Suggestion 1. Check whether the temperature of the rectifier's heat radiator is higher than the threshold value. 2. Improve the ventilation condition of the equipment room. 3. Replace the rectifier.

2.2.18 9110 SMR environment over-temp and load-reduction Alarm Property l l l l

Alarm Code:9110 Alarm Information:The temperature of the rectifier is too high which causes the output power of the rectifier to derate. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The load capacity of the rectifier is influenced. 2. It influences the power supply for the base station.

Probable Cause 1. The environment temperature of the rectifier is higher than the threshold temperature for load-reduction (i.e. if the threshold temperature for load-reduction is exceeded, the power supply will be powered off for some loads). 2. The rectifier is damaged.

Handling Suggestion 1. Check whether the temperature of the rectifier's heat radiator is higher than the threshold value. 2. Improve the ventilation condition of the equipment room. 3. Replace the rectifier.

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2.2.19 9111 SMR under-voltage and load-reduction Alarm Property l l l l

Alarm Code:9111 Alarm Information:The rectifier AC input voltage is too low which causes the output power of the rectifier to derate. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1.The load capacity of the rectifier is influenced. 3.It influences the power supply for the base station.

Probable Cause 1. The AC input voltage of the rectifier is lower than the threshold voltage for under-voltage load-reduction. 2. The rectifier is damaged.

Handling Suggestion 1. Check whether the AC voltage is lower than the threshold value. 2. Replace the rectifier.

2.2.20 9112 SMR fuse broken Alarm Property l l l l

Alarm Code:9112 Alarm Information:The output fuse of the rectifier is blown. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. The rectifier will be powered off for protection. 2. It influences the power supply for the base station.

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Probable Cause 1. The output fuse in the rectifier is burned. 2. The rectifier is damaged.

Handling Suggestion Replace the rectifier.

2.2.21 9113 SMR communication failure Alarm Property l l l l

Alarm Code:9113 Alarm Information:The communication between the rectifier and monitoring unit is abnormal. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a rectifier.

System Impact 1. 2. 3. 4.

The system fails to implement battery management. The AC voltage sampling is influenced. The decision whether the AC power supply should be powered off is influenced. It influences the power supply for the base station.

Probable Cause 1. The RS485 communication cable of the rectifier is broken or short-circuited. 2. The monitoring crystal-oscillator's frequency of the rectifier is not calibrated. 3. When the AC power supply is powered down, the actual load is smaller than the threshold value of the minimum load. 4. The rectifier is damaged. 5. The monitoring unit is faulty.

Handling Suggestion 1. Check if whether all communication of rectifier are broken. 2. Check whether power off and set the lowest loader current threshold is smaller than the current loader current. 3. Check the RS485. communication cable is broken or short. 4. Replace the rectifier. 5. Check and maintain the communication cables. 2-31 SJ-20140402111513-008|2014–05–28(R1.0)

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6. Replace the monitoring units.

2.2.22 9201 DC output under-voltage Alarm Property l l l l

Alarm Code:9201 Alarm Information:The DC output voltage is lower than threshold. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description None

System Impact Although it has no influence on the system, it is necessary to find out the alarm cause to avoid other faults.

Probable Cause 1. 2. 3. 4.

The DC output voltage is lower than the threshold value. The DC under-voltage value of the monitoring unit is set too high. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. 2. 3. 4.

Check the DC output voltage. Check whether the DC under-voltage value of the monitoring unit is set appropriately. Check whether the monitoring unit's socket is inserted properly. Replace the monitoring unit.

2.2.23 9202 DC output over-voltage Alarm Property l l l l

Alarm Code:9202 Alarm Information:The DC output voltage is higher than threshold. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None

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System Impact The rectifier will be powered off for protection, only the battery can work.

Probable Cause 1. 2. 3. 4. 5.

The DC output voltage is high. The DC over-voltage value of the monitoring unit is set too low. The rectifier is faulty. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. 2. 3. 4. 5.

Check the DC output voltage. Check whether the DC over-voltage value of the monitoring unit is set appropriately. Check whether the monitoring unit's socket is inserted properly. Replace the rectifier. Replace the monitoring unit.

2.2.24 9203 DC load loop broken Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9203 Information:The DC loop is open. Level:Critical Type:Equipment Alarm

Sub-code Description Every subcode represents a loop.

System Impact The power supply for the load is influenced.

Probable Cause 1. 2. 3. 4.

The fuse of the load's loop is burned (or the air break switch is broken). The detecting cable of the load's loop is disconnected or of bad contact. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. Check whether the load's loop is short-circuited. 2. Check whether the capacity of the fuse (or air break switch) is set appropriately. 3. The detecting cable of the load's loop is disconnected or of bad contact. 2-33 SJ-20140402111513-008|2014–05–28(R1.0)

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4. Check whether the monitoring unit's socket is inserted properly. 5. Replace the monitoring unit.

2.2.25 9204 Battary loop broken Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9204 Information:The battery loop is open. Level:Critical Type:Equipment Alarm

Sub-code Description Every subcode represents a battary.

System Impact 1.

When the loops of all batteries are broken, the system fails to implement battery management. 2. The loops of all battery groups are broken. After the AC power supply is powered down, the base station is also powered down.

Probable Cause 1. 2. 3. 4.

The fuse of the battery's loop is burned. The detecting cable of the battery's loop is disconnected or of bad contact. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. Check whether the load's loop is short-circuited, and whether the capacity of the battery's fuse is set appropriately. 2. Check whether the threshold value for the fuse alarm of the monitoring unit is set appropriately. 3. Check whether the detecting cable of the battery's loop is disconnected or of bad contact. 4. Check whether the monitoring unit's socket is of bad contact or disconnected. 5. Replace the monitoring unit.

2.2.26 9205 Battary under-voltage Alarm Property l l

Alarm Code:9205 Alarm Information:The battery voltage is lower than threshold. 2-34

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l l

Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a battary.

System Impact Although it has no influence on the system, it is necessary to find out the alarm cause to avoid other faults.

Probable Cause 1. 2. 3. 4. 5.

The battery's voltage is low. The battery's under-voltage value of the monitoring unit is set too high. The detecting cable of the battery is faulty. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. Check the battery's output voltage. 2. Check whether the battery's under-voltage value of the monitoring unit is set appropriately. 3. Check whether the monitoring unit's socket is inserted properly, and whether the cable is broken or of bad contact. 4. Replace the monitoring unit.

2.2.27 9206 Battary over-temp Alarm Property l l l l

Alarm Code:9206 Alarm Information:The battery temperature is higher than threshold. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description Every subcode represents a battary.

System Impact The battery's service lifetime is influenced.

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Probable Cause 1. The battery's temperature is higher than the threshold value of over-temperature of battery. 2. The battery's over-temperature value of the monitoring unit is set too low. 3. The temperature sensor of the battery is damaged. 4. The monitoring unit's socket is of bad contact or disconnected. 5. The monitoring unit is faulty.

Handling Suggestion 1. Check the battery's temperature. 2. Check whether the battery's over-temperature value of the monitoring unit is set appropriately. 3. Check whether the battery's temperature sensor is damaged. 4. Check whether the monitoring unit's socket is of bad contact or disconnected. 5. Replace the monitoring unit.

2.2.28 9207 Power under-temp and power off Alarm Property l l l l

Alarm Code:9207 Alarm Information:The environment temperature is lower than threshold, which causes all the loads to shut down. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact It influences the power supply for the base station.

Probable Cause 1. The system temperature is lower than the temperature for power-down in low-temperature environment. 2. The temperature sensor of the battery is damaged. 3. The monitoring unit's socket is of bad contact or disconnected. 4. The monitoring unit is faulty.

Handling Suggestion 1. Check the battery's temperature. 2. Check whether the threshold value for power-down in low-temperature environment of the monitoring unit is set appropriately. 2-36 SJ-20140402111513-008|2014–05–28(R1.0)

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3. Check whether the battery's temperature sensor is damaged. 4. Check whether the monitoring unit's socket is of bad contact or disconnected. 5. Replace the monitoring unit.

2.2.29 9208 First power off Alarm Property l l l l

Alarm Code:9208 Alarm Information:The battery voltage is lower than threshold, which causes the secondary loads to shut down. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact The secondary load is powered down.

Probable Cause 1. When the battery's voltage decreases to the threshold value for first power-down, the system performs the first power-down operation. 2. The first power-down voltage of the monitoring unit is not set appropriately. 3. The manual power-down switch is set incorrectly. 4. The DC contactor is connected incorrectly. 5. The DC contactor is damaged. 6. The SDCB board is damaged. 7. The monitoring unit is faulty.

Handling Suggestion 1. Check the battery's voltage to see whether it is lower than the voltage for first power-down. 2. Check whether the first power-down voltage of the monitoring unit is set appropriately. 3. Check the manual power-down switch to see whether it is in the automatic status or the connected status. 4. Check whether the first power-down DC contactor is damaged. Measure whether there is 48 V voltage at the two ends of the DC contactor's control coil, and check whether the control coil is disconnected or broken. 5. Check the DC contactor's cable connection. 6. If the Shut-Down Control Board (SDCB) is configured, then check whether the power-down is caused by SDCB fault. 7. Replace the monitoring unit. 2-37 SJ-20140402111513-008|2014–05–28(R1.0)

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2.2.30 9209 Second power off Alarm Property l l l l

Alarm Code:9209 Alarm Information:The battery voltage is lower than threshold, which causes all the loads to shut down. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact The base station is powered down, and the communication is interrupted.

Probable Cause 1. When the battery's voltage decreases to the threshold value for second power-down, the system performs the second power-down operation. 2. The second power-down voltage of the monitoring unit is not set appropriately. 3. The manual power-down switch is set incorrectly. 4. The DC contactor is connected incorrectly. 5. The DC contactor is damaged. 6. The SDCB board is damaged. 7. The monitoring unit is faulty.

Handling Suggestion 1. Check the battery's voltage to see whether it is lower than the voltage for second power-down. 2. Check whether the second power-down voltage of the monitoring unit is set appropriately. 3. Check the manual power-down switch to see whether it is in the automatic status or the connected status. 4. Check whether the second power-down DC contactor is damaged. Measure whether there is 48 V voltage at the two ends of the DC contactor's control coil, and check whether the control coil is disconnected or broken. 5. Check the DC contactor's cable connection. 6. If the Shut-Down Control Board (SDCB) is configured, then check whether the power-down is caused by SDCB fault. 7. Replace the monitoring unit.

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2.2.31 9210 DC SPD abnormal Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9210 Information:DC SPD abnormal. Level:Major Type:Equipment Alarm

Sub-code Description None

System Impact The lightning protection capability is influenced.

Probable Cause 1. 2. 3. 4. 5. 6.

The DC lightning protector is damaged. The lightning protector's detecting cable is disconnected. The lightning protector's of bad contact. The lightning protector's detect line is broken or bad contact. The monitoring unit's socket is of bad contact or disconnected. The monitoring unit is faulty.

Handling Suggestion 1. 2. 3. 4.

The lightning protector is damaged. Replace the lightning protector. Check whether the lightning protector's air break switch is closed. Check whether the lightning protector's base is of bad contact. Check whether the contact of the lightning protector's base is disconnected or of bad contact. 5. Check the monitoring unit's connection. 6. Replace the monitoring unit.

2.2.32 9211 Load breaker abnoraml Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9211 Information:DC breaker is broken. Level:Minor Type:Equipment Alarm

Sub-code Description Every subcode represents a breaker. 2-39 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact If the circuit breaker can not be powered down normally, then the battery might be discharged.

Probable Cause 1. The DC contactor is damaged, there is one or two power-down alarms but no power-down operation is performed. 2. The load's current is very small, and the current of the loop where the load is located changes little before and after power-down. 3. The control loop of system power-down is broken (such as that the terminal is not connected or the control signal cable is broken). 4. The output of the monitoring control signal is abnormal.

Handling Suggestion 1. 2. 3. 4.

No handling is required if the problem is due to the load's current being small. Check whether the control signal channel is normal. Replace the DC contactor. Replace the monitoring unit.

2.2.33 9212 Battary test failure Alarm Property l l l l

Alarm Code:9212 Alarm Information:The battery test time is shorter than the maximum test time and the test is over. Alarm Level:Warning Alarm Type:Equipment Alarm

Sub-code Description None

System Impact It does not influence the power supply for the base station.

Probable Cause 1. 2. 3. 4.

Before the test time expires, the battery discharge is stopped. The battery is not connected correctly. The power supply capability of the battery is not enough. Parameters related to the battery test are not set appropriately.

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Handling Suggestion 1. Check whether the battery is connected correctly. 2. After the battery is fully charged, perform the test again. The test succeeds, and the alarm is removed automatically. 3. According to the power supply's load and the battery's capacity, appropriately set parameters such as the test time and the test voltage. 4. Replace the battery.

2.2.34 9213 Battery discharge Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:9213 Information:Battery discharge. Level:Minor Type:Equipment Alarm

Sub-code Description None

System Impact It influences the power supply for the base station.

