Reclamación Directa Conforme Al Estatuto Del Consumidor
October 12, 2022 | Author: Anonymous | Category: N/A
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Emfmiiåk, 1? fm buihl fm :014 Smñlrms Aieacmkms ÈTHVL S.A. Sucursai Jmiil, Akthlquha Fhaolkai. =1 #3= – 1:0 PAKASLKHC FM CLILEJHA S.A. Autlphsta Emfmiiåk (caiim 40) Ge 1 ^åa Shjmrha Cmktrl Meprmsarhai Ils Zljims Clta Cukfhkaearca Asuktl2
Slihchtuf fm fm Zmhtmrachók fm mnmcthvhfaf fm oaraktåa plr ia eaia caihfaf fm uk prlfuctl y fmnhchmktm prmstachók fm uk smrvhchl. Imy 1640 fm :011 (ai clktmstar navlr dacmr aiushók ai rafhcafl hktmrkl :?>)
HOKACHL MSKMHFMZ BAZAEHIIL VAEAXL, ajloafl thtuiafl y mk mbmrchchl, clk tarbmta prlnmshlkai ::1134 fmi CSB, mk eh caihfaf fm Prmshfmktm, Zmprmsmktaktm Imoai y Asmslr Buråfhcl fm ia Ihoa fm Clksuehflrms y ]suarhls fm Smrvhchls fm Emfmiiåk para Akthlquha, clknlrem ai Fmcrmtl 1661 m 184: artåcuil 10 y ia imy 1640 fmi :011 artåcuil =4, #6, qum tmxtuaiemktm rmza2 ’Kl sm rmquhmrm actuar actuar plr hktmremfhl fm ajloafl, … Ias ihoas y aslchachlkms fm clksuehflrms clksthtuhfas fm acumrfl clk ia imy plfrák rmprmsmktar a ils clksuehflrms…― SLIHCHVL mi cuepihehmktl fm ia oaraktåa qum sm mkthmkfm pactafa mk tlfl clktratl fm clepravmkta y fm prmstachók fm smrvhchls a navlr fmii smñl fm smñlrr I] I]HS HS AI AIJM JMZV ZVL L ZMSV ZMSVZM ZMPL PL CA CAZF ZFLK LKA, A, hfmk hfmkththnhnhca cafl fl cl clkk ia cè cèfu fuia ia fm chufafakåa 1=.6=>.04?, flehchihafl mk mi eukhchphl fm Jmiil Akthlquha y rmshfmkchafl mk ia Avmkhfa 34JJ fhaolkai 6:MJ-:> Jarrhl = (chkcl) mstrmiias cmiuiar2 301-:6>-4>->1 y/l 3:0->6?>??1, sl pmka fm ias euitas a tåtuil fm sakchók qum pumfm heplkmr mi Aicaifm, Bumz Chvhi Eukhchpai l ia Supmrhktmkfmkcha fm Hkfustrha y Clemrchl, dasta plr :.000 saiarhls imoaims emksuaims vhomk omktms, tlfa lfa vmz qu qumm afquhrhó rhó uk EHKHCLEPLKMKVM earca PAKASLKHC, qum rmsuitó kl hfókml para mi nhk qum num clkstruhfl, tlfa vmz qum sus cleplkmktms slk fm eaia caihfaf.
DMCDLS 1.
Aktm msta mkthfaf, cleparmchó mi smñlr Iuhs Aijmrtl Zmstrmpl, arouemktakfl qum, mi fåa :6 fm fhchmejrm fmi añl :01? a ias ?200pe rmaih rmaihzó zó ia clepra clepra fm uk EHK EH KHC HCLE LEPL PLK KMKV MKVM EA EAZ ZCA PA PAK KASLK ASLKHC HC,, El Elfm fmil il SC-]A C-]A??PD-G PD-G Sm Smrh rhmm EZ?DF00:8=4, plr uk vailr fm $1.?0?.=00, mi cuai sm clepró clk OAZAKVHA MTVMKFHFA mk ias hkstaiachlkms fm AIEACMKMS ÈTHVL Sucursai Jmiil Akthlquha.
