Sappi Technical Series Press Troubleshooting PDF
November 11, 2022 | Author: Anonymous | Category: N/A
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On-Press Troubleshooting
Tips for solving problems on press and documenting complaints Sappi Technical Series
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On-Press Troubleshooting U I * J o I U I
M l C O O
and documenting complaints 02
Introduction
04
For Your Information
06
Troubleshooting Guidelines
Problems 08
Hickeys
10
Picking/Contamination
12
Piling
14 16
Dust Smashed Blanket
18
Scratches/Blade Streaks
20
Delamination
22
Misregistration/Slur
24
Blocking/Offsetting
26
Mottle
28
Blistering
30
Baggy Rolls
32
Wavy Paper
34
Documenting the Problem
36
Complaint Report
1
No do ub ubt, t, paper probl problems ems ar aree a hassl hassle. e. But tthey hey do happen. And believe us, they are not something we at Sappi endure lightly either. Our wish with this this gui gu ide is ttoo make troubleshooting troubleshooting as easy as possible for you. Consider this book a reference. It is full of useful explanations and problemsolving suggestions. We've also specified ways for you to document less-than-perfect performance, so we can respond promptly and equi equittabl ably, y, and you can get oonn with your work. But by all means, contact us if you need additional advice. We ha have ve expert expertss on hand to se seee you through whatever chall challenges you face or cconcerns oncerns you hav havee with your Sappi job . Sappi is proud of the reputation we've earned for high-quality coated printing papers. We want nothing to get in tthe he w ay of yyour our experi experience ence w ith ith Sa ppi. You have our promise.
02
Call the Sappi North America Printer Help Line for answers to print-related questions. Former press professionals are available to answer questions about your paper perfornnance during the print process. They can also offer advice on press-related issues involving inks, coatings and bindery processes. 1.877.SappiHelp (1.877.727.7443) Visitwww.sappi.com/Knowledge_bank Visitwww.sappi.com/Knowledge_bank for access to the Sappi Tech Tips troubleshooting guides.
03
Immediate Notification
Conditioning
As soon as a problem is jjudged udged to be paper
Sappi paper is shipped in moisture-resistant
related, the printer or converter should immedi
packaging to ensure dimensional stability and
ately notify the Sappi merchant who provided it
flatness upon delivery. After the packaging is
or the local Sappi sales representative.
opened, however, Sappi cannot be held opened, responsible for printing problems due to
Documentation and Evidence
moisture imbalance or other environmental
For all claims, the following documentation
conditions in the printer's shop.
is required:
Precautionary Measures >
Sappi invoice number or Sappi order number
>
Product label label from the job in in question
>
Com pleted Sappi or Merchant
>
Allow time for paper to acclimate acclimate to pressroom environment before opening packaging
>
Complaint Report
Avo id cutting paper for press any sooner than necessary
>
Detailed Detailed desc ription of the problem
>
Rewrap cut paper as soon as possible
>
Sufficient Sufficient evidence of the proble m,
>
Open no more paper than necessary during
as stated in the guidelines in this booklet
makeready and prior to approval >
All charges should be clearly stated at cost and detailed with regard to hourly rates for press pres s tim e.
may have been damaged during packaging, handling or transit >
16 consecuti Save Save consecutively vely num bered p rinted rinted and unprinted sheets w ith DEFECT CIRCLED. CIRCLED.
All claims are processed through the Sappi paper merchant.
Remove the top and bottom sheets, which
>
Flip Flip 50 sheets prior to production run to assess side-to-side print consistency
>
Cover press loads between passes to help maintain sheet integrity and stability
04
Recommended Pressroom Environment It is important to monitor relative humidity and temperature. The ambient temperature and humidity of the pressroom may be too high or too low, which may affect ink tack and drying, and cause static, tight or wavy edges, paper picking and delamination. Ideal pressroom Ideal pressroom climate control is 45% (+/-5%) Rh at 72°(+/-5°) F for North America, 52% (+/-5%) at 21° C in Europe. Allow paper to acclimate to pressroom tem perature. Allow >
Paper will acclimate in in skids, cartons and reams. Do not open until going to press.
>
Paper acclimation time is relative relative to environmental extremes. The industry accepted best practice is 24-48 hours, or even longer depending on temperature differential and volume of paper.
>
Properly cond itioned paper runs with a broader operating window on press. Cold paper in a warm pressroom is prone to condensation, which can lead to wavy edges. Cold paper also has greater susceptibility to picking, delamination and slow ink dry.