Probable Cause 1. 2. 3. 4.

The battery's discharge current is larger than the threshold value for alarm. The battery's current measurement is not accurate. The threshold value for alarm is not appropriate. The AC transducer or the monitoring unit is damaged, causing that the current is beyond the detection range.

Handling Suggestion 1. Check whether the battery is in the discharge status. 2. Adjust the zero parameter and the slope parameter of the monitoring unit, and calibrate the detection precision. 3. Appropriately adjust the threshold value for the alarm of battery discharge. 4. Check whether the current is beyond the detection range. 5. Replace the AC transducer or the monitoring unit.

2.2.35 134217728 Clock reference source lost Alarm Property l

Alarm Code:134217728 2-41

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l

l l

Alarm Information:The alarm is reported if the RCU can not detect the clock signal (including local traffic clock, air interface clock,and the external clock reference source )and the RCU clock therefore remains in free oscillation status. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23.

RCU 1PPS+TOD clock lost; RCU BITS clock lost; Slot2 clock lost; Slot3 clock lost; Slot4 clock lost; Slot5 clock lost; Slot6 clock lost; Slot7 clock lost; Slot8 clock lost; RCU NMS clock lost; RCU GbE clock lost; 1588 clock lost; Slot4 second clock lost; Slot5 second clock lost; Slot6 second clock lost; Slot7 second clock lost; Slot8 second clock lost; Slot3 second clock lost; AOU GbE port clock lost; AOU GbO port clock lost; AOU radio port clock lost; AOU multiplex port clock lost; RCU TDMEXT clock lost;

System Impact The system can not lock the clock. The SDH and E1 traffic may be interrupted or error codes may be generated.

Probable Cause The equipment can not detect the external clock source.

Handling Suggestion Counter measures are taken based on different clocks: 1. For master 1PPS+TOD clock and master BITS clock,ensure that clock signals are input to the CLK IN/OUT interface on the RCU (RCMU) panel and that clock cable is

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connected properly and undamaged. If the alarm remains, replace the RCU (RCMU) board. 2. For clock at the local end,ensure that cables are connected to the corresponding ports on the IDU/ACMUA panel properly.If the alarm remains,replace the ACMUA/RTU (RCMU)board. 3. For the air interface clock,ensure that the radio link is locked, that is, the LINK indicator on the ACMUA/RMU board(RCMU,RMEA daughter card) keeps on.If the alarm remains, replace the ACMUA/RMU board(RCMU,RMEA daughter card). 4. For the GbE clock, ensure that the GbE ports on RCU/RTU/RCMU/ACMUA board connects with the proper cables.If the alarm remains,replace the RCU/RTU/RCMU /ACMUA board.

2.2.36 134217730 RTC clock alarm Alarm Property l l l l

Alarm Code:134217730 Alarm Information:The alarm is reported if the master RTC clock timing fails. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description 1. RTC clock failure; 2. RTC clock not set.

System Impact The system time is inaccurate. When this alarm is reported, the system enters the soft timing state and the system scale accuracy decreases.

Probable Cause 1. The battery (CR2032) on main control board fails. 2. The RTC time chip fails.

Handling Suggestion 1. Correct the time manually or automatically. 2. Ensure that the main control board has battery on. If the alarm remains, the battery may run out or is faulty. In this case, replace the battery (CR2032). 3. If the alarm remains, you can infer that the RTC on the main control board is faulty. Replace the faulty one.

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2.2.37 134217735 Clock module fault Alarm Property l l

Alarm Code:134217735 Alarm Information:The alarm is reported when system clock locked state is abnormal .

l l

Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description 1. Clock unlock; 2. PLL Unlock; 3. Clock quality deteriorated.

System Impact I. Board Status: The board is faulty. II. Service Impact: In the case of the active main control board failure, the system does not provide normal operation, and the peripheral boards might have alarm of the corresponding clock module which causes interruption to all the services on this board.

Probable Cause 1. Clock unlock is reported when the equipment can not detect all the configured external clock sources. 2. When the equipment occurs PLL unlock:. (1)The configured clock source can not be locked or the local oscillator is used. (2)The RCU(RCMU) has a hardware fault. 3. When the equipment occurs clock quality deteriorated:. (1)The clock source is 7ppm offset from the oscillation frequency. (2)The clock source exceeds the oscillation pull range. (3)The difference between two adjacent phases is more than 334.4ns for 3 seconds.

Handling Suggestion 1. For the clock unlock: resume the lost clock sources and the alarm should have been removed. 2. For the PLL unlock: (1)Ensure that the whole network use the same clock source or process the alarm by referring to the corresponding method. 2-44 SJ-20140402111513-008|2014–05–28(R1.0)

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(2)If the alarm remains after the above step, you can infer that a harware fault may occur in the RCU(RCMU) board.Replace the faulty board. 3. For the clock quality deteriorated: (1)If the traffic clock is set to "In-Use Clock First", ensure that the clock source is available and the alarm will disappear. (2)If the traffic clock is set to "Only Master" or "Optimal Clock First", set to make the clock source available and the alarm will disappear.

2.2.38 134217739 EEPROM error alarm Alarm Property l l l l

Alarm Code:134217739 Alarm Information:This alarm is reported when EEPROM data error or in vain. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description 1. 2. 3. 4. 5. 6. 7. 8. 9.

MAC address EEPROM data error; Product infomation EEPROM data error; Product asii information EEPROM data error; TX EEPROM data error; AOU EEPROM data error; MAC address is in vain; Board serial NO. is in vain; TX board serial NO.is in vain; AOU board serial NO. is in vain;

System Impact This alarm does not affect any traffic

Probable Cause EEPROM data error or is null value.

Handling Suggestion Correct error EEPROM data or evaluate the null value data with tool software.

2.2.39 134218754 RPUB Under Voltage Alarm Property l

Alarm Code:134218754 2-45

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l l l

Alarm Information:This alarm is reported if no power is supplied of RPUB or the power supply is under voltage. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description None

System Impact If RPUB-PS1 and RPUB-PS2 are powered off simultaneously, the Rf unit will be powered off and the radio link will be broken.

Probable Cause 1. RPUB Under Voltage. 2. The RPUB board is faulty.

Handling Suggestion 1. Ensure voltage is normal. 2. Ensure that cables of RPUB are connected and operating properly. 3. Replace the RPUB board.

2.2.40 134218778 CPU overload Alarm Property l l l l

Alarm Code:134218778 Alarm Information:This alarm is reported when CPU load is over the threshold which set by user. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description None

System Impact This alarm does not affect any traffic, but it may cause device to slow down.

Probable Cause CPU is overloaded.

Handling Suggestion Remove the traffic that fails to work or restart your device. 2-46 SJ-20140402111513-008|2014–05–28(R1.0)

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2.2.41 134218779 Debug ip illegal Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134218779 Information:Debug ip is illegal. Level:Minor Type:Equipment Alarm

Sub-code Description 1. Auto priavate ip; 2. Ip conflict with the device ip or staitc route ip.

System Impact This alarm does not affect any traffic, but debug device need Auto Private Ip Address.

Probable Cause Debug ip is illegal.

Handling Suggestion Reconfig debug ip address.

2.2.42 134218796 Actual Use MAC illegal Alarm Property l l l l

Alarm Code:134218796 Alarm Information:Actual use MAC number too few or mac is invalid(all 0xff、all 0 or multicast mac). Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact Network management line may be broken down, and Protocol may be failed.

Probable Cause Actual Use MAC illegal.

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Handling Suggestion 1. Update MAC. 2. Re-burn EEPROM.

2.2.43 134218797 Device MAC conflict Alarm Property l l l l

Alarm Code:134218797 Alarm Information:Device MAC conflict, Please Update MAC. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact Network management line may be broken down, and Protocol may be failed.

Probable Cause Actual Use MAC is Different With Mac of E2PROM.

Handling Suggestion 1.Update MAC.

2.2.44 134218798 Link between IDU and AOU is interrupted Alarm Property l l l l

Alarm Code:134218798 Alarm Information:This alarm is reported when the communication link between IDU and AOU is interrupted. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None

System Impact IDU can not supervise AOU.

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Probable Cause 1. The IDU port for connecting AOU works abnormally. 2. The AOU port for connecting IDU works abnormally. 3. The cable between IDU and AOU is abnormal.

Handling Suggestion 1. Check AOU is connected to IDU. 2. Check cable between AOU and IDU is nromal.

2.2.45 134218800 Running cooperate-manged AOU version abnormal Alarm Property l l l l

Alarm Code:134218800 Alarm Information:This alarm is reported when IDU detects cooperate-managed AOU run version differs from the IDU run version. Alarm Level:Major Alarm Type:Equipment Alarm

that

the

Sub-code Description Every subcode represents a cooperate-manged AOU virtual slot.

System Impact Cooperate-Manged AOU version run abnormal.

Probable Cause The cooperate-managed AOU running version differs from the IDU running version.

Handling Suggestion Reload the cooperate-manged AOU software.

2.2.46 134218802 Service unauthorized Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134218802 Information:Service is unauthorized. Level:Major Type:Equipment Alarm

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Sub-code Description None

System Impact The alarm has no influence on current system. After 180 days , the service will be interrupted automatically(1.The following functions will be closed : EFM,1588V2,ACM,SLMS and CESoETH.2.The following functions will be frozen : CFM,PLA,Frame Compression,XPIC,LACP,LACP and ERP.3.The capacity will be minimized).

Probable Cause Authorization is rejected,or the link between EMS and NE is broken.

Handling Suggestion 1. Check the links are loss or not, between NE and EMS, EMS and licences center. 2. Open License Info page in LMT, find out the license functions which is authorization failed . Close the these functions or decrease the capacity. 3. Open License Info page in LMT, check the license available time.Buy required license in time.

2.2.47 134218803 Service frozen Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134218803 Information:Service is frozen. Level:Critical Type:Equipment Alarm

Sub-code Description None

System Impact The service is interrupted,the following functions is closed:EFM,1588V2,ACM,SLMS and CESoETH.the following functions is frozen : CFM,PLA,Frame Compression,XPIC,LACP,LACP and ERP.the capacity is minimized.

Probable Cause The unauthorized status exceeds the time limit.

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Handling Suggestion Recover from frozen state in EMS.

2.2.48 134237778 Loopback state in TDM port Alarm Property l l l l

Alarm Code:134237778 Alarm Information:TDM loopback. The alarm is reproted when the port on the RTU board (RCMU board or RTEA daughter card) is in loopback (inner/outer) status. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description 134283264. E1-1 port (LMT displays “E1-1”); 134348800. E1-2 port (LMT displays “E1-2”); 134414336. E1-3 port (LMT displays “E1-3”); 134479872. E1-4 port (LMT displays “E1-4”); 134545408. E1-5 port (LMT displays “E1-5”); 134610944. E1-6 port (LMT displays “E1-6”); 134676480. E1-7 port (LMT displays “E1-7”); 134742016. E1-8 port (LMT displays “E1-8”); 134807552. E1-9 port (LMT displays “E1-9”); 134873088. E1-10 port (LMT displays “E1-10”); 134938624. E1-11 port (LMT displays “E1-11”); 135004160. E1-12 port (LMT displays “E1-12”); 135069696. E1-13 port (LMT displays “E1-13”); 135135232. E1-14 port (LMT displays “E1-14”); 135200768. E1-15 port (LMT displays “E1-15”); 135266304. E1-16 port (LMT displays “E1-16”); 135331840. E1-17 port (LMT displays “E1-17”); 135397376. E1-18 port (LMT displays “E1-18”); 135462912. E1-19 port (LMT displays “E1-19”); 135528448. E1-20 port (LMT displays “E1-20”); 135593984. E1-21 port (LMT displays “E1-21”); 135659520. E1-22 port (LMT displays “E1-22”); 135725056. E1-23 port (LMT displays “E1-23”); 2-51 SJ-20140402111513-008|2014–05–28(R1.0)

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135790592. E1-24 port (LMT displays “E1-24”); 135856128. E1-25 port (LMT displays “E1-25”); 135921664. E1-26 port (LMT displays “E1-26”); 135987200. E1-27 port (LMT displays “E1-27”); 136052736. E1-28 port (LMT displays “E1-28”); 136118272. E1-29 port (LMT displays “E1-29”); 136183808. E1-30 port (LMT displays “E1-30”); 136249344. E1-31 port (LMT displays “E1-31”); 136314880. E1-32 port (LMT displays “E1-32”); 268500992. STM1-1 port (LMT displays “STM1-1”); 268566528. STM1-2 port (The rate is STM1 and LMT displays “STM1-2”.); 335675392. STM4-2 Port (The rate is STM4 and LMT displays “STM4-2”);

System Impact Traffic is interrupted when the wireless link port is in loopback status.

Probable Cause 1. The loopback function is enabled for testing or maintenance. 2. The RTU board(RCMU board or RTEA daughter card) that reports the alarm is faulty.

Handling Suggestion 1. If the alarm is caused by loopback that is set for testing or maintenance, disable the loopback function after the testing or maintenance is completed. 2. If the alarm persists after the preceding step, you can infer that the RTU board is faulty. Replace the board.

