Debbie Sampson is an accomplished human resource / organization development consultant with extensive experience leading...
Debbie Sampson, MA, SPHR Edgewater, MD 21037
[email protected]
Cellular: 443-822-9248 Residence: 410-956-5182
HUMAN RESOURCES /ORGANIZATIONAL DEVELOPMENT CONSULTANT/ BUSINESS PARTNER Accomplished human resource/organization development consultant with extensive experience leading and implementing largescale change, facilitation, leadership development, workforce planning, and talent management; in; Proven track record of partnering with key stakeholders in various industries including business, higher education, and healthcare in the design, implementation, and execution of enterprise-wide strategic plans that successfully drive large-scale change; Demonstrated ability to analyze performance issues, present creative solutions, and achieve desired business results; Proven ability to develop and lead cohesive, highly engaged teams. Experience includes:
Organizational Development Consulting Integrated Talent Management Succession Planning Competency Development Large-scale Change Management Leadership Development & Executive Coaching – certified
HR Administration (recruiting, employee relations, policies & procedures) – SPHR certified Business Process Improvement Training & Development Strategic Planning Performance Management
CAREER HISTORY Johns Hopkins University, Baltimore, 2008–2014 Sr. Director, Talent Management & Organization Development Led, directed, and developed high-performing team (30 members); recognize as one of top 10 ranking managers based on Gallup Engagement results; and managed a budget of $4.5 million. Reported to Executive Vice President, Human Resources. Created/Implemented an Integrated Talent Management Strategy for the University which included; Onboarding, Workforce Analysis, Performance Management/Employee Development, Competency Development, Leadership Development/360, and Succession Planning. Work recognized as a best practice model at CUPA national conference in 2012. Managed multiple strategic, large-scale change initiatives throughout the University and Johns Hopkins Medicine: o Led implementation on online performance management process , driven by SuccessFactors o Directed University Training Development, and Leadership Development programs. (Increased training delivery capacity by 40%, with 97% satisfaction) o Spearheaded the administration, communication, and training of Gallup Engagement Survey, for the entire University. Achieved record response rate for any survey administered University-wide. o Partnered with Cook-Ross Inc., to design and implement a system-wide diversity & inclusion training strategy for entire University; trained 50+ internal facilitators. Significantly increasing overall diversity/inclusion awareness. Director, Organization Development & Diversity 2006-2008 Delivered leadership development, team development, and organizational development consulting, achieving significant enhancements in overall organizational effectiveness for numerous clients throughout the University. Senior Organization Development Specialist 2002-2006 Collaborated with leaders and cross-functional teams throughout the University to provide organization development consulting, group facilitation, team development, conflict resolution, strategic planning, diversity/inclusion training, and business process redesign.
Allstate Insurance Corp., Northbrook, Illinois Property and casualty insurance company; $35 billion in revenues, 60,000 employees HR/OD Department Manager, Corporate Office – 1997 - 2002
1986- 2002
Debbie Sampson, MA, SPHR
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Led international HR team responsible for handling expatriate administration, training/communication strategy, and oversight of HR policies/procedures for 6 international offices.
Spearheaded the design, implementation, and training of performance management & performance improvement process for Allstate’s entire 60,000 employees and agents. Led cross functional team in the design/development of Allstate’s 1st company-wide online employee satisfaction survey for all 60,000 employees and agents; Designed training material for managers & supervisors to increase skills. Leadership Index improved each year by 4-10 ppt.
HR Department Manager, Direct Response Division- 1994-1997 Managed 4- member HR team providing HR support to Direct Response Division (e.g., recruitment, policy development/administration, employee relations, benefits, compensation, etc.). Guided business clients in executing strategic planning using Malcolm Baldrige approach; large-scale change involving major staff reduction, significant process improvements with savings of $1million. Operational Department Manager, Dean Witter Business – 1990- 1994 Managed 50 - member team, with 6 direct reports. Oversaw new business, call-center, broker licensing, and general operational processes & procedures (Increased productivity by 30% and reduced cycle time from 30+ days to 15 days through implementation of process improvements and enhanced cross-training practices) Division Manager, Settlement Annuities – 1987-1990 Managed a team of 5 underwriters and 10 administrative staff responsible for processing settlement annuities for Allstate. Successfully streamlined processes and enhanced communications and reporting, which resulted in significant cost savings and 12% increase in business. Senior Project Manager, Special Projects – 1986 - 1987 Served on a cross-functional team responsible for managing special projects for Allstate Life Insurance. Researched, analyzed, developed recommendations collaborated with clients throughout the organization to implement process improvements and ensure compliance to Federal regulations.
Professional Designations/Certifications Society for Human Resource Management - SPHR certified Life Office Management Association (LOMA) - Fellow Life Management Institute certified CPP, INC - MBTI (Myers-Briggs Type Indicator) Linkage, INC. - Certified Executive Coach, Vital Smarts - Crucial Confrontations; Crucial Conversations Profilor Leadership 360 – Korn ferry (formerly PDI Ninth House) Unconscious Bias Trainer – Cook Ross, Inc. Toastmasters International - Served as Sponsor and chartered 3 different clubs for 3 different organizations
EDUCATION
MA BA
Human Resource/Organizational Development, Webster University Zoology/Medical Technology, Ohio University
PRESENTATIONS Presenter Annual CACHE Colloquium on Disruptive Behavior, June, 2014 – Denver, Colorado Speaker at International Quality & Performance Conference 2001, Long Beach, California Speaker at CUPA National Conference 2005, 2012 – Boston, MA
