Disaster Accountability Project Releases Report On The Transparency of Relief Organizations Responding to the 2010 Haiti...
Report on
The Transparency of Relief Organizations Responding to the 2010 Haiti Earthquake
Citizen Oversight Requires Citizen Engagement
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About Disaster Accountability Project (DAP) The Disaster Accountability Project (DAP) is a non-profit, nonpartisan organization committed to: • • •
improving disaster management systems through policy research and advocacy; promoting transparency and engaging citizens to become more involved in preparedness and relief; and helping to ensure that people know what is happening on the ground during a disaster.
What We Do Founded in 2007 in reaction to the bungled response to Hurricane Katrina, DAP has demonstrated that dedicated and informed oversight can help ensure that government agencies and nonprofit organizations live up to their life-saving obligations before, during, and after crises.
Our History Over the past few years, members of Congress, the news media, and emergency management practitioners have requested and utilized the research and real-time information collected by DAP. For a young organization, DAP has had an out-sized and far-reaching impact (as reported by ABC News, the Associated Press, the New Orleans Times-Picayune, and the Chronicle of Philanthropy, among others). Some of these accomplishments include: •
•
•
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Investigating and authoring a report on how accessible and up-to-date the emergency plans in twenty-two hurricane-vulnerable Louisiana parishes were; this report prompted many parishes to update and improve the public accessibility of their plans. Conducting a successful campaign to compel FEMA to comply with federal law and elevate the position of FEMA Disability Coordinator, so that she has more authority and resources available to fulfill the position's mandate. Using the Disaster Accountability Hotline as a real-time listening device during Hurricane Ike and assisting numerous callers and countless others by directing details of gaps in critical services to responsible government agencies and nonprofit organizations. Launching ReliefOversight.org: a website designed to improve transparency in aid activities, to help ensure donations reach groups with the greatest capacity to deliver needed services and facilitate coordination between organizations on the ground.
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Table of Contents ABOUT DISASTER ACCOUNTABILITY PROJECT (DAP) ............................................................................... 2
WHAT WE DO ............................................................................................................................................................ 2
OUR HISTORY............................................................................................................................................................. 2
TABLE OF CONTENTS............................................................................................................................................. 3
EXECUTIVE SUMMARY.......................................................................................................................................... 4
PURPOSE ..................................................................................................................................................................... 4
SCOPE ......................................................................................................................................................................... 4
PROCESS ..................................................................................................................................................................... 5
Survey Template.................................................................................................................................................... 7
CORRESPONDENCE LOG ............................................................................................................................................. 8
Correspondence Emails........................................................................................................................................ 8
Correspondence Log............................................................................................................................................. 9
HIGHLIGHTS ............................................................................................................................................................. 16
Overall Observations.......................................................................................................................................... 16
Response Volume.......................................................................................................................................................... 16
Compliance with Survey Questions ....................................................................................................................... 17
Question Key ............................................................................................................................................................. 17
Correspondence Analysis ................................................................................................................................... 18
Transparency ...................................................................................................................................................... 19
General Trends Observed................................................................................................................................... 23
NOTES, PROVISIONS, AND CORRECTIONS ................................................................................................................. 25
ACKNOWLEDGEMENTS ............................................................................................................................................. 25
AGAPE FLIGHTS ....................................................................................................................................................... 26
AMERICAN JEWISH JOINT DISTRIBUTION COMMITTEE ............................................................................................. 28
AMERICAN REFUGEE COMMITTEE ........................................................................................................................... 30
AMERICA’S RELIEF AND DEVELOPMENT TEAM ....................................................................................................... 32
APPROPRIATE INFRASTRUCTURE DEVELOPMENT GROUP ........................................................................................ 35
CATHOLIC MEDICAL MISSION BOARD ..................................................................................................................... 37
CHILDREN’S INTERNATIONAL LIFELINE ................................................................................................................... 39
CHURCH OF THE BRETHREN DISASTER MINISTRIES ................................................................................................. 41
COMPASSION AND MERCY ASSOCIATES (CAMA SERVICES) .................................................................................. 43
COMPASSION INTERNATIONAL ................................................................................................................................. 45
ENGINEERING MINISTRIES INTERNATIONAL ............................................................................................................ 47
EPISCOPAL RELIEF & DEVELOPMENT ...................................................................................................................... 49
HELP THE CHILDREN ................................................................................................................................................ 52
INTERNATIONAL AID, INC ........................................................................................................................................ 54
INTERNATIONAL CRISIS AID..................................................................................................................................... 56
LIFEWIND INTERNATIONAL (A.K.A. MEDICAL AMBASSADORS INTERNATIONAL) ................................................... 59
OXFAM AMERICA ..................................................................................................................................................... 61
PHYSICIANS FOR PEACE ........................................................................................................................................... 64
PLANT WITH PURPOSE .............................................................................................................................................. 67
RELIEF INTERNATIONAL – HAITI .............................................................................................................................. 69
WORLD CARES CENTER ........................................................................................................................................... 71
INDEX ......................................................................................................................................................................... 74
CORRESPONDENCE ................................................................................................................................................... 74
American Red Cross ........................................................................................................................................... 74
Appropriate Infrastructure Development Group................................................................................................ 74
Mercy Corps ....................................................................................................................................................... 74
MERCY CORPS 90-DAY FACT SHEET ....................................................................................................................... 75
HEALING HANDS FOR HAITI INTERNATIONAL FOUNDATION INC.* .......................................................................... 77
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Executive Summary Purpose This report seeks to: (1) determine whether 197 nonprofit organizations that solicited donations for Haiti disaster relief produced situation reports on their activities; and, if so (2) how comprehensive and publicly accessible such situation reports were. Through this report, DAP aims to promote accountability and transparency by 1) highlighting relief organizations that provide the public complete and detailed situation reports and 2) identifying those relief organizations that either do not release situation reports to the public or have published situation reports that include very few concrete facts.
Scope The ReliefOversight team’s scope narrowed as the production of this report progressed. After the high-magnitude earthquake in Haiti on January 12, 2010, a team of researchers – based primarily in the US – compiled a list of nearly 200 organizations soliciting donations for Haiti relief. DAP conducted further research to find information on how groups operate in Haiti. The purpose of this research was to find and assess the availability and comprehensiveness of organizations’ regular situation reports, which ideally should contain detailed documentation of Haiti relief work. The ReliefOversight team logged and evaluated each situation report it found based upon its quality and availability. Quality assessments relate directly to the ultimate goal of bolstering standards of transparency. Availability of information, such as the policies and day-to-day activities of relief work, signifies the openness of relief organizations. Recognizing deficiencies in reporting, such as infrequent updating, limited information, or long gaps between entries, allows for the creation of corrective, binding policy recommendations that ensure that all relief groups increase transparency. As shown in the collected data, of the near 200 organizations identified as active in Haiti after the earthquake, only approximately ten percent responded to our survey, and of those, a number provided incomplete answers. However, descriptive and comparative observations concerning the behavior of these groups can be still be made by examining the information provided by the 21 aid groups that did respond to the survey.
