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QUALITY ASSURANCE ARCHITECT / MANAGER EXECUTIVE SUMMARY
QA Management / Architecture / Systems Analysis / Quality Assurance
Talented in all aspects of quality assurance process. Skilled at strategic project management with the ability to perform hands on technology management that aligns to both excellence and corporate goals and strategies. Successful track records of establishing QA Framework, authoring Quality Assurance policy, standard, and operational protocol, managing Quality Assurance personnel across different regions, vendor engagement, and budget, delivering highquality services to stakeholders.
CORE COMPETENCIES Staff Management ~ Project Management ~ Quality Assurance ~ Application Lifecycle Management ~ Process Improvement ~ Quality Assurance Architecture ~ Test Automation ~ Release Management & Change Control ~ Leadership ~ Training & Staff Development ~ FINRA Series 99 Licensed ~ Certified SAFe Program Consultant
RECENT EMPLOYMENT HISTORY JEFFERIES LLC. New York, NY QA ARCHITECT / HEAD OF QA (2011 – 2014)
Rebuilt QA organization by establishing QA Framework, restructure the existing Quality Assurance team, and managed on-site / off-shore vendor team. Reduced QA cost center financial budget by more than 50 percent, and increased QA productivity by over 500 percent.
KEY ACHIEVEMENTS:
Defined staffing and operating strategy, policy, process and standard, roles and responsibilities for Quality Assurance department; Developed Quality Assurance roadmap, operate the organization within the new framework with 5 times more test cases planned and executed within the same cycle time on average releases and recognized by stakeholders as “day and night” compared to the Quality Assurance practice in Jefferies before. Responsible for the acquisition of HP ALM (Quality Center) and UFT (QTP and Service Test) to streamline Quality Assurance workflow and improve the efficiency and effectiveness of the existing Quality Assurance process. Building traceable Quality Assurance artifact repository (System Test Requirements, Business Process Models, Test Cases, Test Sets, Automated Data / Keyword Driven Test Suites, Release QA Project Planning and KPI Tracking, Analysis Reports etc.) to increase the transparency of QA operation in both Agile and Waterfall system developments and provide quantitative information necessary for process improvements. Greatly improved Quality Assurance service for Equity Technology’s (Client Connectivity, Cash / PT / Derivative / Algorithm Trading, Market Access, P&L, and Risk Management) and Operations Technology’s (Mid / Back Office, Client On-boarding / AML Risk Management, Contract Processing & Management, and Compliance Monitoring & Reporting) application systems through structured staff training and continues mentoring program. Acted as liaison to the business to enhance the communication process between the business and technology departments with a specific emphasis on improving product quality and lower the costs through necessary investment into Quality Assurance process in IT system development.
Reduced the Quality Assurance operating cost from over $2.6 million in 2011 to $1.2 million in 2012 through team augmentation and vendor contract renegotiation. Proposed Jefferies’ Release Management Framework to enable Continues Integration and On-demand Delivery; Collaborated and defined the framework’s requirements; Conducted POC to implement the requirements; Prepared and presented ROI study results to Senior IT Management and Business Stakeholders.
DEUTSCHE BANK AG, New York, NY QA ARCHITECT / MANAGER, GLOBAL MARKET EQUITY IT (2009 – 2011) KEY ACHIEVEMENTS:
Established and defined the strategy for GME QA in-line with Deutsche Bank’s business strategy and global operating model. Established the QA processes and standards for GME OMS QA. Built the new OMS Service QA team of 4 QA engineers in our new development center located in Cary, North Carolina at the beginning of 2010. Trained and modeled the team to become a high performance team which had handled 3 critical Agile GME SOA projects (FIX ACT, IOI Service, and Position Management Service) before the end of the year and received very good feedbacks from ITPMs, developers, and business stakeholders. Defined clear role and responsibilities for OMS QA across our Moscow development center QA team, Cary NC development center QA Team, New York System Integration QA Team, and offshore IBM vendor Regression Test teams. Identified short-term objectives and adjusted short-term strategy in order to achieve long term goals.
FIDESSA FINANCIAL CORPORATION, New York, NY 2004 – 2009 ENTERPRISE TEST ARCHITECT, FIDESSA ENTERPRISE SERVICE (2008 – 2009) SENIOR QUALITY ASSURANCE SPECIALIST, FIDESSA HOSTED SERVICE (2004 – 2008) KEY ACHIEVEMENTS:
Established and defined the strategy and protocol for the Enterprise Service’s initial Quality Assurance and testing function. Organized 31 indexed test scripts representing more than 20,000 test cases into the Enterprise Test Repository, enabling full-cycle functional testing for all modules of Fidessa’s enterprise solutions. Championed the use of HP Quality Center for manual and automated test management, resulting in well planned, repeatable, and transparent test results. Introduced data and keyword driven automated testing across the division, significantly reducing testing cycle time, and eliminating the human error factor in test execution. Successfully implemented the automation project for Routing Rule, Intra-day Crossing Execution Service, NMS Market Depth, Auto-allocation, Manning, LORA, RegSHO, RegNMS, as well as OATS, OTS, and ACT reports.
SECURITY INDUSTRY AUTOMATION CORPORATION (SIAC), New York, NY 1997 – 2004 SENIOR QUALITY ASSURANCE CONSULTANT
KEY ACHIEVEMENTS:
Led in testing the majority of the mission-critical applications systems for American Stock Exchange, successfully identified and mitigated countless application system defects, significantly reducing critical down time on the American Stock Exchange trading floor. Conducted and completed Y2K compliance test and decimalization projects for all applications systems. Reduced American Stock Exchange’s Order Management system full release test cycle time by 50% upon completing complex, data-driven regression tests for numerous critical application components. Led the effort of establishing Quality Assurance procedure and standard, generated functional test scripts for all major American Stock Exchange application systems. Trained and mentored Quality Assurance staff which resulted in enhanced communications, operation procedures, and reputable testing process.
EDUCATION AND PROFESSIONAL DEVELOPMENT BS, Microbiology & Pharmaceutics Shenyang Pharmaceutical University, Shenyang, P.R. China MA, Computer Science (Did not complete) St. Joseph’s University, Philadelphia, PA, USA CEU Certificate of American Management Association, Business Writing Workshop CEU Certificate of Real-World Project Management, CareerTrack CEU Certificate of Scaled Agile Framework Program Consultant (SPC), Scaled Agile Inc.
TECHNOLOGY Hardware: Sun, HP, DEC VAX, Alpha, IBM Operating Systems: DOS, Tandem, Stratus, VMS, Windows, UNIX, Linux Database: Oracle, Sybase, MS SQL Server Language: TCL, C, C++, Visual Basic, and Perl Test Tools: SQA Suite, QES, Selenium, HP Quality Center/ALM, WinRunner, LoadRunner, QTP/UFT