2.2.49 134237936 PRBS array transmit in E1 port Alarm Property l l l l

Alarm Code:134237936 Alarm Information:TDM PRBS Test. The alarm is reproted when the E1 port is transmitting PRBS array. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description 1. E1 port 1 on the panel; 2. E1 port 2 on the panel; 3. E1 port 3 on the panel; 2-52 SJ-20140402111513-008|2014–05–28(R1.0)

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4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32.

E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1

port port port port port port port port port port port port port port port port port port port port port port port port port port port port port

4 on the panel; 5 on the panel; 6 on the panel; 7 on the panel; 8 on the panel; 9 on the panel; 10 on the panel; 11 on the panel; 12 on the panel; 13 on the panel; 14 on the panel; 15 on the panel; 16 on the panel; 17 on the panel; 18 on the panel; 19 on the panel; 20 on the panel; 21 on the panel; 22 on the panel; 23 on the panel; 24 on the panel; 25 on the panel; 26 on the panel; 27 on the panel; 28 on the panel; 29 on the panel; 30 on the panel; 31 on the panel; 32 on the panel;

System Impact Traffic is interrupted when the port is transmitting PRBS array .

Probable Cause 1.The PRBS array transmission is enabled for testing or maintenance.

Handling Suggestion 1.If the alarm is caused by PRBS transmission that is set for testing or maintenance, disable the PRBS transmission function after the testing or maintenance is completed.

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2.2.50 134237937 MCLK signal of RTE is abnormal Alarm Property l l l l

Alarm Code:134237937 Alarm Information:Because of lossing MCLK of RTE, LIU is abnormal and E1 traffic is interrupted. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact E1 traffic will be interrupt

Probable Cause MCLK signal of RTE is abnormal.

Handling Suggestion 1. Check RTE is fixed on the main board or not. 2. Cold reboot.

2.2.51 134237939 Force-E1-AIS Alarm Property l l l l

Alarm Code:134237939 Alarm Information:The alarm is reproted when the E1 port on the RTU board is transmitting force-AIS data. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description 1. 2. 3. 4. 5. 6. 7. 8. 9.

E1 E1 E1 E1 E1 E1 E1 E1 E1

port port port port port port port port port

1 2 3 4 5 6 7 8 9

on on on on on on on on on

the the the the the the the the the

panel; panel; panel; panel; panel; panel; panel; panel; panel; 2-54

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10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32.

E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1

port port port port port port port port port port port port port port port port port port port port port port port

10 on the panel; 11 on the panel; 12 on the panel; 13 on the panel; 14 on the panel; 15 on the panel; 16 on the panel; 17 on the panel; 18 on the panel; 19 on the panel; 20 on the panel; 21 on the panel; 22 on the panel; 23 on the panel; 24 on the panel; 25 on the panel; 26 on the panel; 27 on the panel; 28 on the panel; 29 on the panel; 30 on the panel; 31 on the panel; 32 on the panel;

System Impact Traffic is interrupted when the port is transmitting force-AIS data.

Probable Cause 1.The force-AIS transmission is enabled for testing or maintenance.

Handling Suggestion 1.If the alarm is caused by force-AIS that is set for testing or maintenance, disable the function after the testing or maintenance is completed.

2.2.52 134237940 Loopback state in Air E1 port Alarm Property l l l l

Alarm Code:134237940 Alarm Information:TDM air E1 port loopback. The alarm is reproted when the port on the RMU board is in loopback status. Alarm Level:Critical Alarm Type:Equipment Alarm 2-55

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Sub-code Description Every subcode represents a E1 port.

System Impact Traffic is interrupted when the E1 port is in loopback status.

Probable Cause 1. The loopback function is enabled for testing or maintenance. 2. The RMU board(RCMU board) that reports the alarm is faulty.

Handling Suggestion 1. If the alarm is caused by loopback that is set for testing or maintenance, disable the loopback function after the testing or maintenance is completed. 2. If the alarm persists after the preceding step, you can infer that the RMU board is faulty. Replace the board.

2.2.53 134239932 Rf unit configuration mode invalid Alarm Property l l l l

Alarm Code:134239932 Alarm Information:The alarm is reported if Rf unit does not support the issued configuration mode. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact The traffic carried by the board is interrupted.

Probable Cause 1. The Rf unit does not support the configuration of the corresponding mode. 2. The Rf unit is faulty.

Handling Suggestion Replace the Rf unit.

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2.2.54 134239940 Rf unit power supply abnormal Alarm Property l l l l

Alarm Code:134239940 Alarm Information:The alarm is reported when the -48V power supply of Rf unit is abnormal or lost. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None

System Impact If the power supply of Rf unit is abnormal, the power supply of If unit (RCMU board or RTEA daughter card)also becomes abnormal, and the problems of error codes or service interruption will occur.

Probable Cause The hardware of power supply is faulty or the power supply is abnormal.

Handling Suggestion 1. Ensure that the power supply is normal. 2. Replace the Rf unit power supply.

2.2.55 134239956 RDI alarm Alarm Property l l l l

Alarm Code:134239956 Alarm Information:Remote modem RX IF LOS alarm is set;. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact Traffic interrupted.

Probable Cause 1. The working modes,bandwidths and frequencies are 2-57 SJ-20140402111513-008|2014–05–28(R1.0)

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set differently between local and remote devices. 2. The RSL at local device is low. 3. The modem part is faulty.

Handling Suggestion 1. Make sure the working mode,bandwidth and frequency are the same at both local device and remote device. 2. Raise the power at local device. 3. Replace the faulty board .

2.2.56 134239959 HC CFG data inconsistent in two ends of the link Alarm Property l l l l

Alarm Alarm link. Alarm Alarm

Code:134239959 Information:HC configuration parameters is inconsistent with two ends of the Level:Critical Type:Equipment Alarm

Sub-code Description None

System Impact HC fuction is invalid.

Probable Cause HC configuration parameters is inconsistent with two ends of the link.

Handling Suggestion 1.AOU:Check configuration and make sure HC configuration parameters consistent with two ends of link. 2.IDU: retry configurate HC and synchronization to the other end of link.

2.2.57 134239964 Rf unit type mismatch Alarm Property l l l l

Alarm Code:134239964 Alarm Information:Real Rf unit type and configured Rf unit type do not match. Alarm Level:Minor Alarm Type:Equipment Alarm

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Sub-code Description None

System Impact Some Rf unit types can not support 512QAM and 1024QAM

Probable Cause Real Rf unit type and configured Rf unit type do not match

Handling Suggestion Modify Rf unit type configuration or change the Rf unit.

2.2.58 134239965 Scan frequency enabled alarm Alarm Property l l l l

Alarm Code:134239965 Alarm Information:Local or neighbor has enabled scan frequency function. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact Rf unit is muted,traffic interrupted

Probable Cause Local or neighbor has enabled scan frequency function

Handling Suggestion Waiting for scan frequency finished or disable the scan frequency function.

2.2.59 134239966 CRC check fails Alarm Property l l l l

Alarm Code:134239966 Alarm Information:CRC check fails when IQ is calibrating. Alarm Level:Critical Alarm Type:Equipment Alarm 2-59

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Sub-code Description None

System Impact RF performance is affected.

Probable Cause CRC check fails when IQ is calibrating

Handling Suggestion Replace the board.

2.2.60 134241731 Optical Signal Lost Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134241731 Information:Ethernet SFP port signal loss. Level:Critical Type:Equipment Alarm

Sub-code Description 1. RTUH GbE1 port; 2. RTUH GbE2 port; 3. RTUH GbE3 port; 11.RTUN GbE1 port; 12.RTUN GbE2 port; 13.RTUN GbE3 port; 14.RTUN GbE4 port; 21.RCMU GbE1 port; 22.RCMU GbE2 port; 23.RCMU GbE3 port; 24.RCMU GbE4 port; 25.ACMUA GbO port.

System Impact Traffic interrupted.

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Probable Cause Optical fiber is not connected.

Handling Suggestion Check the optical fiber connection.

2.2.61 134241739 SFP speed does not match with configuration Alarm Property l l l l

Alarm Code:134241739 Alarm Information:SFP speed does not match with configuration. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description 1. RTUH GbE1 port; 2. RTUH GbE2 port; 3. RTUH GbE3 port; 11.RTUN GbE1 port; 12.RTUN GbE2 port; 13.RTUN GbE3 port; 14.RTUN GbE4 port; 21.RCMU GbE1 port; 22.RCMU GbE2 port; 23.RCMU GbE3 port; 24.RCMU GbE4 port; 25.ACMUA GbO port.

System Impact Traffic is abnormal.

Probable Cause 1. SFP module type is wrong. 2. SFP port speed configuration is wrong.

Handling Suggestion 1. Replace the SFP which is match with configuration. 2. Change the SFP port speed configuration as to match with SFP type. 2-61 SJ-20140402111513-008|2014–05–28(R1.0)

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2.2.62 134241740 ETH port SFP power abnormal Alarm Property l l l l

Alarm Code:134241740 Alarm Information:The alarm is reported if the system detects that the SFP power is out of the range. Alarm Level:Warning Alarm Type:Equipment Alarm

Sub-code Description 1. RTUH GbE1 port; 2. RTUH GbE2 port; 3. RTUH GbE3 port; 11.RTUN GbE1 port; 12.RTUN GbE2 port; 13.RTUN GbE3 port; 14.RTUN GbE4 port; 21.RCMU GbE1 port; 22.RCMU GbE2 port; 23.RCMU GbE3 port; 24.RCMU GbE4 port; 25.ACMUA GbO port.

System Impact when the power is abnormal of SFP,this may lead to interruption of business through this port.

Probable Cause SFP is faulty.

Handling Suggestion 1. Replace the SFP. 2. Check the optical fiber connection.

2.2.63 134241741 MAC overflow of port Alarm Property l

Alarm Code:134241741 2-62

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l l l

Alarm Information:The MAC overflow alarm will be reported if the MAC number on a certain port, which MAC limit has been set, exceeds the limit. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description 1. Normal ethernet port; 2. PLA port; 3. LACP port.

System Impact If the MAC on a certain port exceeds the limit,the new-coming frame will be dropped,the MAC can not be learned as well.

Probable Cause The learned MAC number on a certain port exceeds the limit.

Handling Suggestion 1. Improve the level of MAC limit on the alarm port. 2. Flush the MAC on the alarm port.

2.2.64 134243749 OSPF route has been discarded Alarm Property l l l l

Alarm Code:134243749 Alarm Information:OSPF route has been discarded, because it conflict with debug ip. Alarm Level:Minor Alarm Type:Equipment Alarm

Sub-code Description None

System Impact This alarm may affect DCN.

Probable Cause OSPF route conflict with debug ip.

Handling Suggestion Reconfig debug ip address. 2-63 SJ-20140402111513-008|2014–05–28(R1.0)

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2.2.65 134243765 1588 clock PTP service setup failure Alarm Property l l l l

Alarm Code:134243765 Alarm Information:The alarm is reported if the 1588 conversation setup time exceeds threshold, and the PTP conversation setup failure is reported. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None

System Impact The conversation connection setup fails, and the opposite-end master device of the conversation cannot be taken as the currnt synchronization master device.

Probable Cause The PTP configuration is incorrect or the network is abnormal.

Handling Suggestion 1. Ensure that the slave device configurations such as the destination address and PTP configuration. 2. Check the network connections between the slave device and the master device.

2.2.66 134243766 1588 clock PTP link abnormal Alarm Property l l l l

Alarm Code:134243766 Alarm Information:The alarm is reported if a PTP link has serious packet loss problem. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None

System Impact The 1588 slave clock link detects that the link becomes abnormal due to serious packet loss problem. The master link alarm may cause 1588 master/slave link changeover. A slave link that has the alarm may not be selected as the link to which the changeover is performed. 2-64 SJ-20140402111513-008|2014–05–28(R1.0)

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Probable Cause The link packet loss rate exceeds the threshold.

Handling Suggestion Check the network connections between the master device and the slave device.

2.2.67 134243767 1588 reference clock source unavailable Alarm Property l l l l

Alarm Code:134243767 Alarm Information:The alarm of 1588 reference clock source unavailable is reported if all PTP links are abnormal. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None

System Impact The 1588 reference clock source is unavailable, and the system performs changeover to other reference clock source through the clock protection function.

Probable Cause All PTP links are abnormal.

Handling Suggestion Check the network connection of all PTP links.

2.2.68 134243768 The Capture status of 1588 clock timeout Alarm Property l l

l l

Alarm Code:134243768 Alarm Information:In the case of the 1588 clock functioning as the system reference clock source, the alarm is reported if the Capture status duration exceeds the threshold. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None 2-65 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact The system clock PLL cannot be locked properly when the 1588 reference clock source is taken as the system reference clock source. The system performs changeover to other reference clock source through the clock protection function.

Probable Cause In the case that 1588 clock is taken as the system reference clock source, the duration of the system clock PLL being in the Capture status exceeds the threshold.