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The groups that were fully responsive were: 1. Oxfam; 2. International Aid, Inc.; 3. American Refugee Committee; 4. Catholic Medical Mission Board; 5. Relief International-Haiti; 6. America’s Relief & Development Team; 7. Physicians for Peace; 9. Episcopal Relief & Development; 9. Appropriate Infrastructure Development Group; 10. Children’s Lifeline; 11. Church of the Brethren Ministries; 12. LifeWind International; 13. Engineering Ministries International; 14. Plant with Purpose; 15. Compassion & Mercy Associates; 16. International Crisis Aid; 17. Help the Children; 18. Compassion International; 19. American Jewish Joint Distribution Committee; 20. World Cares Center; 21. Agape Flights Although the scope of this report is limited to those groups responding to the 2010 earthquake in Haiti, the need for increased transparency in other relief settings is clear. While the specific circumstances of each aid operation may vary, all relief organizations should be held accountable for not only the consequences of their actions, but also for maintaining a high level of transparency, and should therefore adopt policies that allow the international community to monitor their activities. While it may be argued that such public scrutiny could deter some organizations from responding as quickly to a disaster by limiting their flexibility, this is a false dilemma. The responses to this survey suggest that relief organizations with a genuine interest in promoting sustainable development and providing essential needs have nothing to fear from increased transparency. It is our hope that the methodology used to study relief groups in Haiti can be applied to aid work worldwide. The scope of such work is only limited by aid organizations themselves, insofar as they control the information relevant for transparency studies. We of course recognize and would exclude from such a study those settings where aid workers need to maintain anonymity and work in secret for fear of reprisals; such environments would be more suitably studied in a different fashion. Furthermore, aid organizations with very low budgets may not have the capacity to provide as frequent updates as organizations with annual budgets above one million dollars.
Process The ReliefOversight team of Disaster Accountability Project (DAP) is a group dedicated to increasing transparency in the policies and practices of aid organizations. The team sought to obtain information from relief groups responding to the high-magnitude earthquake that shook Haiti on January 12, 2010. The first step was to reach out to these groups and attempt to establish communication concerning their relief practices. We then identified the relief group’s coordinator or representative of affairs in Haiti, and sent that representative a standard survey. Correspondence with relief organizations occurred via e-mail, the templates for which can be found under Correspondence Log. Many organizations also posted contact information for particular coordinators and representatives on their websites under contact directories. Despite numerous efforts to contact some groups, a number remained unresponsive.
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Another difficulty encountered in soliciting responses from relief groups was the way in which organizations limit initial contact. Many relief groups have an online form to complete with a pre-determined set of inquiry topics. Any additional information would have to be obtained by signing up for a newsletter or mailing list. While directly contacting an actual representative did not itself guarantee a response, contact via online inquiry forms further decreased the possibility of correspondence with an organization. Filling out these forms often triggered an automated response e-mail offering thanks for interest in the organization’s work and vague promises that a representative would answer the inquiry soon. While some groups did actually follow through and provide a contact, submitting online request forms mostly failed to return the desired information. The second round of correspondence with organizations was limited primarily to those groups that provided contact information. This second round involved sending the actual survey, reproduced in this report, to relief organizations. ReliefOversight typically asked that the surveys be completed within a week of receipt. Analysis of these surveys allowed the ReliefOversight team to examine the extent to which relief organizations value transparency in their efforts in Haiti. The surveys also provided a picture of the scope of relief provided by each organization. Although organizations such as GuideStar and Charity Navigator offer much information regarding relief groups, making public details of the actual day-to-day activities of relief groups in Haiti is crucial to achieving greater transparency in aid. In addition to analyzing the information contained within the survey responses, the ReliefOversight team also created organization profiles on the ReliefOversight.org website to publicize much of the information contained in the surveys. This in turn enables the public to better understand the scope and purpose of a particular aid group’s work and capacity to deliver aid. This information helps potential donors make more informed decisions regarding how best to direct resources to have the greatest impact. This information can also help improve coordination between groups delivering aid on the ground. These organization profiles can be found at www.reliefoversight.org.
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Survey Template Below is an example of the survey that the organizations were asked to fill out: Questions
Y/N/NR
Comment
1. Background Information a) Organization name? b) Overall annual budget? c) Is your organization soliciting donations for Haiti relief? d.i.) Budget for Haiti relief effort? d.ii.) Raised? d.iii.) Distributed? e) Organization's Twitter handles? 2. Additional Questions a) Number of home staff b) Number of indigenous staff c) Number of staff at location d) Number of partner organizations e) Does your organization pass money to partner organizations? f) Does your organization allow donation earmarking? g) Does your organization allow transparent earmarking? 3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the ground? b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like) d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) e) How many of your organization's situation reports are available in an online, publicly accessible archive? 4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) (Food, Health, Housing, Long-Term Recovery, Mass Care, Shelter, Other: Please Specify) 5. Expected outcomes/goals for your organization's relief effort activities?
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6. Please list any benchmarks for success in your organization's relief operations if any exist. 7. Please describe how your organization is achieving its benchmarks. 8. Please discuss any strengths/weaknesses. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort.
Correspondence Log Correspondence Emails In corresponding with the relief organizations, several attempts were made to identify and contact the appropriate correspondent and/or someone working on the respective organization’s Haiti team. First, an email was sent asking for the contact information of such a correspondent, and then a survey request was sent to either the given contact or a generic email address found on the organization’s website (e.g.
[email protected]). The templates of the emails sent to the organizations can be seen below. Contact Information E-Mail Template: Hello, My name is (Name), and I am working with ReliefOversight.org. Could you please provide me with the contact information for the representative of the Haiti crisis relief through your organization? If you could please send me their title, email, phone number, or any other convenient way to reach them it would be much appreciated. Thank you for your time. Sincerely, (Name) Intern, Disaster Accountability Project
First Survey E-Mail Template: Dear Mr. or Ms. ****, or Dear Haiti Relief Coordinator, I am working on a report for ReliefOversight.org, an initiative of the Disaster Accountability Project, about the transparency of disaster relief operations in Haiti. (**Name of Organization**) was selected to be included in the report and profiled on ReliefOversight.org. Please complete a short survey by (One week from send date) about your organization's activities in Haiti so we can include the most up-to-date information about your organization's activities on the ground. Survey URL: Survey Link We hope that ReliefOversight.org will provide your organization a unique opportunity to demonstrate its transparency and provide details about its activities on the ground. A key goal of ReliefOversight.org is to maintain an online clearinghouse of daily or very regular Situation Reports of all organizations soliciting donations for disaster relief efforts. Please view this as an opportunity to showcase factual details of your organization's day-to-day activities and impact on the ground. Please complete the following survey by (One week from send date): Survey Link We are happy to share the final draft of the report with your organization and look forward to your cooperation. Thank you, (Name) Intern, Disaster Accountability Project
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Second Survey E-mail Template Draft: Dear Mr. or Ms. ****, or Dear Haiti Relief Coordinator, On (Date) a member of ReliefOversight.org attempted to contact (Organization Name) in regards to your participation in a survey we are conducting in furtherance of a report on the transparency of disaster relief operations in Haiti. We would still appreciate your response. Please complete a short survey by (One week from send date) about your organization's activities in Haiti so we can include the most up-to-date information about your organization's activities on the ground. Survey Link We hope that ReliefOversight.org will provide your organization a unique opportunity to demonstrate its transparency and provide details about its activities on the ground. A key goal of ReliefOversight.org is to maintain an online clearinghouse of daily or very regular Situation Reports of all organizations soliciting donations for disaster relief efforts. Please view this as an opportunity to showcase factual details of your organization's day-to-day activities and impact on the ground. Please complete the following survey by (One week from send date): Survey Link We are happy to share the final draft of the report with your organization and look forward to your cooperation. Thank you, (Name) Intern, Disaster Accountability Project
Third Survey E-mail Template Draft: Dear Mr. or Ms. ****, or Haiti Relief Coordinator, On (Date) and a member of the ReliefOversight.org team attempted to contact (Organization Name) in regards to your participation in a survey we are conducting in furtherance of a report on the transparency of disaster relief operations in Haiti. We would still appreciate your response. Please complete a short survey by Friday, June 25 about your organization's activities in Haiti so we can include the most up-to-date information about your organization's activities on the ground. Survey Link We hope that ReliefOversight.org will provide your organization a unique opportunity to demonstrate its transparency and provide details about its activities on the ground. A key goal of ReliefOversight.org is to maintain an online clearinghouse of daily or very regular Situation Reports of all organizations soliciting donations for disaster relief efforts. Please view this as an opportunity to showcase factual details of your organization's day-to-day activities and impact on the ground. Please complete the following survey by Friday, June 25: Survey Link We are happy to share the final draft of the report with your organization and look forward to your cooperation. If you are not the correct contact for Haiti relief, it would be much appreciated if you could provide an appropriate contact E-mail. Thank you, (Name) Intern, Disaster Accountability Project
Correspondence Log Organizations marked in bold and highlighted filled out a survey. Those without correspondence information listed were not contacted for various reasons, such as a lack of contact information, etc.