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Mi EHKHCLEPLKMKVM aktmrhlremktm rmnmrmkchafl, mxplkm mi smñlr Iuhs Aijmrtl, mk su partm plstmrhlr plsmåa uka aktmka qum pmrehtåa, taktl ia shktlkhzachók fmi mquhpl clk mi mspmctrl NE, clel ia clkmxhók mstajim fm èstm a fhsplshthvls jiumtlltd.
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Qum ia tmrehkai fm ia emkchlkafa aktmka, fmsfm su clepra, sm elstraja fm eaia caihfaf a lbls fmi clksuehflr, pums arouemkta èstm, qum a aqumiia tmrehkai ai smrim clkmctafa ia aktmka parmcåa mstar nilba l mkfmjim y, plr taktl, mstl omkmraja hktmrnmrmkcha mk ia caihfaf fm ia clkmxhók NE y fm Jiutlltd qum tmkåa mi EHKHCLEPLKMKVM.
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Mi smñlr Iuhs Aijmrtl, a pmsar fm ljsmrvar tai clepimxhók fèjhi fm ia tmrehkai fm ia aktm aktmka ka fmi fmi EH EHKH KHCL CLEP EPLK LKMK MKVM VM,, sm nhnhll fm fmii prlf prlfuc uctl tl,, fm fmjh jhfl fl qum, qum, a clkshfmrachók fm èi, mi rmspaifl fm ia earca PAKASLKHC im prlplrchlkaja orak orakfm fm cmrt cmrtmz mzaa sljr sljrmm ia caih caihfa faff m hflk hflkmh mhfa faff fm ils ils cl clep eplk lkmk mktm tmss fm fmii EHKHCLEPLKMKVM qum afquhrhó.
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Plstmrhlremktm, y aktm uk usl cleòk y clrrhmktm fmi Mquhpl, clel mi qum faråa mi jumk pafrm fm naehiha, ia tmrehkai fm ia aktmka fmi ehsel, sm fmspmoó, y aktm msta mvmktuaihfaf, mi := fm eayl fm :014, mi smñlr Iuhs Aijmrtl rmacchlka, fhrhohèkflsm clk mi mquhpl a ias hkstaiachlkms fm Aieacmkms Èxhtl, flkfm il clepró, para qum im sma mnmcthvhzafa ia rmspmcthva oaraktåa qum sm im mxphfhó ai prlfuctl.
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Mk rmspumsta fm nmcda :8 fm bukhl fm :014, Aieacmkms Èxhtl y Pakaslkhc fm Clil Cl ilej ejha ha S.A. S.A. sm fhrh fhrhom omkk ai smñl smñlrr Iu Iuhs hs Aijm Aijmrt rtl, l, mk mi sh shou ouhm hmkt ktmm sm smkt kthf hfl2 l2 ’Kumstrl cmktrl fm smrvhchl _lfmk Emfmiiåk da vmrhnhcafl su prlfuctl Elfmil Elfm il ]A ]A?P ?PDD-G G sm smrh rhm m EZ EZ?D ?DF0 F00: 0:8= 8=4 4 cl clk k så såkt ktle lea a rm rmpl plrt rtaf afl l ’tmrehkai fm aktmka qumjrafa―, sm hkormsa ai CSA mi pasafl :8 fm eayl fm :014, flkfm sm ljsmrva mi usl fmi prlfuctl y sm mkcumktra qum prmsmkta tmrehkai fm aktmka NE rmvmktafa causafa plr uka eaia eakhpuiachók, mstl lcashlkl mi såktlea rmplrtafl y mstm fañl kl ms slplrtafl jabl oaraktåa.
Vmkhmkfl mk cumkta msta hknlreachók, sm clkciuym qum ia lpmrachók kl lpthea kl mstá rmiachlkafa clk uk fmnmctl fm nájrhca fmi ehsel, shkl a clkfhchlkms kl hfókmas fm eakmbl u lpmrachók plr il cuai Pakaslkhc fm Clilejha aktm mstm thpl fm shtuachlkms fmtmrehka KL ltlroar ia oaraktåa fmi prlfuctl (akmxl fhaokósthcl y nltls plr partm fmi CSA).― ?.
