Service Manual SM-5300: PC Scale Printer Edition 1
December 14, 2022 | Author: Anonymous | Category: N/A
Short Description
Download Service Manual SM-5300: PC Scale Printer Edition 1...
Description
SERVICE MANUAL SM-5300 PC SCALE PRINTER Edition 1
COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD.
Tables of Content
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– ––––––––––––––––––––––
TablesofContent
Tables of Content .................................................................................................................. 2 Notice .................................................................................................................................... 5 Safety Information ................................................................................................................ 6 Cutter Safety Information ..................................................................................................... 8 Safety Regulations ................................................................................................................ 9 Treatment And Recovery................. of WEEE ................. ................................. ................................. ................................. ................................. ..................... .... 16 11 Production Information ................................. ................................. ................................. ................................. ................................. .................... .... 1.1 Model Specification ..................................................................................................... 16 1.2 Operating Specification ............................................................................................... 18 1.3 Overall Dimension (in mm) ......................................................................................... 19 1.3.1 Bench (B) ....................................................................................................... 19 1.3.2 Pole (P)......................... ............ .......................... .......................... .......................... .......................... ........................... ........................... ............... .. 20 1.3.3 Elevated (EV) ................................................................................................. 21 1.3.4 Self Service Pole (SSP) .................................................................................... 22 1.4 Label & Receipt Specifications Specifications ............................... .......................................... ...................... ...................... ...................... ..................... .......... 23
Key Sheet And Display ........................................................................................................ 24 2.1 Key Sheet Layout And Key Function ............................................................................. 24 2.1.1 Key Sheet Layout ............................................................................................ 24 2.1.2 Key Function .................................................................................................. 24
2.2 Operator And Customer Display Indicator Layout .. ............. ...................... ...................... ...................... ...................... ............. 26 2.2.1 Operator Display ............................................................................................. 26 2.2.2 Self Service Display ......................................................................................... 27
Software Functional Structure ............................................................................................ 28 I/O Ports, Span Switch And W&M Sealing .......................................................................... 31 4.1 I/O I /O Ports 31 4.1.1 Bench (B) / Pole (P) ........................................................................................ 4.1.2 Elevated (EV) ................................................................................................. 4.1.3 Self Service Pole (SSP) .................................................................................... 4.2 Span Switch ............................................................................................................... 4.3 W&M Sealing .............................................................................................................
31 32 33 34 35
Initial Setup ........................................................................................................................ 36 5.1 Level Adjustment ....................................................................................................... 36 5.2 Cassette Belt Tension and Label Guide Adjustment Adjustment ............................ ........................................ ...................... ............... ..... 37
5.3 Cassette Loading and Printing Print ing Option ........................... .............. .......................... .......................... .......................... ...................... ......... 38 5.4 Sensor Location ......................................................................................................... 39 5.4.1 Peel Sensor .................................................................................................... 39 5.4.2 Gap & Paper End Sensor ................................................................................. 39 5.4.3 Print Media Sensor .......................................................................................... 39 5.4.4 Cassette Detection Sensor ............................................................................... 40 5.4.5 Printer Door Open/Close Sensor ....................................................................... 40 5.5 Software Setup .......................................................................................................... 41 5.5.1 Default Country SPEC ...................................................................................... 41 5.5.2 User SPEC ...................................................................................................... 43 5.5.3 Module SPEC .................................................................................................. 44 5.5.4 Scale SPEC ..................................................................................................... 45 5.5.5 Weight & Measure SPEC .................................................................................. 47 5.5.5.1 SEARCH Function Procedure: .............................................................. 48 5.5.6 Date and Time ................................................................................................ 50 5.5.7 Daylight Saving Time ...................................................................................... 52 5.6 Span Adjustment (Weight Calibration Cal ibration))............. .......................... .......................... .......................... .......................... ...................... ......... 53 S M - 5 3 0 0 S e r v i c e M a n u a l | 2
Tables of Content
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– ––––––––––––––––––––––
5.7 From Self Service Screen Exit to Main Menu Screen..................... ................................ ...................... ...................... ............. 55
System Setup ...................................................................................................................... 56 6.1 Network Setup ........................................................................................................... 6.1.1 Network Configuration ..................................................................................... 6.1.2 Scale MAC Address.......................................................................................... 6.1.3 VNC Password ................................................................................................
56 56 57 58
6.2 Wireless Adapter Setting ............................................................................................. 61 6.2.1 WLAN AP-3001G Setup .................................................................................... 61
Hardware Test And Maintenance ........................................................................................ 64 7.1 Internal Count Mode............. .......................... ........................... ........................... .......................... .......................... ........................... .................... ...... 64 7.2 Printer Test................................................................................................................ 65 7.2.1 Sensors Status ................................................................................................ 65 7.2.2 Sensor Calibration ........................................................................................... 67 7.2.2.1 Gap Sensor Calibration....................................................................... Calibration....................................................................... 67 7.2.2.2 Peel Sensor Calibration ............................ ........................................ ....................... ..................... ................... ......... 68 7.2.2.3 Paper End Sensor Senso r Calibration Calibrat ion........................... .............. .......................... ........................... ...................... ........ 69 7.2.3 Thermal Head Type Detection ........... ...................... ...................... ...................... ...................... ...................... ................... ........ 71 7.3 Database Maintenance ................................................................................................ 72 7.3.1 Database Initialization ............................... .......................................... ...................... ...................... ...................... ..................... .......... 72 7.3.2 Database Clear Open Transaction...................... ................................. ...................... ...................... ...................... .............. ... 73 7.3.3 7.3.4 7.3.5 7.3.6 7.3.7
Load Default Data ........................................................................................... 74 Database Backup ............................................................................................ 76 Database Restore ........................................................................................... 79 Database Migration ......................................................................................... 82 USB Backup / Restore ..................................................................................... 85 7.3.7.1 USB Backup ...................................................................................... 85 7.3.7.2 USB Restore ...................................................................................... 88 7.4 Hardware Test ........................................................................................................... 90 7.4.1 Input ............................................................................................................. 90 7.4.2 USB ............................................................................................................... 91 7.4.3 Ethernet ............. .......................... .......................... .......................... .......................... ........................... ........................... .......................... ............. 92 7.4.4 Drawer........................................................................................................... 93 7.4.5 LCD ............................................................................................................... 94 7.5 Touch Screen Calibration ..................... ................................. ...................... ..................... ...................... ...................... ...................... ................ ..... 95 7.6 7.7 7.8 7.9
Write AD Checksum .................................................................................................... 98 System Information .................................................................................................. 100 VNC Client Theme Viewer ......................................................................................... 102 Maintenance ............................................................................................................ 103 7.9.1 Thermal Head Cleaning ................................................................................. 103 7.9.2 Scale Surface Cleaning .................................................................................. 104 7.9.3 Dismantled Thermal Head ............................................................................. 104 7.9.4 Important Note to open Display Rear Cover ....... .................. ...................... ...................... ...................... ............. 105
Firmware Upgrading ......................................................................................................... 106 8.1 PCScale Software ..................................................................................................... 106 8.2 Printer Firmware ...................................................................................................... 107
Major Parts Disassembly ................................................................................................... 109 9.1 SM-5300B ................................................................................................................ 109 9.1.1 Disassembly of Platter Support and Top Cover ................................................ 109 9.1.2 Disassembly of Customer Display LCD ............................................................ 111 9.1.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 112 9.1.4 Disassembly of Power Unit .......................... ............. .......................... ........................... ........................... ........................ ........... 114 S M - 5 3 0 0 S e r v i c e M a n u a l | 3
Tables of Content
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– ––––––––––––––––––––––
9.1.5 Disassembly of AD Board ............................................................................... 115 9.2 SM-5300P ................................................................................................................ 116 9.2.1 Disassembly of Pole, Customer Display Board and LCD..................................... 116 9.2.2 Disassembly of Top Cover ............................................................................. 118 9.2.3 Disassembly of Base BD, Keyboard and Operator Display LCD .......................... 119 9.2.4 Disassembly of Power Unit .......................... ............. .......................... ........................... ........................... ........................ ........... 121 9.2.5 Disassembly of AD Board ............................................................................... 122
Hardware Details .............................................................................................................. 123 10.1 Block Diagram ........................................................................................................ 123 10.1.1 Bench (B) & Pole (P) ................................................................................... 123 10.1.2 Elevated (EV) & Self Service Pole (SSP).......... ..................... ....................... ....................... ..................... ............. ... 124 10.2 Base Board (TWB-13670-0 Rev G) (For Bench & Pole) ............................................... 125 10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service) .......... ..................... ...................... ............. 127 10.4 Relay Board (TWB-14010-0 Rev A) (For Elevated & Self Service) ........... ...................... ..................... .......... 129
Port Pin Configuration ....................................................................................................... 130 11.1 Ethernet Ethern et Port / USB Port / Cash Drawer Port ............ .......................... ........................... .......................... ...................... ......... 130
Revision Records ............................................................................................................... 131
S M - 5 3 0 0 S e r v i c e M a n u a l | 4
Notice
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––
Notice
DIGI® The material contained in this document is proprietary and for information only and is subject to change without notice. Teraoka Weigh-System Pte. Ltd. assumes no responsibility for any errors or damages arising from misinterpretation of any procedure. Screen displays, operating procedures and supporting features might vary with different software version releases. This document shall not be reproduced whether in part or whole without the written consent from Teraoka Weigh-System Pte. Ltd..
Teraoka Weigh-System Private Limited 4 Leng Kee Road #06-01 SiS Building Singapore 159088
S M - 5 3 0 0 S e r v i c e M a n u a l | 5
Safety Information
–––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––––––
Safety Information The operator of the equipment shall comply with the safety and warning indications and procedures outlined in this document. Teraoka Weigh-System Pte. Ltd. assumes no responsibility or liability for failure to comply with these requirements. To avoid electric shock, use only the supplied power cords and ensure product is connected to a
properly grounded supply. Ensure product is placed on a firm and level surface before operation. Avoid overloading overloading the product product beyond its rated m maximum aximum capacity. capacity. Care shall be taken during the following operations o Receipt paper tearing – tearing – to to prevent injuries from cutting from paper cutter o Changing of labels and receipt paper - to prevent injuries from cutting from paper cutter
and movable printer mechanism. Repair and servicing of product, shall only be carried out by trained and qualified personnel.