Organization Name
Contact Email Sent (Dates)
Contact Email Response Received (Dates)
ACDI/VOCA ACTED (Agency for Technical Cooperation and Development) Action Against Hunger - USA ActionAid International ActionAid USA
05/23/10
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05/24/10
Survey Email Sent (Dates)
Survey Email Response Received (Dates)
Organization Name ACTS World Relief Adventist Community Services Adventist Development & Relief Agency
Contact Email Sent (Dates)
Contact Email Response Received (Dates)
Survey Email Sent (Dates) 05/31/10
African Methodist Episcopal Church Service and Development Agency Agape Flights Air Mobile Ministries Air Serv International
Survey Email Response Received (Dates) 06/02/10
05/30/10
05/28/10; 06/22/10
America's Development Foundation American Baptist International Ministries American Friends Service Committee American Jewish Joint Distribution Committee American Jewish World Service
05/21/10 06/18/10
05/25/10 06/18/10
05/28/10 06/19/10
06/01/10 06/22/10
American Red Cross
05/23/10
05/24/10; 05/26/10
05/28/10; 06/16/10
06/16/10
05/24/10; 06/18/10 06/22/10
06/22/10
05/21/10
05/28/10; 06/16/10; 06/22/10
06/01/10
05/28/10; 06/16/10; 06/22/10
06/22/10; 06/23/10
American Refugee Committee AmeriCares
Americas Relief Team
05/21/10; 06/18/10
05/21/10
Appropriate Infrastructure Development Group
Architecture for Humanity Assemblies of God Relief
Association of Baptists for World Evangelism
06/25/10
05/27/10
05/28/10; 06/16/10; 06/22/10
05/23/10
05/23/10
05/28/10; 06/16/10; 06/22/10
06/18/10
06/18/10
06/19/10; 06/22/10
06/22/10
05/28/10; 06/16/10; 06/22/10
06/25/10
05/23/10
Association of Volunteers in International Service (AVSI) US B'nai B'rith Baptist Child and Family Services Baptist Mid-Missions Beyond Borders Bright Hope International Brother's Brother Foundation CARE CARITAS Carma Foundation
Catholic Medical Mission Board
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Organization Name Catholic Relief Services CBM-US CDC Foundation CHF International Child Family Health International Childcare Worldwide
Children's Feeding Network Children's Hunger Fund
Children's International Lifeline Christian Relief Fund
Christian Veterinary Mission
Church of the Brethren Church World Service
CitiHope International
CityTeam Ministries Clinton Bush Haiti Fund Compassion Alliance Compassion and Mercy Associates Compassion International Compassion Services International Concern Worldwide Converge Worldwide Convoy of Hope
Cooperative Baptist Fellowship Counterpart International Cross International Direct Relief International Disciples of Christ Doctors Without Borders / Medecins Sans Frontieres Dwa Fanm
Contact Email Sent (Dates) 05/21/10 06/21/10
Contact Email Response Received (Dates) 05/24/10; 06/21/10 06/21/10
Survey Email Sent (Dates)
Survey Email Response Received (Dates)
06/21/10
06/23/10
06/23/10
05/22/10
05/28/10; 06/16/10
05/23/10
05/28/10; 06/16/10; 06/22/10
05/21/10
05/28/10; 06/16/10; 06/22/10
05/24/10
05/28/10; 06/16/10; 06/22/10
05/21/10
05/28/10; 06/16/10; 06/22/10
06/16/10; 06/23/10
05/24/10
05/28/10; 06/16/10; 06/22/10
06/23/10
05/23/10
05/24/10
05/28/10; 06/16/10; 06/22/10
05/21/10 05/21/10
05/24/10 05/21/10
05/28/10 05/28/10
05/21/10
05/22/10
05/28/10; 06/16/10; 06/22/10
06/19/10 05/21/10
06/24/10 06/03/10
05/21/10
05/23/10
05/21/10
05/23/10
05/21/10
05/21/10
06/19/10
11
06/25/10
06/18/10
06/22/10
06/04/10 06/01/10
Organization Name
Contact Email Sent (Dates)
Contact Email Response Received (Dates)
06/07/10; 06/16/10
Engineering Ministries International
Episcopal Relief and Development Evangelical Covenant Church World Relief Evangelical Free Church of America Feed My Starving Children Feed the Children
05/21/10 06/19/10 06/19/10 06/19/10 06/19/10
06/03/10
06/24/10
Freedom From Hunger Friends of WFP
05/23/10; 06/19/10 06/19/10
General Association of Regular Baptist Churches International Ministries Gifts in Kind
06/19/10 06/19/10
Global Fund for Children Global Impact Global Links Global Samaritan Resources
GlobalGiving
Globus Relief Glow Ministries GOAL Grameen Foundation US Grassroots Int'l Habitat for Humanity international Haiti Children/ Mercy & Sharing
06/24/10
05/28/10; 06/02/10; 06/11/10; 06/16/10; 06/23/10
06/10/10
06/19/2010; 06/24/10
06/23/10; 06/24/10
06/24/10
05/24/10; 06/18/10
06/24/10
06/23/10 06/23/10 05/28/10; 06/16/10; 06/23/10
Giving Children Hope Global Aid Network (Gain)
06/10/10; 06/16/10; 06/23/10 06/23/10
06/16/10
06/24/10
First Response Team of America Food for the Hungry Food for the Poor Free Methodist Church
Survey Email Sent (Dates)
Survey Email Response Received (Dates)
05/25/10
05/23/10 06/19/10 06/19/10 06/19/10
05/23/10
05/23/10 06/19/10 06/19/10 06/19/10 06/19/10 06/19/10
12
05/26/10
06/2/10; 06/07/10
06/02/10
05/28/10; 6/16/10; 06/23/10
06/16/10; 06/24/10
06/23/10
05/25/10
05/28/10; 06/16/10; 06/17/10; 06/23/10
06/02/10
05/24/10
05/28/10; 06/16/10; 06/23/10
06/16/10
06/19/1010
06/24/10 06/24/10
Organization Name Haiti Foundation Against Poverty
Contact Email Sent (Dates) 06/19/10
Contact Email Response Received (Dates) 06/19/1010
Survey Email Sent (Dates) 06/24/10
05/22/10; 06/19/10
06/24/10
06/19/1010
06/24/10
Haiti Marycare Haitian Health Foundation Handicap International Hands on Disaster Response
06/19/10 06/19/10 06/19/10 06/19/10
Healing Hands for Haiti
06/19/10
Info available on website
05/28/10; 06/24/10
Healing Hands International Heart to Heart International
06/19/10 06/19/10
Info available on website 06/18/10
06/24/10
Hearts With Hands
Heifer International Help the Children HelpAge USA Holt International Children's Services Hope for Haiti
Hope Force International
HOPE Worldwide Hospital Sisters Mission Outreach Humanitarian International Services Group IMA World Health
05/23/10
05/23/10 05/25/10 06/19/10 06/19/10 06/19/10
05/23/10
05/23/10
05/28/10; 06/16/10; 06/23/10 06/01/10
06/23/10
05/25/10
05/28/10; 06/16/10; 06/23/10
05/24/10
05/28/10; 06/16/10; 06/23/10
06/02/10
iMMAP Independent Charities of America (aka Human Care Charities of America)
06/19/10
InterAction (The American Council for Voluntary International Action, Inc.)