1 877 SappiHelp (1.877.727.7443)
05
The following following secti section on outl outliines the troublesho troubleshooti oting ng process for some of the more common issues that paper suppliers are often asked to address. If these problems cannot be overcome on press, we have also included guidelines for submitting the necessary evidence to file a claim when paper is suspect. We encourage the subm iss ission ion of addit additional ional inf informati ormation on and/or evidence that may be available so that our technical experts can most effectively understand the problem, then identify and eliminate the source of the defect.
06
Required Documentation The following documentation is required for all claims: >
Sap pi invoice num ber or Sap pi order numbe r
>
Produ ct label from the job in in que stion
>
Com plet ed Sappi or Mer chant Com plaint Report Report
>
Detailed desc ription of the problem
>
Sufficient Sufficient eviden ce of the problem
All claims are processed through the Sappi paper merchant.
Simple Steps for Clear Communication of Problems >
Identify all sam ples clearly
>
Circle any defe cts
>
Identify press mo del, press size, num ber of passes and ink color sequence
>
Provide pressroom hum idity and temperature
>
Send samples FLAT FLAT when appropriate isregistration, wavy edg es, corrugation or ridge ridges) s) (e.g., m isregistration,
>
Send com petitive samp les if referenced referenced (both printed and unprinted)
>
Use transparent pull pull tape to take contam inant samp les from a blanket, a plate, or the side of a skid or roll
>
Put tape on clear acetate; DO NOT FOLD TAPE OR ATTACH ATTACH TO PAPER PAPER SAMPLE S
07
Hickeys occur when contaminating particles adhere to the plate or blanket, causing either a doughnut effect (small solid printed island surrounded by a white halo) or an unprinted void surrounded by printing. Suggestions: Dip out ink fountain; drop fountain blade Suggestions: Dip and clean; inspect rol olller co ndition; add ad d fresh ink fr from om new can or change inks. hichmrj hmrj ^ For further information on hic or vi?. "-www.sappi.ccn* "- www.sappi.ccn* K .:•
08
.
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Documenting the Problem
Provide Sappi invoice number or Sappi order number. 4561
Com plete the the M erchant or Sappi Com plaint R eport. eport.
Provide roll or skid/carton/ream label.
Send 16 consecutively numbered printed and unphnted sheets or 10 feet Send (3 m) of unphnted web lead with DEFECT CIRCLED. Write run number from skid, carton or ream on sample or roll number from roll label on sample.
Remove particles of contamination from blanket or plate using transparent tape. Put tape on clear acetate or film. DO NOT FOLD TAPE or attach to paper. DO identify the unit on a multicolor press.
1.877.SappiHelp
(1.877.727.7443)
09
If ink is too tacky, or if the coating is defective, bits of coating/fiber are pulled from the paper's surface. This material adheres to the blanket and leaves a color void or surface crater in the printed sheet where the pick-out first occurred. Subsequent sheets show partial filling, or may continue to show absence of one or more colors. Suggestions: Clean blankets, change contaminated ink, Suggestions: reduce impression cylinder squeeze or reduce ink tack. Try a different production run of paper.
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1
Documenting the Problem
Provide Sappi invoice number or Sappi order number.
Complete the Merchant or Sappi Complaint Report.
Provide roll or skid/carton/ream label.
Send 16 consecutively numbered printed and unprinted sheets or Send or 10 feet (3 (3 m m)) of of unprinted web lead with DEFECT CIRCLED. Write run number from skid, carton or ream on sample or roll number from roll label on sample. Remove particles of contamination from blanket or plate using transparent tape. Put tape on clear acetate or film. DO NOT FOLD TAPE TAPE or attach to paper paper.. DO identif identifyy th e unit on a multicolor press.
1.877.SappiHelp (1.877.727.7443)
11
Piling/Tail-edge pick Piling/Tail-edge pick occurs when w hen ink buil builds up on the blanket until it eventually lifts off a portion of the image or pul pulls ls the fibers fibers or coati co ating ng fr from om the sheet. Thi Thiss can be caused by defective paper coating, wrong ink consis tency, inadequate film of fountain solution, improper fountain solution mix, excessive impression cylinder squeeze or blanket wash that renders the blanket sticky. Suggestions: Try a lower tack or lower set rate of ink, Suggestions: Try and/or increase fountain solution to plate. If above suggestions do not work, replace the blanket or try a different production run of paper.
12
Documenting the Problem
Complete the Merchant or Sappi Complaint Report.
