SIT Report (Wan Noraiman, 17926, ME)
Short Description
SIT Report Presentation Example. January 2016 - August 2016....
Description
STUDENT INDUSTRIAL TRAINING REPORT SIT REPORT ICB 3047 Name
: Wan Muhammad Noraiman
Matrix ID Number
: 17926
Programme
: Mechanical Engineering Department
Place of Training
: Highbase Strategic Sdn Bhd, Teluk Kalong
Period of Training
: January 18, 2016 – August 19, 2016
HC Supervisor
: Haji Salleh Amri bin Zahid
UTP Supervisor
: Mohd Zulhilmi Paiz Ismadi
Wan Muhammad Noraiman
17926
1
Mechanical Engineering Department
Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Acknowledgement Firstly, I would like to be grateful to the Almighty One and Only God, Allah s.w.t. Without HIS guidance and permission, none of these would have happened in the first place. Ultimate appreciation goes to my parents, without the sacrifices that they have made in order for me to be able to study, I would not be able to study in Petronas university of Technology in the first place. They are the ones that have been supporting me in all kinds of supports a child could ever have even though I have many downs rather than ups. I would like to thank Highbase Strategic Sdn Bhd for giving me an opportunity to have an internship here. Special appreciation goes to both of my supervisors, Haji Salleh Amri bin Zahid playing the part as HC Company Supervisor and Mohd Zulhilmi Paiz Ismadi playing the part as Petronas University of Technology Supervisor. With their help, I was able to undergo this internship without having to face too much problems that may cause inconvenience in in the internship course or any personnel involved in the process. To conclude this acknowledgement, I would also like to thank you the engineers and staffs at Highbase Strategic Sdn Bhd who have been helping me during the course of my internship programme.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Table of Contents Contents
Pages
Introduction
4
General Overview of the Company
7
-
Core Business
9
-
Types of Products
9
-
Types of Services
10
Work Culture
11
Occupational Health & Safety
11
-
Safety Regulations
11
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Trainings Provided
14
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Company SOP
17
Work Environment
20
-
Team Work
20
-
Work Ethics
23
Work Experience
24
Skills Gained
25
-
Communications Skills
27
-
Time Management
28
-
Initiative
30
Knowledge
32
-
Understanding Job Requirement
33
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Completing Task Given On Time
41
Discussion on Sustainability
42
Common Practice & Future Recommendations
42
-
Environmental
42
-
Economical
43
-
Political & Cultural Dimension
43
Conclusion & Recommendations -
45
Overall Summary
47
References
48
Appendices
49 3
Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Introduction SIT & SIP Internship Program
This internship course is offered by Petronas University of Technology in order to familiarize the students involved with the work environment. This method will make the students to be able to adapt to working environment better when the students have graduated from Petronas University of Technology. The internship course is consisted of two different sections. The first part is the Student Industrial Training (SIT). This part of the internship program is to provide the students the basics of the industrial work environment provided by their own respective companies. This SIT course will take the first four months of the whole internship program. The second part is the Student Industrial Project (SIP). This part of the whole internship program will start after the SIT part ended. The purpose of this part of the internship program is to familiarize students with real work tasks and projects. These work tasks and projects will be given to the students by their respective companies. The projects type and works may vary but they will teach the same concept of being able to work on a project independently.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Highbase Strategic Sdn Bhd
The assigned internship company was Highbase Strategic SDN BHD that was located at Teluk Kalong at Kemaman. The full address is: Yard 8: Operation Office: Lot No. D8, Kawasan Perindustrian MIEL Teluk Kalong, Fasa I, 24000 Kemaman, Terengganu Darul Iman, Malaysia. The department that was assigned by the host company supervisor was to be under the Operation & Maintenance team at the Highbase Strategic SDN BHD. My supervisor is Haji Salleh Amri bin Zahid. He is currently working at Highbase Strategic Sdn Bhd as a project manager. I was assigned to assist and learn the T445 Tank Management Project that was present at that time. The admin executive of the Highbase introduced every staff available at that time in person so that the identity, designation and their faces can easily be identified in case if needed in any work that may be involved in the future.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Learning Outcomes The learning outcomes summarized as before: Student Industrial Training (SIT): Familiarize with work environments. Student Industrial Project (SIP): Familiarize with real life projects or works. When the student finishes each part of the SIT or SIP, the students are expected to have at least the above learning outcomes stated earlier. Others than that the students should be able to polish some soft skills needed for better efficiency in work environments such as: -
Punctuality
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Work Conduct
-
Working Manners
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Teamwork
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Documentation Skills
Many others related job hard and soft skills that may be needed for future working experiences were also learnt and obtained.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
General Overview of Highbase Strategic Sdn Bhd Highbase Strategic Sdn Bhd Information: This company specializes in operation, repairs, and maintenance in terms of Oil & Gas Industries. Highbase Strategic has been helping to encourage the development of Oil & gas industry in Malaysia and will keep continuing to do so. Highbase Strategic Sdn Bhd History in Malaysia Highbase Strategic Sdn Bhd (HSSB) obtained its first oil & gas industry license from PETRONAS Sdn Bhd in 2005. HIGHBASE was appointed by PETRONAS under the Vendor Development Programme (VDP) for the scope of “Pressure Vessel Cleaning Services” in July 2006. The company has successfully graduated from the above program in September 2012. In striving towards service excellence and good quality management practice, HIGHBASE had also successfully acquired the ISO Accreditation (ISO 9001:2008) in May 2010 from Bureau Veritas Certification (Malaysia) Sdn. Bhd. HIGHBASE offers comprehensive services for the cleaning, repair and maintenance of pressure vessels and storage tank (fixed and floating roofs). These services include project management; general & dimension survey; works coping & work pack preparation; resource & procurement planning; project materials procurement; pressure vessels / tanks cleaning, repair and maintenance; HAZMAT & TENORM services; desludging; and waste / sludge collection & packaging etc. Since 2005 until December 2013, HIGHBASE had successfully undertaken about 200 projects covering more than 800 pressure vessels offshore and onshore. HIGHBASE also has vast experience in undertaking various storage tank cleaning, repair and maintenance projects at crude oil refinery and terminal. Leveraging on our accumulated experience and comprehensive service capabilities, we can offer better value propositions to our existing and future clients.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Highbase Strategic Sdn Bhd Vision, Mission, & Commitment:
