Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
ENERGY TECHNOLOGY Corp. / TECHNICAL INDUSTRIES, Inc.
Quality Manual
Approved by: CEO Signature: _____________________ George Sfeir Date: October 11, 2010
Rev. D
11/01/09
Page 1 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
Company Profile Since our founding in 1971, Technical Industries, Inc. has become a recognized leader in ultrasonic pipe inspection technology. Services include full-length electromagnetic inspection for oil-field pipe and equipment and full length ultrasonic inspection systems for new and used drill pipe, tubing, casing and line-pipe. Wet or dry MPI (Magnetic Particle Inspection); PT (Dye Penetrant Testing) or UT SEA (Ultrasonic Testing of the end areas) of plain end and threaded connections, including drill collars and drilling rig inspection; mill systems and mill surveillance; testing and consulting services. Technical Industries, Inc. experienced engineers and technicians, design and manufacture the most advanced ultrasonic pipe inspection equipment used in the world today. Used by the world's largest steel mills and preferred by the world's largest oil companies, this pipe inspection equipment is the most tested and approved system in the industry. Our ultrasonic inspection systems have repeatedly shown to have superior flaw detection capabilities. Technical Industries, Inc., was the first company to design and provide the ultrasonic inspection Data Evaluation Software, enabling the world’s largest oil companies to meticulously scrutinize their inspected pipe in order to safely drill and complete the world's most critical wells. Our most recent addition to advanced inspection technology is our Visonic™ 3-D Virtual Imaging Systems, which also includes full-length pipe OD Measuring/Ovality Determination, Visonic™ String Builder and Pipe Straightness Determination. Cross-sectional area (CSA) is measured each ¼ inch helix along the entire pipe length, allowing the customer several choices in determining the strength of the pipe material including the use of minimum CSA, 64-point moving average and minimum remaining wall. Pipe wall thickness and OD measurements can be viewed in 3-D imagery. The Visonic™ technology when used with the proper algorithm will allow the user to calculate burst, collapse, and tensile strength of the pipe material.
Rev. D
11/01/09
Page 2 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
Our ultrasonic systems have the largest OD and pipe length inspection capabilities in the industry for plain end and threaded pipe, and the deepest penetration capability offered for wall thickness measurement. Our large inspection facility, located in Houston, Texas provides excellent pipe and equipment storage and maintenance services.
Rev. D
11/01/09
Page 3 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
TABLE OF CONTENTS 1 General .................................................................................................................... 6 1.1 Purpose and scope ........................................................................................... 6 1.2 Application ........................................................................................................ 6 1.3 Applicable standards......................................................................................... 6 1.4 Definitions and acronyms.................................................................................. 6 2 Responsibilities ........................................................................................................ 7 3 Quality Statement..................................................................................................... 8 4 Quality management system.................................................................................... 9 4.1 General requirements ....................................................................................... 9 4.2 Documentation Requirements......................................................................... 11 4.2.1 General .................................................................................................... 11 4.2.2 Quality Manual......................................................................................... 11 4.2.3 Control of Documents .............................................................................. 11 4.2.4 Control of Records ................................................................................... 12 5 Management Responsibility ................................................................................... 12 5.1 Management Commitment.............................................................................. 12 5.2 Customer Focus.............................................................................................. 13 5.3 Quality Policy .................................................................................................. 13 5.4 Planning .......................................................................................................... 13 5.4.1 Quality Objectives .................................................................................... 13 5.4.2 Quality Management System Planning .................................................... 13 5.5 Responsibility, Authority and Communication ................................................. 14 5.5.1 Responsibility and Authority..................................................................... 14 5.5.2 Management Representative................................................................... 14 5.5.3 Internal Communication ........................................................................... 14 5.6 Management Review ...................................................................................... 14 5.6.1 General .................................................................................................... 14 5.6.2 Review Input ............................................................................................ 15 5.6.3 Review Outputs ....................................................................................... 15 6 Resource Management.......................................................................................... 15 6.1 Provision of Resources ................................................................................... 15 6.2 Human Resources .......................................................................................... 16 6.2.1 General .................................................................................................... 16 6.2.2 Competence, Awareness and Training .................................................... 16 6.3 Infrastructure................................................................................................... 16 6.4 Work Environment .......................................................................................... 16 7 Service Realization ................................................................................................ 17 7.1 Planning and Service Realization ................................................................... 17 7.2 Customer Related Processes ......................................................................... 17 7.2.1 Determination of Requirements Related to the service............................ 17 7.2.2 Review of Requirements Related to the service ...................................... 17 7.2.3 Customer Communication ....................................................................... 18 Rev. D
11/01/09
Page 4 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
7.3 Design and Development................................................................................ 18 7.4 Purchasing ...................................................................................................... 19 7.4.1 Purchasing Process ................................................................................. 19 7.4.2 Purchasing Information ............................................................................ 19 7.4.3 Verification of Purchased Product/Service............................................... 20 7.5 Service Provision ............................................................................................ 20 7.5.1 Control of Service Delivery ...................................................................... 20 7.5.2 Validation of Processes for Service Provision.......................................... 21 7.5.3 Identification and Traceability .................................................................. 21 7.5.4 Customer Property................................................................................... 22 7.5.5 Preservation of Product ........................................................................... 22 7.6 Control of Monitoring and Measuring Devices ................................................ 22 8 Measurement, Analysis and Improvement ............................................................. 23 8.1 General ........................................................................................................... 23 8.2 Monitoring and Measurement ......................................................................... 23 8.2.1 Customer Satisfaction.............................................................................. 23 8.2.2 Internal Audit............................................................................................ 24 8.2.3 Monitoring and Measurement of Processes............................................. 24 8.2.4 Monitoring and Measurement of Services................................................ 25 8.3 Control of Non-conforming Material/Service ................................................... 25 8.4 Analysis of Data .............................................................................................. 26 8.5 Improvement ................................................................................................... 27 8.5.1 Continual Improvement............................................................................ 27 8.5.2 Corrective Action ..................................................................................... 27 8.5.3 Preventive Action ..................................................................................... 27 9 Documented Procedures ....................................................................................... 29 10 Revision History and Distribution Information ..................................................... 30 10.1.1 Distribution Information ............................................................................ 30
Rev. D
11/01/09
Page 5 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
1 General 1.1
Purpose and scope
This Quality Manual describes the Quality Management System (QMS) implemented by Technical Industries, Inc. This manual and the system and processes it describes serve to ensure that the QMS conforms to Technical Industries, Inc. Quality Policy, ISO 9001:2008, and all applicable statutory and regulatory requirements for the: “Developer of non-destructive inspection technologies and services for Drill Pipe, Tubing, Casing, Line-Pipe, Landing Strings and OCTG used for petroleum exploration, production, storage, and delivery.” 1.2
Application
Where any requirements of ISO 9001:2008 cannot be applied due to the nature of Technical Industries, Inc. activities, they have been considered for exclusion. 7.3 Design and Development. Technical Industries, Inc. takes exclusion from this clause due to the fact that the services it provides to its customers do not include nor require design processes. Wherever the term product occurs, service is also implied. Service is defined as all processes and the desired outcome utilized by Technical Industries, Inc. The documented procedures of the quality management system are listed on page 28. As applicable, where no documented procedure is required a brief description of the activities carried out is provided. 1.3
Applicable standards
ANSI/ISO/ASQ/ Q9001: 2008 ANSI/ISO/ASQ/ Q9000: 2005 1.4
Definitions and acronyms
Top Management: The CEO and / or the CEO’s Designee QMS: Quality Management System
Rev. D
11/01/09
Page 6 of 30
Energy Technology Corp. / Technical Industries, Inc.
2
Quality Manual
Doc. No. M-4.1
Responsibilities The CEO is responsible for establishing the quality policy and approving the Quality Manual. The Top Management is responsible for appointing a Management Representative by issuing an official letter of appointment. The appointed Management Representative who irrespective of other responsibilities has responsibility and authority that includes: a) ensuring that the processes needed for the quality management system are established, implemented and maintained; b) reporting to the CEO on the performance of the quality management system and any need for improvements, and c) ensuring the promotion of awareness of customer requirements throughout Technical Industries, Inc. All managers are responsible for ensuring that customer concerns and complaints are addressed, and customers receive attention to meet their requirements and enhance their satisfaction. Managers will participate in determining the necessary characteristics for job descriptions and determining the need for new personnel. All managers are responsible for ensuring personnel pertaining to their areas of responsibility receive the proper induction and training and comply with the established procedures. Managers are responsible for participating in the review processes of documents, recommending changes or the creation of a new document if necessary for continual improvement and ensuring that the latest revision of documents is being used. All employees are responsible for applying the Quality Policy to their activities.
Rev. D
11/01/09
Page 7 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
3 Quality Statement
Quality Statement Technical Industries, Inc. employees are committed to excellence in all services that we offer. We continually strive to:
Lead the industry in NDT technologies, research, the advancement of data collection and data enhancement information services.
Continually improve our processes, services, workforce, and the effectiveness of our Quality Management System.
Provide our customers with the latest technology and inspection service available.
Meet or exceed our customers’ expectations.
Technical Industries, Inc. believes that quality service is a reflection of the organization. We believe that quality is a process of continuous improvement required to maintain our present position, and a path to attaining our goal of being the industry leader in advanced inspection technology and services.
George M Sfeir The Quality Policy signed by the CEO August 9, 2006
Rev. D
11/01/09
Page 8 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
4 Quality management system
4.1
General requirements
Technical Industries, Inc. has established, documented, implemented and maintains a quality management system and continually improves its effectiveness in accordance with ISO 9001:2008. Technical Industries, Inc.: a) determines the processes needed for the quality management system and their application throughout Technical Industries, Inc.; b) determines the sequence and interaction of these processes; c) determines criteria and methods to ensure that both the operation and control of these processes are effective; d) ensures the availability of resources and information necessary to support the operation and monitoring of these processes; e) monitors, measures where applicable and analyzes these processes, and f) implements actions necessary to achieve planned results and continual improvement. These processes are managed by Technical Industries, Inc. in accordance with the requirements of ISO 9001:2008. Where Technical Industries, Inc. chooses to outsource any process that affects product conformity with requirements Technical Industries, Inc. ensures control over such processes. An outsourced process is any process that Technical Industries, Inc. needs for the QMS and chooses to have performed by an external party. Control of such outsourced processes is identified within the quality management system.
Rev. D
11/01/09
Page 9 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
Continual Improvement of the Quality Management System
C U S T O M E R
C U S T O M E R
Management responsibility
Measurement, analysis and improvement
Resource management
Satisfaction Requirements Service provision Input
Serviced product
Output
Policies defined in the Quality Manual, additional identification and interaction of processes maintained, documented requirements of the QMS established and communicated through manuals and training, quality objectives established, communicated and measured.
Information flow =
Link to Process Identification Flowchart.
Rev. D
11/01/09
Page 10 of 30
Energy Technology Corp. / Technical Industries, Inc.
4.2
Documentation Requirements
4.2.1
General
Quality Manual
Doc. No. M-4.1
The documentation of the Technical Industries, Inc. Quality Management System includes: a) documented statements of quality policy and quality objectives; b) this Quality Manual; c) documented procedures required by ISO 9001:2008; d) documents needed to ensure effective planning, operations and process control; e) records required by our QMS and ISO 9001:2008. 4.2.2
Quality Manual
This Quality Manual has been established, it is maintained and includes: a) the scope of the quality management system, including details of and justification for any exclusions per the application section on page 6; b) reference to the documented procedures established for the system; c) a description of the processes of the quality management system. This manual identifies the primary processes of the QMS. Specific flowcharts of key processes have been developed and are part of procedures when and where necessary.
4.2.3
Control of Documents
Technical Industries, Inc. has established and maintains procedures to control and identify all documents and data related to the quality system, including external documents and data. Records are a special type of documents and are controlled according to the requirements given in 4.2.4. The QMS documentation is comprised of the following types of documentation: a) Quality Manual; b) Operating Procedures; c) Work Instructions; d) Drawings and standards/mill codes/specifications/customer requests e) Production and quality plans (work orders, inspections checklists).
Rev. D
11/01/09
Page 11 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
A documented procedure has been established to define the controls to: a) approve documents for adequacy prior to issue; b) review and update as necessary and re-approve documents; c) ensure that changes and the current revision status of documents are identified; d) ensure that relevant versions of applicable documents are available at point of use; e) ensure that documents remain legible and readily identifiable; f) ensure that documents of external origin needed for the planning and operation of QMS, such as industry standards and customer drawings are identified and their distribution controlled, and g) to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose.
4.2.4
Control of Records
Records demonstrate achievement of the required quality and effective operation of the quality management system. Records remain legible, readily identifiable and retrievable. A documented procedure has been established to define the controls needed for the identification, storage, protection, retrieval, retention time and disposition of records. Quality Assurance ensures the maintenance of quality records (including pertinent vendor records), as to provide documentary evidence that the product and services conform to requirements specified by applicable industry codes, standards, product specifications and customer requirements. Record retention is identified, and customer related records are kept for a minimum period of five (5) years or as requested by the customer.
5
5.1
Management Responsibility
Management Commitment
The Top Management of Technical Industries, Inc. is the driving force in implementing, maintaining and improving the effectiveness of the QMS. Evidence of the Top Management’s commitment is provided by: a) communicating to all employees the importance of meeting customer as well as statutory and regulatory requirements. Meeting minutes, training records, annual company report, are some examples; Rev. D
11/01/09
Page 12 of 30
Energy Technology Corp. / Technical Industries, Inc.
b) c) d) e)
5.2
Quality Manual
Doc. No. M-4.1
establishing the quality policy; ensuring that quality objectives are established; conducting management review ,and ensuring the availability of resources.
Customer Focus
Top Management ensures that customer requirements are determined and are met with the aim of enhancing customer satisfaction. This includes assisting customers to determine the right products, performance requirements and/or specifications for a specific application. This is accomplished utilizing such methods as market/customer surveys, vendor qualification reports, telephone calls, and sales reports.
5.3
Quality Policy
The CEO ensures that the Quality Policy / Statement a) is appropriate to the purpose of Technical Industries, Inc. b) includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system; c) provides a framework for establishing and reviewing quality objectives; d) is communicated and understood within Technical Industries, Inc., and e) is reviewed for continuing suitability.
5.4 5.4.1
Planning Quality Objectives
The CEO and the Management Team ensure that the quality objectives including those needed to meet requirements for service are established at relevant functions and levels of Technical Industries, Inc. Quality Objectives are measurable and consistent with the quality policy.
5.4.2
Quality Management System Planning
Planning relative to the Technical Industries, Inc. QMS is carried out in order to meet the requirements given in 4.1 of the system as well as the quality objectives. Rev. D
11/01/09
Page 13 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
Planning ensures that any change in the QMS is conducted in a controlled manner and that the integrity of the system is maintained during the change.
5.5
5.5.1
Responsibility, Authority and Communication
Responsibility and Authority
Top Management ensures that responsibilities and authorities are defined and communicated within Technical Industries, Inc. These responsibilities and authorities are communicated through an organizational chart, job descriptions, and documented procedures and work instructions. 5.5.2
Management Representative
The Top Management appointed Management Representative in Houston, Texas has the defined authority and responsibility to: a) establish, implement and maintain processes needed for the quality management system; b) report to Top Management on the performance of the quality system and any need for improvement, and c) ensure the promotion of awareness of customer requirements throughout the organization. 5.5.3
Internal Communication
Top Management ensures that appropriate communication processes are established within Technical Industries, Inc., and that communication takes place regarding the effectiveness of the QMS. This communication may take the form of team briefings, meetings, notice boards (graphs or other news), e-mails and/or formal reports.
5.6
5.6.1
Management Review
General
The CEO, the Management Representative in Houston, Texas and the Management Team review the QMS annually to ensure its continuing suitability, adequacy, and
Rev. D
11/01/09
Page 14 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
effectiveness. The review assesses opportunities for improvement and the need for changes to the QMS, the adequacy of the quality policy and the quality objectives. 5.6.2
Review Input
Input to the management review includes information on: a) results of audits; b) customer feedback; c) process performance and product conformity; d) status of preventive and correction actions; e) follow-up actions from previous management reviews; f) planned changes that could affect the quality management system; and g) recommendations for improvements. 5.6.3
Review Outputs
The output from the management review includes decisions and actions related to: a) improvement of the effectiveness of the QMS and its process; b) improvement of product related to customer requirements, and c) resource needs. Records of the management review are maintained in the form of meeting minutes cross referenced to any corrective and preventive actions issued.
6
Resource Management
6.1
Provision of Resources
The Operations Superintendent in Houston, Texas is responsible to ensure that resource needs are identified and proposed to Top Management. The CEO is responsible for providing resources needed: a) to implement and maintain the QMS and continually improve its effectiveness, and b) to enhance customer satisfaction by meeting or exceeding customer requirements. These resources include, but are not limited to: a) people; b) infrastructure; c) work environment; d) information; e) suppliers; Rev. D
11/01/09
Page 15 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
f) natural resources, and g) financial resources. 6.2
Human Resources
6.2.1
General
Personnel performing work affecting service quality is competent on the basis of appropriate education, training, skills and experience. 6.2.2
Competence, Training and Awareness
Technical Industries, Inc.: a) determines the necessary competence for personnel performing work affecting product conformity to requirements. This is done through resumes, records of qualifications, reviews, and observations as sources of grading competency to the required job description. b) where applicable, provides training or takes other actions to satisfy these needs; c) evaluates the effectiveness of the actions taken; d) ensures that personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives, and d) maintains appropriate records of education, training, skills and experience. 6.3
Infrastructure
Technical Industries, Inc. determines, provides and maintains the infrastructure needed to achieve conformity to product requirements. Infrastructure includes, but is not limited to the following: a) buildings, workspace associated utilities; b) process equipment, to include any required software and hardware; and c) supporting services such as transport, communication or information systems. 6.4
Work Environment
The Operations Superintendent, in consultation with Technical Industries, Inc. employees, determines and manages the work environment needed to achieve conformity to product requirements. Work Environment relates to those conditions under which work is performed including physical, environmental and other factors (such as noise, temperature, humidity, lightning or weather).
Rev. D
11/01/09
Page 16 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
7
Service Realization
7.1
Planning and Service Realization
Doc. No. M-4.1
Technical Industries, Inc. plans and develops the processes needed for product/service realization. Planning of service realization is consistent with the requirements of the other processes of the QMS. In planning service realization, Technical Industries, Inc. determines the following, as appropriate: a) quality objectives and requirements for the service; b) the need to establish processes, documents and provide resources specific to the product; c) required verification, validation, monitoring, measurement and inspection specific to the service and the criteria of acceptance; d) records to provide evidence that the realization process and the resulting service meet requirements; The output of this planning is in a form suitable for the Technical Industries, Inc. method of operation. 7.2
Customer Related Processes
7.2.1
Determination of Requirements Related to the service
Technical Industries, Inc. determines: a) requirements specified by the customer, including the requirements for delivery (i.e. timing, mode, packaging, etc.) and post-delivery activities; b) requirements not stated by the customer but necessary for specified or intended use where known; c) statutory and regulatory requirements applicable to the product; and d) any additional requirements considered necessary by Technical Industries, Inc.
7.2.2
Review of Requirements Related to the service
Sales and/or competent personnel review the requirements related to the service prior to a commitment from Technical Industries, Inc. to supply a service to the Rev. D
11/01/09
Page 17 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
customer (i.e. submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or orders) and ensures that: a) service requirements are defined; b) contract or order requirements differing from those previously expressed are resolved, and, c) Technical Industries, Inc. has the ability to meet the requirements. Records of the results of the review and actions arising from the review are maintained. If the customer provides no documented statement of any requirement, the customer’s requirements are confirmed by Technical Industries, Inc. before acceptance. In the case of verbal orders, the person taking the order confirms the client requirements are correct and enters them on the sales order, or directly into the computer. Where service requirements are changed, Technical Industries, Inc. ensures that relevant documents are amended and that relevant personnel (i.e. operations, and shipping, as applicable) are aware of the changed requirements.
7.2.3
Customer Communication
The Account Executive is responsible to determine and implement effective arrangements for communicating with customers in relation to: a) service information (through outside sales, telephone communication, brochures, and web page); b) inquiries, contracts or order handling, including amendments (through web page, order desk, emails and faxes); c) customer planned feedback (sales reports, customer meetings and surveys), and d) unplanned feedback (customer complaints and returns).
