Session Plan (Prepare Rooms for Guests).docx

SESSI ON PLAN Sect or : Qua l i fica t i onTi t l e : Uni t ofCom pe t enc y : Modul eTi t l e :

TOURI SM ( HOTEL AND RESTAURANT) HOUSE KEE PI NG NC I I PREP AREROOMS FORGUESTS PREP ARI NG ROOMS F OR GUESTS

Lear ni ngOut com es : LO 1. Set up eq ui pmen t an d r t ol l ey LO2. Access room s or f servi ci ng Mak e up be ds LO3. LO4. Cl eanan d cl ear r oom s LO5. Cl eanan d st or e r t ol l eys d an equ i pmen t

A.I NTRODUCTI ON Theuni tofcompe t encyPr epar e R oom s or f Guest s dea l s w i t h t he ski l l s an d k now l ed ge equ ri r ed r om f hou sekeep i ng at t en da nt s o t p r epa r e o rom s or f gu est s n i a com mer cal i accom mod at i onest ab l i sh men t . B. LE ARNI NG AC TI VI TI ES LO1:SETUPEQUI PMENT AND TRO LL EYS Lear ni ngCont ent TypesandUsesof Cl eani ngEqui pment

Met hods

Pr esent at i on

Modu l ar( Sel f paced) Readnf or Imat i on

Pr act i ce

Feedback

AnswerSel f - Com par e

Shd eet 2. 1-1 Types Chec k 2 . 11y ourer an Use s of on answ Cl eani ngEqui pment wi t h AnswerKe y

Resour ces Ti me CBLM

2. 11

Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f Sheet 2. 1-2 on Types Chec k 2 . 12 an d Use s of Cl ean i ng Mat eri al s an d S upp l i es

CBLM Com par e your answ er wi t h AnswerKe y 2. 12

Saf et y M easu r es ni Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f Han dl i ng Cl ean i ng Sheet 2. 1-3 on Chec k 2 . 13 Equi pment and Saf et y M easu r es ni Chem i cal s Han dl i ng C l ean i ng Equi pmentand Chem i cal s

CBLM Com par e your answ er wi t h AnswerKe y 2. 13

TypesandUsesof Cl ean i ng Mat eri al s an d S upp l i es

CBLM Saf e K ee pn ig Pr act i ce s Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f - Com par e Sheet 2. 1-4 on Saf eChec k 2 . 14 your Keep i ng P ract i ces answ er wi t h AnswerKe y 2. 14

Set up E qu i pment and Modu l ar( Sel f paced) Readnf or Imat i on Tr ol l ey Sheet 2. 1-5 on Set t i ng u p Equi pmentand Tr ol l e y

Fi l m Vi ew i ng Dem on st r at i on

CBLM AnswerSel f - Com par e Chec k 2 . 15 your answ er wi t h AnswerKe y 2. 15

Vi e w vi deoonSe tUp Per f ormJob Eval uat e Vi deoTape Equi pmentand Sheet 2. 15 your Tr ol l e y on e S t Up per f or man c Equi pment e u si ng an d T rol l ey Per f or man c e C ri t eri a Check l i st 2. 15

LO 2.ACC ESS RO OMS FORSER VI CI NG Hou se kee pi ng Modu l ar( se l f paced) Readnf or Imat i on AnswerSel f Rep ort s,Check l i st Sheet 2. 2-1 on Chec k 2 . 21 and r Fo ms Hou se kee pi ng Rep ort s,Check l i st , and or F ms Code s and Modu l ar( Sel f paced) Readnf or Imat i on Regu l at i on s w i t h Sheet 2. 2-2 on Basi c P hraseo l og i es ni Code s and Hou se kee pi ng