Handling Suggestion 1. Check the pakcet loss rate. 2. Cold start the device.

2.2.69 134243779 Device IP conflict Alarm Property l l l l

Alarm Code:134243779 Alarm Information:Device IP conflict, please check configuration on IP setting page. Alarm Level:Critical Alarm Type:Equipment Alarm

Sub-code Description None

System Impact Network management line may be broken down, and OSPF may be failed.

Probable Cause The same IP address was configured to different equipment.

Handling Suggestion Please check system parameter page.

2.2.70 134317741 Loopback state in IF or modem port Alarm Property l l l

Alarm Code:134317741 Alarm Information:Loopback at the wireless link port. The alarm is reported when the port on the (MU/RCMU/RMEA) board is in loopback status (IF/baseband). Alarm Level:Major 2-66

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l

Alarm Type:Equipment Alarm

Sub-code Description 2.Setting modulation and demodulation loopback; 4.Setting IF loopback.

System Impact Traffic is interrupted when the wireless link port is in loopback status.

Probable Cause 1. The loopback function is enabled for testing or maintenance. 2. The board that reports the alarm is faulty.

Handling Suggestion 1. If the alarm is caused by loopback that is set for testing or maintenance, disable the loopback function after the testing or maintenance is completed. 2. If the alarm persists after the preceding step, replace the faulty RMU board (RCMU/RMEA daughter card).

2.2.71 134317764 RF outer loopback enabled Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134317764 Information:RF outer loopback is enabled. Level:Critical Type:Equipment Alarm

Sub-code Description None

System Impact Remote traffic looped.

Probable Cause RF outer loopback enabled and it is for debug

Handling Suggestion Close the RF outer loopback function.

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2.2.72 134317765 TDM route has been discarded Alarm Property l l l l

Alarm Code:134317765 Alarm Information:The alarm is reproted when TDM route is dropped due to air capacity is not enough. Please find the detail information from TDM route Info page. Alarm Level:Major Alarm Type:Equipment Alarm

Sub-code Description None

System Impact Traffic interrupted.

Probable Cause Air capacity is not enough

Handling Suggestion 1. Please check the valid condition from TDM route Info page. 2. Modify workmode modulation configuration and make sure it is in the range of the valid condition.

2.3 Processing alarm 2.3.1 6201 Software loading failure Alarm Property l l l l

Alarm Code:6201 Alarm Information:The alarm is reported when the CPU/FPGA or other software fails to be loaded. Alarm Level:Major Alarm Type:Processing alarm

Sub-code Description 0.CPU Version; 1.FPGA Version; 29.PVG Firmware; 30.PVG CFG Version; 2-68 SJ-20140402111513-008|2014–05–28(R1.0)

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31.ODU Firmware.

System Impact 1.

Board Status: The board is faulty.

2.

Service Impact: Board services are down.

Probable Cause 1. The board's software version, which is saved on the main control board, is incorrect. 2. The board is faulty.

Handling Suggestion 1. Download official version and active it if the run version is default version. 2. Download the run version again and reboot the board if the run version is official version.

2.3.2 6206 Running software version fault Alarm Property l l l l

Alarm Code:6206 Alarm Information:When the main control board detects that the running software version does not exist or is faulty, this alarm is reported. Alarm Level:Major Alarm Type:Processing alarm

Sub-code Description [8250] 3145728. RCUA CPU version; 3145729. RCUB CPU version; 3147776. RCUA FPGA version; 3147777. RCUB FPGA version; 9568784. RMUB CPU version; 9570832. RMUB FPGA version; 9570833. RMUB FPGA version(1.0); 9597456. RMUB FW version; 9599504. RMUB PVG CFG version(1.0); 9601552. RMUB ODU Firmware(1.0); 2-69 SJ-20140402111513-008|2014–05–28(R1.0)

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9568800. RMUC,RMUD CPU version; 9570848. RMUC,RMUD FPGA version; 9570849. RMUC FPGA version(1.0); 9597472. RMUC,RMUD FW version; 9599520. RMUC PVG CFG version(1.0); 9630210. PVG CFG version; 9628162. PVG Firmware; 9632258. ODU Firmware; 9503265. RTUA,RTUB,RTUC,RTUH,RTUN CPU version; 9503424. RTUM CPU version; 9505280. RTUA FPGA version; 9505296. RTUB FPGA FUNC=0 version; 9505297. RTUB FPGA FUNC=1 version; 9505312. RTUC FPGA version; 9505392. RTUH FPGA version; 9505488. RTUN FPGA version; [8120] 3145732. RCMU CPU version; 3147780. RCMU FPGA version; 3205636. RCMU PVG Firmware; 3207684. RCMU PVG CFG version; 3209732. ODU Firmware; [8950] 3145773.CPU file; 3147781.FPGA file; 3205637.PVG_FW file; 2354.SRU_CFG file; 3207685.PVG_CFG file;

System Impact 1.

Board Status: Board operation is normal.

2.

Service Impact: Board functions improperly, and board services are down. 2-70

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Probable Cause 1. The running software is damaged. 2. The running software is lost. 3. The running software does not exist in the software package.

Handling Suggestion In Software Version Management, re-download the correct software version package.

2.3.3 6213 Board inserted incorrectly Alarm Property l l l l

Alarm Code:6213 Alarm Information:This alarm is reported when the main control board detects that the inserted board differs from the configured board. Alarm Level:Major Alarm Type:Processing alarm

Sub-code Description 1. The module ID of the board inserted at NE is different from the configured board; 2. The type of the board inserted at NE is different from the configured board.

System Impact I. Board Status: Board operation is normal. II. Service Impact: Board functions improperly, and board services are down.

Probable Cause The board type configured at background is incorrect, or the board is incorrectly inserted at foreground.

Handling Suggestion 1. Enter configuration management interface,reconfigure the correct board type in shelf interface. 2. Insert a correct board at foreground.

2.3.4 6223 Firmware does not take effect Alarm Property l

Alarm Code:6223 2-71

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l l l

Alarm Information:It is need to hard reset the board in order to active the new load firmware. Alarm Level:Major Alarm Type:Processing alarm

Sub-code Description 1. BOOT does not take effect; 2. EPLD does not take effect.

System Impact The new firmware does not take effect.

Probable Cause Firmware has loaded, it is need to hard reset the board to become effective.

Handling Suggestion Hard reset this board.

2.3.5 6224 Main BOOT CRC error Alarm Property l l l l

Alarm Code:6224 Alarm Information:The alarm is reported when the main BOOT CRC is error. Alarm Level:Critical Alarm Type:Processing alarm

Sub-code Description None

System Impact It will lead to active BOOT fail

Probable Cause The main BOOT CRC error is detected when the activing firmware, it leads to active boot fail.

Handling Suggestion Reset this board, active the firmware again.

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2.3.6 6225 Version has been roll back Alarm Property l l

Alarm Code:6225 Alarm Information:The alarm is reported when the actived version power on fail, and it lead to version active fail .

l l

Alarm Level:Major Alarm Type:Processing alarm

Sub-code Description None

System Impact Version acitve fail

Probable Cause There is abnormal during the actived version power on.

Handling Suggestion 1. Download new standby package. 2. Delete the standby package.

2.3.7 134218745 Insufficient flash memory Alarm Property l l l l

Alarm Code:134218745 Alarm Information:This alarm is reported when flash memory does not have sufficient space. Alarm Level:Major Alarm Type:Processing alarm

Sub-code Description None

System Impact This alarm does not affect any traffic, but it may lead to fail to save data.

Probable Cause The flash memory is insufficient. 2-73 SJ-20140402111513-008|2014–05–28(R1.0)

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Handling Suggestion 1. On the version management page,delete the backup version package file. 2. Delete the redundant files,including backup patch packages,black-box files,and performance data files.

2.3.8 134243738 OSPF interface configuration error Alarm Property l l l l

Alarm Code:134243738 Alarm Information:The alarm is reported if the OSPF interface configuration is incorrect. Alarm Level:Critical Alarm Type:Processing alarm

Sub-code Description None

System Impact This alarm may cause that the neighbor relation cannot be established properly.

Probable Cause The interface configurations at the two ends are different. The interface configurations include version number, area configuration, network mask, Hello timer interval, and Dead timer interval.

Handling Suggestion Ensure that the interface configurations at the two ends are consistent.

2.3.9 134243739 OSPF virtual link interface configuration error Alarm Property l l l l

Alarm Code:134243739 Alarm Information:The alarm is reported if the OSPF virtual interface configuration is incorrect. Alarm Level:Major Alarm Type:Processing alarm

Sub-code Description None

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System Impact This alarm may cause that the virtual neighbor relation cannot be established properly.

Probable Cause The virtual interface configurations at the two ends are different. The virtual interface configurations include version number, area configuration, network mask, Hello timer interval, and Dead timer interval.

Handling Suggestion Ensure that the virtual interface configurations at the two ends are consistent.

2.4 Communication Alarm 2.4.1 134217734 Received signal level alarm Alarm Property l l

l l

Alarm Code:134217734 Alarm Information:The alarm is reported when the Rf unit's received signal level exceeds the specified threshold.For AOU,it refers to RF received singal level exceeds the threshold. Alarm Level:Minor Alarm Type:Communication Alarm

Sub-code Description 1. The actual received level is higher than the given upper threshold; 2. The actual received level is lower than the given lower threshold.

System Impact It does not affect the traffic carried by the board,but may cause incomplete data.

Probable Cause The alarm is reported when the RF received level exceeds the specified threshold.

Handling Suggestion 1.

Adjust the threshold(Path for 8250 2.0/8950/8120 LMT: Performance->Performance Threshold.Path for 8250 1.0 LMT: Radio Link->Radio Link Configuration->Set RF Parameter). 2. Adjust the Rf unit RSL.

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2.4.2 134217736 UAS alarm of radio Alarm Property l l l l

Alarm Code:134217736 Alarm Information:This alarm is reported when UAS(unavailable seconds of neighborhood time)change of radio is detected. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description None

System Impact This alarm affects traffic.

Probable Cause The radio link signal degrades.

Handling Suggestion 1. If the air interface is unlocked or MSE is bad, modify the radio link configuration parameters to ensure the link works properly. 2. If the fault persists, after the preceding steps,replace ACMUA/RMU(RCMU/RMEA daughter card) or Rf unit.

2.4.3 134237731 E1-ALOS Alarm Property l l

l l

Alarm Code:134237731 Alarm Information:The alarm indicates that electrical signal is interrupted at physical layer. The local end does not receive the switchover signal or electrical signals sent by other equipment. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 1. 2. 3. 4. 5. 6.

E1 E1 E1 E1 E1 E1

port port port port port port

1 2 3 4 5 6

on on on on on on

the the the the the the

panel; panel; panel; panel; panel; panel; 2-76

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7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32.

E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1

port port port port port port port port port port port port port port port port port port port port port port port port port port

7 on the panel; 8 on the panel; 9 on the panel; 10 on the panel; 11 on the panel; 12 on the panel; 13 on the panel; 14 on the panel; 15 on the panel; 16 on the panel; 17 on the panel; 18 on the panel; 19 on the panel; 20 on the panel; 21 on the panel; 22 on the panel; 23 on the panel; 24 on the panel; 25 on the panel; 26 on the panel; 27 on the panel; 28 on the panel; 29 on the panel; 30 on the panel; 31 on the panel; 32 on the panel;

System Impact The E1 receiving relay signal carried by the TU is interrupted.

Probable Cause 1. The input E1 cable is connected reversely or broken. 2. The connection between E1 cable and external device (DDF) fails. 3. E1 port is faulty.

Handling Suggestion 1. Ensure that E1 cable is unbroken and connected properly. 2. Ensure that the equipment connected to E1 cable such as DDF is working properly. 3. If the alarm persists after the preceding steps, the E1 port may be faulty. Replace the RTU board.

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2.4.4 134237759 E1-Code-Violation Alarm Property l l l l

Alarm Code:134237759 Alarm Information:A CV is detected when coding errors occur in line side transmission. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32.

E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1

port port port port port port port port port port port port port port port port port port port port port port port port port port port port port port port port

1 on the panel; 2 on the panel; 3 on the panel; 4 on the panel; 5 on the panel; 6 on the panel; 7 on the panel; 8 on the panel; 9 on the panel; 10 on the panel; 11 on the panel; 12 on the panel; 13 on the panel; 14 on the panel; 15 on the panel; 16 on the panel; 17 on the panel; 18 on the panel; 19 on the panel; 20 on the panel; 21 on the panel; 22 on the panel; 23 on the panel; 24 on the panel; 25 on the panel; 26 on the panel; 27 on the panel; 28 on the panel; 29 on the panel; 30 on the panel; 31 on the panel; 32 on the panel;

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System Impact The E1 signal carried by the TU is lost, and the service is interrupted.

Probable Cause 1. 2. 3. 4.

The input E1 cable is connected reversely or broken. The connection between E1 cable and external device (DDF) fails. device is not properly grounding maybe cause this alarm. E1 port is faulty.

