Resume Chris McClellan

Chris McClellan Full Name

Christopher John McClellan

Date of Birth

29 April 1969

Nationality

Australian

Resides

Central Coast, NSW

Driver Licence

3531CN

Passport

L5162838 – (valid until 22 Jun 2015)

Certification

Business Objects Certified Professional – Crystal Reports XI (BOCP – CR XI)

Overview Chris is a senior technologist with over 20 years experience in the IT industry. His background includes a variety of technologies such as Business Intelligence, Data warehousing, application development (including Internet), database design, multimedia, and graphical user interfaces. He is a technically minded person and has delivered high end solutions for leading organisations such as Vodafone, Coca Cola Amatil and Oracle Corporation. Aligned with his technical ability he has sound business acumen and communication skills. Chris is an enthusiastic and conscientious worker, always willing to help while at the same time extending his technical knowledge. He always strives to understand and be understood, while helping others achieve their goals. Skills Matrix Focus area

Knowledge

Experience (yrs)

Business Objects XI R2 CMC

Administrator

2.5

Business Objects XI Desktop Intelligence

User

2

Business Objects XI Web Intelligence

Power User

4

Business Objects XCelsius

Developer

1.5

Crystal Reports XI

Developer

1.5

Informatica PowerCenter v.7.x

Developer

2.5

SQL Server 2000 and 2005

User

4

Oracle RDBMS

User

5

Oracle Express product suite (OFA, OSA, OEO, Express Admin)

Expert

10

Website Design (Microsoft ASP, HTML, CSS)

Developer

7

Website Design (Joomla, PHP)

Developer

2

Website Administration (configuration, administration)

Developer

6

Windows OS

Power User

Unix OS

User

Universe Design

Intermediate

0.5

Data modeling

Advanced

10

Business Report Development / Report Design

Advanced

8

Business Analysis Skills

Advanced

7

Business Communication Skills

Advanced

15

10 3

Strengths Excellent analytical and communication skills Quick to understand most problems Able to multi-task effectively Understands deliverables and objectives easily Exposure to many different industry verticals (Telecommunications, Finance, FMCG, Transport, Energy, New media, Health) Explain complex tasks and educate others. Mentor and train colleagues and clients

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Work History

Sept 2010-current Sinclair Knight Merz, Sydney Business Intelligence Business Analyst SKM is an engineering consulting company, dealing with large engineering projects worldwide. Key achievements: Designed new timesheet reports for Revised Operating Model project. Lead BI resource for Client Profitability Methodology change, including documentation, reporting, and business liaison. Lead resource for DWH Reconciliation report design – which reconciles 2 datamarts, one is Type1 and the other is Type2. Currently involved in DWH Stabilisation project and evaluating Mobile BI solutions for handsets and tablets.

Nov 2008-Aug 2010 Hutchison Telecoms, Sydney Senior Business Analyst Hutchison trades as Three – a young dynamic telco offering mobile phone and internet services around Australia. The BA role focuses mainly on BAU tasks, liaising with the business users in the creation and modification of reports and maintaining a suitable level of documentation. Key achievements: Re-designed the SCE schema (records all internet traffic) to be more efficient and faster query time Managed the request system of report creation and modifications and ad-hoc data requests Managed several lookup table that are key to the reporting process Monitor the mandatory reports to ensure they are produced and available in a suitable timeframe Hutchison merged with Vodafone in Sept 2009 to form Vodafone Hutchison Australia. There were many ad-hoc data requests and reports required throughout the merger. Sept 2007-Oct 2008 Consultant

BiTech Group, Sydney

BiTech is a niche consulting company based in Sydney and specialising in Business Objects software, with a minor focus on Informatica (ETL) software. In 12 months at BiTech, work has been conducted at these high-profile clients: Emerson Network Power – Crystal Reports: BAU report design and replace existing data query tool BiTech – evaluate software suitable for resale (360View) MIA –SQL Server data warehouse and Crystal Reports: improved most reports by 50-200% Weyerhaeuser – SQL Server data warehouse: advised on design of database and reports ING Bank – Business Objects and Oracle RDBMS: completed infrastructure refresh report and recommended new server configuration for BO cluster. Macquarie Bank Crystal Reports development (Investran): Develop reports with tight deadlines Gap Analysis Report for end-user training: Proof of Concept (POC) using SQL Server and Crystal: Design solution to automatically send member statements on request AMP Insurance – Business Objects security model design: Design security to enhance security while keeping administration overhead low. Harvey Norman –Proof of Concept (POC) for Crystal Reports server recovery: Script to enable quick recovery of remote servers when they fail.