06/19/10
International Mission Board of the Southern Baptist Convention International Orthodox Christian Charities International Relief and Development (IRD)
05/24/10; 05/25/10 05/26/10
05/28/10; 06/16/10; 06/23/10
06/19/10 05/21/10; 06/18/10
International Aid International Crisis Aid International Disaster Emergency Service International Medical Corps
05/24/10
Survey Email Response Received (Dates)
05/21/10 05/23/10 06/19/10 06/19/10
05/21/10
05/21/10; 05/27/10 05/24/10
05/28/10; 06/16/10; 06/23/10 05/28/10
05/28/10; 06/16/10; 06/23/10 06/19/10
13
06/25/10 06/04/10
Organization Name International Relief Friendship Foundation
Contact Email Sent (Dates) 06/19/10
Info available on website
Survey Email Sent (Dates)
06/19/10 05/21/10 06/19/10
Kiwanis International Foundation Life For Relief and Development
05/21/10; 05/23/10 06/19/10
06/23/10
05/23/10
05/27/10
05/28/10
05/23/10; 05/25/10
05/28/10; 06/16/10; 06/23/10
05/24/10
05/28/10; 06/02/10; 06/09/10; 06/16/10; 06/17/10; 06/23/10
Lott Carey Baptist Foreign Mission Convention Lutheran World Relief MADRE Matthew 25: Ministries Medical Teams International
06/21/10 06/21/10 06/21/10 06/21/10 06/21/10
MediSend International Meds and Food for Kids
05/28/10; 06/16/10; 06/23/10 06/21/10
05/23/10
05/23/10
05/28/10; 06/16/10; 06/23/10
Mennonite Central Committee
Mercy Corps
Survey Email Response Received (Dates)
05/28/10; 06/16/10; 06/23/10
International Relief Teams International Rescue Committee Jesuit Refugee Service USA Kids Alive International
LifeWind International (Medical Ambassadors International) Lions Clubs International
Contact Email Response Received (Dates)
05/21/10
05/24/10
05/28/10 05/28/10; 06/16/10; 06/23/10 06/21/10 06/21/10 06/21/10
Mercy Response (Vineyard USA) Mercy-USA for Aid and Development National Baptist Convention Nazarene Compassionate Ministries
14
06/04/10
05/30/10; 06/10/10; 06/18/10; 06/24/10
Organization Name
Contact Email Sent (Dates)
Contact Email Response Received (Dates)
Survey Email Sent (Dates)
NYC Mayor's Fund to Advance New York City Operation Blessing International
06/21/10
Operation Compassion Operation USA Oxfam America Partners in Health
05/28/10; 06/16/10; 06/23/10 06/21/10 06/21/10 06/21/10
Physicians for Peace Plan International Plan USA Plant With Purpose Presbyterian Disaster Assistance Project C.U.R.E.
05/23/10
05/24/10
05/23/10
05/24/10
05/23/10
05/26/10
05/23/10
05/23/10
05/28/10; 06/16/10; 06/23/10 06/21/10 06/21/10 06/21/10 06/21/10
Project Concern International Project Hope Pure Water for the World
05/28/10; 06/16/10; 06/23/10 06/21/10 06/21/10
Quisqueya International Organization Freedom & Development Rapha International
05/28/10; 06/16/10; 06/23/10 06/21/10
Relief International Rescue Task Force Rotary Foundation of Rotary International Rural Haiti Project Salesian Missions
05/28/10; 06/16/10; 06/23/10 06/21/10 06/21/10 05/21/10
05/24/10
06/23/10
Samaritan's Purse
05/28/10; 06/16/10; 06/23/10
Save the Children Seton Institute Sewa International USA
05/28/10; 06/16/10; 06/23/10 06/23/10 06/23/10
Society of St. Vincent de Paul USA Stop Hunger Now The Resource Foundation The Salvation Army
05/21/10
05/21/10
15
05/25/10
05/24/10
05/28/10; 06/16/10; 06/23/10 06/23/10 06/23/10 06/23/10
Survey Email Response Received (Dates)
06/28/10
06/24/10
06/10/10
06/24/10
Organization Name
Contact Email Sent (Dates)
Contact Email Response Received (Dates)
U.S. Committee for the United Nations Population Fund UJA - Federation of New York UN Central Emergency Response Fund UN World Food Programme UNICEF UNICEF USA
Unitarian Universalist Service Committee United Church of Christ United Methodist Committee on Relief United Sikhs United Way Worldwide
06/23/10 06/23/10 06/23/10 06/23/10 06/23/10
05/21/10
05/24/10
05/28/10; 06/16/10; 06/23/10 06/23/10 06/23/10 06/23/10 06/23/10 06/10/10; 06/16/10; 06/23/10 06/23/10 05/28/10 06/23/10
USAID WaterPartners International (Water.org) World Cares Center World Concern World Emergency Relief
World Help World Hope International World Neighbors World Relief World Vision Yele Haiti
Survey Email Sent (Dates)
Survey Email Response Received (Dates)
05/23/10
05/24/10
05/28/10; 06/16/10; 06/23/10 06/23/10 06/23/10 06/23/10
Highlights Overall Observations
Response Volume The survey was sent out to 197 relief organizations working in Haiti. Of those organizations, 82 either gave contact information for a Haiti relief representative upon request, or displayed the information on the their websites. Of the groups for whom we were able to obtain contact information, 145 were sent surveys, and 21 organizations completed said survey. However, of the organizations that filled out the survey, some did not fill out a response for every question.
16
06/01/10
Compliance with Survey Questions The graph below displays the response count for each question asked in the survey.
Question Key 1.a. Organization name? 1.b. Overall annual budget? 1.c. Is your organization soliciting donations for Haiti relief? 1.d.i. Budget for Haiti relief effort? 1.d.ii. Raised? 1.d.iii. Distributed? 1.e. Organization's Twitter handles? 2.a. Number of home staff 2.b. Number of indigenous staff 2.c. Number of staff at location 2.d. Number of partner organizations 2.e. Does your organization pass money to partner organizations? 2.f. Does your organization allow donation earmarking? 2.g. Does your organization allow transparent earmarking? 3.a. Is your organization publishing publicly available situations reports detailing your specific activities on the ground? 3.b. If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) 3.c. If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like) 3.d. If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) 3.e. How many of your organization's situation reports are available in an online, publicly accessible archive? 4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) 5. Expected outcomes/goals for your organization's relief effort activities? 6. Please list any benchmarks for success in your organization's relief operations if any exist. 7. Please describe how your organization is achieving its benchmarks. 8. Please discuss any strengths/weaknesses. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort.
