Quality Manager or Quality Engineer

KENNETH B. PRICE 3815 Willow Court * Flower Mound, TX 75028 (214) 535-5630 * [email protected] SUMMARY Professional background encompasses diverse business environments, with successf ul experience leading and organizing quality and manufacturing teams to achieve desired results. Excellent communication skills and ability to build trust and r apport with customers. Core knowledge and skill areas: * * * * * * *

ISO 9001: 2000/8 Quality Management Systems Process and System Improvements Statistical Analysis (SPC, DOE) FMEA, PPAP, APQP Requirement Analysis Production and Assembly Operations ASTM / ANSI standards / Mil Specifications

EDUCATION BS/EE - North Carolina A&T State University Masters/Business Management & Supervision - Central Michigan University PROFESSIONAL DEVELOPMENT ASQ Certified Quality Engineering (CQE): Certification Number 43829 PROFESSIONAL EXPERIENCE MODERN FORGE TEXAS, Hurst, TX 2008 - Aug. 2009 (Manufacturer of steel forging for commercial, automotive and aerospace applicat ions) Quality Manager Retained by the company to help transition the quality management system and pro cesses to comply with Modern Forge/Tenn. standards. DELFASCO FORGE DIVISION, Hurst, TX 2003 - Dec. 2008 (Manufacturer of steel forging for commercial, automotive and aerospace applicat ions) Quality Manager / ISO Coordinator Recruited to lead the companies effort toward acquiring its ISO 9001-2000 certif ication. Set an aggressive objective for the company to achieve their ISO certif ication within twelve months. This included process mapping and creating the qua lity manual, procedures and work instructions for the quality management system in accordance with ISO standards. Design and implemented ISO awareness program f or training all company personnel. Developed and Implemented internal auditing t raining program for producing internal auditors. Core achievements: * Company achieved ISO 9001-2000 certification within nine months and maintained * Maintained compliant to ISO 9000 Policies, Procedures & Work Instructions * Sales increased $4 million the following year after achieving ISO certificatio n * Increase customer base and new products by 50% * Annually reduced nonconforming parts by 5 - 15%. * Improved processes resulted in annual decrease in customer complaints and incr ease customer satisfaction Manage / coordinate and provide the training activities for forge quality inspec tors and magnetic particle inspectors. Operation Manager for Post Forge Operation (2005) Fulfilled role as operation manager in the back end of the business with respons ibility and decision-making authority for product management after product was f orged. Led team 3 direct and 25 indirect reports in meeting business goals. * Realigned product flow and processes in the post forge area to improve thru-pu

t to allow 45% increase in annual revenue. INDEPENDENT INSURANCE AGENT, Flower Mound, TX 2002 - 2003 (Sales: Life Insurance Products) MYKROLIS (MILLIPORE) CORPORATION, Allen, TX 1999 - 2001 (Developer and manufacturer of liquid and gas delivery systems and instrumentati on used on equipment for the semiconductor manufacturing process; Electrical Mec hanical assembly) Senior Quality Engineer Performed a variety of duties pertaining to developing, implementing and maintai ning quality assurance processes to ensure the companies compliance to ISO-9000 Quality Systems standards and customer requirements. * Proactive in providing the leadership to assisting in finding root cause to pr oblems and implementation of solutions to product quality concerns from internal and external customers. Utilized Statistical Analysis to develop trends of most common complaints and helped to identify and implement effective corrective act ion in order to eliminate them. * Reduced customer product warranty complaints by 50% during 2000. HONEYWELL MICROSWITCH, Richardson, TX (Developer and manufacturer of active optoelectronic and fiber optic components and sub-assemblies (LEDs/transmitters, fiber-Dips, receivers and modules) Senior Manufacturing Engineer Organized and coordinated the activity of 6 different continuous process improve ments teams in the Fiber Optic production areas, identifying opportunities to re duce product cost, cycle-time, and scrap. * Implemented Kaizen Quality Improvement process and Kanban system in the produc tion process. Performed product FMEA, DOE, CPK and process capability analysis. * Reduced assembly cycles time 25% and improve process flow on two Fiber Optic m odule products by implementing JIT principles. Eliminated non-valued added steps from the process. Reduced number of assembly operators required to assembly pro ducts by 40%. * Establish SPC and trained assembly operator to use SPC Techniques. These actio ns reduced scrap and rework cost from over $100k annually to less than $10k annu ally. * Improved test equipment repeatability for testing fiber optic components and c onnectorized assemblies, by using Gage R&R techniques. Redesigned test equipment to reduce test variations from over 40% to less than 5%. This resulted in annua l savings of over $120k. Product Design Engineer Project Manager for designing and developing Optical switches for custom and sta ndard products. Developed and maintained procedures, drawings and assembly proce sses for building and testing Optical switches. Provide technical support for en gineering and production personnel at Juarez, Mexico facility. Provided support to for marketing teams. Quality Assurance Engineering Manager Managed the department personnel activities (2 quality engineers and 3 quality c ontrol inspectors), who supported production. Performed a variety of duties pert aining to developing, implementing and maintaining quality assurance processes t o ensure the companies compliance to the Quality Management Systems standards an d customer requirements. TEXAS INSTRUMENTS, Dallas, TX (Equipment Group: Developer and manufacturer of radar interpretation test equipm ent) Quality and Reliability Engineering Manager Managed the department personnel (2 Quality engineers, a Reliability engineer, a Maintainability engineer and 3 technicians), who provided technical support for a several major projects. Plan and managed the Quality department budget. * Electrical / Mechanical Assembly; Sheet Metal Fabrication; Cable Harness Assem

bly USAF Captain, Aviation navigator COMPUTER EXPERIENCE Microsoft Office: Word, Excel, Power Point, Access; AutoCAD; Oracle; Business Objects ORGANIZATIONS American Society for Quality