7.3
Design and Development
Technical Industries, Inc. has excluded Design and Development from its quality management system due to the fact that the service it provides does not require this process to satisfy customer and QMS requirements.
Rev. D
11/01/09
Page 18 of 30
Energy Technology Corp. / Technical Industries, Inc.
7.4
Purchasing
7.4.1
Purchasing Process
Quality Manual
Doc. No. M-4.1
The Operations Superintendent and/or designee are responsible for ensuring that purchased products or services conform to specified purchase requirements. The type and extent of control applied to the supplier and the purchased product or service is dependent upon the effect of the purchased product or service on subsequent product realization or the final product. Suppliers that have an effect on Technical Industries, Inc. processes will be listed on the “critical vendor list”. Technical Industries, Inc. evaluates suppliers on this list based on their ability to supply products in accordance to Technical Industries, Inc. requirements. Approved suppliers that manufacture for Technical Industries, Inc. to drawings and specifications, and perform associated services, require one or more of the following evaluations as: a) on-site assessment and evaluation of supplier’s facility, capability and quality system, or b) documented assessment of suppliers procedures and practices; or c) evidence of a current registration to ISO 9001:2008, API Q1 Spec, or equivalent; or d) evaluation of product samples. Methods of supplier evaluation for suppliers that deliver standard off-the-shelf products (IE: Packaging Supplies) include, but are not limited to: a) completion of QA questionnaire; or b) past experience with similar supplies from the supplier; or c) evaluation of product samples, or d) testimony of other users. Quality performance of vendors is ensured by inspection of product upon delivery or at vendor's facility and continuous review of vendor's conformance to specified requirements. Records of the results of these evaluations and any necessary actions resulting from these evaluations are maintained. As of the implementation date of the QMS, Technical Industries, Inc. considers the current supplier base as being approved. 7.4.2
Purchasing Information
Technical Industries, Inc. uses a two-step procedure for creating purchase orders. A requisition Form # 7.4.2-1 is created prior to the purchase order. The requisition is
Rev. D
11/01/09
Page 19 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
then entered into an electronic database stored on the company server. The record of each PO is kept in this database.
Purchasing documents describe the product or service to be purchased including where appropriate: a) requirements for approval of product, procedures, processes, and equipment, (calibration procedures, electronic systems); b) requirements for the qualification of personnel; c) QMS requirements. Purchase requirements are reviewed prior to communication to the supplier and personnel responsible for the review are identified in the purchasing documents.
7.4.3
Verification of Purchased Product/Service
Technical Industries, Inc. has established and implemented the inspection or other activities necessary for ensuring that purchased product/service meets specified purchase requirements. Specific application is verified via receiving inspection. Purchased capital items are recorded in the company inventory database with a TI number assigned. Technical Industries, Inc. has established inspection criteria that are identified on records to determine the type of inspection required and the authority for release. Determining factors for inspection criteria may include type of product or service, control exercised at customers’ or supplier’s premises and records of conformance. Where Technical Industries, Inc. or its customer intends to perform verification at the supplier’s premises, Technical Industries, Inc. will state the intended verification arrangements and method of product release in the purchasing information.
7.5
Service Provision
7.5.1
Control of Service Delivery
Technical Industries, Inc. plans and carries out the service provision under controlled conditions. Controlled conditions include, as applicable:
Rev. D
11/01/09
Page 20 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
a) the sales order which contains or references information that describes the characteristics of the service; b) work instructions for personnel performing complex or critical operations; c) the use of suitable equipment; d) the availability and use of monitoring and measuring devices; e) the implementation of monitoring and measurement, and f) the implementation of release, delivery and post-delivery activities. The Operations Superintendent and/or designee are responsible for scheduling, proper use and operation of the production processes.
7.5.2
Validation of Processes for Service Provision
Technical Industries, Inc. validates any process used in service provision, where the resulting output cannot be verified by subsequent monitoring or measurement. This includes any processes where deficiencies become apparent only after the customers’ material is in use or the service has been delivered. Such processes are validated to demonstrate that the special process can achieve planned results. The Operations Superintendent or designee is responsible for establishing arrangements for these processes including, as applicable: a) defining the criteria for review and approval of a special process; b) approval of any equipment and qualification of personnel; c) use of specific methods and procedures; d) requirements for records; e) revalidation requirements, and f) approval by customer representative.
7.5.3
Identification and Traceability
Technical Industries, Inc. maintains the identification of customer furnished materials and product throughout all stages of inspection, storage and delivery, as required to meet customer requirements ensuring the identification is maintained and transferred back onto material if removed. Material status with respect to monitoring and measurement requirements throughout product realization are identified on the work order. If specifically requested by the customer, a unique number will be assigned, recorded and records maintained when traceability is specified or required. Rev. D
11/01/09
Page 21 of 30
Energy Technology Corp. / Technical Industries, Inc.
7.5.4
Quality Manual
Doc. No. M-4.1
Customer Property
Technical Industries, Inc. ensures that customer property provided for inspection is identified, verified, protected and safeguarded. Any occurrence of loss, damage, deterioration or unsuitability of customer-property, including customer data, is recorded on a non-conformance report and reported back to the customer. Technical Industries, Inc. maintains the identification and traceability of customer supplied property as in section 7.5.3. 7.5.5
Preservation of Product
Technical Industries, Inc. preserves the integrity of material during internal processing and delivery to the intended destinations. This preservation also applies to the constituent parts of a product. This preservation includes: a) identification: product is positively identified through the process (i.e. marked, tagged, serialized, stamped, stenciled etc); b) handling: all products are handled in a manner to prevent damage or deterioration, using the proper handling equipment; c) packaging: customer furnished product is packaged per Technical Industries, Inc. work instruction or per customer specified requirements; d) storage: customer furnished material is placed in a designated storage area, so as to prevent damage or deterioration pending use or delivery; and e) protection: customer furnished material is appropriately preserved to prevent deterioration pending use or delivery according to Technical Industries specs or customers’ request.
7.6
Control of Monitoring and Measuring Equipment
Technical Industries, Inc. determines the monitoring and measurement to be undertaken and the monitoring and measurement equipment needed to provide evidence of the conformity of the inspection to determined requirements. Quality Assurance has established processes to ensure that monitoring and measurement using these instruments can be and is carried out in a manner that is consistent with the monitoring and measurement requirements. Where necessary to ensure valid results, measuring equipment is : a) calibrated or verified, or both, at specified intervals, or prior to use, against measurement standards traceable to national or international standards. Where no such standard exists, the basis for calibration or verification is recorded; b) adjusted or re-adjusted as necessary; Rev. D
11/01/09
Page 22 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
c) have identification in-order to determine its calibration status; d) safe guarded from adjustment that would invalidate the measurement result, and e) protected from damage and deterioration during handling, maintenance and storage. When equipment is found not to conform to requirements, previous measuring results are assessed to determine if they have been compromised. Records are maintained of any appropriate action that was taken on the equipment and any material affected. Records of the results of calibration and verification of individual instruments are maintained. 8
Measurement, Analysis and Improvement
8.1
General
Technical Industries, Inc. has planned and implemented the monitoring, measurement and improvement processes needed to: a) demonstrate conformity of the product / service to requirements; b) ensure conformity of the QMS, and c) to continually improve the effectiveness of the QMS. This includes determination of applicable methods, including statistical techniques, and the extent of their use. Statistical or other measurement techniques may be applied to establish plans for future inspections and testing. 8.2
Monitoring and Measurement
8.2.1
Customer Satisfaction
As one of the measurements of performance of the QMS, Technical Industries, Inc. monitors information pertaining to customer perception as to whether Technical Industries, Inc. has fulfilled customer requirements. A number of different methods are used to monitor customer satisfaction. These methods include but are not limited to: a) customer survey; b) direct customer feedback, and c) customer interviews/meetings. In addition to the above, customer complaints are also monitored. The use of the results of customer satisfaction-monitoring includes, but is not limited to: a) input into management review process; b) setting company objectives; Rev. D
11/01/09
Page 23 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
c) modifying processes, and d) increasing sales. 8.2.2
Internal Audit
Technical Industries, Inc. conducts internal audits at least once a year to determine whether the QMS: a) conforms to planned arrangements, to the requirements of ISO 9001:2008 and to the QMS requirements established by Technical Industries, Inc., and b) is effectively implemented and maintained. Quality Assurance is responsible for planning audits taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits. The audit criteria, scope, frequency and methods are defined. Selection of auditors and conduct of audits ensure objectivity and impartiality of the audit process and confirm that auditors do not audit their own work. A documented procedure has been established to define responsibilities and requirements for planning and conducting audits, and for reporting results and maintaining records. When nonconforming conditions are identified, the manager responsible for the affected area or activity is requested to propose and implement a corrective action without undue delay to eliminate the detected nonconformities and its causes. Follow-up activities include the verification of the actions taken and the reporting of verification results. 8.2.3
Monitoring and Measurement of Processes
Technical Industries, Inc. applies suitable methods for monitoring and, where applicable, measurement of the QMS processes. These methods demonstrate the ability of the processes to achieve planned results. When planned results are not achieved, correction and corrective action is taken as appropriate. The measurement of the processes may come in the form of inspection data, customer surveys, customer complaints, statistical samples, and internal audits. This information may be reviewed any time there is a perceived problem with the processes, but is reviewed during regular management meetings and at the Management Review.
Rev. D
11/01/09
Page 24 of 30
Energy Technology Corp. / Technical Industries, Inc.
8.2.4
Quality Manual
Doc. No. M-4.1
Monitoring and Measurement of Services
Technical Industries, Inc. monitors and measures the characteristics of the service provided to verify that material requirements, as detailed in the work order, have been met. This is accomplished through: 1. Receiving Inspection Received materials are first subjected to a visual receiving inspection by the Shipper/Receiver, and customer representative if present. Critical or special materials are subject to a more detailed quality inspection per Technical Industries, Inc.’s receiving instructions and/or the 3rd party representative. 2. In-Process Inspections and Testing In-process inspections and testing are specified on the work order accompanying the customers’ material during its inspection. The inspections are performed by the inspection personnel, unless otherwise indicated. The in-process inspection verifies that an operation was performed satisfactorily or reports are received, and the material can pass to the next processing stage unless under recall or rejected material procedures. A third party observer may witness this stage of the inspection process on behalf of the customer. 3. Final Inspection The authority identified by the inspection level as indicated on the work order traveler, is carried out on all complete inspections. Prior to release, personnel ensure all inspections and tests have been completed and documentation is available and authorized, unless otherwise approved by the Operations Superintendent, and where applicable the customer. Material release and service delivery does not proceed until all the planned arrangements have been satisfactorily completed, unless otherwise approved by the CEO and where applicable by the customer. Evidence of conformity with the acceptance criteria is maintained. Records indicate the person(s) authorizing release of material. 8.3
Control of Non-conforming Material/Service
The Operations Superintendent is responsible for ensuring that non-conforming material or service is clearly identified and quarantined/segregated to prevent its inadvertent use or shipment until such time as the material is reviewed and a disposition determined. The Operations Superintendent is responsible for the review and disposition of all non-conforming material and a documented procedure has
Rev. D
11/01/09
Page 25 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
been establish to establish requirements to deal with nonconforming product / service. The Operations Superintendent, when applicable, reviews all non-conformances and the non-conforming material is dealt with in one or more of the following ways: a) by taking action to reject the non-conforming material; b) by authorizing its use, release or acceptance under concession from the CEO and where applicable by the customer representative; c) by taking action to provide information to the customer to preclude its original intended use or application. When an external defect is detected and the material is ground out, it will be subject to re-verification to demonstrate conformity to customer requirements or specifications. When non-conforming material is detected after shipment or use has started, Technical Industries, Inc. takes action appropriate to the effects, or potential effects, of the non-conformity. This action could take the form of recall of material inspected, notification to customers, or any other action deemed necessary. Records of the nature of nonconformities and any subsequent actions taken, including concessions obtained, are maintained.
8.4
Analysis of Data
Technical Industries, Inc. determines, collects and analyzes data to demonstrate the suitability and effectiveness of the QMS and to evaluate where continual improvement of the effectiveness of the system can be made. Sources of data may include, but are not limited to: a) customer satisfaction; b) conformity to product / service requirements; c) characteristics and trends of processes and inspections including opportunities for preventive actions; and d) suppliers. The Management Review Team is responsible for identifying statistical or other measurement techniques needs. The result of this analysis is reviewed, at a minimum, during the management review process.
Rev. D
11/01/09
Page 26 of 30
Energy Technology Corp. / Technical Industries, Inc.
8.5
Improvement
8.5.1
Continual Improvement
Quality Manual
Doc. No. M-4.1
Technical Industries, Inc. continually improves the effectiveness of the QMS through use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and quality management reviews. The Management team reviews this information at the annual Management Review to determine any improvements to the QMS. 8.5.2
Corrective Action
Action is taken to eliminate the cause of non-conformities in order to prevent recurrence. Corrective Actions are appropriate to the effects of the nonconformities encountered and controls are applied to ensure that corrective actions are implemented and that they are effective. A documented procedure has been established to define requirements for: a) reviewing nonconformities (including customer complaints); b) determining the cause of the nonconformities during the above review; c) evaluating the need for action to ensure that nonconformities do not recur; d) determining and implementing action needed; e) records of the results of action taken; and f) reviewing corrective actions taken. Anyone in the company may propose corrective actions, but only Top Management can authorize and request their implementation. Each corrective action is tracked and reviewed by Quality Assurance to determine if the corrective action has been implemented and if it is effective.
8.5.3
Preventive Action
Processes, work operations, concessions, quality records, audit results, service reports, employee suggestions, customer feedback and customer complaints are analyzed to detect any sources of potential nonconformities and preventive actions are implemented before problems develop. Preventive Actions are appropriate to the effects of the potential problems. Anyone in the company may propose preventive actions, but only Top Management can authorize and request their implementation. A documented procedure has been established to define the requirements for: Rev. D
11/01/09
Page 27 of 30
Energy Technology Corp. / Technical Industries, Inc.
a) b) c) d) e)
Rev. D
Quality Manual
Doc. No. M-4.1
determining potential nonconformities and their causes; evaluating the need for action to prevent occurrence of nonconformities; determining and implementing action needed; records of results of action taken, and reviewing of preventive actions taken after a determined time frame to ensure effective implementation.
11/01/09
Page 28 of 30
Energy Technology Corp. / Technical Industries, Inc.
9
Quality Manual
Doc. No. M-4.1
Documented Procedures
Technical Industries, Inc. has established the following documented procedures as required by ISO 9001:2008 and Technical Industries, Inc. quality management system. Document Control Control of Records Management Review Competence Awareness and Training Supplier Qualification Control of Monitoring and Measuring Customer Satisfaction Survey Internal Audit Control of Nonconforming material / service Corrective / Preventive Actions
Rev. D
11/01/09
P-4.2.3-1 P-4.2.4-1 P-5.6-1 P-6.2-1 P-7.2.4-1 P-7.6.1 P-8.1-0 P-8.2.2-1 P-8.3-1 P-8.5-1
Page 29 of 30
Energy Technology Corp. / Technical Industries, Inc.
Quality Manual
Doc. No. M-4.1
Revision History and Distribution Information
10
Revision
Nature of change
Date
A
First Issue with requirements of ISO 9001:2000
08/03/06
B
Added company information, modified wording on application, provision of resources and monitoring and measuring devices.
10/26/06
C
Edited sections 1.2, 2, 5.5.2, 6.1 to reflect change in new ISO Management Representative. Reworded “Operations Manager” to “Operations Superintendent” throughout the Manual.
03/05/07
D
Transitioned from ISO 9001:2000 to ISO 9001:2008 based upon the guidelines issued by ISO and IAF.
11/01/09
Reworded section 6.2 to correct MCNA CAR#3
10.1.1
Distribution Information
Controlled copies are updated in accordance with section 4.2.3 of this Manual. This Manual will be reviewed for continual improvement, as required. Electronic version maintained in the Intranet. Number Original Copy 1 Copy 2 Copy 3
Rev. D
Location CEO’s office Master Copy Management Representative’s office Shop Consultant, Conformance and Training
11/01/09
Page 30 of 30
ENERGY TECHNOLOGY Corp. / TECHNICAL INDUSTRIES, Inc.
Quality Objectives 2010 1) Reduce Customer Complaints (NCR) to less than 1% of total customer jobs. 2) Installation of new UT unit by the 3rd Quarter to enhance efficiency and quality. 3) Improve Network Response time to access files by 150%. 4) Reduce Ultrasonic Water Couplant contamination by 50%
Energy Technology Corp./Technical Industries, Inc. Energy Technology Corp. CEO
Technical Industries, Inc. Operations Superintendent Octavio Morales
ISO Management Rep. Ken O'Connor
Office Clerk/Security Noe Uribe
RSO & NDT Supervisor Edgar Gutierrez
NDT Technician Ismael A
NDT Technician Exman M
NDT TEchnician Jose V
NDT Technician Gerardo V
NDT Technician Gguadalupe H
NDT/Notch Technician Jose V
QA QC Eligio Montenegro
NDT Supervisor & Safety Jose Romero
NDT Tech. Francisco B
NDT Tech. Telesforo F
NDT Tech. Rafael U
NDT Tech. Santiago R
NDT Asst. Delfino R
NDT Asst. Hector V NDT Technician Edvin C
OD Imagin Com.Tech. Wilfred F
NDT Asst. Omar F.
NDT Asst. Oscar F
NDT Technician Juan E
NDT Asst. Gonzalo J.
Office Clerk/Security Victor D
Shipping & Receiving Angel Macias
S&R Yard Supervisor Efrain M
S & R Clerk Manuel A
S & R Oper. Jose S
S & R Oper. Genaro S
S & R Asst. Luis G.
S & R Oper. Joel L
S &R Asst. OPEN
S & R Asst. OPEN
NDT Asst. Ricardo C
NDT Asst. Roberto B
Rev. E, New 9‐01‐10
Technical Industries, Inc. Organization Chart - Houston Facility Administration Lafayette
Research Engineer Frank W
ISO Managment Rep. & Elec Tech. Ken O
Equipment Design & Reaseach Mohamed A
Office Clerk/Security Noe U
Engineer Equipment & Desing & Projects Manuel M
Office Clerk/Security Victor D
NDT Technician Ismael A
Operations Superintendent Octavio M
Engineer Equipment & Design Walter W
Safety Instructor Mike P
Engineer Training Instructor Jerry S
Executive Sales Ron P
Software Engineer Nick A
RSO & NDT Supervisor Edgar G
NDT Technician Exman M
NDT TEchnician Jose V
NDT Technician Gguadalupe H
NDT Technician Edvin C
NDT/Notch Technician Jose V
NDT Technician Juan E
OD Imagin Com.Tech. Wilfred F
NDT Supervisor & Safety Jose R
QA QC Eligio M
NDT Technician Gerardo V
NDT Tech. Telesforo F
NDT Tech. Francisco B
NDT Tech. Santiago R
NDT Tech. Rafael U
NDT Asst. Omar F.
NDT Asst. Delfino R
NDT Asst. Hector V
NDT Asst. Oscar F
Shipping & Receiving Angel M
S&R Yard Supervisor Efrain M
S & R Oper. Jose S
S & R Clerk Manuel A
Maintenace Superintendent Adolfo M
Maintenace Jorge M
S & R Oper. Genaro S
Maintenance Enrique V
S & R Asst. Jose A
S & R Opeer Joel L
Maintenance Gonzalo J
S &R Asst. Luis G.
S & R Asst. Rigoberto S.
NDT Asst. Roberto B
NDT Asst. Ricardo C
Technical Industries, Inc
OC-H-1
Rev E - 08-25-10
Energy Technology Corp. / Technical Industries, Inc. Master List of Forms
Records Retention Matrix
Code
Name
Rev.