Disclaimer: Specifications are subject to change without notice. All dimensions shown are approximate. Please be aware that Teraoka Weigh-System Pte. Ltd. has indicated that its hardware and software used in the product may require additional updates in the future as our product is continually under development. development. The need for such updates most likely applies to the Printer software.
CAUTIONS: FOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE. POUR LE MATÉRIEL RACCORDÉ PAR PRISE DE COURANT, LE SOCLE DE PRISE DE COURANT DOIT ÊTRE INSALLÉ À PROXIMITÉ DU MATÉRIEL ET DOIT ÊTRE AISÉMENT ACCESSIBLE. FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH SAME TYPE AND RATING OF FUSE. POUR NE PAS COMPROMETTRE LA PROTECTION CONTRE LES LE S RISQUES D’INCENDIE, REMPLACER PAR UN FUSIBLE DE MÊME TYPE ET DE MÊME CARACTÉRISTIQUES NOMINALES.
S M - 5 3 0 0 S e r v i c e M a n u a l | 6
Safety Information
––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––––––––
DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER AND REPLACE BY QUALIFIED SERVICE PERSONEL. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS. INSTRUCTIONS. IL Y A DANGER D ’EXPLOSION D’EXPLOSION S’ILUNE Y A BATTERIE REMPLACEMENT INCORRECT INCORRE CT D’UN DE LATYPE BATTERIE. REMPLACER UNIQUEMENT AVEC DU MÊME TYPE OU RECOMMANDÉ PAR LE CONSTRUCTEUR ET REMPLACER PAR DU PERSONEL QUALIFIÉ. METTRE AU RÉBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.
WARNING DISPOSAL: THE BATTERY MAY BE REGULATED BY NATIONAL OR LOCAL REGULATION. PLEASE FOLLOW THE INSTRUCTIONS OF PROPER REGULATION. AS ELECTRIC ELE CTRIC CAPACITY IS LEFT IN A DISCARDED BATTERY AND IT COMES INTO CONTACT WITH OTHER METALS, IT COULD LEAD TO DISTORTION, LEAKAGE, OVERHEATING, OR EXPLOSION, SO MAKE SURE TO CUT/BREAK THE BATTERY LEGS AND COVER THE (+) AND (-) TERMINALS WITH FRICTION TAPE OR SOME OTHER INSULATOR I NSULATOR BEFORE DISPOSAL. Ta e -
Cut / Break the Battery Legs
+
Battery
S M - 5 3 0 0 S e r v i c e M a n u a l | 7
Cutter Safety Information
–––––––––––––––––––––––––––––––––
Cutter Safety Information 1. Please careful the hand when close the printer door.
Caution For Pinching Hand ATTENTION RISQUE DE PINCEMENT
Note: This label only applies to machine come with Auto Cutter. Cutter.
2. Please careful the hand when press the cutter release lever.
Caution For Cutter ATTENTION AU COUTEAU
Note: This label only applies to machine come with Auto Cutter.
3. Please keep hands clear while operating. Blade Hazard LAME TRANCHANTE TRANCHANTE
S M - 5 3 0 0 S e r v i c e M a n u a l | 8
Safety Regulation
–––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––––––
SafetyRegulations
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed i nstalled and used in accordance with the instructions, may cause harmful interference interference to radio communications. However, there is no gua guarantee rantee that interference will not occur in a particular installation. If this equipmen equipmentt does cause harmful interferenc interference e to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of tthe he following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is i s subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits set forth for a portable uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements: 1) Please do not attach any decorative components with metal parts to this equipment. 2) The antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement: (Canada) This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure compliance requirements: 1) The antenna used for this transmitter must be installed and operated with minimum 20cm between the antenna and users. 2) The antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
S M - 5 3 0 0 S e r v i c e M a n u a l | 9
Safety Regulation
–––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––––––
IDA Compliance Statement: (Singapore) This equipment registered to comply with IDA (Info-Communications (Info-Communications Developme Development nt Authority of Singapore) Standard under Dealer's Class License.
IDA Label
S M - 5 3 0 0 S e r v i c e M a n u a l | 10 10
Safety Regulation
–––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––––––
Treatment And Recovery of WEEE
Component listing of Hazardous Material To all user of DIGI product in the European Union Thank you for using DIGI product. Product marked with this symbol indicates that it was sold on or after 13th August 2005, which means it should not be disposed of with general household waste. Please note that our product is for industrial/professional industrial/profes sional use only. Treatment and recovery of WEEE involves removing hazardous substances (such as those covered in the RoHS Directives) as well as PCBs and liquids. Only licensed operators meeting WEEE regulations will be able to handle and recover WEEE.
Please contact your DIGI office or DIGI distributor when the product has reached the end of its life. They will advise you regarding the product take-back. With your co-operation we are aiming to reduce environmental pollution from waste electrical and electronic equipment and preserve natural resource through re-use and recycling. Please do not hesitate to ask your DIGI office or DIGI distributor, if you require further information.
Items required to be removed from product at end of product life as listed in WEEE Annex II Items Y N Identification Removal procedure Comments Fluids
o
Polychlorinated biphenyls (PCB) containing capacitors.
o
Mercury containing components, such as switches or backlighting lamps.
o
Printed circuit boards of mobile phones.
o
Toner cartridges, liquid and pasty, as well as color toner.
o
S M - 5 3 0 0 S e r v i c e M a n u a l | 11 11
Treatment And Recovery of WEEE Items
Y N Identification
–––––––––––––––––
Removal procedure
Comments
Plastic containing brominated flameretardants.
o
Asbestos waste. waste.
o
Cathode ray tubes.
o
Chlorofluorocarbons (CFC), hydro chlorofluorocarbons (HCFC) orhydrofluorocarbons (HFC), hydrocarbons (HC).
o
Gas discharge lamps.
o
Components containing refractory ceramic fibred as described in Commission Commissio n Directive 97/69/EC of 5 December 1997. o o Components containing radioactive substanc substances. es. o o External electric cables. o o Batteries. o
1. Lithium Battery.
AC Power Cord. Cord.
Refer to Safety Information Warning Disposal
S M - 5 3 0 0 S e r v i c e M a n u a l | 12 12
Treatment And Recovery of WEEE Items
Y N Identification
–––––––––––––––––
Removal procedure
Comments
Other printed circuit boards greater than 10 square centimeters.
o
Bench Type: 1. Base Board
- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD – LCD – Item Item 1.
- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 2)
2. Keyboard
- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD – LCD – Item Item 2.
- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 4)
3. Power Unit
- 9.1.4 Disassembly of Power Unit – Unit – Item Item 3.
- 9.1.1 Disassembly of Platter Support and Top Cover. (Step 1 ~ 4) - 9.1.4 Disassembly of Power Unit.
4. AD Board
- 9.1.5 Disassembly of AD Board – Board – Item Item 4.
- 9.1.1 Disassembly of Platter Support and Top Cover. (Step 1 ~ 4) - 9.1.5 Disassembly of AD Board. (Step 1 ~ 2)
S M - 5 3 0 0 S e r v i c e M a n u a l | 13 13
Treatment And Recovery of WEEE Items Pole Type:
Y N Identification
–––––––––––––––––
Removal procedure
1. Base Board
- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD – LCD – Item Item 1.
- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 2)
2. Keyboard
- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD – LCD – Item Item 2.
- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 4)
3. Power Unit
- 9.2.4 Disassembly of Power Unit – Unit – Item Item 3.
- 9.2.2 Disassembly of Top Cover. (Step 1 ~ 2)
Comments
- 9.2.4 Disassembly of Power Unit.
4. AD Board
- 9.2.5 Disassembly of AD Board – Board – Item Item 4.
- 9.2.2 Disassembly of Top Cover. (Step 1 ~ 2) - 9.2.5 Disassembly of AD Board – Board – Item Item 4. (Step 1 ~ 2)
5. IO Board
- 9.2.1 Disassembly of Pole, Customer Display Board & LCD – LCD – Item Item 5.
- 9.2.1 Disassembly of Pole, Customer Display Board & LCD. (Step 1 ~ 2)
S M - 5 3 0 0 S e r v i c e M a n u a l | 14 14
Treatment And Recovery of WEEE Items
Y N Identification
–––––––––––––––––
Removal procedure
Comments
Liquid crystal displays (together with their casing where appropriate) of a surface greater than 100 cm2 and all those back-lighted with gas discharge lamps.
o
Bench Type: 1. Operator Display LCD
- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD – LCD – Item Item 5.
2. Customer Display LCD
- 9.1.2 Disassembly of Customer Display LCD – Item – Item 6.
- 9.1.3 Disassembly of Base Board, Keyboard and Operator Display LCD.
- 9.1.1 Disassembly of Platter Support and Top Cover. (Step 1 ~ 2) - 9.1.2 Disassembly of Customer Display LCD. (Step 2)
Pole Type: 1. Operator Display LCD
- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD – LCD – Item Item 5.
- 9.2.3 Disassembly of Base Board, Keyboard and Operator Display LCD. (Step 1 ~ 4)
2. Customer Display LCD
- 9.2.1 Disassembly of Pole, Customer Display Board & LCD – LCD – Item Item 6.
