Questionnaire

CORPORATE SOCIAL RESPONSIBILITY AND ITS INFLUENCE ON JOB SATISFACTION, ORGANIZATION COMMITMENT AND ORGANIZATION PERFORMANCE. Dear Respondent, I am “Mpill” student at Hailey College of Commerce, University of the Punjab, doing research on “CORPORATE SOCIAL RESPONSIBILITY AND ITS IMPACT ON JOB SATISFACTION, ORGANIZATION COMMITMENT AND ORGANIZATION PERFORMANCE” in companies. You are invited to participate in the study. Your task as participants includes completing a questionnaire, which takes approximately 20 minutes. The questionnaire is completed anonymously, thereby providing full confidentiality. Your name will not be used in any publications or presentations of the results of the study.

SECTION (A) DEMOGRAPHIC INFORMATION Organization Name: __________________________ Gender: Male Female Marital Status: Single Married Designation: _______________ Department: ____________________ Age: 18-24 25-30 31-36 37-42 43-48 49-54 Educational Level: Matric Intermediate Bachelors Masters and above Total Experience (Years): 1-5 5-10 10-15 15-20 20 and above

55-60

SECTION (B) Listed below are a series of statements that represents feelings that you may have about your present job. Your responses will be treated as strictly confidential. You are going to give your opinions based on a five point scale. The response category is “Strongly Disagree (1)”, “Disagree (2)” “Neutral (3)” “Agree (4)” and “Strongly Agree (5)”. Sr. N o. 1 2

Corporate Social Responsibility Our company participates to the activities which aim to protect and improve the quality of the natural environment. Our company makes investment to create a better life for the future generations.

Stron gly disagr ee = 1

Disagr ee = 2

Neut ral = 3

Agree =4

Stron gly agree =5

3 4 5

Our company implements special programs to minimize its negative impact on the natural environment. Our company targets a sustainable growth which considers to the future generations. Our company supports t he non-governmental organizations working in the problematic areas. Stron gly disagr ee = 1

Sr. N o 6 7 8 9 10 11 12 13 14 15 16 17

Our company contributes to the campaigns and projects that promote the well-being of the society CSR to employees. Our company encourages its employees to participate to the voluntarily activities. Our company policies encourage the employees to develop their skills and careers. The management of our company primarily concerns with employees' needs and wants. Our company implements flexible policies to provide a good work and life balance for its employees. The managerial decisions related with the employees are usually fair. Our company supports employees who want to acquire additional education CSR to customers. Our company protects consumer rights beyond the legal requirements. Our company provides full and accurate information about its products to its customers. Customer satisfactions highly important for our company CSR to government. Our company always pays its taxes on a regular and continuing basis. Our company complies with the legal regulations completely and promptly.

Organization Commitment 18 19 2 0 21

I am willing to put in a great deal of effort beyond that normally expected in order to help this organization be successful I talk up this organization to my friends as a great organization to work for I would accept almost any types of job assignment in order to keep working for this organization I find that my values and the organization’s values are very similar

Disagr ee = 2

Neut ral = 3

Agree =4

Stron gly agree =5

22 23 24 25 26 Sr. N o

I am proud to tell others that I am part of this organization This organization really inspires the very best in me in the way of job performance I am extremely glad that I chose this organization to work over others I was considering at the time I joined. I really care about the fate of this organization. For me, this is the best of all possible organizations for which to work.

Job satisfaction

27

I think my job is fun

28

I feel comfortable with my co-workers

29

I am satisfied with my job’s promotion policy

30

I am passionate about my work In my organization I am satisfied with the quality of supervision I receive. I am satisfied with the organization’s culture as there is a friendly atmosphere at work.

31 32

Organization Performance 33 34 35 36 37 38

39

Relative to our largest competitor, during the last year we had a larger market share Relative to our largest competitor, during the last year we were larger in market size Regarding our overall performance during the last year we performed poorly relative to competitors. Relative to our largest competitor ,during the last year our return on investment has been substantially better Relative to our largest competitor ,during the last year our return on assets has been substantially better Relative to our largest competitor ,during the last year our sale growth has been substantially better Relative to our largest competitor ,during the last year our profit growth has been substantially better

Stron gly disagr ee = 1

Disagr ee = 2

Neut ral = 3

Agree =4

Stron gly agree =5