Handling Suggestion 1. 2. 3. 4.

Ensure that E1 cable is unbroken and connected properly. Ensure that the equipment connected to E1 cable such as DDF is working properly. All devices must be properly grounding. If the alarm persists after the preceding steps, the E1 port may be faulty. Replace the RTU board.

2.4.5 134237763 Loss of Frames alarm Alarm Property l l

l l

Alarm Code:134237763 Alarm Information:Detection of lost CESoETH frames is accomplished by use of the sequence number, either from the RTP header or the CESoETH control word. If the frame loss ratio persists above the defined threshold for 2 seconds, a Loss of Frames alarm will be reported. The Loss of Frames alarm will be cleared if frame loss ratio remains below the defined threshold for 10 seconds. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description Every subcode represents a CES path:; 1~16 are used for E1 port 1~16; 101~163 are used for optical port 1; 164~226 are used for optical port 2.

System Impact The CES flow over the link is interrupted.

Probable Cause 1. The clock is not synchronous. 2. The CES configurations at both ends of the link are not consistent. 3. The bandwidth of EVC is too low, and the link is congestion. 2-79 SJ-20140402111513-008|2014–05–28(R1.0)

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4. The radio link is abnormal. 5. Cable, optical fiber or optical module is faulty.

Handling Suggestion 1. 2. 3. 4. 5.

Ensure there are no clock alarm reported. Ensure the CES configurations at both ends of the link are the same. Increase the bandwith of EVC. Ensure there are no radio link alarm reported. Replace the cable, optical fiber and optical module. Ensure the cable, optical fiber are connected properly.

2.4.6 134237764 Late Frames alarm Alarm Property l l

l l

Alarm Code:134237764 Alarm Information:If CESoETH frames late arrive after their scheduled playout time, these frames are considered as lost frames. If the percentage of late arriving frames exceeds the defined level for 2 seconds, a Late Frame alarm will be reported. The Late Frame alarm will be cleared if the percentage of late arriving frames stays under the defined threshold for 10 seconds. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description Every subcode represents a CES path:; 1~16 are used for E1 port 1~16; 101~163 are used for optical port 1; 164~226 are used for optical port 2.

System Impact The CES flow over the link is interrupted.

Probable Cause 1. The clock is not synchronous. 2. The bandwidth of EVC is too low, and the link is congestion. 3. Cable, optical fiber or optical module is faulty.

Handling Suggestion 1. Ensure there are no clock alarm reported. 2. Increase the bandwith of EVC. 2-80 SJ-20140402111513-008|2014–05–28(R1.0)

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3. Replace the cable, optical fiber and optical module. Ensure the cable, optical fiber are connected properly.

2.4.7 134237765 Malformed Frames alarm Alarm Property l l

Alarm Code:134237765 Alarm Information:A malformed frame is either or both of the following conditions apply: 1) If RTP is used, the PT value in its RTP header does not correspond to one of the PT values allocated for this direction of the emulated circuit. 2) For CESoETH frames containing valid TDM data with the defect indicator L=0, and for which the actual payload size can be unambiguously determined, the payload size does not match the size defined for this flow If the percentage of malformed CESoETH frames persists above a defined level for 2 seconds, a Malformed Frames alarm will be reported. The Malformed Frames alarm will be cleared if no malformed packets have been detected for 10 seconds.

l l

Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description Every subcode represents a CES path:; 1~16 are used for E1 port 1~16; 101~163 are used for optical port 1; 164~226 are used for optical port 2.

System Impact The CES flow over the link is interrupted.

Probable Cause 1. 2. 3. 4.

The CES configurations is incorrect. The bandwidth of EVC is too low, and the link is congestion. The radio link is abnormal. Cable, optical fiber or optical module is faulty.

Handling Suggestion 1. 2. 3. 4.

Ensure the CES configurations are correct. Increase the bandwith of EVC. Ensure there are no radio link alarm reported. Replace the cable, optical fiber and optical module. Ensure the cable, optical fiber are connected properly. 2-81

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2.4.8 134237766 Misconnection alarm Alarm Property l l

l l

Alarm Code:134237766 Alarm Information:Should a frame be wrongly directed to a CES IWF, it is possible for it to be mis-interpreted as a genuine CESoETH frame. If the percentage of such stray frames persists above the defined level for 2 seconds, the Misconnection alarm will be reported. The Misconnection alarm will be cleared if no stray frames have been detected for 10 seconds. Alarm Level:Major Alarm Type:Communication Alarm

Sub-code Description Every subcode represents a CES path:; 1~16 are used for E1 port 1~16; 101~163 are used for optical port 1; 164~226 are used for optical port 2.

System Impact The CES flow over the link may be anomalous.

Probable Cause 1. The CES configurations at both ends of the link are not consistent. 2. The radio link is abnormal. 3. Cable, optical fiber or optical module is faulty.

Handling Suggestion 1. Ensure the CES configurations at both ends of the link are the same. 2. Ensure there are no radio link alarm reported. 3. Ensure the cable, optical fiber are connected properly.

2.4.9 134237767 Jitter Buffer Overrun alarm Alarm Property l l

Alarm Code:134237767 Alarm Information:The main purpose of jitter buffer is to smooth out variation in arrival time of the CESoETH frames. Either overrun or underrun conditions may occur. The Jitter Buffer Overrun condition occurs when the jitter buffer at the TDM-bound IWF cannot accommodate the

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newly arrived valid CESoETH frame in its entirety. The Jitter Buffer Underrun condition occurs when there is no correctly received CESoETH payload ready to be played out on the TDM interface, and replacement data must be played out instead. Primarily this occurs due to frames lost in the MEN, or discarded due to error conditions, hence this is not usually identified separately. If the percentage of frames causing Jitter Buffer Overruns persists above the defined level for 2 seconds, a Jitter Buffer Overrun alarm will be reported. The Jitter Buffer Overrun alarm will be cleared if no cases of jitter buffer overrun have been detected for 10 seconds. l l

Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description Every subcode represents a CES path:; 1~16 are used for E1 port 1~16; 101~163 are used for optical port 1; 164~226 are used for optical port 2.

System Impact The CES flow over the link is interrupted.

Probable Cause 1. 2. 3. 4.

The clock is not synchronous. The radio link signal degrades, and the jitter increases. The configuration of jitter buffer is too small. Too many network hops lead to jitter increase.

Handling Suggestion 1. 2. 3. 4.

Ensure there are no clock alarm reported. Ensure there are no radio link alarm reported. Increase the jitter buffer. Decrease the network hops.

2.4.10 134237934 E1-AIS Alarm Property l l

Alarm Code:134237934 Alarm Information:The alarm indicates that every bit of the input singnal is "1" The E1-AIS alarm is reported if 255 consecutive bits in the received signal is "1".

l

Alarm Level:Critical 2-83

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l

Alarm Type:Communication Alarm

Sub-code Description 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32.

E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1 E1

port port port port port port port port port port port port port port port port port port port port port port port port port port port port port port port port

1 on the panel; 2 on the panel; 3 on the panel; 4 on the panel; 5 on the panel; 6 on the panel; 7 on the panel; 8 on the panel; 9 on the panel; 10 on the panel; 11 on the panel; 12 on the panel; 13 on the panel; 14 on the panel; 15 on the panel; 16 on the panel; 17 on the panel; 18 on the panel; 19 on the panel; 20 on the panel; 21 on the panel; 22 on the panel; 23 on the panel; 24 on the panel; 25 on the panel; 26 on the panel; 27 on the panel; 28 on the panel; 29 on the panel; 30 on the panel; 31 on the panel; 32 on the panel;

System Impact The E1 receiving relay signal carried by the TU is interrupted.

Probable Cause 1. The E1 signal sent from uplink equipment to NR8250 equipment is invalid, that is, every bit in the signal is "1". 2. The RTU board that reports the alarm is faulty. 2-84 SJ-20140402111513-008|2014–05–28(R1.0)

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Handling Suggestion 1. Ensure that signal from the uplink direction is correct, that is, the not every bit of the signal is 1. 2. If the alarm still exists, it indicates that the RTU board is faulty. Please replace it.

2.4.11 134237938 Air-E1-AIS Alarm Property l l

Alarm Code:134237938 Alarm Information:The alarm indicates that every bit of the input singnal is "1" The Air-E1-AIS alarm is reported if 255 consecutive bits in the received signal is "1" from the air E1 port.

l l

Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description Every subcode represents a E1 port.

System Impact The E1 receiving signal carried by the MU is interrupted.

Probable Cause 1. The E1 signal sent to the equipment is invalid, that is, every bit in the signal is "1". 2. The RMU board that reports the alarm is faulty.

Handling Suggestion 1. Ensure that signal from air port is correct, that is, the not every bit of the signal is 1. 2. If the alarm still exists, it indicates that the RMU board is faulty. Please replace it.

2.4.12 134239928 Radio link failure alarm Alarm Property l l l l

Alarm Code:134239928 Alarm Information:The alarm is reported if the IF is unlocked due to abnormal external clock of the IF unit or internal hardware fault. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description None 2-85 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact 1. 2.

In non-protection mode, traffic is interrupted. In protection mode: -Traffic is interrupted if both active and standby traffic units are unlocked. -Switchover takes place if active and standby traffic units are not unlocked.

Probable Cause 1. The IF is unlocked. 2. The IF circuit is faulty.

Handling Suggestion Replace the RMU board(RCMU/RMEA daughter card).

2.4.13 134239929 Baseband alarm Alarm Property l l l l

Alarm Alarm Alarm Alarm

Code:134239929 Information:It is the alarm detected in the Modem. Level:Critical Type:Communication Alarm

Sub-code Description 1. The CPU running is suspended in modulation and demodulation.

System Impact For subcode 1: 1. In non-protection mode, the traffic is interrupted. 2. In protection mode, if both the active and standby traffic units are suspended, the traffic is interrupted. otherwise, the active/standby changeover is performed, and the service is not affected.

Probable Cause 1. The configurations at both ends are incorrect. 2. The local transceiver and the remote transceiver are faulty. 3. The shelf at the local end is faulty.

Handling Suggestion 1. Ensure that the configurations at the two ends including Rf unit frequency, mRf unitlation modes, and bandwidth are consistent and correct. 2. Check whether the local end reports the unlock alarm. If yes, replace the RMU board(RCMU/RMEA daughter card),otherwise, go to step 3. 2-86 SJ-20140402111513-008|2014–05–28(R1.0)

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3. Check whether the remote end reports the unlock alarm. If yes, replace the RMU board(RCMU/RMEA daughter card).

2.4.14 134239930 RF unit fault Alarm Property l l l l

Alarm Code:134239930 Alarm Information:The alarm is reported if the Rf unit detects a fault. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 0. Tx RF PLL unlocked; 1. Tx IF PLL unlocked; 2. Rx RF PLL unlocked; 3. Rx IF PLL unlocked; 4. Rf unit transmit power is 3db lower than target value; 5. Rf unit cable compensation out of range alarm; 6. Rf unit RX AGC loop out of range alarm; 7. TRX_EEPROM alarm; 8. Telemetry communication alarm; 9. IFC_EEPROM alarm; 10. TX input level low or input signal absence alarm; 11. Calibration alarm; 12. RF Loopback alarm; 13. TX input signal is too high (3db higher); 20. Rf unit TX Power is higher than Max TX Power allowed by current modulation; 21. PA is disabled; 22. Rf unit PA is too hot; 23. Rf unit is rebooting;

System Impact Sub-codes affect the running of traffic as follows: Sub-code 0: In protection mode, it leads to switchover between active and standby traffic units. in non-protection mode, it leads to traffic interruption. Sub-code 1: In protection mode, it leads to switchover between active and standby traffic units. in non-protection mode, it leads to traffic interruption. Sub-code 2: In protection mode, it leads to switchover between active and standby traffic units. in non-protection mode, it leads to traffic interruption.

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Sub-code 3: In protection mode, it leads to switchover between active and standby traffic units. in non-protection mode, it leads to traffic interruption. Sub-code 4: It may lead to error codes. Sub-code 5: It may lead to error codes. Sub-code 6: It may lead to error codes. Sub-code 7: It may lead to traffic interruption. Sub-code 8: It may lead to traffic interruption. Sub-code 9: It may lead to traffic interruption. Sub-code 10: Traffic is interrupted because ODU disables the power amplifier forcibly. Sub-code 11: It may lead to traffic interruption. Sub-code 13: It may lead to traffic interruption. Sub-code 20: It may lead to error codes. Sub-code 22: PA is too hot,Traffic is interrupted because ODU disables the power amplifier automatically. Sub-code 23: It may lead to error codes.

Probable Cause The description of alarm sub-codes are as follows: 0.Rf unit failure. 1.Rf unit failure. 2.Rf unit failure. 3.Rf unit failure. 4.Rf unit failure. 5.The power of the IF signal sent from IDU to Rf unit is low. 6.The power of the RF signal received by Rf unit is low. 7.Rf unit failure. 8. MU board or IF cable is faulty. 9. Rf unit failure. 10.MU board or IF cable is faulty. 11.Rf unit failure. 12.Rf unit RF Loopback is enabled. 13.If board failure. 20.The configured TX Power is too high. 21.Rf unit PA is disabled. 22.Rf unit failure. 2-88 SJ-20140402111513-008|2014–05–28(R1.0)

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23.Rf unit is rebooting.