Provide Provi de roll roll or skid/carton/ream label.
Send 16 consecuti Send consecutively vely numbered printed and u nprinted sheets or 10 feet feet (3 m) (3 m) of of unprinted web lead lead with DEFECT DEFECT CI CIRCLED. RCLED. Write Write run number from skid, carton or ream on sample or roll number from roll label on sample. Remove particles of contamination from blanket or plate using transparent tape. Put tape on clear acetate or film. DO NOT FOLD TAPE or attach to paper. DO identify the unit on a multicolor press.
1.877.SappiHelp (1.877.727.7443)
13
Loose dust part partiicles cles on the paper surface surface adhere adhere to the blanket, take on ink and print as dark specks, or show up as voids in print. Dust deposits can occur during sheeting or trimm trimm ing operations. operations. Suggestions: Predust Suggestions: Predust on impression with a dry, blank unit; inspect fourinsides of paper quality; wipe edges w ith wit h aall glycer glyceri or tack cloth; cloth ; for tri trim mcut paper on all al l four sides or replace with a different production run of paper.
Documenting the Problem
Provide Sappi invoice number or Sappi order number. 4561
Com plete the the M erchant or Sappi Com plaint Report.
Provide roll or skid/carton/ream label.
Send 16 consecutively numbered printed and unphnted sheets or Send or 10 feet m) of unphnted web lead with DEFECT CIRCLED. Write run number from (3 (3 m) skid, carton or ream on sample or roll number from roll label on sample.
Remove particles of contamination from blanket or plate using transparent tape. Put tape on clear acetate or film. DO NOT FOLD TAPE or attach to paper. DO identify the unit on a multicolor press.
1.877.SappiHelp (1.877.727.7443)
15
Som etimes Someti mes a forei foreign gn object o bject or a paper defect d efect can actuallly sm ash, actual ash , or render render useless, useless, a blanket or a pl plate. ate. The only remedy is to clear away whatever has caused the damage, spot-check the remaining paper and replace the blanket or plate.
16
Documenting the Problem
Provide Sappi invoice number or Sappi order number. 4561
\* L
Com plete the Merchant or Sappi Com plaint plaint Report.
Provide roll or skid/carton/ream label.
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Send 16 consecutively numbered printed and unprinted sheets or Send or 10 feet (3 (3 m) m) of unprinted web lead with DEFECT CIRCLED. Write run number from skid, carton or ream on sample or roll number from roll label on sample. Also include paper or material causing the smash/damage. All blankets and plates should be held for Sappi inspection.
Identify the printing unit or units involved.
1 877 SappiHelp (1.877.727.7443)
17
Scratches or blade streaks are generally of short duration and are usually isolated to a small portion of the paper order. They sometimes occur during the coating operation in the paper mill mill when wh en a particle particle of grit grit or other contam inant becomes lodged between the coating blade and the paper pap er.. This This cu ts a groove int into o the paper's paper's coati coa ting ng in the grain direction. Very light scratches can be caused by sheeting equipment. Suggestions: Isolate Suggestions: Isolate and replace affected paper.
a k o t a F o o d s p r o d u c e s
18
Documenting the Problem
Provide Sappi invoice number or Sappi order number.
Complete the Merchant or Sappi Complaint Report.
JI
Provide roll roll or skid/carton/ream label.
Send 16 consecutively numbered printed and unprinted sheets or 10 feet (3 m) of unprinted web lead with DEFECT CIRCLED. Write run number from skid, carton or ream on sample or roll number from roll label on sample.
1.877.SappiHelp (1.877.727.7443)
19
Delamination occurs when the paper itself pulls apart during duri ng pri printi nting. ng. The sur surfac facee of tthe he paper may app appear ear bubb led or lilift fted. ed. Ther Theree can be num erous causes of this problem: high-tack inks, partially dried ink on the rollers/blanket or high impression squeeze. Delamination is not to be confused with blistering, which occurs almost exclusively in the dryer unit of a web press.
Suggestions: Reduce ink ttac ackk on the rol rollls, reduce impression squeeze or try a different production run of paper. ther informe > Sappi Sappi Tech Tips
20
lamina
ank.
Documenting the Problem
Provide Sappi invoice number or Sappi order number.
Complete the Merchant or Sappi Complaint Report.
Provide roll or skid/carton/ream label.
Send 16 consecutively numbered printed and Send and unprinted sheets or or 10 feet (3 m) of unprinted web lead with DEFECT CIRCLED. Write run number from skid, carton or ream on sample or roll number from roll label on sample.