17
Correspondence Analysis During correspondence with representatives of the nonprofit organizations, the team received a range of responses to the e-mails. 17 organizations responded to our inquiries without directly supplying the information that we requested. The responses fell into six main categories: 1. Requested more information about DAP/ReliefOversight or what the information gathered would be used for. 2. Stated that the organization was unfit to complete the survey. 3. Forward the correspondence to the appropriate representative. 4. Declined participation in survey due to already reporting to a different oversight organization. 5. Time concerns. 6. Questioned fees related to maintaining a profile on ReliefOversight.org 1. Requested More Information American Refugee Committee International; Architecture for Humanity; Baptist 1 Mid-Missions ; Global Aid Network; iMMAP 2. Stated the Organization is Unfit For the Survey 2 Child Family Health International ; CitiHope International, Inc.; Global Fund for 3 4 Children ; Global Giving 3. FWD Correspondence to the Appropriate Representative 5 American Red Cross ; Catholic Relief Services; Globus Relief; LifeWind International 4. Declined Participation in Survey 6 7 Jesuit Refugee Service USA ; Mercy Corps 5. Time Concerns 8 9 10 Appropriate Infrastructure Development Group ; Plan International ; Oxfam 6. Questioned Fees ACTS World Relief
1
Baptist
Mid-Missions inquired about ReliefOversight’s post verification methods, spamming, and our parent organization, DAP.
2
Child Family Heath International indicated that they felt that the organization was unfit to complete the survey because the group does not conduct disaster relief operations in Haiti.
3
Global Fund For Children indicated that they felt that the organization was unfit to complete the survey because the group was not soliciting donations for disaster relief.
4
Global Giving indicated that they felt that the organization was unfit to complete the survey because the group worked with other organizations to fundraise for their efforts.
5
American Red Cross representative provided minimal transparency information throughout the correspondence. The correspondence between ReliefOversight and American Red Cross is displayed in the index.
6
Jesuit Refugee Service USA is currently reporting to InterAction.
7
Mercy Corps is currently reporting to InterAction and Transparency International, but did provide ReliefOversight with a 90-day fact sheet. The correspondence between ReliefOversight and Mercy Corps as well as the 90-day fact sheet submitted by Mercy Corps are displayed in the index.
8
AIDG submitted a survey after sending a correspondence indicating concerns about not having time to complete it. Also, in the correspondence the representative provided some information on what the group was currently working on by providing a newsletter indicating work concerning the disaster in Guatemala. They also included a brief run down of a financial and work related report. This correspondence is displayed in the index.
9
Plan International requested extra time to complete the survey, but did not submit a survey in the end.
10
Oxfam requested extra time to complete the survey and completed one a few days later, in time to be included in this report.
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Transparency The Disaster Accountability Project’s ReliefOversight.org aims to increase the transparency of relief organizations. In this study, the evaluation process initially focused on locating the website of each organization, and then searching those sites for updated situation reports. For this purpose, a situation report is defined as a document created and maintained by an organization that details its daily or weekly activities in the disaster zone. It includes specific and detailed information regarding the organization’s sector of focus (e.g. health, shelter, food, etc.), active projects and the status thereof, the number of people served, in which specific locations and on which exact dates, as well as the status of fund dispersal. The aggregation of survey responses support the conclusion that that the majority of relief organizations lack transparency. As such, it is difficult to truly comprehend the scope and efficiency of relief efforts in Haiti. This raises serious concerns about efficiency and effectiveness given the hundreds of millions of dollars donated to relief organizations since the earthquake . Situation Report Availability Very few organizations offer detailed and easily accessible situation reports. While many organizations post newsletters or short updates on their websites, these are neither extensive nor telling of what has actually been accomplished. Blogs are also popular, and although some do contain useful details about activities, most are anecdotal or emotional appeals instead of factual descriptions. The information DAP compiled on situation report availability is presented below. Situation Report Key Red: indicates that the respective organization does not have a situation report available on its website, although other, non-factual updates may be available. Yellow: indicates that a partial situation report is available on the organization’s website. Groups with regular, factual updates, or more extensive blogs containing facts, were also grouped in this category. Green: indicates that full situation reports are available.
19
ACDI/VOCA ACTED (Agency for Technical Cooperation and Development) Action Against Hunger USA ActionAid International ActionAid USA ACTS World Relief Adventist Community Services Adventist Development & Relief Agency African Methodist Episcopal Church Service and Development Agency
American Refugee Committee AmeriCares Americas Relief Team Appropriate Infrastructure Development Group
CBM-US CDC Foundation CHF International Child Family Health International Childcare Worldwide
Architecture for Humanity
Children's Feeding Network
Assemblies of God Relief
Children's Hunger Fund
Association of Baptists for World Evangelism Association of Volunteers in International Service (AVSI) US
Children's International Lifeline Christian Relief Fund Christian Veterinary Mission Church of the Brethren
B'nai B'rith
Church World Service
Air Mobile Ministries
Baptist Child and Family Services
CitiHope International
Air Serv International
Baptist Mid-Missions
America's Development Foundation
Beyond Borders
Agape Flights
American Baptist International Ministries American Friends Service Committee American Jewish Joint Distribution Committee American Jewish World Service American Red Cross
Bright Hope International Brother's Brother Foundation CARE
CityTeam Ministries Clinton Bush Haiti Fund Compassion Alliance Compassion and Mercy Associates Compassion International
CARITAS
Compassion Services International
Carma Foundation
Concern Worldwide
Catholic Medical Mission Board
Converge Worldwide
Catholic Relief Services 20
Convoy of Hope
Cooperative Baptist Fellowship
Churches International Ministries
Healing Hands International
Counterpart International
Gifts in Kind
Heart to Heart International
Cross International Direct Relief International Disciples of Christ Doctors Without Borders / Medecins Sans Frontieres Dwa Fanm Engineering Ministries International Episcopal Relief and Development Evangelical Covenant Church World Relief Evangelical Free Church of America
Giving Children Hope Global Aid Network(Gain)
Help the Children
Global Impact
HelpAge USA
Global Links
Holt International Children's Services
Global Samaritan Resources GlobalGiving Globus Relief Glow Ministries
Grameen Foundation US Grassroots Int'l
Feed the Children
Haiti Children/ Mercy & Sharing
Food for the Poor Free Methodist Church Freedom From Hunger Friends of WFP General Association of Regular Baptist
Hope for Haiti Hope Force International HOPE Worldwide Hospital Sisters Mission Outreach
GOAL
Habitat for Humanity international
Food for the Hungry
Heifer International
Global Fund for Children
Feed My Starving Children
First Response Team of America
Hearts With Hands
Haiti Foundation Against Poverty
Humanitarian International Services Group IMA World Health iMMAP Independent Charities of America (aka Human Care Charities of America)
Haitian Health Foundation
InterAction (The American Council for Voluntary International Action, Inc.)
Handicap International
International Aid
Hands on Disaster Response
International Crisis Aid
Haiti Marycare
Healing Hands for Haiti
21
International Disaster Emergency Service
International Medical Corps International Mission Board of the Southern Baptist Convention International Orthodox Christian Charities International Relief and Development (IRD) International Relief Friendship Foundation
MediSend International
Project Hope
Meds and Food for Kids
Pure Water for the World
Mennonite Central Committee Mercy Corps Mercy Response (Vineyard USA) Mercy-USA for Aid and Development
Quisqueya International Organization Freedom & Development Rapha International Relief International Rescue Task Force
National Baptist Convention
Rotary Foundation of Rotary International Rural Haiti Project
International Rescue Committee
Nazarene Compassionate Ministries
Jesuit Refugee Service USA
NYC Mayor's Fund to Advance New York City
Samaritan's Purse
Kids Alive International
Operation Blessing International
Kiwanis International Foundation
Operation Compassion
International Relief Teams
Life For Relief and Development LifeWind International Lions Clubs International Lott Carey Baptist Foreign Mission Convention Lutheran World Relief
Operation USA Oxfam America Partners in Health
Salesian Missions
Save the Children Seton Institute Sewa International USA Society of St. Vincent de Paul USA Stop Hunger Now
Physicians for Peace
The Resource Foundation
Plan International
The Salvation Army
Plan USA
U.S. Committee for the United Nations Population Fund (Americans for UNFPA)
Plant With Purpose
MADRE
Presbyterian Disaster Assistance
Matthew 25: Ministries
Project C.U.R.E.