Regu l at i on s w i t h Basi c Ph r as eol ogi es i n Hou sekee pi ng

CBLM Com par e your answ er wi t h AnswerKe y 2. 21

AnswerSel f - Com par e Chec k 2 . 22 your answ er wi t h AnswerKe y 2. 22

CBLM

LO3. MAKE UP BEDS TypesandSi z esof Modu l ar ( Sel f pace d) Readnf I or mat i on AnswerSel f - Com par e Li nen s,Pi l l ow s an d Sheet 2. 3-1 on Types Chec k your Bed Sh ee t s

Col or Har mony

CBLM

an d Si zes of Li nen s, Chec k 2 . 31 answ er Pi l l ow s an d B ed wi t h Sheets AnswerKe y 2. 31 CBLM Modul ar ( Se l f pa ced) Re ad I nf or mat i on AnswerSel f - Com par e Sheet 2. 3-2 on Col or Chec k 2 . 32 your Har mony answ er wi t h AnswerKe y 2. 32

Mak e Up B edsand Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f - Com par e Cot s Shee t 2. 33 onMake Chec k 2 . 33 your Up B eds nd a o Cs t answ er wi t h A. n s w y 2 3 3erKe

CBLM

Demons t r at i on

Per f or m TaskShee t 2. 3-3 on Mak e Up Bedsand Cot s

LO4. CLEAN AND CLEAR OMSRO Home Mana gement Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f Prac t i ces Sh ee t 2. 41 on om He Chec k 2 . 41 Manag ement Prac t i ces

Saf et y M easu r es ni Modu l ar( Sel f paced) ReadI nf or mat i on AnswerSel f Cl ean i ng Sheet 2. 4-2 on Chec k 2 . 42 Saf et y M easu r es ni Cl ean i ng

Cl ean i ng M ot i oni n Gues t Room

CBLM Eval uat e your per f or man c e u si ng Per f or man c e C ri t eri a Check l i st 2. 33

CBLM Com par e your answ er wi t h AnswerKe y 2. 41 CBLM Com par e your answ er wi t h AnswerKe y 2. 42

Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f - Com par e Sheet 2. 4-3 on Chec k 2 . 43 your Cl ean i ng M ot i oni n answ er

CBLM

Gues t r oom

wi t h AnswerKe y 2. 43

I den t i f yi ng P est and Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f Appl yi ng Pr oper Sheet 2. 4-4 on Chec k 2 . 44 Con t r ol I den t i f yi ng P est and Appl yi ngPr oper Con t r ol

CBLM Com par e your answ er wi t h AnswerKe y 2. 44

Mi x S ani t i z i ng g Ae nt s Modu l ar( Sel f pace d) Readnf I or mat i on AnswerSel f - Com par e

CBLM

Shee t 2. 45 onMi x Chec k 2 . 45 your San i t i zi ng A gen t s answ er wi t h AnswerKe y 2. 45 Dem on st r at i on

Per f orm TaskShee t 2. 4-5 on Mi x Sani t i zi ng Sol ut i on

CBLM Eval uat e your per f or man c e u si ng Per f or man c e C ri t eri a Check l i st 2. 45

Cl eanFurni t ur e an d Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f Fi xtu res Sheet 2. 4-6 on Cl ean Chec k 2 . 46 Fur ni t ur e an d Fi xtu res

Demons t r at i on

CBLM Com par e your answ er wi t h AnswerKe y 2. 46

Per f or m Eval uat e CBLM TaskShee t your 2. 4-6 on Per f or man c Cl ean Acr yl i c Furni t ur e

e u si ng Per f or man c e C ri t eri a Check l i st 2. 46

CBLM Cl ea n Bat hr oo m andModu l ar( Sel f paced) Readnf or Imat i on AnswerSel f - Com par e Toi l e t Sheet 2. 4-7 on Cl ean Chec k 2 . 47 your Bat hr oom answ er wi t h AnswerKe y 2. 47

CBLM Eval uat e your per f or man c e u si ng Per f or man c e C ri t eri a Check l i st 2. 47 CBLM Modu l ar( Sel f paced) Read I nf or mat i on AnswerSel f - Com par e Sheet 2. 4-8 on Cl ean Chec k 2 . 48 your Gues t r oo m Answer