- 9.2.2 Disassembly of Pole, Customer Display Board & LCD. (Step 1)
S M - 5 3 0 0 S e r v i c e M a n u a l | 15 15
Product Information
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
1.1 Model Specification ProductionInformation 1.1 Model Specification
Variation
Bench Pole Elevated
Model: - SM-5300B - SM-5300P - SM-5300EV
Dimension (D x W x H in mm): - 472 (adjustable) (adjustab le) x 360 x 136 - 500 (adjustable) (adjustab le) x 360 x 542 - 438 x 360 x 550
Self Service Pole
- SM-5300SSP
- 480 x 442 x 757
: Description:
CPU
: iMX6Solo Single Core Arm Cortex® A9™ A9™ 1GHz 1GHz
SD Card
: 8GB Class 10 SDHC Card
RAM
: On board 512MB DDR3
Operating System
: LINUX
Loadcell
: NMB type (For all countries except USA & Canada) K-type (For USA & Canada only)
Capacity
(3kg and less, e = 1g / more than 3kg, e = 2g) : 6kg 15kg (6kg and less, e= 2g / more than 6kg, e = 5g) 30kg (15kg and less, e = 5g / more than 15kg, e = 10g) 30lb (15lb and less, e = 0.005lb / more than 30lb, e = 0.01lb)
Keyboard
: 23 x Alphanumeric Function Keys 28 x Preset Keys
: 1/3000, 1/6000 or 1/7500 (Single-interval) Display Resolution Operator Display
: B / P / EV SSP
- 7” (800 x 480) TFT WVGA LCD with LED Backlight, Touch Panel Panel - 19” (1280 x 1024) TFT SXGA LCD LCD with LED Backlight, Touch Panel
Customer Display
: B / P / EV
Weight
: SM-5300B
SSP
SM-5300P SM-5300EV SM-5300SSP
- 7” (800 x 480) TFT WVGA LCD with LED Backlight Backlight - Nil -
11.5kg 11.8kg 12.5kg 19.0kg
S M - 5 3 0 0 S e r v i c e M a n u a l | 16 16
Product Information
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
1.1 Model Specification Printing
:
Print Media Paper Width Print Speed
- Label / Receipt paper - 60mm (max.) - 120mm/s * Subject to the sensitivity of print media 56mm
Print Length - 350mm (max.) Max Roll Diameter - 105mm - 200dpi Resolution
Print Width
: 1 x Ethernet 10/100 Base T I/O Interface 4 x USB (2.0) Optional : AP-3001G (USB) (USB) Interface BS-03 (USB)
S M - 5 3 0 0 S e r v i c e M a n u a l | 17 17
Product Information
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
1.2 Operating Specification
1.2 Operating Specification
Power Source : AC Supply 100 ~ 240V (Auto-switching) (Auto-switching) Power Consumption
: AC Supply 100 ~ 120V_(nominal: 120V_(nominal: 14W, 0.25A 0.25A)) / (max: 55W, 1.0A) 1.0A)
Frequency
: 50 / 60Hz
Operating Temperature
: -10 °C to +40 °C
Operating Humidity
: 15% to 85%RH
AC Supply 220 ~ 240V_(nominal: 240V_(nominal: 14W, 0.16A 0.16A)) / (max: 55W, 0.55A) 0.55A)
*Specifications *Specificatio ns are subject to change without notice
S M - 5 3 0 0 S e r v i c e M a n u a l | 18 18
Product Information
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
1.3 Overall Diamension (in mm) 1.3 Overall Dimension (in mm)
1.3.1 Bench (B)
S M - 5 3 0 0 S e r v i c e M a n u a l | 19 19
Product Information
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
1.3 Overall Diamension (in mm) 1.3.2 Pole (P)
S M - 5 3 0 0 S e r v i c e M a n u a l | 20 20
Product Information
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
1.3 Overall Diamension (in mm) 1.3.3 Elevated (EV)
S M - 5 3 0 0 S e r v i c e M a n u a l | 21 21
Product Information
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
1.3 Overall Diamension (in mm) 1.3.4 Self Service Pole (SSP)
S M - 5 3 0 0 S e r v i c e M a n u a l | 22 22
Product Information
––––––––––––––––––––––––––––––––––––––––––––––
1.4 Label & Receipt Specifications 1.4 Label & Receipt Specifications
Outer diameter of rolls:
Maximum 105mm
Inner diameter of rolls:
Minimum 40mm
Wide of label/linerless label:
60mm
WIDE OF LABEL / LINERLESS LABEL
LABEL TYPE
LABEL SIZE
PCS/ROLL
T1 T2 T3 T4/T10 T5/T11 T6 T7/T12 T8
60 60 60 60 60 60 60 60
x x x x x x x x
1400 1300 1200 1000 960 900 840 750
60 40 40 40 60
x 37 x 28 x 46 x 62 (max) x 350 (max)
T9 S A / B C F1 F1 – – F99 (Free format)
28 31 34 40 43 46 49 55
1100 1400 900 670 -
REMARKS: i) LABEL SIZE is in Width X Length and in millimeter unit. ii) F1 to F99 is i s self-design free format label. Please note the minimum and maximum size.
S M - 5 3 0 0 S e r v i c e M a n u a l | 23 23
Keysheet And Display
––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––
2.1 Key Sheet Layout And Key Function Key Sheet And Display 2.1 Key Sheet Layout And Key Function
2.1.1 Key Sheet Layout
*Actual legends and symbols may differ depending on local regulations and requirements.
2.1.2 Key Function Refer to the followings for detail explanation for each key on the key panel.
Key Button
Key Function
Description
ON/ OFF Key
Turn on/off the display.
0-9 key
Enter numeric data.
REZERO Key
Reset weight to "0".
TARE Key
Set or Clear the tare value.
CLEAR Key
Clear entered data.
to
S M - 5 3 0 0 S e r v i c e M a n u a l | 24 24
Keysheet And Display
––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––
2.1 Key Sheet Layout And Key Function PLU Key
Calling up PLU in Registration mode. Used as ENTER key in programming mode.
MULTIPLY Key
PRINT Key
Printing label or receipt in Registration mode.
FEED Key
Feed label or receipt.
Multiply the number for non-weighing product. Used as ESCAPE key in programming mode.
S M - 5 3 0 0 S e r v i c e M a n u a l | 25 25
Keysheet And Display
–––––––––––––––––––––––––––––––––––––––––––
2.2 Operator And Customer Display Indicator Layout 2.2 Operator And Customer Display Indicator Layout
2.2.1 Operator Display
1
5
2
6
3
13
4
7 12 8
11
9
10
No.
Area /Function
USAGE
1 2 3 4 5 6 7 8
Tare Display Weight Display Unit Price Display Total Price Display Zero Indicator Net Indicator Mode Status Indicator Commodity Name
Display Tare Value Display Weight value Display Unit Price Display Total Price Display when Scale is stable at the zero point Display when Tare Subtraction is being performed Indicate the current status (Manual Mode or Prepack Mode) Shows the Commodity Name of the called up PLU
9 10 11 12
PresetPage keyskeys Next Function keys Scale Indicator
13
Date & Time
Used to fornext calling upof PLUs / Function keys Turn page Preset / Function keys Used for calling up Clerk / Function keys Shows S when Scale is configure SERVER Shows C when Scale is configure CLIENT Shows L when Client is OFF LINE Show the current Date and Time
REMARKS: 1) PREV & NEXT keys will appears when there is more than 1 page of Preset/Function keys. 2) When in Prepack Mode, the Function keys at the bottom if the screen will not be shown. 3) Re-phrase image in Reg. Preset keys, need to select in Programming of Preset Keys.
S M - 5 3 0 0 S e r v i c e M a n u a l | 26 26
Keysheet And Display
–––––––––––––––––––––––––––––––––––––––––––
2.2 Operator And Customer Display Indicator Layout 2.2.2 Self Service Display 1
2
3
4
5
6
7
No. Area /Function
Usage
1 2 3
Tare Display Zero Indicator Weight Indicator
4
Weight Display
Display Tare Value Display when Scale is stable at the zero point/value Display Weight or Net Weight Indicator i) Display as “Net Weight” when Tare Subtraction is being performed being performed ii) Display as “Weight” when no tare performed performed Display Weight value
5 6 7
Unit Price Display Total Price Display Data/Instruction Display
Display Unit Price amount Display Total Price amount Display data, operation, instruction, keypad and etc
S M - 5 3 0 0 S e r v i c e M a n u a l | 27 27
Software Functional Structure
––––––––––––––––––––––––
Software Functional Structure
MENU
Registration Programming Programming Maintenance Report Closing Report Web Browser Self Service Kiosk Queue Training Mode
Registration Weighing Mode
Programming PLU
Preset Key
Product Info
Barcode
Customer
PLU Related
Print Format
Traceability
Scroll Info
CCD
Setup
EL Display
Advanced Setup
E-Label
Maintenance Maintenance Maintena nce
Module Spec System Info
Data Transmissi Transmission on Viewer Scale Spec
USB Image Transfer
@ Label Cloud Config
User Spec
SQL Log Restore
Info Collect USB Backup Restore
Maintenance
Scale
Printer
Database
Hardware Test Scale IP
Service Advance Daily Scheduler Serial Port Config Date & Time
Network Test Informat Server
Plug ‘N’ Weigh Setting Setting Queue System Camera Maintenance Display Setting
Scale
W&M Spec Calibration IR Count Audit Trial Write Checksum Scale Level
S M - 5 3 0 0 S e r v i c e M a n u a l | 28 28
Software Functional Structure
––––––––––––––––––––––––
Printer
Printer Spec Printer Test
Printer Server Config
External Printer IP
Printer Spec
Printer 1
Printer 2
Printer Test Status
Sensor
Firmware
Thermal Head
Cutter
Hardware Test Input
USB
Ethernet
Cash Drawer
LCD
RS232
Database INIT Backup
Restore
Database Migration
Load Default Data
Server IP
Clear Open Transaction
Transaction
Date and Time Date
Time
Service Advance Printer Test
E-Label
RF Bridge
VNC
W&M User Maintenance
TrueType Font Config
Time Zone NTP/DST
Hardware Auto Test
Config Firewall MAC Address
Default Data
Wireless Setting TWS TCP Test Touch Screen Calibration
Kiosk Order Test Informat MAC Address
USB Backup Restore Replication Verifier
S M - 5 3 0 0 S e r v i c e M a n u a l | 29 29
Software Functional Structure
––––––––––––––––––––––––
Serial Port /dev/tty/S0
/dev/tty/S1
/dev/ttyTWSBS /dev/ttyTWSBS
/dev/ttyTWSB /dev/ttyTWSBS2 S2
Network Test Manual
Servers
Daily Schedule Hour
Minute
User Spec Barcode
CCTV
Communication
Label
Receipt
Settings
Module Spec Password
CCD
Others
Colli
Traceability
Web Browser Language TWSWTCP Communication
Price List
Proximity Card Auto Cutter
Queue System
E-Label, Hi-Touch & InfoCard
Scale Spec Scale Price Scale Tare
Scale Operation
Scale Tax
System Info Scale Sub CPU Database Boot Flash System
SD Card
Bank Terminal
Note: To activate the highlighted functional in above, required to enable the spec.
