Q1) Define the term ‘Industrial Relations’. Relations’. Also Also discuss, in brief, the causes and effects of poor industrial industrial relations. Ans. Industrial Emploerer-emp emplo loee ee relati relations onship hipss that that are co!ere co!ered d specif specifica icall ll under under Industrial relations relations- Emplo collecti!e bar"ainin" and industrial relation la#s. $%.in its broadest sense industrial relations is about the beha!ior and interaction of people at #or&. It is concerned #ith ho# indi!iduals, "roups, or"ani'ations or"ani'ations and institutions ma&e decisions #hich shape the emploment relationship bet#een mana"ement and labor( Industrial relation is defined as relation of Indi!idual or "roup of emploee and emploer for en"a"in" themsel!es in a #a to maimi'e the producti!e acti!ities. acti!ities. Cause and effects of poor Industrial relations.
*ause +erhaps the main cause or source of poor industrial relations resultin" in inefficienc and labour unrest is mental la'iness on the part of both mana"ement and labour. ana"ement is not sufficientl concerned to ascertain the causes of inefficienc and unrest follo#in" the laisse'-faire polic, until it is faced #ith stri&es and more serious unrest. E!en #ith re"ard to methods of #or&, mana"ement does not bother to de!ise the best method but lea!es it mainl to the subordinates to #or& it out for themsel!es. *ontempt on the part of the emploers to#ards the #or&ers is another maor cause. o#e!er, the follo#in" are briefl the causes of poor industrial relations/ • • • • • • •
• • • •
ental inertia on the part of mana"ement and labour0 An intolerant attitude of contempt of contempt to#ards the #or&ers on the part of mana"ement. Inadeuate fiation of #a"e or #a"e structure0 2nhealth #or&in" conditions0 Indiscipline0 3ac& of human relations s&ill on the part of super!isors and other mana"ers0 Desire on the part of the #or&ers for hi"her bonus or DA and the correspondin" desire of the emploers to "i!e as little as possible0 Inappropriate introduction of automation #ithout pro!idin" the ri"ht climate0 2ndul hea! #or&loads0 Inadeuate #elfare facilities0 Dispute on sharin" the "ains of producti!it0
Ans 4 5ome of the maor industrial dispute settlement machiner are as follo#s/ 1. *onciliation 6. *ourt of Inuir 4. 7oluntar Arbitration 8. Adudication. 9his machiner has been pro!ided under the Industrial Disputes Act, 1:8;. It, in fact, pro!ides a le"alistic #a of settin" the disputes. As said abo!e, the "oal of pre!enti!e machiner is to create an en!ironment #here the disputes do not arise at all. E!en then if an differences arise, the udicial machiner has been pro!ided to settle them lest the should result into #or& stoppa"es. In this sense, the nature of this machiner is curati!e for it aims at curin" the aliments. 1. Conciliation:
*onciliation, is a form of mediation. ediation is the act of ma&in" acti!e effort to brin" t#o conflictin" parties to compromise. ediation, ho#e!er, differs from conciliation in that #hereas conciliator plas onl a passi!e and indirect role, and the scope of his functions is pro!ided under the la#, the mediator ta&es acti!e part and the scope of his acti!ities are not subect to an statutor pro!isions. *onciliation is the $practice b #hich the ser!ices of a neutral part are used in a dispute as a means of helpin" the disputin" parties to reduce the etent of their differences and to arri!e at an amicable settlement of a"reed solution.( 9he Industrial Disputes Act, 1:8; pro!ides for conciliation, and can be utilised either b appointin" conciliation officers
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