Adlra jhmk, rmtleakfl mi tmea fmi fhctaemk tèckhcl y/l pmrhchai, mi vmkfmflr kl pumfm smr bumz y partm plrqum sm mstaråa vhlimktakfl mi prhkchphl fm heparchaihfaf, y mk mi árma fmi fmrmcdl fmi clksuel sm partm fmi prhkchphl fm ia jumka nm fmi clepraflr l clksuehflr, ms fmchr, qum tlfa fufa sm rmsumivm a su navlr, il qum avlcaråa uka pmrthkaz y clrrmcta hktmrprmtachók fm ia Imy 1640 fm :011.
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Ia clkchihachók clel emcakhsel aitmrkathvl para ia sliuchók fm clknihctls, ms euy heplrtaktm, clk mi nhk fm mvhtar far hkhchl a actuachlkms bufhchaims y afehkhstrathvas jhmk fmsoastaktms, y plr dmcdls shehiarms ai qum kls lcupa, ya dmels vmkchfl mk buhchl mk rmhtmrafas lplrtukhfafms a AIEACMKMS ÈTHVL S.A., y a tåtuil fm mbmepil, mi fåa fm aymr ia Supmrhktmkfmkcha fm Hkfustrha y Clemrchl, ai asuehr nukchlkms burhsfhcchlkaims mk ia fmeakfa rafhcafa jabl mi kòemrl 14->833= flkfm aparmcm clel partm fmeakfaktm ia smñlra Earhsli Cajr Cajraa Zl Zlfr fråou åoumz mz,, y ac actu tuak akfl fl msta msta mkth mkthfa faff cl clel el su ap aplfm lfmra rafl fl bufh bufhch chai ai,, kumvaemktm bumz accmfhó kumstrasIMF prmtmkshlkms y clkfmkl a AIEACMKMS èxhtl S.A. a iamimktrmoa fm uk aVmimvhslr 1:6 cmktåemtrls kumvl, plr ia suea fm $1.8:6.8:=, earca Saesuko. Plr òithel, mk fmrmcdl fmi clksuel, ia caroa fm ia prumja sm hkvhmrtm y ms plr miil qum daol ia anhreachók fmi hepmrnmctl fmi prlfuctl mk chta y ai vmkfmflr, im clrrmsplkfm fmelstrar il clktrarhl, shtuachók qum mk ia rmspumsta ltlroafa plr mi prlvmmflr y/l prlfuctlr kl aparmcm fmelstrafa, mk taktl qum2 ia anhreachók hkvlcafa mk ia rmspumsta, mstl ms, ’sm ljsmrva mi usl fmi prlfuctl y sm mkcumktra qum prmsmkta tmrehkai fm aktmka NE rmvmktafa causafa plr uka eaia eakhpuiachók, carmcm fm tlfl sustmktl nacthcl, pumstl qum mi CSA
(Cmk (Cmktr trll fm Smrv Smrvhc hchl hlss Au Autl tlrh rhza zafl fls) s) kl pumf pumfmm slstm slstmkm kmrr ’ qu qumm da pl plfh fhfl fl ljsmrvar mi usl fmi prlfuctl― shk shk hkcurrhr mk uka hkmxacthtuf nácthca, eáxhem cuakfl ms mi smñlr Iuhs Aijmrtl quhmk anhreó mk prhkchphl, qum mi usl fafl ai prlfuctl, ms mi qum rmouiaremktm im dujhmra fafl mi jumk pafrm fm naehiha, para dacmr aiushók aquå a ia trafhchlkai ajstracchók qum hkfhca clel fmjm smr mi prlcmfmr fm Jumka Nm fm cuaiquhmr pmrslka. :
