Monica Miller is a talented marketing and public relations professional who excels at creating and implementing marketin...
MONICA L. MILLER Public Relations Manager / Marketing, Event Management / Open to New Opportunities Orange County, California Area www.linkedin.com/in/monicalmiller1
Email:
[email protected] Mobile: 714-585-5671
Summary: Talented marketing and public relations professional who excels at creating and implementing marketing/public relations strategies, special event management, structuring corporate policies and procedures and developing corporate communications programs. Able to interface effectively with business colleagues at all levels. High-energy performer with excellent writing talents, special event management skills and proven supervisory, organizational and prioritization skills. Excellent follow-through to ensure all communications or events are integrated with overall branding. To brainstorm and collaborate on any of these perspectives, contact me at (714) 585-5671 or
[email protected].
PROFESSIONAL EXPERIENCE PROGRAMS MANAGER / PR Bartwood Construction, Inc., Fountain Valley, CA (2014 to 2015)
Partnered with marketing and business development staff to identify new vendor program and public relations opportunities. Wrote copy and supervised design and printing of numerous collateral materials. Key project leader in the creation and execution of special events, trade shows, golf tournaments, etc. Instrumental in researching, establishing and maintaining “approved vendor” service agreements with major property insurance carriers and third party administrators (TPA). Responsible for ensuring the stable operation of current carrier and TPA programs by overseeing the implementation of all program policies, procedures and guidelines. Member of the company’s executive management team, providing input and feedback for improvements. Responsible for communicating program requirements to estimators, superintendents and EMS teams in order to meet and exceed program cycle time requirements and garner high performance scores. Created and maintained all programs databases and information files. Train all estimating and administrative staff to ensure compliance with program system requirements. Responsible for daily monitoring of all active program jobs. Proficient in the use of XactAnalysis and Xactimate estimating software program.
VP / OPERATIONS / PR Miller Restoration Services, Inc., Huntington Beach, CA (2002-2014)
Vice president and owner of full service general contracting business specializing in insurance claims and property damage evaluations. Responsible for developing and managing all internal company operations and infrastructure systems. Directed public relations, marketing and business development strategies. Created and maintained successful relationships with major property insurance carriers. Supervised and scheduled all office staff, field estimators and service technicians. Acted as superintendent, scheduling repair jobs and coordinating trade subcontractors. Proficient in the use of XactAnalysis and Xactimate estimating software program.
PUBLIC RELATIONS MANAGER SCAN Health Plan, Long Beach, CA (2001-2002)
Successfully crafted and facilitated public relations campaigns, programs and activities to support the strategic goals of this Medicare HMO health plan serving Southern California seniors. Supervised proactive media relations program, including initiating and maintaining productive relationships with target trade, business and healthcare editors. Key project manager for special event planning, execution and publicity for corporate/community events. Primary writer for executive-level materials including key messages, press releases, major corporate publications, presentation scripts and project plans.
Counseled CEO and senior management on preparing for media interviews, communicating key corporate issues and techniques for effective crisis communications management. Directed work of internal PR Coordinator as well as outside agency consultants and freelance resources.
PUBLIC RELATIONS ACCOUNT SUPERVISOR (AUTOMOTIVE ACCOUNT) Stanton Crenshaw Communications, Huntington Beach, CA (1999-2001)
Daily client representative for Mitsubishi Motor Sales of America, Inc., helping shape public relations strategies to establish awareness, gain media coverage and support corporate communications efforts. Developed strategies, provided counsel and coordinated logistics for a variety of Mitsubishi’s product launches, corporate special events and community relations projects. Project manager for executing national/regional media introduction events for Mitsubishi vehicles. Directed media relations, including coordinating press tours and arranging media interviews. Responsible for writing a variety of client collateral materials. Directed work of junior staff and managed vendors, agency resources and program volunteers.
PUBLIC RELATIONS MANAGER Kia Motors America, Inc., Irvine, CA (1995-1999)
Created/executed national new vehicle launch events, press conferences and media events. Developed strategies, negotiated budgets and coordinated logistics for a variety of special events and promotions for consumer, employee and journalist audiences. Supervised nationwide press fleet, generating positive third-party media endorsements of Kia vehicles. Represented Kia at numerous automotive media events throughout the United States. Managing editor for employee/dealer newsletter and company website.
SPECIAL EVENT CONSULTANT Disneyland, Anaheim, CA (temporary position, 1995)
Project team leader for 5K/10K/Marathon race event held within Disneyland and Anaheim. Represented Disneyland at planning meetings with city officials; was involved in all strategy and evaluation meetings.
GLOBAL MARKETING COMMUNICATIONS SPECIALIST Beckman Instruments, Inc., Fullerton, CA (1993-1995)
Assisted in developing and implementing worldwide marketing communications programs. Created and supervised concept, design, copy and production of advertising campaigns, direct mail, new product launches, sales collateral, sales videos and public relations materials. Project leader for global trade show activities including strategic planning, marketing promotions, direct mail, logistics, booth graphics, lead handling and post-show market surveys.
PUBLIC RELATIONS SPECIALIST Anaheim Memorial Medical Center, Anaheim, CA (1987-1993)
Key project leader for marketing and promotion of the hospital's major programs and product lines. Managed pro-active media relations plan, wrote press releases and was official media spokesperson. Wrote and designed collateral pieces and managed community relations programs and special events.
PUBLIC RELATIONS SPECIALIST Saddleback Community Hospital, Laguna Hills, CA (1985-1987)
EDUCATION Bachelor of Arts Degree, Journalism/Public Relations California State University Long Beach Associate of Arts Degree Orange Coast College, Costa Mesa, CA References available upon request