Vision: -
To be a global service provider of choice for the Oil and Gas industry
Mission: -
To provide advanced technologies and innovative solutions to meet customers' needs
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To enhance, expand and add value to the services to achieve continuous growth
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To promote balance in business operations through integration of economic, HSE and social considerations
Our Commitment: -
HIGHBASE is committed to provide its customers with excellent value propositions through high quality products and services
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HIGHBASE endeavors to optimize its resources and synergize its core competencies by adopting best practices and standards to meet customers’ expectations
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HIGHBASE aspires to progress further by putting more emphasis on smart partnerships and strategic alliances in order to offer better value proposition to its customers
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Having a proactive, dedicated and committed management team and employees, HIGHBASE will continue to strive towards service excellence
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Core Business The core business of Highbase Strategic Sdn Bhd is operation and maintenance services. HSSB provides the essential services needed by the Oil & gas industry to ensure that the Oil & gas industry can run smooth and efficient in terms of time without having to have any kind of incidents or accidents that may halt the workflow of a certain project. The Highbase Operation & Maintenance team section is responsible for making this possible. The team will ensure that everything is to be as it is and is under control. The team is responsible for making work packs, work site surveys, and closed out reports. These files are essential for keeping the projects that the HSSB made contract with any company run smoothly and finish according to the time frame given by the clients’ companies respectively. Type of Products Highbase Strategic Sdn Bhd does not have any specific product that is made under the Highbase Company. The products used by the Highbase Company come from the different manufacturers from different companies specializing in making products specifically aimed for the best Oil & gas industry Operation & Maintenance Services. However, Highbase Strategic Sdn Bhd does offer the services of supplying the necessary equipment, tools and consumables needed for the services that are offered by the Highbase Strategic Sdn Bhd. The Highbase Strategic Sdn Bhd is known for using the highest quality materials possible for any services provided by the Highbase Company such as maintenance, cleaning or services. This is to ensure that every client of the Highbase Strategic Sdn Bhd will always get the best service possible from our company and has the best possible of satisfaction level.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Types of Services
Highbase Strategic Sdn Bhd offers many type of services involving the matters on Oil & gas industry. The services provided by the Highbase Strategic Sdn Bhd are as the following: -
Pressure Vessel Cleaning & Maintenance Services
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Tank Cleaning & Maintenance Services for Fixed & Floating Roofs
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Cleaning & Maintenance of Heat Exchanger, Column, Stripper, CPI & Reactor
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HAZMAT Monitoring & Decontamination Services
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Blasting & Coating Services
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Onshore/Offshore Facilities Modification
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Supply of Manpower, Chemicals, Pipes, & Pipe Fittings etc.
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TENORM Inspection & Monitoring Services
These services are offered by Highbase as these are essential and very important in Oil & gas industry section. They are also meant to prevent or reduce the risk to the most minimum of any undue interruption that may cause poor production rate of our clients’ company. They can also prevent other major breakdowns such as damages that can cause financial losses and leakages that may harm the workers or the environments. These services will be explained later in more details under the knowledge section.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Work Culture Occupational Health & Safety Safety Regulations & Attire Rules Highbase Strategic Sdn Bhd has always been encouraging safe work conducts since its time of establishment. Highbase Strategic Sdn Bhd has created some set of rules that are needed to be followed and will change under different circumstances. As for the safety of the office workers, Highbase Strategic has prohibited any smoking activities inside any of the office internal areas. This is because the offices are full of work pack documents that fill the wall shelves of the offices. Any fire that may spark the papers may cause the entire building to catch on fire. Other office rules includes the workers to follow proper office conducts. The workers may not engaged in dangerous or risky activities that may bring harm or hazard to the workers and the environment.
The standard attire set that is allowed in the office areas as shown as in the picture above. The attire should always be at least smart casual with an optional of wearing a coat when going to important events for official look purposes. The shoes and socks are allowed to be taken off when entering non-shoes office areas.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
As for the safety of the workers that work in the yard section at the back of the office, they have different rules needed to be followed compared to the office workers. The main rules concept is that to ensure the safety of the yard workers in case of any unavoidable incidents or accidents that may occur. The yard safety rules are almost similar to any field site workers in any Oil & Gas Industrial safety rules except the rules are not as strict. The Personal Protective Equipment (PPE) must always be worn by any worker in the yard section regardless of any worker. An office worker must comply with these rules if he or she wants to go to the yard section. The minimum PPE equipment that must be worn to enter the yard area are a set of coverall, a hard hat, and a pair of safety boots.
Standard Personal Protective Equipment (PPE) consisted of a Hard Hat, a Coverall, & a pair of Safety Boots worn by Highbase Strategic workers when doing any work that involves risks of having accidents or injuries.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Highbase Health, Safety, & Environment Objectives It is the policy of Highbase Strategic Sdn Bhd that all possible steps will be taken to prevent accidents and injuries and create a safe and healthy work environment for all our employees. Highbase Strategic Sdn Bhd is committed to: -
Ensure the operations are carried out in accordance with legal requirements, industry standards and best practices.
