Sample_Question_Paper_11.xlsx

Format & Sample Question Paper for ETE, Decembe Programme

: …………………………

Subject

: …………………….

Online Examination Instruction : ♣ Examination consists of both Subjective & Objective questions.

♣ Question paper has three sections "A" "B" and "C". "A" section comprises of fou each; attempt any two in maximum 300 words each. Section B comprises of a case marks each, and section "C" comprises of 50 MCQs of 1 marks each.

♣ All questions in Section B and C are compulsory and students are required to at ♣ Maximum marks alloted to each examination :70 ♣ No negative marking for wrong answers

Section : A ♣ It is comprises of four subjective questions of 5 marks each; attempt any two 2x5=10 marks Q:1 What is staffing ?

OR Q:2 What is budgetary Control ?

OR Q:3 Differentiate the term “Centralization” and “Decentralization”

OR Q:4 What do you mean by induction programme?

Section : B CASE STUDY

♣ To apply theoretical and practical tools/techniques to solve real life problems r

intuitions and research: It has a case study followed by 5 MCQs of two marks eac 5x

Mr "A", the chairman of S K Pharma Company had set up its plant at Mysore (Karnataka state) corporate office at state capital, Bangalore. The plant is manufacturing and marketing drugs, me company has met severe competition from large pharma companies with foreign collaboration. marketing, has been with the company, for the last two years . He has ambitious plans for captu Karnataka, Kerala and south Andhra Pradesh.

As the company is medium-sized, Mr Nayak has kept his marketing department and team lean an were given aggressive targets and were pushed to reach their respective targets. The represent very hard to complete their respective targets. However, there was no formal appraisal and rewa

Mr "A", the chairman of S K Pharma Company had set up its plant at Mysore (Karnataka state) corporate office at state capital, Bangalore. The plant is manufacturing and marketing drugs, me company has met severe competition from large pharma companies with foreign collaboration. marketing, has been with the company, for the last two years . He has ambitious plans for captu Karnataka, Kerala and south Andhra Pradesh.

As the company is medium-sized, Mr Nayak has kept his marketing department and team lean an were given aggressive targets and were pushed to reach their respective targets. The represent very hard to complete their respective targets. However, there was no formal appraisal and rewa

During the last year, more than 25 medical representatives had left the company due to unsatisf promotion policy and poor HR practices. Those who left the company were excellent workers. M turnover. He was overconfident that he would be able to hire freshers since S K Pharma had en employer, who paid the highest salary in the industry with many attractive perks/ privileges. Mr candidates who were not happy with their remunerations in other companies.

Mr Nayak had never communicated to the medical representatives about their performance or re outstanding performance.

Option:1

Q.1 What is not the product line of S K Pharma company? Drugs

Q.2

The manufacturing plant of S K Pharma is located at Bangalore ______

Q.3 How old is S K Pharma Company?

Less than 5 years old

Q.4 Who is the Vice-president Marketing of S K Pharma?

A

Q.5 Who were the real competitors of S K Pharma?

Large pharma companies with foreign collaboration

Section : C

♣ Objective of section to gauge recall and depth of applied knowledge of the student. It

Option:1

Q.1 Which is not the management function of HRM?

Directing

In the changing role of HRM, which statement is not Q.2 true?

From job analysis to competency assessment

_______ is a document which is basically descriptive in nature and contains vital information about the job Q.3 Job specification and factual statement of the duties and responsibilities of a specific job

Q.4 Which is not an external source of recruitment?

Promotees from within the present employees

Procurement and Q.5 Human resource management does not look for ____ development of human factor for the organization

Q.6

Which of the following is not a stage of the process of HR planning?

Developing manpower

Q.7 Which is true regarding job analysis?

It is a process of data dissemination

Q.8 Manpower planning is also known as ______

Organizational planning

Q.9

New concepts like TMM, Kaizen, QWL and empowerment came into prominence during _____

Q.10 Performance based rewards do not include _____

1930s

Social security benefits

Q.11

Which of the following is not a stage in the process of Initial contact selection?

Q.12

Which of the following incentive plans is not for blue Salary plan collar employees?

Q.13

Which of the following is not part of adjudication machinery?

Board of concilliation

Q.14

Which of the following is not a sub part of negotiation stage?

Identification of problem

Q.15

Which of the following is not the cause for limited success of collective bargaining in India?

Weak trade union

Q.16 Which is not an operative function of management?

Procurement

Q.17 Which is not the characteristic of an ideal HR policy?

HR policy should be inflexible

Q.18

Which one is not the need and justification of HR policies ?

Q.19 Which does not form part of HR policy?

Q.20

Which of the following is not off-the-job method of training ?

Provide sound basis for making decisions

Recruitment and selection policy

Case studies

Q.21

The concept of management by objectives was introduced by

Q.22 Science is a body of which type of Knowledge?

Q.23

Organising process does not involve one of the following elements

Which one of the following approach has emerged Q.24 from the findings of Hawthorne experiments

Q.25 Appraisal based on results is based on

Who said, “Management is a multiple organ that Q.26 manages a business, manages a manager and manages workers and work”?

Q.27 management is combination of

Peter Drucker 

Assimilated

Departmentatio n

Human behaviour approach

Management by objective

Peter Drucker 

Art & Profession

Q.28

Which of the following is not a basic function of the management process?

Which of the following functions or activities requires recruiting and placing qualified personnel needed for Q.29 the organization so that it may achieve its objectives and goals?

Who studied the nature of specific jobs, and broke Q.30 the tasks into basic work units with the end result providing the one right way to perform the job?

Q.31 The Hawthorne studies:

Planning

Planning

Henry L. Gantt

Found that to increase worker efficiency, management must analyze and minimize the motions required to complete a task.