Date
F-4.2.3-2
Master List of Forms
B
09/03/10
Mng. Representative
While current
F-4.2.3-3
Procedure Template
A
10/26/06
Mng. Representative
While current
F-4.2.3-4
Master List of External Documents
A
10/01/09
Mng. Representative
While current
F-4.2-3-1
Master List of Controlled Documents
A
08/03/06
Mng. Representative
While current
F-5.6-1
Management Review
A
08/03/06
Mng. Representative
5 Years
F-5.6-2
Meeting Minute Form
A
10/15/06
Mng. Representative
Per subject matter
F-6.1-1
New Employee Orientation Record
A
03/05/07
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-1
Accumulated Experience Summary
B
02/27/08
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-2
Personnel Qualification Record
B
02/26/08
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-3
Employee Evaluation
A
03/07/08
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-4
Inspector Training Summary
B
02/26/08
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-5
Personnel Qualification List
A
11/20/07
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-6
Recertification statement
A
11/20/07
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-7
Re-Qualification Statement
A
11/20/07
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-8
Technical Performance Evaluation
A
02/26/08
Operations Superintendent
While employeed plus 5 yrs
F-6.2.2-9
Vision Exam Form
A
02/26/08
Operations Superintendent
While employeed plus 5 yrs
F-6.2-1
Personnel Change Record
A
08/03/06
Operations Superintendent
While employeed plus 5 yrs
F-6.2-2
Job Description
A
10/26/06
Operations Superintendent
While position exists
F-6.3-1
Electronic Lab Sign in Sheet
A
9/4/2007
Electrical Engineer
5 Years
F-7.2.2-1
Standard Estimate Form
G
01/19/09
Account Executive
5 Years
F-7.2.2-2
Additional Charges for Inbounds
A
08/03/06
Shipping & Receiving
5 Years
F-7.2.2-3
Additional Charges for Loadouts
A
08/03/06
Shipping & Receiving
5 Years
F-7.2.2-4-wb
Service Ticket
B
10/01/09
Operations Superintendent
5 Years
F-7.2.2-5
Straight Bill of Lading
A
08/03/06
Shipping & Receiving
5 Years
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 3 F-4.2.3-2-ex
Retention Time
Rev. A 08/03/06
Code
Name
Rev.
Date
F-7.2.3-1
Hold Harmless Agreement Form
A
05/05/08
Operations Superintendent
5 Years
F-7.4.1-1
Supplier Qualification Form
A
08/03/06
Mng. Rep.
5 Years
F-7.4.1-2
Supplier Evaluation Re-Evaluation Form
A
12/06/06
Mng. Rep.
5 Years
F-7.4.2-1
Requisition Form
A
11/11/08
Operations Superintendent
5 Years
F-7.5.1-1
Work Order Form
A
08/03/06
Shipping & Receiving
5 Years
F-7.5.3-1
Material Tally Sheet
A
08/03/06
Shipping & Receiving
5 Years
F-7.5.3-2
Tally Sheet
A
08/03/06
Shipping & Receiving
5 Years
F-7.5.3-3
Transfer and Release of Inventory Approval
D
02/24/10
Shipping & Receiving
5 Years
F-7.6-1
Master Calibration Log
A
08/03/06
QA
5 Years
F-7.6-2
Calibration Certificates
A
08/03/06
Operations Superintendent
While current
F-8.2.1-1
Customer Survey
C
06/06/08
Mng. Rep.
2 years
F-8.2.4-1
Information
A
08/03/06
Operations Superintendent
5 Years
F-8.2.4-10
Visonic Prove-Up Sheet
A
08/03/06
Operations Superintendent
5 Years
F-8.2.4-11
Mid Wall Data Prove Up Sheet
A
08/03/06
Operations Superintendent
5 Years
F-8.2.4-2
Prove-Up Sheet
D
10/01/09
Operations Superintendent
5 Years
F-8.2.4-3
LP Data Sheet
A
08/03/06
Operations Superintendent
5 Years
F-8.2.4-5
Wet Mag Data Sheet
B
10/01/09
Operations Superintendent
5 Years
F-8.2.4-6
Magnetization Data Sheet
B
10/01/09
Operations Superintendent
5 Years
Retention Time
F-8.2.4-7
Reject Attachment Report(in process of updating to -wb)
B
06/10/08
Operations Superintendent
5 Years
F-8.2.4-7-wb
Reject Attachment Report
C
10/01/09
Operations Superintendent
5 Years
F-8.2.4-8-wb
Field Inspection Report
C
10/01/09
Operations Superintendent
5 Years
F-8.2.4-9
EDM Verification Form
C
10/01/09
Operations Superintendent
5 Years
F-8.2-1
Internal Quality Audit Finding
A
08/03/06
QA
2 years
F-8.2-2
Internal Quality Audit Schedule
A
08/03/06
QA
2 years
F-8.2-3
Internal Quality Audit Checklists
A
08/03/06
QA
2 years
F-8.2-4
Internal Quality Audit Plan
B
06/09/08
QA
2 years
F-8.2-5
Internal Quality Audit Report
A
08/03/06
QA
2 years
F-8.3-1
CAR-PAR-NCR Log
B
09/21/07
QA
2 years
F-8.3-2
Non-conformance Report (NCR)
B
11/09/09
QA
2 years
F-8.4.5-12
OD Readings Report
A
08/03/06
Operations Superintendent
5 Years
F-8.4.5-13
Drift Data Sheet
B
10/01/09
Operations Superintendent
5 Years
F-8.4.5-14
Saddle Gauge Sheet
B
10/01/09
Operations Superintendent
5 Years
Energy Technology Corp. / Technical Industries, Inc.
Page 2 of 3 F-4.2.3-2-ex
Rev. A 08/03/06
Code
Name
Rev.
Date
F-8.4.5-16 F-8.4.5-17
EMI Unit Setup Sheet
B
10/01/09
Operations Superintendent
5 Years
Transducer Serialization Sheet - Tubing
A
06/10/08
Operations Superintendent
5 Years
F-8.4.5-18
Transducer Serialization Sheet - Casing
A
06/10/08
Operations Superintendent
5 Years
F-8.4.5-19
Transducer Parameters
B
11/12/10
Operations Superintendent
5 Years
F-8.4.5-20
Hardness Sheet
A
07/02/08
Operations Superintendent
5 Years
F-8.4.5-21
Hardness Calibration Sheet
A
07/02/08
Operations Superintendent
5 Years
F-8.4.5-22
DRILL PIPE CONNECTION DIMENSIONAL LOG
A
02/22/10
n/a
Training Records
n/a
n/a
Operations Superintendent
While employeed plus 5 yrs
n/a
External Calibration Certificates
n/a
n/a
Operations Superintendent
While current
Energy Technology Corp. / Technical Industries, Inc.
Page 3 of 3 F-4.2.3-2-ex
Retention Time
Rev. A 08/03/06
Energy & Technology, Corp. / Technical Industries, Inc. Master List of External Documents Publisher
Title
Notes
Edition
API*
API Recommended Practice 2X
API* API* API*
API Recommended Practice 5A3 API Recommended Practice 5A5 API Recommended Practice 5L8
Current NOV09 ed 3 Current DEC2009 ed 7
2nd / 2003 7th / 2005 2nd / 1997
API*
API Recommended Practice 5UE
current APR09 Ed. 2 adm1
1st / 2002
API
API Recommended Practice 7A1
API
API Recommended Practice 7G
API**
API Recommended Practice 7G2
API
API Specification 5B
API
API Specification 5B1
API
API Specification 5C1
API
API Specification 5CT
API
API Specification 5D
API*
API Specification 5DP
API* API API API API API API** BP** Exxon** BP AMOCO** Shell Oil**
API Specification 5L API Specification 7 API Specification 7-1 API Specification 7-2 API Specification 8A API Specification 8C API Standard 5T1 BP Inspection Procedure Exxon Inspection Procedure Inspection Procedure Inspection Operations G1253
* **
Energy Technology Corp./ Technical Industries, Inc.
4th / 2004
1st / 1993 Errata May 2000
16th / 1998 1st / 2009 15th / 2008
Addendum 1 Sep 2004
5th / 1999 18th / 1999
can't determine current ed. API website says ed. 5
8th / 2006 5th / 2002 1st / 2010
Errata Jan 2009 Current APR2010 ed. 44 ADM 2 Current JUN08 ed 40 ADM 3 Addendum 1 Sep 2007 Current AUG09 ed. 1 ADM 2 Current MAY01 ed. 13 ADM 1 Addendum 2 Oct 2005 looks current -confusingcurrent is 10th 2003 Drilling Equipment API Oil Country Tubular Gooods Drilling Equipment
44th / 2008 40th / 2002 1st / 2006 1st / 2008 13th / 1998 4th / 2003-04 10th / 1996 3rd / 2003 S-068 / 2003 2nd / 2000 R11 / 1995
Added by K. O'Connor 9-1-2010 Added by K. O'Connor 9-3-2010
F-4.2.3-4 Page 1 of 1
Rev-A 10/01/09
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Document Control
Doc. No. P-4.2.3-1
Purpose and Scope Purpose – to ensure: All documents required for the effective operation of the Quality Management System are controlled. These documents are those that have a direct affect on the quality of the service or process. Control of documents done in a manner such that: - Documents are legible, approved, reviewed, and current. Controlled documents will be identifiable by level and by the correlating ISO 9001 element. - All documents of external origin are identified and controlled. - All employees will have access to documents relative to their roll in the operating of the quality management system. - Obsolete documents are promptly removed from all points of issue or use, marked with a blue ink or simply shredded. Scope - applies to all documents identified on the Master Document Index (F-4.2.3-1), including the Technical Industries Quality Policy Manual.
2
Responsibility Quality Assurance is responsible for the Document Control process.
3
Procedure
3.1 Approval All documentation is approved by the CEO. Once documents are approved for adequacy, they may be issued for use. 3.2 Review Documents will be reviewed at least annually. Documents determined to need change will be changed and re-approved for use. Anyone can suggest or recommend changing an existing document; however, this is the responsibility of the CEO. 3.3 Identification Documents may change and in order to keep current revisions issued, Quality Assurance will create a foot note on each controlled document that will have the revision level, date, as well as a document number. Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 1 of 3
This printed copy is not a controlled document, except when included in a controlled binder
Rev. B-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Document Control
Doc. No. P-4.2.3-1
3.4 Availability Most controlled documents will be in the QMS binder in the Quality Assurance office. However some documents such as work instructions or job descriptions may be posted in work stations or in common areas in the shop or in administration offices. All employees will help to make sure only the most current documents are in these areas, ultimately this is the responsibility of Quality Assurance. 3.5 Legibility Documents will be protected from deterioration by being kept in the QMS binder in the Quality Assurance office. Those documents in common areas will be reviewed at least annually not only for legibility but also for any updates that are required. 3.6 External Origin Any outside documents used in the Quality Management System will be reviewed at least annually for their relevance. Those documents such as national or industry standards, or customer drawings will be reviewed to find the most current versions. 3.7 Prevention of Unintended Use Each employee is responsible for immediately implementing new or revised procedures and forms. Temporary changes can be made to existing documents with a blue marker while revised documents are being issued. Documents that are obsolete but need to be saved for any reason can be saved with blue marker indicating the reason for retaining. 4
Required Approvals The CEO reviews and approves the Technical Industries, Inc. Quality Manual and Procedures. The appropriate member of the Management Review Team reviews and approves all other levels of documentation. Evidence of this review/approval is their signature or initials on the appropriate original document (“Issued By” or “Approved By”).
4.1 Approval Form and Format The approval for a document is only required to appear once per document and is typically located in the footer of the document. The approval of forms is maintained by the appearance of a signature and date on one copy of the form that is maintained by the Management Representative. Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 2 of 3
This printed copy is not a controlled document, except when included in a controlled binder
Rev. B-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Document Control
Doc. No. P-4.2.3-1
The documents and forms must be reviewed and approved for adequacy by authorized personnel prior to use. 4.2 Master Copy and Master Document Index Quality Assurance maintains a master copy of all quality system documentation and the Master Document Index identifying the current revision status of documents and forms. This list is readily available to preclude the use of invalid and/or obsolete documents. 5
References Technical Industries, Inc. Quality Manual
6
M-4.1
Records Master Document Index
7
F-4.2.3-1
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 3 of 3
This printed copy is not a controlled document, except when included in a controlled binder
Rev. B-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Control of Records
Doc. No. P-4.2.4-1
Purpose and Scope To ensure that all necessary records are identifiable, or stored in a matter that will not only protect them, but to also make them readily retrievable. There is a certain retention time as well as a disposition of records plan. Scope- Applies to all records in Technical Industries, Inc. Quality Management those required by the standard as well as those deemed appropriate.
2
System,
Responsibility The Quality Manager is responsible for the Control of Records Process
3
Procedure 3.1 General All records in the Technical Industries, Inc. (QMS) will be kept in either electronic or hard copy form depending on the record. 3.2
Identification
The identification of these records will be known by document level and by the correlating number of the standard. 3.3
Storage and Protection
Records will be kept on the Technical Industries, Inc. server or will be held in secure filing cabinets on site. 3.4
Retrieval
All records will be kept in a retrievable fashion whether the medium is electronic or hard copy. 3.5
Retention and Disposition of Records
Technical Industries, Inc. will keep all records identified in the (QMS) for a minimum of (5) years. At which time a record is no longer needed it will be disposed. Final disposal of records will be determined by top management as to burn or shred.
3.6 Quality Records Master List Energy Technology Corp. / Technical Industries, Inc. Approved By:
Page 1 of 2
Rev. C-11/09/09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Control of Records
Doc. No. P-4.2.4-1
A master list of all records within the (QMS) will be kept electronically at Technical Industries, Inc. to aid in the effectiveness of this procedure. 4
References Technical Industries, Inc. Quality Manual 5
Section 4.2.4.Control of Records
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Rev. C
Added statement on disposal of records after 5 years.
11/09/09
Energy Technology Corp. / Technical Industries, Inc. Approved By:
Page 2 of 2
Rev. C-11/09/09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Management Review
Doc. No. P-5.6-1
Purpose This procedure provides a system, instructions and assigns responsibility for scheduling, conducting and recording management reviews of the Quality System.
2
Scope This procedure applies to those situations where an agenda for a management review meeting is issued.
3
Responsibilities The CEO or designee is responsible for the Management Review process.
4
Procedure Management Reviews are conducted on an as needed basis with minimum requirement of one review per calendar year.
4.1 Schedule Meeting with Formal Agenda The Management Representative creates an agenda for the meeting. Information typically will include:
Date, Time and Meeting location Expected Attendance Items to be discussed Inputs and Outputs based on ISO 9001:2000 Standard section 5.6
4.2 Meeting Minutes During the meeting, the CEO or designee has notes taken of subjects discussed and the associated action items as applicable. Action items are recorded in such a manner that the following are identified as needed:
Description of the Action Item Responsibility Anticipated Completion Date or Status
4.3 Record Maintenance The Management Review form, F-5.6-1, is the official record of the proceeding. The Management Representative will maintain the review records, and distribute as required.
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 1 of 2
This printed copy is not a controlled document, except when included in a controlled binder
Rev. B-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
5
6
Management Review
References Technical Industries, Inc. Quality Manual
Section 5.6
Quality Records Master List
F-4.2.4-1
Records Management Review
7
Doc. No. P-5.6-1
F-5.6-1
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 2 of 2
This printed copy is not a controlled document, except when included in a controlled binder
Rev. B-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure 1.
Competence, Awareness and Training
Doc. No. P-6.2-1
Purpose
The purpose of this procedure is to establish the activities to ensure that competent personnel employed by Technical Industries, Inc. are given the appropriate guidance and training. Provided with awareness of the relevance and importance of their activities, and how they contribute to the achievement of quality objectives and client satisfaction. 2.
Scope
This procedure applies to all personnel employed by Technical Industrial, Inc. 3.
Responsibilities
The Operations Superintendent is responsible for maintaining this procedure. The Operations Superintendent or designee is responsible for evaluation of training given as it relates to maintaining certifications for Inspectors. Managers are responsible for ensuring personnel receive the proper induction and /or on the Job training as it is established in this procedure. The Technical Industries, Inc. corporate HR & PR Advisor and the Operations Superintendent are responsible for conducting performance evaluation of employees that indicates effectiveness of the training given on a yearly basis. 4.
Definitions
None 4.
Referenced Documents
QM-1 Quality Manual Technical Industries, Inc. Training and Qualification Manual 6. Procedures 6.1 Initial Training
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 1 of 4
Rev. C-08-02-10
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Competence, Awareness and Training
Doc. No. P-6.2-1
Once a new employee is ready to begin working at Technical Industries he will be oriented to ensure a clear understanding of responsibilities. The Operations Superintendent or designee shall provide explanation of the following aspects as appropriate.
explain overall operations of Technical Industries, explain Quality Policy, explain company policies; provide Employee Handbook, point out break areas, restrooms or nearby location for lunch breaks, explain the purpose and function of the employee’s work station, explain how this function and the employee’s work is relevant and important to achieving quality objectives, explain how important customer satisfaction is, describe the chain of command, work relationships and who the employee shall go with questions about her / or his job, Explain safety rules. Explain Work Instructions and their location Qualification and Training Program explained
6.2 Initial Training Once personnel begin his or her activities the responsible manager for the area shall conduct comprehensive training on the specific aspects of the job, procedures or work instructions to be followed, specific forms that need to be completed, retention time and any aspect of the job that impacts fulfillment of customer’s requirements. 6.3 Determination of Additional Training Depending on the job description where requirements for the position have been established additional training could be required, in this case, the training need will be recorded, the employee notified and appropriate planning done to ensure the training is given. Effectiveness of training shall be evaluated by monitoring the performance of the employee and appropriate actions taken.
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 2 of 4
Rev. C-08-02-10
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Competence, Awareness and Training
Doc. No. P-6.2-1
6.4 On Going Training Process 6.4.1 Planning As part of the continual improvement process additional training may be necessary to achieve planned results. Annually a training program shall be developed. This plan shall have as an input, identification of training needs, Management Review improvement plans, results of Internal Audits, and needs of customers as appropriate. It may include on the job training, as well as general activities. Attendance sheets shall be maintained to document the training as well as the nature of the training given. The Human Resource Manager shall control the training plan. Effectiveness of training shall be evaluated by monitoring, reaction to the training, learning objectives and in the long-term impact on company performance. 6.5 Performance Appraisal Once a year or as needed a performance appraisal shall be performed and the results recorded. This performance appraisal includes evaluation of the effectiveness of the training given. This appraisal shall be used as a tool to promote awareness of the areas that need improvement. Employees shall be encouraged to address those areas, and a team approach used, if applicable to ensure improvement is achieved. 6.6 Certification Records Inspector’s Certification shall be documented by: a) Training Certificate that indicates the training has been taken, b) Personal Qualification List that records the Inspection Process (MT, PT, UT, VI, EMI) the Level (LI, LII), the number of hours on the job and the eye examination results. Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 3 of 4
Rev. C-08-02-10
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Competence, Awareness and Training
Doc. No. P-6.2-1
c) Inspector Accumulated Experience Summary. Indicates Period/Month, Work Station, Activity and Function and Hours. d) Personnel Performance Rating indicates the Name of the Employee, Job Function and Rating (Excellent, Good, Average, Fair, and Poor). This also indicates Evaluation of the training given and / or needed. e) Statement of Certification and or Re-Certification is based on the determination that the employee’s job performance observation indicates he is competent to carry out this activities. 7. Records The following forms shall be used implementing this procedure F-6.2-1 F-6.2-2 n/a F-6.2.2-6
Personnel Change Record Job Description Training Records Certification Records
Retention time for records is established in Procedure QP 4.2 Control of Records Revision History REV.
