Sales Director Account Manager in Madison WI Resume Michelle Miller

Michelle Miller Sun Prairie, WI 53590 608-575-9632 [email protected] https://www.linkedin.com/in/michellemiller13

BACKGROUND SUMMARY High-energy Sales Executive with experience in leadership, cost control, sales, training and account development and management. Provide leadership and support for all sales activities and operation functions. Strong foundation on developing and management of big box through convenience store customers, to achieve growth. Effective in delivery of corporate communications and driving the strategic plan.

PROFESSIONAL EXPERIENCE Frito-Lay Inc.

1990-2015

Senior Zone Sales Director, Madison, WI 2005 to 2015 Led a team of 11 direct reports with a combined responsibility for 155 sales professionals. Developing strategies and tactics to deliver top-line growth, profit and loss, and market share targets while driving in-store execution. Drove execution with direct reports and teams through implementation of solid business processes, coaching, and follow-up. Called on and supported calls on retail chain and independent accounts to drive sales.       

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Executed sales growth of 55%, delivering $98,000,000 in revenue. Ranked number 5 of 132 zone teams in FLNA (Zone Leadership Award) Negotiated sponsorship with Wisconsin Badgers for 9 years Called on and supported calls on many chain accounts – Woodman’s, Wal-Mart, Roundy’s, Piggly Wiggly, Dollar General, Speedway. Developed programs and contests that delivered an increase in sales of 3% – tied in with local sports teams (Green Bay Packers, Milwaukee Brewers and Wisconsin Badgers). Recruited, hired and developed, 23 District Sales Leaders Exported 15 direct reports into new roles in Frito-Lay Implemented go-to-market strategies with cross functional teams, that improving selling and service time to customer by 45%. Led a pilot on service quality to our customers, delivered 6% sales growth that was implemented across the entire company. Managed and control expenses across the zone, ranked number one in the region and Top 5 of 120 in the country, with less than .8% product waste for multiple years. Safety a key part of the culture “Walk the Talk” o Improved vehicle frequency incidents from 6 to 1 annually o Improved personal injury reporting by 12% o Improved investigation reports by 32% and ensured proper training and awareness is shared across the zone and region. Diversity and Inclusion, regional lead; Developed regional and local initiative, and monthly communication from headquarters to the frontline.

Michelle Miller 608-575-9632 Page Two Zone Business Manager, Menomonee Falls, WI 2003-2005  Managed the Milwaukee zone’s $9,000,000 budget for on plan performance  Led and implemented zone safety days at 3 locations, that drove awareness and culture of “Safety First”. Improved reporting and investigations from 80% to 100%  Led the process of setting and distributing sales and cost plans to 9 District Sales Leaders timely all 13 periods of the year.  Developed and led a process to reduce frontline new hire turnover by 9%, that calendarized key touch points to ensure on time training and support. Key Account Manager, Menomonee Falls, WI 2002-2003  Managed a portfolio of $14,700,000 in revenue  Developed and sold to account buyers, annual agreements for key location space within each account. Gained an average of 6 incremental feet per store annually.  Best Partner of the year Award from customer  Implemented and developed customer programs driving 4% sales through incremental displays in key location of accounts (lobbies, 4 corners of stores). Fostering stronger relationships with the accounts as partners.  Developed programs with Green Bay Packers and Milwaukee Brewers that drove instore sales of 3%. District Sales Leader, Madison, WI

1998-2002

Route Sales Representative, Appleton, WI

1990-1998

EDUCATION MASTER OF BUSINESS ADMINISTRATION University of Phoenix, AZ BACHELOR OF BUSINESS ADMININISTRATION University of Wisconsin – Platteville, WI COMMUNITY Stair Scholarship – Established and fundraise for annual scholarship event Feed My Starving Children – organize large team to volunteer HONORS AND AWARDS HW Lay – Part of the number 1 of 16 regions in FLNA (leadership award) Bullseye Award – key account management for growing customer sales 4 Year division III letter winner Basketball – UW-Platteville