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Ensure the health and safety of all our employees are not compromised.
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Instill personal interest and responsibility in Health, Safety and Environment (HSE) aspects in all our employees.
To achieve the objectives of this Policy, we will establish a safety culture to: -
Prevent accidents and injuries in all our operations.
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Minimize risks to our employees and other stakeholders.
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Prevent pollution to the environment.
We believe that every employee has a part to contribute towards minimizing or eliminating safety and health risks. Accordingly, we expect all our employees to play a proactive role in sustaining excellent safety performance. We will continuously promote safety culture and enhance HSE management system to ensure that our employees are proactive in dealing with HSE matters. We will also support safety initiatives driven by our clients to help improving the safety and health of our employees and theirs. Noor Jasni Zakaria Managing Director Highbase Strategic Sdn. Bhd
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Trainings Provided Highbase Strategic has offered some in work trainings provided by the Highbase staffs themselves and some are provided from an external companies. Operation & Maintenance Workflow Process The first training provided by the Highbase is to learn the workflow process of the Highbase Operations & Maintenance Department. The engineers assisted in how to learn the work flow process. The necessary files such as the Work Pack, Work Site Survey Report and Closed out Report were studied properly.
Work Pack Files
Closed out Report
Some examples of the files needed to be done at Highbase are shown as above. The Work Pack needs to be done before a project while the Closed out Report after a project is finished. The major difference is Work Pack contains analysis and information to make the project runs smoother but a Closed out Report merely reports the whole progress of a finished project.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
NIOSH Safety Lecture for Oil & Gas Safety Passport Requirements Then, Highbase provided training in order to acquire the Oil & Gas Safety Passport (OGSP). The OGSP can only be acquired by attending the lecture that is provided by NIOSH Safety Centre on Thursdays. The lecture provides the participants the necessary safety regulations from multiple companies. The lecture is started at 0800 hours and ended at 1700 hours. The NIOSH Safety Centre provided the necessary reading materials as well as testing materials to each participants before starting the lecture. Then the lecture begins and will take breaks in intervals of 3 hours each with 30 minutes break in between. Before each break, the participants must answer the provided testing materials with the correct answers based on the information provided by lecturer beforehand. The participant must have the minimum amount of correct questions answered, failure to do so will result the participant to fail and need to repeat the lecture again. After the Safety Lecture by NIOSH Safety Centre is finished, the participants will be notified when their OGSP cards are finished. The OGSP card is finished in about 3 working days. The OGSP card that was acquired in 3 working days after attending the NIOSH Safety Lecture.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Equipment and Consumables Details Training at Yard Section Although an Engineer is not primarily used for any manpower work, it is still essential for an engineer to be able to identify the tools, materials, and equipment that are being used by the company. This training is provided by the Highbase and assigned under the supervision of the quartermaster of the Yard section. Each item is introduced and explained by the quartermaster. The specifications and purpose of each tool, equipment or consumables was studied. The quartermaster will briefly demonstrate the how to use any tools, consumables or equipment properly in a working site as well as precautions needed to be taken in order to operate them.
The pictures above shows the work station located at the back inside the Highbase building. The work station is specifically located behind the area where the admin executive is located. Many tools, equipment and consumables that are going to be used by Highbase Strategic Sdn Bhd are stored here. However, large scale items such as giant compressors and vehicles are stored somewhere else or just being rented out when needed. The specifications and purposes of each tool are studied and recorded for future reference purposes for incoming projects or any work that may need the knowledge.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Company (SOP) Standard Operating Procedure Standard Operating Procedure HSE Level 1 1.0 Leadership and Commitment 2.0 Policy & Strategic
HSE Policy and Administration Strategic Objective
3.0 Organization Resources &
Organization Structure &
Documentation
Responsibilities Training & Competency Communication Documentation & Control
4.0 Evaluation & Risk Management
Identifying of Hazards and Effects Evaluation Recording of Hazards and Effects Risk Reduction Measures
5.0 Planning
General Asset Integrity Procedure and work Instruction Management of Charge Contingency & Emergency Planning
6.0 Implementation and Monitoring
Activities and task Monitoring Records Non-compliance and corrective action Incident Reporting and follow up
7.0 Auditing and Review
Auditing Audit Plan Audit Procedure HSE-MS Review
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Standard Operating Procedure HSE Level 2 1.0 Document Issue Control 2.0 Philosophy and Policy
HSE Philosophy Policy
3.0 HSE Programme
Objectives Mobilization Requirement Work Procedures Training Safety Meeting Safety Inspection and Audit Annual Programme U-See U-Act Programme
4.0 General Safety
Housekeeping Office Safety Personal Protective Equipment Fire Fighting and Life Saving Equipment Accident Reporting and Investigation
5.0 Construction Safety
Tools and Equipment Permit to Work Equipment Safety Passport Construction and Maintenance Work Occupational Health & Hygiene Waste Management and Disposal
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Standard Operating Procedure Level 3 1.0 Record Management 2.0 Incident Report and Investigating 3.0 Radiation Safety Procedure 4.0 Inspection and Maintenance of Equipment 5.0 Scaffolding Procedure 6.0 Internal Audit 7.0 Emergency Response 8.0 Project HSE Plan 9.0 Hazard Effect Management Process 10.0 PPE Management 11.0 Pneumatic Testing 12.0 Schedule Waste Management