Description of change
Effective Date
Rev. A Rev. B
Initial release with requirements of ISO 9001:2000. Change of title from Operations Manager to Operations Superintendent Clause 3, Para 4 changed wording to reflect corporate HR & PR Advisor. Clause 4 added TII Training & Qualification manual. Clause 6.1 under explanations to new hires: added Work Instructions and location, Qualification & Training Program explanation. Added form number to Certification Record
12/8/06 02/14/07
Rev. C
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 4 of 4
08-02-10
Rev. C-08-02-10
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Supplier Qualification
Doc. No. P-7.2.4-1
1. Purpose And Scope The purpose of this procedure is to establish the activities that need to be conducted to evaluate and select suppliers based on their ability to supply product / provide service in accordance with Technical Industries requirements and to establish criteria for their selection, evaluation and re-evaluation. This procedure applies to suppliers of materials, components, parts, and / or services that affect Technical Industries’ ability to satisfy customer requirements. It also applies to associated services that may affect service quality, such as delivery, maintenance and calibration. 2. Responsibility The Management Representative is responsible for this procedure and the assignment of duties herein. QA Manager is responsible for maintaining the Approved Suppliers List and conducting evaluation and re-evaluation activities as well as compiling data from suppliers’ performance. 3. Procedure 3.1 Initial Evaluation Prospective suppliers must show sufficient evidence of their ability to comply with Technical Industries’ requirements. A “Supplier Pre-Approval Questionnaire” must be completed prior to vendor approval. The completed form will be filed in a vendor file for future reference. The Purchasing Manager or designee shall evaluate the supplier's quality system and/or production processes as to the specific needs of Technical Industries. This process may include requesting samples or site visits if applicable. Upon completion of the evaluation and depending on the results the supplier shall be classified into one of the following categories: APPROVED – Purchases may be conducted with the supplier. PROVISIONAL - A new supplier that is in the process of providing the requested information. Purchases may be placed to this supplier provided that effective monitoring of its time of delivery is conducted and receiving personnel are aware that Energy Technology Corp. / Technical Industries, Inc. Approved By:
Page 1 of 4
Rev. E 11-01-09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Supplier Qualification
Doc. No. P-7.2.4-1
the supplier is in PROVISIONAL status. INACTIVE - The supplier is not qualified due to major nonconformities or other problems and Technical Industries may not purchase goods or services from this supplier. A file shall be established for every supplier. Suppliers selected for the critical vendors list will be identified as manufactures or distributors. All documents supporting the initial evaluation and qualification of the supplier shall be placed in these files. The file shall also be used for keeping records pertaining to the supplier's quality performance. 3.2 Quality Performance Monitoring, Re-Evaluation All approved suppliers shall be continually monitored for quality and delivery performance. When a nonconforming delivery is identified, receiving personnel shall document the nonconformity and inform QA. The supplier shall be contacted and informed of the identified nonconformities. If they are significant and / or recurring, the supplier shall be requested to propose and implement corrective actions and report on their effectiveness. Nonconformity reports, requests for corrective actions, and associated communication shall be maintained in the supplier's file. The supplier's files shall be reviewed as appropriately to assess trends in quality and delivery performance. Suppliers who repeatedly fail to deliver satisfactory products or services, and / or do not deliver on time despite earlier complaints and requests for corrective actions, shall be downgraded to either PROVISIONAL or INACTIVE category. 3.3 Existing Suppliers as of August 2006 Those suppliers that with their products / services impact Technical Industries services and that have been conducting business with the company as of August 2006 and whose performance is deemed satisfactory, are exempted from the requirement for the initial evaluation. These suppliers are classified as APPROVED. Existing suppliers whose performance is not fully satisfactory may be classified as PROVISIONAL. 3.4 Time of Delivery and Quality Data Energy Technology Corp. / Technical Industries, Inc. Approved By:
Page 2 of 4
Rev. E 11-01-09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Supplier Qualification
Doc. No. P-7.2.4-1
Approved suppliers shall be monitored on their compliance with the time of delivery offered and quality performance. This performance data shall be summarized annually and made available for Management Review. In all cases a Supplier's Approval status or performance shall be reviewed before issuing a purchase order or contract. The latest revision of the supplier listing shall be used. Quality Assurance shall ensure all Suppliers are re-qualified annually by assessing their performance. Performance is assessed by review of file for negative findings and solutions that were initiated. Site visits for conformance may be required. Suppliers with no findings in their file since last qualification will re-qualify by Form F-7.2.4-2. Quality Assurance shall inform the home office of cases where Suppliers are to be removed from the Approved Supplier List. 4. Forms The following forms shall be used implementing this procedure F-7.4.1-1 F-7.4.1-2
Supplier Qualification Form Supplier Evaluation/Re-evaluation Form
Retention time for records is established in Procedure QP 4.2 Control of Records
Energy Technology Corp. / Technical Industries, Inc. Approved By:
Page 3 of 4
Rev. E 11-01-09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
5
Supplier Qualification
Doc. No. P-7.2.4-1
Revision History
REV.
Description of change
Effective Date
Rev. A Rev. B Rev. C
Initial release with requirements of ISO 9001:2000. Added revision history table. Changed purpose of the procedure, added criteria for initial evaluation, re-evaluation and monitoring of performance. Change of ISO Management Representative and added forms name and number on section 4. 3.2 revised to include labeling of supplier type 3.4 Changed frequency of supplier evaluations, added statement on use of latest revision in issuing a PO or contract and added statement about assessment will be performed.
08/03/06 10/26/06 12/14/06
Rev. D Rev. E
Energy Technology Corp. / Technical Industries, Inc. Approved By:
Page 4 of 4
02/14/07 11-01-09
Rev. E 11-01-09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Control of Measuring Devices
Doc. No. P-7.6-1
Purpose and Scope This procedure governs calibration of monitoring and measuring devices at Technical Industries, Inc. As stated in the Technical Industries, Inc. Quality Manual this procedure applies to all measuring equipment used to control inspection processes and/or to accept or reject material.
2
Responsibility Quality Assurance or designee is responsible for the control of monitoring and measuring devices.
3
Procedure
3.1
Control of Monitoring and Measuring Equipment All calipers, micrometers, tape measures used at Technical Industries, Inc. will be tested at least once every year or as needed. Work instructions for inspection process equipment details the calibrations schedules for any in-process calibration. The TI Equipment Calibration program details the calibration frequencies and steps for establishing accuracy. . Data from testing will be kept on a Master Calibration Log within the web-based inventory control system specific to Technical Industries, Inc. An e-mail is sent to Operation Superintendent and any other designated personnel weekly to identify any equipment in need of calibration. The log will contain the following information: - Identification and description of all calibers, micrometers and other inspection equipment. - Schedule for testing, including last and next due dates
3.2
Third Party Calibration of Measuring Equipment Any equipment found to be in need of recalibration or repair and cannot be done on site, will be sent to an ISO 9001 certified lab or one that provides traceability to NIST or other recognized standard. The device will be repaired and returned, or will be replaced. A
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 1 of 2
Rev. C-08/02/10
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Control of Measuring Devices
Doc. No. P-7.6-1
different lab may be used if authorized by CEO or Quality Assurance. All equipment must be returned with a report with data traceable to NIST. 3.3
Gage Blocks The gage blocks will be sent out to be calibrated every three years. The calibration period is based on very low usage and stability of these standards. Gage blocks will be stored in the gage/electronics lab for safe and controlled keeping.
4
Definitions Measuring Equipment – any devise used to approve or disapprove material or features. Gage Blocks – Set of sized metal blocks used to test measuring equipment. NIST – Abbreviated initials for National Institute of Standards and Technology
5
References Technical Industries, Inc. Quality Manual Control of Documents Technical Industries, Inc. Equipment Calibration Program
6
Section 7.6 P-4.2.3 First Edition
Forms, Records Master Calibration Log
7
F-7.6-1
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Rev. C
Clause 3.1 added Para. 3. Para 4. Deleted Quality Assurance and added Operations Superintendent and other designated personnel. Clause 5 added TI Calibration Program
08/02/10
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 2 of 2
Rev. C-08/02/10
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Customer Satisfaction Survey
Doc. No. P-8.2-1
Purpose This procedure provides a system, instructions and assigns responsibility for scheduling, analyzing and recording customer satisfaction surveys of the Quality System.
2
Scope This procedure applies to quality of service, delivery, and any actions that affects our customer satisfaction.
3
Responsibilities The Account Executive is responsible for the customer satisfaction survey process.
4
Procedure Customer surveys are conducted with minimum requirement of one survey per calendar year. Before sending out the survey to customers, the Management shall review it and make appropriate changes if necessary.
4.1 Input Criteria The input criteria on which customer should be surveyed includes following: Quality of service Response Time Information Available Website interface capabilities Technical Expertise Sales force knowledge Time of delivery of service 4.2 Communication, Feedback and Complains Customer communications are handled in accordance with section 8.2.1 of the QMS. Customer feedback information is reviewed and analyzed at each management review meeting. Customer complains, where applicable, are handled by initiating Corrective/Preventive actions in accordance with Quality Procedure Doc. No. P-8.5.2-1
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 1 of 2
This printed copy is not a controlled document, except when included in a controlled binder
Rev. B-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
5
Customer Satisfaction Survey
Forms, Records Customer Survey
6
Doc. No. P-8.2-1
F-8.2.1-1
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 2 of 2
This printed copy is not a controlled document, except when included in a controlled binder
Rev. B-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Internal Audits
Doc. No. P-8.2.2-1
Purpose and Scope This procedure establishes the methods employed in conducting internal audits of the Quality System for the purpose of establishing its level of implementation and subsequent effectiveness. Scope This procedure applies to all auditors and auditees involved in the internal audit process.
2
Responsibilities Quality Assurance is responsible for the Internal Audit process.
3
Procedure 3.1 Extent of Audits Objective evaluations of Quality System activities by competent personnel include the following activities or areas: The Technical Industries, Inc. Quality System and associated administrative, operational and quality system procedures and work instructions, Work areas, operations and processes, Documentation, reports and record keeping. 3.2 Auditor Qualifications All auditors are trained in the techniques of performing quality system audits. 3.3 Audit Plan Quality Assurance maintains a comprehensive audit plan/schedule for identifying the scope of the internal audits. The Internal Quality Audit Schedule lists the activities and areas to be audited, the date of audit and the personnel scheduled to conduct the audit. Where appropriate, it references the use of checklists used to evaluate the conformance and effectiveness of the process. Quality Assurance, as audit coordinator, establishes the frequency of audits based on the status and importance of the activity being audited. The frequency for auditing the major elements of the quality system is at least annually.
Energy Technoloy Corp. / Technical Industries, Inc. Approved By: CEO
Page 1 of 3
Rev. B-10/26/06
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Internal Audits
Doc. No. P-8.2.2-1
3.4 Auditing Process During the planning phase of the audit, the auditor reviews the results of the last audit with emphasis placed on noted areas of weakness or nonconformance and the results of corrective actions ordered and implemented. The purpose of the audit is to report on the level of conformity for all elements and activities of the quality system. Objective evidence is gathered by the auditor and reported in writing. Strong areas are praised and weak areas noted. When weak areas are noted, the audit report cites the evidence that lead to this conclusion. Weak areas and/or non-compliance are brought to the attention of the personnel responsible for the area or activity being audited prior to the completion of the audit. The Technical Industries Internal Quality Audit Checklist is used to conduct and record the audit. An audit of a new or revised procedure or process is conducted approximately 30 days after implementation. The purpose of the procedure or process audit is to verify the adequacy and effectiveness of the new or revised procedure or process. 3.5 Audit Report The results of the audit are reported to management in writing. The report focuses on the overall effectiveness of the quality system. It includes (for each element) the appropriate Internal Quality Audit Checklist and any Internal Quality Audit Finding(s). 3.6 Management Review All Audit Reports are submitted for Management Review. Corrective Action Requests are initiated by the Manager of the area audited for non-conformances noted in the audit report. Review activity focuses on the need for follow up action, overall effectiveness of the quality system and the possibility of updating or changing existing procedures to increase the effectiveness of the system. 3.7 Documentation All internal audits and reports of actions taken are documented. The completion of audits is noted on the audit schedule. Quality Assurance maintains a records file for the Internal Audit that includes: The audit report, Hand written notes of review, Corrective action requests for deficiencies, Confirmation of completed corrective actions Energy Technoloy Corp. / Technical Industries, Inc. Approved By: CEO
Page 2 of 3
Rev. B-10/26/06
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
4
Internal Audits
Doc. No. P-8.2.2-1
References TECHNICAL INDUSTRIES Quality Manual Management Review
5
M-4.1 P-5.6.1
Forms, Records Internal Quality Audit Finding Internal Quality Audit Schedule Internal Quality Audit Checklists Internal Quality Audit Plan Internal Quality Audit Report Corrective / Preventive Action Request
6
F-8.2-1 F-8.2-2 F-8.2-3 F-8.2-4 F-8.2-5 F-8.5-1
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Energy Technoloy Corp. / Technical Industries, Inc. Approved By: CEO
Page 3 of 3
Rev. B-10/26/06
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Control of Non-Conforming Material and Services
Doc. No. P-8.3-1
1 Purpose and Scope Purpose – ensure that any non-conformity is promptly identified and controlled to prevent non-conforming purchased products from being used, and non-conforming services being provided. Scope - applies to all non-conformity that may occur anywhere within the organization. 2
Responsibilities Quality Assurance is responsible for this Control of Non-conformity process.
3
Procedure 3.1 Nonconforming Material at Receiving Any non-conforming purchased product/material or material received from customers identified at inspection or during processing is returned to the vendor or customer whenever possible. A non-conforming report (NCR) is issued and logged for all purchased products identified as not meeting the purchase order description. A corrective action request (CAR) may be issued to the vendor based on the severity of the non-conformance and the impact on the organization 3.2 Identify Non-conforming Materials (Customer Furnished) When non-conforming material is identified during any “In Process” operation, the Supervisor or Quality Assurance is notified. The job is suspended until the nonconformance is confirmed and reported. If the material can be repaired or reworked, it shall be subjected to the same level of inspection used to identify the original nonconformance. If any material is identified as not repairable, it will be marked and segregated and disposed in accordance with section 2.4 of this procedure and Technical Industries, Inc. work instructions. 3.3 Identify Other Non-conformities Any non-service provision non-conformity such as paperwork problems, communication or other issues will be reported on a NCR and logged in the NCR log. Major internal non-conformance as noted by Quality Assurance or Operations Manager would be addressed and logged with a NCR form. A corrective action report (CAR) is then issued to the responsible area where the error occurred. 3.4 Disposition of Non-conformity Management has responsibility and authority for disposition of any non-conforming purchased product or service. The disposition is different for purchased products and customer supplied materials. Energy Technology Corp./ Technical Industries, Inc. Approved By: CEO
Page 1 of 3
Rev. B-10/26/06
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
Control of Non-Conforming Material and Services
Doc. No. P-8.3-1
3.4.1
For purchased products that support the inspection process and could have an effect on the quality of the service are identified as non-conforming, the product will be removed from use and marked, “do not use”. The product will be returned to the supplier with an NCR. If it is determined that the non-conformance is a recurring problem, a CAR will be issued to the supplier to provide a plan of action for resolution. Repaired or reworked parts must be re-inspected to verify they comply with the original requirements.
3.4.2
For materials provided by customers for inspection services, and found to be non-repairable, they shall be marked in accordance to Technical Industries, Inc. work instructions or as directed by the customer and segregated from “good’ material. The customer will make the final determination to use the materials. All non-conforming customer furnished materials will be returned to the customer for their own disposition as described below.
3.5
Notify Customer of Non-conformance The Operations Manager notifies the Customer of any material non-conformance. All non-conforming material shipped to the Customer upon concession shall have the discrepancy clearly indicated on the inspection report.
3.6
Review of Non-conformances Quality Assurance reviews all non-conformances recorded to identify opportunities for corrective and/or preventive actions.
4
References Technical Industries, Inc. Quality Policy Manual Corrective / Preventive Action Procedure
5
M-4.1-1 P-8.5-1
Forms Non-conformity Log Non-conformity Report (NCR)
Energy Technology Corp./ Technical Industries, Inc. Approved By: CEO
F-8.3-1 F-8.3-2
Page 2 of 3
Rev. B-10/26/06
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
6
Control of Non-Conforming Material and Services
Doc. No. P-8.3-1
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Energy Technology Corp./ Technical Industries, Inc. Approved By: CEO
Page 3 of 3
Rev. B-10/26/06
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Corrective and Preventive Action
Doc. No. P-8.5.2-1
Purpose and Scope Purpose - assigns responsibilities for initiating, addressing and verifying the effectiveness of corrective and preventive actions. Scope – Corrective / Preventive action requests are issued internally (non-conformance and/or a Customer complaint), or to a supplier as a result of a non-compliance or nonconformance.
2
Responsibilities Quality Assurance is responsible for coordinating, recording and monitoring corrective / preventive actions related to all aspects of the quality system. All employees are responsible for issuing and responding to CARs / PARs.
3
Corrective Action 3.1
Identifies Need for Corrective Action
Anyone can initiate a CAR, but the CAR must be issued by a member of management and recorded by Quality Assurance. A CAR may be initiated to either correct existing problems or to prevent potential problems. CARs may be issued for any of the following conditions: 3.2
Customer complaint and/or claim, Identification of a purchased product non-conformity, Non-compliance found during an internal audit, Accumulation of minor repetitive non-conformances, Recurring or systemic problems with a process or the quality system.
Issuing a CAR
The initiator fills out a CAR form, including a description of the non-compliance to be corrected along with a reference to the procedure, standard or other evidence of the violation. 3.3
CAR Review and Records
Quality Assurance: reviews each CAR determines if action is valid, assigns a CAR number to the document records it on the CAR Log issues the CAR to the manager of the department where the non-compliance was found Page 1 of 3 Rev. C-08-03-09 Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
3.4
Corrective and Preventive Action
Doc. No. P-8.5.2-1
Addressing the CAR Within forty-five (45) working days, the department manager assigned to the CAR will: investigates the cause of the problem determines the cause evaluates the need for action to prevent nonconformance determines and implements action establishes a date that the action will be completed records results reviews effectiveness of the action
3.5
Follow-Up and Close Out Quality Assurance is responsible for follow up and close-out of CARs and for summary analysis. Soon after the due date for implementation, a follow up review or re-audit of the affected areas will be conducted to determine if the corrective action has been implemented and if it is effective. When there is sufficient objective evidence that the corrective action is effective, the Quality Assurance closes out the CAR.
4
Preventive Action The purpose of implementing a quality management system is to prevent nonconformance. Our work instructions and procedures along with our use of quality plans and verification activities all provide a method of prevention. When new actions are taken to prevent perceived problems, to improve our processes, production, profitability, and/or product quality, those actions are documented on a PAR, or are presented at Management Review for consideration.
The following information may be noted, as applicable: source(s) of information evaluate need for action to prevent nonconformance impact on process control and work operations implement action needed target implementation date(s), record results if implemented verification and effectiveness of action , This information should be provided on a CAR / PAR form and the box marked “Preventive Action”. Preventive actions require management approval.
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 2 of 3
Rev. C-08-03-09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
5
Corrective and Preventive Action
Doc. No. P-8.5.2-1
References Technical Industries, Inc. Quality Manual
6
M-4.1-1
Records Management Review Corrective / Preventive Action Request (CAR) Corrective / Preventive Action Request Log
7
P-5.6-1 F-8.5.3-1 F-8.5.3-2
Revision History
REV.
Description of change
Effective Date
Rev. A
Initial release with requirements of ISO 9001:2000.
08/03/06
Rev. B
Added revision history table.
10/26/06
Rev. C
Rewrite clause 3.3, 3.4 & 4.0
08/03/09
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Page 3 of 3
Rev. C-08-03-09
This printed copy is not a controlled document, except when included in a controlled binder
Energy Technology Corp. Technical Industries, Inc. Master List of Controlled Documents
Document Number
Document Title
1 2 3 4 5
6 7 8 9 10 11 12 13 14 15
Approved by: CEO Date: xx/xx/xx
Rev. A
08/03/06
Doc. No.
F-4.2.3-1
Revision Date
Energy Technology Corp. / Technical Industries, Inc. Master List of Forms Code
Name
Energy Technology Corp./Technical Industries, Inc.
Records Retention Matrix Rev.
Date
Page 1 of 1 F-4.2.3-2-ex
Function Responsible
Retention Time
Rev. A 08/03/06
Energy Technology Corp. / Technical Industries, Inc. Quality Procedure
1
Purpose and Scope
2
Responsibility
3
Procedure
4
References
5
Records
6
Revision History
REV.
Name Of Procedure
Description of change
Energy Technology Corp. / Technical Industries, Inc. Approved By: CEO
Doc. No. P-x.x.x-x
Effective Date
Page 1 of 1
Doc. No. F-4.2.3-3 This printed copy is not a controlled document, except when included in a controlled binder
Rev. x-xx/xx/xx
Rev. A-10/26/06
Energy Technology Corp. / Technical Industries, Inc. Master List of External Documents Publisher
Energy Technology Corp. / Technical Industries, Inc.
Title
Notes
F-4.2.3-4 Page 1 of 1
Edition
Rev-B 9-28-10
Energy Technology Corp. Technical Industries, Inc.
