Scdl Business Communication Paper-2

SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Communication that includes both organizational and ethnic and national backgrounds of the persons communication is Correct Answer Cultural context Your Answer

Social context

Multiple Choice Multiple Answer Question Grapevine becomes hyperactive when the following factors prevail Correct Answer Feeling of certainty , Feeling of adequacy Your Answer

Feeling of uncertainty , Feeling of inadequacy

Multiple Choice Multiple Answer Question Demerits of grapevine are Correct Answer Less credible , Incomplete information , Unofficial Your Answer

Less credible , Incomplete information , Unofficial

Match The Following Question

Correct Answer

Your Answer

Formal communication

official communication

official communication

Informal communication

unofficial communication

unofficial communication

Downward communication

job instructions

job instructions

Upward communication

improvement suggestions

improvement suggestions

Horizontal communication

coordinate tasks

coordinate tasks

Multiple Choice Single Answer Question Many times good plans don’t see the light of the day due to noncooperation on the part of Correct Answer Executive Your Answer

Executive

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Multiple Choice Single Answer Question It is said that face is the index of Correct Answer Heart Your Answer

Heart

Multiple Choice Multiple Answer Question Eyebrows and eyelids raised and combined with the dilated pupils tells us that the person is Correct Answer Excited , Surprised , Frightened Your Answer

Excited , Surprised , Frightened

Multiple Choice Multiple Answer Question The organizations procedures should be followed for Correct Answer Formal meetings , Informal meetings , Structured meetings Your Answer

Formal meetings

Multiple Choice Multiple Answer Question As a manager the information you require is Correct Answer Information you hear , Information you gather , Information you infer Your Answer

Information you infer

Multiple Choice Multiple Answer Question In less literal terms, vision is the ability to Correct Answer Read between the lines , See opportunity Your Answer

Read between the lines , See opportunity

Match The Following Question

Correct Answer

Your Answer

In order to realize and fulfill you must help other people you must help other people your dreams Time spent on other people without other people there are never wasted can be no success

without other people there can be no success

Helping others improves your quality of life

and the quality of life around you

and the quality of life around you

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Vision is the dream

that will propel you forward that will propel you forward

When you determine what you want

you have made the most important decision of your life

you have made the most important decision of your life

True/False Question

Vision is the ability to perceive something not actually visible, as through mental acuteness, keen foresight , force or power of imagination Correct Answer True Your Answer

True

True/False Question

The realization of vision requires innovation

Correct Answer True Your Answer

False

True/False Question

You can achieve your dreams with average energy and efforts

Correct Answer False Your Answer

False

Multiple Choice Single Answer Question To achieve success you need to develop Correct Answer Goals Your Answer

Attitudes

Multiple Choice Multiple Answer Question These attitudes lead to the ability to see nearly limitless opportunities in everything around you. Correct Answer Positive mental attitude , Determination to overcome failure Your Answer

Positive mental attitude , Determination to overcome failure

True/False Question

Goals are unimportant while pursuing your vision

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question The ways to deal with procrastination effectively Correct Answer Delegate task to others , Develop a discipline , Determine whether a given task must be done Your Answer Delegate task to others Multiple Choice Single Answer Question Empowerment Correct Answer The act of giving people what they need in order to accomplish their goals Your Answer The authority that you have to accomplish your goals True/False Question

Thinking and planning ahead wastes time

Correct Answer False Your Answer

False

True/False Question

All kinds of Stress can be avoided

Correct Answer False Your Answer

True

Multiple Choice Single Answer Question The only service between stores are the way they treat their Correct Answer Customers Your Answer

Customers

True/False Question

If you desire to build relationships, care for people whom you come in contact with Correct Answer True

