context of the organization as per ISO 9001:2015...
Description
Context Conte xt of of Organizat Organization ion - Risk & Opportu Opportunity nity
CLIENT LOGO
External Issues Sl.NO
Category
1
Legal
2
Technological
3
Competitive
4
Market
5
Cultural
6
Social
7
Economic
Context
Can Include Positive and Negative factors or Conditions for Considerations
Issue
Risk
Opportunity
S
O
T
RPN
Remarks
Can Include Positive and Negative factors or Conditions for Considerations
Internal Issues Sl.NO
Category
1
Values
2
Culture
3
Knowledge
4
Performance of Org
Context
Issue
Risk
Can be Department / Function Wise
5 6 7
Method 1
Opportunity
S
O
T
RP N
Remarks
Can Include Positive and Negative factors or Conditions for Considerations
Internal Issues Sl.NO
Category
1
Policies, Objectives, Strategies
2
Capacity
3
Processes
4
Information & Systems
5
Internal Stakeholder s
6
Governance Structure , Roles, Standards
Context
Issue
Risk
7
Method 2
Opportunity
S
O
T
RP N
Remarks
Needs and Expectations Sl. No
Interested Party
Need / Expectation
1
Customer
Need Expectation
2
Regulatory Body / Govt
Need Expectation
3
Board of Directors
Need Expectation
4
Employees
Need Expectation
5
Suppliers
Need Expectation
6
Financial Institutions
Need Expectation
7
Competitors
Need Expectation
Requirement
Risk
Opportunity
S
O
T
RPN
Remark
Guideline for Ranking - Severity Ranking
Guideline
1
No Impact to the organization interms of Turnover / Operation / Brand image/ Stake holders satisfaction
2
Will have less Impact to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction between
3
Will have marginal Impact to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction
4
Will have disruption to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction
5
Will have Serious disruption to the Organization interms of turnover/ Operation / Brand image / Stake holders satisfaction
Guideline for Ranking – Likelihood of Occurrence Ranking
Guideline
1
No Chance of Occurrence
2
Chance of occurrence is remote
3
Chance of occurrence is marginal
4
Chance of Occurrence is almost certain
5
Certain to Occur
Guideline for Ranking – Time Line
Period of impact to Be decided on the type Of org / market / Product ,Services provided
Ranking
Guideline
1
Chances of becoming a need / requirement is remote
2
Chances of becoming a need /requirement is between 5 ~ 10 years
3
Chances of becoming a need /requirement is between 3 ~ 5 years
4
Chances of becoming a need /requirement is between 2 ~ 3 years
5
Chances of becoming a need /requirement is immediate
Guideline for Risk Mitigation – Method 1 For any Significant Risk beyond cut off RPN following possible actions to be reviewed and decided : 1. Avoiding the Risk by deciding not to start or continue with the activity that gives rise to the risk 2. Taking the risk in order to pursue an opportunity 3. Removing the Risk Source 4. Changing the likelihood 5. Changing the Consequences 6. Sharing the risk with another party or parties 7. Retaining the risk by informed decision
Guideline to Risk Mitigation – Method 2 S 1
2
3
4
5
1
No Actions
No Actions
Risk Will be monitored during Reviews for further action
Risk Will be monito red during Reviews for further action
Risk Will be monitored during Reviews for further action
2
No Actions
No actions
Risk Will be monitored during Reviews for further action
Risk Will be monitored during Reviews for further action
Risk Will be monitored during Reviews for further action
3
No Actions
No Actions
Risk Will be monitored during Reviews for further action
Risk Will be monitored during Reviews for further action
Objectives wi ll be Set
4
Risk Will be monitored during Reviews for further action
Risk Will be monitored during Reviews f or further action
Object iv es w ill be s et
Obj ec tiv es w ill b e Set
Obj ec tiv es Wil l be Set
5
Risk Will be monitored during Reviews for further action
Risk Will be monitored during Reviews f or further action
Object iv es wi ll be Set
Objec tiv es Wi ll be Set
Obj ec tiv es Will be Set
O
Actions – Linkage to Manage System
Objective Setting – Action plan to achieve the same.
Review and strengthening of respective Management system Process.
Development
of new management system process
To ensure continuity Sl.NO
Category
1
Legal
2
Technological
3
Competitive
4
Market
5
Cultural
6
Social
7
Economic
Method of Capturing
Frequency of Review / Update
Responsibility
…… Same for Internal issues, Needs of Expectations of Interested Parties
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