Date: ____________
Management Review Record
Time: _________
Doc. No. F 5.6-1
Location: __________________
Scheduled to Attend
X
Discussion Topics 1: Internal Audit Schedule and Results
2: Customer Feedback
3: Process Performance and Service Conformity
4: Corrective/Preventive Action Incidents, Resolution and Results
Rev. A
08/03/06
Page 1 of 2
Energy Technology Corp. Technical Industries, Inc.
Management Review Record
Doc. No. F 5.6-1
5: Review Open Action Items
6. Planned Changes that could Impact the Quality System
7. Recommendations for Improvements
Action Items A. B. C. D. E. F. G. H. I. J. K.
Rev. A
Responsibility/Due Date
08/03/06
X
Page 2 of 2
Energy Technology Corp. Technical Industries, Inc.
Date: Participants
External
Meeting Minute
Position
Internal Company
Doc. No. F 5.6-2
Signature
Agreements / Topics discussed
Rev. A
10/15/06
Page 1 of 1
Energy Technology Corp. Technical Industries, Inc.
New Employee Orientation Record
Employee Name:
________________________________________________
Start Date:
________________________________________________
Orientation Date:
________________________________________________
Doc. No. F-6.1-1
As part of the initial orientation, I have been informed of the following:
Overall operations of Technical Industries, Inc. Quality Policy, Company policies, Provided Employee Handbook, Break areas, restrooms or nearby location for lunch breaks, The purpose and function of the employee’s work station, How this function and the employee’s work is relevant and important to achieving quality objectives, How important customer satisfaction is, The chain of command, work relationships and who I should go to if there is any question about job, Safety rules.
__________________________ Employee Signature
Energy Technology Corp. Technical Industries, Inc.
Page 1 of 1 F-6.1-1
________________________ Supervisor Signature
Rev. A-03/05/07
Energy Technology Corp. Technical Industries, Inc.
In God We Trust
Established since 1971
Tel: 337-984-2000
www.technicalindustries.com
Fax: 337-988-1777
Personnel Change Notice
[email protected]
Employment
Change
Termination
Employee Employee Name
:
Address
:
Last Name
First Name
M.I
Street
Social Secuity No : Job Title : Job Grade : Location :
City
/
/
State
ZIP
Phone : D.O.B : Date Hired : Department:
Employemnt New Hire Hired Date
Rehired Start Date
Temporaly Age
Part Time
Sex
Matrial Status
Other Education
Change Rate/Salary
Location Cange Job And Rate / Salary Change
Job
To
Location From
Status
Job Title
Department
Rate Salary
New Old
Termination Voluntary
UnVoluntary
Last Day Worked
Pay Thru
ReHire YES
Paid Days Accured:
Vacation
Personal
Sick
Other
/
NO
Comments
Signatures (Sign and print your name.) Employee
Date
Manager
Date
H.R Director
Date
Page 1 of 1 Energy Technology Corp. Technical Industries, Inc. F-6.2-1-ex
Rev. A-08/03/06
Energy Technology Corp. TECHNICAL INDUSTRIES, INC. P.O. Box 52523 Lafayette, LA 70505 Ph 337 984 2000 Fax 337 988 1777
IN GOD WE TRUST www.technicalindustries.com .
ESTABLISHED SINCE 1971
Technical Industries Job Description [Title]
[responsibilities]
Qualification:
[qualifications]
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING. U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777. U.S.A. TEXAS. 15438A MILLER RD. No.1, HOUSTON TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 0030 MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (2299) 860733 SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500 \\192.168.1.6\iso\ISO DOCS 2010\ISO Binder 1 Quality Management System\ISO Sec 7 Forms\ISO F-6.2-2 Rev A Job Description.doc Energy Technology Corp./Technical Industries, Inc.
F-6.2-2-wd
Rev. A-10/26/06
Energy Technology Corp. TECHNICAL INDUSTRIES, INC. Established since 1971
IN GOD WE TRUST
INSPECTOR ACCUMULATED EXPERIENCE SUMMARY INSPECTORS NAME: POSITION:
PERIOD/MONTH
DATE:
WORK STATION
INSPECTION METHOD Ultrasonic Inspection Magnetic Particle Liquid Penatrant Visual Inspection Thread Inspection Flux Leakage Testing
ACTIVITY AND FUNCTION
HOURS
HOURS ALLOCATED
_____________________________________ Employer Representative
Louisiana. P.O. Box 52523 Lafayette, LA 70608 U.S.A. Tel. (337) 984-2000 Fax. (337) 888 1777 Texas. 15438A Miller Rd #1, Houston, TX 77049, Tel (281) 862 2800 Fax. (281) 862 0030 Mexico. 222 Independencia C.P. 94290 Boca del Rio, Veracruz Mexico. Ph., Fax. 52 29 86 07 33 Saudi Arabia: Al-Suwalket Eat. P.O. Box 321 Al-Khobar Saudi Arabia. Ph. 966 3 898 5000 Fax./5500
Energy Technology Corp. Technical Industries, Inc.
Page 1 of 1
F-6.2.2-1
Rev. B – 2-27-08
PERSONAL QUALIFICATION RECORD Employee Name:
Education Level :
Method
MT TRAIN
PT EXPER
TRAIN
UT EXPER
TRAIN
VI EXPER
TRAIN
LEVEL
LI
LII
LI
LII
LI
LII
LI
LII
LI
LII
LI
LII
LI
HOURS
12
8
70
210
4
8
70
140
40
40
210
630
8
NA
8
NA
40 NA
UTDT Techniques Thread Gauge Tech.
LII
FLT EXPER
TRAIN
LI
LII
LI
16
70
140
40
32
NA
120
LII 40
EYE EXPER
EXAMINATION
LI
LII
NEAR VIS
COLOR PER
210
630
PASS/FAIL
PASS/FAIL
Training Credits
LI LII
Experience Credits
Certification Level/Date
Operations Superintendent Energy Technology Corp. Technical Industries, Inc.
Page 1 of 1 F-6.2.2-2
Date
Rev B 2-26-2010
Summary Score
(MARK TOTAL NUMERICAL RATING ON SCALE BELOW)
0 UNSATISFACTORY
1 5 SOME DEFICIENCIES EVIDENT
3 0 SATISFACTORY
4 5 EXCEPTIONAL
6 0 CLEARLY OUTSTANDING
Comment on principal strengths:
Comment on principal weaknesses and suggestions for improvement:
Has this evaluation been discussed with the employee? Comments:
Your recommendation for present and future job classification:
Yes
No
RATED BY (Name and Title):
APPROVED BY:
Completion of this section by employee, is optional, and subject to the policy of your orgaization.
Energy Technology Corp. Technical Industries, Inc
I have reviewed this evaluation and I completely understand its contents.
Date
Employee's signature
F-6.2.2-3
Rev. A - 03-07-08
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. Established since 1971
IN GOD WE TRUST
INSPECTOR TRAINING SUMMARY INSPECTORS NAME: POSITION:
DATE
TRAINING LOCATION
DATE:
COURSE DESCRIPTION
NDT/INSP. METHOD
CONTACT HOURS
______________________________
______________________________
Employee
Employer Representative
Louisiana. P.O. Box 52523 Lafayette, LA 70608 U.S.A. Tel. (337) 984-2000 Fax. (337) 888 1777 Texas. 15438A Miller Rd #1, Houston, TX 77049, Tel (281) 862 2800 Fax. (281) 862 0030 Mexico. 222 Independencia C.P. 94290 Boca del Rio, Veracruz Mexico. Ph., Fax. 52 29 86 07 33 Saudi Arabia: Al-Suwalket Eat. P.O. Box 321 Al-Khobar Saudi Arabia. Ph. 966 3 898 5000 Fax./5500
Energy Technology Corp. Technical Industries, Inc
Page 1 of 1
F-6.2.2-4
Rev. B-2-26-08
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC.
IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 www.technicalindustries.com . Ph 281 862 2800 Fax 281 862 2828.
ESTABLISHED SINCE 1971
PERSONNEL QUALIFICATION TRAINING [name]
[title]
[trainings]
NON-INSPECTION PERSONNEL [name]
Energy Technology Corp. Technical Industries, Inc
[title]
[trainings]
Page 1 of 1 F-6.2.2-5
Rev. A – 11/20/07
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC.
IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 www.technicalindustries.com . Ph 281-862 2800 Fax 281-862 2828.
ESTABLISHED SINCE 1971
[date]
STATEMENT OF CERTIFICATION TO: [name] Based upon the continued satisfactory technical performance your Qualification Certification in the following methods has been extended for an additional five (5) years as outlined in the Training and Certification program of Technical Industries, Inc. Your new qualification period is effective beginning with the expiration date of your previous qualification.
[certificate type]
[certificate number]
_________________________ Certifying Representative TI, Inc.
Louisiana. P.O. Box 52523 Lafayette, LA 70608 U.S.A. Tel. (337) 984-2000 Fax. (337) 888 1777 Texas. 15438A Miller Rd #1, Houston, TX 77049, Tel (281) 862 2800 Fax. (281) 862 0030 Mexico. 222 Independencia C.P. 94290 Boca del Rio, Veracruz Mexico. Ph., Fax. 52 29 86 07 33 Saudi Arabia: Al-Suwalket Eat. P.O. Box 321 Al-Khobar Saudi Arabia. Ph. 966 3 898 5000 Fax./5500 Energy Technology Corp. Technical Industries, Inc
Page 1 of 1 F-6.2.2-6
Rev. A – 11/20/07
TENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC.
IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 www.technicalindustries.com . Ph 281 862 2800 Fax 281 862 2828.
ESTABLISHED SINCE 1971
RE-QUALIFICATION STATEMENT
The following statement made by, [name]______________________________________ , THIS [date]__________________, is testimony that I have accumulated the required hours of experience as referenced in A.S.N.T. SNT-TC-1A, [edition year]_______________ edition to requalify me to, [level]_____________, in, [type of certification]__________________, since my previous qualification on [previous date]___________________. I declare this statement to be true and accurate to the best of my knowledge.
______________________________ Employee’s Signature
___________________________________ Employer Representative
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING.
U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777. U.S.A. TEXAS. 15438AMILLER RD. 1. HOUSTON, TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 2828 MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (29) 860733 SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500
Energy Technology Corp. Technical Industries, Inc
Page 1 of 1 F-6.2.2-7
Rev. A – 11/20/07
TENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC.
IN GOD WE TRUST www.technicalindustries.com .
ESTABLISHED SINCE 1971
TECHNICAL PERFORMANCE EVALUATION The listed personnel have been administered an annual Technical Performance Evaluation Test. This test is administered according to the guidelines stated in the Technical Industries, Inc. Training and Qualification manual Section 9.5.2. The passing of this test qualifies the personnel to continue their duties in the NDT method for which this test was administered. Name:_____________________________________________ Level Of Qualification _________________________ Method Tested_____________________________________
Date of Test_____________________________________
Test Result
Pass
Fail
Name of Examiner__________________________________________
Energy Technology Corp.
Technical Industries, Inc
Page 1 of 1
F-6.2.2-8
Rev. A 2-26-08
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC.
IN GOD WE TRUST
15438A Miller Road No. 1 Houston, TX 77049 www.technicalindustries.com . Ph 281 862 2800 Fax 281 862 2828.
ESTABLISHED SINCE 1971
TECHNICAL INDUSTRIES, INC. VISION EXAMINATION RECORD
________________________
_________________
Name
Social Security
The above named individual has been tested in accordance with ASNT SNT-TC-1A recommended practice for vision accuracy. 1. Near Vision Accuracy: Applicant must be capable of reading Jaeger number 2 Eye Chart at a distance of not less than 12 inches; Passed: (corrected / uncorrected) Failed: (give reason) ______________________________________________________ 2. Color Perception: Using the Pseudo-Isochromatic Plates, the applicant must be capable of correctly reading at least 14 of the 16 plates; Passed: Failed:
(corrected / uncorrected) (give reason) ______________________________________________________
Remarks: __________________________________________________________________ If corrected lens are used for this examination, they must be worn while conducting inspection activities for which this examination was given. Near Vision Accuracy Tests are valid for one (1) year. Color Perception Tests are valid for five (5) years. _________________________________ Vision Examiner
__________________ Date
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING.
U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777. U.S.A. TEXAS. 15438AMILLER RD. 1. HOUSTON, TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 2828 MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (29) 860733 SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500
Energy Technology Corp.
Page 1 of 1
Technical Industries, Inc
F-6.2.2-9
Rev. A 2-26-08
Energy Technology Corp. Technical Industries, Inc. ELECTRONICS LAB SIGN‐IN SHEET Name
Tool/Equipment Taken
Out date and time
In date and time
Energy Technology Corp. Technical Industries, Inc.
Page 1 of 1 F‐6.3‐1
Rev A 09/04/2007
Energy Technology Corp. Technical Industries, Inc.
Remit payment to:
Service location:
P.O. Box 52523 Lafayette, LA 70505, U.S.A Tel. 337 984 2000 Fax. 337 988 1777
15438A Miller Road One Houston, TX 77049, U.S.A. Tel 281 862 2800 Fax. 281 862 0030
In God We Trust
http://www.technicalindustries.com
Standard Estimate Form
[email protected]
Date: 07/01/09
Estimate No: EST-070901-1633
Att: Customer: Address: Mobile, T: F: Email:
End User: Manufacturer: Prepared By: Approved By: Estimated Completion Date: If Pipe is in the plant with an approved P.O.
Revision Date:
TYPE OF SERVICE
Feet & Jts No.
LBS/FT
WALL THICK
GRADE
DESCRIPTION
OCTG SERVICE CODE
CONN.
RANGE
OD
OD
OD
OD
RATE/ JOINT
RATE/ JOINT
RATE/ JOINT
RATE/ JOINT
$0.00
$0.00
$0.00
Total Disc. Net 30 days Total After Disc. MISCELLANEOUS CHARGES
$0.00
Total Misc. HANDLING CHARGES
$0.00 $0.00
TOTAL/JOINT TOTAL/JOINTDiscNet30d
$0.00
TOTAL TOTAL
DiscNet30day
All Estimates are subject to Technical Industries, Inc. Terms & Conditions. Hourly Charges shall apply for special condition, coarse material, or specific jobs.The above amounts are estimated and cost may vary according to the footage, number of pipes and services performed. When an hourly job is estimated, the estimated amount is the minimum that will be charged and cost may increase depending on the nature of the material and actual time worked. All material inspected by Technical Industries, Inc. shall have storage compound applied to the threads such as "Kendex". Technical Industries, Inc. does not warrant any threads from damage, but warns the clients from using running compounds and advises them to apply storage compounds to the threads destined or that may be destined for storage. Outside vendors working at Technical Industries, Inc. facilities such as (float equipment buck-on, hydro-testing etc.) will carry a charge of $200.00 per day. This charge would be in addition to the above estimate prices. $1,000,000.00 (One million Dollars) certificate of insurance shall be provide by outside vendor to Technical Industries, Inc., with hold harmless clause in favor of Technical Industries, Inc. Prices are estimated for 30 days and subject to change without notice. Any and all estimates issued by Technical Industries, Inc. are confidential and directed to the persons and customer’s the Estimates are addressed to. No one other than the customer and his need to know employees and agents should have access to this estimate. No competitors or potential competitors should have access to Technical Industries, Inc. estimates. Grinding, beveling, re-facing, and notch removal, if required, will be performed at customer’s risk. Special drifts, tools, equipment and sub-contracted services will include 15% handling fee. Critical material, chrome, thick-wall carbon material, and other material require special quote.
Technical Industries, Inc.
Page 1 of 1 F-7.2.2-1-ex
Rev. G-01/19/09
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC 15438A Miller Road No.1 Houston Texas 77049 PH 281 862 2800 Fax: 281 862 0030
ADDITIONAL CHARGES FOR INBOUNDS Supplier
Date Customer
Release#
Well Name
P.O.#
New / Used
Comments
MATERIAL DESCRIPTION Jts.
FOOTAGE
W/O
SIZE
WEIGHT
GRADE
CONN.
R
TYPE
MANUF.
Tot.
MATERIAL MOVEMENTS Total Jts. Received
Arrival Date
Unloading Time
Carrier
Received From
Third Party Monitor
Comments
* Charges on Inbounds apply after 5:00pm Mon-Fri. And/or Weekends & Holidays
Amount of hours & minutes charged
Total cost for this service
Received By: Jose Perez
Energy Technology Corp. Technical Industries, Inc.
Approved By: Octavio Morales
Page 1 of 1 F-7.2.2-2-ex
Rev. A 08/03/06
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. 15438A Miller Road No.1 Houston Texas 77049 PH 281 862 2800 Fax: 281 862 0030
ADDITIONAL CHARGES FOR LOADOUTS Supplier
Date Customer
Release#
Well Name
P.O.#
New / Used
Comments
MATERIAL DESCRIPTION Jts.
FOOTAGE
W/O
SIZE
WEIGHT
GRADE
CONN.
R
TYPE
MANUF.
Tot.
MATERIAL MOVEMENTS Total Jts. Shipped
Load Date
Load Time
Carrier
Destination
Third Party Monitor
COMMENTS
* Charges on Loadouts apply after 5:00pm Mon-Fri. And/or Weekends & Holidays
Amount of hours & minutes charged
Total cost for this service
Shipped By: Jose Perez
Energy Technology Corp. Technical Industries, Inc.
Approved By: Octavio Morales
Page 1 of 1 F-7.2.2-3-ex
Rev. A 08/03/06
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. 15438A Miller #1 Rd. Houston, Texas 77049 Phone 281 862 2800 Fax 281 862 2828
SERVICE TICKET DATE
T.I. W/O
END USER
CUSTOMER
WELL NAME
SUPPLIER
CUSTOMER P/O
CUST. WO #
UNIT
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
O.D.
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINUMUM WALL
Service Code
Qty.
Description
INSPECTED TO
Rate
Discount
Amount
TOTAL Materials MATERIAL CLEANED MATERIAL THREAD COMPOUND ALTERNATE THREAD COMPOUND COMMENTS:
INSPECTION ORDERED BY :
Energy Technology Corp. Technical Industries, Inc.
Page 1 of 1 F-7.2.2-4-ex
Rev. B--10-1-2009
ENERGY TECHNOLOGY Corp. / TECHNICAL INDUSTRIES, Inc. Straight Bill of Lading-Short Form (Name of Carrier)
RECEIVED, subject to the classifications and tariffs in effect on the date of the issue of the Bill of Lading
at HOUSTON, TX
FROM TECHNICAL INDUSTRIES, INC.
the property described below, in apparent good order, except as noted (contents and condition of contents), marked, consigned a nd destined as indicated below, which said carrier (the word carrier being understood throughout this contract as meaning any person or corporation in possession of the property under the contract) agrees to carry to its usual place of delivery at said destinations, if on its route, otherwise to deliver to another carrier on the route to said destination. It is mutually agreed, as to each carrier of al l or any of said property over all or any portion of said route to destination, and as to each party at any time interested in all or any of said property, that every se rvice to be performed herunder shall be subject to all the terms and conditions of the Uniform Domestic Straight Bill of Lading set forth (1) in Uniform Frieght Classification in effect on the date hereof, if this is a rail or a rail-water shipment, or (2) in the applicable motor carrier classifications or tariff if this is a motor carrier shipment. Shipper hereby certifies that he is familiar w ith all the terms and conditions of the said bill of lading , including those on the back thereof, set forth in the classification or tariff w hich gov erns the transportation of this shipment, and the said terms and conditions are hereby agreed to by the shipper and accepted for himself and his assigns.
Consigned to: ________________________________________________ Destination: ___________________________________
Well: ________________________________________________
(Mail or street address of consignee-For purposes of notifications only.)
State: ________________
Zip: __________________
County: _______________
Delivery Address: _______________________________________________________________________________________________________
* To be filled in only when shipper desires and governing tariffs provide for delivery there
Route: __________________________________________________________________________________________________________________ Delivery C arrier: ______________________________
No. Packages
Total
Hazardous Materials
Jts.:
C ar or Vehicle Initials: ______________
Description of Articles, Special Marks and Exceptions
Footage:
N o.:
*Weight Class or Rate X (Subject to Corr.)
Weight:
________________________________________
SIGNATURE__________
TITLE__________
*If the shipment moves between two ports by a carrier by water, the law requires that the bill of lading shall state whether it is "carrier's or shipper's weight". **Shipper's imprints in lieu of stamp; not a part of Bill of Lading approved by the Interstate Commerce Commission. Note-Where the rate is dependent on value, shippers are required to state specifically in writting the agreed or declared value of the property. The agreed or declared value of the property is hereby specifically stated by the shipper to be not exceeding.
