18613 - Checklist for Credit Management Version 16 Validity: 01.12.2005 - active
Language English
Header Data Released On 01.12.2005 21:23:23 Release Status Released for Customer Component SD-BF-CM Credit Management Priority Recommendations / Additional Info Category Help for error analysis
Symptom Credit management does not work correctly or not at all. This is a general customizing check that is urgently recommended in case of problems with credit management.
Other Terms CHECKLISTSD, customizing, credit
Reason and Prerequisites Solution Check the settings in the following transactions: You can print this note and use it as a form for entering all current settings. In addition or as an alternative, you can use Report CHECK_CM as of Release 4.6B (see Note 381685). Settings for determining the credit control area of a document The settings of items 1 - 4 are taken into account according to their priority. The credit control area found is stored in field VBAK-K K B E R . 1. Transaction OB38 Check which credit control area is assigned to the company code. Company code: Credit control area: 2. Transaction OVFL Check which credit control area is assigned to the sales area. Sales area: Credit control area: 3. Transaction XD02 or VD02 Check which credit control area is assigned to the payer. Payer: Credit control area: 4. Transaction SE37 Is user exit EXIT_SAPFV45K_001 being used? 5. Transaction OBZK For the settings under items 2 - 4, field "All company codes" must be marked in Transaction OB45, or the credit control area must be entered under the relevant company code in table T001CM of the credit control areas allowed. Company code: Credit control areas allowed: 6. Settings for the credit checks 7. Transaction OVAK Which settings do exist for the sales document type used? Sales document: Check credit: Credit group: 8. Transaction OVAD Which settings do exist for the delivery type used? Delivery type: Credit group for delivery: Credit group for goods issue: 9. Transaction OB01 Credit management/Change risk category Definition of the risk category for each credit control area. You can use Transaction FD32 to assign this risk category to a credit account.
10. Transaction OVA8 Here, the individual credit checks for key fields ¡
credit control area
¡
risk category
¡
credit group are set. Take these key fields from the above settings and go to the detail screen. In particular, check whether fields "Reaction" and "Status/block" are set correctly. To carry out follow-up actions in case of a credit block, the credit check status must be set (field "Status/block").
11. Transaction FD32 Credit master data for the payer of the relevant document. Credit account: Credit limit: Risk category: Currency: 12. Settings for updating the credit values Update of the credit values is required for the limit check (static or dynamic credit limit check). 13. You want the item to be relevant for billing. If an item is not relevant for billing or for pro forma billing, no update occurs. 14. Transaction OVA7 Update of the credit value is active for the corresponding item type if the check box is marked. This field corresponds to field "Active receivable" in Transaction VOV7. Item type: Active receivable: 15. Transaction V/08, Pricing In the pricing procedure used for pricing, subtotal "A" must be entered in a line for determining the credit value (mark the pricing procedure and doubleclick on "Control"). Usually, the net value plus taxes is used. This way the system is determined to use this subtotal for credit pricing. The credit price is stored in field VBAP-CMPRE and used for update and credit check. You can find the used pricing procedure of the order under "Item -> Condition -> Analysis". Pricing procedure: Line with subtotal = 'A': 16. Transaction OB45 Which update group (field "Update") do you use in the relevant credit control area? The default setting is "12". If you use another update group, check whether this is fine with you. If you open an OSS message, please tell us the alternative update group. Credit control area: Update: 17. Transaction OMO1 Which kind of update did you choose for structure S066? In any case, "Synchronous update (1)" has to be chosen as the kind of update. All other settings will lead to errors.
Validity This document is not restricted to a software component or software component version
References This document refers to: SAP Notes 1590471 CSFG: Credit value not updated correctly 1626376 CSFG: Error in credit update 1714480 Credit values for product selection 377165 Update open credit values for credit management 381685 Analysis of the credit-relevant data of a document 396338 Problems in credit management - analysis help 425483 Consulting note collection: Credit checks 425523 Collection of consulting notes: Credit update 46035 INTERNFI: Credit management 65865 D16 Credit Management Customizing for Val. Contract
This document is referenced by: SAP Notes (9) 1626376 CSFG: Error in credit update 1590471 CSFG: Credit value not updated correctly 1714480 Credit values for product selection 65865 D16 Credit Management Customizing for Val. Contract 425483 Consulting note collection: Credit checks 425523 Collection of consulting notes: Credit update 381685 Analysis of the credit-relevant data of a document 396338 Problems in credit management - analysis help 377165 Update open credit values for credit management
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