1.877.SappiHelp (1.877.727.7443)
21
::
Printing dots do not precisely align, causing a blurred image or color variance; register marks are out of sync. This can be the result of gripper slip, loose blankets, high hi gh ink tacks , m isal saliignment on the feed table, bow ed/scalloped/wa vy sheet edges, qualit qualityy di diffferen erences ces between the consecutive sheets or off-square paper. Adjust and clea cleann grippers, torque blanket blanketss Suggestions: to spec, lower ink tack, readjust feed table, reduce impression squeeze, check sheet for wavy/tight edges and relief-cut blanket packing outside image area. Try a different production run of paper.
Documenting the Problem
Provide Sappi invoice number or Sappi order number. #456(
Com plete the the M erchant or Sappi Com plaint Report.
Provide roll or skid/carton/ream label.
Send 16 consecutively Send consecutively numbered printed and unprinted sheets with DEFECT CIRCLED. Write run number from skid, carton or ream on sample and ship samples flat.
Provide temperature and relative humidity of the pressroom.
If samples appear to be wavy, provide low-angle, edge-on picture of a load of unprinted sheets.
1.877.SappiHelp (1.877.727.7443)
23
This occurs when ink transfers to the back side of the next sheet, sometimes causing the sheets to stick together. Offsetting can be due to insufficient spray powder, delivery pille that is stacked too high, excessive ink fil pi film m , slow drying ink or paper, or a combination of water/ink balance and humidity conditions. Suggestions: Increase or change spray powder, decrease Suggestions: Increase height hei ght of the deli deliver veryy sstack, tack, run run a str stronger onger pigmented pigm ented ink with less ink film or adjust ink/water balance.
24
Documenting the Problem
Provide Sappi invoice number or Sappi order number.
Complete the Merchant or Sappi Complaint Report.
Provide roll or skid/carton/ream label.
Send 16 consecutively numbered printed and unprinted Send sheets with DEFECT CIRCLED. Write run number from skid, carton or ream on sample.
Provide temperature and relative humidity of the pressroom.
1.877.SappiHelp (1.877.727.7443)
25
Mottle occurs when the ink lies unevenly on the sheet, especiallyy in an area especiall area of uniform uniform color, color, or cyan/m cy an/m agenta age nta ink like a blue sky. trap, like trap,
Suggestions: Pull single prints to identify problem printing unit(s). For cyan/magenta mottle, reverse ink sequence and tack accordingly. Run tack-graded inks with the highest tack down first. Trap heavier coverage down last and put solid soli d colors c olors in latter-dow latter-dow n units. units. Increase Increase press press spee sp eed, d, fflilip p sheets or try a different production run of paper. For Fo r furthe www.sapF www.sapF
26
idge_bank.
Documenting the Problem
Provide Sappi invoice number or Sappi order num ber. #456(
Complete the Merchant or Sappi Complaint Report.
Provide roll or skid/carton/ream label.
Send 16 consecutively numbered printed and unprinted sheets or Send or 10 feet (3 m (3 m)) of unprinted web lead with DEFECT CIRCLED. Write run number from skid, carton or ream on sam ple or roll roll number from rol rolll label on sample. Send single black, 2-color (black-cyan), 3-color (black-cyan-magenta) and 4-color prints.
1.877.SappiHelp (1.877.727.7443)
27
Blistering, the occurrence of small bubble-like formations on both sides of the web paper, can occur when trapped moisture vaporizes as the printed paper is passing through the dryer on a web press. Causes vary, but are often traced to excessive excessive drye dryerr temperature, sl slow ow pr press ess speed and /or high-flash/high-solvent inks, paper moisture or form design. Heavyweight coated paper is more susceptible to blistering. Suggestions: Increase press speed and/or decrease Suggestions: oven temperature, reduce ink/varnish film or use a lower flash ink so oven temperature can be reduced. Isolate problem rolls by machine reel or roll position. Try a different production run of paper. For further information on onsideratic onsideratic
28
g Web
over refer refer to Sappi Tech Tip
Documenting the Problem
Provide Sappi invoice number or Sappi order number. 4561
Complete the Merchant or Sappi Complaint Report.
Provide roll label.
Send 16 consecutively numbered printed signatures and Send 10 10 feet (3 m) (3 m) of unprinted web lead with DEFECT CIRCLED. Write roll number from roll label on sample.