Medical Teams International
Project Concern International
22
UJA - Federation of New York UN Central Emergency Response Fund
UN World Food Programme UNICEF UNICEF USA Unitarian Universalist Service Committee United Church of Christ United Methodist Committee on Relief
United Sikhs United Way Worldwide
World Hope International World Neighbors
USAID WaterPartners International (Water.org) World Cares Center
World Relief World Vision Yele Haiti
World Concern World Emergency Relief World Help
General Trends Observed The survey responses reveal that some smaller organizations demonstrate great diligence in reporting and greater transparency than their larger, more established counterparts. Very few groups provided extensive information regarding the long-term goals of their relief services. For example, many aid groups providing housing in Haiti fail to address how long they intend to accommodate people left without homes. Likewise, many fail to discuss their ability to sustainably deliver essential needs to the children, women, and men currently residing in aid groups’ homes or camps. The lack of documentation about relief housing does not necessarily imply derisory conditions, but it does invoke concerns regarding the environment in which earthquake victims currently live and their future housing options. Ultimately, examining the survey responses offered by the twenty-one aid groups reveals that very few organizations are willing to divulge much more than their general aid practices and financial information. This reinforces the notion that greater transparency is necessary in the current structure of disaster relief and aid work. Too many groups soliciting funds fail to provide full reports on how they utilize time and resources to achieve the stated goals of their organization. Considering these likenesses and contrasts between aid groups’ reporting practices, organizations should take significant steps towards greater openness and access to information. Such transparency can bolster trust and connections between aid groups and the public, thereby increasing both public willingness to contribute and the efficiency of delivering aid to those in need.
23
Frequently Asked Questions (FAQs) In response to correspondence with relief organizations as well as the surveys received, the following list of FAQs was compiled: Q) A)
What does ReliefOversight do? ReliefOversight.org is a publicly generated, data-driven initiative of the Disaster Accountability Project to improve transparency in disaster relief operations. The website serves as clearinghouse of fact-based situation and activity reports to document the day-to-day on-the-ground activities of relief and aid organizations soliciting donations from the public. It is critical that the public has access to the most objective and reliable information on the capacity, activities, goals, difficulties, background, size, partnerships with other relief groups, status/presence on the ground, budget size, and prior experience.
Q) A)
What does the Disaster Accountability Project do? The Disaster Accountability Project focuses on improving disaster management systems through public accountability and transparency, citizen oversight and engagement, and policy research and advocacy.
Q)
I received a survey from ReliefOversight.org but it’s past the due date, should I still fill out the survey? Yes, we would still appreciate your responses.
A) Q) A)
What is transparent earmarking? A transparent earmarked finance is one in which the funds are visibly held for a specific purpose.
Q) A)
What does “home staff” and “indigenous staff” mean on the survey? Home staff defines staff members who work in an organization’s central or main headquarters. Indigenous staff defines staff members of the organization who come from the country or area in which the disaster occurred.
Q) A)
What does “partner organization” mean on the survey? A partner organization consists of any group giving funds to or receiving funds from your organization, or any group with which your organization works in collaboration in order to provide disaster relief, response, recovery or other aid services.
Q) A)
Do you think other questions should be added to this list? We welcome suggestions; email us at:
[email protected]
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Notes, Provisions, and Corrections
On July 5th, 2010, Healing Hands for Haiti International Foundation Inc. submitted a survey to ReliefOversight. Unfortunately, the survey was submitted ten days past the deadline – June 25th – and so it could not be included in the analysis of relief work provided in this report. Although ReliefOversight did allow organizations to submit surveys past the deadline, this survey was received after all analysis had been completed. In order to facilitate public access to all information gathered by ReliefOversight, however, the survey will be displayed in the Index.
On July 6th, 2010, Food for the Hungry submitted contact information to ReliefOversight. Unfortunately, the contact information was submitted eleven days past the deadline and could thus not be included in the analysis of relief work provided in this report.
Acknowledgements Thank you to the teams of hard working Disaster Accountability Project volunteers and interns and Crisis Camp volunteers that conducted research, collected information, and contributed pro-bono website design and development for this report and/or the ReliefOversight.org initiative. Special thanks to Jocelyn Rosnick, Alok Bhatt, and Pia Engel, our Summer 2010 interns working on ReliefOversight.org Haiti for conducting research, managing correspondences, and compiling this report. Additional thanks to Disaster Accountability Project’s Director of Programs, Peter Hanink, for his careful editing and long-time support.
25
Individual Survey Responses Agape Flights Contact Information Dick Armstrong Interim Executive Director
[email protected] Tel.: 941-488-0990 Additional Comments Our focus is limited to our membership. Survey: Questions Y/N/NR Comment 1. Background Information a) Organization name? Agape Flights b) Overall annual budget? $1.6 billion c) Is your organization soliciting donations for Haiti relief? Yes d.i.) Budget for Haiti relief effort? $ 90,000 d.ii.) Raised? $660,000 d.iii.) Distributed? $300,000 e) Organization's Twitter handles? @agapeflights 2. Additional Questions a) Number of home staff 12 b) Number of indigenous staff 2 c) Number of staff at location 130 Missionaries d) Number of partner organizations 200+ christian Organizations e) Does your organization pass money to partner organizations? Generally no f) Does your organization allow donation earmarking? Yes after review g) Does your organization allow transparent earmarking? Yes 3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the Yes On web site, twitter, facebook.
26
ground?
b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) Weekly c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, bloglike) Mainly anecdotal d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) On web site, twitter, facebook. e) How many of your organization's situation reports are available in an online, publicly accessible archive? 30% 4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) Health, shelter, food, and long-term recovery. 5. Expected outcomes/goals for your organization's relief effort activities? NR 6. Please list any benchmarks for success in your organization's relief operations if any exist. NR 7. Please describe how your organization is achieving its benchmarks. NR 8. Please discuss any strengths/weaknesses. Have been in Haiti 30 years. Our supplies go directly into the hands of Christian Missionaries. We are sending to them the supplies they request, which means that little is wasted and all supplies are focused on an immediate need. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort. We are shipping in supplies for orphanages, schools, food programs, churches, dental, medical, and others who are part of our membership, about 200.
27
American Jewish Joint Distribution Committee Contact Information William Recant Assistant Executive Vice President
[email protected] Tel.: 212.885.0839 Survey: Questions
Y/N/NR
Comment
1. Background Information a) Organization name?
American Jewish Joint Distribution Committee
b) Overall annual budget?
$ 300 million
c) Is your organization soliciting donations for Haiti relief?
Yes
d.i.) Budget for Haiti relief effort? $ 7 million d.ii.) Raised?
$ 7 million
d.iii.) Distributed?
$3.7 million
e) Organization's Twitter handles?
NR
2. Additional Questions a) Number of home staff
4
b) Number of indigenous staff
0
c) Number of staff at location
1
d) Number of partner organizations
6
e) Does your organization pass money to partner organizations? Yes f) Does your organization allow donation earmarking?
Yes
28
g) Does your organization allow transparent earmarking?
No
3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the ground? No b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two NR weeks, monthly, not at all...) c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like) NR d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) NR e) How many of your organization's situation reports are available in an online, publicly accessible archive?