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May 2004–Sept 2007 Coca-Cola Amatil, Sydney Business Intelligence Developer Initially hired for OFA knowledge, the role migrated to ETL (Informatica) and Oracle RDBMS oriented. The role encompassed many projects and other responsibilities including : Delivering a new Business Intelligence platform to the company: BO XI Managing external consultants After-hours support roster, handling calls 24x7 when required Cost of Sales modeling application project: Designed and implemented automated COS model and calculations Customised Business Objects login screen Support for numerous supply chain systems. Convert multiple PL/SQL ETL procedures to Informatica mappings and workflows Managed the upgrade of Business Objects to XI Release 2. Aug 2003–May 2004 Full Tilt Productions (Self Employed) Website Design and Hosting Developed websites focused on the motorsport industry, mainly in Microsoft ASP. Created several websites with bespoke content management system, gallery, community, etc.. Managed hosting and general admin duties for each client/website. Created POC documents and websites for new client demonstrations and meetings. Data design and web page design for custom functions including CMS (Content Management System), image gallery, Tipping Competition, etc.. May 2001–Aug 2003 Senior Consultant

Ioppolo & Associates, Sydney

Implemented Oracle Express applications (design, code/build, test, implement, educate) across a large list of clients: Coca Cola Amatil, Promina, QANTAS, Toyota, CUSCAL, Westpac, APRA, Optus, Goodman Fielder, CSC, HSBC, St George, Vodafone, PowerTel, State Transit, ResMed, Boeing, Chep, Telstra, Reed Elsevier, SA Dept of Health, ETSA, CUB, Hammersley Iron, WA Ministry of Justice, HCF, Arnotts, Master Foods) Mentor colleagues – both fellow employees and clients Conduct standard Oracle Education courses, and client-customised courses for all Express products. Participate in pre-sales demonstrations, and other duties as required. This position was a mix of several roles – consultant, mentor, instructor, analyst, designer, programmer and “fire-fighter”. The position varied depending on the client demands : longer projects demanded a more structured approach, short projects (1hr-1week) was more “it’s broken, make it work now!”. May 2000–May 2001 Education Manager

Ioppolo & Associates, Sydney

Manage Education schedules and procedures and liaise with Oracle and clients. Teach standard Oracle courses, and client-customised courses for all Express products. As required, setup, conduct and review courses taught including customisations where needed. Participate in pre-sales demonstrations, and other duties as required. Demonstrate the product in standard form, or customisations, to prospective clients. Create a vision for the clients as to what the product can do, or be made to do and likely timeframes.

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Sept 1998–May 2000 Senior Consultant

Oracle Corporation, Sydney

Assist clients implement Express applications – design, build, test, implement, educate Design and build systems as required – usually from technical spec This position was purely a technical role. There was some design work involved, but usually the function specification was provided, or the client needed general guidance. Nov 1995–Aug 1998 Oracle Corporation, Sydney Technical Specialist – OLAP Manage OLAP education curriculum, and external instructors Participate in world-wide Manager’s meetings as required. Conduct standard Oracle courses, and client-customised courses for all Express products. Assist clients in choosing the correct progression of training courses. This position was basically “Education Manager for OLAP courses for South East Asia” with responsibilities spreading across approx 20 countries and responsible for how the OLAP Education business ran. Reporting to Education managers in Australia, the position also included a dotted line responsibilities for course content in Boston, Massachusetts, USA May 1995–Nov 1995 Lever Rexona Pty Ltd (A Division of UniLever), Sydney OSA DBA, Express Support Maintain and expand the OSA environment Provide telephone and hands-on support to users Ensure application speed and availability is maintained at acceptable levels.

Jan 1994–May 1995 Information Resources Inc., Sydney Consultant, Support and Training. Provide telephone and on-site support to Express clients in the Asia-Pacific area. Liaise with Product Development to log bugs and software enhancements. Teach a range of Express courses as required.

Jan 1994–May 1995 Information Resources Inc., Sydney Consultant, Support and Training. Provide telephone and on-site support to Express clients in the Asia-Pacific area. Liaise with Product Development to log bugs and software enhancements. Teach a range of Express courses as required.

Jul 1987–Dec 1993 Hastings Municipal Council, Port Macquarie Junior Programmer. Create programs as required using VAX/VMS Basic Create database applications using iBank. Maintain older application code on PDP-11/74 using DIBOL.

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