Record dryer temperatures of the separate sections, web exit exit temperature temperature and w eb spee d.
1.877.SappiHelp (1.877.727.7443)
29
A roll with a soft or loosely wound edge or center that creates non-uniform tension across the web. Hardness profiles across the roll vary from soft to hard. Suggestions: Incre Suggestions: Inc rease ase web we b ten sion, fflop lop suspect susp ect rol rollls to move the slack edge to the more forgiving side of the press or isolate suspect rolls by roll position by measuring delta-hardness delt a-hardness w ith a Schm Sc hm idt Hammer. T Trry running running ro rollls by position number in consecutive order to reduce roll-toroll variability.
30
Documenting the Problem
Provide Sappi invoice number or Sappi order number. 4561
Complete the Merchant or Sappi Complaint Report.
Provide roll label.
Send 16 consecutively numbered printed signatures and Send 10 10 feet (3 m) (3 m) of unprinted web lead with DEFECT CIRCLED. Write roll number from roll label on sample.
Record dryer temperatures of the separate sections, web exit exit temperature temperature and w eb spee d.
1.877.SappiHelp (1.877.727.7443)
29
Documenting the Problem
Provide Sappi invoice number or Sappi order number.
Complete the Merchant or Sappi Complaint Report.
Provide roll label.
*
Send 16 consecutively numbered printed signatures and Send 10 10 feet (3 m) (3 m) of unprinted web lead with DEFECT CIRCLED. Write roll number from roll label on sample.
n
If possible, subm it a printout printout of the Schm idt Hamm er delta-hardness readings measured 3 inches (8 cm) apart across the roll, beginning 3 inches (8 cm) in from each edge.
If Schmidt Hammer readings readings are not an optio n, provide pictures of either either web edge flutter flutter under tension , non-uniform tension across web, pencil penetration into roll edge or finger pressure compressing roll edge.
1.877.SappiHelp (1.877.727.7443)
31
Wavy paper can cause probl problems ems with wrinkl wrinkles, es, m mis is registration, registrati on, do t slur slur or the aestheti aesthetics cs of the fifinal nal printed sheet. This condition can be aggravated if the paper is exposed to extreme temperature or humidity changes.
Suggestions: Keep the paper wrap ped unti Suggestions: Keep until titim m e of printing and cover loads between passes on press. Maintain proper temperature and humidity in pressroom. Try a different production run of paper. appi Tech
32
Documenting the Problem
Provide Sappi invoice numb er or Sappi order number. #456(
Complete the Merchant or Sappi Complaint Report.
Provide roll or skid/carton/ream label.
Send 16 consecutively numbered printed and unprinted Send sheets with DEFECT CIRCLED. Write run number from skid, carton or ream on sample and ship samples flat.
Provide temp temp erature and rel relati ative ve hum idity of the the pressroom .
If samples appear to be wavy, provide low-angle, edge-on picture of a load of unprinted sheets.
1.877.SappiHelp (1.877.727.7443)
33
When in doubt, provide as much evidence as possible. 4561
IsaPPL-
Provide Sappi invoice number or Sappi order number.
Complete the Merchant or Sappi Complaint Report.
Provide roll or skid/carton/ream label.
Jfi
^E
SI
Send 16 consecutive printed and Send and unprinted sheets and/or and/or 10 feet (3m) of unprinted web lead with DEFECT CIRCLED. Write run number from skid, carton or ream on s amp le or roll number from roll roll labe labell on sam ple. Remove particles of contamination from blanket or plate using transparent tape. Put tape on clear acetate or film. DO NOT FOLD TAPE or attach to paper. DO identify the unit on a multicolor press.
34
Complaint Report
Date Submitted:
Prin t er H elp L in e
Date of Occurrence:
Su b m it t ed b y:
1.877.SappiHelp D escrip t io n o f Pro b lem
Merchant Information
Prin t er In f o rm at io n
O
Me rch an t
Printer
O S c r a t c h e s / B l a d e S t r e a k s / S u r f a c e D e f e c t s
Contact/Sales Rep
Printer Contact
O
Piling
O
Mo t t le
Phone No.
Phone No.
O
Delamination
O
Blistering
O
Misreg ist rat io n /Slu r
O
B ag g y R o lls
Ad dress/L oca tio n
Add re ss/L oca tio n
O
W rin kles Merc hant P.O. P.O. No. No. i Sappi Order No. No. i Sappi Invoice No.
Jo b Na me/No . .