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Work Environment Team Work Team Work is a very important factor in any major companies especially engineering companies. Highbase Strategic Sdn Bhd is also not excluded of in need for a good team work among the staffs in the company. A good team work is very important in order to ensure the work flow is as smooth as possible. A good team work also prevents late due date submissions on necessary document files, halt of projects, delay starts of projects, financial loss, and the most important, customer satisfaction. Most of the work that is need to be done in Highbase Strategic need a very good team work value. This is because most of these works needs everyone in the Operation & Maintenance Department to use each of their specialized skills in order to complete the whole project. Pressure Vessel Maintenance Team Chart
Work Pack Execution for any Involved Projects In the Operation & Maintenance Department, the department firstly need to make a work pack file for any project before starting it. The Work Pack file alone has several sections inside it such as work site survey reports, site photo reports, certificates and clearance passes of the field workers, approval from the project manager or CCO, and even some extra data that may varied across different projects.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
So in order to complete these files in the Work Pack. The Operation & Maintenance Department has divided the tasks among the workers to finish each type of the section so that the whole work pack can be done faster, more accurate, and less mistakes done. The engineers in the Operation & Maintenance Department will collaborate with each other to obtain the necessary files needed for any of the field site report sections such as Field Site Photo Reports, Field Site Work Survey and similar files. The other staffs in the Operation & Maintenance Department such as the admin executive, the head resource executive, and the yard quartermaster will ensure the completion of other necessary and essential files such as the certificates and clearances pass of the incoming field workers for the project, the making and checking of the competency cards of incoming, and the amount and type of tools that are needed for any files involving others that the field site report. Then, for finalization processes, the files obtained from both side of the working team will be combined and compiled into a file. Hence, the work pack for any involving project is completed in a faster and better manner. The files are then checked by thee project manager for final approval process. After being approved, the work pack will be considered pass and done. Customer Service The Highbase Strategic Sdn Bhd is also committed in giving the best possible customer service for the clients whether for only asking thee price packages for certain projects or even any related questions about Highbase Strategic Sdn Bhd. The staffs from different sections will work together on this matter. For example if a client calls for a price package for a certain project, the engineers and the resources manager will determine the price that is suitable for that time without jeopardizing the quality of the service. These steps are necessary as the pricing of the services may vary across as the consumable supplies, the economic condition, and even the contract prices for the field workers may vary at different times.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
When the data is obtained, the price package or any related answers asked by the clients earlier is sent directly to them by their preferred methods of emailing or calling them directly. Team Work Essentials & Maintenance Although team work can enable a certain company to be able to do things in a faster manner, an unorganized team work can cause the team to perform poorly and may cause even more problems in the work process such as conflicted files, wrong file sections, and even late synchronization between the teams. So, in order to avoid these, the Highbase has made some necessary rules that are needed to be followed by each of the team. The rules are rather simple and effective. The rules are that the work must be done within the period of time given by the clients. But the team can decide whether to submit their parts early or just in time for the deadline due date and time given. Highbase Strategic is also quite unique in maintaining the efficiency of the teamwork in the company. Weekly, a meeting known as “Super Meeting” is conducted and it involves every single workers in Highbase no matter what their rank and position are. The meeting would discuss some things among each other on how to improve the current team work efficiency for best work production possible.
As a result, the workers will be always be reminded that the Highbase Strategic Sdn Bhd always put work quality first for their clients as goes the saying made by the Highbase Strategic Sdn Bhd, “Together We Make It Better”.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Work Ethics Like any other companies, Highbase also has the work ethics codes that are needed to be followed by the workers. These coded will serve as a guideline for the workers so that they know the necessary and correct way in doing their daily work. The work ethics in Highbase Strategic Sdn Bhd are rather simple and according to standard common sense that are needed to be applied according to today’s working standard. The common work ethics codes that are practiced by the workers in Highbase Strategic Sdn Bhd are: -
Maintaining good manners.
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Maintaining good working culture.
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Maintaining good overall discipline.
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Maintaining good overall characters value.
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Maintaining good client and worker relationship.
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Maintaining the assets of the Highbase properly.
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Avoiding personal interests and matters in works.
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Avoiding any bad business such as briberies and stocks blackouts.
Therefore as a worker for the Highbase Strategic Sdn Bhd, the workers must always improve themselves for the betterment of Highbase Company by practicing good sub-ethical codes when doing their work: -
Always showing good manners, good work conduct, and good attire setup when dealing with anyone whether they are clients or office mates.
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Always use proper procedures and working process when executing any work that is needed to be done for Highbase Strategic Sdn Bhd.
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Always being a person with compromise and being considerate to anyone whether to clients or office mates as long as the requests are within reason.
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Always execute any work involved with Highbase Strategic Sdn Bhd in a professional manners.