Dem on st r at i on

Cl ean Gues t r oom

Per f orm TaskShee t 2. 4-7 on Cl ean Bat hr oo m

wi t h AnswerKe y 2. 48

Dem on st r at i on

Per f orm TaskShee t 2. 412on Cl ean Gues t r oom

LO5. CLEAN AND STOR E TRO LL EYS AND UI EQ PMENT TypesofCl eani ng Modu l ar( Sel f paced) Readnf or Imat i on AnswerSel f Mat eri al s an d Sheet 2. 5-1 on Types Chec k 2 . 51 Equi pment ofcl ea ni ng m at eri al s and u eq i pment

Cl ean i ng an d K eepi ngModu l ar( Sel f paced) Readnf or Imat i on Cl ean i ng Mat eri al s Sheet 2. 5-2 on and qui E pment Cl ean i ng an d keep i ng cl ean i ng mat ei r al s a nd equi pment

Eval uat e your per f or man c e u si ng Per f or man c e C ri t eri a Check l i st 2.4-12

CBLM Com par e your answ er wi t h AnswerKe y 2. 51

CBLM AnswerSel f - Com par e Chec k 2 . 52 your answ er wi t h AnswerKe y 2. 52

C.ASSESSM ENT PLAN Wri tten Test Type sandUs e sofCl e ani ngEqui pme nt Type sofCl e ani ngma t e r i al sands uppl i e sandt he i rus e s Set t i ng-u p o f Trol l ey/ Cad dy Saf et y m easu r es nihan dl i ng cl ean i ng equ i pmen t an d ch em i cal s Saf e k eep i ng p ract i ces Hou seke epi ng R eport s,Chec ki l stan d Form s Cod es an d Regu l at i on s w i t h Basi c Ph r aseol ogi es niHou sekeepi ng Type sandSi z e sofLi ne ns ,Pi l l o wsandBe dShe e t s Col orHar mony • • • • • • • • • • • • • • • • • • • • • •

Maki ngM p u B eds and ot C ss Hom e anagem ent Pr act i ce Saf et y M easu r es niCl ean i ng Cl ean i ng M ot i oni n Guest r oom I den t i f yi ng P est an d Appl yi ng P r op er on Ct r ol Mi xi ng S an i t i zi ng Agen t s Furni t ur e a nd Fi xt ur es l C ean i ng Bat hr ooman d Toi l etCl ean i ng Gues t r oomCl eani ng Sani t i zi ng G ues t Room s and Bat hroom s Repl eni shi ng R oomandBat hr oomSu pp l i es Cl ean an d St or e Tr ol l ey s an d Equ i pment Chec k an d R epl eni sh o Hu seke epi ng Su pp l i esan d t I em s

Rol e P l ay Ac ce s sRoomsf orSe r v i ci ng •

Demon st rati on /P racti ce/Inter vi ew Set t i ng u p E qu i pmen t an d Tr ol l ey Make upBe ds nd a C o t s Mi xi ng S an i t i zi ng so l ut i on Cl eanAcryl i cf urn i t ure Bat hr ooman d Toi l etCl ean i ng • • • • •

D. TEA CHER’ S SELFREFLEC TI ON OF TH E SESSI ON Theus eofCompe t e nc y Bas e d Le ar ni ng Mat e r i alpr ovi de ss uffic i e ncy ofl e ar ni ng cont e nt ,l e ar ni ng and e v al uat i on met hod ol ogyr e a ap pr op ri at e bu t may varyt i mes at dep en di ng ont he progress oft he earn l eran d hi s/h erl earn i ng st yl e.Lea rni ng resou rces are ffici en su t . Thi s en han ces e th ca paci t y o ft he tr ai ner otaci fl i t atehet tr ai ni ng.