Correct weight is _____________ lbs.
Subject to Section 7 of conditions of applicable bill of lading, if this shipment is to be delivered to the consignee without recourse on the consignor, the consignor shall sign the following statement.The carrier shall not make deliver of this shipment without payment of freight and all other lawful charges.Per ________________________________________ (Signature of consignor) If charges are to be prepaid, write or stamp here, "To be Prepaid" ________________________________________ Received $ ________________________________ to apply in prepayment of the charges on the property described hereon.
Comments SHIPPERS CERTIFICATION: This is to certify that the above-named materials are properly classified, described, packaged, marked and labeled, and are in proper condition for transportation according to the applicable regulations of the Department of Transportation.
This Shipment is correctly described
_ __ _ __ _ __ __ _ __ _ __ __ _ __ _ __ __ _ __ _
** The fibre boxes used for this shipment conform to the specifications set forth in the box makers certificate thereon and all other requirements of the Consolidated Freight Classification.
Agent or Cashier Per ___________________________________ (The signature here acknowledges only the amounts perpaid.) ________________________________________ Charges advanced $________________________________________
C.O.D. SHIPMENT
______________________Shipper Per______________________
C.O.D. Amt. ____________ Collection Fee __________ Total Charges ___________
Energy Technology Corp. / Technical Industries, Inc.
Shipper, Per ___________________
________________
F-7.2.2-5-wb
Agent, Per ____________________ Rev A 08/03/2006
ENERGY TECHNOLOGY CORP. TECHNICAL INDUSTRIES, INC. P.O. Box 52523 Lafayette, LA 70505 Ph 337 984 2000 Fax 337 988 1777
IN GOD WE TRUST www.technicalindustries.com
ESTABLISHED SINCE
1971
HOLD HARMLESS AGREEMENT I, the authorized representative of (Name of purchaser)_____________________________, herein referred to as Customer, hereby shall defend and waive any claims/losses against Technical Industries, Inc., herein referred to as Supplier, for punitive, exemplary, consequential or direct damages arising out of any work done by Supplier, including without limitation, loss of profits, loss of production, or loss of use. The waiver afforded Supplier (and its Group) by this provision shall be applicable even if such Claim/Losses are caused by Negligence/Fault of the Supplier (or its Group) or any other person benefiting from the waiver. To the extent permitted by law, any statutory remedies that are inconsistent with any provision of the contract are waived. Customer shall, as the case may be, promptly give to Supplier notice in writing of any Claim/Loss that has been made known to Customer, including any proceedings commenced, through the representative of the Supplier for which Indemnification is claimed. Supplier shall confer with the Indemnitee the Defense of any such Claim/Loss. The Supplier shall retain control of any litigation or defense. Any settlement made thereof shall be approved by the Supplier. This Agreement shall be governed by and construed in accordance with Louisiana law excluding the conflicts of law provisions thereof. Proper venue and jurisdiction shall be the State of Louisiana, Parish and City of Lafayette.
By:_____________________________________
Date: ____________________
________________________________________ (Customer’s Printed Name) Owner, Partner and/or Authorized Representative
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING
U.S.A. LOUISIANA: P.O. BOX 52523 LAFAYETTE, LA 70505 U.S.A. PH. (337) 984 2000 FAX. (337) 988 1777 U.S.A. TEXAS: 15438A MILLER ROAD 1, HOUSTON, TX 77049 U.S.A. PH. (281) 862 2800 FAX. (281) 862 0030 MEXICO: 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ, MEXICO PH. FAX. (52) (2299) 860733 SAUDI ARABIA: AL-SUWAIKET EST. P.O. 321 AL-KHOBAR 31952, SAUDI ARABIA PH. 966 3 898 5000 FAX. 5500
Energy Technology Corp. Technical Industries, Inc
Page 1 of 1 F-7.2.3-1
Rev. A – 5/5/08
Energy Technology Corp. Technical Industries, Inc.
Supplier Qualification Form
Doc. No. F-7.2.4-1
Supplier name:
________________________________________________
Supplier address:
________________________________________________
City, State, & Country: ________________________________________________ Telephone no.
________________________________________________
Fax no.
________________________________________________
E-mail
________________________________________________
Contact name:
________________________________________________
1. Do you currently meet any of the following? (Check as many as apply):
ISO 9001 certified.
Registered with Competent Authority
Yes yes
rd
Other 3 Party Certification of Facility
yes
no (if yes, Cert. no. _____________________) no (if yes, Reg. no. _____________________) no (if yes, explain ______________________)
_______________________________________________________________________________ 1. Has Technical Industries Co., Inc. conducted a Site Survey of your facility?
yes
no
2. Have you provided at least three (3) consecutive shipments to Technical Industries Co., Inc. that met specified requirements? yes no
3. Have you previously provided test samples to Technical Industries Co., Inc., which met qualification? (check one) yes no
4. Do you have the following Department(s) in your company?
Completed By: ________________________
QC
QA
Date: _______________
For Technical Industries Co., Inc. Use Only: Approved By: _______________________
Energy Technology Corp. Technical Industries, inc.
Date: _______________
1 of 2 F-7.2.4-1
Rev. A 08/03/06
none
Technical Industries, Inc.
In God We Trust Louisiana
Texas
Established since 1971
Tel: 337-984-2000
281-862-2800
www.technicalindustries.com
Fax: 337-988-1777
281-862-0030
Requisition Form
[email protected]
Date
09/18/10
Requisition Number
091810-1209
Company Name Address
Approved Vendor?
Yes
No
Telephone Contact Requisitioned By Approved By
QTY
Item
Description
Price
Disc %
Sub Total Shipping Tax Grand Total
Energy Technology Corp. Technical Industries, Inc
Page 1 of 1 7.4.2-1-ex
Total $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00
Exempt $0.00
Rev. A-11/11/08
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. 15438A Miller #1 Rd. Houston, Texas 77049 Phone (281) 862-2800 Fax (281) 862-0030
WORK-ORDER FORM
Techni cal Industries, Inc
F-7.5.1-1-wb
INSPECTION DATE CUST. PO #
Rev. A. 08/03/06
COMPLETION DATE RELEASE #
TI W/O # UNIT #
INBOUND FTG.
REQ. FTG.
CUSTOMER
WELL NAME
CUSTOMER REP.
PHONE
MATERIAL INSPECTED LENGTHS
END FINISH
MANUF.
MINIMUM WALL
O.D.
TYPE
CUST. SPEC.
INSPECTED TO:
WEIGHT
RANGE
DOPE SPEC.
GRADE
NEW/USED
WALL
SER VICE COD E
SERVICE D ESC R IPTION
SPEC IAL IN STR UC TION S/C OMMEN TS
1 2 3 4 5 6 7 8 9 10
NOTES
MONITOR INFO COMPANY NAME
PHONE NUMBER
MONITOR'S NAME
FAX NUMBER
MONITOR'S SIGNATURE
MISC.
Energy Technology Corp. / Technical Industries, Inc. 15438A Miller No.1 RD. Houston Texas 77049 281-862-2800 Fax: 281-862-0030
Material Tally Sheet PURCHASE#
BOLSTER#
CUSTOMER
TI WO#
DATE
CARRIER
RACK#
TRUCK#
DESTINATION
RELEASE#
COMMENTS
AVG. TALLY
SIZE
END FINISH
MANUF.
WEIGHT
WALL
RANGE
GRADE
TYPE
NEW/USED
Item
JT #
Tally
Item
JT #
Tally
Item
JT #
Tally
Item
JT #
Tally
Item
1
21
41
61
81
2
22
42
62
82
3
23
43
63
83
4
24
44
64
84
5
25
45
65
85
6
26
46
66
86
7
27
47
67
87
8
28
48
68
88
9
29
49
69
89
10
30
50
70
90
11
31
51
71
91
12
32
52
72
92
13
33
53
73
93
14
34
54
74
94
15
35
55
75
95
16
36
56
76
96
17
37
57
77
97
18
38
58
78
98
19
39
59
79
99
20
40
60
80
100
TOTAL JOINTS
Energy Technology Corp. / Technical Industries, Inc.
TOTAL FOOTAGE
JT #
Tally
TOTAL WEIGHT
Page 1 of 1 F-7.5.3-1-ex
Rev. A-08/03/06
TECHNICAL INDUSTRIES, INC. TALLY SHEET DATE
T.I. W/O
PAGE
CUSTOMER
CUST. WO #
UNIT
CUSTOMER P/O
.
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINIMUM WALL
COMMENTS Jt.#
Serial#
INSPECTED TO
. Heat#
Tally
Jt.#
Serial#
Heat#
Tally
Jt.#
TOTAL JOINTS
Technical Industries, Inc.
Serial#
Heat#
Tally
Jt.#
Serial#
Heat#
Tally
TOTAL FOOTAGE
Page 1 of 1 7.5.3-2-ex
Rev. A-08/03/06
IN GOD WE TRUST
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC. P.O Box 52523 Lafayette, LA 70505 Ph 281 862 2800 Fax 281 862 0030 www.technicalindustries.com
ESTABLISHED SINCE 1971
TRANSFER AND RELEASE OF INVENTORY APPROVAL Company or Customer name transferring/releasing the inventory: Person Name: Address: Fax:
Tel: Email:
I the undersigned state that, I am the authorized person working on behalf of the owner of pipe(s) listed below hereby authorize pipe below to be transferred/released to:
____________ Signature of the owner authorized representative.
TI WO#
No. Jts.
SIZE
WEIGHT
GRADE
Date: Month
CONN
R
MFG
FTG
NEW WO#
Day
Year_____
COMMENTS
Company or Customer name the material transferred/released to: Person Name: Address: Tel:
Fax:
Email: Work Order No.(s) Transferred/Released To: I the undersigned state that, I am the authorized person working on behalf of the recipient hereby accept the transfer/release of the above inventory, with related transfer/release fees, storage, and other related charges, according to Technical Industries, Inc., Terms & Conditions.
___________ Signature of the recipient authorized representative.
Date: Month
Day
Year____
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING, STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING. U.S.A. LOUISIANA, PO BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PH. (337) 984 2000 FAX. (337) 988 1777. U.S.A. TEXAS. 15438-A MILLER No. 1 Rd.. HOUSTON, TEXAS 77049 USA. PH. (281) 862 2800 FAX. (281) 862 0300 MEXICO. 222 INDEPENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ MEXICO PH. FAX. (52) (29) 860733 SAUDI ARABIA AL-SUWAIKET EST. PO 321 AL-KHOBAR 31952 SAUDI ARABIA PH.966 3 898 5000FAX.5500
Energy Technology Corp. / Technical Industries, Inc
F-7.5.3-3-wd
Rev D. 2/24/2010
Energy Technology Corp. / Technical Industries, Inc. Master Calibration Log Master Gauges, Blocks & Equipment Calibrated and Traceable to N.I.S.T. TI No.
Item Name
Energy Technology Corp. / Technical Industries, Inc.
Serial No.
Calibrated by:
Page 1 of 1 F-7.6-1-ex
Cal Date
Cal Due
Rev. A-08/03/06
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC.
IN GOD WE TRUST
ESTABLISHED SINCE 1971
CERTIFICATION [type] VERIFICATION CERTIFICATE
TEST EQUIPMENT 1. [name of the equipment] MANUFACTURED BY: MODEL: SERIAL: CALIBRATE BY: DATE DUE: RESULTS: This is to certify that above mentioned equipments are certified in accordance with the factory calibration Procedures and traceable to [name of standard]. The above equipment are used to calibrated the below equipment and the certification done in accordance with requirements of [name and section of standard]. AMMETER TYPE: ITEM: MFG:
MOD:
SER:
TI-769
CAL. DATE: DUE DATE:
MEASUREMENT DATA
______________________________________#1 TECHNICIAN
OILFIELD TUBULAR & EQUIPMENT, NDT, UT, EMI, TESTING STORAGE, MAINTENANCE, COATING, THREADING, MILL SERVICES & CONSULTING LAFAYETTE P.O. BOX 52523 LAFAYETTE, LOUISIANA 70505 USA. PHONE (318)984-2000 FAX (318) 988-1777 HOUSTON 10519 SHELDON RD. HOUSTON, TEXAS. 77044 USA P.O. BOX 1848 CHANNELVIEW, TX. 77530 PHONE (281) 456-8933 FAX (281) 456-8159 MEXICO 222 INDEPENDENCIA C.P. 94290 BOCA DEL RIO, VERACRUZ, MEXICO PHONE (52) (29) 860733 SAUDI ARABIA AL-SUWAIKET EST. P.O. BOX 321 AL-KHOBAR 31952 SAUDI ARABIA PHONE (966) (3) 898-5000 FAX (966) (3) 898-5500
Technical Industries, Inc.
Page 1 of 1 F-7.6-2
Rev. A-08/03/06
Energy Technology Corp. Technical Industries, Inc. Quality Procedure
Customer Survey
Doc. No. F-8.2.1-1
In compliance with the ISO 9001:2008; this information is needed to serve as a baseline for continuous improvement and actions to better serve our customers. Please fill out the form below and return to Technical Industries, Inc. Fax: 281-862-2828 or email:
[email protected] Name:
Position:
Date:
Company Address Email Address:
Phone Number:
Fax Number:
Purchase Order/ Contract Number:
Point of Contact:
Services Supplied by Technical Industries:
Please provide us with your honest opinions on the following based only on your most recent experience with Technical Industries, Inc.
Overall, how satisfied are you with…
Very Dissatisfied
Dissatisfied
1
2
Neither Satisfied or Dissatisfied 3
Satisfied
Very Satisfied
4
5
The quality of the inspection services you received? Comments:
The level of support you received? The amount time it took to respond to your inquiries? Comments:
Our inventory and inspection monitoring system? Comments:
The amount of knowledge demonstrated by the sales force? Comments:
Our level of technical expertise demonstrated? Comments:
The amount of time it took to complete your order? Was delivery of inspected pipe on time? Yes or No
Overall, how satisfied are you with this experience with Technical Industries, Inc.? How likely are you to order our services again? How likely are you to recommend our company to others? What is/are your preferred method(s) to receive information? (i.e. postal mail, email, telephone, website, etc.) List in order of preference.
In what area(s) can we improve our business or commitment to the Customer?
Signature:
Energy Technology Corp. Technical Industries, Inc.
Date:
Page 1 of 1 F-8.2.1-1
Rev. C-06/06/08
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC
INFORMATION WORK ORDER # CUSTOMER CUSTOMER P/O INSPECTION
DATE CUST. WO # UNIT END USER
LENGTHS SIZE WEIGHT GRADE END FINISH TYPE RANGE NEW/USED
MANUFACTURER SPECIFICATION WALL 5% 10 % 12.5 % 87.5 % 95 %
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 1 F-8.2.4-1-ex
Rev. A-08/03/06
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. VISONIC/OD PROVE-UP SHEET DATE
T.I. W/O
INSPECTION
CUSTOMER
CUSTOMER P/O
WELL NAME
SIZE
END FINISH
NEW/USED
WALL
12.5 %
WEIGHT
TYPE
MANUFACTURER
5%
87.5 %
GRADE
RANGE
SPECIFICATION
10 %
90 %
UNIT
Comments: Jt.#
Heat #
Tally
Energy Technology Corp./ Technical Industries, Inc.
Ind #
Channel#
Type
X Loc. ft Y Loc. º F/Grind F/ Grind
Average Wall
Appearance
Page 1 of 1 F-8.2.4-10-ex
Action
% FSH
RBW
% RBW
Long. Length
Tran. Width
Color
Rev. A-08/03/06
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. ADDITIONAL MID-WALL PROVE-UP INFORMATION SHEET DATE
T.I. W/O
INSPECTION
CUSTOMER
CUSTOMER P/O
WELL NAME
SIZE
END FINISH
NEW/USED
WALL
12.5 %
WEIGHT
TYPE
MANUFACTURER
5%
87.5 %
GRADE
RANGE
SPECIFICATION
10 %
90 %
UNIT
MATERIAL INSPECTED
Comments: Measured Wall Thickness Jt.#
Heat #
Tally
Ind #
Type MW max
Energy Technology Corp./ Technical Industries, Inc.
Circumferential Wall Thickness Measurements (30º, 60º, 90º … 330º From Flaw)
Adjacent Wall Thickness
MW min
A1
A2
A3
A4
Avg
Page 1 of 1 F-8.2.4-11-ex
WT 1
WT 2
WT 3
WT 4
WT 5
WT 6
WT 7
WT 8
WT 9
Sound Path WT 10
WT 11
Measured
Depth
%RBW
Rev. A-08/03/06
ENERGY TECHNOLOGY Corp. TECHNICAL INDUSTRIES, Inc. PROVE-UP SHEET DATE
T.I. W/O
PAGE
CUSTOMER
CUST. WO #
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINIMUM WALL
INSPECTED TO
Comments: Jt.#
Serial or Heat #
Lot or Mill #
Operator:
Type Defect
Size Of Defect
Location
Tally
Prove up:
Reds:
Energy Technology Corp./ Technical Industries, Inc.
Red/White:
White:
Page 1 of 1 F-8.2.4-2-ex
Double White:
Rev. D-10/01/09
Color
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC. LP DATA SHEET DATE
T.I. W/O
PAGE
CUSTOMER
WELL NAME
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
10 %
SIZE
TYPE
SPECIFICATION
12.5 %
WEIGHT
RANGE
WALL
87.5 %
GRADE
NEW/USED
5%
95 %
Mill End DATE
LP DWELL TIME
DEVELOPER DWELL TIME
BATCH #
BL INTENSITY
QTY.
INSPECTOR
BL INTENSITY
QTY.
INSPECTOR
Field End DATE
LP DWELL TIME
DEVELOPER DWELL TIME
BATCH #
EQUIPMENT UV METER
SERIAL #
CAL.DUE
BLACK LIGHT
Mill End
SERIAL #
BLACK LIGHT
Field End
SERIAL #
TEST BLOCK
PART #
DATE
TYPE PENETRANT
BATCH #
PART #
COMMENTS:
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 1 F-8.2.4-3-ex
Rev. A-08/03/06
Page1 o f 1 2
I I
Technical
INC. TECHNICALINDUSTRIES,
#
15438A Miller #1 Rd. Houston, Texas 77049 Phone(281) 862-2800Fax (291)862-0030
PRIMEJOINTS 10/01/08
F-4.2.4-4-wb
Inc
1 4 Inspectionl
MATERIALINSPECTED TO: 5 % ISPECTED
JFE BEARX BXP
:OLOR T,ALLY
Heat I 7 3 7 1 3 J. O
3W
L0.10
73713-03
73713)6
3W
r . 0 . 10
73713-03
7 3 7 1 3l 3
3W
4 0 . 10
73713-03
7 3 7 1 3JJ
3W
4 0 . 10
73713-O1
73713 l'1
3W
:r9.70
73713-03
73713l 1
3W
39.60
73713-O4
7 3 71 3 J O
3W
1o.20
73713-04
7 3 7 1 3l6
3W
L0.10
73713-O4
7 3 7 1 3 l6
3W
38.40
73713-04
7171
3W
10.20
73713-06
7 3 7 1 3J O
3W
40 . 1 0
73713-01
73713 l6
73713 04
7 3 7 1 3l 6
3W
4 0 . 10
73713-05
73713
3W
40.'10
7 3 7 1 3)6
3W
1c.10
73713-J O
3W
40.10
7 3 71 3 - 0 5
a
l6
2Wt1B r-o.20
7 3 71 3 )6
3W
AO.1Q
7 3 7 1 3)€
3W
40.20
7 3 713 - 0 6
73713 )6
3W
40.10
73713-06
7 3 7 ' t 3 )6
3W
40 .' 1 0
73713-06
73713-)6
3W
40 . 1 0
/J/
7 3 7 1 3 ,o
3W
40.10
tJ-UO
2V\1118 4 0 _ 1 0
73713-06
73713-)4
73713-05
73713-
3W
40.10
73713-0'1
7 3 7 ' t 3 ,o
3W
40.10
order-id:10-0077 http.ll19?.168.1.6/Custlnventory/admin/reports/reports.php?action:woPrime&work
515/2010
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC. WET MAG DATA SHEET DATE
T.I. W/O
PAGE
CUSTOMER
CUST. WO #
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
Minimum Wall
Inspected To
BOX END DATE
TIME
CONCENTRATION
ml/100ml
BATCH #
BLACK LIGHT INTENSITY
INSPECTOR
BLACK LIGHT INTENSITY
INSPECTOR
PIN END DATE
TIME
CONCENTRATION
ml/100ml
BATCH #
EQUIPMENT UV METER BOX
SERIAL #
CAL.DUE
UV METER PIN
SERIAL #
CAL. DUE
TYPE OF SOLUTION
BATCH #
PART #
COMMENTS:
Energy Technology Corp. / Technical Industries, Inc.