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Your Answer

True

Multiple Choice Multiple Answer Question Factors important to successful negotiation Correct Answer Trust and distrust between the parties , Each party’s ability to communicate clearly, persuade , Goals and interest of parties Your Answer Trust and distrust between the parties , Each party’s ability to communicate clearly, persuade , Goals and interest of parties Multiple Choice Multiple Answer Question Communication is the art of transmitting Correct Answer Information , Ideas , Attitudes Your Answer

Information , Ideas , Attitudes

Multiple Choice Multiple Answer Question These always boost the morale of the workers Correct Answer Discussions , Training , Meeting Your Answer

Discussions , Training

Multiple Choice Single Answer Question Message Correct Answer The encoded idea takes shape of the message Your Answer

The encoded idea takes shape of the message

Multiple Choice Single Answer Question It is an account or statement, which describes an opinion Correct Answer Report Your Answer

Report

Multiple Choice Single Answer Question It is the most convenient channel used by companies to increase sales revenue, reducing cost of selling and promote consumer satisfaction. Correct Answer Telecommunication Your Answer

Telecommunication

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Multiple Choice Multiple Answer Question Contents of progress report will include Correct Answer Progress made , Problems encountered , Projections Your Answer

Progress made , Problems encountered , Projections

Multiple Choice Single Answer Question Policy memorandums and directives Correct Answer These messages gives work rules, procedures, instructions etc. Your Answer

These messages gives work rules, procedures, instructions etc.

Multiple Choice Single Answer Question Ref: Correct Answer Reference Your Answer

Reference

True/False Question

All companies use printed memorandum stationary for processing memorandums Correct Answer False Your Answer

False

Multiple Choice Single Answer Question Handshake Correct Answer Options a and b Your Answer

Options a and b

Select The Blank Question Boosting your ________ skills can increase your ________ but isn’t a cure-all Correct Answer communication Your Answer

communication

Correct Answer success Your Answer

success

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Select The Blank Question The biggest ________ of personal contacts is the difficulty in ________ them. Correct Answer drawback Your Answer

drawback

Correct Answer arranging Your Answer

arranging

Select The Blank Question A ________ nonverbal communication can control an interaction by knowing when and where to look to produce the ________ results. Correct Answer skilled Your Answer

skilled

Correct Answer desired Your Answer

desired

Select The Blank Question Nodding the head side ways or back and forth conveys the ________ meaning more eloquently than ________. Correct Answer intended Your Answer

unintended

Correct Answer words Your Answer

words

Select The Blank Question ________ may be defined as any form of business transaction in which parties interact ________ rather than by physical exchanges of documents. Correct Answer E-commerce Your Answer

E-commerce

Correct Answer Electrically Your Answer

digitally

Select The Blank

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Question

Whatever type of meeting it may be they always follow generally accepted rules of ________ called ________ procedure. Correct Answer conduct Your Answer

conduct

Correct Answer parliamentary Your Answer

parliamentary

Select The Blank Question Management is about pausing to ask yourself the ________ questions so that your ________ can provide the answers. Correct Answer right Your Answer

right

Correct Answer common sense Your Answer

common sense

Select The Blank Question One of the most important ________ for using your time wisely is to drastically ________ the time that is wasted. Correct Answer strategies Your Answer

strategies

Correct Answer reduce Your Answer

reduce

Select The Blank Question Many people worry ________ about too many ________. Correct Answer unnecessarily Your Answer

unnecessarily

Correct Answer things Your Answer

things

Select The Blank Question If you look for opportunities to provide ________ to others, then you will live a more ________ life and develop many good relationships. Correct Answer service

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SCDL- BUSINESS COMMUNICATION PAPER-2 PAPER CODE – 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________ Your Answer

service

Correct Answer satisfying Your Answer

satisfying

Select The Blank Question At each divergence or pause, ________ the proceedings on the ________ goals Correct Answer re-focus Your Answer

review

Correct Answer original Your Answer

original

True/False Question

Lateral communication is between co-workers

Correct Answer True Your Answer

True

True/False Question

All informal messages are idle rumors

Correct Answer False Your Answer

False

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