NR
4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) Health, food, long-tern recovery, and education. 5. Expected outcomes/goals for your organization's relief effort activities? Assist victims by providing for direct needs; empower local NGOs. 6. Please list any benchmarks for success in your organization's relief operations if any exist. # of beneficiaries of program deliverables, i.e. # of students in schools, # of water tanks providing water to temporary shelter areas, etc.
29
7. Please describe how your organization is achieving its benchmarks. Working in partnership with international and local NGOs. 8. Please discuss any strengths/weaknesses. Our organization is able to move very quickly. Working in partnership with both international and local NGOs we've been able to address several outstanding needs. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort. JDC works with Prodev in 10 temporary camps, providing education and water. JDC is working with EcoWorks International Gantier. With Heart to Heart international, JDC has provided 5 ambulances. In Partnership with Partners in Health we have provided two additional ambulances. JDC has partnered with Sanitation and IRC on Shelter sector programs. Together with the Haitian Ministry of Health JDC is providing rehabilitation services to amputees.
American Refugee Committee Contact Information Amelia Kendall Haiti Program Support
[email protected] Tel.: 612-872-7060 Survey: Questions 1. Background Information a) Organization name? b) Overall annual budget? c) Is your organization soliciting donations for Haiti relief?
Y/N/NR American Refugee Committee $30 million Yes
d.i.) Budget for Haiti relief effort?
$1.1 million
d.ii.) Raised? d.iii.) Distributed?
$1.1 million $735,000
e) Organization's Twitter handles? 2. Additional Questions a) Number of home staff b) Number of indigenous staff
@arc international 40 2173 30
Comment
c) Number of staff at location 226 d) Number of partner organizations 8 e) Does your organization pass money to partner organizations? Yes f) Does your organization allow donation earmarking? Yes g) Does your organization allow transparent earmarking? Yes 3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the ground? Yes b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) Monthly c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like) Blog-like and also moslty factual d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) www.arcrelief.org e) How many of your organization's situation reports are available in an online, publicly accessible archive? all of them 4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) health, shelter, mass care, long-term recovery, Protection (women and children), gender based violence, Camp Managment and Coordination, CFW (cash for work) WASH (water, sanitation and hygiene) 5. Expected outcomes/goals for your organization's relief effort activities? Provide temporary shelter for earthquake effected in Haiti; provide primary and reproductive health care, both direct service and capacity building/training; provide protection service and activities for women and children; provide cash for work programs as a temporary income source; provide access to clean water, sanitation services and hygiene promotion; provide camp management and coordination 6. Please list any benchmarks for success in your organization's relief operations if any exist. Haiti earthquake displaced are sheltered; have access to clean water and sanitation; have access to income generating activities; women and children have representation in the 31
community, safe spaces and recourse in instances of gender based violence; have access to health care services and have a voice in camp management as well as long term recovery efforts. 7. Please describe how your organization is achieving its benchmarks. ARC follows comprehensive monitoring and evaluation plans for all activities implemented. 8. Please discuss any strengths/weaknesses. Post- earthquake Haiti is a challenging environment in which to work, but ARC has found success using our community based approach, with attention to long term recovery from the outset of emergency response. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort. ARC is partnering with the UN, international and US Government agencies to provide targeted services; as well as partnering and collaborating with other international NGOs and local NGOs, Haitian Government Ministries and the local Govt. representatives and community members.
America’s Relief and Development Team Contact Information Jessica Castro Communications Coordinator
[email protected] Tel.: 305-884-0441 Ext. 224 Survey: Questions 1. Background Information
a) Organization name? b) Overall annual budget? c) Is your organization soliciting donations for Haiti relief? d.i.) Budget for Haiti relief effort? d.ii.) Raised? d.iii.) Distributed? e) Organization's Twitter handles? 2. Additional Questions a) Number of home staff b) Number of indigenous staff c) Number of staff at location d) Number of partner organizations e) Does your organization pass money to partner organizations?
Y/N/NR
America's Relief & Development Team NR Yes $30,000 $15,000 $15,000 NR 15 1 NR 7 Yes
32
Comment
f) Does your organization allow donation earmarking? No g) Does your organization allow transparent earmarking? NR 3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the ground? Yes b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) Monthly c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like): Shipping Aid to Haiti: Facilitated 6.8 million lbs of humanitarian aid to Haiti, representing donations collected from some 36 NGOs. Facilitated Passenger Flights: Collaborated with The Granted Wish Foundation and a key private charter airline partner to secure the first flight in to Haiti - a Beechcraft airplane - and transported 82 first responders, including doctors and nurses. Obtained and Loaded Cargo Flights: Partnering with FedEx-assisted in chartering an available DC10 and loaded it with firstresponse relief supplies. We staged the goods, donated by notable member charities such as Heart to Heart, American Red Cross, and Pan American Development Foundation (PADF). This became the first private sector humanitarian flight to land at the Port au Prince airport following the earthquake. Mini-Grants to NGOs: Provided 8 mini grants of $15,000 to international NGOs so they could ship needed equipment, supplies, and medicines in commercial vessels (Feed the Children, Harvest International, IRD, ADRA, others participated). Communications: Published nine different alerts on transportation, warehousing, and security to over 3000 individuals involved in Emergency Response. Reports: In collaboration with the U.S. Coast Guard, Marine Agents, and other military operations, establish a Logistics Cluster and, leveraging the collaborative efforts of this group, sent Port Update Reports to member organization, informing them of private source and Coast Guard information on logistics issues throughout the country. Charity Goods Identification and Measurement: Coordinated with US SouthCom to establish a public/private partnership that identified thousands of pounds of humanitarian aid in transit to Miami for trans - shipment to Haiti. America’s Relief Team collaborates with SouthCom through a Memorandum of Understanding; the two organizations coordinate the selection of sites for humanitarian and civic assistance and provide community facilitation. Additionally, America’s Relief Team provides support to NGOs on the usage of general military and Navy freight programs. Staging Warehouses: Provided over 100,000 square feet of pro-bono staging warehouse space for NGOs moving their donations cargo through Miami. Trans-Shipment of Aid: Accepted and then reassigned more than 120 tons of aid to smaller NGOs, upon notification that they could obtain a qualified consignee on the ground. 33
d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) www.americasrelief.org e) How many of your organization's situation reports are available in an online, publicly accessible archive? All 4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) Logistics 5. Expected outcomes/goals for your organization's relief effort activities? • Increase Efficient Delivery of Strategic Relief • Connect NGO Donations with Transportation Providers • Collaborate with Key Regional Relief Players • Coordinate Aid Response • Facilitate Distribution & Services 6. Please list any benchmarks for success in your organization's relief operations if any exist. • Relief supplies are obtained, stored, shipped, and delivered in a more expeditious, accurate, and efficient manner to the theatre of the disaster • Help maximize impact and effectiveness of donations • Help minimize redundancies and duplication of efforts and materials by collaborating and coordinating with aid agencies • Help minimize amount of aid cargo going unclaimed • Help minimize situations that may clog the delivery system identified as Bad Aid • Collaborates with key partners such as U.S. Southcom and InterAction • Humanitarian and development shipments 7. Please describe how your organization is achieving its benchmarks. Connect NGO needs to transportation Conduct the vetting process Provide staging warehousing Confirm existence of a registered consignee Manage bank of space provided by shippers Verifies that financial resources are in place for all the transactions Confirms that custom’s fees and duties are in order Provide critical information to facilitate transportation plans Collaborates with U.S. Southcom, USAID/OFDA, Consul General, InterAction, and others 8. Please discuss any strengths/weaknesses. We have a strong network of NGOs and strong network of logistics companies. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort. In collaboration with most all of the commercial shipping companies serving Haiti and the Dominican Republic, many of which are long time partners, we assisted a host of NGOs and PVOs ship humanitarian aid to displaced persons in Haiti. We collaborated with ocean freight companies, the U.S. Coast Guard, and the U.S. Southern Command (SouthCom) shipping options and strategies, getting goods in to Haiti early on – a formidable task given the destruction of the main port in Port-Au-Prince, security challenges, and poor road conditions. 34
Appropriate Infrastructure Development Group Contact Information Akeeba Maze Intern, Haiti Program
[email protected] Tel. Haiti: 011 509 38 82 27 00 Questions
Yes/No/NR
1. Background Information
a) Organization name?
