SAP Fiori UX Overview

SAP Fiori UX June 2014

Customer

The world is changing consumer user experience is the new standard

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the SAP you know

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Our mission Simplify your world through design

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design thinking points the way

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SAP user experience strategy

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renew

enable 6

SAP Fiori UX

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“Simplicity is the ultimate sophistication” -Leonardo da Vinci

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SAP Fiori UX Design Principles

Role-based

Responsive

Designed for you, your needs, and how you work

Supports how and where you work, at any time

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Simple

Coherent

Focuses on what’s important

Provides one fluid, intuitive experience

Delightful

Makes an emotional connection

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SAP Fiori role-based experience for top tasks Today Functional-based applications From: One transaction for multiple roles exposing all data & functions to all users

From: Multiple entry points for the user and inconsistent user experience (e.g. ERP vs. CRM)

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SAP Fiori UX Role-based applications To: Decomposed apps for each role exposing only relevant data & functions

To: One entry point for the user and UX following common design directions

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SAP Fiori User Roles Across Lines of Business and Industries Finance  Accounts Payable Accountant  Accounts Receivable Accountant  Cash Manager  Collection Specialist  Controller  Cost Manager  G/L Accountant  Sales Manager  Manager

Manufacturing

Human Resources  Employee  Manager

Sales & Marketing  Sales Representative  Inside Sales Representative  Sales Manager

Procurement

Cross LoB

 Purchaser

 Manager

 Inventory Accountant

 MDG Expert

 Materials Requirement Planner

 ILM Archiving Expert  Security Manager

 Employee  Manager

Supply Chain

R&D, Engineering

 MRP Controller

 Supplier

 Project Manager & Planner

 Quality Engineer

 Supply Planner

 Program Manager

 Production Planner  Prod Worker/Supervisor

 Transportation Manager

 Project Team Member

 Warehouse Manager

Asset Management  Maintenance Worker & Planner

Industries Retail  Master Data Specialist  Promotion Specialist  Retail Store Associate Insurance  Claims Supervisor

 Shipping Specialist  Product Manager © 2014 SAP SE or an SAP affiliate company. All rights reserved.

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SAP Fiori Launchpad Web-based Entry Point for SAP Business Applications Across Platforms and Devices SAP Fiori Launchpad is a role based, personalized, real-time and contextual aggregation point for business applications and analytics. It runs on multiple devices, using responsive web design, and is deployable on multiple platforms. It is designed according to the simple and intuitive SAP Fiori user experience, while supporting established UI technologies. © 2014 SAP SE or an SAP affiliate company. All rights reserved.

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SAP Fiori UX App Types Factsheet

Analytical

Transactional Task-based Access

Insights

Search and Explore

Access to tasks like change, create, or approve processes with guided navigation

Visual overview of a dedicated topic for further KPI related analyses

View essential information about objects and contextual navigation between related objects

Run on: Run on:

Run on: •

Exceptions apply for Financials and MRP

•

Selected apps were downported

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Run on:

Run on: For SAP Smart Business, consider «HANA side car» approach as long as you are not running Suite on HANA

Run on:

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SAP Smart Business Enabling Different Working Models Performance-driven Working Model

Fiori Launchpad

Smart Business Drill-Down

Analysis Path Framework*

CxO Cockpit*

Lumira Story Viewer*

Analyze in Lumira*

Collaborate

Situation-driven Working Model HANA Search, C‘est Bon, Fact Sheet

Task-driven Working Model

Execute Transactions

KPI Modeler & Repository

Work Lists with Embedded Analytics, Ad-hoc queries (Design Studio)*

* Coming soon

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Unified UX Direction for all SAP Software All applications & UI technologies to converge to the SAP Fiori UX

SAP Fiori User Experience

Applications*

Analytics*

SAP HANA Platform

©* Cloud 2014 SAP SE or an SAP affiliateSAP company. Allisrights reserved. and Analytics embracing Fiori UX the current state of planning and may be changed by SAP at any time.