S M - 5 3 0 0 S e r v i c e M a n u a l | 30 30
I/O Port, Span Switch and W&M Sealing
––
4.1 I/O Port I/O Ports, Span Switch And W&M Sealing 4.1 I/O Ports
4.1.1 Bench (B) / Pole (P) Presss Lat Pres Latch ch tto o rear rear directio direction n to o en th the e I O Port Port C Cover over Latch
Bottom View SD Card insert direction SD Card Protective Bracket
SD Slot Cash Drawer USB US B Port Port x4 Ethernet Port
Side View
S M - 5 3 0 0 S e r v i c e M a n u a l | 31 31
I/O Port, Span Switch and W&M Sealing
––
4.1 I/O Port 4.1.2 Elevated (EV) Unscrew the 2pcs Yuriya screw to remove the bottom cover.
Cash Drawer USBx4 Ethernet
Unscrew the M3x8 binding head screw to open the SD Card cover.
SD Card Insert Direction
Rear View from Operator Display
S M - 5 3 0 0 S e r v i c e M a n u a l | 32 32
I/O Port, Span Switch and W&M Sealing
––
4.1 I/O Port 4.1.3 Self Service Pole (SSP) Unscrew the 2pc Yuriya screw to remove the bottom cover.
Cash Drawer USBx4 Ethernet
SD Card Insert Direction
Location of SD Card
Rear View from Operator Display Unscrew the M3x8 Sems B screw to open the SD Card cover.
S M - 5 3 0 0 S e r v i c e M a n u a l | 33 33
I/O Port, Span Switch And W&M Sealing
––
4.2 Span Switch 4.2 Span Switch
Unscrew 2 pcs Sealing screw to remove the bracket.
Enable
Disable
S M - 5 3 0 0 S e r v i c e M a n u a l | 34 34
I/O Port, Span Switch And W&M Sealing
––
4.3 W&M Sealing 4.3 W&M Sealing
SM-5300 Model Variant & Sealing Position Sealing Sticker Sealing Screw
Sealing Cover
Sealing Thread
Note: We can use Sealing Screw & Thread or Sticker on the Sealing cover
S M - 5 3 0 0 S e r v i c e M a n u a l | 35 35
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––
5.1 Lever Adjustment Initial Setup 5.1 Level Adjustment
Place the scale on the flat surface and adjust the four legs until the bubble on the lever is in the center as shown.
Bubble
S M - 5 3 0 0 S e r v i c e M a n u a l | 36 36
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––
5.2 Cassette Belt Tension and Label Guide Adjustment 5.2 Cassette Belt Tension and Label Guide Adjustment
Loosen the screw and adjust the bracket for Belt Tension becomes the Tight (Up) or Loose (Down).
5.3 Cassette Label Guide Adjustment
Yuriya screw
Loosen the Yuriya screw and adjust the Cassette Label Guide position.
S M - 5 3 0 0 S e r v i c e M a n u a l | 37 37
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––
5.3 Cassette Loading and Printing Option 5.3 Cassette Loading and Printing Option
If printer spec setting [143A016 Printer 1 Label/Receipt Control] is set to table in below shows the holes setting for the cassette.
[0: By Sensor], the
Unblock Block (cover by white paper)
Label Printing
Receipt Printing
*Note: For Printer firmware version V12.80 and above.
S M - 5 3 0 0 S e r v i c e M a n u a l | 38 38
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––
5.4 Sensor Location 5.4 Sensor Location
5.4.1 Peel Sensor
Peel Sensor: When Gap Label Cassette to used.
5.4.2 Gap & Paper End Sensor
Label Gap Sensor: When Gap Label Cassette to used. Note: There are two position to set depend on Label type.
5.4.3 Print Media Sensor
Print Media Sensor: Depend on Cassette 3 hole covered to change the LABEL or RECEIPT printing method.
S M - 5 3 0 0 S e r v i c e M a n u a l | 39 39
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––
5.4 Sensor Location 5.4.4 Cassette Detection Sensor
If Cassette loading not properly, the switch will open and the printing function will not working.
5.4.5 Printer Door Open/Close Sensor
If the Printer door not properly to closed, this switch will open and the printing function will not working.
S M - 5 3 0 0 S e r v i c e M a n u a l | 40 40
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup 5.5 Software Setup
5.5.1 Default Country SPEC Note: Ensure the Span Switch is set to [Enable] .
Procedure
Picture
1) In Registration mode, press and follow by key button to MENU [MAINTENANCE] [MAINTENANCE] [SERVICE ADVANCE] to go to Service Advance mode.
2) Keying the Password and select
Password:
3) Select
[ENTER] button.
0953
[DEFAULT DATA].
4) In DEFAULT SPEC mode, DEFAULT].
select [LOAD FACTORY
S M - 5 3 0 0 S e r v i c e M a n u a l | 41 41
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup Procedure
Picture
5) If message appear as shown, select [MENU] to go back to DEFAULT SPEC mode. Turn ON Span Switch and proceed to Step 2 again.
6) Touch
icon to select the country. And then click [CONTINUE].
S M - 5 3 0 0 S e r v i c e M a n u a l | 42 42
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup 5.5.2 User SPEC Procedure
Picture
1) In Registration mode, press and follow by key button to MENU [MAINTENANCE] [USER SPEC].
2) In USER SPEC mode, select the desired SPEC option, e.g. [BARCODE].
Note: Refer to Section 5.5.5.1 on SEARCH function procedures
3) Select the desired SPEC option, e.g. [ITEM BARCODE].
4) Touch the column and enter new setting or touch the
icon to select the new setting.
S M - 5 3 0 0 S e r v i c e M a n u a l | 43 43
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup Procedure 5) Select
Picture
[SAVE] button to save the changed setting.
5.5.3 Module SPEC Procedure
Picture
1) In Registration mode, press and follow by key button to MENU [MAINTENANCE] [MODULE SPEC].
2) Enter the Password and press [PLU] key button.
Password:
6289
3) In MODULE SPEC mode, select the desired SPEC option, e.g. [e.LABEL, HI-TOUCH & INFO-CARD].
Note: Refer to Section 5.5.5.1 Section 5.5.5.1 on SEARCH function procedures:
S M - 5 3 0 0 S e r v i c e M a n u a l | 44 44
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup Procedure
Picture
4) Touch the column and enter new setting or touch the
icon to select the new setting.
5) Select
[SAVE] button to save the changed setting.
5.5.4 Scale SPEC Procedure
Picture
1) In Registration mode, press and follow by key button to MENU [MAINTENANCE] [SCALE SPEC].
2) Enter the Password and press
Password:
key button.
3846
S M - 5 3 0 0 S e r v i c e M a n u a l | 45 45
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup Procedure
Picture
3) In SCALE SPEC mode, select the desired SPEC option, e.g. [SCALE PRICE].
Note: Refer to Section 5.5.5.1 Section 5.5.5.1 on SEARCH function procedures:
4) Touch the column and enter new setting or touch the
icon to select the new setting.
5) Select
[SAVE] button to save the changed setting.
S M - 5 3 0 0 S e r v i c e M a n u a l | 46 46
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup 5.5.5 Weight & Measure SPEC Procedure
Picture
1) In Registration mode, press
and follow by
key button to MENU [MAINTENANCE] [MAINTENANCE] [SCALE] [W&M SPEC] to go to W&M (Weight & Measure) SPEC mode.
2) Turn on the Span Switch and press button.
key
3) In W&M SPEC mode, select desired SPEC option, e.g. [W&M SCALE].
Note: Refer to Section 5.5.5.1 Section 5.5.5.1 on SEARCH function procedures
4) Touch
icon to select the new setting.
S M - 5 3 0 0 S e r v i c e M a n u a l | 47 47
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup Procedure
Picture
5) Select [SAVE] button to save the changed setting.
5.5.5.1 SEARCH Function Procedure: Procedure 1) Touch
Picture
[SEARCH] button.
2) Touch the “Search By” column area. area.
3) Keyboard screen will pop out. Enter the SPEC no. or key word follow by [ENTER] button.
S M - 5 3 0 0 S e r v i c e M a n u a l | 48 48
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup Procedure
Picture
4) Message will display on screen indicating i ndicating the search results as shown.
Spec found
Spec not found 5) All related SPEC would display on the screen.
S M - 5 3 0 0 S e r v i c e M a n u a l | 49 49
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup 5.5.6 Date and Time Procedure
Picture
1) In Registration mode, press and follow by key button to MENU [MAINTENANCE] [MAINTENANCE] [DATE AND TIME] to go to Date And Time menu.
2) At Date mode, use arrow key to select the “Year” and select the date.
3) Select
[SAVE] button to save the changed setting.
4) Select to go to Time mode, then press “Number”[TIME] button to enter the time. button time.
S M - 5 3 0 0 S e r v i c e M a n u a l | 50 50
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup Procedure 5) Select
Picture
[SAVE] button to save the change setting.
S M - 5 3 0 0 S e r v i c e M a n u a l | 51 51
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
5.5 Software Setup 5.5.7 Daylight Saving Time Procedure
Picture
1) In Registration mode, press and follow by key button to MENU [MAINTENANCE] [MAINTENANCE] [SERVICE ADVANCE] to go to Service Advance mode.
2) Keying the Password and select
Password:
[ENTER] button.
0953
3) In Service Advance mode, select [TIME ZONE / NTP / DST CONFIG].
4) Set the setting and touch the setting changed.
[SAVE] button to save
S M - 5 3 0 0 S e r v i c e M a n u a l | 52 52
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––
5.6 Span Adjustment (Weight Calibration) 5.6 Span Adjustment (Weight Calibration) Calibration)
Note: Ensure the Span Switch is set to [Enable] .
Procedure 1) In Registration mode, press
Picture and follow by
key button to MENU [MAINTENANCE] [MAINTENANCE] [SCALE] [CALIBRATION] to go to calibration mode.
2) In Calibration mode, check the setting and touch [NEXT] to continue.
3) Ensure there is no weight on the platter, and touch [NEXT].
4) Wait for Zero Weight calibration in progress.
S M - 5 3 0 0 S e r v i c e M a n u a l | 53 53
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––
5.6 Span Adjustment (Weight Calibration) Procedure
Picture
5) Put capacity weight [e.g. 15Kg] on the platter and touch [NEXT].
6) Waiting for Full Weight calibration in progress.
7) Screen shows “CALIBRATION COMPLETE” indicating the process is completed. completed.
S M - 5 3 0 0 S e r v i c e M a n u a l | 54 54
Initial Setup
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––
5.7 From Service Screen Exit to Main Menu Screen 5.7 From Self Service Screen Exit to Main Menu Screen
Procedure
Picture
1) In the Registration Mode screen, touch the Top/Bottom display corner corner area point follow by
1
2
3
1 4
2 3
4
Note: Ensure the Weight is zero modes.