Handling Suggestion Process the sub-codes as follows:

2.4.15 134239931 Transmission unit invalid Alarm Property l l l l

Alarm Code:134239931 Alarm Information:The transmission unit fails due to alarms (1+1 protection and 1+0 protection are distinguishe through subcode). Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 0. Traffic unit failure (1+1) caused by the If unit alarm (IF unlock, modulated part is not working properly,baseband part is not working properly); 1. Traffic unit failure (1+0) caused by the If unit alarm (IF unlock,modulated part is not working properly, baseband part is not working properly); 2. Traffic unit failure (1+1) caused by the Rf unit alarm (RF PLL unlock at sender,IF PLL unlock at sender,RF PLL unlock at receiver.IF PLL unlock at receiver); 3. Traffic unit failure (1+0) caused by the Rf unit alarm (RF PLL unlock at sender, IF PLL unlock at sender, RF PLL unlock at receiver, IF PLL unlock at receiver);

System Impact The traffic carried by the traffic unit is interrupted.

Probable Cause 1. Rf unit link is broken. 2. The If board(RCMU,RMEA daughter card) or the Rf unit is faulty.

Handling Suggestion 1. Ensure that the Rf unit is rightly connected. 2. Replace the If board(RCMU/RMEA daughter card) or Rf unit that reports the alarm.

2.4.16 134239935 RF mute Alarm Property l l l

Alarm Code:134239935 Alarm Information:The alarm is reported if the Mute is enable by user. Alarm Level:Major 2-89

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l

Alarm Type:Communication Alarm

Sub-code Description None

System Impact 1. 2.

In non-protection mode, traffic is interrupted. In protection mode: -Traffic is interrupted when choose a Rf unit mute enable if use FD and SD. -Traffic is not interrupted when choose a Rf unit mute enable if use HSB,but traffic is interrupt if choose two ODU mute enable.

Probable Cause 1. In non-protection mode, users set the "Rf unit Mute Enable"manually. 2. In protection mode: (1)If FD is used, users manually set one Rf unit "Rf unit Mute Enable". (2)If HSB and SD are used, users set two Rf unit by "Mute Enable" manually.

Handling Suggestion Close the Rf unit mute enable function.

2.4.17 134239937 Modem part unlock Alarm Property l l l l

Alarm Code:134239937 Alarm Information:The modulation and demodulation part is unlocked. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description None

System Impact 1. 2.

In non-protection mode, the traffic is interrupted. In protection mode, if both the active and standby traffic units are unlocked, the traffic is interrupted. otherwise, the active/standby changeover is performed.

Probable Cause 1. The working modes,bandwidth is not same for local and far, or local Tx frequency is not same as far Rx frequency, or local Rx frequency is not same as far Tx frequency. 2-90 SJ-20140402111513-008|2014–05–28(R1.0)

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2. ODU switch on MU panel(RCMU/RMEA daughter card) is closed. 3. The RSL at local device is low. 4. The modem part of ACMUA/MU board(RCMU/RMEA daughter card)is faulty.

Handling Suggestion 1. Make sure the working mode,bandwidth for local and far is same, and local Tx frequency and far Rx fequency is same,local Rx frequency and far Tx frequency is same. 2. Open the ODU's switch on MU panel. 3. Raise the power at remote device. 4. Replace the faulty ACMUA/MU board(RCMU/RMEA daughter card).

2.4.18 134239938 Protection function failure Alarm Property l l l l

Alarm Code:134239938 Alarm Information:The alarm is reported if protection function fails. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description None

System Impact The receive-end protection function that is configured with does not take effect, thus the protection cannot be implemented.

Probable Cause 1. Protection function fails when powers on to initialize. 2. The standby IF hardware is unlock. 3. The standby IF hardware is faulty.

Handling Suggestion 1. Restart the standby MU (RCMU) board,and let it power on again. 2. If the standby IF hardware is unlock,please configure the protection parameters again,if it is still unlock,please handle it following below steps. 3. Check that the Rf unit's switch on MU panel is closed or not ,if so,please open it,if it is still unlock after open the switch,please raise the power of remote end. 4. Replace the faulty If board(RCMU/RMEA daughter card).

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2.4.19 134239962 RF unit fatal error Alarm Property l l l l

Alarm Code:134239962 Alarm Information:The alarm is reported as critical alarm if the Rf unit detects a fault that will impact raido link. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 0. Tx RF PLL unlocked; 1. Tx IF PLL unlocked; 2. Rx RF PLL unlocked; 3. Rx IF PLL unlocked; 4. Rf unit transmit power is 3db lower than target value; 5. TRX_EEPROM alarm; 6. TX input level low or input signal absence alarm; 7. Rf unit PA is too hot.

System Impact Sub-codes affect the running of traffic as follows: Sub-code 0~ 3: In protection mode, it leads to switchover between active and standby traffic units. in non-protection mode, it leads to traffic interruption. 4: It may lead to error codes. 5: It may lead to traffic interruption. 6: Traffic is interrupted because Rf unit disables the power amplifier forcibly. 7: PA is too hot,Traffic is interrupted because Rf unit disables the power amplifier automatically.

Probable Cause 0. Rf unit failure Cause Tx RF PLL unlocked. 1. Rf unit failure Cause Tx IF PLL unlocked. 2. Rf unit failure Cause Rx RF PLL unlocked. 3. Rf unit failure Cause Rx IF PLL unlocked. 4. Rf unit failure Cause Rf unit transmit power is lower than target value. 5. Rf unit failure Cause TRX_EEPROM alarm. 6. If board or IF cable is faulty. 7. Rf unit failure.

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Handling Suggestion 0~3.Power off and then restart the Rf unit. If the alarm persists, replace the Rf unit. 4~5.Replace the Rf unit. 6.Replace the IF cable. If the alarm persists, replace the If board. 7.Cool the Rf unit, If the alarm persists, replace the Rf unit.

2.4.20 134239963 RF unit error Alarm Property l l l l

Alarm Code:134239963 Alarm Information:The alarm is reported when Rf unit find out that Rf unit is manually configured by user or some events that will not impact radio link. Alarm Level:Minor Alarm Type:Communication Alarm

Sub-code Description 0. Telemetry communication alarm; 1. RF Loopback alarm; 2. RX RF input signal below threshold (10-6 receiver threshold + 3dB); 3. Rf unit TX Power is higher than Max TX Power allowed by current modulation; 4. PA is disabled; 5. Rf unit is rebooting.

System Impact Sub-codes affect the running of traffic as follows: 0: None. 1:TX signal is transmitted and also loop back to IDU. 2:None. 3:None. 4:No Tx signal will be transmitted. 5:It may lead to error codes.

Probable Cause 0.If 1. 2. 3. 4. 5.

board or IF cable is faulty. Rf unit RF Loopback is enabled. The receiving power is near to or below the RSSI threshold. The configured TX Power is too high. Rf unit PA is disabled. Rf unit is rebooting. 2-93

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Handling Suggestion 0.Ignore this alarm when 1+1 protection mode was configured and traffic is normal. 1. Replace the IF cable. If the alarm persists, replace the If board. 2. Disable RF loopback. If the alarm persists, replace the Rf unit. 3. Increase the remote Rf unit's transmitting power. Adjust and improve the link path. 4. Configure TX Power allowed by current modulation. 5. If sub-codes 1 and 2 appear, re-configure the frequency and power, and then set TX UNMUTE. If the alarm persists, check sub-code and find out whether the PA is too hot. If yes, wait till the PA cools down. 6. Wait for the Rf unit rebooting, the alarm will be cleared automatically.

2.4.21 134239967 Security Link Id Inconsistent Alarm Property l l l l

Alarm Code:134239967 Alarm Information:Local security link id is inconsistent with neighbor's. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description None

System Impact Traffic interrupted.

Probable Cause 1. Local security link id is inconsistent with neighbor's. 2. Radio link status is abnormal.

Handling Suggestion 1. Check configuration and make sure loacl and neighbor security link id configuration parameters consistent. 2. Check the radio link status and make sure it is normal.

2.4.22 134241729 Ethernet port disconnected Alarm Property l l l l

Alarm Code:134241729 Alarm Information:The alarm is reported when the Ethernet port is in linkdown status. Alarm Level:Critical Alarm Type:Communication Alarm 2-94

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Sub-code Description 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

RCU NMS port or RTUM FE1 port; RCU GbE port or RTUM FE2 port; RCU TDMEX port or RTUM FE3 port; RTUM FE4 port; RTUM GbE1 port; RTUM GbE2 port; RTUH GbE1 port; RTUH GbE2 port; RTUH GbE3 port; RTUN GbE1 port; RTUN GbE2 port; RTUN GbE3 port; RTUN GbE4 port; 20.RCMU NMS port; 25.RCMU GbE1 port; 26.RCMU GbE2 port; 27.RCMU GbE3 port; 28.RCMU GbE4 port; 29.ACMUA GbE port; 30.ACMUA multiplex port;

System Impact Ethernet traffic at the port where an alarm is reported is interrupted.

Probable Cause 1. Cable is disconnected at local end. 2. Network cable is faulty at local end. 3. The network cable of relay device connected to microwave boards is not connected normally. 4. Network port is faulty at local end.

Handling Suggestion 1. If the network cable is not connected normally,please connect cable to the port. 2. If the network cable is faulty,please replace the network cable. 3. If the network of relay device is not connected well,please check the cable is whether good or not,and connect it to relay device normally. 4. If the network port is bad,please replace the board.

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2.4.23 134241733 Optical module not in position Alarm Property l l l l

Alarm Code:134241733 Alarm Information:The alarm is reported when the Ethernet port SFP lost. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 1. RTUH GbE1 port; 2. RTUH GbE2 port; 3. RTUH GbE3 port; 11.RTUN GbE1 port; 12.RTUN GbE2 port; 13.RTUN GbE3 port; 14.RTUN GbE4 port; 21.RCMU GbE1 port; 22.RCMU GbE2 port; 23.RCMU GbE3 port; 24.RCMU GbE4 port; 25.ACMUA GbO port.

System Impact Ethernet traffic at the port where an alarm is reported is interrupted.

Probable Cause SFP is not in position.

Handling Suggestion 1. Replace the Ethernet SFP. 2. Replace the board.

2.4.24 134243751 RMEP CCM packet lost Alarm Property l l l

Alarm Code:134243751 Alarm Information:The alarm is reported if LMEP does not receive the CCM packet of RMEP within 3.5 CCM periods. Alarm Level:Major 2-96

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l

Alarm Type:Communication Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board.

Probable Cause 1. No MEP is configured at the opposite-end NE or MEP level is not same. 2. The bearer layer is faulty. 3. The network is seriously congested.

Handling Suggestion 1. Ensure the MEP at the opposite end is exist and in correct level. 2. Ensure that the bearer layer is normal. 3. Ensure that the network is not congested.

2.4.25 134243752 RMEP CCM packet error Alarm Property l l l l

Alarm Code:134243752 Alarm Information:The alarm is reported if LMEP receives incorrect CCM packet. Alarm Level:Major Alarm Type:Communication Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board.

Probable Cause RMEP is faulty or RMEP configuration is incorrect.

Handling Suggestion Check the configuration of the RMEP in the alarm.

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2.4.26 134243753 RMEP Mac Status error Alarm Property l l l l

Alarm Code:134243753 Alarm Information:The alarm is reported if LMEP receives the CCM packet in which the Mac status information is abnormal. Alarm Level:Major Alarm Type:Communication Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board.

Probable Cause The Mac status of the MEPs in the MA is abnormal.

Handling Suggestion Check the port status of the RMEPs in the MA.

2.4.27 134243754 RMEP RDI Alarm Property l l l l

Alarm Code:134243754 Alarm Information:The alarm is reported if LMEP receives the CCM packet in which the RDI information is abnormal. Alarm Level:Major Alarm Type:Communication Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board.

Probable Cause Some MEPs in the same MA has alarms.

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Handling Suggestion Check the MEP in alarm in the MA.

2.4.28 134243755 Ethernet devices cross-connected Alarm Property l l l l

Alarm Code:134243755 Alarm Information:The alarm is reported if LMEP receives the CCM packet from MEP of other MA. Alarm Level:Major Alarm Type:Communication Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board.

Probable Cause 1. The MA names on the two ends are different. 2. The network has circle or cross connection.

Handling Suggestion 1. Ensure that the MA names at the two ends are the same. 2. Ensure that the MD levels at the two ends are the same. 3. Ensure that there is no cross connection on the service link.

2.4.29 134243769 EFM local link fault Alarm Property l l l l

Alarm Code:134243769 Alarm Information:The alarm is reported if link fault is detected at the local port. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 1. Link Fault; 2. Dying Gasp; 3. Critical Event.