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Business Value & Customer Success

Why focus on User Experience?

Great User Experience

UX impacts Business Value Gain productivity Increase user adoption Decrease user errors Save training costs

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PPC: Increasing Productivity When Workers Are on the Go with SAP® Fiori™ Apps Company PPC Cement (PPC) Headquarters Johannesburg, South Africa Industry Mill products Products and Services Manufacturer of cement, aggregates, metallurgical-grade lime, burnt dolomite, and limestone Employees 3,200

Objectives  Meet business demand SAP applications to operate via mobile devices  Support the “Africa strategy” by allowing senior management to work from anywhere with simple, user-friendly mobile technology  Create value for employees by improving efficiency and productivity Resolution  Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave Requests, My Spend, and Approve Requisitions – to provide a simple and intuitive mobile user experience  Successfully went live in just two weeks, thanks to the SAP Consulting organization  Fast configuration with no significant customization required to integrate with the SAP ERP application Benefits  Simpler, user-friendly application using HTML5  Greater user productivity with the ability to work on the go

Fast Implementation that was on time and within budget

Simple User experience for frequently used SAP software functions

Efficient Use of employee time on the go, leading to greater productivity

Revenue >R 7 billion (>US$710.4 million) Web Site www.ppc.co.za Partner SAP® Consulting organization

“With the use of SAP Fiori, we can innovate and drive efficient internal processes to simplify the user experience.” Jeetendra Chhika, Head IT Operations, PPC Cement

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This content is approved by the customer and may not be altered under any circumstances.

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Casale Group: Making Requests and Approvals Anytime and Around the World with SAP® Fiori™ Company Casale Group SA Headquarters Lugano, Switzerland Industry Engineering, construction, and operations Products and Services Design and refurbishment of chemical facilities for ammonia, methanol, and urea production Employees 200 Revenue Approximately SFr 150 million (€120 million)

Objectives  Provide managers working around the world immediate access to approval functions in the SAP® ERP application  Simplify daily tasks for technicians  Improve user experience with convenient and user-friendly mobile apps Resolution  Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave Requests, Approve Purchase Orders, and Approve Requisitions, to provide users with a simple and intuitive mobile experience  Quickly installed and configured mobile apps and integrated with SAP ERP using SAP Mobile Platform  Eliminated the need for direct access to SAP ERP with the using SAP Gateway technology to establish a central hub

Reliability Apps that are always available, thanks to the state-of-the-art SAP Mobile Platform

Speed Requests that can be approved as soon as they are created

Simplicity User-friendly mobile interface that lets workers get started without any training

Benefits  Simpler, faster business activities using mobile devices  Fully available system that runs efficiently and without delays  Apps that are effective, enabling request and approval processes that meet business needs

Web Site www.casale.ch Partner Present SpA

“When projects are extremely complex, information systems must help make them easier. SAP Fiori streamlines information flow in a simple and effective way.” Riccardo Donati, Head of IT, Casale Group SA

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This content is approved by the customer and may not be altered under any circumstances.

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SAP UX Adoption Service Kits for SAP Fiori

SAP Rapid Deployment for User Experience Solutions

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SAP UX Adoption Service Kits for Fiori and Screen Personas UX Adoption Service Kits from SAP make it easy to plan, install and further extend SAP Fiori and SAP Screen Personas in your organization – for an instant boost in productivity.

Benefits • • • •

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Plan your roadmap based on your needs and aligned with SAP’s UX strategy Deploy the foundation to get up and running quickly Implement the apps and scenarios you need now and easily add more as needed Improve employee efficiency with beautiful, intuitive and modernized screen flows and apps

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SAP UX Adoption Service Kits for Fiori and Screen Personas

User Experience Adoption

ACCELERATE Service Kits

LAUNCH Service Kits

ADVISORY Service Kit

Define Roadmap for SAP Fiori and Screen Personas

1 - 2 weeks © 2014 SAP SE or an SAP affiliate company. All rights reserved.