Picking/Contamination
O
Wavy Paper
O
Other
Problem Discovered O
At Printer
O At En End d User User O
First Pas Passs
O
Subsequent Passe Passess
O
After Printing
Prin ter P. P.O. O. No
Pap er C u t b y
A ct io n T aken
O
Bindery Bindery
O
Mill
O
Job Completed Completed
O
Other Other::
O
Merchant
O
Job Pulleed d
O
Printer
O
Paper Replaced
O
Paper Replacement Grade:
Paper Shipped: Direct
Merchant Stock
O
O Othe Other: r:
Was paper wrapped until printed? O
O
Yes Yes
Pap er D et ails
Exp lan at io n o f L o st Press T im e
i
O No Plan t C o n d it io n s
Grade
Package/Skid/Carton/Roll No.
Pressroom:
Sheet Size/Roll Size/Roll Width
Quantity/No. Quantity/ No. Sheets Sheets
Ambient Temperature/Rh Ambient Temperature/Rh
Basis Weight
Unprinted
Storage:
O Climate Controlled
O Climate Controlled
Ambient Temperature/Rh
Other Grade for Comparison
R eso lu t io n
Grain
Printed
O
O Humid O Weather: O Dry Dry O
Packages
o
O
o Cartons
Skids
Extended Dry/Wet Weather
How long did paper acclimate?
Rolls
Prin t in g D et ails O
Conventional Conventional
O
Digital Digital
O
Dry Offset Offset O
Press Manufacturer/M odel
UVO
Other; No. of Units
Size
No. of Colors
olor olor Side 1 (1 ) Sequence: S j d e 2 ( 1 )
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Press Speed: IPH Speed: IPH
FPM
Ink Tack Fountain Solutions: Solutions: pH
No. of Passes
Ink Additives Conductivity
Oven Type/Length
Web Temperature
Type of Blanket Printed:
O Work/Turn
O Grain Long Long
O Tumble
O Grain Short
O Sheetwise
C o st s A sso ciat ed W it h C laim Type of Cost:
Quantity:
Unit Cost:
Total Cost:
Lost Press Time Makereadies Unprinted Paper to Return Unprinted Blankets Plates Printed Spoilage Other All s ubmitte d c la ims mus t inc lude a la be l from the product and sufficient evidence necessary to document, with defect clearly circled.
Please sign and submit to your distributing merchant for processing:
Signature
Total Amount of Claim
Provide temperature and relative humidity of the pressroom.
H^i
If samples appear to be wavy, provide provide low-ang le, edge-on picture of a load of unprinted sheets.
All blankets and plates should be held for
E ss
Sappi inspection.
Identify the printing unit or units involved.
1.877.SappiHelp (1.877.727.7443)
PRODUCTION NOTES FRONT COVER
35
Opus Gloss Cover 100lb/270gsm Cover 100lb/270gsm 4-color process, black, spot gloss varnish. BACK COVER Opus Gloss Cover Cover 100lb/270gsm 4-color process, black, spot gloss varnish. INSIDE FRONT COVER Opus Gloss Cover Cover 100lb/270gsm 4-color process, spot gloss varnish. INSIDE BACK COVER Opus Gloss Cover Cover 100lb/270gsm 4-color process, black, spot gloss varnish. INSIDE PAGES Opus Dull Text Text 100lb/148gsm 4-color process, match blue, spot gloss varnish.
i 2005 Sappi Fine Paper North America. All rights reserved.
Sappi Fine Paper Europe-Head Office Sappi Europe SA
154 Chaussee de la Hulpe 154 la Hulpe B-1170 Brussels
Belgium Tel Tel +32 0)2 0)2 676 970 0
Fax +32 (0)2 (0)2 676 9660 Sappi Fine Paper North America-Head Office 28th floor 225 Franklin Street Boston MA 02110 MA 02110 United States of America Tel+1 (617)423 5400 Tel+1 Fax+1 (617)423 5494 Fax+1 Sappi Fine Fine Paper South Africa-Head Office Office 48 Ameshoff Street 2001 2001 Braamfontein Johannesburg South Africa Tel+27 (0)11 Tel+27 (0)11 40 7 8111 Fax +27 (0)11 (0)1 1 339 8022 Sappi Trading-Head Office 41 41 st st Floor, AlA Floor, AlA Tower 183 Electric Road 183 North Point Hong Kong Tel +852 (0)2877 3229 Fax +852 0)2877 0)2877 4699
Website address: www.sappi.com/Knowledg e_ban k
s a ppi
PRO-5451
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