Questionnaire for Employee Satisfaction Measurement

Employee Satisfaction Measurement

Questionnaire Q-1 Please select your department: ○

○ HR Marketing & Sales ○ Account ○

Bid

○ ○

Store Purcha

se ○ Admin istration ○ Any Other_______ _

○ Import ○ Suppo rt-System ○ Softwa re

Q-2 What is your gender? ○ Male ○ Female Q-3 How long have you worked at (company)? ○ ○ ○

Less than 6 months 1-2 years More than 5 years

○ ○

6 months - 1 year 3-5 years

Q-4 Please indicate your level of agreement with each of the following statements Please indicate your level of agreement with each of the following statements

Strongly Disagree

Somewhat Disagree

Neutral

Somewhat Agree

Strongly Agree

Management believes that employees are the most important asset of our firm. Management encourages creativity, innovation, and continuous improvement. Employees are constantly watched to assure that rules and procedures are followed. The Company does an excellent job of keeping employees informed about matters affecting us. Company leadership has made changes which are positive for me. I am enthusiastic about the change in the company. I am personally committed to the changes being implemented in the company.

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Employee Satisfaction Measurement Q-5 Please indicate your level of agreement with each of the following statements Please indicate your level of agreement with each of the following statements With the leaders in your company as positive role models? Your direct supervisor as a positive role model? That your supervisor cares about and is responding to the issues that are important to you? With your own morale? With the Morale & Professionalism of your coworkers? With the team spirit in your work environment. My work gives me a feeling of personal accomplishment How satisfied are you with the information you receive from management on what is going on in your division? How satisfied are you with your involvement in decisions that affect your work? How satisfied are you with the information you receive from management on what's going on in the company How satisfied are you with your opportunity to get a better job in this company? I receive enough opportunity to interact with other employees on a formal level. That you receive appropriate recognition for your contributions? That your compensation matches your responsibilities? I have a clear path for career advancement? With your overall job security? With the amount and frequency of informal praise and appreciation you receive from your supervisor? I feel encouraged to come up with new and better ways of doing things. My job requirements are clear I have enough information to do my job well. Upper management understands the problems we face on our jobs. Upper management treats me with respect My department uses employee feedback to make improvements. My department operates in a cost-efficient manner. I am satisfied with the productivity and efficiency of my department

Strongly Disagree

Somewhat Disagree

Neutral

Somewhat Agree

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Strongly Agree

Employee Satisfaction Measurement With your ability to maintain a reasonable balance between your family life and your work life.

Q-6 How would you rate your manager in each of the following areas? Please assign a rating on a scale from 1 to 5, where 1 represents "Poor" and 5 represents "Excellent". Communication Planning and organizing Directing and coordinating Job/Technical knowledge Interpersonal relationship Recognizes good work Has good leadership qualities

Poor

Average

Good

Very Good

Excellent

Q-7 What is the best thing about working for this company?

Q-8 Please indicate your level of agreement with each of the following statements Please indicate your level of agreement with each of the following statements With the company as a place to work? I am proud to work for this company The company tries to create an exciting work environment. I have enough freedom in my position to take independent action when needed? I believe I will be working for [Company]in five years. I would choose [Company] again if I had a job choice to make.

Strongly Disagree

Somewhat Disagree

Neutral

Somewhat Agree

Strongly Agree

Q-9 What bothers you the most about working for this company?

Q-10 Is there any stressful aspect on your job? ○ ○

Yes No Page | 3

Employee Satisfaction Measurement (If No, than move to question number 11) a) How ○ ○ ○ ○

would you rate the level of your job stress? Mild Moderate Severe Extreme

b) Is your job stress caused by your relationship with another person you work with? ○ Yes ○ No c) If your job stress doesn't involve another person, is it caused by the: ○ Volume of work ○ Nature of the job and its responsibilities ○ Physical work environment ○ Personal Health Issues ○ Any Other, Please Specify ______________________________ d) What suggestions would you make to reduce stress in working hours?

Q-11 Compared to a six months ago how would you describe your current job satisfaction level? ○ ○ ○ ○ ○

Much Less Satisfied Somewhat Less Satisfied Same Somewhat More Satisfied Much More Satisfied

Q-12 Overall how satisfied are you with your position at this company? ○ ○ ○ ○ ○

Very dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Very satisfied

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Employee Satisfaction Measurement Q-13 Overall, when I think about my job and the work environment in future, I see: ○ ○ ○

More positive than negative aspects Neutral More negative than positive aspects

Q-14 What suggestions would you make to improve company/employee relations?

_____________________________________________________________________________________

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