2) Keying the Password [Enter] button.
[1234] (default) and touch
Note: If touch the [Back] button, button, the display will go back to Registration Mode screen.
3) Touch Menu.
[Quit] button to enter Self-Service Main
4) This is SM-5300SSP SM-5300SSP Self-Service Pole Main Menu. If want return to Self Service Registration Mode screen touch [Self Service] button.
S M - 5 3 0 0 S e r v i c e M a n u a l | 55 55
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.1 Network Setup System Setup 6.1 Network Setup
6.1.1 Network Configuration Procedure 1) In Registration mode, press
Picture and follow by
key button to MENU [MAINTENANCE] [MAINTENANCE] [SCALE IP] to go to SCALE IP mode.
2) Enter setting (Interface, Address, Net Mask, Gateway, DNS) and touch [SAVE] button.
3) Select
[YES] button to save the changed setting.
Note: [NO] button If select [NO] button will return to SCALE IP mode. mode.
S M - 5 3 0 0 S e r v i c e M a n u a l | 56 56
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.1 Network Setup 6.1.2 Scale MAC Address Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [SERVICE ADVANCE] to go to Service Advance maintenance mode.
2) Keying the Password and select
Password:
[ENTER] button.
0953
3) In Service Advance mode, touch [MAC ADDRESS].
4) Editing the MAC Address and then press (Print) key or select [SET] button to save the changed setting.
S M - 5 3 0 0 S e r v i c e M a n u a l | 57 57
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.1 Network Setup 6.1.3 VNC Password Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [SERVICE ADVANCE] to go to Service Advance maintenance mode.
2) Keying the Password and select
Password:
[ENTER] button.
0953
3) In Service Advance mode, touch [VNC PASSWORD].
4) Touch the column of “Enter New Password”. Password”.
S M - 5 3 0 0 S e r v i c e M a n u a l | 58 58
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.1 Network Setup Procedure
Picture
5) Keying the Password (max. 8 number/character) number/character)
6) Touch the column of “Confirm “Confirm New Password”. Password”.
7) Keying the same Password Password for confirmation.
8) Touch [SAVE] to save the setting.
S M - 5 3 0 0 S e r v i c e M a n u a l | 59 59
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.1 Network Setup Procedure 9) Touch
Picture
[YES] to reboot the scale.
S M - 5 3 0 0 S e r v i c e M a n u a l | 60 60
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.2 Wireless Adapter Setting 6.2 Wireless Adapter Setting
6.2.1 WLAN AP-3001G Setup Setup
Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [SERVICE ADVANCE] to go to Service Advance maintenance mode.
2) Keying the Password and select
Password:
[ENTER] button.
0953
3) In Service Advance mode, touch [WIRELESS SETTING].
4) Touch the column of “ESSID”. “ESSID”.
S M - 5 3 0 0 S e r v i c e M a n u a l | 61 61
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.2 Wireless Adapter Setting Procedure
Picture
5) Keying the ESSID. (E.g. SM-5300). Then SM-5300). Then touch [ENTER].
6) Select the column of “SECURITY MODE”. MODE”.
7) Select desired security mode (E.g. WPA2PSK), then WPA2PSK), then touch [SAVE] to save change setting.
8) Select the column of “KEY”. “KEY”.
S M - 5 3 0 0 S e r v i c e M a n u a l | 62 62
System Setup
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––
6.2 Wireless Adapter Setting Procedure
Picture
9) Keying the Password. (E.g. 1234567890) 1234567890).. Then touch [ENTER].
10) Touch
[SAVE] button to save setting changed.
11) Setting Successfully Successfully changed.
S M - 5 3 0 0 S e r v i c e M a n u a l | 63 63
Hardware Test And Maintenance
–––––––––––––––––––
7.1 Internal Count Hardware Test And Maintenance 7.1 Internal Count Mode
Procedure 1) In Registration mode, press
Picture and follow by
key button to MENU [MAINTENANCE] [MAINTENANCE] [SCALE] [IR COUNT] to go to Internal Count mode.
2) Internal Count mode.
No Weight
Full Weight
S M - 5 3 0 0 S e r v i c e M a n u a l | 64 64
Hardware Test And Maintenance
–––––––––––––––––––
7.2 Printer Test 7.2 Printer Test
7.2.1 Sensors Status Procedure 1) In Registration mode, press
Picture and follow by
key button to MENU [MAINTENANCE] [MAINTENANCE] [PRINTER] [PRINTER TEST] to go to printer test mode.
2) In Printer Test menu, select the status of Printer.
[STATUS] will show
3) Open the scale front door; the [Head Open] check box will appear tick mark that means the Head Open Switch is working.
4) Pull out the Cassette a little bit; the [Cassette Open] check box will appear tick mark that means the Head Open sensor is working.
S M - 5 3 0 0 S e r v i c e M a n u a l | 65 65
Hardware Test And Maintenance
–––––––––––––––––––
7.2 Printer Test Procedure
Picture
5) Take a label paper and place in front of the peel sensor, and then check the [Peel Sensor] check box will appear tick mark, that means the peel sensor is working.
6) Remove the cassette and the hole
[2] is covered,
then put back the cassette to the scale, and check the [Receipt] check box will appear tick mark.
S M - 5 3 0 0 S e r v i c e M a n u a l | 66 66
Hardware Test And Maintenance
–––––––––––––––––––
7.2 Printer Test 7.2.2 Sensor Calibration 7.2.2.1 Gap Sensor Calibration Procedure 1) In Registration mode, press
Picture and follow by
key button to MENU [MAINTENANCE] [MAINTENANCE] [PRINTER] [PRINTER TEST] to go to printer test mode.
2) In Printer Test menu, select
[SENSOR].
3) Under “Gap” column, touch column, touch [Deep Calibration] to calibrate the gap sensor. A reading of Minimum, Maximum and Threshold will appear.
Note: Threshold value is total of min. + max. divided by 2.
4) Touch [Lite Calibration] to calibrate the gap sensor. A reading of Minimum, Maximum and Threshold will appear.
Note: Threshold value is total of min. + max. divided by 2.
S M - 5 3 0 0 S e r v i c e M a n u a l | 67 67
Hardware Test And Maintenance
–––––––––––––––––––
7.2 Printer Test 7.2.2.2 Peel Sensor Calibration Procedure
Picture
1) In Registration mode, press
and follow by
[MAINTENANCE] key button to MENU [PRINTER] [MAINTENANCE] [PRINTER
TEST] to go to printer test mode.
2) In Printer Test menu, select
[SENSOR].
3) Under “Peel” column, Touch Touch [Calibration] to calibrate the Peel Sensor. A reading of Minimum, Maximum and Threshold will appear.
S M - 5 3 0 0 S e r v i c e M a n u a l | 68 68
Hardware Test And Maintenance
–––––––––––––––––––
7.2 Printer Test 7.2.2.3 Paper End Sensor Calibration Procedure
Picture
1) In Registration mode, press and follow by key button to MENU [MAINTENANCE] [MAINTENANCE] [PRINTER] [PRINTER TEST] to go to printer test mode.
2) In Printer Test menu, select
[SENSOR].
3) Under “Paper End” column, Touch Touch [Calibration] to calibrate the Paper End Sensor.
4) Remove the label from cassette (without any label or receipt paper) and put back to scale. Then select [YES].
S M - 5 3 0 0 S e r v i c e M a n u a l | 69 69
Hardware Test And Maintenance
–––––––––––––––––––
7.2 Printer Test Procedure
Picture
5) A reading of Minimum, Maximum and Threshold will appear. Then touch [Calibration] button again.
6) Put back the label to cassette. The Threshold value should be lower than without label/receipt paper value.. (E.g. 267 lower than 993) value
S M - 5 3 0 0 S e r v i c e M a n u a l | 70 70
Hardware Test And Maintenance
–––––––––––––––––––
7.2 Printer Test 7.2.3 Thermal Head Type Detection Procedure 1) In Registration mode, press
Picture and follow by
key button go to MENU [MAINTENANCE] [MAINTENANCE] [PRINTER] [PRINTER TEST] to go to printer test mode.
2) In Printer Test menu, select [THERMAL] and touch [DETECT] to read the Printer Thermal head type.
S M - 5 3 0 0 S e r v i c e M a n u a l | 71 71
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance 7.3 Database Maintenance
7.3.1 Database Initialization Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [DATABASE] to go to DATABASE mode.
2) In Database menu, select [INIT].
3) Select the desired any or all database, then touch [START] button to start initialization.
4) Select
[YES] to confirm initialization database.
S M - 5 3 0 0 S e r v i c e M a n u a l | 72 72
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance Procedure
Picture
5) Waiting for initialization progress.
6) Initialization database successfully successfully..
7.3.2 Database Clear Open Transaction Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [DATABASE] to go to DATABASE mode.
2) In Database menu, select TRANSACTION].
[CLEAR OPEN
S M - 5 3 0 0 S e r v i c e M a n u a l | 73
SM
5 3 0 0 S e r v i c e M a n u a l | 73 73
Hardware Test And Maintenance 7.3 Database Maintenance Procedure 3) Select
Picture
[YES] button.
4) Waiting for database clear open transaction in progress.
5) Clear Open Transaction Database successfully.
7.3.3 Load Default Data Procedure 1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [DATABASE] to go to DATABASE mode.
Picture
–––––––––––––––––––
SM
5 3 0 0 S e r v i c e M a n u a l | 74 74
Hardware Test And Maintenance 7.3 Database Maintenance Procedure 2) In Database menu, select DATA].
3) Select
Picture [LOAD DEFAULT
[YES] to confirm loading the default data.
4) Waiting for default data loading in machine.
5) Loading default data successfully.
–––––––––––––––––––
SM
5 3 0 0 S e r v i c e M a n u a l | 75 75
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance 7.3.4 Database Backup This “Database Backup” method is allow the scale to back -up -up data file for further “Database Restore” and “Database Migration” to use. use. (Note: Please refer to “7.3.5 Database Backup” and “7.3.6 Database Migration” Migration”). ).
Ethernet Cable
Ethernet Cable Switch
Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [DATABASE] to go to Database mode.
2) In Database menu, select
3) Select
[BACKUP].
[YES] to confirm backup database.
SM
5 3 0 0 S e r v i c e M a n u a l | 76 76
Hardware Test And Maintenance 7.3 Database Maintenance Procedure
Picture
4) Waiting for backup database in process.