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System Impact If the local link is faulty, the service at the port may be disconnected.

Probable Cause The local end detects link fault.

Handling Suggestion Check the physical connections of the local optical port.

2.4.30 134243770 EFM remote link fault Alarm Property l l l l

Alarm Code:134243770 Alarm Information:The alarm is reported if the local end detects the link fault information sent from the remote end. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description 1. Link Fault; 2. Dying Gasp; 3. Critical Event.

System Impact If the remote link is faulty, the service at the port may be disconnected.

Probable Cause The remote end detects link fault.

Handling Suggestion Check the physical connections of the remote optical port.

2.4.31 134243771 EFM discovery process failure Alarm Property l l l l

Alarm Code:134243771 Alarm Information:The alarm is reported if the discovery process fails. Alarm Level:Critical Alarm Type:Communication Alarm 2-100

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Sub-code Description 1. 2. 3. 4.

Local connection failure; The local OAM does not receive the OAM packet within specified time; The remote OAM does not satisfy the requirement of the local OAM; The local OAM does not satisfy the requirement of the remote OAM;

System Impact The service at the port may be disconnected.

Probable Cause The discovery process fails.

Handling Suggestion 1. Check whether there are alarms related to the optical module or boards. If there are, remove the alarms. 2. Check whether the optical fibers or cables are faulty. Replace the faulty fiber or cable if there is any. 3. Check the OAM parameter setting of NEs at the two ends to see whether they are consistent. 4. Check whether the Tunnel bandwidth reaches the maximum limit. If it does, perform Tunnel capacity expansion or find out the source that illegally transmits the large amount of data and solve the problem.

2.4.32 134243776 EFM local link lost Alarm Property l l l l

Alarm Code:134243776 Alarm Information:The alarm is reported if heartbeat is lost at the local end and the remote end of EFM. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description None

System Impact The link is disconnected.

Probable Cause Heartbeat is lost at the local end and the remote end of EFM. 2-101 SJ-20140402111513-008|2014–05–28(R1.0)

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Handling Suggestion Check the link connectivity.

2.4.33 134243783 APS Message detecting abnormal Alarm Property l l l l

Alarm Code:134243783 Alarm Information:When ELPS subsystem detect APS Message lost or APS message A, B, R, T bit mismatch trigger the notice. Alarm Level:Major Alarm Type:Communication Alarm

Sub-code Description 1. 2. 3. 4. 5.

Not receive APS packet in 17.5 second; A bit not matching,APS channel mismatch; B bit don't match,the switch type mismatch; R bit does not match,revertive type mismatch; T bit does not match,bridge type mismatch.

System Impact Can lead to linear protection failure.

Probable Cause When ELPS subsystem detect APS Message lost or APS message A, B, R, T bit mismatch trigger the notice.

Handling Suggestion For APS lost notice check physical link and configuration, other notice check protect group configuration.

2.4.34 134243784 Ethernet client signal fail Alarm Property l l l l

Alarm Code:134243784 Alarm Information:The RMEP detected a failure or defect event in the Ethernet client signal. Alarm Level:Major Alarm Type:Communication Alarm

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System Impact It does not affect the traffic carried by the board.

Probable Cause 1. The RMEP detected a failure or defect event in the Ethernet client signal.

Handling Suggestion 1. Ensure the RMEP is configured correctly. 2. Ensure that the client layer is normal.

2.4.35 134317734 Rf unit communication is interrupted Alarm Property l l l l

Alarm Code:134317734 Alarm Information:The alarm is reported if establishing an Rf unit link fails or the Rf unit link is broken. Alarm Level:Critical Alarm Type:Communication Alarm

Sub-code Description None

System Impact The traffic transmitted between the local and remote ends is interrupted.

Probable Cause 1. The Rf unit is not powered on. 2. If board(RCMU/RMEA daughter card) of the IDU is faulty. 3. The Rf unit is faulty.

Handling Suggestion 1. Ensure that the IF cable is good, and the IF head is made correctly, and needed to ensure that the power supply to the Rf unit is normal (40V~60V) in 8250 equipment. 2. If the alarm remains after the preceding step, the If board (RCMU/RMEA daughter card) may be faulty. Replace the faulty board. 3. If the alarm remains, replace the Rf unit.

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2.5 QoS Alarm 2.5.1 134243772 EFM local link event Alarm Property l l l l

Alarm Code:134243772 Alarm Information:The alarm is reported if EFM detects a local link event. Alarm Level:Major Alarm Type:QoS Alarm

Sub-code Description 1. 2. 3. 4.

Errored Errored Errored Errored

Symbol Period Event; Frame Event; Frame Period Event; Frame Seconds Summary Event.

System Impact The link performance is affected.

Probable Cause 1. The number of errored symbols of the physical layer within the unit time exceeds the preset threshold. 2. The number of errored frames of the MAC layer within the unit time exceeds the preset threshold. 3. The number of errored frames of MAC layer within the unit frame amount exceeds the preset threshold. 4. The number of errored frame seconds of the MAC layer within the unit time exceeds the preset threshold.

Handling Suggestion Check the link performance.

2.5.2 134243778 EFM loopback alarm Alarm Property l l l l

Alarm Code:134243778 Alarm Information:The alarm is reported if EFM initiates loopback or responds a loopback instruction. Alarm Level:Minor Alarm Type:QoS Alarm 2-104

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Sub-code Description 1. Start a loopback test; 2. Respond a loopback test.

System Impact This alarm indicates that the service is in the loopback status.

Probable Cause The loopback test is started manually at the local end or the remote end.

Handling Suggestion 1. Ensure that the remote loopback response parameter of the port that reports the alarm is disabled. 2. Check the ETH_EFM_LOOPBACK alarm of the remote NE and find out the port that initiates loopback towards the remote NE.

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Notification Table of Contents Equipment Alarm........................................................................................................3-1 Communication Alarm ................................................................................................3-8 Processing alarm .....................................................................................................3-12 QoS Alarm ...............................................................................................................3-22 Environment Alarm...................................................................................................3-24

3.1 Equipment Alarm 3.1.1 10001 Board power-on completed Alarm Property l l l l

Alarm Code:10001 Alarm Information:The notification is reported when the board is powered on. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description None

System Impact None

Probable Cause The board is powered on.

Handling Suggestion The board is powered on.

3.1.2 10006 Board power-on failed Alarm Property l

Alarm Code:10006 3-1

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Alarm Information:The notification is reported when the board fails to be powered on due to the board's basic process power-on failure or timeout. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description 1. Process power-on failure; 2. Process power-on timeout.

System Impact Board can not be normal.

Probable Cause It is the notification of board's basic process failing to be powered on or timeout.

Handling Suggestion 1. Check whether some module part is timeout,if so,please replace the software version. 2. Check whether module error occurs,if so,please modify the configuration.

3.1.3 134243731 8032 port blocked Alarm Property l l l l

Alarm Code:134243731 Alarm Information:The alarm is reported if the 8032 protocol operation blocks the port. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description 1. The port is blocked due to local link disconnection; 2. The RPL OWNER port is blocked due to being controlled by the 8032 protocol.

System Impact This alarm may cause traffic transmission path switchover and service interruption.

Probable Cause The equipment port is blocked due to 8032 protocol operation.

Handling Suggestion If the alarm code is 1, check the east-port and west-port link of the equipment that reports the alarm. 3-2 SJ-20140402111513-008|2014–05–28(R1.0)

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3.1.4 134243732 8032 port unblocked Alarm Property l l l l

Alarm Alarm port. Alarm Alarm

Code:134243732 Information:The alarm is reported if the 8032 protocol operation unblocks the Level:Notification Type:Equipment Alarm

Sub-code Description 1. The port is unblocked due to local link recovery; 2. The RPL OWNER port is unblocked due to the SF packet being received.

System Impact This alarm may cause traffic transmission path switchover and service interruption.

Probable Cause The equipment port is unblocked due to 8032 protocol operation.

Handling Suggestion No processing is required.

3.1.5 134243785 ERPS port blocked Alarm Property l l l l

Alarm Alarm port. Alarm Alarm

Code:134243785 Information:The alarm is reported if the ERPS protocol operation blocks the Level:Notification Type:Equipment Alarm

Sub-code Description 1. 2. 3. 4.

The The The The

port is blocked due to local link disconnection; RPL OWNER port is blocked; port is blocked due to the local MS/FS command; port is blocked due to instance initialization;

System Impact This alarm may cause traffic transmission path switchover and service interruption.

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Probable Cause The equipment port is blocked due to ERPS protocol operation.

Handling Suggestion If the alarm code is 1,check the east-port and west-port link of the equipment that reports the alarm.

3.1.6 134243786 ERPS port unblocked Alarm Property l l l l

Alarm Code:134243786 Alarm Information:The alarm is reported if the ERPS protocol operation unblocks the port. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description None

System Impact None

Probable Cause The equipment port is unblocked due to ERPS protocol operation

Handling Suggestion None.

3.1.7 134257783 CRC error in flash Alarm Property l l l l

Alarm Code:134257783 Alarm Information:CRC error flag,which is appeared when the history alarm or event CRC error. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description 1.Represents history alarm; 2.Represents event. 3-4 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact Data write to flash fail,it will lead to the device's history alarm or event lose.

Probable Cause Bad block exists in the flash.

Handling Suggestion Replace RCU/RCMU board.

3.1.8 134317731 Configuraiton file reloaded Alarm Property l l l l

Alarm Code:134317731 Alarm Information:The notification is reported if the configuration file is reloaded. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description 2.Loading front-end configuration files fails; 3.Synchronizing back-end whole table configuration files fails.

System Impact This event affects traffic quality because the manual loading of configuration files requires a reboot of the equipment.

Probable Cause 1. Loading the entire table fails. 2. Loading the database fails when the system starts.

Handling Suggestion Ensure that the whole table configuration file is complete. If it is not complete, replace it with a complete one.

3.1.9 134317740 IF and RF changeover Alarm Property l l l l

Alarm Code:134317740 Alarm Information:The alarm is reported if the IF board or the Rf unit changeovers. Alarm Level:Notification Alarm Type:Equipment Alarm 3-5

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Sub-code Description 4.IF board and Rf unit switchover fails; 5.IF board and Rf unit switchover succeeds; 6.Rf unit switchover fails; 7.Rf unit switchover succeeds;

System Impact Traffic may remain unavailable for 300ms and error codes are generated as a result.

Probable Cause 1. The IF board fails. 2. The Rf unit fails. 3. The switchover can be caused by lost or abnormal clock signal from the enclosure, hard resetting of the board, board power-off, or hardware fault of the board.

Handling Suggestion 1. If the alarm is caused by If unit(RCMU/RMEA), replace it. 2. If the alarm is caused by Rf unit, replace the Rf unit. 3. If the alarm still exists, replace the enclosure.

3.1.10 134317745 ACM change Alarm Property l l l l

Alarm Code:134317745 Alarm Information:The notification is reported if the ACM mode is changed. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description None

System Impact The traffic capacity changes with the adjustment of modulation scheme, but the traffic is not interrupted.

Probable Cause The alarm is caused by user configuration if the ACM is not enabled. If the ACM is enabled, the alarm is caused by the change of link condition.

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Handling Suggestion The alarm is reported when user configuration or the change of link condition leads to ACM change. This is not a fault.

3.1.11 134317746 System time is modified Alarm Property l l l l

Alarm Code:134317746 Alarm Information:The notification is reported if the system time is modified due to SNTP–based time calibration. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board, but may cause incomplete data.

Probable Cause The system time is modified.

Handling Suggestion Make sure that the SNTP server time is accurate.

3.1.12 134317747 Clear performance data Alarm Property l l l l

Alarm Code:134317747 Alarm Information:The alarm is reported when the NE's performance date is cleared. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board,but may cause incomplete data.

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Probable Cause 1. The user clears the performance data. 2. The board restarts. 3. The board is unavailable(board is absent or configuration is update or function ID is changed),and can not report the heartbeat messages between boards normally.

Handling Suggestion If the board is unavailable,make sure the board is inserted or configured correctly,and powers on normally.

3.1.13 134317749 Main clock reference source change Alarm Property l l

l l

Alarm Code:134317749 Alarm Information:The notification is reported if the main clock reference changes.The information of the main clock reference reported contains rack NO.shelf NO.slotNO. And port ID. Alarm Level:Notification Alarm Type:Equipment Alarm

Sub-code Description None

System Impact None

Probable Cause Main clock reference source change.

Handling Suggestion Check link status of last main Clock reference source if necessary.

3.2 Communication Alarm 3.2.1 134243728 LLDP global enable status changed Alarm Property l l

Alarm Code:134243728 Alarm Information:The alarm is reported when the LLDP global enable status is changed. 3-8

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l l

Alarm Level:Notification Alarm Type:Communication Alarm

Sub-code Description 1. The LLDP global enable status is disabled; 2. The LLDP global enable status is enabled.

System Impact This alarm does not affect the traffic carried by the board. If LLDP global enable status is disabled, all ports cannot send the LLDP packet and will not process the received LLDP packet.