Appropriate Infrastructure Development Group
b) Overall annual budget?
$250,000
c) Is your organization soliciting donations for Haiti relief? Yes d.i.) Budget for Haiti relief effort? NR d.ii.) Raised?
NR
d.iii.) Distributed?
NR
e) Organization's Twitter handles?
@aidg
2. Additional Questions a) Number of home staff
10+
b) Number of indigenous staff
10+
c) Number of staff at location
10+
d) Number of partner organizations
5+
e) Does your organization pass money to partner organizations? NR f) Does your organization allow donation earmarking?
NR
g) Does your organization allow transparent earmarking? NR
35
Comment
3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the ground? Yes b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) Weekly c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like) Blog d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) http://www.aidg.org/blog/ e) How many of your organization's situation reports are available in an online, publicly accessible archive?
All
4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) Long-term recovery Business Incubation 5. Expected outcomes/goals for your organization's relief effort activities? Our goal is to have 10,000 Haitian masons and architect's trained in Haiti to be able to construct earthquake resistant structures by the end of one year. 6. Please list any benchmarks for success in your organization's relief operations if any exist. AIDG has trained over 500 Haitian builders 7. Please describe how your organization is achieving its benchmarks.
36
AIDG is increasing the number of masons and architects trained by reaching out to large construction businesses to get volunteers to come to Haiti. 8. Please discuss any strengths/weaknesses. AIDG has a strong relationship with local Haitian organizations and individuals as well as international NGOs which allows AIDG to identify local masons to work and eventually build in areas with need the need for assistance. More skilled masons and architecture are needed to teach and train in Haiti. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort. AIDG is partnering with other organizations who can supply skilled masons and architects in large quantities.
Catholic Medical Mission Board Contact Information Erin Snyder Regional Program Coordinator – Latin America & Caribbean
[email protected] Survey: Questions 1. Background Information a) Organization name? b) Overall annual budget? c) Is your organization soliciting donations for Haiti relief? d.i.) Budget for Haiti relief effort? d.ii.) Raised? d.iii.) Distributed?
Y/N/NR
e) Organization's Twitter handles? 2. Additional Questions a) Number of home staff b) Number of indigenous staff c) Number of staff at location d) Number of partner organizations e) Does your organization pass money to partner organizations? f) Does your organization allow donation earmarking?
@cmmbtweets
Comment Catholic Medical Mission Board $289,102,172
No No $24,289,311 $21,822,814
41 104 25 Hundreds Yes Allows restricted grants
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g) Does your organization allow transparent earmarking? NR 3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the ground? No Web updates only b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) When there are news c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like) NR d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation reports (URL) www.cmmb.org e) How many of your organization's situation reports are available in an online, publicly accessible archive? NR 4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) Health Mass care Long-term recovery 5. Expected outcomes/goals for your organization's relief effort activities? Sustainable public health programs, primarily in the areas of disability services, HIV/AIDS, MCH and Malaria 6. Please list any benchmarks for success in your organization's relief operations if any exist. # of people served, # of people trained, etc… 7. Please describe how your organization is achieving its benchmarks. Training, program implementation, medical supply donation, etc… 8. Please discuss any strengths/weaknesses. NR 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort. Member of the Haitian Amputee Coalition, attend relevant health clusters, supporting many on the ground partners
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Children’s International Lifeline Contact Information Donald L. Curtis President/CEO
[email protected] Tel.: 606-663-3459 Survey: Questions 1. Background Information
Y/N/NR Children's International Lifeline $800,000
Comment
a) Organization name? b) Overall annual budget? c) Is your organization soliciting donations for Haiti relief? Yes d.i.) Budget for Haiti relief effort? $300,000 d.ii.) Raised? $100,000 d.iii.) Distributed? $75,000 e) Organization's Twitter handles? NR 2. Additional Questions a) Number of home staff 4 b) Number of indigenous staff 85 c) Number of staff at location 85 d) Number of partner organizations 3 e) Does your organization pass money to partner organizations? Yes f) Does your organization allow donation earmarking? Yes g) Does your organization allow transparent earmarking? Yes 3. Online Accessibility/Comprehensiveness of Situation Reports a) Is your organization publishing publicly available situations reports detailing your specific activities on the ground? Yes b) If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks, monthly, not at all...) Monthly
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c) If A is yes, please provide a short description of the content of an average situation report (mostly factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes, blog-like) Mostly factual, appeals, also blog d) If A is yes, please provide the location of your organization's publicly accessible online archive of situation http://childrenslifeline.com/what-wereports (URL) do/2010-newsletters/ e) How many of your organization's situation reports are available in an online, publicly accessible archive? All 4. Sector(s) of services provided by your organization? (Please choose from the list and add any not listed.) Health Housing Shelter Mass care Food Long-term recovery 5. Expected outcomes/goals for your organization's relief effort activities? Long term - provide medical assistance, provide prosthesis for amputees, build homes, feed displaced people until they are able to regain stability in their lives, short term is to give food, clean water, provide temporary shelter such as tents and provide assistance with medical care. 6. Please list any benchmarks for success in your organization's relief operations if any exist. Lifeline has built or repaired 32 homes, we have provided over 1 million meals to the displaced people since the earthquake, we have distributed hundreds of tents, medically cared for hundreds of people, and provided shelter for orphans as well as others. 7. Please describe how your organization is achieving its benchmarks. We have partnered with different groups in the U.S. to maximize the dollars that are donated by different individuals. Lifeline has purchased a block maker that will produce approximately 2200 cinder blocks per 8 hours. Lifeline is currently distributing food, medical help, water, shelter, tents, and more. 8. Please discuss any strengths/weaknesses. Our strengths are working with the indigenous people so that we can again maximize the effectiveness of our efforts and the efficiency of our operations. We have an extremely high program ratio for our donations. 94% of everything went to programs in 2009. Continually working with volunteers from the U.S. to accomplish goals. Weaknesses is the lack of funds to be able to accomplish everything that is necessary. 9. Please discuss how your organization is collaborating with other organizations in this specific relief effort.
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Lifeline provides food, tents, supplies, and medical care to other organizations to accomplish as much as possible in the shortest amount of time. Lifeline has accepted food and supplies from donors in the U.S. and shipped them quickly without incidence. Lifeline has been very accountable with everything that has been donated.
Church of the Brethren Disaster Ministries Contact Information Roy Winter Executive Director
[email protected] Tel.: 410-635-8748 Survey: Questions 1. Background Information
a) Organization name? b) Overall annual budget? c) Is your organization soliciting donations for Haiti relief?
d.i.) Budget for Haiti relief effort? d.ii.) Raised? d.iii.) Distributed? e) Organization's Twitter handles? 2. Additional Questions a) Number of home staff b) Number of indigenous staff c) Number of staff at location d) Number of partner organizations e) Does your organization pass money to partner organizations? f) Does your organization allow donation earmarking?
Y/N/NR
Comment
Church of the Brethren Disaster Ministries