5) Backup database successfully.
Note: From below Step 6 to 10 is show the backup file location in scale.
6) In PC, run the Filezilla Client program.
7) Keying the scale IP address, User name and Password. Then click [Connect] to connecting the scale. IP address: 192.168.XXX.XXX User: root (Default) Password:
teraoka (Default)
8) Under the [root] directory, double click upper level directory.
[..] to go to
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 77 77
Hardware Test And Maintenance 7.3 Database Maintenance Procedure 9) Under
[/] directory, select [opt] folder.
10) Select
[database] folder.
11) The display will show the backup file E.g. [SM880.dat_backup.zip].
Note: Please copy backup file to PC any desired folder location (e.g. C drive) for further database restore to used.
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 78 78
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance 7.3.5 Database Restore - This “Database Restore” method is allow is allow to restore the database backup file from one scale to the other scale in same PCScale software version. - Please refer to instruction i nstruction of “7.3.4 Database Backup” for database backup file. file. (Note: For those database restore in different PCScale software version please follow the instruction of “7.3.6 Database Migration”. Migration”.))
Ethernet Cable
Ethernet Cable Switch
Procedure
Picture
1) In PC, run the Filezilla Client program.
2) Keying the scale IP address, User name and Password. Then click [Connect] to connecting the scale. IP address: 192.168.XXX.XXX User: root (Default) Password: teraoka (Default)
3) Under the [root] directory, double click to upper level directory.
[..] to go
S M - 5 3 0 0 S e r v i c e M a n u a l | 79 79
Hardware Test And Maintenance 7.3 Database Maintenance Procedure 4) Under
Picture
[/] directory, select [opt] folder.
5) Open the
[database] folder.
6) From PC copy the previous save backup file E.g. [SM880.dat_backup.zip] to inside this database folder.
7) In Scale Registration mode, press
and follow
by key button go to MENU [MAINTENANCE] [MAINTENANCE] [DATABASE] to go to Database mode.
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 80 80
Hardware Test And Maintenance 7.3 Database Maintenance
8) In Database menu, select
9) Select
[RESTORE].
[YES] to confirm restore database.
10) Waiting for restore database in process.
11) Restore database successfully. Click
[OK] to exit.
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 81 81
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance 7.3.6 Database Migration - This “Database Migration” method is allow is allow to migrate the database backup file from one scale to the other scale in different PCS version. - Please refer to instruction of “ of “7.3.4 7.3.4 Database Backup” Backup” for for database backup file. (Note: Ensure migrate the file from “Lower “Lower” ” to “Upper “Upper” ” PCScale PCScale software version)
Ethernet Cable
Ethernet Cable Switch
Procedure
Picture
1) In PC, run the Filezilla Client program.
2) Keying the scale IP address, User name and Password. Then click [Connect] to connecting the scale. IP address: 192.168.XXX.XXX User: root (Default) Password: teraoka (Default)
3) Under level the [root] directory, double click to upper directory.
[..] to go
S M - 5 3 0 0 S e r v i c e M a n u a l | 82 82
Hardware Test And Maintenance 7.3 Database Maintenance Procedure 4) Under
Picture
[/] directory, select [opt] folder.
5) Open the
[database] folder.
6) From PC copy the previous save backup file E.g. [SM880.dat_backup.zip] to inside i nside this database folder.
7) In Scale Registration mode, press
and follow
by key button go to MENU [MAINTENANCE] [MAINTENANCE] [DATABASE] to go to Database mode.
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 83 83
Hardware Test And Maintenance 7.3 Database Maintenance Procedure 8) In Database menu, select MIGRATION].
9) Select
Picture [DATABASE
[YES] button.
10) Waiting for database migration in progress.
11) Migration Database successfully. Click exit.
[OK] to
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 84 84
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance 7.3.7 USB Backup / Restore - Plug in the USB storage device to scale USB port. USB Storage Device
7.3.7.1 USB Backup (Note: Make sure the Backup data file restore for other scale is the same PCScale software version.) version.)
Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [USB BACKUP/RESTORE] to go to USB Backup/Restore mode.
2) Select
[MANUAL BACKUP].
3) Select the desired data and touch button.
[CONFIRM]
4) Select the USB storage disk [USB 1 (/dev/sda1)] and click [CONFIRM] button to start backup the file.
S M - 5 3 0 0 S e r v i c e M a n u a l | 85 85
Hardware Test And Maintenance 7.3 Database Maintenance Procedure
Picture
5) Data backup in USB storage device is successfully. Then touch [OK] and [EXIT] (x2) return back to USB Backup/Restore menu.
6) In USB Backup/Restore Backup/Restore menu, select BACKUP] to set the backup schedule.
[SCHEDULE
7) Select [SCHEDULE WEEKLY BACKUP] or [SCHEDULE DAILY BACKUP].
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 86 86
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance Procedure 8) Set the desired setting and click the
Picture [CONFIRM].
Weekly Backup screen
Daily Backup screen
S M - 5 3 0 0 S e r v i c e M a n u a l | 87 87
Hardware Test And Maintenance
–––––––––––––––––––
7.3 Database Maintenance 7.3.7.2 USB Restore (Note: Make sure Backup data file restore from other scale is the same PCScale software version.)
Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [USB BACKUP/RESTORE] to go to USB Backup/Restore mode.
2) In USB Backup/Restore Backup/Restore mode, Select MANUAL BACKUP].
[RESTORE
3) Select the USB storage disk [USB 1 (/dev/sda1)] and touch [CONFIRM] button.
4) Select the desired data and touch [CONFIRM] button to start restore the backup file.
S M - 5 3 0 0 S e r v i c e M a n u a l | 88 88
Hardware Test And Maintenance 7.3 Database Maintenance Procedure 5) Data restored from USB storage device is successfully.
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 89 89
Hardware Test And Maintenance 7.4 Hardware Test
7.4 Hardware Test
7.4.1 Input Procedure
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [HARDWARE TEST] to go to Hardware Test menu.
2) At Hardware Test menu, touch [INPUT] then press scale key button, scan barcode or slide the magnetic card.
3) The screen will show the value (Value may different depend on different data input). If not any response on the screen that mean the input test fail.
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 90 90
Hardware Test And Maintenance 7.4 Hardware Test
7.4.2 USB Procedure
Picture
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [HARDWARE TEST] to go to Hardware Test menu.
2) At Hardware Test menu, connect USB keyboard/Mouse to scale USB port, then select and touch [DETECT] button.
[USB]
[I: Bus=0003 Vendor=413c Product=2106…] , If fail the message will display [NO USB HID DEVICE DETECTED]. 3) If Ok, the screen will display message
Ok
Fail
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 91 91
Hardware Test And Maintenance
–––––––––––––––––––
7.4 Hardware Test 7.4.3 Ethernet Procedure 1) In Registration mode, press
Picture and follow by
key button go to MENU [MAINTENANCE] [MAINTENANCE] [HARDWARE TEST] to go to Hardware Test menu.
2) At Hardware Test menu, connect Ethernet LAN cable from PC to Scale and select [ETHENET], then touch [DETECT eth0] button. (Ensure the PC & Scale is to set the IP Address already)
3) Scrolls down the screen will display the Ethernet information, TX and RX data transit rate. Please check the RX & TX data transit rate as below.
Example for OK: RX bytes: 2394444 (2.2 MiB) TX bytes: 26683491 (27.1 MiB)
Example for Fail: RX bytes: 0 (0.0 b) TX bytes: 0 (0.0 b)
S M - 5 3 0 0 S e r v i c e M a n u a l | 92 92
Hardware Test And Maintenance 7.4 Hardware Test
7.4.4 Drawer Procedure
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [HARDWARE TEST] to go to Hardware Test menu.
2) At Hardware Test menu, select [CASH DRAWER] then connect the Cash Drawer cable to the Scale cash drawer port.
3) Touch [OPEN] the status message will show [OPENED] and the Drawer door should be open.
Note: i. Sometime the cash drawer not opening maybe is the powers energize not enough, when this case happening can try to set the different value e.g. [100ms] in Drawer1 Open Pulse Width. ii. This scale are allow to support 2 unit cash drawer at the same time in 1 cash drawer port, but need to using special cable for connecting 2 unit.
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 93 93
Hardware Test And Maintenance 7.4 Hardware Test
7.4.5 LCD Procedure
1) In Registration mode, press and follow by key button go to MENU [MAINTENANCE] [MAINTENANCE] [HARDWARE TEST] to go to Hardware Test menu.
2) At Hardware Test menu, select [LCD].
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 94 94
Hardware Test And Maintenance 7.5 Touch Screen Calibration
7.5 Touch Screen Calibration
Procedure
Picture
1) In Registration mode, press
and follow by
key button go to MENU [MAINTENANCE] [MAINTENANCE] [SERVICE ADVANCE] to go to Service Advance maintenance mode.
2) Keying the Password and select
Password:
[ENTER] button.
0953
3) In Service mode, touch [TOUCH SCREEN CALIBRATION].
4) Touch and hold side top corner.
[Circle point] 2 second at left
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 95 95
Hardware Test And Maintenance 7.5 Touch Screen Calibration Procedure
Picture
5) Touch and hold [Circle point] 2 second at left side bottom corner.
6) Touch and hold side center area.
[Circle point] 2 second at right
7) Touch and hold side center area.
[Circle point] 2 second at left
8) Touch and hold top area.
[Circle point] 2 second at center
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 96 96
Hardware Test And Maintenance 7.5 Touch Screen Calibration Procedure 9) If completed, the screen will display message [Touch Screen Calibration Success], press and hold anywhere for 3 second will to exit.
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 97 97
Hardware Test And Maintenance 7.6 Write AD Checksum
7.6 Write AD Checksum
Note: Enable ””.. 1) Ensure the Span Switch is set to “ Enable 2) This procedure will done when the scale replacement a new AD board.
Procedure
Picture
1) In Registration mode, press
and follow by
key button go to MENU [MAINTENANCE] [MAINTENANCE] [SCALE] to go to DATABASE mode.
2) At Scale menu, select
[WRITE CHECKSUM].
3) Keying the Password or Enable the Span Switch, then touch [CONFIRM] button.
4) Waiting for write checksum in process.
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 98 98
Hardware Test And Maintenance 7.6 Write AD Checksum Procedure 5) Write Checksum successfully successfully..