For being at Highbase Strategic Sdn Bhd for some time, the codes are realized to be very important to maintain the good health social and business status for Highbase. 23
Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Work Experience Skills Gained The Highbase Strategic Sdn Bhd has taught many skills that are necessary in order to be able to work in a working environment effectively. The skills gained from the Highbase Strategic Sdn Bhd are mostly enhanced skills that are already possessed in the first place. The difference is that the skills are honed and to be upgraded from an amateur level to professional level. Working Skills Learnt The technical skills such as doing proper files management such as doing work pack procedures and proper closed out reports taught the importance of making the files presented to the clients company to have as much useful information for the involved project but at the same time being compact and professionally arranged format. The files will represent the image quality of the management of the Highbase or any company that uses this method of presentation. Other technical skills learnt is the ability to read complicated engineering schematics diagram given by the engineers. This improved ability will surely help to work better in any engineering working environment as the information being taken out from the diagrams can be done in a faster and more efficient manner. Others than the technical skills given earlier, passive no technical skills are also learnt such as good file managements, effective communication process, and time management ability are also obtained. Highbase Strategic Sdn Bhd taught these passive skills. As a result, managing files has become much more efficient and will not take up any unnecessary excessive time taken for editing, printing and compiling the files needed for a certain project whether before (Work Pack) or after (Closed out Report) project.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Some of the drawings examples that are studied and learnt during the internship training.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Some of the drawings examples that are studied and learnt during the internship training.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Communication Skill Communication skills is one of most fundamental skills to mankind but also currently the most important skill needed for any working environment. Highbase Strategic Sdn Bhd always encourages all staffs to practice good professional communication skills to anyone while working. This is to ensure that the social status of the Highbase can be increased among the society or maintained properly. Communication Skills among Workers The communication skill is not only about how to speak professionally or in some sort of office style communication only. The communication skills taught at Highbase Strategic Sdn Bhd is more to what communication skill is most effective for a certain communication circumstances while doing business and projects. For example, engineers will communicate among the engineers by using standard communication by using ISO standard files such as standard CAD drawings, standard calculations and standard code names for materials according the world ISO standards. This is the most effective communication among the engineers as the items, dimensions, and the necessary procedures needed to be done are explained very accurately and has no communication flaws or errors. But, different kind of communications are executed between engineers and the field workers. This is because the work needs to be done quickly rather than the need for super accurate results as long as the work done is within the acceptable range. This is important as the more time taken for a certain project to finish, the more money or financial value goes to the drain. So, the engineers simplified the communication skills such as making rough easy to read sketches, direct names of the products and items needed for the operation and the purpose of the project is stated out. This is to ensure faster and more efficient working procedure as even though the field workers know how to read the standard engineering procedures and such, it will still take time for them to interpret the data and this will cost time and eventually money.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Communication Skills among Clients As for the communications skill applied to the clients, the workers at Highbase Strategic Sdn Bhd will adjust their communication skills as per needed according to the clients’ need. For example, the clients will tend to ask for the prices, packages of services provided, and time taken for the project to finish. So, the question will be sent to the engineers by the admin executive and will be analyzed. The engineers will find the proper procedures, items, and the time needed to finish the project as per asked by the clients. After all of the data are obtained, the data will be simplified and then sent to the admin executive in order to be sent to the clients through their preferred channel such as email, messages, or calls. If the client is dissatisfied with the packages offered by the Highbase, the engineers will explain whether a compromise can be done or simply the request was just not achievable or being too risky. If both side of the party, clients and Highbase Strategic Sdn Bhd, agreed to the terms made earlier by both sides, the work pack for the project will soon begin and the project will be executed according to Highbase Strategic Sdn Bhd standard procedure. Time Management Highbase Strategic taught that time management in a company is very important. This is because a good time management will ensure the work done to run smoothly and according to the due date or period of time given. If the time management is bad, the projects involved may be in a risk of not being executed and may cause problems even if are able to be executed. These problems may cause financial loss to the Highbase Strategic Sdn Bhd or even worse, a bad reputation in terms of business social status.
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Wan Muhammad Noraiman
17926
Mechanical Engineering Department
Highbase Strategic Sdn Bhd Working Hours Highbase Strategic Sdn Bhd working hours is quite flexible and forgiving for the workers. The standard international working hours should be around 0800 hours until 1700 hours and fulfilling the 9 working hours needed for any daily work. At Highbase Strategic Sdn Bhd, the working hours can be chose form 0800 hours until 1700 hours or 0900 hours until 1800 hours for any working days. The fingerprint attendance provided by Highbase Strategic Sdn Bhd is very flexible so that the workers can choose the time range given earlier as long as the full 9 working hours is fulfilled.
The finger print attendance system used by Highbase Strategic Sdn Bhd. The fingerprint attendance will take the time of coming in and out of the office. Highbase Strategic Sdn Bhd Working Time Range The workers at Highbase Strategic values time management very much. They follow the procedures and the working process for the particular time quite strictly. They do not practice lateness or any delay in their working process that may cause delays in projects or even worse the dismissal of project contracts. Even so, the workers also set the maximum working rate for a certain working procedure. The time will vary among the working procedures according to their work size, needs, and priorities. This is to ensure that the works being done is not too quickly executed. Works that are done too quickly and may surpasses the 29
Wan Muhammad Noraiman
17926
Mechanical Engineering Department
human limits of the workers will tend to have a lot of errors and mistakes that may cause problems for the projects in the future. Highbase Strategic Sdn Bhd Working Leave At Highbase Strategic Sdn Bhd, the company treats the workers as humans rather than fully fledged compulsory working people. The workers can ask for unpaid leave relatively easy as long as the reason is stated and being logical and acceptable. This procedure of unpaid leave is very important and needs to be done before the leave as the works can be rearranged among the workers to fill up the temporary absence. Personal Time Management Skills Gained from Highbase Time Management Process The personal skills obtained from Highbase Strategic Sdn Bhd was to be very adaptable to time managements according to the circumstances at that particular time. That being said, one must always be punctual in their work so that the work flow will not be interrupted but must not be too quickly executed in order to avoid unnecessary errors made in the too fast process. Other personal skills obtained was to make the notice of absence earlier to prior date. This is also very important as the workers will be notified earlier and can adapt to the temporary change accordingly. Initiative Initiatives Honed The first initiative honed during working at Highbase Strategic Sdn Bhd was to be able to solve the incoming challenges in a new work environment. The challenges provided by Highbase Strategic Sdn Bhd should be done in a professional manner so that the professional skills may be enhanced for a better working experience and results in the future. The second initiative is the independent working data collection. This initiative was gained in order to enhance one knowledge without in need of excessive tutoring or help from any third parties as much as possible. This initiative will help oneself to be able to provide to the self independently in terms of any
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Wan Muhammad Noraiman
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Mechanical Engineering Department
working data needed for a certain company without burdening the workmates and be more efficient in work. The third initiative honed is the initiative to research for more knowledge without the need to be encouraged by third parties. This initiatives was obtained when one wants to be able to have as much knowledge about the working company. This initiative will be able to help one to be better in terms of knowledge of a work environment or even better to be fully independent in any working fields. To conclude, these initiatives gained during the internship training are very important to develop oneself to be a better person and to able to perform better in any working environment offered in the near future.
