Sample Elec

 

Cont Co ntact act us Page 1 of 2

Avoid estimated bills when you manage your account online at

britishgas.co.uk/bill Or for enquiries call us on

Mr A SAMPLe 2 SAMPLe STreeT SAMPLeTOwn SAMPLeShire  AB12 3CD

0800 048 0101 Mo - F, 8am - 8pm, Sat, 8am - 6pm. Please have your meter reading handy

D

Customer number  1234 1234reference 1234

 Your  Y our electricity bill – bill – actual

Bill date: 04 March 2010

Please pay £92.62 – to reach us by 18 Mar 2010

Bill period: 25 nov 09 – 03 Ma 10

Pay by ts dat ad you’ll bt fom ou PomptPay dscout on your next bill

Copy as requested Supply addss: 86 eDLeSTOne rOAD, Crewe, Cw8 1AB

You’re on our Standard Tariff .

This bill

Before this bill Your previous bill

£66.09   £66.09 in debit

wat you pad Balance after your  last payment 

£66.09 £0.00

Balance brought forward

£0.00 

elctcty you’v usd this period

£91.79

Your Prompt Pay discount

£3.58   £3.58 credit

VAT at 5%

Total to pay Fo fut dtals plas tu ov

Message board If you would like to view your previous bills, visit britishgas.co.uk/copybill  and you will be able to access your energy accout(s)  t suts you.

£4.41

£92.62 

Ways to pay your bill When paying you need your customer reference number which is 1234 1234 1234. Plas allo 3 okg days fo you paymt to cla at a bak o Post Ofc ad 5 okg days f you pay by post.

Switch to Direct Debit It’s easy, convenient ad savs you moy. Call us on 0800 048 0101 to spread your payments over the year, or pay your bll  full ac quat.

Credit/Debit card, by phone or online Call us on 0800 294 4464 or visit btsgas.co.uk/paymybll SMS Call us o 0800 048 0202 to gst. Internet or phone banking Pay directly to our account number 71584685 ad sot cod 40-05-30. At the Post Ofce

Tak you bll o paymt cad, ll  this payment slip and make your cqu payabl to “Post Ofc Ltd”.

By PayPoint Tak you ol bll ad pay by cas. At any bank or by post Make cheques payable to “British Gas Tadg Ltd” ad t you custom fc umb o t back. Tak you cheque with this completed payment slip to the bank, or send them to British Gas, Paymt Aa 55, Cambly, GU95 1AB. Plas do’t sd cas  t post. Som baks cag fo ts svc.

ofgem_quarterly_CC_elec_v14.indd 1

25/6/10 16:42:50

 

Page  2 of 2 Other contact details

What you paid – thank you Ol Cdt/Dbt Cad Paymt

26 Dec 2009

wt to Bts Gas PO BOX 3055, eastbou Bn21 9Fe

£66.09

Total payments

£66.09

  All Ctal hatg qus: qus: 0845 950 0400

Electrical emergency or powercut?

Electricity you’ve used

  Call 0800 056 8090 (24 hours)

Mt umb: UL78K11234 25 nov 09

08666   Actual –  ad you mt  mt 

3 Mar 10

09414

You lctcty dstbuto s: Ce elctc (Yoks (Yoks aa), PO BOX 161, 161 Gldd road, Lds, LS1 1QZ

 Actual – you gav us you you mt adg

 Your  Y our electricity electricity supply supply number  number  = 748.00 kWh used over 99 days (actual)

Fst 136 kw × 24.041p

£32.70

nxt 612 kw × 9.655p

£59.09

Cost of electricity used this period

£91.79

Total cost of electricity used

£91.79

 Your  Y our consumption Electricity usage comparison (including estimated readings)

25 Nov 09 – 03 Mar 10 200

400

600

 

01 01 23

801 5232

100

2634

910

 Accuad ad you mt. mt. xxxx xxxx Pricing Area

Complaint relating to your energy account? Step 1 Please contact us on 0800 072 8631, go to .btsgas.co.uk/mycomplat, .btsgas.co.uk/mycomplat, o t to Bts Gas Custom Solutos Tam, PO BOX 3054, eastbou Bn21 9FD. w ll do all  ca to solv you ssu stagt aay. Step 2 if you ma dssatsd, plas t to:  Adl Bak, Bak, Custom Svc Svc Dcto, Dcto, Bts Gas, PO BOX 3054, eastbou Bn21 9FD. if follog stps 1 ad 2 you a dssatsd you may cotact t egy Ombudsma o 0845 055 0760 (Txtpo (Txtpo 18001 0845 051 1513), o va

.gy-ombudsma.og.uk. .gy-ombudsma.o g.uk. T Ombudsma offers a free, independent service where customer ad suppl caot ac al soluto. T al dcso s bdg o t gy suppl, ot t custom custom..

25 nov 08 – 03 Ma 09

0

S

800 kw

Advice? Consumer Direct, the Government’s helpline for consumer advice, offers clear, practical and mpatal lp ad advc. You ca call o 0845 04 05 06 o go to .cosumdct.gov.uk

Fom 04 Mar 2009 to 03 Mar 2010, you used 2,758 kw of lctcty. If you continue to use energy at the same rate over the next 12 months, we estimate your cost will be £397.19. (Based on the following tariff breakdown).

Period

Your tariff

Projected cost

04 Ma 10 – 03 Ma 11

Stadad Taff

£397.19

£397.19 For FAQs please go to Britishgas.co.uk/HelpAndAdvice

Electricity payment slip Reference (customer account number)

155

1234 1234 1234

bank giro credit

British Gas Credit account number

143 0653

32   s    i   s    i   n   u   m   m   o    C   y    b    d   e    t   n    i   r    P

To get a large print, talking or braille bll o to jo ou hom egy Ca gst call 0800 072 8625 (Textphone 18001 0800 072 8626)

Amount due no fee payable at P.O. counter

£ 92.62 Cheque acceptable at a Post Ofce Total cash

Cashiers stamp and initials

Signature

Cheques

9826 1388 9085 0018 1165 761

Date

 /

/

43-06-53

£

HSBC Head Ofce Collection Account

Please do not write in the area below or fold this voucher

123412341234

MDaa430653C

££££££ppC

74

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