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 99 99
Hardware Test And Maintenance 7.7 System Information
7.7 System Information
Procedure
Picture
1) In Registration mode, press key button go to MENU [SYSTEM INFO].
and follow by
[MAINTENANCE]
2) In System Info mode, select [SCALE] will show the information of “Software Version”, “Model Name”, “AD Version”, “Checksum” “Checksum” and “Q “QT T version”
3) Select [SUBCPU] will show the information of “Printer version”, and and “Printer Boot Boot Loader version”. version”.
4) Select [BOOT FLASH] will show the information of “Boot FLASH] will Flash” and “Boot Loader”.
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 100 100
Hardware Test And Maintenance 7.7 System Information Procedure
5) Select [DATABASE] will show the quantity of “PLU”, “Main Group” Group” and “Department”. “Department”.
6) Touch arrow button to go to next screen, and select [SYSTEM] will show the information of “Linux “ Linux Operating System version”, “Memory Capacity” and “Disk Space”. Space”.
7) Select [SD CARD] will show the information of “Manufacturer ID”, ID”, “OEM ID”, “Na “Name”, me”, “Size” and “Manufacturing Date”. Date”.
8) Select [BANK TERMINAL] will show the information of “Message Module Checksum” and “Bank Terminal Interface checksum”. checksum”.
Picture
–––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 101 101
Hardware Test And Maintenance 7.8 VNC Client Theme Viewer
7.8 VNC Client Theme Viewer
Ethernet
Ethernet
Straight cable
Straight cable
HUB
i. Connect the Ethernet Straight cable from PC to HUB. ii. Connect the Ethernet Straight cable from SM-5300 to HUB.
Procedure 1) Open any VNC Client program. (Eg. vncviewer)
2) Keying the SM-5300 machine IP address [E.g. 192.168.XXX.XXX] and then click [Connect] button.
3) The PC will link and show the display from SM-5300 machine.
Picture
––––––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 102 102
Hardware Test And Maintenance
–––––––––––––––––––
7.9. Maintenance 7.9 Maintenance
7.9.1 Thermal Head Cleaning To maintain good quality printouts and long life span for the thermal print head, regular cleaning of the thermal print head is required. Please use the cleaning kit supplied with the product.
Instruction 1. Turn OFF Scale by Main Power Switch. 2. Open the printer door by pulling the printer latch l atch outward horizontally. 3. Swing open the printer door in a clockwise direction. 4. Pull out the cassette horizontally. 5. Use the tip of the cleaning tool to clean the thermal head portion (Green part):
CAUTION Use only the cleaning pen from the provided cleaning kit. Do not clean or try to remove dirt or anything sticking on thermal head with sharp objects – objects – this this will DAMAGE the thermal print head. 6. After cleaning, push back the cassette into the main unit until a lock l ock sound is heard. 7. Close the printer door by pushing at the lower area of the printer door until a lock sound is heard. Refer to diagram below:
Push HERE to lock the printer door 8. Turn ON the scale, and depress
[FEED] key to feed label/receipt.
S M - 5 3 0 0 S e r v i c e M a n u a l | 103 103
Hardware Test And Maintenance
–––––––––––––––––––
7.9. Maintenance 7.9.2 Scale Surface Cleaning Clean scale surfaces and platter periodically with a soft damp cloth. Do not use alcohol or detergent.
7.9.3 Dismantled Thermal Head
1) Push the printer button slide to left to open the printer
2) Press the two latches from the rear side.
3) Press the two latches from the front side.
5) Loosen the 2pc screws.
6) Remove the Thermal Head.
door and remove the cassette kit.
4) Disconnect the Thermal Head cable connector.
S M - 5 3 0 0 S e r v i c e M a n u a l | 104 104
Hardware Test And Maintenance
–––––––––––––––––––
7.9. Maintenance 7.9.4 Important Note to open Display Rear Cover When loosen the 8pc screw to open the display rear cover, please ensure to LIE DOWN the machine as below picture and hand HOLD the front display panel, this is avoiding in-front display panel too heavy to drop down.
Table
S M - 5 3 0 0 S e r v i c e M a n u a l | 105 105
Firmware Upgrading
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
8.1 PCScale Software Firmware Upgrading 8.1 PCScale Software
Procedure
Picture
1) Open and run the FTP client program, e.g.
[FileZilla]. 2) Enter the scale IP address, User [root] and Password [teraoka], then click the [Quickconnect] button.
3) Double click the
[ .. ] symbol to go to upper level.
4) Copy and paste the upgrading PCScale software (Installer) under thecompleted PCScale [ / ] directory. software upgrading need After to reboot the scale power.
S M - 5 3 0 0 S e r v i c e M a n u a l | 106 106
Firmware Upgrading
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
8.2 Printer Firmware 8.2 Printer Firmware
Procedure
Picture
1) In Registration mode, select [MENU] [MAINTENANCE] [MAINTENANCE] [PRINTER] [PRINTER TEST] to go to printer test mode.
2) In Printer Test menu, touch
[FIRMWARE].
3) Touch [READ] to reading the current firmware version. (The below column will show the new firmware version). version).
4) Touch
[UPDATE] button.
S M - 5 3 0 0 S e r v i c e M a n u a l | 107 107
Firmware Upgrading
–––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– –––––––––
8.2 Printer Firmware Procedure 5) Touch
[YES] to confirm start updating the firmware.
6) Waiting for firmware upgrading process.
7) Firmware updated successfully.
8) Touch [READ] again to confirm the new firmware version is updated.
Picture
S M - 5 3 0 0 S e r v i c e M a n u a l | 108 108
Major Parts Disassembly
–––––––––––––––––––––––––––––––––––––
9.1 SM-5300B Major Parts Disassembly 9.1 SM-5300B
9.1.1 Disassembly of Platter Support and Top Cover Step 1:
44017007000101 Platter AA (SM-5300)
Step 2:
44017002801102 Cover AK (Bench Cus Inner)
44017002801000 Cover AJ (Bench Cus Outer)
S M - 5 3 0 0 S e r v i c e M a n u a l | 109 109
Major Parts Disassembly
–––––––––––––––––––––––––––––––––––––
9.1 SM-5300B Step 3: 101 101 101
101 44017008800101 Support AA (Platter Support)
Step 4: 44017002801704 Cover AQ (Main Top W 55 PRT)
102
Screw Type: 101 – Sems 101 – Sems B M4x16 102 – 102 – Sems Sems B M4x20
102
102
102 102
S M - 5 3 0 0 S e r v i c e M a n u a l | 110 110
Major Parts Disassembly
–––––––––––––––––––––––––––––––––––––
9.1 SM-5300B 9.1.2 Disassembly of Customer Display LCD Step 1: 101 101 101
Step 2: 103 44016701809600 Bracket DR(& Inch LCD-Holder Bkt)
103
12AXLCD0CDTT07 7Inch LCD Panel CDT-T-0700-008 (A0) Item 6
44017001800502 Bracket AE (Bench PCB)
103 103
102 102 104 102
Screw Type: 101 – Binding 101 – Binding 102 – 102 – Binding Binding 103 – 103 – Binding Binding 104 – 104 – Binding Binding
Head Head Head Head
M3x8 M3x4 M3x3 M3x6
44016701809600 Bracket DR(7 Inch LCD-Holder Bkt)
44017090300100 SM5300 Cus Disp Blk AA (LVDS)
S M - 5 3 0 0 S e r v i c e M a n u a l | 111 111
Major Parts Disassembly
–––––––––––––––––––––––––––––––––––––
9.1 SM-5300B 9.1.3 Disassembly of Base BD, Keyboard and Operator Display LCD Step 1: 101 101
101
Step 2:
102 12MSSDC0SDAE08 SDSDAE-008G SANDISK
102 102
44017090200100 SM-5300 Base BD
102 Item 1 44017090100200 I.MX6S (REV1.2) CPU BD
Screw Type: 101 – 101 – Binding Binding Head M3x6 102 – Binding 102 – Binding Head M3x4
S M - 5 3 0 0 S e r v i c e M a n u a l | 112 112
Major Parts Disassembly
–––––––––––––––––––––––––––––––––––––
9.1 SM-5300B Step 3:
102 102 102 102 101
101 101
101
101 101 101
101
44017008800303 Support AC (OP PCB)
Step 4: 12MXLCD0QTPB7D 7 Inch LCD QTPB7D0072 (Holitech)
Item 5
44017090400100 SM-5300 Keyboard Item 2
103
Screw Type: 101 – Binding 101 – Binding Head M3x12 102 – 102 – PT PT Screw M3x8 103 – 103 – Binding Binding Head M3x10
44017002300102 Case AA (7IN OP-INPANE Front W)
12S0TSP0G2T200 Panasonic 7TP EMU601G2T20 E MU601G2T200 0
S M - 5 3 0 0 S e r v i c e M a n u a l | 113 113
Major Parts Disassembly
–––––––––––––––––––––––––––––––––––––
9.1 SM-5300B 9.1.4 Disassembly of Power Unit 101
101
101 101 Item 3
12PNPWUOTSS100 SPS TSS100
44017004800100 Insulator AA (Power Supply)
Screw Type: 101 – Pan 101 – Pan S Tiet M3x8 102 – 102 – Binding Binding Head M3x4
102
S M - 5 3 0 0 S e r v i c e M a n u a l | 114 114
Major Parts Disassembly
–––––––––––––––––––––––––––––––––––––
9.1 SM-5300B 9.1.5 Disassembly of AD Board 101
Step 1:
101
Step 2:
44017001800201 Bracket AB (AD)
Item 4
44016790300400 SM5500 I/F Blk AD (SM_07 AD)
Screw Type: 101 – Pan 101 – Pan S Tiet M3x8 102 – 102 – Binding Binding Head M3x6
102 102
S M - 5 3 0 0 S e r v i c e M a n u a l | 115 115
Major Parts Disassembly
––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––
9.2 SM-5300P 9.2 SM-5300P
9.2.1 Disassembly of Pole, Customer Display Board and LCD Step 1: Item 7
44017002800202 Cover AB (Pole Cus Display) 12MXLCD0QTPB7D 7-Inch LCD QTPB7D0072 (Holitech)
44017002800500 Cover AE (Pole Bottom S)
Step 2:
44017007000101 Platter AA (SM-5300)
44017090300300 IO Blk AC (Rev-E, Holitech)
Item 5 102 102 103 102
Screw Type: 101 – 101 – Sems Sems B M4x14 102 – 102 – Binding Binding Head M3x4 103 – Binding 103 – Binding Head M3x6
101 101
101 101
S M - 5 3 0 0 S e r v i c e M a n u a l | 116 116
Major Parts Disassembly
––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––
9.2 SM-5300P Step 3:
44017002800405 Cover AD (Pole Cus Bottom B)
S M - 5 3 0 0 S e r v i c e M a n u a l | 117 117
Major Parts Disassembly
––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––
9.2 SM-5300P 9.2.2 Disassembly of Top Cover Step 1: 101 101 101 101
44017008800101 Support AA (Platter Support)
Step 2: 44017002801704 Cover AQ (Main Top W 55 PRT)
102
Screw Type: 101 – Sems 101 – Sems B M4x16 102 – 102 – Sems Sems B M4x20
102
102
101 102
S M - 5 3 0 0 S e r v i c e M a n u a l | 118 118
Major Parts Disassembly
––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––
9.2 SM-5300P 9.2.3 Disassembly of Base BD, Keyboard and Operator Display LCD Step 1: 101 101
101
Step 2: 102 12MSSDC0SDAE08 SDSDAE-008G SANDISK
102
102 102
44017090200100 SM-5300 Base BD Item 1
Screw Type: 101 – 101 – Binding Binding Head M3x6 102 – 102 – Binding Binding Head M3x4
44017090100200 I.MX6S (REV1.2) CPU BD
S M - 5 3 0 0 S e r v i c e M a n u a l | 119 119
Major Parts Disassembly
––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––
9.2 SM-5300P Step 3:
102 102 102
102 101 101
101 101
101 101 101 101
44017008800303 Support AC (OP PCB)
Step 4: Item 6
12MXLCD0QTPB7D 7 Inch LCD QTPB7D0072 (Holitech)
44017090400100 SM-5300 Keyboard
Item 2
103 44017002300102 Case AA (7IN OP-INPANE Front W)
Screw Type: 101 – Binding 101 – Binding Head M3x12 102 – 102 – PT PT Screw M3x8 103 – 103 – Binding Binding Head M3x10
12S0TSP0G2T200 Panasonic 7TP EMU601G2T200
S M - 5 3 0 0 S e r v i c e M a n u a l | 120 120
Major Parts Disassembly
––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––
9.2 SM-5300P 9.2.4 Disassembly of Power Unit 101
101
101 101 Item 3
12PNPWUOTSS100 SPS TSS100
44017004800100 Insulator AA (Power Supply)
Screw Type: 101 – Pan 101 – Pan S Tiet M3x8 102 – 102 – Binding Binding Head
102
S M - 5 3 0 0 S e r v i c e M a n u a l | 121 121
Major Parts Disassembly
––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––– –––
9.2 SM-5300P 9.2.5 Disassembly of AD Board 101
Step 1: 101
Step 2:
44017001800201 Bracket AB (AD)
Item 4
44016790300400 SM5500 I/F Blk AD (SM_07 AD) 102
Screw Type: 101 – Pan 101 – Pan S Tiet M3x8 102 – 102 – Binding Binding Head M3x6
102
S M - 5 3 0 0 S e r v i c e M a n u a l | 122 122
HARDWARE DETAILS
–––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––
10.1 Block Diagram Hardware Details 10.1 Block Diagram
10.1.1 Bench (B) & Pole (P)
S M - 5 3 0 0 S e r v i c e M a n u a l | 123 123
HARDWARE DETAILS
10.1 Block Diagram 10.1.2 Elevated (EV) & Self Service Pole (SSP)
–––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––
S M - 5 3 0 0 S e r v i c e M a n u a l | 124 124
Hardware Details
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––––––––––––
10.2 Base Board (TWB-13670-0 RevG) (For Bench & Pole) 10.2 Base Board (TWB-13670-0 Rev G) (For Bench & Pole)
CN10
CN6 CN11 CN1
CN12
CN5
Component Side
CN16
CN9
CN8
CN15 CN14
CN4
CN3
Solder Side
CN7
Connector
Description
CN1 CN3 CN4 CN5 CN6 CN7 CN8 CN9 CN10 CN11 CN12 CN14 CN15
Touch Panel Interface Power Supply DC 24V Input Ethernet 10/100 Base-T Connector (RJ-45) & Dual USB Port V2.0 (x2) Dual USB Port V2.0 (x2) Cash Drawer Interface Operator LCD Display Interface Customer LCD Display Interface Thermal Head, Printer Sensor and Stepper Motor Interface Keypad Interface Debug Port SD Card Slot AD Board Interface SM-5500SSP 19” AUO Display Interface Interface
CN16
LED Indicator with Present Sensor (For future used)
S M - 5 3 0 0 S e r v i c e M a n u a l | 125 125
Hardware Details
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––––––––––––
10.2 Base Board (TWB-13670-0 RevG) (For Bench & Pole) Printing Type Jumper Setting Jumper Label JP2 JP3 JP5 JP6 JP8 JP9 JP17
Open Short 1-2 1-2 2-3 2-3 2-3
Linerless Short Open 1-2 2-3 1-2 2-3 1-2
S M - 5 3 0 0 S e r v i c e M a n u a l | 126 126
Hardware Details
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––––––––––––
10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service) 10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service)
CN7 CN12
CN11
CN1
CN9
CN4 CN10 CN5
Component Side
CN8
Solder Side
CN3
Connector Functional Listing Connector Description CN1 CN3 CN4 CN5 CN8 CN9 CN10 CN11 CN12 CN13
Touch Panel Interface Operator Display Interface Customer Display Interface SM-5500SSP 19” AUO Display Display Keypad Interface Base Board to Relay Board Interface Internal USB USB SD Card Slot Infrared Interface (For LCD Activation) Touch Panel Extension Interface
CN13
S M - 5 3 0 0 S e r v i c e M a n u a l | 127 127
Hardware Details
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––––––––––––
10.3 Base Board (TWB-14000-0 Rev C) (For Elevated & Self Service) Printing Type Jumper Setting Jumper Label JP6 JP7
1-2 Open
Customer Display Backlight Jumper Setting Elevated (EV) Jumper JP17
1-2
Linerless Open Open
Self Service (SS) 2-3
S M - 5 3 0 0 S e r v i c e M a n u a l | 128 128
Component Side
Hardware Details
––––––––––––––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––––––––– ––––––––––––––––
10.4 Relay Board (TWB-14010-0 Rev B) (For Elevated & Self Service) 10.4 Relay Board (TWB-14010-0 Rev A) (For Elevated & Self Service)
CN1
CN8
CN5 CN3
CN6 CN7 CN4 CN9 CN10
CN2
Connector Functional Listing Connector Description CN1 CN2 CN3 CN4 CN5 CN6 CN7 CN8 CN9 CN10
Cash Drawer Connector (RJ-11) DC 24V to Base Board Base Board to Relay Board interface Internal USB AD Board Interface Ethernet 10/100 Base-T Connector (RJ-45) Dual USB Port V2.0 (x2) Dual USB Port V2.0 (x2) Power Supply DC 24V Input Thermal Head, Printer Sensor and Stepper Motor Interface
Printing Type Jumper Setting Label Jumper
Linerless
JP1 JP2 JP3* * This jumper implements
Open Open Open above
1-2 1-2 1-2 from Relay Board TWB-14010-0 Rev. C
S M - 5 3 0 0 S e r v i c e M a n u a l | 129 129
Port Pin Configuration
––––––––––––––––––––––––––––––––––––––––– ––––––––––––––––––––––––––––––– ––––––––––
11.1 Ethernet Port / USB Port / Cash Drawer Port Port Pin Configuratio Configuration n 11.1 Ethernet Port / USB Port / Cash Drawer Port
Ethernet Port (RJ45)
Scale side
Pin 1
Pin 1 2 3 4 5 6 7 8
Pin 8
Signal TX+ TXRX+ NC NC RXNC NC
USB Port Pin 1
Pin 1 2 3 4
Pin 4
Signal +5V USB DUSB D+ GND
Cash Drawer Port (RJ11) Pin 1
Pin 6
Pin 1 2 3 4 5
Signal NC Drawer Open Drawer Status 24V NC
6
GND
S M - 5 3 0 0 S e r v i c e M a n u a l | 130 130
Revision Records
–––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––– ––––––––––––––
SM-5300 (Doc. No. SER-SM-087) RevisionRecords
Serial No.
Date
Description of Changes
Software Version Remarks
001
01 Jun 2014
First Release
V15.33.33V15.33.33-3 3
002
05 Aug 2014
1) Adding the Loadcell type on the specification. 2) Updating the block diagram of Bench and Pole type. 3) Update model specification for NAND flash memory replace by SD Card 8GB. 4) Update model specification for CPU A8 replaced by IMX6. 5) Adding the Cutter Safety Information. 6) Adding the drawing of W&M Sealing. 7) Adding the procedure of VNC Password. 8) Adding the procedure of Wireless adapter setting (AP3001G). 9) Adding the procedure of Base Station (BS-03) setup. 10) Adding the Major Parts Disassembly drawing of Bench and Pole Type. 11) Adding the information of EV and SSP in model specification. 12) Adding the Port pin configuration of Cash Drawer port. 13) Adding the dimension of EV and SSP type. 14) Adding the Block Diagram of EV and SSP type. 15) Change the photo for new design of Bench and Pole I/O port. 16) Adding the I/O port and SD Card insert direction of EV and SSP type. 17) Adding the procedure of Self Service Screen Exit to Main Menu Screen. 18) Adding the Self Service display indicator layout.
V15.37.36-5 V15.37.365
Tentative Edition Edition 1
S M - 5 3 0 0 S e r v i c e M a n u a l | 131 131
Revision Records
–––––––––––––––––––––––––––––––––––––––––––––––––––––– –––––––––––––––––––––––––––––––––––––––– ––––––––––––––
SM-5300 (Doc. No. SER-SM-087) Serial no. Date
Description of Changes 19) Adding the Instruction of VNC Client theme viewer. 20) Adding the Information of Carefully to open the display rear cover. 21) Adding the PCB connector interface and Jumper setting of Base Board & Relay Board. 22) Adding the Information of Hazardous Material. 23) Editing the procedure of Database backup, Database Restore and Database Migration. 24) Editing the Instruction of Sensor Calibration. 25) Editing the information of functional structure.
Software Version Remarks
S M - 5 3 0 0 S e r v i c e M a n u a l | 132 132
View more...
Comments