F-8.2.4-5-ex Page 1 of 1
Rev. B-10/01/09
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC. MAGNETIZATION DATA SHEET DATE
T.I.W/O
CUSTOMER
LENGTHS CUST. WO #
INSPECTION CUSTOMER P/O
SPECIFICATION
MATERIAL INSPECTED SIZE
GRADE
TYPE
NEW/USED
MANUFACTURER
WEIGHT
END FINISH
RANGE
WALL
INSPECTED TO:
Min. Wall
CIRCUMFERENTIAL MAGNETIZATION DATE
ITEM
SERIAL #
AMPS.
NO. SHOTS
CAL. DUE
FIELD VERIFIED BY
Comments:
SERIAL #
AMPS.
CAL. DUE.
COIL
SERIAL #
# OF TURNS
FIELD VERIFIED BY:
SERIAL #
AMPS.
CAL. DUE.
COIL
SERIAL #
# OF TURNS
FIELD VERIFIED BY:
LONGITUDINAL MAGNETIZATION BOX DATE
ITEM
LONGITUDINAL MAGNETIZATION PIN DATE
ITEM
Energy Technology Corp. / Technical Industries, Inc.
Page 1 of 1 F-8.2.4-6-ex
Rev. B-10/01/09
ENERGY TECHNOLOGY Crop. TECHNICAL INDUSTRIES, Inc. REJECT ATTACHMENT REPORT DATE
T.I. W/O
PAGE
CUSTOMER
CUST. WO #
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED
No.
LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINIMUM WALL
SERIAL #
HEAT #
LOT OR TYPE OF MILL # DEFTECT
Energy Technology Corp. / Technical Industries, Inc.
SIZE OF DEFECT
Page 1 of 1 F-8.2.4-7-ex
INSPECTED TO
LOCATION OF DEFECT
TALLY
COLOR
Rev. C-10/01/09
ENERGY TECHNOLOGY CORP. / TECHNICAL INDUSTRIES, INC. 15438A MILLER RD.#1 HOUSTON, TEXAS 77049 PHONE (281) 862-2800 FAX (281) 862-2828
FIELD INSPECTION REPORT DATE
T.I. W/O
END USER
CUSTOMER
WELL NAME
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINIMUM WALL
LENGTHS
FOOTAGE
INSPECTED TO
IDENTIFICATION IDENTIFIED BY 1 WHITE BAND FREE OF INJURIOUS DEFECTS (GREATER 95% RBW) IDENTIFIED BY 2 WHITE BANDS (GREATER 87.5% RBW BUT LESS THAN 95% RBW) OTHER ACCEPTABLE
TOTAL ACCEPTABLE
IDENTIFIED BY RED PAINT (DEFECTS IN TUBE) IDENTIFIED BY RED PAINT (DEFECTS IN END) OTHER REJECTS: TOTAL REJECTS
TOTAL JOINTS INSPECTED
COMMENTS:
INSPECTOR:
Energy Technology Corp./ Technical Industries, Inc.
Page 1 of 1 F-8.2.4-8-ex
Rev. C-10/01/09
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. EDM VERIFICATION FORM DATE
T.I. W/O
PAGE
CUSTOMER
CUST. WO #
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
INSPECTED TO
SIZE
TYPE
SPECIFICATION
12.5 %
WEIGHT
RANGE
WALL
87.5 %
GRADE
NEW/USED
MINIMUM WALL
95 %
REQUIRED
NO.
NOTCH LENGTH
NOTCH DEPTCH
NOTCH WIDTH
ALLOWABLE VARIANCE
ID/OD
ORIENTATION
ACTUAL LENGTH
NOTCH WIDTH
DEPTH
DISTANCE FROM REF.
REFLECTOR IN % FSH
UT GAIN SETTING
MECHANICAL GAUGE READING
1 2 3 4 5 6 7 8 9 10 11 12
PROVE UP INSTRUMENT INFORMATION INSTRUMENT MODEL NUMBER
SERIAL NUMBER
WEDGE ANGLE
TRANSDUCER FRECUENCY
INSTRUMENT CALIBRATION DATE
INSTRUMENT CALIBRATION DUE DATE
NOTCHES INDUCED BY : NOTCHES CHEKED BY : THIRD PARTY WITNESS :
Energy Technology Corp / Technical Industries, Inc.
Page 1 of 1 F-8.2.4-9-ex
Rev. C-10/01/09
Energy Technology Corp. / Technical Industries, Inc.
Date:
Internal Quality Audit Audit Finding Audit:
Finding Positive
Negative Finding = Non conformity
Responsible for the area/process: Signature:
Date:
If Non conformity Immediate Action taken / Correction
Corrective Action Number:
Approved by: __________________________________________
Energy Technology Corp. / Technical Industries, Inc.
Doc. No. F-8.2-1
Rev. A 08/03/06
Energy Technology Corp. / Technical Industries, Inc.
Pac ka Ship ging an d ping Inte rnal Aud its
o M D l of M evic & es
Non con for serv ming ic prod e / Con uct tr
Con tro M& l of TE
Ope ratio ns
Rec eivi ng
Sale sServ Custom ice er Hum a Res n our ces Pur cha sing
Ma nag eme nt
R eq
uire me nt
Processes
4.1 4.2.1 4.2.2 4.2.3 4.2.4 5.1 5.2 5.3 5.4 5.5 5.6 6.1- 6.2 6.3 6.4 7.1 7.2 7.4 7.5 7.6 8.1 8.2.1 8.2.2 8.2.3 8.2.4 8.3 8.4 8.5.1 8.5.2 8.5.3
Energy Technology Corp. / Technical Industries, Inc.
Rev. A 08/03/06
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
REQUIREMENTS/QUESTIONS 4.0 Quality management system 4.1 General requirements Has Technical Industries, Inc. established, documented, implemented and maintains a quality management system and continually improves its effectiveness in accordance with the requirements of ISO 9001:2000?
Process:
Doc. No. F-8.2-3
C
NC
Audit Evidence
C
NC
Audit Evidence
Has Technical Industries, Inc. a) identified the processes needed for the quality management system and their application throughout Technical Industries, Inc. b) determined the sequence and interaction of these processes, c) determined criteria and methods needed to ensured that both the operation and control of these processes are effective, d) ensured the availability of resources and information necessary to support the operation and monitoring of these processes, e) monitored, measured and analyzed these processes, and f) implemented actions necessary to achieve planned results and continual improvement of these processes? Are these processes managed by Technical Industries, Inc. in accordance with the requirements of ISO 9001:2000? When Technical Industries, Inc. chooses to outsource any process that affects product conformity with requirements, has Technical Industries, Inc. ensured control over these processes? Is the control of such outsourced processes identified within the quality management system?
REQUIREMENTS/QUESTIONS 4.2 Documentation Requirements 4.2.1 General Does the quality management system documentation include: a) documented statements of a quality policy and quality objectives, b) a quality manual, c) documented procedures required by ISO 9001:2000, d) documents needed by Technical Industries, Inc. to ensure the effective planning, operation and control of its processes, and e) quality records required by ISO 9001:2000? (see 4.2.4). 4.2.2 Quality manual
Energy Technology Corp. /
Technical Industries, Inc.
Page 1 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Has Technical Industries, Inc. established and maintains a quality manual that includes: a) the scope of the quality management system, including details of and justification for any exclusions (see 1.2), b) the documented procedures established for the quality management system, or reference to them, and c) a description of the interaction between the processes of the quality management system?
REQUIREMENTS/QUESTIONS 4.2.3 Control of documents Are documents required by the quality management system controlled? Are quality records defined as a special type of document and controlled according to the requirements given in 4.2.4? Has a documented procedure been established to define the controls needed: a) to approve documents for adequacy prior to issue,
C
NC
Audit Evidence
C
NC
Audit Evidence
b) to review and update as necessary and re-approve documents, c) to ensure that changes and the current revision status of documents are identified, d) to ensure that relevant versions of applicable documents are available at points of use e) to ensure that documents remain legible and readily identifiable, f)
to ensure that documents of external origin are identified and their distribution controlled, and
g) to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose?
REQUIREMENTS/QUESTIONS 4.2.4 Control of records Are quality records established and maintained to provide evidence of conformity to requirements and of the effective operation of the quality management system? Energy Technology Corp. /
Technical Industries, Inc.
Page 2 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Are quality records legible, readily identifiable and retrievable? Has a documented procedure been established to define the controls needed for the identification, storage, protection, retrieval, retention time and disposition of quality records? 5 Management responsibility 5.1 Management commitment Has Top management provided evidence of its commitment to the development and implementation of the quality management system and continually improving its effectiveness by a) communicating to Technical Industries, Inc. personnel the importance of meeting customer as well as statutory and regulatory requirements, b) establishing the quality policy, c) ensuring that quality objectives are established, d) conducting management reviews, and e) ensuring the availability of resources?
REQUIREMENTS/QUESTIONS 5.2 Customer focus Has top management ensured that customer requirements are determined and fulfilled with the aim of enhancing customer satisfaction? (see 7.2.1 and 8.2.1)
C
NC
5.3 Quality policy Has Top management ensured that the quality policy: a) is appropriate to the purpose of Technical Industries, Inc., b) includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system, c) provides a framework for establishing and reviewing quality objectives, d) is communicated and understood within Technical Industries, Inc., and e) is reviewed for continuing suitability? 5.4 5.4.1
Planning Quality objectives
Energy Technology Corp. /
Technical Industries, Inc.
Page 3 of 17
Rev A-8-3-2006
Audit Evidence
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Has top management ensured that quality objectives, including those needed to meet requirements for product [see 7.1 a)], are established at relevant functions and levels within Technical Industries, Inc.? Are the quality objectives measurable and consistent with the quality policy?
REQUIREMENTS/QUESTIONS 5.4.2 Quality management system planning Does Top Management ensure that:
C
NC
Audit Evidence
C
NC
Audit Evidence
a) the planning of the quality management system is carried out in order to meet the requirements given in 4.1, as well as the quality objectives, and b) the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented? 5.5 Responsibility, authority and communication 5.5.1 Responsibility and authority Has top management ensured that the responsibilities, authorities and their interrelation are defined and communicated within Technical Industries, Inc.? 5.5.2 Management representative Has Top management appointed a member of management who, irrespective of other responsibilities, shall have responsibility and authority that includes a) ensuring that processes needed for the quality management system are established, implemented and maintained, b) reporting to Top management on the performance of the quality management system and any need for improvement, and c) ensuring the promotion of awareness of customer requirements throughout Technical Industries, Inc.?
REQUIREMENTS/QUESTIONS 5.5.3 Internal communication Has top management ensured that appropriate communication processes are established within Technical Industries, Inc. and that communication takes place regarding the effectiveness of the quality management system? 5.6 Management review 5.6.1 General Energy Technology Corp. /
Technical Industries, Inc.
Page 4 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Does Top management review Technical Industries, Inc.’ quality management system, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness? Does this review include assessing opportunities for improvement and the need for changes to the quality management system, including the quality policy and quality objectives? Are records from management reviews maintained? (see 4.2.4). 5.6.2 Review input Does the input to management review include information on a) results of audits, b) customer feedback, c) process performance and product conformity, d) status of preventive and corrective actions, e) follow-up actions from previous management reviews, f) planned changes that could affect the quality management system, and g) recommendations for improvement?
REQUIREMENTS/QUESTIONS 5.6.3 Review output Does the output from the management review include any decisions and actions related to a) improvement of the effectiveness of the quality management system and its processes, b) improvement of product related to customer requirements, and resource needs? 6 Resource management 6.1 Provision of resources Has Technical Industries, Inc. determined and provides the resources needed to: a) implement and maintain the quality management system b) continually improve its effectiveness, and to enhance customer satisfaction by meeting customer requirements? 6.2 Human resources 6.2.1 General Are personnel performing work affecting product quality, competent on the basis of appropriate education, training, skills and experience?
C
NC
6.2.2 Competence, awareness and training Has Technical Industries, Inc. a) determined the necessary competence for personnel performing work affecting product quality, b) provided training or take other actions to satisfy these needs, Energy Technology Corp. /
Technical Industries, Inc.
Page 5 of 17
Rev A-8-3-2006
Audit Evidence
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
REQUIREMENTS/QUESTIONS 6.2.2 Competence, awareness and training. Continued c) evaluated the effectiveness of the actions taken, d) ensured that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives, and
Process:
Doc. No. F-8.2-3
C
NC
Audit Evidence
C
NC
Audit Evidence
e) maintained appropriate records of education, training, skills and experience (see 4.2.4)? 6.3 Infrastructure Has Technical Industries, Inc. determined, provided and maintains the infrastructure needed to achieve conformity to product requirements? 6.4 Work environment Has Technical Industries, Inc. determined and manages the work environment needed to achieve conformity to product requirements? 7 Product realization 7.1 Planning of product realization Has Technical Industries, Inc. planned and developed the processes needed for product realization? Is planning of product realization consistent with the requirements of the other processes of the quality management system? (see 4.1).
REQUIREMENTS/QUESTIONS Planning Continued In planning product realization, has Technical Industries, Inc. determined the following, as appropriate: a) quality objectives and requirements for the product; b) the need to established processes, documents, and provide resources specific to the product; c) required verification, validation, monitoring, inspection and test activities specific to the product and the criteria for product acceptance; d) records needed to provide evidence that the realization processes and resulting product fulfill requirements? (see 4.2.4). Is the output of this planning in a form suitable for Technical Industries, Inc. method of operations? 7.2 Customer-related processes 7.2.1 Determination of requirements related to the product Energy Technology Corp. /
Technical Industries, Inc.
Page 6 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Has Technical Industries, Inc. determined a) requirements specified by the customer, including the requirements for delivery and post-delivery activities, b) requirements not stated by the customer but necessary for specified use or known and intended use, c) statutory and regulatory requirements related to the product, and d) any additional requirements determined by Technical Industries, Inc.?
REQUIREMENTS/QUESTIONS 7.2.2 Review of requirements related to the product Has Technical Industries, Inc. reviewed the requirements related to the product? Is this review conducted prior to Technical Industries, Inc.’ commitment to supply a product to the customer (e.g. submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or orders) and ensures that: a) product requirements are defined, b) contract or order requirements differing from those previously expressed are resolved, and c) Technical Industries, Inc. has the ability to meet the defined requirements? Are records of the results of the review and actions arising from the review maintained? (see 4.2.4) Where the customer provides no documented statement of requirement, are the customer requirements confirmed by Technical Industries, Inc. before acceptance? Where product requirements are changed, has Technical Industries, Inc. ensured that relevant documents are amended and that relevant personnel are made aware of the changed requirements? 7.2.3 Customer communication Has Technical Industries, Inc. determined and implemented effective arrangements for communicating with customers in relation to a) product information, b) enquiries, contracts or order handling, including amendments, and c) customer feedback, including customer complaints?
C
NC
Audit Evidence
REQUIREMENTS/QUESTIONS 7.3 Design and development
C
NC
Audit Evidence
Energy Technology Corp. /
Technical Industries, Inc.
Page 7 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Has Technical Industries, Inc. planned and controlled the design and development of product? During the design and development planning, has Technical Industries, Inc. determined: a) the design and development stages, b) the review, verification and validation that are appropriate to each design and development stage, and c) the responsibilities and authorities for design and development? Has Technical Industries, Inc. managed the interfaces between different groups involved in design and development to ensure effective communication and clear assignment of responsibility? Is planning output updated, as appropriate, as the design and development progresses
REQUIREMENTS/QUESTIONS 7.3.2 Design and development inputs Are inputs relating to product requirements determined and records maintained (see 4.2.4)?
C
NC
Do these inputs include: a) functional and performance requirements, b) applicable statutory and regulatory requirements, c) where applicable, information derived from previous similar designs, and d) other requirements essential for design and development? Are these inputs reviewed for adequacy and that requirements are complete, unambiguous and not in conflict with each other? 7.3.3 Design and development outputs Are the outputs of design and development provided in a form that enables verification against the design and development input? Are the outputs of design and development approved prior to release? Do design and development outputs: a) meet the input requirements for design and development, b) provide appropriate information for purchasing, production and for service provision, c) contain or reference product acceptance criteria, and d) specify the characteristics of the product that are essential for its safe and proper use?
Energy Technology Corp. /
Technical Industries, Inc.
Page 8 of 17
Rev A-8-3-2006
Audit Evidence
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
REQUIREMENTS/QUESTIONS 7.3.4 Design and development review At suitable stages, are systematic reviews of design and development conducted: a) to evaluate the ability of the results of design and development to fulfill requirements, and b) to identified any problems and propose necessary actions?
Process:
Doc. No. F-8.2-3
C
NC
Audit Evidence
C
NC
Audit Evidence
Do these reviews include representatives of functions concerned with the design and development stage(s) being reviewed? Are records of the results of the reviews and any necessary actions maintained (see 4.2.4)? 7.3.5 Design and development verification Is design and development verification performed to ensure that the design and development outputs have satisfied the design and development input requirements? Are records of the results of the verification and any necessary actions maintained (see 4.2.4)? 7.3.6 Design and development validation Is design and development validation performed in accordance with planned arrangements (see 7.3.1) to ensure that the resulting product is capable of fulfilling the requirements for the specified or known intended use or application? Wherever practicable, is validation completed prior to the delivery or implementation of the product? Are records of the results of validation and any necessary actions shall be maintained (see 4.2.4)?
REQUIREMENTS/QUESTIONS 7.3.7 Control of design and development changes Are design and development changes identified and records maintained? Are the changes reviewed, verified and validated, as appropriate, and approved before implementation? Does the review of design and development changes include evaluation of the effect of the changes on constituent parts and delivered product? Are records of the results of the review of changes and any necessary actions maintained (see 4.2.4)? 7.4 Purchasing 7.4.1 Purchasing process Energy Technology Corp. /
Technical Industries, Inc.
Page 9 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Has Technical Industries, Inc. ensured that purchased product conforms to specified purchase requirements? Is the type and extent of control applied to the supplier and the purchased product dependent upon the effect of the purchased product on subsequent product realization or the final product? Has Technical Industries, Inc. evaluated and selected suppliers based on their ability to supply product in accordance with Technical Industries, Inc. requirements? Is the criteria for selection, evaluation and re-evaluation of suppliers established? Are records of the results of evaluations and any necessary actions arising from the evaluation maintained? (see 4.2.4)
REQUIREMENTS/QUESTIONS 7.4.2 Purchasing information Does purchasing information describe the product to be purchased, including where appropriate: a) requirements for approval of product, procedures, processes and equipment, b) requirements for qualification of personnel, and c) quality management system requirements? Has Technical Industries, Inc. ensured the adequacy of specified purchase requirements prior to their communication to the supplier?
C
NC
7.4.3 Verification of purchased product Has Technical Industries, Inc. established and implemented the inspection or other activities necessary for ensuring that purchased product meets specified purchase requirements? Where Technical Industries, Inc. or its customer intends to perform verification at the supplier’s premises, has Technical Industries, Inc. stated the intended verification arrangements and method of product release in the purchasing information to the supplier? 7.5 Production and service provision 7.5.1 Control of production and service provision Has Technical Industries, Inc. planned and carried out production and service provision under controlled conditions?
Energy Technology Corp. /
Technical Industries, Inc.
