Risk & Opportunity as Per ISO 9001 2015

February 17, 2019 | Author: suresh kumar | Category: Stakeholder (Corporate), Risk, Business, Business Economics, Economies
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Short Description

context of the organization as per ISO 9001:2015...

Description

Context Conte xt of of Organizat Organization ion - Risk & Opportu Opportunity nity

CLIENT LOGO

External Issues Sl.NO

Category

1

Legal

2

Technological

3

Competitive

4

Market

5

Cultural

6

Social

7

Economic

Context

Can Include Positive and Negative factors or Conditions for Considerations

Issue

Risk

Opportunity

S

O

T

RPN

Remarks

Can Include Positive and Negative factors or Conditions for Considerations

Internal Issues Sl.NO

Category

1

Values

2

Culture

3

Knowledge

4

Performance of Org

Context

Issue

Risk

Can be Department / Function Wise

5 6 7

Method 1

Opportunity

S

O

T

RP N

Remarks

Can Include Positive and Negative factors or Conditions for Considerations

Internal Issues Sl.NO

Category

1

Policies, Objectives, Strategies

2

Capacity

3

Processes

4

Information & Systems

5

Internal Stakeholder  s

6

Governance Structure , Roles, Standards

Context

Issue

Risk

7

Method 2

Opportunity

S

O

T

RP N

Remarks

 Needs and Expectations Sl. No

Interested Party

Need / Expectation

1

Customer

Need Expectation

2

Regulatory Body / Govt

Need Expectation

3

Board of Directors

Need Expectation

4

Employees

Need Expectation

5

Suppliers

Need Expectation

6

Financial Institutions

Need Expectation

7

Competitors

Need Expectation

Requirement

Risk

Opportunity

S

O

T

RPN

Remark

Guideline for Ranking - Severity Ranking

Guideline

1

No Impact to the organization interms of Turnover / Operation / Brand image/ Stake holders satisfaction

2

Will have less Impact to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction between

3

Will have marginal Impact to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction

4

Will have disruption to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction

5

Will have Serious disruption to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction

Guideline for Ranking  –  Likelihood of Occurrence Ranking

Guideline

1

No Chance of Occurrence

2

Chance of occurrence is remote

3

Chance of occurrence is marginal

4

Chance of Occurrence is almost certain

5

Certain to Occur  

Guideline for Ranking  –  Time Line

Period of impact to Be decided on the type Of org / market / Product ,Services provided

Ranking

Guideline

1

Chances of becoming a need / requirement is remote

2

Chances of becoming a need /requirement is between 5 ~ 10 years

3

Chances of becoming a need /requirement is between 3 ~ 5 years

4

Chances of becoming a need /requirement is between 2 ~ 3 years

5

Chances of becoming a need /requirement is immediate

Guideline for Risk Mitigation  –  Method 1 For any Significant Risk beyond cut off RPN following possible actions to be reviewed and decided : 1. Avoiding the Risk by deciding not to start or continue with the activity that gives rise to the risk 2. Taking the risk in order to pursue an opportunity 3. Removing the Risk Source 4. Changing the likelihood 5. Changing the Consequences 6. Sharing the risk with another party or parties 7. Retaining the risk by informed decision

Guideline to Risk Mitigation  –  Method 2 S 1

2

3

4

5

1

No Actions

No Actions

Risk Will be monitored during Reviews for further action

Risk Will be monito red during Reviews for further action

Risk Will be monitored during Reviews for further action

2

No Actions

No actions

Risk Will be monitored during Reviews for further action

Risk Will be monitored during Reviews for further action

Risk Will be monitored during Reviews for further action

3

No Actions

No Actions

Risk Will be monitored during Reviews for further action

Risk Will be monitored during Reviews for further action

Objectives wi ll be Set

4

Risk Will be monitored during Reviews for further action

Risk Will be monitored during Reviews f or further action

Object iv es w ill be s et

Obj ec tiv es w ill b e Set

Obj ec tiv es Wil l be Set

5

Risk Will be monitored during Reviews for further action

Risk Will be monitored during Reviews f or further action

Object iv es wi ll be Set

Objec tiv es Wi ll be Set

Obj ec tiv es Will be Set

O

Actions  –  Linkage to Manage System 

Objective Setting – Action plan to achieve the same.



Review and strengthening of respective Management system Process.

Development

of new management system process

To ensure continuity Sl.NO

Category

1

Legal

2

Technological

3

Competitive

4

Market

5

Cultural

6

Social

7

Economic

Method of Capturing

Frequency of Review / Update

Responsibility

…… Same for Internal issues, Needs of Expectations of Interested Parties

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