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Wan Muhammad Noraiman
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Knowledge Understanding Job Requirement The jobs that are done at Highbase are very essential to any Oil & Gas Company. The operation, maintenance and even fixings done by Highbase helps improve a lot of Oil & Gas Company in order for them to be able to work proficiently. The Highbase Strategic Sdn Bhd can be considered as a very important catalyst for the development of Oil and Gas Industry. At Highbase Strategic Sdn Bhd, many new things have been learnt in this part of the internship program. The knowledge about how to adapt to working environments as well as learning technical skills along with it. The technical skills that have been learnt proved to be useful for future applications. Highbase Engineering Knowledge Learnt During the Internship Course The things that had been learnt while doing the internship program is the works that are related to the maintenance services that are done by the Highbase Strategic Sdn Bhd. This includes normal maintenance services, replacement or fixing services, and supply services for any type of vessels and tanks used by the oil and gas company. The services provided by as stated in earlier pages Highbase Strategic Sdn Bhd are as the following: -
Pressure Vessel Cleaning & Maintenance Services
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Tank Cleaning & Maintenance Services (Fixed & Floating Roofs)
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Cleaning & Maintenance of Heat Exchanger, Column, Stripper, CPI, and Reactor
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HAZMAT Monitoring & Decontamination Services
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Blasting and Coating Services
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Onshore / Offshore Facilities Modification
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Supply of Manpower, Chemicals, Pipes & Pipe Fittings etc.
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TENORM Inspection & Monitoring Services.
These methods are necessary in order to ensure that any Oil & Gas Company involved in the process to be able to continue operating without having to be 32
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interrupted and may cause damage physically or financially. The basic summary information some of services will be explained later. Pressure Vessel Cleaning & Maintenance Services Maintenance services offered by Highbase Strategic Sdn Bhd is consisted of basic maintenance that may be needed for long term running vessels or tanks systems that are used by the Oil & Gas Company. This measure will make sure the operating tanks and vessels will always be able to perform at the highest capacity as possible without the risk of having any incidents or damages that may occur during their continuous operations. This section is consisted of three sub-sections:
Highbase Strategic Sdn Bhd also offers replacement and fixing services for the vessels and tanks in the Oil & gas industry. Any partially non-working vessels or tanks that can be fixed will be tuned up and adjusted so that the vessels and tanks will perform at its peak condition again. If some parts of the vessels and tanks are damaged, the damaged parts will be replaced with the new ones so that the vessels and tanks can operate again without the need of replacing the entire tanks or vessels. This method is very favorable as it is very effective but also vey cost and time efficient. Highbase Strategic offered consumables, tools, equipment and even manpower needed in order to finish a certain project. Clients wishing to make a 33
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contract project with Highbase can discuss on the suitable budget needed for the all in one package offered by Highbase Strategic Sdn Bhd. Through this discussion, Highbase Strategic Sdn Bhd will be able to execute the project without the need to involve third party suppliers. This method helps Highbase Strategic Sdn Bhd to be able to do the project more swiftly, less time consuming and the most important is to be able to be on schedule. Tank Cleaning & Maintenance Services (Fixed & Floating Roofs) This section is focused to clean or maintain the Fixed or Floating Roof systems that most of the tanks in Oil & gas industry Companies have. The fixed roof is a very general thing for any tank to have. It is basically just a roof system at the top of the tank with no advanced feature that the floating roof has. It is just a basic rooftop protection against weather and environmental hazards that may cause impurities inside the stored liquid in the tanks. Floating roof is consisted of two sections which are Internal Floating Roof and External Floating Roof system. The internal and external floating roofs are designed to minimize vapor zone coming from thee fixed roof storage above any stored liquid in any tank system. The system reduces emissions and evaporative losses that may cause the products to be reduced in terms of stored liquid amount in the tanks. Both internal and external floating roof have the seal that prevents the vapor from escaping from the stored liquid tanks. The major difference that can be seen between the internal floating roof and the external floating roof system is that the internal floating roof system has the seal inside of the roof while the external floating roof has the seal outside of the roof.
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Stored Liquids
Floating roof that will change vertical position depending on the level of the liquid stored inside the tank.
The internal floating roof system has the seal inside of the roof while the external floating roof has the seal outside of the roof as shown in the figure above. Cleaning & Maintenance of Heat Exchanger, Column, Stripper, CPI, and Reactor Heat Exchangers:
Information. Heat exchangers main purpose is to control the variables in terms of heat in the liquid that passes through it. Effects. A poorly maintained heat exchangers can cause fouling in the process such as particulate, corrosion, biological, crystallization, chemical reaction and freezing fouling. This may affect the production rate or the cost of the final product.