Probable Cause Change the configuration of LLDP global enable.

Handling Suggestion No processing is required.

3.2.2 134243729 Local management address of LLDP changed Alarm Property l l l l

Alarm Code:134243729 Alarm Information:The alarm is reported when the local management address is changed. Alarm Level:Notification Alarm Type:Communication Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board.

Probable Cause Change Local management address

Handling Suggestion No processing is required.

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3.2.3 134243730 Neighbor information of LLDP changed Alarm Property l l l l

Alarm Code:134243730 Alarm Information:The alarm is reported when the neighbor information is changed. Alarm Level:Notification Alarm Type:Communication Alarm

Sub-code Description 1. 2. 3. 4. 5.

A new neighbor is added; The shutdown packet is received and the neighbor information is deleted; The neighbor information is changed; The neighbor information adding fails; The neighbor information is aging and deleted.

System Impact It does not affect the traffic carried by the board.

Probable Cause 1. 2. 3. 4.

The packet of a new neighbor is received. The shutdown packet is received,and the neighbor information is deleted. The neighbor information change packet is received. The number of neighbor exceeds the maximum limit, and the neighbor adding operation fails. 5. A neighbor is aging and deleted.

Handling Suggestion No processing is required.

3.2.4 134243780 MEP receive AIS packet Alarm Property l l l l

Alarm Code:134243780 Alarm Information:MEP receive AIS packet with same level and will suppress alarm. Alarm Level:Notification Alarm Type:Communication Alarm

Sub-code Description None

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System Impact It does not affect the traffic carried by the board

Probable Cause Lower MD may has defect.

Handling Suggestion Check if lower MD has alarm.

3.2.5 134243781 MEP receive LCK packet Alarm Property l l l l

Alarm Code:134243781 Alarm Information:MEP receive LCK packet with same level and will suppress alarm. Alarm Level:Notification Alarm Type:Communication Alarm

Sub-code Description None

System Impact It does not affect the traffic carried by the board

Probable Cause Local MD or lower MD may has administrative lock.

Handling Suggestion Notify the suppression of alarms in local MD.

3.2.6 134317743 SNCP channel changeover Alarm Property l l l l

Alarm Code:134317743 Alarm Information:The event is reported if hardware occurs interruption when the master or slave channel changeovers. Alarm Level:Notification Alarm Type:Communication Alarm

Sub-code Description None 3-11 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact The traffic is interrupt during changeover.

Probable Cause The master or slave channel is unvailable.

Handling Suggestion Perform active/standby channel changeover manually or forcedly.

3.2.7 134317760 SNCP+ channel changeover Alarm Property l l l l

Alarm Code:134317760 Alarm Information:The event is reported if SNCP+ switch occurs. Alarm Level:Notification Alarm Type:Communication Alarm

Sub-code Description None

System Impact The traffic is interrupt during changeover.

Probable Cause The master or slave channel is unvailable.

Handling Suggestion Perform active/standby channel changeover manually or forcedly.

3.3 Processing alarm 3.3.1 134243733 OSPF interface status changed Alarm Property l l l l

Alarm Code:134243733 Alarm Information:The alarm is reported if the OSPF interface status is changed. Alarm Level:Notification Alarm Type:Processing alarm

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Sub-code Description None

System Impact None

Probable Cause The OSPF interface status is changed.

Handling Suggestion No processing is required.All OSPF interface Loopback/Down/Waiting/PTP/Backup/DROther/DR.

status

packets

include:

3.3.2 134243734 OSPF virtual interface status changed Alarm Property l l l l

Alarm Code:134243734 Alarm Information:The alarm is reported if the OSPF virtual interface status is changed. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact None

Probable Cause The OSPF virtual interface status is changed.

Handling Suggestion No processing is required.All OSPF interface Loopback/Down/Waiting/PTP/Backup/DROther/DR.

status

packets

include:

3.3.3 134243735 OSPF neighbor status changed Alarm Property l

Alarm Code:134243735 3-13

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Alarm Information:The alarm is reported if the OSPF interface neighbor status is changed. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact None

Probable Cause The status of an OSPF interface neighbor is changed.

Handling Suggestion No processing is required.All OSPF interface neighbor status packets include: Down/Init/2Way/ExStart/Exchange/Load/Full.

3.3.4 134243736 OSPF virtual neighbor status changed Alarm Property l l l l

Alarm Code:134243736 Alarm Information:The alarm is reported if the OSPF virtual interface neighbor status is changed. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact None

Probable Cause The status of an OSPF virtual interface neighbor is changed.

Handling Suggestion No processing is required.All OSPF interface neighbor status packets include: Down/Init/2Way/ExStart/Exchange/Load/Full.

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3.3.5 134243740 OSPF interface receiving incorrect packet Alarm Property l l l l

Alarm Code:134243740 Alarm Information:The alarm is reported if OSPF interface receives incorrect packet, which cannot be parsed. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact This alarm may cause LSDB synchronization failure.

Probable Cause The contents of the DD, LSR, LSAck, and LSU packets are incorrect.

Handling Suggestion No processing is required.

3.3.6 134243741 OSPF virtual link interface receive wrong packet Alarm Property l l l l

Alarm Code:134243741 Alarm Information:The alarm is reported if OSPF virtual interface receives incorrect packet, which cannot be parsed. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact This alarm may cause LSDB synchronization failure on virtual link.

Probable Cause The contents of the DD, LSR, LSAck, and LSU packets are incorrect

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Handling Suggestion No processing is required.

3.3.7 134243742 OSPF interface receiving incorrect LSR packet Alarm Property l l l l

Alarm Code:134243742 Alarm Information:The alarm is reported if OSPF interface receives incorrect LSR packet from the neighbor. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact This alarm may cause LSDB resynchronization.

Probable Cause The requested LSA does not exist or the interface does not support the requested LSA type.

Handling Suggestion No processing is required.

3.3.8 134243743 OSPF receive DD pkt with wrong seq number Alarm Property l l l l

Alarm Code:134243743 Alarm Information:The alarm is reported if OSPF interface receives DD packet that contains incorrect sequence number from the neighbor. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact This alarm may cause LSDB resynchronization. 3-16 SJ-20140402111513-008|2014–05–28(R1.0)

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Probable Cause The active/standby neigotiation flag or the sequence number is incorrect during DD exchange.

Handling Suggestion No processing is required.

3.3.9 134243744 Receive Hello Packet without local router Alarm Property l l l l

Alarm Code:134243744 Alarm Information:The alarm is reported when the Hello packet received at the interface where OSPF is implemented does not include this router. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact The state machine returns to the initial state.

Probable Cause The link status is changed.

Handling Suggestion Check the link status.

3.3.10 134243745 Timeout for receiving OSPF hello packet Alarm Property l l l l

Alarm Code:134243745 Alarm Information:The alarm is reported when it is timeout for receiving the Hello packet at the interface where OSPF is implemented. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None 3-17 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact The interface to the neighbor is disabled.

Probable Cause The neighbor makes no response.

Handling Suggestion Check the neighbor status.

3.3.11 134243746 OSPF interface disabled by administrator Alarm Property l l l l

Alarm Code:134243746 Alarm Information:The alarm is reported if OSPF interface is disabled by administrator. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact The neighbor status is changed, and the route may be recalculated.

Probable Cause The OSPF interface is disabled by administrator in EMS or LMT.

Handling Suggestion Check whether the interface configuration is enabled.

3.3.12 134243747 OSPF interface disabled physically Alarm Property l l l l

Alarm Code:134243747 Alarm Information:The alarm is reported if OSPF interface is physically disabled, and the network media might be disconnected. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None 3-18 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact The neighbor status is changed, and the route may be recalculated.

Probable Cause The network media is disconnected.

Handling Suggestion Check the pyhsical connections.

3.3.13 134243748 Interface's neighbor changed Alarm Property l l l l

Alarm Code:134243748 Alarm Information:OSPF interface's neighbor state changed. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact Adjacency will be re-build.

Probable Cause Neighbor IP or RouterID changed, or adjcency releationship is lost.

Handling Suggestion Check new configuration for neighbor's IP or RouterID.

3.3.14 134243762 SG add failed for parameter error Alarm Property l l l l

Alarm Code:134243762 Alarm Information:The notification is reported when SG para error in add operation. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None 3-19 SJ-20140402111513-008|2014–05–28(R1.0)

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System Impact Lacp can not run normal when config sg

Probable Cause Add a SG failed .

Handling Suggestion Notify users that sg add failed for para error.

3.3.15 134243763 The port failing to be aggregated into a LAG Alarm Property l l l l

Alarm Code:134243763 Alarm Information:The notification is reported when the port fails to be aggregated into a LAG. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description None

System Impact The port is blocked for some time.

Probable Cause The port fails to be aggregated into a LAG.

Handling Suggestion Notify users that the port fails to be aggregated into a LAG.

3.3.16 134243764 The port quitting a LAG due to exception Alarm Property l l l l

Alarm Code:134243764 Alarm Information:The notification is reported when the port quits from a LAG due to some exception. Alarm Level:Notification Alarm Type:Processing alarm

3-20 SJ-20140402111513-008|2014–05–28(R1.0)

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Sub-code Description None

System Impact The port is blocked for some time.

Probable Cause The port quits from a LAG due to some exception.

Handling Suggestion Notify users that the port quits from a LAG due to some exception.

3.3.17 134317735 Rf unit firmware upgraded Alarm Property l l l l

Alarm Code:134317735 Alarm Information:The alarm is reported if the Rf unit software version is upgraded through local IDU,FTP mode or Rf unit patch upgrade mode. Alarm Level:Notification Alarm Type:Processing alarm

Sub-code Description 0.Local upgrading fails; 1. Local upgrading succeeds; 2. FTP upgrading fails; 3. FTP upgrading succeeds; 4. Rf unit patch upgrading fails; 5. Rf unit patch upgrading succeeds.

System Impact Upgrading the Rf unit firmware manually leads to this event. The event does not affect any traffic.

Probable Cause 1. For upgrade through IDU or Rf unit patch, the alarm may be caused by the incomplete or incorrect software files. 2. For upgrade in FTP mode, the alarm may be caused by incorrect setting of the FTP server or FTP software or by the incomplete or incorrect software files.

Handling Suggestion It is an event for notifying users to upgrade the Rf unit firmware. 3-21 SJ-20140402111513-008|2014–05–28(R1.0)

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1. For upgrade failure through IDU or Rf unit patch, ensure that the Rf unit software files in IDU flash memory or patch packet correct and complete. 2. For upgrade failure in FTP mode, ensure that (1) The IP address of the FTP server is set correctly. (2) The user name and password of the FTP software are set correctly. (3) The new software files are correct and complete.

3.4 QoS Alarm 3.4.1 134243773 EFM remote link event Alarm Property l l l l

Alarm Code:134243773 Alarm Information:The notification is reported if EFM receives a link event from the remote end. Alarm Level:Notification Alarm Type:QoS Alarm

Sub-code Description 1. 2. 3. 4.

Errored Errored Errored Errored

Symbol Period Event; Frame Event; Frame Period Event; Frame Seconds Summary Event;

System Impact The link performance is affected.

Probable Cause 1. The number of errored symbols of the physical layer within the unit time exceeds the preset threshold. 2. The number of errored frames of the MAC layer within the unit time exceeds the preset threshold. 3. The number of errored frames of MAC layer within the unit frame amount exceeds the preset threshold. 4. The number of errored frame seconds of the MAC layer within the unit time exceeds the preset threshold.

Handling Suggestion Check the link performance.

3-22 SJ-20140402111513-008|2014–05–28(R1.0)

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3.4.2 134243774 EFM loopback indication Alarm Property l l l l

Alarm Code:134243774 Alarm Information:The notification is reported if EFM performs loopback indication. Alarm Level:Notification Alarm Type:QoS Alarm

Sub-code Description 1. Starting loopback fails; 2. Stopping loopback fails.

System Impact This notification indicates the loopback operation status.

Probable Cause The loopback test is started manually at the local end or the remote end.

Handling Suggestion None.

3.4.3 134243777 Local Discovery process reset Alarm Property l l l l

Alarm Code:134243777 Alarm Information:The notification is reported if EFM restarts the discovery process. Alarm Level:Notification Alarm Type:QoS Alarm

Sub-code Description None

System Impact EFM state is abnormal.

Probable Cause EFM restarts the discovery process.

Handling Suggestion None. 3-23 SJ-20140402111513-008|2014–05–28(R1.0)

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3.5 Environment Alarm 3.5.1 134317750 IDU Over-temperature protection Alarm Property l l l l

Alarm Code:134317750 Alarm Information:The IDU device temperature is too high, automatically cold restart in order to protect the IDU device. Alarm Level:Notification Alarm Type:Environment Alarm

Sub-code Description None

System Impact IDU can not work normly, restart in order to protect the device.

Probable Cause The temperature of the IDU work environment is too high.

Handling Suggestion Cool down the temperature of the IDU work environment.

3-24 SJ-20140402111513-008|2014–05–28(R1.0)

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