Qumfa ciarl mktlkcms qum AIECMKMS ÈTHVL, hkcurrhó mk uka eaia prmstachók fmii sm fm smrv rvhhchl y/ y/ll fmi fmi prl rlfu fuct ctl, l, fms mscl clkklc lchm hmkkfl ciar ciarls ls ihk ihkma mae ehmk hmktl tlss clksthtuchlkaims y imoaims, pumstl qum kl sm aiiaka a cuepihr clk ia oaraktåa mxpmfhfa para mi prlfuctl hkvlcakfl uka arouemktachók naiaz, qum fmsclklcm, prhemrl2 qum mk mi Fmrmcdl fmi Clksuel ia caroa fm ia prumja sm hkvhmrtm, y, plr taktl, ms ai prlvmmflr/l prlfuctlr a quhmkms ims clrrmsplkfm prljar ils dmcdls aimoafls plr mi clksuehflr7 y smoukfl2 qum mk casl fm fufa razlkajim sljrm ia rmsplksajhihfaf fmi fañl qum prmsmkta mi prlfuctl, msta rmslivmrá a navlr fmi clksuehflr. Plr ias razlkms fm dmcdl y fm fmrmcdl qum msjlcè aktmrhlremktm ms qum fm eakmra rmspmtulsa ims mimvl ias shouhmktms. PZMVMKSHLK PZHKCHPAI Qum lpmrm a navlr fmi clksuehflr ia rmsthtuchók tltai fm $1.?0?.=00, eás ils hktmrmsms fm imy causafls a ia nmcda. PZMVMKSHLK S]JSHFHAZHA Fm clkshfmrar fm kl rmchjl ia aktmrhlr prmtmkshók, lpmrara mi caejhl fmi prlfuctl plr ukl kumvl fm houaims l shehiarms caractmråsthcas Fm kl accmfmr a eh pmthchók, em vmrè ljihoafl a2 Acufhr aktm mi smñlr Aicaifm fm kumstra eukhchpaihfaf, para qum asuea ia hkvmsthoachók afehkhstrathva m heplkoa uka euita a ustmfms, qum pumfm smr dasta fm 100 saiarhls eåkhels imoaims emksuaims vhomktms y sh clkshfmra qum fmjm fm jm smr smr supm supmrhl rhlrr ia eh ehse sea, a, rmeh rmehththrá rá ia ehse ehseaa a ia Supm Supmrh rhkt ktmk mkfm fmkc kcha ha fm Hkfustrha y Clemrchl, para qum ia heplkoa. Lnhchar a ia Supmrhktmkfmkcha fm Hkfustrha y Clemrchl, para qum cmrthnhqum sh mi prlfuctl prlfu ctl l smrvh smrvhchl chl ljbmtl fm msta rmciae rmciaeachók achók,, num rmohstrafl rmohstrafl clel il eakfa mi artåcuil 3 fmi Fmcrmtl Imy 36>> fm 184:, tlfa vmz qum sh kl num ljbmtl fmi ehsel, jastará sliaemktm smoòk mi artåcuil :3 hjåfme, fmelstrar mi fmelstrar mi fañl para fañl para mn mnmc mctl tlss fm msta mstaji jimc mcmr mr ia rmsp rmsplksaj lksajhihfa hihfaf f fmi vmkfm vmkfmflr flr plr ia eaia l fmnhchmktm caihfaf m hflkmhfaf fmi jhmk l smrvhchl. Acufhr mi bumz mchvhi, para emfhaktm suearhl, rmslivmr mi clknihctlaktm fm hktmrès heplkoa ias euitasprlcmsl a navlr vmrjai fmi Vmslrl Pòjihcl fm qum dajia mi Fmcrmtl Imy 36>> fm 184:. Acufhr a ia Pmrslkmråa Eukhchpai, tlfa vmz qum fm clknlrehfaf clk ia imy 13> fm 1886 mk su artåcuil 1?4 kuemrai 14, qum im ashoka a ils Pmrslkmrls Eukhchpaims, ia nukchók fm vmiar plr ils fmrmcdls climcthvls y ia imy 6?: fm 1884, qum mk su artåcuil 6 ihtmrai k, clktmepia ils fmrmcdls fm ils clksuehflrms clel climcthvls y mk ils tèrehkls fm ia prmsmktm klreathvhfaf, sm daoa partm mk mi prlcmsl y daoa vaimr ehs fmrmcdls. Atmktaemktm,
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I]HS AIJMZVL ZMSVZMPL CAZFLKA 1=.6=>.04? Asmslró,
MSKMHFMZ BAZAEHIIL VAEAXL Prmshfmktm, Zmprmsmktaktm Imoai y Asmslr Buråfhcl Ihoa fm Clksuehflrms fm Emfmiiåk para Akthlquha.
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