Deploy foundation and bring live first SAP Fiori apps and Screen Personas Screen flows

9 – 10 weeks

Deploy additional SAP Fiori apps and Screen Personas Screen flows

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Learn more Experience Site – SAP Fiori UX SAP HANA Marketplace – SAP Fiori UX Q&A: SAP Community Network (SCN) – SAP Fiori Product Documentation

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Thank you !

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Appendix

The SAP User Experience Strategy New Applications

Existing Applications

Usage/Reach

SAP Solutions Embracing SAP Fiori UX

NEW

Core use Renovation scenarios

RENEW

Enablement Tools

(e.g. SAP Screen Personas)

ENABLE

UX SERVICES © 2014 SAP SE or an SAP affiliate company. All rights reserved.

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SAP New User Experience

Powered by our innovation platform © 2014 SAP SE or an SAP affiliate company. All rights reserved.

Combined with deep business knowledge

Supported with the latest UI technology

Giving you simple & delightful 28

SAP Fiori UX Apps per Shipment Transactional Fact Sheet Analytical 138 83

85 90

25 Q2’13 Self-service scenarios for employees, managers, and selected business tasks

82

82

43

51

Q4’13 Enhanced scope to more complex business tasks

Q1’14 Consolidation, extensibility for transactional apps and selected new areas

84

Shipment

RTC / available

Total # Apps

1

May 2013

25

2

Nov 2013

208

3

Feb 2014

218

4

May 2014

312

5

Planned July 2014*

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planned*

Q2’14 Continuing core areas, starting industry coverage, increasing focus for Suite on HANA *This is the current state of planning and may be changed by SAP at any time.

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Downported Apps Available on ERP 6.04, CRM/SRM 7.02, partially even lower releases Role

Fiori App Name

Role

Fiori App Name

Role

Fiori App Name

Employee

Approve Service Entry Sheet (W5)

Production Supervisor

Release Production Orders

Sales Representative

My Accounts

Employee

Approve Supplier Invoices (W5)

Production Supervisor

Release Prod. Order Operations (W5)

Sales Representative

My Tasks

Employee

My Leave Requests

Production Worker

Confirm Production Orders

Sales Representative

My Contacts

Employee

My Paystubs

Production Worker

Confirm Production Operations

Sales Representative

My Appointments

Employee

My Benefits

Project Planner/Project Mgr

Change WBS Element Status

Sales Representative

My Notes

Employee

My Timesheet

Project Planner/Project Mgr

Confirm Project Milestone

Sales Representative

My Opportunities

Employee

Track Shopping Carts

Project Planner/Project Mgr

Confirm Network Activity

Sales Representative

Simulate Sales Pipeline

Employee

My Shopping Cart

Project Planner/Project Mgr

Change Network Activity Status (W5)

Sales Representative

My Leads

Employee

My Travel Requests

Purchaser

Track Purchase Order

Sales Representative

Track Sales Pipeline

Manager

Approve Requests

Purchaser

Order from Requisitions

Sales Representative

Check Price and Availability

Manager

My Spend

Quality Engineer / Employee

Report Quality Issue

Sales Representative

Create Sales Orders

Manager

Approve Timesheets

Quality Engineer / Employee

My Quality Tasks

Sales Representative

Track Sales Orders

Manager

Approve Leave Requests

Retail Store Associate

Look Up Retail Products (W5)

Sales Representative

Customer Invoices

Manager

Approve Purchase Contracts

Retail Store Associate

Adjust Stock (W5)

Sales Representative

Track Shipments

Manager

Approve Purchase Orders

Sales Representative

Change Sales Orders

Manager

Approve Shopping Carts

Manager

Approve Travel Expenses

Manager

Approve Travel Requests

Manager

Approve Requisitions

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