Page 10 of 17
Rev A-8-3-2006
Audit Evidence
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
REQUIREMENTS/QUESTIONS Do controlled conditions include, as applicable: a) the availability of information that describes the characteristics of the product, b) the availability of work instructions, c) the use of suitable equipment, d) the availability and use of monitoring and measuring devices, e) the implementation of monitoring and measurement, and the implementation of release, delivery and post-delivery activities? 7.5.2 Validation of processes for production and service provision. Has Technical Industries, Inc. validated any processes for production and service provision where the resulting output cannot be verified by subsequent monitoring or measurement? Does this include any processes where deficiencies become apparent only after the product is in use or the service has been delivered? Does process validation demonstrate the ability of these processes to achieve planned results? Has Technical Industries, Inc. established arrangements for these processes including, as applicable: a) defined criteria for review and approval of the processes, b) approval of equipment and qualification of personnel, c) use of specific methods and procedures, d) requirements for records (see 4.2.4), and f) revalidation?
C
NC
Audit Evidence
REQUIREMENTS/QUESTIONS 7.5.3 Identification and traceability Where appropriate, has Technical Industries, Inc. identified the product by suitable means throughout product realization?
C
NC
Audit Evidence
Has Technical Industries, Inc. identified the product status with respect to monitoring and measurement requirements? Where traceability is a requirement, has Technical Industries, Inc. controlled and recorded the unique identification of the product? (see 4.2.4). 7.5.4 Customer property
Energy Technology Corp. /
Technical Industries, Inc.
Page 11 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Has Technical Industries, Inc. exercised care with customer property while it is under Technical Industries, Inc.’ control or being used by Technical Industries, Inc.? Has Technical Industries, Inc. identified, verified, protected and safeguarded customer property provided for use or incorporation into the product? If any customer property is lost, damaged or otherwise found to be unsuitable for use, is this reported to the customer and records maintained? (see 4.2.4) 7.5.5 Preservation of product Has Technical Industries, Inc. preserved the conformity of product during internal processing and delivery to the intended destination? Does this preservation include identification, handling, packaging, storage and protection?
REQUIREMENTS/QUESTIONS 7.6 Control of monitoring and measuring devices. Has Technical Industries, Inc. determined the monitoring and measurement to be undertaken and the monitoring and measuring devices needed to provide evidence of conformity of product to determined requirements? (see 7.2.1) Has Technical Industries, Inc. established processes to ensure that monitoring and measurement can be carried out and is carried out in a manner that is consistent with the monitoring and measurement requirements? Where necessary to ensure valid results, is measuring equipment: a) calibrated or verified at specified intervals, or prior to use, b) calibrated against measurement standards traceable to national measurement standards; c) where no such standards exist, is the basis used for calibration or verification recorded; d) adjusted or re-adjusted as necessary; e) identified to enable the calibration status to be determined; f) safeguarded from adjustments that would invalidate the measurement result; g) protected from damage and deterioration during handling, maintenance and storage?
C
NC
Has Technical Industries, Inc. assessed and recorded the validity of previous measuring results when the equipment is found not to conform to requirements? Energy Technology Corp. /
Technical Industries, Inc.
Page 12 of 17
Rev A-8-3-2006
Audit Evidence
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
REQUIREMENTS/QUESTIONS Has Technical Industries, Inc. taken appropriate action on the equipment and any product affected? Are records of the results of calibration and verification maintained? (see 4.2.4) When used in the monitoring and measurement of specified requirements, has the ability of computer software to satisfy the intended application been confirmed? Is this undertaken prior to initial use and reconfirmed as necessary?
Process:
Doc. No. F-8.2-3
C
NC
Audit Evidence
C
NC
Audit Evidence
8 Measurement, analysis and improvement 8.1 General Has Technical Industries, Inc. planned and implemented the monitoring, measurement, analysis and improvement processes needed: a) to demonstrate conformity of the product, b) to ensured conformity of the quality management system, and c) to continually improve the effectiveness of the quality management system? Does this activity include determination of applicable methods, including statistical techniques, and the extent of their use?
REQUIREMENTS/QUESTIONS 8.2 Monitoring and measurement 8.2.1 Customer satisfaction As one of the measurements of the performance of the quality management system, has Technical Industries, Inc. monitored information relating to customer perception as to whether Technical Industries, Inc. has fulfilled customer requirements? Have the methods for obtaining and using this information been determined? 8.2.2 Internal audit
Energy Technology Corp. /
Technical Industries, Inc.
Page 13 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Has Technical Industries, Inc. conducted internal audits at planned intervals to determined whether the quality management system: a) conforms to the planned arrangements (see 7.1), to the requirements of ISO 9001:2000 and to the quality management system requirements established by Technical Industries, Inc., and b) is effectively implemented and maintained?. Is the audit program planned, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits? Has the audit criteria, scope, frequency and methods been defined? Does the selection of auditors and conduct of audits ensure objectivity and impartiality of the audit process? Is it assured that auditors do not audit their own work?
REQUIREMENTS/QUESTIONS Have the responsibilities and requirements for planning and conducting audits, and for reporting results and maintaining records (see 4.2.4) been defined in a documented procedure?
C
NC
Does the management responsible for the area being audited ensure that actions are taken without undue delay to eliminate detected nonconformities and their causes? Do follow-up activities include the verification of the actions taken and the reporting of verification results? (see 8.5.2 Corrective Actions) 8.2.3 Monitoring and measurement of processes. Has Technical Industries, Inc. applied suitable methods for monitoring and, where applicable, measurement of the quality management system processes? Do these methods demonstrate the ability of the processes to achieve planned results? When planned results are not achieved, is correction and corrective action taken, as appropriate, to ensure conformity of the product? 8.2.4 Monitoring and measurement of product Has Technical Industries, Inc. monitored and measured the characteristics of the product to verify that product requirements are fulfilled? Is this carried out at appropriate stages of the product realization process in accordance with the planned arrangements (see 7.1)?
Energy Technology Corp. /
Technical Industries, Inc.
Page 14 of 17
Rev A-8-3-2006
Audit Evidence
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
REQUIREMENTS/QUESTIONS Is evidence of conformity with the acceptance criteria maintained?
Doc. No. F-8.2-3
C
NC
Audit Evidence
C
NC
Audit Evidence
Do records indicate the person(s) authorizing release of product? (see 4.2.4) Is it ensured that product release and service delivery does not proceed until all the planned arrangements (see 7.1) have been satisfactorily completed, unless otherwise approved by a relevant authority, and where applicable by the customer? 8.3 Control of nonconforming product Has Technical Industries, Inc. ensured that product which does not conform to product requirements is identified and controlled to prevent its unintended use or delivery? Are the controls and related responsibilities and authorities for dealing with nonconforming product defined in a documented procedure? Has Technical Industries, Inc. dealt with nonconforming product by one or more of the following ways: a) by taking action to eliminate the detected nonconformity; b) by authorizing its use, release or acceptance under concession by a relevant authority and, where applicable, by the customer; c) by taking action to preclude its original intended use or application? Are records of the nature of nonconformities and any subsequent actions taken, including concessions obtained, maintained? (see 4.2.4)
REQUIREMENTS/QUESTIONS When nonconforming product is corrected, is it subject to re-verification to demonstrate conformity to the requirements? When nonconforming product is detected after delivery or use has started, has Technical Industries, Inc. take action appropriate to the effects, or potential effects, of the nonconformity? 8.4 Analysis of data Has Technical Industries, Inc. determined, collected and analyzed appropriate data to demonstrate the suitability and effectiveness of the quality management system and evaluated where continual improvement of the quality management system can be made? Does this include data generated as a result of monitoring and measurement and from other relevant sources?
Energy Technology Corp. /
Technical Industries, Inc.
Page 15 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Doc. No. F-8.2-3
Does the analysis of data provide information relating to a) customer satisfaction (see 8.2.1), b) conformance to product requirements (see 7.2.1), c) characteristics and trends of processes and products including opportunities for preventive action, and d) suppliers?
REQUIREMENTS/QUESTIONS 8.5 Improvement 8.5.1 Continual improvement Has Technical Industries, Inc. continually improved the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review?
C
NC
Audit Evidence
C
NC
Audit Evidence
8.5.2 Corrective action Has Technical Industries, Inc. take action to eliminate the cause of nonconformities in order to prevent recurrence? Are corrective actions appropriate to the effects of the nonconformities encountered? Has a documented procedure been established to define requirements for: a) reviewing nonconformities (including customer complaints), b) determining the causes of nonconformities, c) evaluating the need for action to ensure that nonconformities do not recur; d) determining and implementing action needed, e) records of the results of action taken (see 4.2.4), and f) reviewing corrective action taken?
REQUIREMENTS/QUESTIONS 8.5.3 Preventive action Has Technical Industries, Inc. determined action to eliminate the causes of potential nonconformities in order to prevent their occurrence? Are preventive actions appropriate to the effects of the potential problems?
Energy Technology Corp. /
Technical Industries, Inc.
Page 16 of 17
Rev A-8-3-2006
Energy Technology Corp. / Technical Industries, Inc.
Internal Quality Audit Checklist Audit type: System: √ Product:
Process:
Has a documented procedure been established to define requirements for: a) determining potential nonconformities and their causes, b) evaluating the need for action to prevent occurrence of nonconformities, c) determining and implementing action needed, d) records of results of action taken (see 4.2.4), and e) reviewing preventive action taken?
Energy Technology Corp. /
Technical Industries, Inc.
Page 17 of 17
Rev A-8-3-2006
Doc. No. F-8.2-3
Energy Technology Corp/ Technical Industries, Inc.
Date: Lead Auditor: Auditor: Date / Time
Activity
Energy Technology Corp./ Technical Industries, Inc
Internal Quality Audit Plan Purpose of Audit: Scope of Audit: Auditor: Auditor
F-8.2-4-doc Page 1 of 1
Doc. No. F-8.2-4
Auditee
Rev B-06/09/08
Energy Technology Corp./ Technical Industries, Inc.
Date: Lead Auditor: Auditor:
Internal Quality Audit Report
Doc. No. F-8.2-5
Purpose of Audit: Scope of Audit: Auditor:
Distribution: 1) CEO 2) Management Representative 3)
Summary: Non Conformities by Clause Name
Clause
Total
Lead Auditor: _________________________________ Signature: ____________________________________ Date: ________________________________________
Energy Technology Corp. / Technical Industries, Inc.
F-8.2-5-doc Rev A 08/03/06
Page 1 of 1
Energy Technology, Corp./ Technical Industries, Inc. NCR-CAR-PAR Log
NCR #
CAR #
Energy Technology Corp. / Technical Industries, Inc
PAR #
.
Date Opened
F-8.3-1
Date Closed
Rev. B
Additional Comments
9-21-2007
Energy Technology Corp./ Technical Industries, Inc.
Reported By: Robert Webb
Doc. No. F-8.3-2
Nonconformity Report
Date: October 23,2006
NCR # 001
Nonconformity Type Product:
Process:
Customer Return-Warranty:
Customer Name:
Vendor Problem:
Vendor Name:
Other:
Description of Nonconformity
_________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ Supervisor / Manager Review: Date:
Disposition Scrap:
Rework:
Repair:
Re-Use / Re-Grade:
Reject & Return to Vendor:
Acceptable As Is:
Disposition Approved By:
Corrective Action Initiated ?
Yes
No
Closed-Out By: Date:
Energy Technology Corp. / . Technical Industries, Inc
F-8.3-2 doc
Rev-B 11-09-2009
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. OD READINGS REPORT Joint #, Length
Location and Measurement from Field End. Computer Measured Computer
Measured
High
Low
High
Low
16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16'' 16'' 180'' 16''
Energy Technology Corp./ Technical Industries, Inc.
Page 1 of 1 F-8.4.5-12-ex
Rev. A-08/03/06
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. DRIFT DATA SHEET DATE
T.I. W/O
PAGE
CUSTOMER
WELL NAME
UNIT
CUSTOMER PO
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
5%
DATE
TIME
DRIFT LENGTH
Energy Technology Corp./ Technical Industries, Inc.
A END LOW
HIGH
B MIDDLE LOW
HIGH
C END LOW
Page 1 of 1 F-8.4.5-13-ex
HIGH
DISTANCE BETWEEN ENDS
INSPECTED TO
JT #
TECHNICIAN
Rev. B-10/01/09
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. SADDLE GAUGE SHEET DATE
T.I. W/O
PAGE
CUSTOMER
WELL NAME
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINIMUM WALL
Item No.
Joint No.
Box Reading
Pin Reading
Item No.
1
25
2
26
3
27
4
28
5
29
6
30
7
31
8
32
9
33
10
34
11
35
12
36
13
37
14
38
15
39
16
40
17
41
18
42
19
43
20
44
21
45
22
46
23
47
24
48
Energy Technology Corp./ Technical Industries, Inc.
Page 1 of 1 F-8.4.5-14-ex
Joint No.
INSPECTED TO
Box Reading
Pin Reading
Rev. B-10/01/09
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. EMI UNIT SETUP SHEET DATE
T.I. W/O
PAGE
CUSTOMER
CUST. WO #
UNIT
CUSTOMER P/O
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINIMUM WALL
INSPECTED TO
CALIBRATION LONGITUDNAL MAG COIL _______________ DC AMPS TRANSVERSE MAG COIL _______________ DC AMPS DEMAG COIL _________________________ DC AMPS
CAL. DATE: _____________ DUE: _____________ CAL. DATE: _____________ DUE: _____________ CAL. DATE: _____________ DUE: _____________
ROTATION HEAD SPEED ___________________ RPM LINEAR PIPE SPEED ______________________ FT/MIN PERCENTAGE COVERAGE ________________ % WALL REFERENCE
HIGH __________ NOMINAL ______________ LOW__________
COMMENTS
OPERATOR
Energy Technology Corp./ Technical Industries, Inc.
PROVEUP
F-8.4.5-16-ex Page 1 of 1
DATE
Rev. B-10/01/09
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. Transducer Serialization Sheet - Tubing Date:
FLUT:
WO:
Transducer Serial #
CH-1 WALL
Transducer Serial #
CH-3-4 TRANS
Transducer Serial #
CH-5-6 LONG
Transducer Serial #
CH-7-8 45 R
Transducer Serial #
CH-9-10 45 L
Transducer Serial #
CH-11-12 22 R
Transducer Serial #
CH-13-14 22 L
Transducer Serial #
CH-15-16 11 R
Transducer Serial #
Transducer Serial #
Energy Technology Corp./ Technical Industries, Inc
CH-17-18 11 L
WALL
CH-2
F-8.4.5-17-ex Page 1 of 1
Rev B. 10-11-2010
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. Transducer Serialization Sheet - Casing Date: CH-19 Wall
FLUT-18
WALL
Serial # Mhz Degrees
W.O. # Ch-1 Wall
WALL
CH-4 TRANS
Serial # Mhz Degrees
CH-6 LONG
Serial # Mhz Degrees
Ch-5 Long
Serial # Mhz Degrees
CH-8 45 R
Serial # Mhz Degrees
Ch-7 45 R
Serial # Mhz Degrees
CH-10 45 L
Serial # Mhz Degrees
Ch-9 45 L
Serial # Mhz Degrees
CH-12 22 R
Serial # Mhz Degrees
Ch-11 22-R
Serial # Mhz Degrees
CH-14 22 L
Serial # Mhz Degrees
Ch-13 22-L
Serial # Mhz Degrees
CH-16 11 R
Serial # Mhz Degrees
Ch-15 11-L
Serial # Mhz Degrees
CH-18 11 L
Serial # Mhz Degrees
Ch-17 11-L
Serial # Mhz Degrees
CH-20 Wall
Serial # Mhz Degrees
Ch-2 Wall
WALL WALL
Energy Technology Corp./ Technical Industries, Inc
Ch-3 Trans
Serial # Mhz Degrees
F-8.4.5-18-ex Page 1 of 1
Serial # Mhz Degrees
WALL
Serial # Mhz Degrees
Rev B. 10-11-2010
Orientation
Energy Technology Corp. / Technical Industries, Inc
Ch6
Ch5
Ch4
Ch3
Ch2
Ch1
Channel
Channel Settings
PRF:
Comments:
Unit:
Job Description
OD/ID
Gain(dB)
MHz
W eight:
G1-S (ns)
Thrd
F-8.4.5-19-wb
G1-L (ns)
G2-S (ns)
New/Used:
UT PARAMETERS
G2-L (ns)
15438A Miller #1 Rd. Houston, Texas 77049 Phone (281) 862-2800 Fax (281) 862-0030
Thrd
Velocity (in/s)
Rev B 11/12/2010
Delay (ns)
ENERGY TECHNOLOGY CORP./
TECHNICAL INDUSTRIES, INC. HARDNESS SHEET DATE
T.I. W/O
PAGE
CUSTOMER
WELL NAME
UNIT
CUSTOMER PO
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
10 %
SIZE
TYPE
SPECIFICATION
12.5 %
WEIGHT
RANGE
WALL
87.5 %
GRADE
NEW/USED
5%
95 %
Comments Jt. #
Heat#
Coupling Readings
Energy Technology Corp./ Technical Industries, Inc
Mill End Avg.
Readings
Middle Avg.
Page 1 of 1 F-8.4.5-20-ex
Readings
Field End Avg.
Readings
Color
Avg.
Rev A. 07/02/08
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. HARDNESS CALIBRATION SHEET DATE
T.I. W/O
PAGE
CUSTOMER
WELL NAME
UNIT
CUSTOMER PO
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
10 %
SIZE
TYPE
SPECIFICATION
12.5 %
WEIGHT
RANGE
WALL
87.5 %
GRADE
NEW/USED
5%
95 %
Comments Cal #
Date
Time
Cal Readings
Avg.
Technician
Instrument Information: Model #: _________________
Manufacturer: _________________ Serial # _______________
Cal Date: __________________ Cal Due: ___________________
Energy Technology Corp./ Technical Industries, Inc
Page 1 of 1 F-8.4.5-21-ex
Rev A. 07/02/08
Energy Technology Corp. / Technical Industries, Inc. DRILL PIPE CONNECTION DIMENSIONAL LOG SHEET Customer:
Well/Rig:
Inspection Co:
Date:
TECHNICAL INDUSTRIES,INC. Location:
MILLER RD 1
Page:
Box Jt. #
OD
Bev. Dia.
Boxes Prime
Of:
Pipe Supplier:
Conn. Description:
CB Length
CB Dia.
Shld. Width
Boxes Reject
Energy Technology Corp. / Technical Industries, Inc.
Pin Tong Space
Seal Width
Profile/Vi Acc/Rej. sual
Boxes RF
Grade
OD
Pins Reject
1 of 1 F-8.4.5-22
ID
Bev. Dia.
Pin Length
Pins Prime
Base Length
Tong Space
Profile/Vi ACC/REJ sual
Pins RF
REV A 2-22-2010
ENERGY TECHNOLOGY CORP./ TECHNICAL INDUSTRIES, INC. OD READING SHEET DATE CUSTOMER CUSTOMER P/O
T.I. W/O
PAGE
CUST. WO #
UNIT
INSPECTION
MATERIAL INSPECTED LENGTHS
END FINISH
MANUFACTURER
SIZE
TYPE
SPECIFICATION
WEIGHT
RANGE
WALL
GRADE
NEW/USED
MINIMUM WALL
INSPECTED TO
Comments: Jt.#
Serial or Heat # Jt.#
M/E OD MIN
Operator:
Energy Technology Corp./ Technical Industries, Inc.
F/E
CENTER OD MAX
OD MIN
OD MAX
OD MIN
OD MAX
Prove up:
Page 1 of 1 F-8.4.5-22
Rev. A-2-22-2010
Energy Technology Corp./ Technical Industries, Inc.
Corrective / Preventive
Corrective / Preventive Action Request
Title:
CAR No.
Action Report Date:
Doc. No. F-8.5.3-1
PAR No. Originated by:
Assigned to:
Department:
1) Description of Nonconformity or Current Condition
2) Root Cause:
3) Does non-conformity or condition justify an action: 4)Corrective Action:
Type:
5) Preventive Action:
5) Describe implementation and effectiveness of Action:
Accepted
7) Action to resolve non conformity/condition to resolve accepted
Not
8) Quality Manager Signature: Date: Energy Technology Corp. / Technical Industries, Inc.
F-8.5.3-1doc
Rev. B 11/01/09
or
Technical Industries, Inc.
In God We Trust
Established since 1971
Tel: 337-984-2000
www.technicalindustries.com
Fax: 337-988-1777
[email protected]
Vacation Request
Employee Name
:
Vacation Date From Date:
Department : To Date
:
Email Address:
Date Hired
:
Manager Name
:
Telephone
:
Email Address:
Comments
Signatures
(Sign and print your name.)
Employee
Date
Manager
Date
H.R Director
Date
