Sales Order Management process for sap terp10

SALES ORDER MANAGEMENT Customer

Material

Material type Industry sector

Info record

Condition

Condition types

Output

Output types

Pre sales activities: establishing and maintaining customer relationships Creating and tracking customer contacts Mailing campaigns Answering customer ques. received by email, fax etc Inquiries Quotations

Inquiry

Creating a transfer order includes copying data from the delivery document to the transfer order for processing within the warehouse. The transfer order is essential for controlling the movement of goods within the warehouse. The transfer order is based on a simple principle: where you are taking goods from and to, within your warehouse. There is a source location and a destination location for every transfer order.

Sales order processing: Contains all info.(Inquiries and quotations docs) to process the customer’s request during sales order processing. Sales process data from master records. 1 quotation can = multiple sales orders. Multiple quotation can = 1 sales orders.

Quote

Picking: You create transfer order for an outbound delivery A transfer order is generated for a warehouse number. The system copies the relevant data from the delivery.

Transfer of requirements: Communication between SD and Procurement is carried out via requirements. The material for the order can come from in-house production or external procurement. If there is insufficient material available, purchase orders can be made via material planning.

Confirm Pick Quantity

Transfer Order Pick Quantity

TO Transfer Request

(shipment docs) Posting the goods issue GI (goods issue documents).

Creating outbound delivery: You can create an outbound delivery in a shipping point for orders that are due for delivery. The relevant data is copied from the order to the outbound delivery. 1 Sales Order can = 1 or several outbound deliveries Several Sales Orders can = 1 outbound delivery. The orders must all have the same characteristics that are essential for the shipping process: Shipping point Due date Ship-to address

Can be required via customizing Can be required via the material master record The system can check other plants for a material Backward scheduling is used to determine whether a material will be available Document flow in the SAP system: docs in sales process are linked to each other using the doc. flow. This let you access the history and current status of your sales process at any time 1.Standard order 2.Delivery 3.WMS transfer order 4.GI- goods issue 5.Invoice 6.Accounting document

4000

4000

1

1

Bank

Revenue

10000

Customer Receiv/ Reconciliation

Customer Sub-Ledger

10000 10000

10000 10000

10000

3

2

2

3

2

3

Auto

Documents generated

Delivery/ Shipping

Availability check in the sales order:

Inventory/Stock

Packing: When packing you can combine delivery items and pack them in different shipping units.

A Sales document is created in a sales area. 10 It references from Inquiry + Quote Sales documents structure: is grouped into 3 levels: Shipping processing in SD begins when you create the header customer related data) delivery document (Header and item)(copying information items data about the material / quantities ordered, $, conditions from the sales order, such as the materials and quant). The schedule lines delivery q. + dates. schedule line =1 item, expect for partial deliv. doc. controls, supports and monitors numerous sub deliveries => multiple schedule lines. processes for shipping processing such as: Backward scheduling: (Optional) picking and confirming (transfer req. orders) The customer’s requested delivery date is used to calculate the pick/pack time (Optional) Packing and the transportation lead time. The delivery must be created on the earliest (Optional) Planning and monitoring of transport of the two dates (selection date for the outbound delivery). Incompletion log: Each SD document contains data required for the documents and for further processing. The system determines which fields are displayed in the incompletion log when the user does not fill them during sales order processing. The incompletion log will be displayed: Automatically when you save your entries. Or by choosing edit-incompletion log In customizing you can decide which fields should be part of the incompl. log The incompl. log functions are available in the sales order and in the delivery.

Inventory Change

Picking in shipping processing: You can control an item in an outbound delivery so that picking is required. Picking is carried out by creating transfer requests with which you trigger and survey warehouse movements.

Warehouse

Sales Order

ORDER TO CASH PROCESS Pre-sales activities -> Sales order processing -> Inventory sourcing -> Shipping-> Billing ->Payment receipt and posting

MM Doc

FI Doc

MM Doc

CO Doc

1 Goods Issue

GI - goods issue posting: effects MM - Material doc: describe the g. movt. from the MM (stock) point of view. FI - Accounting doc: describes the goods movt. from the FI point of view. CO - Cost accounting document: serve various cost analysis purposes

_ Account affected: .Inventory/stock is credited .Inventory change (cost of goods) is debited . NON Banked, Revenue, Customer. Q in Inventory Mgt and the Delivery req. in material planning are updated. Further documents for FI are created. (document flow updated) Billing due list is generated. The status in all relevant sales doc is updated Customer requirement deleted

Account Posting 1. Goods Issue : Credit Inventory, Debit Cost of goods sold (Inv. Change) 2. Billing a customer : Credit Revenue, Debit customer (Reconc+Subdledger) 3. incoming Payment: Credit Customer(Reconc+Subdledger), Debit bank account

Sales and distribution integration: Integrates with Materials Management for availability checking Integrates with Production Planning for make to order product Integrate with Project Systems for delivery and billing processing Integrate with Warehouse Management module, where the product is picked and print shipping document Integrate with Materials Management, Financial Accounting and Controlling when posting a goods issue Integrates with Profitability Analysis for sales order Integrates with Sales Information System

FI Doc

COPA Doc

FI Doc

2

3

Invoice / Billing

Receive Payment

Billing: Billing supports: Creating invoices for products and services Creating credit and debit memos Cancelling previously posted billing documents Automatically transferring billing document data to accounting

Payment: process part of the application module FI Payment supports: Posting payments against invoices Reviewing differences

When you create a billing document, data is copied from the sales order and the delivery docs to the billing document. Functions: It is SD document that helps you to generate invoices. The billing document serves as a data source for FI to help you monitor and process customer payments. When you create a billing doc., the G/L accounts will normally be updated automatically. During this process, the system carries out: o Customer Receivables account is debited (bis) o Revenue account is credited (bis)

Incoming payment posting: effects Cash/Bank account is debited Customer Receivables account is credited Customer Subledger account is credited We know that payment has been received from the customer for a particular invoice, because the overall processing status of the accounting documents changes to cleared.

Creating a billing document: You can create an invoice for a delivery or sales order. You can group invoices using selection criteria, such as customer, billing date and destination country. The SAP system can combine deliveries into a billing document, provided these deliveries share some essential characteristics: Payer Billing date Destination country Billing document structure: two levels: Header (Payer, Billing date) Item (Details about the material,Billing quant, items Net value)

Billing document posting: effects Customer credit account is updated Status in all related sales, delivery and billing documents, is updated Sales statistics in the SIS are updated

_ Account affected:

Open item posted on Customer Receivables account is debited cust.’s account Customer Subledger account is debited Revenue account is credited Further documents for accounting can be automatically generated by the system, for example: For the components controlling (CO) accounting Profitability analysis (CO-PA) posted Market segment analysis (CO-PA) Consolidation (FI-LC)