Brenda Louwagie possesses a consistent trend record of exceeding sales goals: on track to achieve 125% in 2011, achieved...
Brenda Louwagie Eden Prairie MN 55344
[email protected] Cell: 952-220-7005
Account/Client Management ● Strategic Sales Plans ● Sales Leadership ● Project Management Sales Force Training ● Client Negotiation ● Proposal Writing ● Cold Calling ● Effective Hunter Client Growth and Retention ● Exceptional Closer ● Budgeting & Forecasting ● Exceptional Listener High-impact Sales Presentations ● Problem Solver ● Marketing Campaign Management United HealthCare (UHC) Broker Account Executive 2007–2011 Sold medical and ancillary insurance plans to insurance brokers and agents Consistent trend record of exceeding sales goals: on track to achieve 125% in 2011, achieved 147% in 2010, 126% in 2009, and 115% in 2008 Developed and honed agents who had the most potential to increase sales Learned many aspects of the insurance industry focusing on new business sales Developing strong relationships with agents via telephone and internet Traveled quarterly to meet with Health Plan management, support staff, current and prospective agents Hosted seminars training agents on products, procedures and processes; building strong relationships Created and fulfilled business plans presenting achievements to senior management Forecasted weekly/monthly and annual sales numbers, held accountable for these numbers and developed methods to increase sales Exceeded phone metrics goals each month Hosted bi-weekly webcasts with Powerpoint presentations for informative and convenient agent training Recruited and trained 20 newly appointed agents per year PACCAR Parts Regional Sales Manager 2002– 2007 Sold and promoted private-label truck parts to Peterbilt and Kenworth dealerships as a manufacturer’s rep Consistently exceeded sales growth objectives by over 20% Sales: 2006 grew sales 24% to $40 million, 2005 grew sales 26% to $17 million, 2004 grew sales 21% to $11.5 million Developed and administered training programs for dealers and their customers Managed regional sales budgets, assisting in price development and administration Assisted dealers in making sales calls to fleet customers; introduced new parts and programs Coordinated and participated in dealer and industry trade shows, open houses and special events Developed regional product forecasts for new product inventory planning Assisted dealers in the development and administration of direct marketing and advertising activities Resolved customer credit, return and service issues Established effective advisory role with dealer management regarding performance objectives and sales opportunities Serviced up to 70 dealers in the midwestern states and western Canada from home office
Systems Management & Balancing HVAC Test & Balance Sales/Marketing Manager Provided test and balancing services to the commercial HVAC industry Worked directly with owner to learn the business Reviewed blue prints to provide quote for balancing services Learned and assisted technicians to ensure proper HVAC balance Evaluated business for ownership
2001- 2002
Brenda Louwagie
952-220-7005
[email protected]
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Distribution By Air, Inc. Transportation Sales Representative 1997 – 2001 Sold freight transportation services to companies, officing out of home Grew sales volume from $0 to approx. $900k annually, developing strong loyal customer relationships; shipped freight for over 380 customers, ranked as highest sales representative Penetrated, established and effectively managed a new territory; hired as first sales representative in Minneapolis office Cold called, researched and telemarketed creating a database of over 2500 qualified prospects Directed operations team in preparing freight quotes, servicing and resolving customer issues Created collateral materials increasing understanding services and benefits Trained customers on shipping and packaging procedures, developing multiple key contacts at each firm Attained 98% customer retention rate through addressing needs, resolving issues and building trust DVI Financial Services, Inc. Medical Financing Sales Representative 1995 - 1997 Sold medical equipment financing services nationally to hospitals, clinics and doctors’ offices Increased quotes from $0 in 1995 to $19 million in 1997; Increased fundings from $0 in 1995 to $7 million in 1997 Forecasted, planned, set goals and reported progress developing a national territory Penetrated, established and effectively managed a new territory; hired as first sales representative in Minneapolis office Trained sales reps and healthcare decision makers on the benefits of financing through seminars Worked independently to establish and maintain strong relationships with customers which increased lease volume Followed up on all opportunities through proposals, direct mail, telemarketing, and personal visits
Minnesota Technology, Inc. Technical Service Sales Representative 1993 - 1995 Sold technical information online services to help engineering and manufacturing companies make decisions Trained management and employees on using the service through presentations and demonstrations Sold an average of two new client companies per week, accomplished approximately 70% close ratio Recognized and awarded as outstanding sales representative in based on highest sales closures EDUCATION Masters in Business Administration St. Cloud State University St. Cloud MN Assisted the Dean of College of Business while studying for my MBA; taught undergraduate business courses; offered teaching position upon graduation. Graduated with a 3.42 GPA. Bachelor Science Degree – Marketing/Sales St. Cloud State University St. Cloud MN International Studies Abroad – studied at Alnwick Castle, Northumberland, England
OTHER SKILLS / INTERESTS Participated in Toastmasters, Dale Carnegie, Solution Selling and SPIN Selling and other sales training courses Excellent oral/written communication skills; proficient computer skills (Word, Excel, PowerPoint, Outlook)