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Wan Muhammad Noraiman
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Mechanical Engineering Department
Column:
Information. Columns (Fractionating Column) are responsible for the process of fractional distillations that are performed to produce different oil types at different sections. Effects. A poorly maintained column can cause the oils not meeting the production rate target for each different section and may cause the impurities of the final products. Stripper:
Information. The stripper main function is to execute the process called stripping. The stripping process is a physical separation process where the liquid stream is treated with a vapor stream in order to remove any components inside the liquid stream that can cause impurities in the liquid stream. Effects. A poorly maintained stripper will cause impurities to present inside the treated liquid and hence will reduce production rate and final cost of the product.
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Mechanical Engineering Department
CPI:
Information. CPI (Corrugated Plate Interceptor) is a type of oil separator that works based on relying on the gravity of the earth. This method is suitable for oily wastewater treatment for reducing or eliminating hazardous wastes inside. Effects. A poorly maintained CPI will cause higher untreated liquid ratio. The ability to reduce construction cost and the ability to facilitate maintenance are reduced. Reactor:
Information. The reactor or known as the Fluid Catalytic Cracking (FCC) is an equipment that converts high boiling and high molecular weight of the hydrocarbons inside the petroleum crude oil that is practically unusable as fuels into usable oils such as gasoline, olefinic gases, and other consumable products. Effects. A poorly maintained reactor or FCC will produce undesirable results of the final oil
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products. The oils may have impure hydrocarbons left inside them and will cause the cost and the production rate to decrease. HAZMAT Monitoring & Decontamination Services
. This service is mainly focused on contamination detection and the decontamination process if necessary and needed in case of areas present with contamination. The contamination can be present in all kind of states whether they are solid, liquid or in gaseous state. Contamination is more to hazardous materials rather than dirty materials. Contaminated areas can be determined by seeing if the substances involved are hazardous to biological beings such as humans, animals and even the environment. If the area proves to contain hazardous materials that can harm biological beings, the decontamination team will come in and decontaminate the area by neutralizing the area with neutralizing chemical substances so that it will be safe or just simply removing the contaminated objects in the area and sent to proper facilities to dispose of them.
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Mechanical Engineering Department
Blasting & Coating Services
Blasting & Coating is a service provided by Highbase Strategic Sdn Bhd can be described as replacing the coating that can be applied on the outside or the inside of the tanks or vessels in need of coating replacement. This procedure is firstly started by applying sand blasting onto the surfaces that are desired to be changed of their protective coating. Then after the blasting process is finished, the coating process can be done for the finalization process. Onshore / Offshore Facilities Modification This service is provided by Highbase Strategic Sdn Bhd mainly focused on upgrading the existing facilities that are already present at the oil & gas industry work areas whether the work are is onshore or offshore. The usual methods of upgrading the facilities will vary across different work areas but they all have the same concept as the following:
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Construction & installation
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Increase critical safety of the work areas.
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Enhancing the production rate of the facilities.
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Enhancing the life span of the existing facilities.
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Reducing the production shutdown time of the work area facilities.
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Supply of Manpower, Chemicals, Pipes & Pipe Fittings etc.
Highbase Strategic offers the all in one package for managing manpower and supplying the consumables needed for a certain project. Highbase can supply the chemicals needed for the cleaning, soaking purposes or even supplying pipes and pipes fittings for the piping connections. Highbase also offers supplies of other parts such as gaskets and tools needed. TENORM Inspection & Monitoring Services
Highbase Strategic Sdn Bhd also offers TENORM Inspection & Monitoring Services. Technologically Enhanced Naturally Occurring Radioactive Materials (TENORM) is a type of materials that gives out increased radioactive properties due to human activities in the past. The background natural radioactivity given by the natural environment such as rocks is not counted as TENORM. TENORM Inspection & Monitoring is quite critical as if the recommended time frame monitoring and inspection is followed, then the environment can be prevented from having too much TENORM density occurring over time.
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Mechanical Engineering Department
Completing Task Given On Time During the internship course, the host company, Highbase Strategic Sdn Bhd always encourage people not to submit any work later than the designated time given for each task. Even if the work does not need to be rushed, Highbase has taught that submitting the work tasks early but still maintaining a good speed ratio of doing work is better than submitting the work last minute. This culture is heavily practiced at Highbase because the mistakes in the work tasks can be detected if any is present. The work tasks such as making work pack or closed out reports, taking out supplies, and managing manpower will be easier to make and will have less errors than the conventional deadline submission type work. However, doing tasks in the last minute should not be done as it will tend to cause a lot of mistakes and errors that may cause inconvenience when the task is continued later or may even burdening the work colleagues.
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Wan Muhammad Noraiman
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Mechanical Engineering Department
Discussion on Sustainability Common Practice & Future Recommendation Environmental Sustainability Although the oil & gas industry is very important to the modern world as the industry provides the fuel necessary for our vehicles and electricity, the environment quality and perseverance is also as important as the industry itself. Highbase Strategic believes that if the environment is not maintained properly or even worse totally being neglected, disasters and hazardous circumstances will tend to happen that will not only harm the individuals in the damaged environment but also damaging the industrial sectors in terms of financial, social status, and the most important is the level of civic consciousness. Highbase Strategic Sdn Bhd noticed the importance of maintaining balance between the industrial work and the environment. Highbase Strategic implements its beliefs by making a few company rules that must be followed before, during, and after doing any projects that is involved in Highbase Strategic Sdn Bhd. The work that involves wastes being made before, after, and while doing the work must have the wastes being disposed properly according to the standard procedures according to the international standards.