Q.32

Rapid Which one of the following element is not a barrier to environmental effective planning changes

Q.33

Which one of the following aspects of managing has not been emphasised by Mcgregor's theories X and Y

planning

Q.34

Which one of the following is the most descriptive charactristic of the management

Decisive

Q.35

The management of people/labor should be handled by what department in an organization?

Q.36

_________ is the process of getting results accomplished through others.

Accounting

Leading

Q.37 With which aspect is management audit concerned

qualities of managers

Q.38 Which one is not a stage of control

feedforward control

Q.39 A budget is what type of control?

Behavioral

Q.40 Which one is correct order

planning, action, control

Q.41 Max Weber was associated with ____________

Theory of Administrative Management

Q.42

The total number of managerial roles under three groups as given by Henry Mintzberg are _____

Q.43 The bridge of _________seperates people from change

Q.44

Management grid incorporates ________ major styles of leadership

Q.45

The total levels of needs in Maslow's motivation theory are _____

Twelve

Resistance

Five

Six

Q.46 The father of scientific management is said to be ________ F W Taylor

Q.47

The total number of principles in Adminstrative theory are _____

Six

Q.48

Managerial skills as given by Robert Katz do not include ____

Social skills

The stage of group development in which the team members come together to resolve conflict , achieve Q.49 unity, and understand the roles members play is _____

Performing

When a manager chooses to ignore a conflict Q.50 situation, the manager is choosing which conflict strategy?

Compromise

Paper for ETE, December, 2015 Total Marks

Duration

:

70

:

120 Minutes

questions.

A" section comprises of four subjective questions of 5 marks ection B comprises of a case study followed by 5 MCQs of 2 1 marks each.

students are required to attempt all.

on : A

s each; attempt any two 5=10 marks

OR OR

ntralization”

OR

on : B

ASE STUDY

solve real life problems related to Industry. Academic 5 MCQs of two marks each 5x2=10 marks

at Mysore (Karnataka state) in the year 2002 and kept the uring and marketing drugs, medicines and glucose water. The s with foreign collaboration. Mr K V Nayak, Vice- president has ambitious plans for capturing a sizable share of the markets in

department and team lean and trim. The medical representatives pective targets. The representatives as well as Mr Nayak worked s no formal appraisal and reward system in S K Pharma.

Option:2

Option:3

Option:4

Medicines

Fruit juices

Glucose water

Belgaon

Karnataka

5 to 10 years old

10 to 15 years old

Mr Namo Narain Mr R K Pillai

Mysore

More than 20 years old

Mr K V Nayak

Ayurvedic and Local drugs and Unani medicines No competitors existed at medicines manufaturers in all companies India

ction : C

knowledge of the student. It has 50 MCQs of one mark each 50x1=50 marks

Option:2

Option:3

Option:4

Organizing

Procuring

Controlling

From decenralisation and empowerment to centralised decision making

From personnel management to From rule maker to HR consultant management

Job design

Job evaluation

Job description

Campus Recommendatio recruitment ns of present from schools employees and colleges

Employment agencies

Compensation and integration Dehumanizing of human factor in the for the organization organization

Maintenance of human factor in the organization

Identifying

Manpower audit

Assessing

It is a procedure through which facts are gathered for each job

Information about the job is It is a process of data systematically collection discovered and noted

Human resource planning

Job planning

Manpwer inventory planning

1950s

1970s

1990s

Commission

Merit rate plan

Piece work

Screening

Advertisement

Physical / Medical examination

Straight Piece Rate plan

Bedaux plan

Commission plan

Labour courts

Industrial tribunaNational tribunals

Negotiation for agreement

Preparation for negotiation

Workers participation in management

Diffiicult Interference of political Multiplicity of tr accessability of parties adjudication

Organizing

Compensation

Maintenance

HR policy should HR policy should HR policy should be in create a sense be cosistent writing of security

Help in accomplishing organizational goals

Facilitate meaningful and Restrain justice and effective HR management

Training and development policy

Transfer and Production targets to be promotion policy achieved

Simulation

Sensitivity training

Special projects

George Odiorne

Rensis Likert

Elton Mayo

Organized

Superior

Specific

Delegation of authority

Fixing responsibility

Appraisal of a subordinate

System approach

Human Relations Approach

Decision theory approach

Critical incidents

Graphic sales

Grading system

Max Weber

Hanry Fayol

Koontz

Science & technology

Art, Science & Profession

Profession & Science

Organizing

Working

Controlling

Leading

Staffing

Directing

Frederick W. Taylor

Elton Mayo

Douglas M. McGregor

Found that a Found that when worker is workers know inherently lazy they are being and will use any watched, their excuse not to productivity perform their increases duties.

Found better ways to manage projects by creating charts of when tasks should be completed.

Inadequate appreciation of planning

Organisational inflexibility

Social responsibility

Organising

Directing

Appraisal

Amiable

Kindly

Agreeable

Information Systems

Human Resources

Customer Service

Working

Delegating

Ordering

quality of managerial actions

valuation of managers

valuation of physical assets

concurrent control

quality control

feedback control

Financial

Standard

Process

action, planning, control, control planning, action

Time and motion studies

Concept of bureacratic management

planning, budgeting, control, action

Human relations movement

Ten

Eight

Six

Acceptance

Economics

Opportunity

Six

Seven

Eight

Four

Five

Seven

Max Weber

Mc Gregor

Armstrong

Eight

Ten

Fourteen

Human skills

Technical skills

Conceptual skills

Storming

Norming

Adjourning

Appeal to a super ordinate objective

Collaboration

Avoidance

Total Marks: 70