The wastes that are typically produced after a certain project are consisted of two types of wastes, domestic waste and scheduled waste, domestic wastes are the normal non-hazardous wastes that we can see every day even in normal neighborhood areas such as excess woods, papers, plastics and any other normal non-hazardous wastes. As for chemical wastes such as chemical sludge from cleaning a tank that need to be disposed are not allowed to be disposed directly into the environment whether on land, in water or sea, or even in air. The chemicals must be properly enclosed in designated containers given by the health sector and then sent to the
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Mechanical Engineering Department
nearest certified company at specializes in disposing the dangerous and harmful chemical properly. Highbase also tightly implements a very good final housekeeping after any work whether the work is hazardous or just normal harmless maintenance. Highbase Strategic believes that an excellent housekeeping will keep the work area clean and easy to maneuver as well as preventing risks of accidents that may cause pollutions to the environment such as leakage of wastes and hazardous chemicals. Economical Sustainability Highbase Strategic Sdn Bhd has been contributing to the oil & gas industry development in Malaysia for a long time and will continue to do so. In fact, many oil & gas giant companies such as PETRONAS, Shell, and Buller prefer Highbase Sdn Bhd for their oil & gas maintenance and other services. This achievement is possible thanks to Highbase Strategic Sdn Bhd workers always striving to achieve the best result possible at an affordable service for their company clients without compromising the final work quality at all. Highbase believes that even if profit is very important for any company, the quality must not be compromised. This is because if poor quality is made in the final work result because of irresponsible acts such as using low quality materials to minimize purchase price or even works that are not done properly according to the procedure will tend to cause issues that can halt the operation of the clients company or even worse major issues like working disasters, chemical leakage, and similar circumstances. Political & Cultural Dimensions Highbase Strategic Sdn Bhd has always been keeping its political status as neutral to any kind of politics that may occur in this country. Highbase Strategic Sdn Bhd also does not allow excessive and unnecessary political discussion, display & similar events that may cause discomfort among the workers or even create the risk of the workers arguing with each other in a bad manner. However, Highbase Strategic always encourage its workers to be open minded and accepting to others’ culture. Highbase encourages its workers to respect
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any people with any political or cultural belief as long as worker or the client practice it in a moderate amount. Highbase encourages its workers to create good relationships with any other company no matter if the company is a client company or competing company. Highbase believes that maintaining the harmony of the overall relationship between Highbase and all type of external relationship is good for the social sustainability of the whole company.
The above picture shows a friendly bowling match held between the Highbase Strategic Sdn Bhd workers and Petronas PME4 workers to enhance good harmony relationship.
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Mechanical Engineering Department
Conclusion and Recommendations As a conclusion, this internship program held by Petronas University of Technology is a very useful education gateway for the students to be able to realize and hone their potential in working environments. The students will also develop other passive skills such as having own initiatives to develop oneself for the betterment for self, company and the community. This program has helped to widen the view and vision for the future. Although the internship program was good in overall status, there is always a room for improvement for the implementations made by the HC Company or the university itself. These recommendations are to ensure the best possible learning experience obtained during the internship programme. Recommendations for the HC Company: -
Conduct more field site visits so that the understanding of the work done in the office can be improved or enhanced by observing the work done at the field sites.
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Prepare a training course and timely schedule so that the internship programme can go smoother and does not need unorganized work load given that would cause learning irregularity.
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Provide more work that is more related to the field of engineering that is involved during the internship.
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Provide proper equipment and tools so that the work that is needed to be done can be carried out smoother and can prevent excessive disruption or disturbances to the real workers.
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Mechanical Engineering Department
Recommendation for Petronas University of Technology: -
Provide some sort of pre-training for the students at the university for the students that will go for the internship so that the students will be better prepared.
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Implement real life studies about the industrial work done by the world standard for any course so that the students will learn more the facts of the work that they expected to be involved in the future or in the internship.
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Implement better management system for the internship programme so that the students will be involved in an internship related to their field of studies rather than going through something that is not related to their course.
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Wan Muhammad Noraiman
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Mechanical Engineering Department
Overall Summary The Highbase Strategic Sdn Bhd has taught many skills that are very useful for the future whether in terms of technical engineering skills or non-technical passive skills. Both are very important in contributing oneself to be a better performer when the time to be in a professional career comes. A lot of other things have been learnt besides in just technical or nontechnical skills. Other important things such as being more adaptable to the working environment was obtained as the working experience was obtained when doing the internship at Highbase Strategic Sdn bhd. Basically, the internship programme could be considered as successful. The objectives of the internship programme were achieved in smooth, scheduled, arranged and proper manner. Highbase Strategic Sdn Bhd has allowed some the studies and the theories that was learnt in the university to be implemented in the real life field of work.
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Wan Muhammad Noraiman
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Mechanical Engineering Department
References Personnel References: -
Haji Salleh Amri bin Zahid Project Manager Highbase Strategic Sdn Bhd
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Mr. Arus Mercucita Project Engineer Highbase Strategic Sdn Bhd
Reading References: -
Highbase Strategic Sdn Bhd Company Profile
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Various types of work packs and closed our reports that were compiled in Highbase Strategic Sdn Bhd.
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Reverse Phase HPLC Column by Ronald E. Majors
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Reactor Engineering by Ken K. Robinson
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Optimizing the Cleaning of Heat Exchangers by Richard E. Putman
Other References: -
http://www.float-tek.com/
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www.hicrom.co.uk
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http://www.aelb.gov.my
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Mechanical Engineering Department
Appendices Some of the achievements given to Highbase for excellent work quality.
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Mechanical Engineering Department
Some of the achievements given to Highbase for excellent work quality.
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Level 1: HSE Management System SOP Manual
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Level 2: HSE Management System SOP Overview
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Level 2: HSE Management System SOP Overview
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Mechanical Engineering Department
Some of the Hazard or Caution Signages made during the Internship
Some of the Competency Cards made during the Internship
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